Customer Support Executive for E-Commerce customers

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Job Title: Sales Engineer/Sales Managers – Industrial Steam Turbine Solutions &
Service Sales (Northern India)
Location: Northern India (Delhi NCR preferred)
Department: Sales & Business Development
Industry: Industrial Steam Turbines, Energy, Power Generation, OEM Services
Job Summary:
We are looking for a dynamic and technically proficient Sales Engineer to manage and
grow our steam turbine solutions and after-sales service business in Northern
India. The ideal candidate will be responsible for identifying new business
opportunities, managing existing accounts, and offering technical solutions tailored to
customer needs in the power, process, and industrial sectors.
Key Responsibilities:
• Promote and sell industrial steam turbine solutions (upgrades, retrofits,
replacements) and aftermarket services (maintenance, spares, overhauls,
AMC).
• Develop and maintain long-term customer relationships with key stakeholders
(procurement, plant heads, maintenance teams, OEMs, EPCs).
• Prepare and deliver technical-commercial proposals in coordination with
engineering and product teams.
• Identify opportunities for brownfield projects, performance improvements,
life extensions, and energy efficiency upgrades.
• Achieve sales targets, revenue growth, and profitability objectives for the
Northern India region.
• Track competitor activities, market trends, and customer investment plans.
• Collaborate with the service team to ensure timely execution of contracts and
customer satisfaction.
• Attend industry trade shows, customer meetings, and technical discussions as
the regional subject matter expert.
Candidate Requirements:
• Bachelor’s Degree in Mechanical / Electrical / Power Engineering or related
field.
• 4–8 years of experience in technical sales, preferably in steam turbines, turbo
machinery, rotating equipment, or industrial energy solutions.
• Proven track record in B2B technical sales, solution selling, and after-sales
negotiations.
• Willingness to travel extensively across Northern India (Punjab, Haryana, UP,
Rajasthan, Delhi NCR, etc.).
• Excellent communication, negotiation, and presentation skills.
Preferred Qualifications:
• Experience with steam turbine OEMs or service providers.
• Exposure to industries like cement, steel, sugar, chemicals, power generation,
or paper.
• Knowledge of local industrial energy landscape and regulatory norms.
Compensation & Benefits:
• Competitive base salary with performance-based incentives
• Travel and mobile reimbursement
• Health insurance and retirement benefits
• Career development and training opportunities
Description
We are currently hiring for the position of Data Scientist/ Senior Machine Learning Engineer (6–7 years’ experience).
Please find the detailed Job Description attached for your reference. We are looking for candidates with strong experience in:
- Machine Learning model development
- Scalable data pipeline development (ETL/ELT)
- Python and SQL
- Cloud platforms such as Azure/AWS/Databricks
- ML deployment environments (SageMaker, Azure ML, etc.)
Kindly note:
- Location: Pune (Work From Office)
- Immediate joiners preferred
While sharing profiles, please ensure the following details are included:
- Current CTC
- Expected CTC
- Notice Period
- Current Location
- Confirmation on Pune WFO comfort
Must have skills
Machine Learning - 6 years
Python - 6 years
ETL(Extract, Transform, Load) - 6 years
SQL - 6 years
Azure - 6 years
Job Description
QA Automation Engineer:
smartSense Consulting Solutions is looking for a dynamic QA automation engineer. As an Automation Test Engineer, you will be responsible for planning and implementing tests that prove the functional and non-functional requirements of the system.
The candidate should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the Software Tester should be result-driven, have good communication skills, and have up-to-date knowledge of software programming and software test design.
Job Role
- Test and check that the software meets major architectural requirements
- Check for scalability and performance of a software
- Ensuring the quality of the system as a whole
- Work with software developers, UI/UX Designers, and Product
- Develop and automate tests for software validation
- Detect bugs and inconsistencies
- Prepare file defect reports and report test progress
Requirements
- 5+ years of experience as a Software Testing Engineer with hands-on experience in an agile, fast-paced environment
- Hands-on experience to design test automation frameworks from scratch
- Defining and executing system integration tests of connected products across supported platforms(iOS+Android+Web) to ensure the end-to-end quality of a product
- Analyze, design, and build automated test cases based on system requirements and design specifications
- Take ownership and responsibility for the design and development of all aspects of automated testing along with the creation, execution, and maintenance of automated scripts
- Strong expertise in Selenium web driver automation framework
- Hands-on experience using Playwright
- Experience with REST API testing automation.
- Strong understanding of Core JAVA and OOPs Concepts.
