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Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

Company Description

Nirmitee.io is a pioneering tech company based in Pune, revolutionizing the Healthtech and Fintech industries with smarter and faster solutions. Specializing in product engineering and software development, we empower businesses to scale their vision through cutting-edge technology and innovative solutions. Our focus on resilience, innovation, and digital transformation ensures impactful and lasting results for our partners.

Role Description

This is a full-time on-site role for a Business Development Executive at Nirmitee.io in Pune. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management on a day-to-day basis.

Required:

• Experience: 2-4 years
• IT sales experience for IT products and services
• Handling overseas clients is required.
• Experience in using Upwork and LinkedIn is a must.

Responsibilities:

• Market Research: Conduct market research to identify potential clients and industries for business development opportunities.
• Lead Generation: Generate leads through various channels such as cold calling, email campaigns, Upwork, Linkedin, and networking events.
• Client Engagement: Build and maintain relationships with prospective clients through effective communication and follow-up to understand their needs and requirements.
• Proposal Preparation: Assist in preparing proposals, presentations, and pitches for potential clients, highlighting the company's products or services.
• Sales Support: Provide support to the sales team in identifying opportunities, preparing sales collateral, and coordinating meetings with clients.
• Pipeline Management: Manage and maintain a pipeline of leads and opportunities, tracking progress and updating CRM systems accordingly.
• Continuous Learning: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities and improve sales strategies.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently and as part of a team.
• Proactive attitude with a drive to achieve targets and goals.

ROLES AND RESPONSIBILITIES:

Video-led Content Strategy:

• Implement the video-led content strategy to meet business objectives like increase in views, leads, product awareness and CTR
• Execute the video content framework that talks to a varied TG, mixes formats and languages (English and vernacular)

Production:

• Ability to write/edit clear and concise copy and briefs unique to the platform, and influence/direct designers and agencies for creative output
• Creating the monthly production pipeline, review and edit every piece of video content that is produced
• Explore AI-based and production automation tools to help create communication stimuli at scale
• Manage our agency and partner ecosystem to support high-scale video production
• Manage the monthly production flow and maintain data sheets to enable ease of tracking
• Increase CTR, Views and other critical metrics for all video production

Project Management:

• Oversee the creation of various video formats, including explainer videos, product demos, customer testimonials, etc.
• Plan and manage video production schedules, ensuring timely delivery of projects within budget
• Upload and manage video content across multiple digital platforms, including the digital platforms and other relevant platforms
• Ensure all video content is optimized for each platform, following best practices for SEO and audience engagement
• Coordinate with the content team to integrate video content on the platforms
• Maintain an archive of video assets and ensure proper documentation and tagging

Capabilities:

• Drive the development of capabilities around production, automation, upload, thereby leading to a reduction in TAT and effort
• Work with technology teams to explore Gen AI tools to deliver output at scale and speed
• Identifying opportunities for new formats and keeping up with trends in the video content space

Customer obsession and governance:

• Relentless focus on making customer interactions non-intrusive; using video content to create a frictionless experience
• Zero tolerance for content and communication errors
• Develop a comprehensive video guidelines framework that is easy to use by businesses yet creates a distinct identity for the brand
• Have a strong eye for grammar and ensure that every content unit adheres to the brand tone of voice
• Create checks and balances in the system so that all customer-facing content is first time right, every time

Performance tracking:

• Tracking and analyzing production, go-live status and engagement metrics using tools like Google Analytics, etc.
• Gauge efficacy of video content produced, and drive changes wherever needed
• Provide regular reports on video performance, identifying trends, insights, and areas for improvement

IDEAL CANDIDATE:

Qualifications:

• Bachelor's degree in Communications, Digital Marketing, Advertising or a related field
• Proven experience as a creative/content writer or in a similar role, preferably with exposure to AI-driven content creation.

Work Experience:

• 3-5 years of relevant experience in the space of content marketing/advertising, experience in Digital Marketing with a focus on video content, will be an advantage

Skills:

• Excellent command over the English language
• Hands-on experience of copywriting, editing, and creating communication
• Ability to handle complex briefs and ideate out of the box
• Creative thinking and problem-solving skills, with a passion for storytelling and visual communication
• Deep customer focus by understanding customer behaviour and analyzing data & real-world experiences
• Detailed orientation & very structured thinking, think of customers' entire journey and experience
• Strong communication and collaboration skills to effectively work with diverse teams
• Passion for emerging technologies and the ability to adapt to a fast-paced and evolving environment
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
• Proficiency in AI tools and video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with graphic design
• software (e.g., Adobe After Effects, Photoshop)

PERKS, BENEFITS, WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Salesforce Developer - LWC & Sales cloud & service cloud

having 5 yrs exp in Salesforce development

Education- BE BTech MTech MCA

Location: Pune , Bangalore

Full-Stack Developer

Exp: 5+ years required

Night shift: 8 PM-5 AM/9PM-6 AM

Only Immediate Joinee Can Apply

We are seeking a mid-to-senior level Full-Stack Developer with a foundational understanding of software development, cloud services, and database management. In this role, you will contribute to both the front-end and back-end of our application. focusing on creating a seamless user experience, supported by robust and scalable cloud infrastructure.

