Customer Success Management

About the Role:

We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.

Key Responsibilities:

• Identify inefficiencies in current processes and implement solutions to streamline operations.
• Work on automating repetitive tasks and improving workflows.
• Analyze reports and data to provide insights for better decision-making.
• Research and learn new tools, technologies, and best practices to enhance productivity.
• Collaborate with cross-functional teams to execute strategic projects.
• Act as a problem-solver for ad-hoc challenges within the company.
• Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.

Who You Are:

• Background: A degree in Engineering, Computer Science, or a technical discipline.
• Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.

Skills:

• Strong analytical and data interpretation skills.
• Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
• Excellent communication and project management skills.

Mindset:

• Entrepreneurial and self-driven.
• Comfortable working in an ambiguous and fast-paced environment.
• Passionate about solving problems and improving processes.

Why Join Us?

• Direct exposure to leadership and cross-functional teams.
• Opportunity to learn and grow in a high-impact role.
• Dynamic work environment with challenging and rewarding tasks.

Role Overview:

We’re looking for a motivated Inside Sales Executive to engage with inbound and outbound leads, educate them on our platform, and convert them into premium subscribers. The ideal candidate should have strong communication skills, a passion for solving customer problems, and basic IT knowledge (domains, SEO, hosting, etc.).

Key Responsibilities:

• Reach out to potential customers via phone, WhatsApp, or email to pitch our premium offerings.
• Understand customer requirements and provide tailored solutions using our platform.
• Convert free users to paid premium users by clearly demonstrating value.
• Maintain a pipeline and achieve weekly/monthly sales targets.
• Troubleshoot basic IT-related queries around website setup, domain names, and SEO features.
• Record and update lead interactions in the CRM.

Required Skills & Qualifications:

• Proven experience in telesales, inside sales, or customer-facing roles.
• Excellent verbal and written communication skills in English and Hindi.
• Strong problem-solving and persuasion abilities.
• Basic understanding of websites, domain names, SEO, and digital tools.
• Comfortable using CRM systems and productivity apps.
• Self-motivated and target-oriented.

Nice to Have:

• Experience selling SaaS or digital products.
• Background in digital marketing or website development.
• Familiarity with the Websites.co.in platform.

Web Farm House Looking For A Creative Graphic Designer.

1. Creating visual concepts to communicate ideas effectively. This includes developing graphics for websites, advertisements, and print materials, while also ensuring designs align with brand guidelines and objectives.

2. Collaborating with clients and teams to understand requirements and incorporate feedback, ultimately translating abstract ideas into compelling visual representations.

Responsibilities:

Develop and maintain user-facing features for web applications

Collaborate with the design team to implement responsive and visually appealing interfaces

Ensure the technical feasibility of UI/UX designs

Optimize applications for maximum speed and scalability

Stay updated on emerging frontend technologies and industry best practices

Troubleshoot and resolve bugs and performance issues

Work closely with backend developers to integrate frontend components with server-side logic

Participate in code reviews and contribute to a collaborative development environment

Skills:

Proficient in HTML, CSS, and JavaScript

Experience with modern JavaScript frameworks (e.g., React, Angular, or Vue)

Strong understanding of responsive design and cross-browser compatibility

Familiarity with version control systems (e.g., Git)

Knowledge of build tools and package managers (e.g., Webpack, npm)

Ability to translate design mockups and wireframes into code

Excellent problem-solving and debugging skills

Strong communication and collaboration skills

Attention to detail and a passion for delivering high-quality user experiences

Qualifications:

Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent work experience)

Proven experience as a Frontend Developer or similar role

Portfolio showcasing previous frontend projects and development work is a plus

Senior Software Engineer (Java)

We are looking for a Senior Software Engineer - Java

If you're a creative problem solver who is eager to develop amazing products and hungry for a new adventure, a word class workplace is waiting for you in the heart of Kolkata.

An exhaustive list of expectations :

✓ Design and implement cutting-edge applications

✓ Participate in code reviews and application debugging and diagnosis.

✓ Practice modern software development methodologies such as continuous delivery, and scrum.

✓ Collaborate with product managers and engineers to build scalable systems enabling innovative ordering experiences.

Requirements -

✓ Knowledge and 5+ years of experience in developing Java applications

✓ A completed technical degree in Computer Science or any related fields.

✓ Profound knowledge and working experience with Java Frameworks (Springboot) and SQL databases.

✓ Solid experience in the design and implementation of Restful APIs and design patterns.

✓ Strong knowledge in Core Java, REST , Spring Framework, Spring Boot Microservice , JPA (e.g. Hibernate, OpenJPA, etc.) , Docker, Jenkins, ELK Stack

✓ Experience working with NoSQL Technologies and interest in Elasticsearch, and Microservices architectures.

✓ Curiosity, out of box problem-solving abilities, and an eye for detail.

✓ Passion for clean code

What really makes us interested in you - You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver stupendous results.

Number of position – 3

Job Location – kolkata, Sector 5

Job Brief:

- Proficient in object-oriented programming and distributed systems

- Some experience with Web Programming and TypeScript

- Ability to speak and write in English fluently

- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks

- Experience with TypeScript and NodeJS

- Experience with the language server protocol

- Experience with JavaScript

- Experience with the Pub-Sub pattern

About the Company:- Rejolut is one of the award-winning fastest-growing emerging tech companies which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT etc.

The ideal candidate will be responsible for developing highly scalable and secure code.

