Cutshort logo
Catena Technologies Private Ltd logo
Customer Support Executive for E-Commerce customers
Customer Support Executive for E-Commerce customers
Catena Technologies Private Ltd's logo

Customer Support Executive for E-Commerce customers

sangeeta s's profile picture
Posted by sangeeta s
0 - 1 yrs
₹2L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Communication Skills
MS-PowerPoint
MS-Outlook
MS-Excel
Responsibilities -  Communicates with customers by phone, chat or email.  Manages difficult or emotional customer situations.  Responds promptly to customer needs and solicits customer feedback to improve service.  Follows up on order shipment and delivery for 100% customer satisfaction.  Adjusts complaints concerning billing, shortages/overages, or service rendered, referring complaints of service failures to designated departments for investigation.  Effectively speaks, writes and presents clearly with persuasion.  Develops relationships with assigned departments/divisions/customers/vendors; understands and responds to customer needs; displays positive posture and attitude when dealing with others, regardless of their diverse background, level, or status.  Identifies problems and causes; analyzes and generates best alternative solutions; makes timely, sound and appropriate decisions even under conditions of risk and uncertainty.  Provide consistent performance in meeting deadlines; follows schedules and procedures. Is consistently at work and on time; ensures work responsibilities are covered when absent. Requirements - • Any Graduate with Excellent oral and written English communication • Good interpersonal skills and ability to gel and work well within a team • Freshers with good English communication skills may also apply. • Experience - 0 - 1 years • Working hours - 5 days per week Hiring Process : Face to Face Interview
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Catena Technologies Private Ltd

Founded :
2015
Type :
Product
Size :
20-100
Stage :
Raised funding

About

www.giskaa.com : Exclusive Online Shop for Eco-friendly, Organic and Natural products. Shipping worldwide
Read more

Connect with the team

Profile picture
sangeeta s

Company social profiles

blogtwitterfacebook

Similar jobs

ZeMoSo Technologies
Remote only
4 - 13 yrs
Best in industry
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript
+5 more

What You will do

● Create beautiful software experiences for our customers using design thinking, lean and agile methodology.

● Design and develop software products from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 8+ years.

● Engineering Degree in Computer Science OR Equivalent.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc.

● Passion for software engineering and follow the best coding concepts.

● Good to great problem solving and communication skills.

● Must have experience in technical architecture and design , code reviews and mentoring junior developers.

● Should have experience in stakeholder management and work along with architects as and when necessary to lead the project.

Nice to have Qualifications

● Product engineering and customer-centric mindset.

● Great OOP skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Reimbursements for remote work set up.

● Insurance (including a top up insurance for COVID).

● Free Access to Online learning libraries such as O'reilly or equivalent

Location

Remote - work from anywhere.

Read more
Zirakpur
0 - 1 yrs
₹6000 - ₹8000 / mo
Adobe Photoshop
canva
CorelDRAW
Video Editing

Position Summary:


The Graphic Designer Intern will support our design team in creating visually compelling content for both digital and print media. This role is ideal for a creative individual with a passion for design, eager to develop their skills and contribute to exciting design projects.


Key Responsibilities:

  • Assist in designing graphics for various platforms, including social media, websites, email campaigns, and print materials.
  • Collaborate with the design team to brainstorm and develop creative concepts that align with project goals and brand guidelines.
  • Create and edit visual assets such as banners, infographics, brochures, and promotional materials.
  • Help with the preparation of design files for production and ensure accuracy in formatting and resolution.
  • Research design trends and best practices to bring fresh ideas to the team.
  • Support the team with administrative tasks related to design projects, including organizing assets and maintaining design archives.
  • Participate in design reviews and provide feedback to improve project outcomes.


Read more
Bandra Kurla Complex, Mumbai
0 - 3 yrs
₹2.5L - ₹3.5L / yr
Communication Skills
Sales
B2B Marketing

Designation : Business Development Executive


Cadre : Team Member


Position Reports to : Team Leader


Job Type : Full time


Location : Mumbai, BKC.


Shift Timings and Working Days :


US Shift : 7pm to 3.30 am


Working Days : Monday to Friday - Prefer male candidate


- Additional Perk offer for Night Shift: 200 RS Per working day in cash which will be provided every Friday


General Shift : 9 am to 5:30pm


Working Days : Monday to Saturday - Prefer Female candidate


Additional Perk offer for Day Shift : Free Food will be offered.


