MS-Outlook Jobs in Bangalore (Bengaluru)

Explore top MS-Outlook Job opportunities in Bangalore (Bengaluru) from Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.
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Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹3L / yr
Customer Success
Communication Skills
MS-PowerPoint
MS-Outlook
MS-Excel
Responsibilities -  Communicates with customers by phone, chat or email.  Manages difficult or emotional customer situations.  Responds promptly to customer needs and solicits customer feedback to improve service.  Follows up on order shipment and delivery for 100% customer satisfaction.  Adjusts complaints concerning billing, shortages/overages, or service rendered, referring complaints of service failures to designated departments for investigation.  Effectively speaks, writes and presents clearly with persuasion.  Develops relationships with assigned departments/divisions/customers/vendors; understands and responds to customer needs; displays positive posture and attitude when dealing with others, regardless of their diverse background, level, or status.  Identifies problems and causes; analyzes and generates best alternative solutions; makes timely, sound and appropriate decisions even under conditions of risk and uncertainty.  Provide consistent performance in meeting deadlines; follows schedules and procedures. Is consistently at work and on time; ensures work responsibilities are covered when absent. Requirements - • Any Graduate with Excellent oral and written English communication • Good interpersonal skills and ability to gel and work well within a team • Freshers with good English communication skills may also apply. • Experience - 0 - 1 years • Working hours - 5 days per week Hiring Process : Face to Face Interview
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at Signzy

3 recruiters
DP
Posted by Prateek Gera
Bengaluru (Bangalore), Mumbai, Delhi
0 - 2 yrs
₹4L - ₹7L / yr
Customer Success
Client Servicing
Client Management
Escalation management
SaaS
+1 more

*Roles and Responsibilities**

Be the first point of contact for Signzy's clients and partners, troubleshoot issues or escalate them internally
Research, debug and solve client's issues
Become an expert in Signzy’s products.
Work closely with Support, Product and Engineering teams to improve the support system
Play a significant role in the growth and development of our customer support competency

 
 
**What you will need** 
Fluent English (verbal and written)
Mandatory skill to be able to write short technical explanations
Ability to self-manage time and prioritize tasks accordingly
Ability to work effectively in a fast-paced, innovative environment demonstrating high energy, a sense of urgency, and decisiveness
Aptitude to multitask with a high volume of tasks
Responsible, independent.
Team player with solid communication and presentation skills
Basic understanding of SAAS product development and its technology stacks (e.x. Javascript, CSS, Java, NGINX, mysql, MongoDB etc) will be an added advantage.




**Desired Skills**
Six months to two years of experience as Technical Support or QA
Team player with solid communication and presentation skills.
Ability to effectively interact with both technical and non-technical audiences and communicate effectively between the two
Mandatory Skills: Basic Linux commands, client handling , communication skills.

 

 

Scope and impact :

  • Product and service consultant for clients 
  • Working with multiple Business Units
  • Brings together and collaborates with cross-functional teams and execute new additions and  high-impact transformational initiatives 
  • Opportunity to grow into account manager as well as product manager roles based on performace
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at Quizizz

1 video
4 recruiters
DP
Posted by Sangram Matkar
Bengaluru (Bangalore)
1 - 3 yrs
₹5L - ₹8L / yr
Communication Skills
Customer Support
Customer Success
Voice of the customer

At Quizizz, we are building engaging learning experiences for teachers and students. Our mission is to motivate every learner and help them achieve their true potential. We are among the fastest-growing Edtech platforms globally and are currently used by 80% of the US schools every month, serving over 75M monthly active users worldwide. Our goal is to reach every classroom around the world.

We are looking for a Customer Success Associate to guide teachers worldwide to use Quizizz to make their classrooms more engaging and interactive. Your responsibilities include resolving user queries, drawing meaningful insights, creating workflows, and maintaining product stability by proactively identifying usability issues.

