7+ Network engineering Jobs in India

Role Context & Importance

At ARDEM, uninterrupted connectivity is mission-critical. Our remote teams across India process millions of pages and records annually using ARDEM Cloud Platforms, AWS WorkSpaces, and enterprise tools. The Network Engineer plays a central role in ensuring zero downtime for our processing operations, maintaining secure remote access for hundreds of team members, and supporting the cloud and on-premises infrastructure that underpins every client engagement.

Key Responsibilities

1. Remote Desktop & End-User Support

•       Provide prompt remote desktop support to ARDEM’s distributed workforce, resolving hardware, software, and network-related issues via AnyDesk and other remote tools.

•       Diagnose and resolve connectivity issues affecting access to ARDEM Cloud Platforms and AWS WorkSpaces.

•       Support onboarding and configuration of workstations (Windows 14” FHD laptops, minimum i5/8GB RAM) per ARDEM standard specifications.

•       Ensure minimum 100 Mbps internet connectivity compliance for remote staff and assist with ISP-related escalations.

2. Identity & Access Management

•       Manage and maintain user identities, access policies, and lifecycle operations using Azure Entra ID (Azure AD), Active Directory, and Microsoft 365 Admin Center.

•       Configure role-based access controls (RBAC), group policies, and conditional access to protect client data in line with SOC 2 and ISO 27001 requirements.

•       Manage Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive for ARDEM’s internal and remote teams.

3. AWS Cloud Services Administration

•       Configure, monitor, and support AWS services critical to ARDEM’s cloud operations: EC2, S3, IAM, AWS WorkSpaces, and VPC.

•       Manage AWS IAM policies, user roles, and security groups to ensure least-privilege access across cloud environments.

•       Monitor cloud resource utilisation, performance metrics, and costs; generate reports and recommend optimisations.

•       Support cloud-based remote desktop (AWS WorkSpaces) used by ARDEM’s BPO processing teams.

4. Network Infrastructure & Cisco Hardware

•       Configure, manage, and troubleshoot Cisco switches, routers, and firewalls at ARDEM’s processing centres.

•       Manage DNS, DHCP, VPN, and VLAN configurations to support secure and high-availability operations.

•       Monitor network performance and bandwidth; implement QoS policies to prioritise critical BPO workloads.

•       Coordinate with ISPs and hardware vendors to resolve infrastructure issues with minimal service disruption.

5. On-Premises Server Administration

•       Maintain Windows Server infrastructure including file servers, application hosting servers, and internal email servers.

•       Administer DNS, DHCP, Group Policy, and Active Directory Domain Services (AD DS) across on-premises environments.

•       Perform routine health checks, patch management, and capacity planning for on-prem systems.

6. Security, Backup & Disaster Recovery

•       Implement and maintain data backup schedules and disaster recovery (DR) procedures in line with ARDEM’s data security policies.

•       Support compliance with ARDEM’s ISO 27001-aligned, SOC 2, HIPAA, and GDPR security frameworks through network-level controls.

•       Manage VPNs, SSL certificates, endpoint security tools, and encryption at rest/in-transit for all ARDEM platforms.

•       Respond to and document security incidents; participate in periodic security audits and remediation activities.

7. Documentation & Knowledge Management

•       Create and maintain clear, accurate technical documentation: network diagrams, SOPs, runbooks, and incident logs.

•       Build and update the internal IT knowledge base to enable faster issue resolution and reduce repeat incidents.

•       Document all changes to infrastructure, cloud configurations, and access policies in accordance with change management protocols.

8. Collaboration & Project Support

•       Work closely with ARDEM’s Project Managers, Operations teams, and client-facing staff to resolve IT dependencies impacting BPO delivery.

•       Assist with IT infrastructure upgrades, cloud migrations, and automation initiatives that support ARDEM’s growth.

•       Participate in rotational shifts to ensure 24/7 coverage aligned with ARDEM’s three-shift processing operations.

Qualifications & Requirements

Education

•       B.Tech in Information Technology

Experience

•       3–5 years of professional experience in network support, IT infrastructure management, or cloud administration.

•       Proven track record supporting remote or distributed teams in a BPO, IT services, or technology company environment.

Technical Skills – Required

•       AWS Cloud Services: EC2, S3, IAM, VPC, AWS WorkSpaces – hands-on configuration and monitoring.

•       Azure Entra ID (Azure AD), Active Directory, Group Policy, and Microsoft 365 administration.

•       Windows Server administration: AD DS, DNS, DHCP, File Services, patch management.

•       Cisco networking hardware: switches, routers, firewalls – configuration and troubleshooting.

•       VPN, VLAN, SSL, and remote access technologies (AnyDesk, RDP, VPN clients).

•       Network monitoring tools and log analysis for proactive issue detection.

•       Backup and disaster recovery tools and procedures.

