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Bengaluru (Bangalore)
1 - 2 yrs
₹1L - ₹1.5L / yr
MS-Office
MS-Excel
MS-Outlook
Multitasking
Communication Skills
+5 more
We are seeking a professional and customer-oriented Front Office Receptionist with 6 months to 2 years of experience to join our team in the IT industry. The receptionist will be the first point of contact for visitors, clients, and employees, ensuring a smooth and welcoming front desk experience. This role requires excellent communication, organizational skills, and the ability to manage administrative tasks efficiently.
Key Responsibilities
- Greet and welcome visitors, clients, and employees in a professional and friendly manner
- Manage the front desk area, answer phone calls, and redirect inquiries as appropriate
- Handle incoming and outgoing correspondence (emails, couriers, packages, etc.)
- Maintain visitor logs, appointment schedules, and meeting room bookings
- Assist in coordinating travel, meetings, and events as required
- Ensure the front office area is tidy, presentable, and equipped with necessary office supplies
- Support HR and administrative teams with basic clerical tasks such as filing, data entry, and documentation
- Manage access cards, ID issuance, and security protocols for visitors and employees
- Provide assistance to senior management and team members with day-to-day administrative tasks
Skills and Qualifications
- Bachelor’s degree or diploma in any discipline (preferred)
- 6 months to 2 years of experience as a receptionist, front office executive, or in a similar administrative role
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- Strong verbal and written communication skills
- Excellent interpersonal and customer service skills
- Ability to multitask, prioritize, and work under minimal supervision
- Professional appearance and positive attitude
Employment Details
- Job Type: Full-time, On-site
- Industry: IT / Software Services
- Location: Bangalore JP Nagar 5th Phase
- Working Days: [ Monday–Saturday]
- Compensation: ["8,000 to 12,000p/m"]
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Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹3L / yr
Customer Success
Communication Skills
MS-PowerPoint
MS-Outlook
MS-Excel
Responsibilities -
Communicates with customers by phone, chat or email.
Manages difficult or emotional customer situations.
Responds promptly to customer needs and solicits customer feedback to improve service.
Follows up on order shipment and delivery for 100% customer satisfaction.
Adjusts complaints concerning billing, shortages/overages, or service rendered, referring complaints of service failures to designated departments for investigation.
Effectively speaks, writes and presents clearly with persuasion.
Develops relationships with assigned departments/divisions/customers/vendors; understands and responds to customer needs; displays positive posture and attitude when dealing with others, regardless of their diverse background, level, or status.
Identifies problems and causes; analyzes and generates best alternative solutions; makes timely, sound and appropriate decisions even under conditions of risk and uncertainty.
Provide consistent performance in meeting deadlines; follows schedules and procedures. Is consistently at work and on time; ensures work responsibilities are covered when absent.
Requirements -
• Any Graduate with Excellent oral and written English communication
• Good interpersonal skills and ability to gel and work well within a team
• Freshers with good English communication skills may also apply.
• Experience - 0 - 1 years
• Working hours - 5 days per week
Hiring Process : Face to Face Interview
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