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Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

Onepoint does more than solving complex digital challenges. It is a place for you to explore your potential, elevate yourself, and transform your career. An opportunity to belong to a diverse international team knit together by a culture built on respect and integrity. A team with

deep technical and business expertise, emboldened by a supportive, nurturing environment. An environment that celebrates the diversity of thinking, knowledge sharing, innovative mindsets,

personal growth, and career progression. Add in the company‘s forward-thinking management and a commitment to offering a healthy life-work balance, and you start to get an insight into the magic sauce that makes Onepoint a uniquely special place to work.

As an ETL Developer/Data Engineer, you will focus on developing new features, implementing unit tests and help develop forward-thinking development strategies. You are passionate about developing software and scripting to maintain complex data-related systems, with vision and

talent to contribute to emerging areas such as cloud technologies. Working together with highly skilled technical experts, you will be a driving force in building world-class solutions for our clients across the globe.

To learn more about the position.. please see detailed Job description and let us know if you meet the requirements

http://www.onepointltd.com/wp-content/uploads/2025/07/PUNE_JD2025-07_IN.002-ETL-Developer.pdf

In your role as Software Engineer/Lead, you will directly work with other developers, Product Owners, and Scrum Masters to evaluate and develop innovative solutions. The purpose of the role is to design, develop, test, and operate a complex set of applications or platforms in the IoT Cloud area.

The role involves the utilization of advanced tools and analytical methods for gathering facts to develop solution scenarios. The job holder needs to be able to execute quality code, review code, and collaborate with other developers.

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, and more productive team.

• A bachelor’s degree, or master’s degree in information technology, computer science, or other relevant education
• At least 5 years of experience as Software Engineer, in an enterprise context
• Experience in design, development and deployment of large-scale cloud-based applications and services
• Good knowledge in cloud (AWS) serverless application development, event driven architecture and SQL / No-SQL databases
• Experience with IoT products, backend services and design principles
• Good knowledge at least of one backend technology like node.js (JavaScript, TypeScript) or JVM (Java, Scala, Kotlin)
• Passionate about code quality, security and testing
• Microservice development experience with Java (Spring) is a plus
• Good command of English in both Oral & Written

Job Description: ServiceNow GRC/ IRM

Requirement:

• Design and Implementation: Develop, configure, and implement modules within the ServiceNow IRM application to support risk management processes, including Risk Management, Policy Management, Compliance Management, and Audit Management.
• Customization and Integration: Customize ServiceNow solutions to meet business requirements, including the creation of forms, workflows, and reports. Integrate ServiceNow with other applications and platforms to enhance risk visibility and reporting.
• Scripting and Development: Utilize JavaScript, ServiceNow APIs, and other programming tools to develop functionalities, including business rules, client scripts, and orchestrations.
• Process Improvement: Analyse current risk management processes and recommend solutions for improvement to enhance efficiency and effectiveness.
• User Support and Training: Provide ongoing support to users of the IRM module, troubleshoot issues, and conduct training sessions to promote best practices.
• Documentation: Create and maintain comprehensive documentation for designs, configurations, and customizations to ensure knowledge sharing and compliance.
• Testing and Quality Assurance: Conduct testing of solutions prior to implementation, ensuring reliability and performance, and assist in validating changes with user acceptance testing.

Required Qualifications

Strong knowledge of risk management frameworks and compliance standards (e.g., NIST,

ISO 27001).

Certifications – CIS IRM/GRC Certified

Minimum 3 to 5 years of experience working on ServiceNow GRC or IRM Module as a

developer

Good Now Platform knowledge

Ability to understand the pain points related to Risk, Policy and Audit Management along

with Third Party Risk Management to provide solutions in ServiceNow

Mainline Certifications optional : CIS – Risk & Compliance and

CIS - Third Party Risk Management

About the Organisation:

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.

About the role:

The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.

Your role to supplement the Organisational goals:

Develop a technology and data roadmap in line with the operational strategy and growth plan of the

organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)

framework and Programme Operations Team. (Timeline: Sep 2023)

Ensure that all key programs can be mapped onto common parameters and measures.

Create an overall technology and data architecture that outlines and connects key technology components.

Identify the processes/systems that need to be digitised/ created for enabling scale,including appropriate solutions.