Key Responsibilities

● Develop and maintain user-facing features using React.js and TypeScript.

● Write clean, efficient, and well-documented JavaScript/TypeScript code.

● Assist in managing and provisioning cloud infrastructure on AWS using Infrastructure as Code (IaC) principles.

● Contribute to the design, implementation, and maintenance of our databases.

● Collaborate with senior developers and product managers to deliver high-quality software.

● Troubleshoot and debug issues across the full stack.

● Participate in code reviews to maintain code quality and share knowledge.

Qualifications

● Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.

● 5+ years of professional experience in web development.

● Proficiency in JavaScript and/or TypeScript.

● Proficiency in Golang and Python.

● Hands-on experience with the React.js library for building user interfaces.

● Familiarity with Infrastructure as Code (IaC) tools and concepts (e.g.(AWS CDK, Terraform, or CloudFormation).

● Basic understanding of AWS and its core services (e.g., S3, EC2, Lambda, DynamoDB).

● Experience with database management, including relational (e.g., PostgreSQL) or NoSQL (e.g., DynamoDB, MongoDB) databases.

● Strong problem-solving skills and a willingness to learn.

● Familiarity with modern front-end build pipelines and tools like Vite and Tailwind CSS.

● Knowledge of CI/CD pipelines and automated testing.

Level of skills and experience:

5 years of hands-on experience in using Python, Spark,Sql.

Experienced in AWS Cloud usage and management.

Experience with Databricks (Lakehouse, ML, Unity Catalog, MLflow).

Experience using various ML models and frameworks such as XGBoost, Lightgbm, Torch.

Experience with orchestrators such as Airflow and Kubeflow.

Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).

Fundamental understanding of Parquet, Delta Lake and other data file formats.

Proficiency on an IaC tool such as Terraform, CDK or CloudFormation.

Strong written and verbal English communication skill and proficient in communication with non-technical stakeholderst

Responsibilities:

• Design and produce high-quality graphics for digital and print materials, including websites, social media, advertisements, brochures, and presentations.
• Collaborate with the marketing and product teams to develop creative concepts and design solutions that align with our brand identity.
• Create and maintain brand guidelines to ensure consistency across all visual communications.
• Develop visually appealing layouts and graphics for email campaigns, landing pages, and other online marketing materials.
• Stay updated with the latest design trends, tools, and technologies to continuously improve design quality.

Sr. Data Engineer (Data Warehouse-Snowflake)

Experience: 5+yrs

Location: Pune (Hybrid)

As a Senior Data engineer with Snowflake expertise you are a subject matter expert who is curious and an innovative thinker to mentor young professionals. You are a key person to convert Vision and Data Strategy for Data solutions and deliver them. With your knowledge you will help create data-driven thinking within the organization, not just within Data teams, but also in the wider stakeholder community.

Skills Preferred

• Advanced written, verbal, and analytic skills, and demonstrated ability to influence and facilitate sustained change. Ability to convey information clearly and concisely to all levels of staff and management about programs, services, best practices, strategies, and organizational mission and values.
• Proven ability to focus on priorities, strategies, and vision.
• Very Good understanding in Data Foundation initiatives, like Data Modelling, Data Quality Management, Data Governance, Data Maturity Assessments and Data Strategy in support of the key business stakeholders.
• Actively deliver the roll-out and embedding of Data Foundation initiatives in support of the key business programs advising on the technology and using leading market standard tools.
• Coordinate the change management process, incident management and problem management process.
• Ensure traceability of requirements from Data through testing and scope changes, to training and transition.
• Drive implementation efficiency and effectiveness across the pilots and future projects to minimize cost, increase speed of implementation and maximize value delivery

