11+ Operational efficiency Jobs in Hyderabad | Operational efficiency Job openings in Hyderabad

Pecksmart is looking to hire telecaller at our expereince centre

Key responsibilities:

High school diploma or equivalent.

Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.

Professional certification in sales and marketing will be an advantage.

Great interpersonal skills.

Exceptional oral and written communication skills.

Strong organizational skills.

Ability to work in a team or individually as and when required.

Ability to manage and handle multiple tasks.

Exceptional attention to detail.

Hard-working individual.

Good time management abilities.

Strong decision-making skills.

Ability to tolerate stress and pressure.

About the Role

We are looking for a Senior Backend Engineer to join our core engineering team and help build high-

throughput, low-latency services that power real-time trading at scale. What We’re Looking For

You are someone who has built backend systems in a regulated, high-stakes environment — ideally fintech, brokerage, payments, or banking. You think in terms of system reliability, data correctness, and operational

excellence. You take ownership of services end-to-end: from design and implementation through deployment, monitoring, and incident response. You communicate clearly, make pragmatic trade-offs, and hold yourself and

your peers to a high engineering bar. What You’ll Do

• Design, build, and own backend microservices for a real-time trading platform — from API contracts

through to production observability. • Work with databases, caches, and event-driven architectures to ensure high availability and data

consistency across distributed systems. • Build integrations with third-party financial services — clearing, settlement, identity verification, and

payment rails. • Define and enforce engineering standards — code reviews, testing strategies, API design conventions, and incident response processes. • Collaborate with product, design, and cross-functional teams to translate business requirements into

well-scoped technical deliverables. • Participate in on-call rotations and own production reliability for the services you build. • Mentor junior engineers and contribute to a culture of technical excellence and continuous improvement. Must-Have

• 5+ years backend engineering experience with Golang and Java in production. • Strong experience with PostgreSQL, Redis, and event-driven messaging (Kafka, NATS, or RabbitMQ). • Experience building and maintaining REST/gRPC APIs at scale with proper error handling, rate limiting, and versioning. • Understanding of financial systems — ledgers, reconciliation, order lifecycle, or payment processing.

• Experience with microservices architecture, API gateways, and service-to-service communication

patterns. • Familiarity with CI/CD pipelines, containerization (Docker/Kubernetes), and cloud infrastructure (AWS or

GCP). • Strong debugging and incident-response skills in distributed systems. Nice-to-Have

• Prior experience at a brokerage, wealth-tech, neo-bank, or payments company. • Experience with clearing broker integrations or introducing broker models. • Knowledge of compliance and regulatory requirements for cross-border financial products. • Experience with search infrastructure (Typesense, Elasticsearch). • Background in performance engineering — profiling, load testing, and latency optimization. Tech Stack

Languages Golang (primary), Java; Python (analytics/scripting)

Databases PostgreSQL, Redis, Typesense

Messaging Kafka, NATS, SSE / WebSocket

Infrastructure Docker, Kubernetes, AWS/GCP, Terraform

Integrations Clearing broker APIs, KYC providers, payment gateways

Observability Datadog / Grafana, PagerDuty, structured logging (ELK)

• Experience with popular React.js workflows (such as Flux or Redux)

• Experience with data structure libraries (e.g., Immutable.js)

• Experience with standard front-end development tools such as Babel, Webpack, NPM, etc.

• Thorough understanding of React.js and its core principles

• Familiarity with RESTful APIs and backend services

• Familiarity with code versioning tools such as Git, SVN, and Mercurial

• Familiarity with modern front-end build pipelines and tools

• Knowledge of isomorphic React is a plus

• Knowledge of modern authorization mechanisms, such as JSON Web Token

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

Experience: 2+ Years

Key Skills:

• Programming Languages: C# or VB.NET
• Server-Side Technologies: ASP.NET / MVC
• Front-End Technologies: Html5, ES5/ES6/ JavaScript, CSS, jQuery, Bootstrap, Ajax, Web Sockets
• Database: SQL Server

Key Responsibilities:

Sales and Business Development:

• Lead the branch team to achieve sales targets for Loan Against Property (LAP) products, ensuring overall growth in the branch's portfolio.
• Develop and implement strategies to acquire new clients, cross-sell products, and maintain long-term relationships with customers.
• Monitor market trends and competitor activities to identify opportunities and stay ahead of market demands.
• Promote the LAP product offerings through various channels, including partnerships, referral networks, and local events.

Team Leadership and Management:

• Manage, mentor, and guide the sales and operational teams to achieve individual and branch-wide sales goals.
• Conduct regular performance reviews and provide coaching and training to enhance the sales team’s skills.
• Ensure adherence to organizational standards and processes in customer acquisition and relationship management.

