Business Development Executive

Strong Technical Support Leader profile

Mandatory (Company) – Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)

Mandatory (Experience 1) – 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams

Mandatory (Experience 2) – Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams

Mandatory (Team Leadership) – Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management

Mandatory (Technical Depth) – Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows

(to effectively coordinate with architects and engineering heads)

Mandatory (Process & Metrics) – Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting

Mandatory (Ticketing Tools) – Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms

Mandatory (Core Skills) – Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

Responsibilities : 

• Create a systematic, process-driven approach to brands outreach and relationship management
• Develop and execute partnerships strategy for product offerings
• Partner with businesses that help reinforce the brand position and drive user growth
• Research partners, identify key players and generate interest
• Collaborate & lead immediate and cross functional team members to align our internal goals with new and existing partner relationships and the deployment
• Negotiate and finalize deals in accordance with company’s contract guidelines and policies
• Mentor and manage execution teams interacting with our customers and internal stakeholders to deliver goals as per partner agreement
• Drive automation of processes across channels for enhanced customers experience
• Design and implement necessary analytics to measure and optimize Partnerships
• Continuously review procedures, controls, and systems to give recommendations for improvements in quality, efficiency & TAT.
• Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partners’ liaison internally.

Expectations & Skills: 

• Proven ability to develop relationships, negotiate, coordinate and problem solve with external partners
• Strong research skills to be able to evaluate opportunities from strategic, brand, financial, and operational perspectives
• Excellent interpersonal skills with the ability to think and communicate creatively, thoughtfully, and on your feet with diverse teams
• Strong team player with excellent track record of success in high matrix, fast-paced environments with changing priorities

Qualification & Experience: 

• 5+ years of experience working in a Brand partnerships & alliances team, preferably in front facing roles
• Prior experience of having worked on strategic brand deals

Manager - Brand Partnerships will directly report to the Head of Uable Store. 

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular/React

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

• Experience building large scale, large volume services & distributed apps., taking them through production and post-production life cycles
• Experience in Programming Language: Java 8, Javascript
• Experience in Microservice Development or Architecture
• Experience with Web Application Frameworks: Spring or Springboot or Micronaut
• Designing: High Level/Low-Level Design
• Development Experience: Agile/ Scrum, TDD(Test Driven Development)or BDD (Behaviour Driven Development) Plus Unit Testing
• Infrastructure Experience: DevOps, CI/CD Pipeline, Docker/ Kubernetes/Jenkins, and Cloud platforms like – AWS, AZURE, GCP, etc
• Experience on one or more Database: RDBMS or NoSQL
• Experience on one or more Messaging platforms: JMS/RabbitMQ/Kafka/Tibco/Camel
• Security (Authentication, scalability, performance monitoring)

Java Developers

Exp: 3-5 years

Joining: 15-30 days

Skillset: Java, Microservices, Spring, Springboot, Hibernate

Envoy combines technology and global immigration services to offer the only immigration management platform that makes it seamless for companies to hire and manage an international workforce. We empower companies to acquire the best talent regardless of where they are in the world; helps mobilize employees around the world to take advantage of business opportunities; and enables the management of entire global workforces, providing a strategic, proactive view into workforce and financial forecasting and compliance. We are a fast-growing, award-winning technology company, a leader in our space, and are backed by some of the country’s leading venture capital and growth equity firms.

Our Engineering Team

We have a passionate product engineering team that works on complex technical challenges, employs creativity, and constantly learns a variety of frameworks, tools, and technologies. While we are dedicated to delivering excellent product, we also believe having fun along the way motivates us to pour our heart into what we do. Our team has mastered development and delivery process, allowing the team to focus on designing, architecting, and crafting masterpieces.

We are growing rapidly and expanding our team in India, join our product engineering team to be part of this exciting journey.

"Programming isn't about what you know; it's about what you can figure out.” - Chris Pine

Skills Required

• 8+ years of strong programming experience on .NET platform
• Expertise in C#, ASP.NET Web API / Typescript / Angular (or any front-end framework or passion to learn Angular)
• Hands on experience with SQL
• Azure experience is a plus but not a deal breaker
• Knowledge and experience with HTML, CSS, JavaScript (fundamental building blocks of web development)
• Experience designing high-level and low-level design of the system
• Experience with microservices architecture is a plus

Expectations

• Provide technical guidance to the team and take ownership of delivery
• Responsible to technically groom backlog items providing design, architecture, and implementation details
• Quality is the key driver to successful delivery, ensure highly testable and quality deliverables
• Leverage troubleshooting and analytical skills to analyze issues
• Experience with debugging, performance profiling and optimization

Envoy Global is an equal opportunity employer and will recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, gender identification, veteran status, pregnancy, or any other protected classification.

Job Responsibilities:-

Build relationships with customers over calls.

- Responsible for customer relationships after the sale process is complete.

- Call Customers to keep them up to date on products and launch new products to maintain that relationship.

- Ensure a high customer satisfaction level by proactively understanding customer needs.

- Taking Feedback, and suggestions from customers.

Requirements-

Highly motivated and target-driven Individual

- Good communication and negotiation skills.

- Prioritizing time management and organizational skills.

- Fresher / Experienced in any domainFresher / Experienced 1 to 2 years

-Kannada & English and basic knowledge of Hindi

Roles, Responsibilities and Experience:

• Cross-platform mobile app developer who has developed mobile applications and has strong experience with Ionic and Angular 7+.
• Experienced in the development and management of mobile applications, particularly hybrids (Android / iOS)
• Comprehensive experience in mobile application architecture planning
• Well qualified in mobile application design and optimization. The ideal candidate will be able to provide solutions to improve mobile app quality, understand emerging technologies, implement standards and best practices thereby able to enhance the existing stage of development and bring the mobile application, from a product standpoint, 'to the next level'
• Continuously discover, evaluate and implement new technologies as well as frameworks so as to maximize ongoing development efficiencies
• Accurately estimate development timelines and deliver per set schedule
• Solid knowledge of mobile app development practices, along with mobile testing tools and techniques
• Expertise in optimizing the mobile apps' performance
• Experienced in using Agile principles and methodologies
• A deep understanding of the mobile landscape and user behavior patterns is mandatory

Required Skills:

• Experience using web services (HTTP, REST, SOAP) using JSON.
• Knowledge of NodeJS and MongoDB will be an added advantage.
• Good knowledge of object-oriented design patterns and Multi-threading concepts
• Good knowledge of the SQLite database and the Google Play Services like Push Notifications
• Strong mobile UI design (multi-screen resolutions), coding, support and maintenance
• Knowledge of HTML5, JavaScript, and the third-party API (like Facebook, Twitter, etc.) will be added advantage
• Experience with third-party libraries and APIs
• Proficient iOS and Android mobile app experience are a plus