Requirements:

  1. Help Quizizz users utilize our product and achieve their goals.
  2. Interact and resolve user issues via different channels of communication.
  3. Engage with the product team to proactively identify the usability issues.
  4. Consolidate user queries and educate product teams about what users want. Be the voice of the user!
  5. Be the first line of defense, identify bugs and escalate to the concerned team.
  6. Equip yourself with the knowledge and tools to troubleshoot issues on every kind of device, operating system, and browser. With millions of users in multiple countries around the world, you will encounter every combination imaginable.
  7. Go the extra mile to help individual users with their issues. Providing an excellent user experience is the best way to get loyal users and referrals.
  8. The candidate should be comfortable with the US timings(5 PM to 1 AM).

 

Candidates should have the following qualifications:

  1. 1-3 years of experience in a similar role.
  2. Excellent written communication skills and impeccable grammar.
  3. Experience with tools like Zendesk, BrowserStack, etc.
  4. An eye for details and problem-solving skills.
  5. Experience with managing and moderating user forums is a plus.
  6. Experience with Automation tools is a plus.

Benefits:

  • Healthy work-life balance. Put in your 8 hours, and enjoy the rest of your day.
  • Flexible leave policy. Take time off when you need it.
  • Comprehensive health coverage of Rs. 6 lakhs, covering the employee and their parents, spouse, and children. Pre-existing conditions are covered from day 1, and also benefits like free doctor consultations and more.
  • Relocation support includes travel and accommodation, and we'll also pay for a broker to find your home in Bangalore!
  • Rs. 20,000 annual health and wellness allowance.
  • Professional development support. We will reimburse you for relevant courses and books that you need to become a better professional.
  • Delicious meals including breakfast and lunch served at the office, and a fully-stocked pantry for all your snacking needs.

 

Quizizz is an equal opportunity employer and we believe diversity is key to our success.

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at vindhya e-infomedia

1 video
1 recruiter
DP
Posted by Santhoshi Shekar
Bengaluru (Bangalore)
0 - 1 yrs
₹1L - ₹1.5L / yr
Communication Skills
Customer Support
Customer Success
PUC or graduation 
candidates should be fluent in speaking English And Hindi
Freshers or six months experience in customer support required  
Male or female candidates can apply 
immediate joiners only 
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at Dataweave Pvt Ltd

32 recruiters
DP
Posted by Megha M
Bengaluru (Bangalore)
4 - 4 yrs
Best in industry
Customer Success
Analytics
Retail
Customer Relationship Management (CRM)

Roles and Responsibilities:

  • Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
  • Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
  • Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
  • Develop, prepare, and nurture customers for testimonials, references and case studies.
  • Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
  • Work to identify and/or develop upsell opportunities.
  • Ensure billing and collection of the assigned accounts is under control.
  • Advocate customer needs/issues cross-departmentally.
  • Manage account escalations.

Skills and Requirements:

  • Proven ability to drive continuous value of solutions/products.
  • Familiarity working with clients of all sizes.
  • Impeccable written and verbal communication skills.
  • Detail oriented and analytical.
  • Strong team player but still a self-starter.
  • Thrives in a multi-tasking environment and can adjust priorities quickly.
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Our client company is into Education. (KS1)

Agency job
via Multi Recruit by savitha Rajesh
Bengaluru (Bangalore)
2 - 5 yrs
₹6L - ₹8L / yr
Customer Success
Customer Relation
Customer Success Manager
Inbound
Outbound
+2 more
  • Consult with the customers on their needs and curate company products to meet the requirements
  • Responsible for the success of workshops, for both the client and facilitator
  • Take care of workshop logistics for the client
  • Help the client prep for the workshop, answer any questions they may have about the workshop be the face of the company, and ensure smooth delivery of the workshops
  • Help facilitator with preparation and travel
  • Serve as the primary point of contact when customer issues arise, troubleshooting, and ensuring quick resolution.
  • Promote awareness of the company’s upcoming research and products

Basic Qualifications:

  • 2 – 5 years of work experience managing senior customer relationships
  • Should ensure customer retention, renewal, and growth
  • Background in customer success

 

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at BlogVault

4 recruiters
DP
Posted by Pritesh Vora
Bengaluru (Bangalore)
1 - 5 yrs
₹6L - ₹9L / yr
Communication Skills
Customer Support
Technical support
Wordpress
HTML/CSS
+5 more
Customer Support Role - Bangalore (India timings: 7-8 AM to 5 PM)


We're looking for a Customer support engineer to support our customers during India hours (India timings: 7-8 AM to 5 PM) with an experience of 1+ years.


