Customer Support Executive for E-Commerce customers

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Required Skills:
- Identify and bid on relevant custom development projects on Upwork
- Analyze client requirements and prepare tailored proposals
- Communicate with prospects, clarify scope, and build trust
- Work closely with technical team for estimations & solutions
- Negotiate pricing and close qualified deals
- Focus on projects like:
- Custom ERP
- Custom CRM
- SaaS platforms
- Marketplace applications
- Mobile App Development
- Web Application Development
- Maintain lead pipeline, follow-ups, and reporting
- Ensure smooth project handover after closure
Required Skills & Expertise:
- Minimum 3+ years of Upwork bidding experience in software development
- Proven track record of closing Web& Mobile Applications, ERP / CRM / Marketplace / SaaS deals
- Strong understanding of custom development (not CMS / website design)
- Good understanding of technologies (not mandatory to code):
- JavaScript
- React
- Node.js
- PHP / Laravel
- Android / iOS
- Flutter
- React Native
- Excellent English communication (written & verbal)
- Strong proposal writing, presentation & negotiation skills
- Ability to understand business problems and map to technical solutions
- Target-driven and self-motivated
Manual Tester with Crew Domain Knowledge
Skill Set/Experience
1. • Experience: 5–12 Years
2. • Locations: Chennai, Bangalore, Trivandrum, Cochin
3. • Notice Period: Immediate to <30 days
- Very good understanding of airline Crew and Ops business processes
- Experience in UAT and SIT testing including on-site customer interactions (added advantage).
- Strong business/testing skills – Use case review, Test case creation (Interface, Functional and UAT and End to End ) , review and execution
- Basic knowledge of SQL, UNIX
- Experience in API/Interfaces testing
- Experience with any of the defect tracking systems.
- Exposure in using selenium Test Automation tool is added advantage
Marketing Head Job Description
Responsibilities Include But Are Not Limited To The Following:
Lead the development and execution of a comprehensive marketing strategy, focusing on brand enhancement, packaging innovation, and performance marketing.
Design and oversee the implementation of a loyalty program to foster long-term customer relationships.
Monitor and optimize performance marketing campaigns, ensuring a consistent return on investment.
Collaborate closely with design and product teams to ensure brand alignment and innovative packaging concepts.
Manage and mentor the marketing team, fostering an environment of continuous growth and learning.
Ensure seamless interdepartmental coordination for holistic marketing initiatives and campaign delivery.
Possess a deep understanding of market trends and consumer behaviour to drive branding efforts.
Act as the primary marketing contact, liaising with other department heads and stakeholders.
Work closely with IT, Operations, and the web teams to deliver growth and creative product enhancements and solutions.
Conduct and present internal reporting, analysis and insights around activations, redemptions and category performance
Conduct competitive and category research and educate internal stakeholders in relevant trends that affect gift card sales and redemption.
Manage and champion the implementation of Little Italy’s Loyalty program and product enhancements
Evaluate the gift card program regularly by interpreting data, identifying trends, and making recommendations for continual improvements
Manage vendor relationships
Build and Analyze brand strategy and consumer insights
Manage a team of marketing people working on brand initiatives
Lead and motivate the target audience to “take action”
Measure and report performance of all marketing campaigns, and assess ROI and KPIs
Monitor market trends, research consumer markets and competitors’ activities
Devise innovative growth strategies Manage Vendor Relationships Drive Online and App Sales
Manages district operations by directing and coordinating activities consistent with goals, objectives and policies
Identify, develop, and execute partnership campaigns with existing and new vendor partners.
Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
Design, build and maintain our social media presence Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
Identify trends and insights, and optimize spend and performance based on the insights
Brainstorm new and creative growth strategies
Plan, execute, and measure experiments and conversion tests
Collaborate with internal teams to create landing pages and optimize user experience
Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
Instrument conversion points and optimize user funnels
Collaborate with agencies and other vendor partners Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Handling publications and updation of content for all the marketing collateral including website, newsletter, brochure, corporate presentations etc.
Hands-on experience on tie-up with various Digital Media, e-commerce platforms for FMCG - Food Products (E-commerce platforms like Amazon, Big Basket, Natures Basket etc.).
Candidate must have strong analytical, organizational and multi-tasking skills.
Lead SEO/SEM and digital campaign efforts.
