ERP Sales Executive

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

• Lead end-to-end architecture, design, and development of large-scale applications using .NET, .NET Core, C#, ASP.NET, and SQL Server.
• Define architectural standards, best practices, and coding guidelines.
• Collaborate with business stakeholders to gather requirements and translate them into technical designs.
• Mentor and guide the development team in technical problem-solving and project execution.
• Perform code reviews to ensure quality, performance, and security compliance.
• Design and implement scalable, secure, and high-performance application architectures.
• Oversee integration with third-party systems, APIs, and cloud platforms.
• Work closely with DevOps teams for CI/CD pipeline setup and deployment automation.
• Troubleshoot and resolve complex technical issues.

Required Skills & Experience

Technical Expertise:

• Strong proficiency in .NET, .NET Core, C#, ASP.NET MVC/Web API.
• Solid experience with Microsoft SQL Server including database design, performance tuning, and query optimization.
• Experience with Microservices architecture and RESTful API design.
• Knowledge of Entity Framework, LINQ, and ORM tools.
• Familiarity with front-end frameworks like Angular/React (good to have).
• Exposure to Azure/AWS cloud services.

Web Designers/ WordPress Designers       

Position to apply - Web Designers/ WordPress Designers

Requirements and skills

• Prior work experience of designing website

WORDPRESS & PLUGIN  (MUST KNOWN)

HTML,CSS (PREFERABLE ALONG WITH WORDPRESS AND PLUGIN)

PHOTOSHOP                     

FRONT END DEVELOPMENT (PREFERABLE DEBUGGING,BACK END)                                                             

• Must have proficiency in backend

• Should have the ability to convert customer’s ideas and thoughts to reality

• Creating visually attractive designs for website

• Proper understanding of coding practices

Job Type - Full-time (WORK FROM OFFICE)

Working Days - Monday to Saturday

EXP-- MINIMUM 1 YEARS

JOB SUMMARY

Take part to the development and the maintenance of the FM SAAS Platform.

·    Write technical designs (conception, architecture, data model)

·    Maintain/enhance CI/CD processes ( Basic Knowledge is mandatory)

·    Develop and maintain the platform

·    Support UI developers

·    Identify and resolve incidents

·    Representing FM in global UI architecture meetings

JOB RESPONSIBILITIES

Customers

Delight our customers by:

·      Delivering high quality, bug free software

·      Respecting customer commitments

·      Respecting UX designs

·      Assisting operations (incl. support, delivery and pre-sales) with subject matter expertise when needed

·      Providing expected effort to solve customer issues

• Understanding fully the FM Strategy

Teamwork

Work together by:

·      Providing a transparent reporting to both the scrum team and the UI team

·      Helping other team members to achieve their commitments

·      Sharing knowledge

·      Driving other UI developers

• Working closely with his/her scrum team
• Working closely with the FM UI team
• Working closely with QA
• Working closely with SRE
• Working closely with the global UI team
• Working closely with the UX team

Innovate

Innovating by:

·      Keeping in touch with latest technologies

·      Sharing (business/technical) ideas with the team and the management

·      Proposing new development tools

·      Proposing enhancement to our CI/CD processes

Improve (KPI’s)

Constantly improving by:

·      Being proactive and autonomous

·      Actively participating to retrospective

·      Communicating with other BT UI teams

·      Helping others

SKILLS, KNOWLEDGE AND EXPERIENCE REQUIRED

Required Skills

·      IT Master’s Degree or equivalent such as Engineering school

·      Strong/proven knowledge of Javascript development language

·      Strong/proven knowledge of React and its usual ecosystem

·      Basic knowledge of Docker

·      Strong analytical and algorithmic skills

·      Strong communication skills

·      Autonomy

·      Adaptability

·      Team working skills

·      Ability to propose and discuss API contract with backend tech leads

·      Heightened sense of client service

·      Quality and documentation

·      Sense of responsibility

·      Strong attention to detail

Good to have Skills

·      Rigorous, methodical and organized

·      Ability to work both independently and within a team

·      Knowledge about Single spa

·      Knowledge about Kubernetes

·      Knowledge about GitLab

·      Knowledge about ArgoCD

·      Knowledge of SWIFT banking environment would be an advantage

·      Knowledge of Open Banking would be an advantage

·      Mastery in software engineering tools

Project

You will be working to build a browser-based IDE and various other inclusive edtech product, if you’re up for the task - apply

Requirements 

Deep understanding of HTML, CSS, and JavaScript.

Solid experience working with the PHP and latest Laravel version

Proven expertise in managing API services (REST and SOAP)

Good working knowledge in design and query optimization of databases

Familiarity with server tools (Apache) and cloud servers (Azure / AWS)

Our Culture

We are passionate about other’s success and believe that all individuals are unique and capable of reaching their full potential. Our goal is to challenge the status quo and make a difference.

Do you want to translate your skills & time into something more meaningful? Join us to empower individuals who have been neglected by society and break barriers through tech. Together, we will build a wider movement for educational equity.