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Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

Job Requirements:

Intermediate Linux Knowledge

• Experience with shell scripting
• Familiarity with Linux commands such as grep, awk, sed
• Required

Advanced Python Scripting Knowledge

• Strong expertise in Python
• Required

Ruby

• Nice to have

Basic Knowledge of Network Protocols

• Understanding of TCP/UDP, Multicast/Unicast
• Required

Packet Captures

• Experience with tools like Wireshark, tcpdump, tshark
• Nice to have

High-Performance Messaging Libraries

• Familiarity with tools like Tibco, 29West, LBM, Aeron
• Nice to have

Company Overview 

McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence.

Redrob by McKinley Rice: Redefining Prospecting in the Modern Sales Era

Backed by a $40 million Series A funding from leading Korean & US VCs, Redrob is building the next frontier in global outbound sales. We’re not just another database—we’re a platform designed to eliminate the chaos of traditional prospecting. In a world where sales leaders chase meetings and deals through outdated CRMs, fragmented tools, and costly lead-gen platforms, Redrob provides a unified solution that brings everything under one roof.

Inspired by the breakthroughs of Salesforce, LinkedIn, and HubSpot, we’re creating a future where anyone, not just enterprise giants, can access real-time, high-quality data on 700 M+ decision-makers, all in just a few clicks.

At Redrob, we believe the way businesses find and engage prospects is broken. Sales teams deserve better than recycled data, clunky workflows, and opaque credit-based systems. That’s why we’ve built a seamless engine for:

• Precision prospecting
• Intent-based targeting
• Data enrichment from 16+ premium sources
• AI-driven workflows to book more meetings, faster

We’re not just streamlining outbound—we’re making it smarter, scalable, and accessible. Whether you’re an ambitious startup or a scaled SaaS company, Redrob is your growth copilot for unlocking warm conversations with the right people, globally.

EXPERIENCE

Duties you'll be entrusted with:

• Develop and execute scalable APIs and applications using the Node.js or Nest.js framework
• Writing efficient, reusable, testable, and scalable code.
• Understanding, analyzing, and implementing – Business needs, feature modification requests, and conversion into software components
• Integration of user-oriented elements into different applications, data storage solutions
• Developing – Backend components to enhance performance and receptiveness, server-side logic, and platform, statistical learning models, highly responsive web applications
• Designing and implementing – High availability and low latency applications, data protection and security features
• Performance tuning and automation of applications and enhancing the functionalities of current software systems.
• Keeping abreast with the latest technology and trends.

Expectations from you:

Basic Requirements

• Minimum qualification: Bachelor’s degree or more in Computer Science, Software Engineering, Artificial Intelligence, or a related field.
• Experience with Cloud platforms (AWS, Azure, GCP).
• Strong understanding of monitoring, logging, and observability practices.
• Experience with event-driven architectures (e.g., Kafka, RabbitMQ).
• Expertise in designing, implementing, and optimizing Elasticsearch.
• Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
• Expertise in Event driven architecture.
• Experience in Integrating Generative AI APIs.
• Working experience in high user concurrency.
• Experience in scaled databases for handling millions of records - indexing, retrieval, etc.,

Technical Skills

• Demonstrable experience in web application development with expertise in Node.js or Nest.js.
• Knowledge of database technologies and agile development methodologies.
• Experience working with databases, such as MySQL or MongoDB.
• Familiarity with web development frameworks, such as Express.js.
• Understanding of microservices architecture and DevOps principles.
• Well-versed with AWS and serverless architecture.

Soft Skills

• A quick and critical thinker with the ability to come up with a number of ideas about a topic and bring fresh and innovative ideas to the table to enhance the visual impact of our content.
• Potential to apply innovative and exciting ideas, concepts, and technologies.
• Stay up-to-date with the latest design trends, animation techniques, and software advancements.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

THRIVE

Some of the extensive benefits of being part of our team:

• We offer skill enhancement and educational reimbursement opportunities to help you further develop your expertise.
• The Member Reward Program provides an opportunity for you to earn up to INR 85,000 as an annual Performance Bonus.
• The McKinley Cares Program has a wide range of benefits:
• The wellness program covers sessions for mental wellness, and fitness and offers health insurance.
• In-house benefits have a referral bonus window and sponsored social functions.
• An Expanded Leave Basket including paid Maternity and Paternity Leaves and rejuvenation Leaves apart from the regular 20 leaves per annum. 
• Our Family Support benefits not only include maternity and paternity leaves but also extend to provide childcare benefits.
• In addition to the retention bonus, our McKinley Retention Benefits program also includes a Leave Travel Allowance program.
• We also offer an exclusive McKinley Loan Program designed to assist our employees during challenging times and alleviate financial burdens.

Job Title : Automation Quality Engineer (Gen AI)

Experience : 3 to 5+ Years

Location : Bangalore / Chennai / Pune

Role Overview :

We’re hiring a Quality Engineer to lead QA efforts for AI models, applications, and infrastructure.

You'll collaborate with cross-functional teams to design test strategies, implement automation, ensure model accuracy, and maintain high product quality.

