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Designation – Technical Specialist L-1
Employment Type – Permanent
Education – Technical Graduate |Graduate / 12th+ Diploma.
Experience – 3 to 5 Years
Location – Bandra, Mumbai
Working – Monday to Friday
Joining – Immediately
Essential Duties and Responsibilities: (Additional duties may be assigned as required)
- Troubleshoot issues in support of production outages within SLA/escalation guidelines.
- Consult with customers to understand the issues.
- Proactively monitor environments and respond to alerts of systems and issues.
- Having the ability to accurately document all actions taken is key to providing the best support possible.
- Capable of performing in a fast-paced technical environment. Continually identify efficiencies for systems, processes, and procedures.
Required Skills:
- Experience with Proxy
- Understanding of and Networking concepts.
- Basic Knowledge of Network terminologies (IPS/ IDS, eb Proxy, microsegmentation, DDos)
- -Basic Knowledge of Security terminologies
Qualifications: BCA/MCA, B.E/M.E, B.Sc/M.Sc (IT)
Roles & Responsibilities:
- To Look after Troubleshooting, Desktop, Laptop and workstation.
- To Handle Troubleshooting, LAN & WAN Networks.
- Handling of Microsoft Office Suite.
- Client-server, Peer-to-Peer logical networking with Windows 7 & 10 related work.
- IT Infrastructure Components. (Servers, Networking Products, Firewalls, Exchange)
- Configuration/Maintenance of Domain, Web Server & Firewall, and Anti-Virus Server.
- Configuration/Maintenance of CCTV, Access Control System.
Network Engineer duties and responsibilities
· Design and deploy of LANs, WANs, and wireless networks, including servers, routers, firewalls, load balancers, switches, and other hardware
· Configure, tests, and maintains LAN/WAN equipment and related services
· Identifies, diagnoses, and resolves network problems
· Architecting, creating, managing and maintaining Network, Server and PC health for clients (as defined by SLA)
· Managing existing and deploying new system configurations, including Windows Server, Virtualization Systems, and Desktops (Windows and MAC)
· Provide Tier 2 and 3 support for internal and external customers
· Provide formal corporate communications on directional changes or changes that will impact existing services
· Select and implement security tools, policies, and procedures in conjunction with the company’s security team
· Monitor and maintain all levels of network security internally and externally
· Create and maintain comprehensive documentation for all implemented networks
Network Engineer requirements and qualifications
· Previous working experience as a Network Engineer for (2) year(s)
· BE/ BCA, MCA, B.SC -IT/CS
· Cisco certifications, CCNA, CCNP or CCIE/ MSCIT
· In depth knowledge of IP Schema
· Hands on experience with equipment from Cisco / UTM / Fortigate / Juniper/ Active Directory/ mailig
· Excellent organizational and time management skills
· Analytical, data driven problem solver