Customer Relationship Management:

• Establish and maintain strong relationships with key clients, stakeholders, and other business partners.
• Provide high-level support for the LAP product offering, including assisting clients with queries and guiding them through the loan process.
• Resolve customer issues or concerns related to LAP applications and ensure timely and efficient processing.

Operational Management:

• Oversee the day-to-day operations of the branch, including loan origination, documentation, disbursement, collections, and compliance.
• Ensure the branch maintains a smooth, efficient, and compliant operation in line with internal policies and external regulations.
• Monitor and maintain branch financials, including revenue, expenses, and profitability.

Reporting and Compliance:

• Provide regular reports to senior management on branch performance, including sales achievements, operational issues, and market trends.
• Ensure all processes comply with regulatory guidelines, including KYC (Know Your Customer) and AML (Anti-Money Laundering) policies.

Responsibilities:

- Manage end-to-end interactions with prospective customers.

- Deliver tailored product demos to multiple stakeholders.

- Understand customer problem statements and follow a consultative sales process to offer solutions.

- Use sales acceleration tools to perform outbound and inbound sales.

- Research accounts to understand the customer's needs, perform effective follow-up, and generate interest.

- Unearth new sales opportunities through networking.

- Build strong relationships and effectively communicate with the sales, support, and marketing teams.

Requirements

- Have 2+ years of successful experience in SaaS Sales.

- Have been in a quota-carrying role.

- Obsessed with prospect happiness and can set the stage for effective sales follow-up.

- Have excellent verbal & written communication skills.

- Flexible - things change around here. FAST.

• Track record of delivering various features in large-scale applications or core systems with at least 5 years of experience. If you've written code in big data applications handling multitudes of data or real-time events, you're in.
• Experience writing multi-component systems or micro-services, with architectures requiring efficient inter-application communication. If you know what Kafka is, and think it's the bee's knees, we will think the same of you.
• Experience writing in a high-level language such as Go, C, Rust, Python, Ruby, etc.. If you're already writing Go, or spent a weekend debugging the worse memory leak ever, that's a big plus.
• Experience writing APIs (either RESTful or not) and RPCs. If you've broken backwards compatibility for your customers once, and dealt with the fallout, we want you (to deal with the fallout again).
• Experience with RDBMS systems (e.g. MySQL, PostgreSQL, Oracle, SQLite) and/or NoSQL databases (e.g. MongoDB, Redis, Cassandra, Couchbase). If you've written queries with more than two joins, or have a strong opinion of why an integer is better as a primary key (or maybe a UUID), we'd like to hear from you.
• Experience with container platforms and orchestrators such as Docker, Kubernetes and OpenShift is a plus. If you can name one way in which a container is different than a regular process, you're golden.
• Are you a free software/open source nerd? Do you maintain open source projects? Are you a Hacker News reader? Do you remember the days when you had to compile your own Linux kernel? Do you believe it should be called GNU/Linux? Have you ever been in a fight with an Emacs user? Are you an Emacs user? Well, we have the job for you!

We are looking for Senior Backend Engineers to design and build the systems that power our core business of lending and loan processing.  As a Senior Backend Engineer you will be expected to contribute significantly to your team. Your work is consistently of high quality. You solve complex problems, applying appropriate technologies, design patterns, and best practices. Your focus is on a major portion of existing or new team software. You work with your team to design and build software that is secure, correct, observable, and resilient. Your solutions are pragmatic. You identify the proper level of complexity for a task and advise your peers and manager on technical approach.

What you’ll do

• Design, implement, and maintain developer-friendly APIs and services

• Contribute to code and architecture reviews to keep our code quality high
• Debug and resolve production issues; take part in blameless postmortems
• Plan and execute smooth migrations to new technology as a way of managing technical debt
• Build tools and automation for our business and operations teams
• Make decisions on trade offs such as: Reuse versus introducing dependencies; Extensibility versus over-engineering; and Maintainability versus time to delivery (via short-term workarounds)
• Contribute to the improvement of your team’s code review standards, design discussions, team planning, and AARs.

You may shine in this role if you

• Have a track record of shipping software in a distributed systems environment

• Are enthusiastic about collaborating across departments to solve challenging problems
• Are pragmatic about the need to release less-than-perfect software and continuously iterate on it
• Can identify and articulate trade-offs in software and data design
• Can communicate both technical and business requirements fluently
• Are excited about both learning new things and teaching others

We speak mainly in javascript and golang, though we are open to engineers with different backgrounds and languages