React Js Job Description

• Proficient in client & server-side JavaScript, HTML5, CSS3 and webpack
• Competent in building single page web applications using Node.js and React Js
• Redux for state management
• Universal rendering (Client-side rendering and Server-side rendering)
• Experience with cross-browser, cross-platform, and design constraints on the web
• Experience in developing automated unit and functional tests
• Experience in an agile development process
• Solid knowledge of algorithms and design patterns
• Have a passion for quality and writing clean, readable code that scales and performs well
• Good interpersonal communication skills
• 1+ years of software design and web application development

Benefits :

> Health Insurance

> Work from Home

> Fast growth and more visibility into the company

> Experience to work on the latest technology

> Competitive Learning Environment with supportive co-workers

> Employee friendly HR Policies

> Paid leaves up to certain limits

> Competitive salaries & Bonuses

> Liberal working atmosphere

> Get mentored by the best in the industry

Schedule:

Day Shift/Flexible working hours

Monday to Friday

Skills:- React.js, Javascript and Redux/Flux

We are hiring a Inside Sales Manager who will help drive high quality output from our Inside Sales Team of Team Leads & Telesales Executives 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation and process optimization.

Job Roles and Responsibilities:

• Create a sales strategy for our range of products & execute it with excellence.
• Train TeleSales team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Own the entire sales funnel & improve conversion rates, generating Sales Reports
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implement them.
• Engage with internal stakeholders viz. Marketing, operations etc. for smooth operations and improvements.

Who Would Be a Best Fit:

• 5+ years of experience in Inside sales/telesales experience into B2C environment is mandatory.
• Building, developing & leading a high performance in telesales team.
• Managed a sales quota of more than 1 crore per month.
• Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
• Has delivered exponential growth in previous roles by turning around the sales team performance leveraging technology with innovative solutions.
• Have exemplary people management skills with inspirational leadership skills.
• Have showcased the ability to connect with team members & lead them to achieve stretch goals.
• Has growth mind-set Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
• Comes with very strong problem solving skills.
• Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
• Have very strong communication skills.
• Should be able to work with both internal & external stakeholders exceedingly well.

Location : Bengaluru

Experience: 2 - 4 yrs

Semaai is an Agritech startup backed by the top International VCs. We are on a mission to uplift the livelihood and income of 55 million farmers in Indonesia through a highly trusted network of MSMEs(Toko Tanis) and farmer groups.

Agriculture in Indonesia is one of the biggest untapped opportunities in Asia as it is a $100 Billion economy but one of the least digitised sectors even though the country has the fourth-highest mobile user base in the world. We aim to be the first full-stack upstream solution for farmers and Agri SMEs with a focus on inputs, advisories, and Agri finance.

We are building the Engineering Founding Team @Semaai, and looking for members who are enthusiastic, and love a high level of autonomy.

Milestones:

• Launched our first product (Agriculture Input Products Marketplace) in August’21 in 3 weeks
• Onboarded most of the Central Java distributors on our marketplace
• 20% WOW growth in revenue
• 20% WOW growth of active user base

Link to our product:

• Mobile: https://play.google.com/store/apps/details?id=com.semaai.toko

Who we are:

Semaai's co-founders are ex Entrepreneurs, from Goldman Sachs, World Bank, and Schlumberger, with 30 years of rich experience in the technology, agri-business, and development sector in Indonesia and India.

We might be a right fit if you:

• Have 2-4 yrs of experience in Android development
• More than 1 year experience in Kotlin
• Sufficient experience in Problem solving
• Experience and knowledge of MVVM architecture
• Experience with Android UI themes, styles, and attributes
• Understand the Data Structures
• Startup experience is a plus plus

Why should you join:

• We believe increasing the income of farmers and MSMEs will speed up their upward social mobility
• We want to build products that create a positive impact on this truly underserved segment.
• End-to-end ownership — for any given project, we have one person who is responsible. While they don’t necessarily have to do all the work themselves, it’s their job to make sure all the work gets done.
• Bias towards action — we launch betas and prototypes as early as we can. This helps ensure that we’re building what users want.
• Inclusive culture — a core part of our culture is our commitment to building an actively inclusive work environment that makes Semaai an excellent home for everyone.

**We look forward to working with people who have similar beliefs and goals.

What you’ll do:

• Dedication to keeping the highest quality, maintainability, and flexibility in code by strictly adhering to best practices and guidelines
• Architect and build projects using Kotlin for Android
• Take all Android technical decisions on high level and low level design
• Ensure the best possible performance, quality, and responsiveness of the application
• Work with other teams to solve technical problems
• Work with the founders, user research, and product design to understand users and address their needs.
• Collaborate with other developers to set best practices, and standards for development across the organization and help shape a culture of technology-first product building.

Interview Process:

After a technical screening round, we will have two rounds of technical interviews 45 mins each within 72 hours. The first technical interview will be focused on logical reasoning and CS fundamentals, and the second will be on the basics of android and logical reason. If all goes well, we extend the offer within 48 Hours.

looking for a smart individual with marketing skills.

Should be very fluent with english and hindi.

Should have great communication skill.

Should have exposure to social media.

Should be good at researching.

Should be good with computers microsoft.

Should know how to use photoshop.

Graphic designing is a plus.

An illustrator is a plus plus .

Salary negotiable.

Job Type: Temporary

Salary: ₹1,500.00 to ₹2,000.00 /week