Knowledge Preferred

• Extensive knowledge and hands on experience with Snowflake and its different components like User/Group, Data Store/ Warehouse management, External Stage/table, working with semi structured data, Snowpipe etc.
• Implement and manage CI/CD for migrating and deploying codes to higher environments with Snowflake codes.
• Proven experience with Snowflake Access control and authentication, data security, data sharing, working with VS Code extension for snowflake, replication, and failover, optimizing SQL, analytical ability to troubleshoot and debug on development and production issues quickly is key for success in this role.
• Proven technology champion in working with relational, Data warehouses databases, query authoring (SQL) as well as working familiarity with a variety of databases. 
• Highly Experienced in building and optimizing complex queries. Good with manipulating, processing, and extracting value from large, disconnected datasets.
• Your experience in handling big data sets and big data technologies will be an asset.
• Proven champion with in-depth knowledge of any one of the scripting languages: Python, SQL, Pyspark.

Primary responsibilities

• You will be an asset in our team bringing deep technical skills and capabilities to become a key part of projects defining the data journey in our company, keen to engage, network and innovate in collaboration with company wide teams.
• Collaborate with the data and analytics team to develop and maintain a data model and data governance infrastructure using a range of different storage technologies that enables optimal data storage and sharing using advanced methods.
• Support the development of processes and standards for data mining, data modeling and data protection.
• Design and implement continuous process improvements for automating manual processes and optimizing data delivery.
• Assess and report on the unique data needs of key stakeholders and troubleshoot any data-related technical issues through to resolution.
• Work to improve data models that support business intelligence tools, improve data accessibility and foster data-driven decision making.
• Ensure traceability of requirements from Data through testing and scope changes, to training and transition.
• Manage and lead technical design and development activities for implementation of large-scale data solutions in Snowflake to support multiple use cases (transformation, reporting and analytics, data monetization, etc.).
• Translate advanced business data, integration and analytics problems into technical approaches that yield actionable recommendations, across multiple, diverse domains; communicate results and educate others through design and build of insightful presentations.
• Exhibit strong knowledge of the Snowflake ecosystem and can clearly articulate the value proposition of cloud modernization/transformation to a wide range of stakeholders.

Relevant work experience

Bachelors in a Science, Technology, Engineering, Mathematics or Computer Science discipline or equivalent with 7+ Years of experience in enterprise-wide data warehousing, governance, policies, procedures, and implementation.

Aptitude for working with data, interpreting results, business intelligence and analytic best practices.

Business understanding

Good knowledge and understanding of Consumer and industrial products sector and IoT. 

Good functional understanding of solutions supporting business processes.

Skill Must have

• Snowflake 5+ years
• Overall different Data warehousing techs 5+ years
• SQL 5+ years
• Data warehouse designing experience 3+ years
• Experience with cloud and on-prem hybrid models in data architecture
• Knowledge of Data Governance and strong understanding of data lineage and data quality
• Programming & Scripting: Python, Pyspark
• Database technologies such as Traditional RDBMS (MS SQL Server, Oracle, MySQL, PostgreSQL)

Nice to have

• Demonstrated experience in modern enterprise data integration platforms such as Informatica
• AWS cloud services: S3, Lambda, Glue and Kinesis and API Gateway, EC2, EMR, RDS, Redshift and Kinesis
• Good understanding of Data Architecture approaches
• Experience in designing and building streaming data ingestion, analysis and processing pipelines using Kafka, Kafka Streams, Spark Streaming, Stream sets and similar cloud native technologies.
• Experience with implementation of operations concerns for a data platform such as monitoring, security, and scalability
• Experience working in DevOps, Agile, Scrum, Continuous Delivery and/or Rapid Application Development environments
• Building mock and proof-of-concepts across different capabilities/tool sets exposure
• Experience working with structured, semi-structured, and unstructured data, extracting information, and identifying linkages across disparate data sets

Roles and Responsibilities

Looking for young and aggressive candidates who would like to build their career in the field of software sales.

As an Inside Sales, the following are the main responsibilities:

• Creating, maintaining a list/database of prospective clients (Data mining)
• Generate leads and identifying the potential requirements at educational organizations
• Coordinate with the Technical & Operations Team to onboard new clients,
• Manage all existing and new accounts in a designated sales territory, ensuring clients needs are met
• Develops and executes sales presentations to potential clients
• Maintaining and updating CRM with last known status of leads, appointments
• Accurate reporting on leads, forecasting, and KPI
• Meet weekly & monthly targets

Required Skills & Experience:

• Action and results-oriented attitude.
• Capable of developing a strong business case for the potential clients
• Experience using MS Word, Outlook, PowerPoint & Excel.
• Good Communication skills (written & verbal) and a positive attitude

Perks and Benefits

Performance benefits & Incentives