Requirements
Bachelor's Degree in Marketing, Advertising/PR, Communications or related business discipline
6+ years’ experience in marketing, database marketing or campaign management
A proven track record of developing and executing high-impact, data-driven marketing campaigns and experience managing multiple projects at various stages
Ability to handle a highly dynamic and fast-paced office setting, demonstrating the ability to pivot and adjust to changing needs and demands
Knowledge and experience with cross channel marketing programs including email, SMS, display, direct mail, social, search etc.
Solid understanding of marketing fundamentals, including list selection criteria, file scoring and segmentation and the ability to contribute to strategies that align with product road map
Experience with partnering with a creative agency for content and creative develop and strategy
Able to relate results, insights and recommendations in a meaningful way to business partners
Ability to mobilize, lead and influence a diverse team of internal and external stakeholders
Proven working experience in digital marketing.
Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
Highly creative with experience in identifying target audiences and devising digital. Campaigns that engage, inform and motivate.
Experience in optimizing landing pages and user funnels.
Experience with A/B and multivariate experiments.
Solid knowledge of website analytics tools.
Experience in setting up and optimizing Google AdWords campaigns.
Full ownership of the export lifecycle from inquiry to
delivery. Direct coordination with international buyers,
suppliers, and logistics providers. Absolute responsibility
for compliance, documentation accuracy, and shipment
monitoring.
About Upthrust
Upthrust is a B2B SaaS marketing agency driving growth through data-driven strategies and innovative marketing solutions for SaaS companies via PPC, Paid Social, and growth hacking.
The opportunity
Before you read another word, take a quick peek at who we are:
Own end-to-end Google Ads campaigns, from strategy to optimization, while aligning with LinkedIn and web teams to crush client goals.
Key Responsibilities:
Campaign Strategy & Execution
- Build/search/display/video campaigns from scratch.
- Audit accounts to find wasted spend and hidden opportunities.
- Implement conversion tracking, keyword research, and audience targeting tailored for B2B tech.
Performance Tuning
- Weekly bid adjustments, budget reallocations, and negative keyword scrubs.
- Set up real-time alerts to flag CTR drops or budget overages.
- A/B test ads, landing pages, and bidding strategies relentlessly.
Client Collaboration
- Present results that make CFOs nod (not snooze).
- Partner with LinkedIn specialists to unify cross-platform messaging.
- Document processes so your wins scale beyond your inbox.
Must-Haves
- 2-3 years in an agency managing Google Ads (B2B SaaS experience required).
- Certified in Google Ads (Search, Display, Video).
- Proven skill in scaling budgets from $10k–$100k+/month.
- Obsessive data literacy—you turn spreadsheets into strategy.
Nice to Have
- GA4 and Looker Studio fluency.
- Basic LinkedIn Ads or marketing automation know-how.
- Experience with automated bidding scripts.
Why Upthrust?
- Own campaigns without micromanagement.
- Work directly with founders (ex-Adani, Bank of America, IIT, ISB).
- Hybrid setup + health insurance + growth track.
Apply If
You’ve ever canceled plans to tweak a campaign.
No fluff. Just results.
What we offer:
- CTC: 7 LPA - 9 LPA
- Hybrid
- Health insurance
- Growth opportunities working directly with founders with backgrounds in Investment Banking, B2B SaaS leadership, and IIT/ISB education
If you're detail-oriented, results-driven, and excel at client management, we want to hear from you!
We are looking for "Sr.Software Engineer (API)" for Reputed Client @ Bangalore Permanent Role.
Experience: 5 - 7 Yrs
1.Roles & Responsibilities:
• Design, develop, and unit test applications in accordance with established standards.
• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
• Analyzing and resolving technical and application problems
• Adhering to high-quality development principles while delivering solutions on-time and on-budget
• Providing third-level support to business users.
• Compliance of process and quality management standards
• Understanding and implementation of SDLC process
2.Technical Skills:
Primary Skills
• 2+ years of experience in Web API, C#.Net, OOPS and Entity framework
• Minimum 1+ years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries
• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions
Secondary Skills
• Experience in analysing existing code and debugging.
• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
• Proven experience of delivering on-time and with quality
• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code
Desired Skills
• Should have experience in developing ERP applications or Database Intensive Data Entry applications.
• Been on a same role for a period of 2 years or more
• Hands on experience of configuration management and version maintenance
• Prior experience of working in the shipping domain
• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.
• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.
3.Abilty:
• Excellent Communication Skills
• Good conceptualization skills
• Strong Visualization ability
• Analytical ability
• Quality Oriented
• Problem solving
4.Educational Qualification:
BE/B-Tech/MCA/ M.Tech
Role & Responsibilities:
- Individuals are responsible for all traditional development activities analysis, design, coding, testing, and documentation.