ABOUT FINESTAR :


Finestar is a focused organization, sight holder of De Beers group of companies. We sources rough diamonds directly from primary sources, manufacture it entirely in our own fully-integrated factories and distributes the polished diamonds across the world through our global marketing & distribution network. The group has been expanding its operations over the last 25 years and today have a presence in 8 countries.


Job Description :


As a Business Development Executive, you will play a crucial role in our organization by conducting a substantial volume of outbound calls daily to leads and oversee end-to-end conversions. Through your effective communication and persuasive skills, you will engage with potential clients, providing insightful information to convince and convert inquiries into successful online registration.


- Making outbound calls to potential clients


- Take care of existing & New Clients


- Closing sales leads and assisting the client in entire process


- Meeting or exceeding monthly goals assigned by the Team Leader


- Working with the team and keep developing new market opportunities


- Perform any other jobs assign by management


Desired Candidate Profile :


- Excellent English communication and presentation skills, both verbal and written


- Competitive and enthusiastic personality with negotiation skills


- Excellent interpersonal and customer-facing skills


- Expertise in Microsoft Office


Other Requirements/Details :


- Tech-savvy, proactive, and eager to learn attitude


- The logical, solution-oriented mindset with good analytical ability


- Bachelor's degree in any stream


- Fresher or 1-3 years of experience in Luxury domain is plus


- CTC Offer : Between 2.5 LPA to 3.5 LPA


- Immediate joiner

Read more
Appitsimple infotek Pvt. Ltd.
Kiran Guwalani
Posted by Kiran Guwalani
Remote only
1 - 8 yrs
₹3L - ₹15L / yr
FreeSWITCH

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

We are a growing team of 180+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at Appitsimple Infotek.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

Job description

  • Candidate should be familiar and comfortable with Freeswitch.
  • SIP Development experience.
  • Must be aware of Sip and webrtc integration.
  • VOIP software development.
  • Good Knowledge in PBX, SIP, RTP protocols.
  • Worked on Queue, IVR and Voicemail related applications.
  • Expert in Freeswitch installation, configuration and troubleshooting.

Regards,

Devshree Vaishnav

Read more
Callaway Digitech
Sivadeepa Challa
Posted by Sivadeepa Challa
Hyderabad
11 - 16 yrs
₹19L - ₹30L / yr
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)
ASP.NET
+4 more

Job Description:

Your Responsibilities! 

• Development of C#, .NET and Java applications and web applications in the field of Product Lifecycle Management (PLM) and Product Information Management (PIM)

• Design and development of interfaces for our application software

• Continuous improvement of the software used after consultation with our users

• Support for the replacement of legacy applications by SAP and other standard software solutions

• Software documentation, creation of test scenarios and execution of release cycles

Required Skills: 

• Successfully completed (Bachelor's) degree with a focus on computer science or equivalent professional experience

• Knowledge of the programming languages C#, .NET

• Knowledge of SQL and database applications such as Microsoft SQL or ORACLE

• Good analytical skills, result-oriented, problem solving, execution focused person

• Business fluent English, German would be an advantage

Even better if you have:

• Knowledge of PLM software and the PLM process would be a plus

• Experience in an agile development and/or DevOps environment

• Experience with Atlassian stack Jira/Bitbucket/Bamboo would be a plus

Read more
Inviz Ai Solutions Private Limited
Bengaluru (Bangalore)
1 - 3 yrs
Best in industry
Sales
Business Development
Archiving
Communication Skills
Problem solving
+5 more

Outline of the responsibilities


  • Daily and Monthly Responsibilities:
  • Utilise Pipedrive, cold calling, LinkedIn and email to generate new sales opportunities
  • Identify prospect's needs and suggest appropriate products/services
  • Build long-term trusting relationships with prospects to qualify leads as sales opportunities
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) customers and sales executives
  • Report to sales manager with weekly, monthly, and quarterly results


  • Required Skills and Qualifications:
  • 1-3 years of sales experience, with a history of exceeding lead targets
  • Strong communication skills via phone and email
  • Proven creative problem-solving approach and strong analytical skills
  • Strong desire and ability to move up within a sales organization
  • Experience in prospecting in US market


  • Preferred Qualifications:
  • Proficiency with Pipedrive or other CRM software
  • Prior experience as a sales and business development rep with a track record of achieving sales quotes
Read more
Tekion
at Tekion
1 recruiter
Neeraj Ramesh
Posted by Neeraj Ramesh
Chennai
1 - 3 yrs
₹4L - ₹12L / yr
Java
Spring Boot
MySQL
MongoDB

At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!

