Business Development Executive

About HeyCoach:

We are an exceptional group of highly skilled individuals, passionate about addressing a

fundamental challenge within the education industry. Our team consists of talented geeks

who possess a deep understanding of the issues at hand and are dedicated to finding

innovative solutions. In our quest for excellence, we are constantly seeking out remarkable

individuals who can contribute to our growth and success. We affectionately refer to these

individuals as "10x employees" because they bring an unparalleled level of energy, drive,

and enthusiasm to our team.

As a startup, we pride ourselves on delivering high-quality work across a wide range of

domains. We tackle various aspects of the education space, leveraging our collective

expertise to make a significant impact. Whether it's developing cutting-edge technologies,

designing immersive learning experiences, or implementing groundbreaking teaching

methodologies, we consistently strive for excellence. Joining our team means being part of

an environment that fosters personal and professional growth, encourages creativity, and

values teamwork. Together, we create a vibrant atmosphere where hard work is infused

with an abundance of fun and excitement.

If you are passionate about revolutionizing education, if you thrive in a fast-paced and

dynamic environment, and if you have the drive to make a significant difference, we invite

you to join us. Together, we can shape the future of education and unlock the potential of

learners worldwide.Describe the responsibilities and tasks involved in the role of Business Development

Executive.

● In the role of BDE, you will be proactively engaging with prospects based out of India,

providing guidance on the current technological landscape.

● Your focus will be on understanding their career objectives and demonstrating how

HeyCoach can support them effectively.

● Additionally, you will maintain regular communication with existing prospects to

unlock new opportunities through the capabilities of HeyCoach.

● A dedicated approach is essential to meet and surpass daily targets, emphasizing

both input and output.

What specific responsibilities would you undertake in the Business Development

role?

Key responsibilities include, but are not limited to:

● Taking the lead in driving inquiries and admissions for the online learning programs

provided by HeyCoach.

● Overseeing the complete sales life cycle, which includes engaging with a substantial

number of qualified leads and guiding them through the enrollment process until final

conversion.

● Providing counseling and guidance to experienced professionals through phone or

email interactions, assisting them in identifying courses that align with their career

progression, and recommending the most suitable options.

What are the desirable qualifications and skills as well as the essential requirements

for this role?

Desirable Qualifications

● Strong technical aptitude and familiarity with technology-driven products and

solutions.

● Prior experience in successfully handling sales or business development with deals

or transactions of a value exceeding 20,000 units of currency.

Essential requirements

● A minimum of 1-6 years of experience in the EdTech industry business-to-consumer

(B2C) sales.

● Demonstrating excellent proficiency in both verbal and written English

communication is essential, knowing regional languages will be the cherry on the

cake.

● Having basic knowledge or preliminary experience with Customer Relationship

Management (CRM) systems is preferred.

Industry: E-learning

Employment Type: Full-time

Location: BANGALORE

We are looking for an experienced, ambitious and energetic BD professional to join our Sales team and help us expand our clientele.

Responsibilities:

• Identify the various stakeholders within the targeted organization and understand how to gather key information like reporting structure, budget cycles.
• Finding Key Contacts from the Targeted Accounts / Region & recognize the decision makers to generate Interest among them Via Phone Calls and Emails.
• Networking and Initiating Dialogues with Senior Executives in Corporate (CPO, V. P, Directors Etc. ).
• Prepare and deliver appropriate presentations on our offerings for Sales demo.
• Engage with prospects on an on-going basis for requirement gathering and relationship building throughout the sales cycle.
• Provide strategic inputs for the business based on interactions with prospective customers.
• End to end sales process (From Lead Generation till deal Closure ).
• Selling experience in the IT services/products domain for International Market (especially North America & Western Europe).

Requirements: Experience: 1+ years in:

• Delivering demos and hosting pre-sales calls for US Market preferred.

• Confident & goal-oriented team player with good grip on the English language.
• Powerful verbal, written, presentation, facilitation, communication, relationship building, social networking skills.
• Strategic, analytical and problem solving mindset.
• Ability to work independently and proactively in a dynamic environment.
• Ability to grow and handle more responsibility / accountability.
• Should be comfortable working in flexible shifts timings, as will be handling a Specific Territory in the International Market from Mumbai.

Responsibilities of candidate include:

• Calling and visiting customers 

• Collect payment

➢ Demonstrates ownership to resolve challenging customer issues, escalating 

when necessary.

➢ Call customers with overdue accounts. 

➢ understand and explain benefits of repayment and credit history of 

customer. 

➢ Correct customer misunderstanding on product policy and terms.

 ➢ Set up payment plan and follow-up schedule. 

➢ Educate customer on consequences for late payment.

 ➢ Escalate difficult or unusable case to team leaders. 

➢ Provide feedback on reason for default to team Leader.

Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages

Age criteria 20 to 29 Years

Location- KR Puram, Bangalore

Roles & Responsibilities:

• Keeping oneself updated about the recent upgrades and projects of the company.
• 
  
• Responsible for calling potential customers, explaining our offers and fix meeting for sales team.
• 
  
• Responsible for calling customers & answering their queries related to the product/services.
• 
  
• Contact potential and existing customers to explain the product & services offered.
• 
  
• Keep records of calls & inquiries and note useful information.
• 
  
• Asking questions to the customer and understanding their real estate requirement.
• 
  
• Set appointments with prospective customers based on our associates’ schedules.

