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An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!
Position: Technical Support L2
Qualifications: Any graduate/Diploma
Experience: 2+ yrs
Job Description
- Troubleshoot Microsoft Office Products (O365)
- Windows 10 desktop issues
- Windows updates and driver issues
- Basic concepts of networking
- Ping
- DNS
- Web Browser Troubleshooting
- RingCentral Phone Systems
- Excellent Communication Skills
- Excellent Customer Service
- Outlook Troubleshooting.
- Third party application installation and troubleshooting (using reference guide)
Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.
Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)
Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.
Notice period – Max 60 days
Interview Mode: Face to Face on 20th August 2022
Proficiency in Tailwind CSS for development.
Experience in troubleshooting and debugging frontend applications.
Solid understanding and hands-on experience with either Angular or React.
Strong communication skills with the ability to collaborate effectively within a team.
A keen eye for detail and a passion for creating seamless user experiences.
Role & Responsibilities
Achieve Revenue and Market Share Targets:
Develop and implement effective sales strategies to meet or exceed revenue targets.
Identify and capitalize on new business opportunities to expand market share.
Customer Engagement and Relationship Management:
Identify and develop relationships with key accounts and potential customers.
Set up product demonstrations, discuss technical solutions, and manage complex negotiations to secure contracts.
Market Analysis and Strategic Planning:
Analyze market trends and competitors to identify growth opportunities.
Provide regular sales reports and forecasts to the Director of Sales, highlighting performance and strategic insights.
Cross-functional Collaboration and Seamless Execution:
Collaborate with internal stakeholders (operations, finance, customer service) to ensure seamless execution of sales plans.
Partner with customers during the initial days of product usage to ensure faster adoption and a smooth handover to account managers, ensuring a seamless customer experience.
What You’ll Do:
We’re looking for a skilled DevOps Engineer to help us build and maintain reliable, secure, and scalable infrastructure. You will work closely with our development, product, and security teams to streamline deployments, improve performance, and ensure cloud infrastructure resilience.
Responsibilities:
● Deploy, manage, and monitor infrastructure on Google Cloud Platform (GCP)
● Build CI/CD pipelines using Jenkins and integrate them with Git workflows
● Design and manage Kubernetes clusters and helm-based deployments
● Manage infrastructure as code using Terraform
● Set up logging, monitoring, and alerting (Stackdriver, Prometheus, Grafana)
● Ensure security best practices across cloud resources, networks, and secrets
● Automate repetitive operations and improve system reliability
● Collaborate with developers to troubleshoot and resolve issues in staging/production environments
What We’re Looking For:
Required Skills:
● 1–3 years of hands-on experience in a DevOps or SRE role
● Strong knowledge of GCP services (IAM, GKE, Cloud Run, VPC, Cloud Build, etc.)
● Proficiency in Kubernetes (deployment, scaling, troubleshooting)
● Experience with Terraform for infrastructure provisioning
● CI/CD pipeline setup using Jenkins, GitHub Actions, or similar tools
● Understanding of DevSecOps principles and cloud security practices
● Good command over Linux, shell scripting, and basic networking concepts
Nice to have:
● Experience with Docker, Helm, ArgoCD
● Exposure to other cloud platforms (AWS, Azure)
● Familiarity with incident response and disaster recovery planning
● Knowledge of logging and monitoring tools like ELK, Prometheus, Grafana
Company Overview:
Our client is a global leader in AI Assisted Conversational messaging solutions, transforming the way professionals and institutions engage with customers. With cutting-edge technologies like Conversational AI and Chatbots, they have amassed 5000 customers across SMBs and Mid-market sectors, integrating seamlessly with top CRMs like Salesforce, Zoho, and Hubspot.
Position Overview:
As a rapidly growing company, we are seeking a dynamic professional to join our leadership team as a Director, Business Intelligence. In this role, you will oversee the organization's Data and information systems operations, focusing on data, tools, and analytics supporting stakeholders across Product, Sales, Marketing, Operations, and Finance.