Key Responsibilities 

  • Design and build solutions for complex business workflows

  • Understanding the user persona and deliver a slick experience

  • Take end to end ownership of components and be responsible for the subsystems that you work on from design, code, testing, integration, deployment, enhancements, etc.

  • Write high-quality code and taking responsibility for their task

  • Solve performance bottlenecks

  • Mentor junior engineers

  • Communicate and collaborate with management, product, QA, UI/UX teams

  • Deliver with quality, on-time in a fast-paced start-up environment

Minimum Qualification 

  • Bachelor/Master's in computer science or relevant fields

  • 0.6 to 2 years of relevant experience

  • Strong sense of ownership

  • Excellent Java and object-oriented development skills

  • Experience in building and scaling microservices

  • Strong problem-solving skills, technical troubleshooting and diagnosing

  • Expected to be a role model for young engineers, have a strong sense of code quality and enforce code quality within the team

  • Strong knowledge in RDBMS and NoSql technologies

  • Experience in developing backends for enterprise systems like eCommerce / manufacturing / supply chain etc

  • Excellent understanding of Debugging performance and optimization techniques

  • Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka

  • Experience in developing any large scale Experience in cloud technologies

  • Demonstrated ability to deliver in a fast-paced environment

Read more
ODCEM Technologies
at ODCEM Technologies
3 recruiters
Saanya Singhani
Posted by Saanya Singhani
Bengaluru (Bangalore)
1 - 5 yrs
₹3L - ₹7L / yr
Sales
Inside Sales
Business-to-business sales
Account Management
Lead Generation
+1 more
OneDirect is an Enterprise SaaS startup working in the customer experience domain. We have evolved as a pioneer in the CEM space with a suite of world-class products that have been implemented by revered market leaders. This validation has strengthened our position as front runners in the customer experience space. We work with over 250 large enterprises like Indigo, Airtel, McD, Indian Railways, IFB, Voltas, Daikin, MakeMyTrip and many more.

  • This requirement is for an Inside Sales Experienced Professional

  • Must have experience working with Customers with India/MEA/USA markets

  • Proficient in Microsoft Office tools and applications.

  • Prospect call preparation including company background research and other pertinent lead or prospect information

  • Track and record opportunities into CRM daily; maintain a clean pipeline daily

  • Work closely with the demand generation team to ensure quality and feedback,

  • Qualify leads based on BANT parameters, Send proposal, Demo and take the deal to closure

  • Understand target customers business needs, and accurately articulate OneDirects' value proposition at all level

    Qualifications:

    • Bachelor's degree or equivalent
    • MBA will be a plus
    • Previous experience into Inside Sales
    • Experience with lead generation, prospecting and CRM systems
    • Excellent Communication skills
    • Software/Solution Sales background is preferred
    • Revenue quota is a must
    • Self-starter
    • Must be a team player
    • Strong work ethic and sense of commitment is a MUST
Read more
Saggezza
at Saggezza
1 video
5 recruiters
Poornima B
Posted by Poornima B
Bengaluru (Bangalore)
2 - 7 yrs
₹3L - ₹15L / yr
C++
Data Structures
Algorithms
Multithreading
  • 2 - 7 years of experience in building applications using C++ programming language.
  • Comfortable with core programming concepts and techniques (e.g. concurrency, memory management).
  • Enjoys working with algorithms and data structures (e.g. trees, hash maps, queues).
  • Strong in Data structure and good in problem solving.
  • Strong debugging skills.
  • Certifying the application – White box testing, black box testing.
Read more
Fulgent Technologies
at Fulgent Technologies
1 recruiter
Sumit Raj
Posted by Sumit Raj
NCR (Delhi | Gurgaon | Noida)
1 - 4 yrs
₹2L - ₹4L / yr
Sales
Business Development
Field Sales
Telesales
Fulgent Technologies is a software development and marketing technologies company. Located in Noida, UP. We are delivering the best software and website solutions to our clients with full fledged marketing strategy including treditional and digital marketing.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos