2+ Order management Jobs in Kolkata | Order management Job openings in Kolkata

As an Operations Manager, you will own merchandise planning, inventory management, product readiness, warehouse coordination, order fulfillment, and logistics operations. 

You will act as the bridge between suppliers, QC teams, warehouses, logistics partners, and internal stakeholders to ensure products move seamlessly from production to customers. 

Key Responsibilities 

Inventory & Merchandise Operations 

• Create and maintain SKU masters and ensure product data accuracy  
• Manage inventory across multiple locations (supplier, QC, warehouse/3PL, reserved, damaged, returned stock)  
• Track inventory movement and maintain accurate stock records  
• Monitor stock levels and proactively flag stock-out or overselling risks  
• Maintain stock aging, replenishment, and reorder planning  

Production & Product Readiness 

• Track supplier production plans against launch calendars  
• Coordinate product sampling, approvals, labeling, barcodes, packaging, and inwarding  
• Ensure products are launch-ready with accurate size, color, image mapping, and stock status  
• Coordinate with QC teams to ensure quality checks before inventory movement  

Order Fulfillment & Logistics 

• Track incoming orders and oversee complete order flow  
• Coordinate product receipt, QC, packing, dispatch, and handover to logistics partners  
• Follow up with logistics partners and ensure timely delivery completion  
• Coordinate with 3PL partners for stock intake and reconciliation  
• Manage return-to-stock cycles, damaged inventory, and dead stock  

Reporting & Planning 

• Maintain:  
• Product readiness tracker  
• Purchase order and production tracker  
• Inventory movement register  
• Weekly stock reconciliation reports  
• QC checklist  
• Replenishment trigger sheet  
• Stock aging reports  
• Support the General Manager in weekly planning and replenishment decisions  

KPIs / Success Metrics 

• Inventory accuracy above 98%  
• Overselling close to zero  
• Weekly stock reconciliation completed on time  
• Dispatch-ready stock availability maintained  
• Minimized stock inwarding delays  
• Accurate return-to-stock processing  
• Stock aging actively tracked and acted upon  

What We're Looking For 

• 3–5 years of experience in operations within apparel, fashion, e-commerce, or consumer brands  
• Strong hands-on experience with inventory management and order operations  
• Experience coordinating with suppliers, warehouses, and logistics partners  
• Strong proficiency in Excel / Google Sheets  
• Exposure to Shopify, OMS, or similar e-commerce tools preferred  
• Ability to independently own processes and execute without constant supervision  
• Comfortable working in fast-paced and evolving environments  

Must-Have Qualities 

• Structured and process-driven  
• Detail-oriented and highly accurate  
• Strong ownership mindset  
• Follows through consistently  
• Comfortable working with data and tracking  
• Hands-on and execution-focused  
• Self-starter who can work independently  

Not the Right Fit If 

• You prefer purely creative roles over operational execution  
• You dislike working with numbers, tracking, or process management  
• You have never managed physical inventory or order operations  
• You require constant direction to move work forward  

What Success Looks Like 

“No surprises in stock. No chaos in dispatch.” 

Review Criteria

• Strong Business Analyst Profile
• Total 4+ YOE, of which 2+ Business Analysis
• Must have expertise in Workflows, API documentation and UI/UX specifications
• Must have experience with API integrations and troubleshooting and conducting UATs
• Must have working knowledge of RDBMS and basic SQL and Excel
• Must be a commerce graduate
• Any company (Preferred B2B SaaS (RetailTech, ERP, OMS, POS, E-commerce SaaS, Logistics)
• Candidate must be based in Kolkata, or a native of Kolkata or nearby states, (Bihar/ Jharkhand) and wanting to relocate back

Preferred

• Proficiency in using tools such as Jira, Confluence, Lucidchart, and Visily.
• Experience in Order Management System or POS product

Job Specific Criteria

• CV Attachment is mandatory
• Which product line you have worked on (ERP, POS, OMS, other SaaS, e-commerce)?
• Reason for job change?
• What's your under-graduation degree (BE / Btech / Bcom / BBA)

Role & Responsibilities

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analysis, testing and release to production tasks of our software product’s features.

• Converting business problems into functional requirements (User stories, API Documentation, UI/UX, workflow, scenarios).
• Troubleshoot problems encountered in integration by understanding the API response - relating to the functional understanding.
• Interacting with the solution architect in supporting to architect the solution.
• Coordinating with the development team on a day-to-day basis to develop the specifications into the product solution.
• Conduct user acceptance test to ensure requirement fulfilment.
• At times he/she would also have to interact with the clients to clarify requirements.
• Conduct training and provide documentation to share the knowledge of newly developed features.
• Provide support on gaps (if any) on the developed features.
• Exposure on product management as client requirements backlog/ ideas needs to be managed. A good exposure for aspiring product managers.
• Use world’s most famous SDLC tools like Jira, Confluence, Lucidchart, Visily.

Ideal Candidate

• 4-7 Years experience required.
• Excellent analytical aptitude and problem-solving abilities.
• Process mapping - understanding of tools like Lucidchart.
• Very Methodical.
• Understanding of API Integrations.
• Understanding of RDMS - Basic SQL.
• Deep understanding of the omni retail or e-commerce or POS.
• Basic/Advance - Excel.
• Good communication, Documentation and presentation skills.
• Commerce or BTech background.