Technical Skills – Preferred

•       Experience with ARDEM-type BPO cloud platforms or similar multi-tenant cloud environments.

•       Familiarity with security frameworks: ISO 27001, SOC 2, HIPAA, GDPR.

•       Exposure to automation scripting (PowerShell, Python) for IT operations tasks.

Certifications (Preferred)

AWS Cloud Practitioner (CLF-C02)

CCNA (Cisco Certified Network Associate)

AWS SysOps Administrator

MCSE / Windows Server

Azure Fundamentals (AZ-900)

ITIL v4 Foundation

Microsoft 365

Soft Skills

•       Strong analytical and systematic troubleshooting skills with a solution-first mindset.

•       Excellent written and verbal communication in English; ability to explain technical issues to non-technical stakeholders.

•       Ability to work independently and collaboratively in a fully remote, distributed team environment.

•       High sense of accountability, punctuality, and commitment to SLAs critical to BPO operations.

•       Willingness to work rotational shifts to support ARDEM’s round-the-clock processing operations.

•       Responsible for assisting technology and production team in client deliverables and receipt.

Mandatory Work-from-Home Equipment Requirements

All candidates must confirm that they meet the following minimum home office specifications before selection:

Device Type

Windows Laptop

Operating System

Windows 10 / Windows 11

Screen Size

14 Inches/ preferable to have 2 monitors

Screen Resolution

FHD (1920 × 1080) or higher

Processor

Intel Core i5 (8th Gen or later) or higher

RAM

Minimum 8 GB (Mandatory) – 16 GB preferred

Internet Speed

100 Mbps or higher (dedicated broadband connection)

Remote Tool

AnyDesk (to be installed and configured prior to joining)

Power Backup

UPS / Inverter recommended for uninterrupted connectivity

Designation – Technical Specialist L-1

Employment Type – Permanent

Education – Technical Graduate |Graduate / 12th+ Diploma.

Experience – 3 to 5 Years

Location – Bandra, Mumbai

Working – Monday to Friday

Joining – Immediately

Essential Duties and Responsibilities: (Additional duties may be assigned as required)

• Troubleshoot issues in support of production outages within SLA/escalation guidelines.
• Consult with customers to understand the issues.
• Proactively monitor environments and respond to alerts of systems and issues.
• Having the ability to accurately document all actions taken is key to providing the best support possible.
• Capable of performing in a fast-paced technical environment. Continually identify efficiencies for systems, processes, and procedures.

Required Skills:

• Experience with Proxy
• Understanding of and Networking concepts.
• Basic Knowledge of Network terminologies (IPS/ IDS, eb Proxy, microsegmentation, DDos)
• -Basic Knowledge of Security terminologies

Qualifications: BCA/MCA, B.E/M.E, B.Sc/M.Sc (IT)

Roles & Responsibilities:

• To Look after Troubleshooting, Desktop, Laptop and workstation.
• To Handle Troubleshooting, LAN & WAN Networks.
• Handling of Microsoft Office Suite.
• Client-server, Peer-to-Peer logical networking with Windows 7 & 10 related work.
• IT Infrastructure Components. (Servers, Networking Products, Firewalls, Exchange)
• Configuration/Maintenance of Domain, Web Server & Firewall, and Anti-Virus Server.
• Configuration/Maintenance of CCTV, Access Control System.

Hi Folks!!

Currently we are hiring for Network Engineer for Top MNC

Roles and Responsibilities:

·      Providing support to the Enterprise level clients in configuration of the Wireless LAN Controllers, Access Points and CPPM server

·      Troubleshooting all kind of network and user connectivity issues post deployment

·      Fault localization and restoration of service over remote session

·      Handling POC cases and escalation tickets as well

·      Making configuration changes as per customer’s requirement and wireless environment

·      Co-ordinate with multi-vendors engineers to have successful user authentication like Layer-2 Security features 802.1x authentication, Port security and VLAN Mobility

·      Co-ordinate with L3 Engineers to resolve critical issues        

·      Effectively handle network outage issues and resolve them in a timely manner

·      Configuring Authentication and encryption in wireless networks with Clear pass

·      Working with AAA configuration, including AD, LDAP, RADIUS for Windows and MAC OS X platform

·      Reviewing the WLAN configuration of customers and identifying any configuration mistakes that could cause potential issues

·      Recreating/simulating the customer’s issues in the local lab to verify the issue and provide an effective resolution

·      Providing network support for client’s wired and wireless networks via remote management and telephone

·      Conduct technical discussion with level 1 engineers on weekly basis

Required Skills:

·      CCNA certified with Wireless Knowledge

·      Basic Knowledge on any of Aruba Clear Pass, FortiNAC, Cisco ISE NAC solution

·      Basic implementation skills on Aruba Clear Pass for Wired, Wireless and Guest NAC solution.