We're seeking a passionate and highly driven professional with prior experience of working in a software company - Prepefrable B2B.


This role is ideal for someone who is consultative by nature and passionate about customer happiness.


Responsibilities


1) Provide high-quality technical support over email and chat primarily to our customers across the Globe

2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support

3) Making sure all customer issues that need resolution by the engineering team are followed through and resolved in a timely manner.

4) Keeping our Help/FAQ sections up to date.

5) Work with our engineering team to help them understand customer problems, reproduce them and fix them.

6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirements


Requirements

1) Very Strong written and verbal presentation/communication skills (MOST ESSENTIAL)

2) You must be great at understanding and be analyzing problems

3) You must have at least 1-year experience with customer support for a business/enterprise tool

4) You must be willing to work in the provided timings IST 7-8 AM - 5 AM)

5) You should have excellent spoken and written English communication skills

6) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ.

7) An engineering/technical degree would be considered a strong advantage


Apply with


Your resume

Your current CTC and expected CTC.
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at NoBroker

1 video
26 recruiters
DP
Posted by Sravani N S
Bengaluru (Bangalore)
0 - 7 yrs
₹1L - ₹3L / yr
Customer Support
Communication Skills
Customer Service
Voice processing

Huge Requirements for Top MNC's!!

Walk in with Resume, walk out with offer letter,

One day interview process... two rounds of interview



Job Description :

 

Freshers or Experience in any sales, Inside Sales, Banking process/customer service,BPO background from Banking process, MBA freshers, BE/Btech can also apply

Salary: INR 1,00,000 – 3,00,000 P.A. Incentives

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate

Employment Type:Permanent Job, Full Time



About The company:

NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people. 



Role and Responsibility – Sales Champion

Identifies business opportunities by identifying prospects

Sells products by establishing contact and developing relationships with

prospects; recommending solutions

Outbound calling on data collected through lead generation activities /

secondary data sources

Daily follow-ups on older leads and work on new leads

Maintains quality service by establishing and enforcing organization

standards

Must be energetic, well-spoken, eager to close sales deals and generate

revenue for the organization.



Role and Responsibility – Customer Relationship Manager

Act as relationship manager for the Paid customers of NoBroker

Build sustainable relationships and trust with customer accounts through

open and interactive communication

Identify and assess customers needs

Service customer in finding the right tenant / house as per the requirement

of customer

Dial outbound and attend inbound calls of customer and leads

Use internal tools and methods to provide best possible service to the

customer

Negotiate with leads on behalf of customer

Keep customer up-to date on the progress of his account

Follow communication procedures, guidelines and policies.

 Go extra mile to provide excellent customer service.



Regards

Sravani N S.

HR-Executive

Sarjapur Road.



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DP
Posted by Vaishnavi A B
Bengaluru (Bangalore)
0 - 3 yrs
₹2L - ₹5L / yr
Communication Skills
Customer Service
Interpersonal Skills
Problem solving
Customer Service Executive role at Bright is to support the company with all the customer related interaction and defining processes and procedures to improve service levels. Looking for clients who can cater to the US market and have no problem with night shift.
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at Dreams Realty

1 recruiter
DP
Posted by Harish B
Bengaluru (Bangalore)
0 - 3 yrs
₹2L - ₹3L / yr
English Proficiency
Communication Skills
Microsoft Excel
Customer Support
Phone support
+1 more
*Female candidates only* Candidate with good communication skills in English and knowledge of Microsoft-Excel for calling customers and fixing appointments and followups from the data provided.
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Bengaluru (Bangalore)
1 - 2 yrs
₹1L - ₹2L / yr
Customer Relationship Management (CRM)
Communication Skills
Customer Retention
Customer Support
Customer Success
+1 more
Roles and Responsibilities: Call members on the platform and take feedback Inform new plans and offers to existing customers Make daily and weekly reports Consumer behavior tracking Office management and reporting Salary: Rs.10000-Rs.15000 per month
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