11+ Operational efficiency Jobs in Chennai | Operational efficiency Job openings in Chennai

Company: BigThinkCode Technologies

URL: https://www.bigthinkcode.com/

Experience required: 3-4 years

Work location: Chennai

Joining time: Immediate – 2 weeks

Work Mode: Work from office / Hybrid

About the Role

We're looking for a skilled Node.js Developer with 3+ years of experience building scalable applications using event-driven architecture within distributed systems. The ideal candidate is comfortable working on high-performance backend services and has a strong understanding of asynchronous programming patterns. Exposure to knowledge embedding and vectorization techniques is a strong plus, especially for modern data-driven or AI-powered systems.

Key Responsibilities

• Design, develop, and maintain server-side applications using Node.js
• Build and optimize scalable, event-driven systems in distributed environments
• Implement asynchronous workflows, message queues, and pub/sub architectures
• Collaborate with cross-functional teams to define and deliver backend solutions

Required Skills

• 3+ years of hands-on experience with Node.js
• Strong understanding of event-driven architecture and non-blocking I/O
• Experience working with distributed systems and microservices architecture
• Proficiency in RESTful API design and implementation
• Experience with databases such as MongoDB, PostgreSQL, or MySQL
• Experience with containerization tools like Docker and orchestration tools like Kubernetes

Good to Have

• Experience with knowledge embedding and vectorization techniques
• Familiarity with vector databases (e.g., Pinecone, Weaviate, FAISS)
• Understanding of cloud platforms (AWS, Azure, or GCP)

Why Join Us:

• Collaborative work environment.
• Exposure to modern tools and scalable application architectures.
• Medical cover for employee and eligible dependents.
• Tax beneficial salary structure.
• Comprehensive leave policy
• Competency development training programs.

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

Full Stack / Front End / Back End Developer

We are currently building the Technology platform for the Global Air Cargo industry ($300B market). 

Currently, we have two open roles (1 Front End Engineer & 1 Back End Engineer).

Full Stack Engineers are also desired for the open positions. 

These (2) engineers will be part of the Tech team which will be at the core of what we aspire to build.

Looking for Full Stack / Front End / Back End Developer

- Tech Stack (React, node.js, typescript, postgreSQL, AWS)

- loves to code, get hands-on and likes to build products from scratch

- At least 2+ years of experience building software products

- "Build local, Launch global" mindset

- Good with people and teams +

- prior startup experience +

- SaaS platform expertise +

- Work location - Chennai

- So we are looking only for candidates in Chennai or who are open to relocating to Chennai for this opportunity

- Open to explore both Contract & Full time options for the (2) roles

• Must have experience in field sales
• Bike mandatory 
• Immediate joiners
• External distribution
• Daily monitoring of leads update leads 

Job Description :-

• Have intermediate/advanced knowledge of Python.
• Hands-on experience with OOP in Python. Flask/Django framework, ORM with MySQL, MongoDB is a plus.
• Must have experience of writing shell scripts and configuration files. Should be proficient in bash.
• Should have excellent Linux administration capabilities.
• Working experience of SCM. Git is preferred.
• Should have knowledge of the basics of networking in Linux, and computer networks in general.
• Experience in engineering practices such as code refactoring, design patterns, design driven development, Continuous Integration.
• Understanding of Architecture of OpenStack/Kubernetes and good knowledge of standard client interfaces is a plus.
• Code contributed to OpenStack/Kubernetes community will be plus.
• Understanding of NFV and SDN domain will be plus.

We are looking for a coding Engineering Manager based in Chennai. This is a new role within the growing Engineering function, where you will be responsible for leading a team of talented professionals, assisting them to deliver complex technical solutions across a range of teams. The successful candidate will be comfortable directing, planning and coordinating the team, as well as developing overall concepts for new and existing products and processes. Reporting into the Head of Engineering for our Chennai team, this role is integral to the successful growth of the team as well as wider company performance. 

What You’ll Be Doing:

Play the role of a servant leader in helping the team to excel in the areas of ownership and help to continuously raise the bar on performance.

Perform your responsibilities through delegation, empowerment and influence aimed at delivering long term outcomes for the team and business.

Build, manage and grow one or more engineering team(s), foster Agile practices and continuous improvement, enable engineers to build, test, deliver and operate high-level software products across the company

A hands-on technical approach to management, leveraging your software engineering experience to assist product needs and build

Work with our Product, DevOps, and Data Science functions on articulating roadmaps & ensure a high quality and timely implementation to support our mission and help eliminate identity fraud

Join a mission-orientated company, solving real-world fraud and identity based challenges

Facilitate career growth and success for all team members.

What You’ll Bring:

6+ years of demonstrated deep technical design and programming skills (in individual capacity) designing and delivering enterprise grade distributed systems in the following tooling; Web applications (Java/PHP/.NET/Python) or Mobile applications (SDK, Android/iOS)

2+ years prior experience managing one or more Agile engineering team(s); contributing to a track record of building complex and technical products, ideally within a start-up or fast scaling environment

Track record of having managed performance cycles of engineers of varying experience levels directly reporting to you.

Experience with building software with Agility and in conformity to security standards.

Willingness to “roll-up your sleeves and get your hands dirty” when required

Experience delivering and operating complex software solutions - understanding the end-to-end needs of what is involved within this process.

DevOps Consultant!! MERN Stack Project Manager – Systems (Enterprise or Solutions) Architect needed!

Hello superstar,

I appreciate you taking time to read this. I have posted a job for developers to work on a start-up, the link is ......

I would need someone with DevOps experience, to ensure that the project is undertaken with the highest standards possible. I have had many experiences where ‘completed’ software after years of development was filled with bugs and it would be more cost-effective to start from scratch than to attempt to find and correct all the bugs.

I have attempted to learn as much as possible, but I now have an opportunity and it would better serve the venture to have someone handle the management of the project to ensure that;

• We choose the most appropriate technology
• We choose competent developers in those technologies
• The architecture and data modeling are clearly defined in a ‘blueprint’ plan
• A DevOps environment and processes are set up and the developers understand what is required
• Proper tests are carried out to ensure everything works as intended
• There are processes for testers to follow and competent testers are selected to follow them
• Accessibility, localization, and internationalization are planned ahead of time
• Security, scalability, and other future probabilities that I may not even be aware of are considered and planned ahead of time
• Documentation and code reviews, refactoring and other quality assurance processes are undertaken
• Working software is produced and systems that enable new developers or teams of people to easily take over and/or contribute new modules or updates in a controlled and organized fashion
• Cost estimates or budgets/projections or use of SaaS, hosting and other 3rd party services and applications

I am more concerned with a professional and world-class organizational system than with any particular type of software been produced as the strong foundation will enable anything to be creating with efficacy and precision.

Again, thank you for reading this, please reply with the word “superstar” anywhere in the second line of your response.  I look forward to hearing from you.

Warm wishes DevOps Evangelist,

Team Lead – Operations

·       Must have work experience in a BPO of 1 year as a Team Lead

·       Should be fluent in English and Hindi (able to clear Versant 4)

·       Open to rotational shifts and week off  (24/7 process)

·       6 day working

·       Experience in Inbound calling

·       Managing a team of at least 15 callers

·       Must have qualities of a good leader