Develop tools and processes for data collection, analysis and management within LCF

Monitor changes or advancements in technology to discover ways the company can gain competitive advantage (ongoing basis).

ERP System

Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)

Develop and implement the next version of the organization’s ERP system including reports/

dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)

Support with, and track, adoption across the organization

Partnerships

Identify and engage with technology partner(s) to design and implement the solutions for

effective program and data management. (varying timelines as per solution)

Establish partnerships with IT providers

Infrastructure

Oversee the technological infrastructure (networks and computer systems) in the organization

to ensure optimal performance

Establish a process for and approve, purchases of technological equipment and software

Security

Analyze the costs, value and risks of various aspects of IT implementation to advise

management and suggest actions

Data Management and Analytics

Design automated reporting formats for reporting to key stakeholders such as Government,

donors and board of directors.)

Analyse, synthesize, and produce key insights from the data that can inform the approach and

design improvisations in the program

Data and knowledge management

Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.

Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.

Who we are looking for:

● Education : Masters in Information Technology

● Experience: Minimum 15+ years of experience

● IT skills – familiarity with modern databases and IT systems.

● Analytical skills

● Problem-solving skills

● Partnership management

● Communication skills – must have an excellent verbal and written communication skills.

● High social intelligence : able to engage teams, create relationships of trust with stakeholders.

● Able to reflect, empathetic and a good listener.

● Experience in Need Identification, Project Management, Stakeholder Management

● Ability to manage multiple projects and stay on deadline.

● Proficiency in Microsoft Office programs, including Word, Excel and PowerPoint

Responsibilities:

• Participate and lead Business Requirements gathering, documentation of BRD and overall Solution design.
• Implementation of designed system in NetSuite and support to project team.
• Ensure the best practices implementation based on Industry standard.
• Need to be involved on Reviews, check feasibility of solution and functional fitment as per NetSuite and align customer expectations and NetSuite capabilities to ensure smooth project delivery.
• Prepare test cases of modules implemented, validate the deliverables before Client testing and UAT.
• Follow up with Client and Support for issue resolution.
• Documenting the resolution of issues and sharing with the internal team on ongoing basis.
• Interact with the key end users and business owners to map applications to standard business processes and conduct gap analysis
• Suggest process improvements based on the application capability and industry best practices
• Support all formal documentation of implementation and provide relevant functional inputs to technical team
• Contribute to the training and development of key NetSuite team.
• Support in Pre Sales, demos and estimates as an when required.
• Ensure weekly Client reporting and support to Project Management team.

Qualifications/Skills:

• Bachelor’s degree preferably in Engineering, MCA, MSC, or Accounting.
• Minimum 5 years’ experience in NetSuite with 8 to 10 years of end-to-end in NetSuite Implementation.
• Good knowledge of all NetSuite Modules with strong understanding of functional processes
• NetSuite Foundation / ERP Consultant certification preferred.
• Demonstrated experience in translating customer business requirements into workable business solutions, preferably on SaaS.

Profile:

We are a Funded Startup developing a Gamified EdTech Mobile App. We are looking for an experienced Backend Developer (at least 4 years) who has hands-on experience of NodeJS (at least 2 years) and PostgreSQL (at least 2 years). You will be responsible for Defining, Developing and Maintaining all Server-Side Logic, Components, and Database.

Responsibilities: 

• Developing and Maintaining all Server-Side Logic and Components
• Defining and Maintaining all Schemas and Database
• Writing Cron Jobs in NodeJS
• Writing Database Triggers in PostgreSQL
• Testing, Repairing Defects and providing Technical Support.
• Documenting Node.js Processes, Database Schemas, and Preparing Reports
• Collaborating with Frontend Developers and Integrating with Frontend Components

Requirements: 

• Bachelor’s Degree in Computer, Information Technology, or similar
• Hands-on experience as a Backend Developer (at least 4 years)
• Hands-on experience of NodeJS (at least 2 years)
• Hands-on experience of PostgreSQL (at least 2 years)
• Hands-on experience of ExpressJS and Docker
• In-depth knowledge of Database Architecture
• Working knowledge of Multithreading in NodeJS
• Working knowledge of Python and ReactJS
• Basic knowledge of HTML5 and CSS3

• Be involved in full-fledged product development.
• Build New Features, Push them to production fast.
• Debug production issues across services and levels of the stack
• Build services or APIs which will for easy application integrations at Sokrati to develop applications faster.
• Build scalable/fault-tolerant backend systems that process and analyze billions of data points every day.
• You will use every aspect of computer science you have learned or heard of. We believe in experimenting to facilitate more efficient systems.
• You will become an owner in no time. The company aspires in creating effective owners.
• You will participate in every aspect of Software Life Cycle. From inception, to design, to coding, to testing, to deployment and maintenance.