- Add new features to existing Windows and Web-based applications in Visual Studio 2019. Interacting with internal team.
- Transform business and design needs into innovative products.
- Drive all projects to completion within deadlines.
- Perform thorough testing to find issues ahead of time.
- Engineering software needs more precise analysis & coding skillset
- Enhance skillset by working with fortune 500 clients
- Interacting with internal team.
Qualifications:
- B.E in computer science or related fields.
- Hand on development experience with web & database technologies (MS SQL).
- Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.
- Ability to work at the tactical and strategic levels of IT initiatives.
- Impressive hands-on experience in .Net technologies. Impressive hands-on experience and knowledge with C#, SQL, JSON, XML, Win Forms & MVC, Angular, JavaScript, jQuery , HTML/CSS.
- Self-Motivated, flexible & Innovative.
• Exposure to latest Technology
• Opportunity working in different platforms
• Rapid Career Growth
• Friendly Knowledge sharing Environment
Criteria:
• BE/MTech/MCA/MSc
• 3+yrs Hands on Experience in TSQL / PL SQL / PG SQL or NOSQL
• Immediate joiners preferred/ Maximum notice period between 15 to 30days
• Candidates will be selected based on logical / technical and scenario-based testing
Note: Candidates who have attended the interview process with TnS in the last 6 months will not be
eligible.
Job Description:
Technical Skills Desired:
- Experience in either of these Relational DB’s MS SQL Server / PostgreSQL / AWS Aurora DB / MySQL / Oracle / NOSQL DBs (MongoDB / DynamoDB / DocumentDB) in an application development environment and eagerness to switch DB.
- Design database tables, views, indexes
- Write functions and procedures for Middle Tier Development Team
- Work with any front-end developers in completing the database modules end to end (hands-on experience in parsing of JSON & XML in Stored Procedures would be an added advantage).
- Query Optimization for performance improvement
- Design & develop SSIS Packages or any other Transformation tools for ETL
Functional Skills Desired:
- Banking / Insurance / Retail domain would be a plus.
- Interaction with a client a plus
Good to Have Skills:
- Knowledge in a Cloud Platform (AWS / Azure)
- Knowledge on version control system (SVN / Git)
- Exposure to Quality and Process Management
- Knowledge in Agile Methodology
Soft skills: (additional)
- Team building (attitude to train, work along, mentor juniors)
- Communication skills (all kinds)
- Quality consciousness
- Analytical acumen to all business requirement
- Think out-of-box for business solution
Job Description
Required Skills:
- Demonstrated and strong experience with Java Development (1.8 and above), Spring Boot, ability to design API and RESTful services, and an understanding of transactions
- Strong experience writing Microservices using Java 1.8 and above.
- Good Experience in Behavior Driven Design ( Cucumber , Gherkin ).
- Data design experience in application, noSQL, familiarity with modern technology and architecture (cloud, virtualization, object stores, etc.), and experience with SDLC tools and agile development methodology
- Experience with Angular JS preferred.
- Experience with spring cloud , swagger and devOps tools preferred
- Experience in Domain Driven Design preferred.
- Experience with Mulesoft preferred.
- Experience in SAFe Agile methodology preferred.
- Experience in building presentation layers using Front-end technologies
- Good problem solving skills and strong analytical skills.
- Ability to lead technology initiatives, develop reports, dashboards, and processes to continuously monitor data quality and integrity, an ability to interpret system / business requirements and prepare specification and design document.
Desired Skills:
- Java, J2EE, JDBC , EJB, Servlets,, Messaging Platform, Agile waterfall
Oracle Apps Technical :
Experience Required : 2 - 6 Years
Job Location : Thane
Role and Responsibilities :
- Check the Cmg's and take the requirements from functional consultants and users.
- As per business logic (MD50) do change existing reports and develop the new reports.
- Developing new packages, procedures, functions and updating existing packages and procedures, functions.
- Developing the workflows.
- Developing the API's as per business logic's for data updates.
- Developing the data extraction automation programs (.sql files developments) for data extractions.
- Prepare the test cases and migration documents for migrating objects.
Education and experience :
- Bachelor's Degree in IT/ Computers/ Science or Master's in Computer required.
- 2 - 5 years of relevant experience on Oracle Apps Technical.
- Candidates must have hands on experience on Oracle RDF/XML/Pl-SQL Reports, D2k Forms, Workflow, OAF, And functional knowledge on O2C & P2P.