Key Responsibilities :

• Develop and maintain test strategies for AI models, APIs, and user interfaces.
• Build automation frameworks and integrate into CI/CD pipelines.
• Validate model accuracy, robustness, and monitor model drift.
• Perform regression, performance, load, and security testing.
• Log and track issues; collaborate with developers to resolve them.
• Ensure compliance with data privacy and ethical AI standards.
• Document QA processes and testing outcomes.

Mandatory Skills :

• Test Automation : Selenium, Playwright, or Deep Eval
• Programming/Scripting : Python, JavaScript
• API Testing : Postman, REST Assured
• Cloud & DevOps : Azure, Azure Kubernetes, CI/CD pipelines
• Performance Testing : JMeter
• Bug Tracking : Azure DevOps
• Methodologies : Agile delivery experience
• Soft Skills : Strong communication and problem-solving abilities

• Location /Chennai 
• Experience: 4+ to 7 years 

We are looking for a Mobile Application Developer who is an expert in building apps for Apple devices with SwiftUI and Swift. As a Mobile App Developer, your duties and responsibilities will include working together with our design team for product mocks and creating next-level, latest mobile apps for our company. You will be required to work with our team of mobile developers to build intuitive mobile apps.If you consider yourself suitable for this Mobile Developer job, then we would like you to join us. 

Responsibilities: 

• Analyze the requirements and propose the best possible solutions. 
• Develop APIs for mobile functionality support and better user performance. 
• Consume remote data via REST and JSON. 
• Collaborate with the team to constantly innovate the design and functionality of apps 
• Troubleshoot and debug apps and handle it over to testers for better performance. 
• Work closely with the product development team . 
• Write unit and UI tests to identify malfunctions. 
• Follow standard coding practices [Clean architecture] while writing code. 

Requirements: 

• Proficient in SwiftUI, Combine, CoreData for persistence. 
• Should have working experience on Native SwiftUI dependency injection. 
• Usage of iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text. 
• Deep familiarity with Objective-C, Swift, and Cocoa Touch. 
• Ability to contribute to design, test, release and application support 
• Excellent development skills. 
• Exceptional problem-solving attitude. 

Experience: 

• iOS Development , SwiftUI and MVVM .
• Publising in Appstore.
• Beta Release
• Google map
• Different payment gateway integration
• Must have worked in any banking project previously
• Firebase and Socket for Notifications
• well experienced with pods
• Alomofire

Salesforce Architect

Location: Pune | Salesforce Years of Experience: 8 Years+

About the role:

As a Salesforce Pre-Sales Solution Architect, you will own the integrity and strength of the

solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an

effective mentor for other Salesforce professionals working alongside you. You will need a

deep understanding of the Salesforce platform but just as importantly, top-notch people

skills to get your ideas and solutions across to stakeholders and gain integrity to get your

visions built into successful solutions.

Responsibilities

This is a varied Salesforce Solution Architect role, with the following responsibilities:

 Conduct research into clients’ use of Salesforce, producing a report of findings with

recommended steps and a roadmap for Salesforce solutions,

 Provides technical support in sales calls, solution presentations, and assists the client

partners in managing the deal cycle

 Translates customer business objectives and requirements into solutions and level-

of-effort estimates to implement those solutions

 Provides input for RFI and RFP responses, including the effort estimate, project team,

timeline, implementation methodology and solution components

 Delivers excellent Salesforce sales presentations to the customer in support of the

sales process

 Acts as trusted advisor to customers by anticipating customer needs and identifying

appropriate solution alternatives

 Responds to customer questions and objections on technical issues

 Validates technical recommendations against customer requirements and assists

with preparing statements of work

 A strategic approach to solution design, with a proven ability to develop and execute

tactical plans to support the strategy

 Collaborate with colleagues and customers to create prototypes and proofs of

concept as a means of eliciting and defining requirements,

 Review solutions and recommending improvements,

 Groom and refine the Salesforce product backlog, in liaison with stakeholders on the

project,

 Own the design of Salesforce and (optionally) other affiliated solutions for Sales,

Service, and platform solutions,

 Act as a release manager, approving configuration and coded items to be deployed

between environments. Where appropriate, this could include deploying changes,

 Provide guidance on user story writing style,

 Ensure success and acceptance criteria are defined for each story,

 Describe and illustrate designs with appropriate justifications,

 Ensure documentation of the steps for testing,

 Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,

 Supervise the configuration, quality assurance, testing, and deployment of

Salesforce,

 Collaborative project and workstream planning.

Required Qualifications and Background

 At least 5 years’ experience in a leading role in designing & providing solutions in

Salesforce projects,

 Excellent communication skills, written, verbal, and interactive when online,

 Minimum Salesforce certified:

 Administrator

 Sales Cloud Consultant

 Service Cloud Consultant

 Platform App Builder

 Salesforce Designer certifications,

 Salesforce Architecture certifications – Technical & Solution Architect

Experience- 1-6+years

Location- Baner, Pune

Company Name- Hitech It Services

Job Type- Permanent

Experience in Angular version 6 & above

Other skills-

1. Front End Developer - Including Angular
2. Back End Developer with ASP.Net MVC
3. Back End Developer with Azure or MS Core
4. Project based experience
5. HTML
6. CSS
7. Bootstrap
8. JavaScript