Job Brief:

We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.

Job Location:

Pune.

Job Description:

• Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
• Experience interacting with customer.
• Excellent communication.
• Hands-on in creating and managing Jenkins job, Groovy scripting.
• Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
• Experience in Maven.
• Experience in scripting languages like Bash, Powershell, Python.
• Experience in automation tools like Terraform, Ansible, Chef, Puppet.
• Excellent troubleshooting skills.
• Experience in Docker and Kuberneties with creating docker files.
• Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.

We’re looking for a Quality Analyst with 3 to 5 years of experience.

You will help us in extending and maintaining our platform, join a cross functional team with different nationalities, backgrounds and experience levels. The agile team is co-located including the Product Managers. You will collaborate with all team members in order to deliver the best solutions that enhance our platform. This job is based in Magarpatta City, Pune where you will as part of Springer Nature’s digital product development team. You’ll be part of our big community of developers located in Germany, UK and India, to name a few.

About Springer Nature India Pvt. Ltd:

 Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Visit: http://group.springernature.com">group.springernature.com and follow @SpringerNature

If you are still wondering, why should you work with us. Here are 5 reasons why?

1. Springer Nature is one of the world's largest publishing company. Nobel laureates publish their research at Springer.
2. We are truly a digital organization and Springer Nature Pune is at the helm of this digitization.
3. We not only believe but preach providing good work life balance to our employees.
4. We are investing in building our products using machine learning and NLP.
5. We work in latest technologies like AWS and Scala.

About the Team:

The Enterprise Content Management (ECM) team at Springer Nature, Pune is responsible for delivering solutions related to Journals and Books Publishing and Production Systems for Scientific, Technical and Medical Publishers (STM Publishers) & Education Publishers around the world. Our teams incorporate latest technologies built upon OpenText Documentum/ xCP Test Automation Framework to streamline, automate production workflows, and maintain metadata for Springer Nature; this helps us to continuously improve business response time and revenue stream. Every project is implemented in a distributed agile environment while continuously collaborating with customers stationed at various locations around the world.

Job Title: Quality Analyst

Work Location: Tower 9, Magarpatta City, Hadapsar, Pune, Maharashtra, India. (Work from home until COVID-19 pandemic is over)

Years of Experience: 3 to 5 years

Type of Employment: Permanent

Notice Period Preference:Candidates joining in 15 days of being offered

Technical/ Functional Competencies:

• Strong manual testing skills
• Troubleshooting in automation testing
• Identify and set up best practices
• Software testing fundamentals
• HTML
• Selenium
• Core JAVA
• Oracle/MySQL queries
• Agile methodology

Key Responsibilities:

• Plan and coordinate for testing deliverable activities
• Attend daily project ceremonies and discuss the day’s plan and raise impediments, if any
• Look at JIRA board for Stories to be picked up
• Collaborate with testing team to analyze regression test report and take corrective 
   measures
• Identify gaps in process and implement best practices for the same
• Provide project health updates to various stakeholders

           3.Current CTC Per Annum:

1. Identifying and establishing contact with potential customers proactively and following up sales leads to generate sale.
2. Responding to sales and service enquiries from new and existing customers.
3. Negotiating the as per agreement terms and closing sales. Meet the Prospects and convert into business
4. Achieving sales targets on weekly and monthly basis

1. Ready to take initiative
2. Highly innovative, proactive and should operate efficiently under minimal supervision Well-presented, polite and tactful
3. Can handle customer feedback and have patience while pitching for sale conversion

1. Any graduate / Post graduate with MBA in Marketing as specialization
2. Graduation Must.
3. Candidates with 0 - 1 years of experience in Direct Sales, Ad sales, Online Sales or related work experience would be an added advantage.