·      Must have experience in configuring switches, routers.

·      Must provide technical support for the team & projects during escalation.

·      Good understanding of dot1x, mac authentication and solution for BYOD

·      Capable to prepare HLD (high level design) and LLD (low level design) for new requirements.

Network Engineer duties and responsibilities

·       Design and deploy of LANs, WANs, and wireless networks, including servers, routers, firewalls, load balancers, switches, and other hardware

·       Configure, tests, and maintains LAN/WAN equipment and related services

·       Identifies, diagnoses, and resolves network problems

·       Architecting, creating, managing and maintaining Network, Server and PC health for clients (as defined by SLA)

·       Managing existing and deploying new system configurations, including Windows Server, Virtualization Systems, and Desktops (Windows and MAC)

·       Provide Tier 2 and 3 support for internal and external customers

·       Provide formal corporate communications on directional changes or changes that will impact existing services

·       Select and implement security tools, policies, and procedures in conjunction with the company’s security team

·       Monitor and maintain all levels of network security internally and externally

·       Create and maintain comprehensive documentation for all implemented networks

Network Engineer requirements and qualifications

·       Previous working experience as a Network Engineer for (2) year(s)

·       BE/ BCA, MCA, B.SC -IT/CS

·       Cisco certifications, CCNA, CCNP or CCIE/ MSCIT

·       In depth knowledge of IP Schema

·       Hands on experience with equipment from Cisco / UTM / Fortigate / Juniper/ Active Directory/ mailig

·       Excellent organizational and time management skills

·       Analytical, data driven problem solver

• Perform technical feasibility studies of new technologies and architectures, including evaluation of OTS cloud offering.
• Generate entire software image for the target device, including the kernel, device drivers, libraries, and application software, and the bootloader for proprietary IOT connectivity device(s).
• Software packaging with RPM building and management
• Define the process to upgrade the new Linux package to existing hardware at customer premises
• Configuration and Troubleshoot of the proprietary IOT connectivity devices for internal R&D teams during their development and verification
• Automate the creation and distribution of keys and certificates
• Understand, implement, and automate security controls for IoT connectivity devices.
• Tune server and application-level performance monitoring and alerting.
• Help define our roadmap and architecture based on technology and business needs, considering architectural issues and tradeoffs
• Understand and manage integration points with other systems that interface with your applications
• Supports development of project plans, including scope, budget, schedules, and risk management.
• Works closely with the business analysts, software development and verification team, the functional manager, and the program manager.
• Collaborate and work with global teams in multiple locations.
• Interface with Global Privacy and Security team for the IoT Gateway understand security risks and recommendations and provide solutions to mitigate the security risks

• Bachelor’s degree in Computer Networking / Computer Science / Software Engineering or a related field
• 12+ years of hands-on experience in Networking, shell scripting, and Linux internals, with a development background.
• Strong understanding of Networking concepts like VPC, Route tables, Host base router firewall, SSH, NAT, DNS, DHCP, SNMP, Virtual IPs, VPN
• Linux System Administration and Networking work experience
• Configuring Firewalls(IP tables/firewall) and security software
• Able to generate Linux packages, and configure based on business needs.
• Passion for cybersecurity. Ability to build secured Linux packages with antivirus and security patches.
• Shell, Python scripting experience
• Basic SQL skills
• Ability to work with cross-functional and remote teams. Must be able to communicate in English, both written and verbal.
• Interpersonal skills to effectively collaborate with vendors and customers.

• Experience with Agile Scrum
• Development background in Java/C++
• DevOps knowledge
• Knowledge on javascript

Netris is looking for a badass senior netops/network engineer excited to challenge the status quo of automatic network operations. Join us in revolutionizing the world of network engineering. 

As senior netops/network engineer, you will:

• Firsthand experience cutting edge networking technologies
• Collaborate with a like-minded team of architects and developers building automatic network operations systems
• Provide network design guidance to customers rolling out automated networks all around the world
• Troubleshoot/RCA(root cause analysis) complex networking problems
• Evaluate network designs, scenarios, use-cases
• Stresstest newly baked networking features in a lab environment

To be successful in this role, you’ll need:

• BA/BS in Computer Science, Computer Engineering, or related technical discipline or equivalent industry experience.
• Confident knowledge of networking fundamentals (BGP, Routing, EVPN/VXLAN, L2/L3 forwarding, etc…)
• 4+ years of experience deploying and operating mission-critical networks
• Comfortable working in a Linux environment
• Demonstrate the ability to troubleshoot outages
• Superb communication skills, both written and verbal.
• Passionate about solving complex infrastructure challenges.
• Be excited about delivering a reliable, high-quality product.
• Highly motivated, smart, independent person. Who thrives in a fast-paced, innovative environment
• Intensely eager to meet the needs of our customers and deliver best-of-breed solutions
• Passion for system, application and business metrics