Technical Architect - ABAP EWM

Job Title: Audit Specialist

Location: Noida 63

Experience Required: 2-5 years

Employment Type: Full-Time

We are seeking a detail-oriented Audit Specialist to join our compliance team. The ideal candidate will have experience in auditing and ensuring compliance with PCI DSS, ISO 27001, ISO 9001, SOC 2, and other regulatory frameworks. You will conduct internal audits, manage compliance processes, and collaborate with teams to ensure alignment with regulations.

Key Responsibilities:

• Conduct internal audits for PCI DSS, ISO 27001, ISO 9001, and other compliance frameworks.
• Develop and implement audit plans and ensure regular assessments.
• Identify compliance gaps, document findings, and recommend corrective actions.
• Prepare detailed audit reports and track remediation progress.
• Assist with external audits and liaise with regulatory bodies.
• Provide training on compliance best practices.
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Required Skills & Qualifications:

• Strong knowledge of compliance standards (PCI DSS, ISO 27001, ISO 9001, SOC 2, etc.).
• Experience in internal and external auditing, risk assessment, and compliance processes.
• Strong analytical, problem-solving, and communication skills.
• Preferred certifications: CISA, CISM, ISO 27001 Lead Auditor, CRISC (not mandatory).

Job Description for Telecalling executive

1.Contact potential customers to promote solar energy products and services, including solar panel installation, maintenance, and energy savings.

2. Identify and qualify potential leads through phone conversations

3.Address customer inquiries, provide relevant information, and assist in setting up appointments for site assessments

4.Regularly follow up with leads and existing customers to close sales or resolve any issues.

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

• Ensure reliable operation of CI/CD pipelines
• Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
• Logging, metrics and alerting management.
• Creation of Bash/Python scripts for automation
• Performing root cause analysis for production errors.

• 2 years experience as Team Lead.
• Good Command on kubernetes.
• Proficient in Linux Commands line and troubleshooting.
• Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
• Hands-on experience with CI tooling preferably with Jenkins.
• Proficient in deployment using Ansible.
• Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloud formation etc.
• Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
• Scripting languages: Bash, Python, Groovy.
• Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.