Content Marketer (Bengali speaker)

Qualification: B.Sc computer science/IT or BCA AND M.Sc computer Science/IT or MCA

Experience: Freshers (preferred candidates residing in and around coimbatore - no hostel facility)

Thavathiru Santhalinga Adigalar Arts, Science & Tamil College (TSA Tamil College) is a renowned institution located in Perur, Coimbatore, Tamil Nadu.Established in 1953 by the historic Perur Aadheenam, the college was founded with the mission to promote Tamil language, culture, and holistic education among rural youth

About us:
Aeons ago (2015 :)), in the humble abode of Abhishek’s bachelor pad, our co-founders, Abhishek Ballabh & Sushil Mundada, set out to bring innovation into the world of admissions. Today, we are trusted with the admissions of over 300 educational institutions. Our team of 60 + team members (and growing!) are on a mission to help ExtraaEdge become the globally preferred Education Marketing Technology.

 The primary requirement for this role is:

• Sharp .NET & MVC framework knowledge & programming hands-on.

• Attention to Detail.

• Razor-sharp analytical & problem-solving skills.

• Experience in Agile methods & Test-Driven design.

Job Profile: 

• To be a part of the development initiatives at ExtraaEdge and work in a high-performance team.
• Minimum 0 to 2 years of development experience.
• Manage the backend services and controller changes when a new module is implemented.
• Manage the development roadmap in sync with the product roadmap.
• Suggest architectural changes & optimizations while fine-tuning the application.
• Being able to step into the shoes of the user/learner and identify the best design/coding strategies & frameworks.
• Interact with operations & sales to understand expectations.

Skills Required:

• 0 to 2 years of experience working on C#, .NET Core, .NET MVC.
• Proficient in Entity Framework, LINQ to Objects.
• Experienced in SQLServer, Database design, and understanding database queries.
• Advanced Database knowledge like Indexing, Stored Procedures.
• REST API design and implementation.
• Knowledge of Azure Cloud Management, WebApps & Deployments.
• Hands-on in writing Unit Tests.
• Familiarity with architecture styles/APIs (REST, RPC).
• Understanding of Agile methodologies.
• Excellent problem solving and communication skills.

• Required Freshers who can join Immediately
• Must have excellent communication skills
• Will be responsible to do Sales
• Will be responsible to do cold calling
• No - filed Sales
• Work from office 

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success  

• Initiate New campaigns across various channels.
• Launch and optimization of PPC Campaigns.
• Overseeing Accounts related to Search platforms as well as inspecting Budgets.
• Providing necessary reports and monitoring KPIs.
• Have the highest possible Return of Investments towards Online Marketing Efforts.  

• Managing Large Keyword list creation.
• Formation of Effective and optimum paid strategies.
• Launching of numerous PPC campaigns Monitoring accounts related to Search engine Platforms (Google AdWords, Bing etc) Rightful Targeting of the required Audiences.
• Timely working on Budgets and Bids towards gaining better Return of Investments (ROIs) Generate attractive and concise advert copies.
• Maintain and Coordinate Partnerships with Vendors and PPC Ad Platforms. Enhance and adapt Modern trends related to SEM and PPC

REQUIREMENT:

•  Previous experience of working in large scale data engineering
•  4+ years of experience working in data engineering and/or backend technologies with cloud experience (any) is mandatory.
•  Previous experience of architecting and designing backend for large scale data processing.
•  Familiarity and experience of working in different technologies related to data engineering – different database technologies, Hadoop, spark, storm, hive etc.
•  Hands-on and have the ability to contribute a key portion of data engineering backend.
•  Self-inspired and motivated to drive for exceptional results.
•  Familiarity and experience working with different stages of data engineering – data acquisition, data refining, large scale data processing, efficient data storage for business analysis.
•  Familiarity and experience working with different DB technologies and how to scale them.

RESPONSIBILITY:

•  End to end responsibility to come up with data engineering architecture, design, development and then implementation of it.
•  Build data engineering workflow for large scale data processing.
•  Discover opportunities in data acquisition.
•  Bring industry best practices for data engineering workflow.
•  Develop data set processes for data modelling, mining and production.
•  Take additional tech responsibilities for driving an initiative to completion
•  Recommend ways to improve data reliability, efficiency and quality
•  Goes out of their way to reduce complexity.
•  Humble and outgoing - engineering cheerleaders.