Responsibilities

• Identify new sales opportunities and handle inbound calls to follow up
• Make cold calls and emails to explore sales opportunities
• Achieve quarterly milestones and close sales
• Regularly study accounts and identify important players
• Collaborate with digital marketing/ other teammates and to work towards closing deals
• Maintain a detailed database with all information on the prospects
• Provide product demos and participate in events, etc.

Requirements

• Prior experience as an Inside Sales Representative in B2B/B2C space
• Should have done a similar role in the past with a Software company, with at least 1+ years’
• experience in Technology/ SaaS product Sales
• Strong sense of communication in English is mandatory and phone skills
• Preferably an MBA or an Engineer (not a must though)
• Great sales acumen with excellent communication and presentation skills
• Go-getter, or a self-motivated person
• B2B / B2C outbound cold calling experience is an added advantage, preferably in APJ and Middle East market

1. Inside Sales

2. Cold calling

3. Tele calling

4. Explaining about the project to the prospective customers

5. Arranging for the Site Visits

6. Coordinating with Sales and Marketing team

7. Maintaining the customer database

Immediate Joiners with excellent communication skills.( English, Kannada and Hindi)

Job Description - 

Student Success Manager - (1-3 Years)

Or 

Sales Interns - (0-1 years)

About EduRev

EduRev is building the Netflix for Education with a layer of social networking. We aim to make the process of education and learning so effortless and engaging that you don’t feel the need to go to a school or coaching center anymore. EduRev essentially stands for Education Revolution and we are looking to achieve nothing less.

EduRev has over 9 million students and adds around 10 new users each minute. We are backed by Y Combinator, Artiman Ventures, and prolific angel investors like Anand Chandrashekaran (Ex-Director at Facebook Messenger, Ex-CPO at Airtel & Snapdeal), Martin Basiri (CEO, Apply Board), to name a few.

We have won the Best App award (for learning) by Google, the Startup of the Year Award by TieCon, and the mBillionth Award for Learning & Education in South Asia by the Bill and Melinda Gates Foundation. 

Our Journey and the plan ahead

We started our entrepreneurial journey 🚀right after college to solve two critical problems in the education system:

• Even though each child is unique, there is no personalisation in the way we are taught 👩🏻‍💻
• The average teacher-student ratio in India is ~ 1:50, which creates a high dependency on good teachers
• A product designed with a student-first approach

Since our inception we have 👇🏻:

• Managed to create a product that our users have loved: In the NPS survey, 87% of activated users are selecting 9 or 10 out of 10.
• Sold 70k+ subscriptions organically across 30 countries including India
• Collectively solved more than 2Mn doubts organically (our user to answer metric is 10x that of Quora)

We are looking for young and smart sales enthusiasts who will become the face of EduRev and communicate with our end users.

About the role

As a Student Success Manager, you will be an individual contributor assisting EduRev’s sales and growth efforts by contributing to new customer acquisition and retaining existing customers by constantly supporting them. Your responsibilities will include (but are not limited to):

• Understanding the product and the target market audience. Become a product evangelist first.
• Handle the problems faced by users in real-time
• Ensuring that EduRev offers customer experience to all its users across multiple platforms.
• Communicate with users on a regular basis to understand how we can improve the product further and understand the problems faced by users.
• Run experiments to understand the processes which get the maximum conversion & ROI.
• Making outbound calls to potential users, understanding the context of a student's preparation, assessing his/her learning patterns and pitching relevant products and making a sale.
• Building an empathetic relationship with the students and understanding their motivation levers and genuinely guide them in taking the right decision.
• Increase the brand awareness among users through direct interaction with the users & their parents.

Desired Candidate profile:

• You are genuinely excited to help students and ready to put yourself in the students’ shoes and advocate for them when necessary.
• You have experience in using CRM tools from the scratch and have an understanding of how to utilize them for conversion improvement.
• You have proven inside sales experience for a B2C product preferably in an EdTech company.
• You are the one who can communicate EduRev's vision to retain the users, increase their experience and loyalty and acquire new learners on the platform.
• You have strong interpersonal skills and experience in dialling dozens of calls per day.
• You are already a star performer and have the fire to achieve your weekly and monthly targets.

We are searching for a committed, deadline-driven sales intern to join our excellent sales team. The sales intern will complete all tasks assigned by the manager, which may include conducting market research, identifying business opportunities, managing email campaigns, generating sales leads, making cold calls, participating in meetings, and assisting the Sales department wherever possible. You should be able to take instruction, but also work unsupervised when required.

To be successful as a sales intern, you should be willing to learn as much about the company as possible and be able to spot opportunities that have been overlooked by others. Outstanding sales interns are problem solvers who know the value of building lasting, professional relationships with clients.

Sales Intern Responsibilities:

• Working closely with the manager or assigned staff member, and completing all allocated tasks.
• Conducting desktop research, or gathering information through surveys or speaking to clients and staff.
• Attending and participating in meetings, workshops, events, and exhibitions.
• Liaising with clients, vendors, and suppliers on behalf of the company's managers.
• Updating documents and sales records.
• Reviewing sales performance against sales targets.
• Observing and carrying out sales processes.
• Identifying potential weaknesses and offering improvement suggestions.
• Assisting managers with negotiations.
• Keeping a log of everything learned and delivering presentations to staff and other stakeholders.

Sales Intern Requirements:

• High school diploma or similar.
• A degree in marketing, business or similar may be required.
• Basic understanding of different Sales & marketing techniques
• Excellent verbal and written communication skills
• Ability to work alone or as part of a team.
• Ability to cope with rejection.
• Superb interpersonal skills.