Key Responsibilities:
- Develop and implement data architecture and management strategies.
- Establish master data management (MDM) processes for a single source of truth.
- Lead system integration aligning data systems with business goals.
- Collaborate with senior management, defining KPIs and leading data initiatives.
- Identify data trends, patterns, and insights using visualization tools.
- Evaluate, select, and manage vendors for effective service delivery.
- Implement data governance practices, including quality assurance and lifecycle management.
- Build and manage a high-performing systems and information team.
Qualifications:
- Bachelor's degree in computer science, information systems, or related field.
- 10+ years of experience in systems management, preferably in SaaS/D2C industry.
- Proficiency in data analysis methods, tools, and best practices.
- Experience with Salesforce and Power BI is essential.
- Strong problem-solving and decision-making skills.
- Knowledge of industry best practices and emerging trends.
- Demonstrated ability to lead cross-functional teams.
- Excellent communication and interpersonal skills.
Benefits:
- Competitive Salary
- Performance-Based Incentives
- Bonus Compensation
- Comprehensive Insurance Coverage
- Shift Allowance
- Emphasis on Work-Life Balance
- Hands-on knowledge on various CI-CD tools (Jenkins/TeamCity, Artifactory, UCD, Bitbucket/Github, SonarQube) including setting up of build-deployment automated pipelines.
- Very good knowledge in scripting tools and languages such as Shell, Perl or Python , YAML/Groovy, build tools such as Maven/Gradle.
- Hands-on knowledge in containerization and orchestration tools such as Docker, OpenShift and Kubernetes.
- Good knowledge in configuration management tools such as Ansible, Puppet/Chef and have worked on setting up of monitoring tools (Splunk/Geneos/New Relic/Elk).
- Expertise in job schedulers/workload automation tools such as Control-M or AutoSys is good to have.
- Hands-on knowledge on Cloud technology (preferably GCP) including various computing services and infrastructure setup using Terraform.
- Should have basic understanding on networking, certificate management, Identity and Access Management and Information security/encryption concepts.
- • Should support day-to-day tasks related to platform and environments upkeep such as upgrades, patching, migration and system/interfaces integration.
- • Should have experience in working in Agile based SDLC delivery model, multi-task and support multiple systems/apps.
- • Big-data and Hadoop ecosystem knowledge is good to have but not mandatory.
- Should have worked on standard release, change and incident management tools such as ServiceNow/Remedy or similar
Location: Nashik/Pune/Bangalore
Responsibilities:
1) Implement product features that are secure, scalable, robust and easy to implement and maintain.
2) Work independently within self-organizing Agile teams.
3) Plan and identify solutions and risks in assigned work.
4) Be responsible for implementing features, provide bug fixes, reviewing code quality to ensure
they work well at cloud scale.
5) Take pride of ownership in code and product features delivered.
Skills:
1) Strong experience in developing enterprise web applications.
2) Expertise on the Microsoft technology stack (ASP.NET MVC 3.5 / 4.0 / 4.5 / .Net Core, Web API,
SQL Server).
3) Candidate needs to be a full stack developer
4) Experience developing applications using following technologies: Microsoft Visual Studio, .NET
Framework, .NET Core, Entity Framework, C#, Angular 6, ASP.NET and WCF Web Services,
ADO.NET, SQL, MVC, REST calls, creation of REST APIs
5) .Net Core is mandatory
6) Experience with GitHub
7) Experience with Cache server integration is a good to have skill (Ncache, Memcache, etc)
8) Good knowledge of Client-side scripting – JavaScript and JQuery, Kendo
9) Knowledge of design patterns is required.
10) Ability to deliver software and artefacts independently.
11) Good understanding of project architecture and software development processes
- Java 8, Spring Boot, Java Microservices
- REST API’s
- Angular 11, HTML5, CSS3, Bootstrap
- SQL DB
- Azure/AWS
- Kafka
• At least 4 years of hands-on experience with cloud infrastructure on GCP
• Hands-on-Experience on Kubernetes is a mandate
• Exposure to configuration management and orchestration tools at scale (e.g. Terraform, Ansible, Packer)
• Knowledge and hand-on-experience in DevOps tools (e.g. Jenkins, Groovy, and Gradle)
• Knowledge and hand-on-experience on the various platforms (e.g. Gitlab, CircleCl and Spinnakar)
• Familiarity with monitoring and alerting tools (e.g. CloudWatch, ELK stack, Prometheus)
• Proven ability to work independently or as an integral member of a team
Preferable Skills:
• Familiarity with standard IT security practices such as encryption,
credentials and key management.
• Proven experience on various coding languages (Java, Python-) to
• support DevOps operation and cloud transformation
• Familiarity and knowledge of the web standards (e.g. REST APIs, web security mechanisms)
• Hands on experience with GCP
• Experience in performance tuning, services outage management and troubleshooting.
Attributes:
• Good verbal and written communication skills
• Exceptional leadership, time management, and organizational skill Ability to operate independently and make decisions with little direct supervision
FlytBase is committed to delivering drone automation solutions for warehouse inventory management. Sales at FlytBase involves segmenting the target market, in-depth understanding of customer pain points, creating a portfolio of techno-commercial collateral, helping stakeholders build a business case for drone adoption, generating high-quality leads, and driving closure of commercial contracts. We believe that sustained intensity, go-to-market creativity and customer empathy are crucial for world-class sales performance in emerging technologies, besides a keen eye for detail, a genuine interest in drones, and written communication skills.
What Will Be My Role & Responsibilities?
Primary responsibilities include:
• Generate B2B sales leads and nurture them, while tracking conversion rates, timelines, cost of leads, etc.
• Be an expert user of tools such as LinkedIn Sales Navigator, Lusha, Hunter, Owler, Zoominfo, Mailchimp, GetProspect, ZeroBounce, Funnelbake, Pipedrive, Hubspot, Intercom, Drift, etc. for company analysis and lead generation
• Use Internet research to develop company & contact lists, curate email databases, CXO lists, etc.
• Measure, track & improve RoI on investments in lead generation initiatives
• Be passionate about using the latest & best marketing automation & lead generation tools
You can also aspire to:
• Develop and execute strategies to expand inbound lead / demand generation
• Develop and execute strategies for outbound, targeted, account-based marketing
• Grow into a leadership position in the company.
Should I Apply?
Only those candidates need apply who:
• are willing to be held accountable for lead generation targets,
• have an undergraduate degree in engineering and can demonstrate 2+ years of full-time experience in lead generation for IP-rich software products,
• can be effective in an extremely fast-paced environment,
• are keen to work evenings and weekends to coordinate across time zones and meet deadlines,
• are able to start the role by July 2020, if selected, and
• love to generate sales leads!
What Will I Earn?
This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit and alignment to FlytBase’s long-term business strategy.
Indicative Compensation Range: 6 – 10 LPA
What Else?
Flexible work hours, informal dress code, talented colleagues, strong meritocracy, zero bureaucracy, professional autonomy, and a company-wide sense of purpose.
What Is FlytBase?
FlytBase (https://flytbase.com/" target="_blank">flytbase.com) develops intelligent software that leverages reliable, off-the-shelf drone hardware to automate and scale drone deployments for commercial use-cases. The FlytBase platform is hardware-agnostic, has intelligent plugins for autonomy, manages drone fleets via 4G/5G, and uses APIs to integrate into enterprise workflows. FlytBase is a Silicon Valley (California, USA) company and has offices in Pune, India. Widely recognized as a pioneer in the commercial drone ecosystem, FlytBase continues to win awards globally, the most recent one being the ‘NTT Data Open Innovation Global Champion 2019’ award.