- Experience in Java Integrated Development Environment (eg: Eclipse IDE, etc.)
- Experience with test-driven development.
- Knowledge of the use of version control systems such as SVN or GIT
- Ability to quickly research and learn new programming tools and techniques
- Always open to suggestions or back big ideas
- Excellent knowledge of testing skills (design test plan and test strategy, writing test cases, executing test cases, opening bugs, verifying bugs)
- Hands-on experience in SQL/database
- Work closely with the client and other stakeholders across the globe
Soft Skills :
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Required Skills:
- Test automation framework
- Selenium web driver
- Playwright
- Java
- REST API’s/REST Assured
- Oop’s Concept
Good to have Skills:
- Knowledge of SAP & Salesforce would be an added advantage
- Mobile application automation testing
- Katalon Studio
- Appium
About the organization:
Our client is a leading B-school offering hands on education in business where the classes are led by top industry leaders and practitioners. The school aims to prepare students to be successful professionals in today's fast-changing economy by offering insights from leaders in various fields.
Roles and Responsibilities:
- Providing counseling sessions to advise the student and their parents about their learning needs.
- Scheduling appointments and conducting online demo sessions daily including follow-up sessions.
- Understanding customer profiles & problems to explain the implications of ineffective learning methods.
- Creating the need for smart learning and advising student-parents to subscribe to solutions.
- Handling objections and negotiating prices to generate sales revenue.
- Continuously upgrading product knowledge and sales skills to exceed the growing sales target.
Requirements:
- Knowledge in E-Learning from K -12 to working professional courses
- Experience working with sales tools - CRM
- Excellent English verbal and written communications skills
- You are enthusiastic and willing to work relentlessly to achieve and exceed business targets.
- You thrive in a fast-paced ambiguous work environment.
- Ability to multitask, prioritize, and manage time effectively.
Job Description:
As a Tally Developer, your main responsibility will be to develop custom solutions in Tally using TDL as per the customer requirements. You will work closely with clients, business analysts, Senior developers, and other stakeholders to understand their requirements and translate them into effective Tally-based solutions.
Responsibilities:
Collaborate business analysts and senior developer/project manager to gather and analyses client requirements.
Design, develop, and customize Tally-based software solutions to meet the specific requirements of clients.
Write efficient and well-documented code in Tally Definition Language (TDL) to extend the functionality of Tally software.
Follow the Software Development Life Cycle including requirements gathering, design, coding, testing, and deployment.
Troubleshoot and debug issues related to Tally customization, data import/export, and software integrations.
Provide technical support and assistance to clients and end-users in utilizing and troubleshooting Tally-based software solutions.
Stay updated with the latest features and updates in Tally software to leverage new functionalities in solution development.
Adhere to coding standards, documentation practices, and quality assurance processes.
Requirements:
Any Degree. Relevant work experience may be considered in place of a degree.
Experience in Tally development and customization for projects using Tally Definition Language (TDL).
Hands-on experience in Tally and implementation of its features.
Familiarity with database systems, data structures, and SQL for efficient data management and retrieval.
Strong problem-solving skills and attention to detail.
Good communication and teamwork abilities.
Continuous learning mindset to keep up with advancements in Tally software and related technologies.
Key Skills Required:
TDL (Tally Definition Language), Tally, Excel, XML/JSON.
Good to have Basic Skills:
Database like MS SQL, MySQL
API Integration.
WORK EXPERIENCE- MINIMUM 2 YEARS AND MAXIMUM 7 YEARS
Interested candidate may what's app their cv on TRIPLE NINE ZERO NINE THREE DOUBLE ONE DOUBLE FOURE.
Please answer the below question?
Do you have knowledge of Tally Definition Language?
How many experience do you have as TDL?
React Native Developer Job Description
We are searching for a brilliant, flexible React Native Developer to create novel Android / IOS apps that meet the needs of our target audience.
To this end, the React Native Developer's Responsibilities include writing and proofreading code, liaising with coworkers within and outside of their department, and monitoring customers' feedback. Over time, you will also be required to create app updates.
To ensure success as an React Native Developer, you should demonstrate proficiency in one of the mainstream programming languages, and a sound understanding of the traditional product life cycle.
An exceptional React Native Developer will be fearless but respectful in the pursuit of excellence, continually striving to shape the
ways in which Android/ IOS apps impact the world around us.
React Native Developer Responsibilities:
Conceptualizing and formulating apps that are suitable for use on all types of Android/lOS devices.
Implementing measures to safeguard users' data.
Ensuring that the construction and presentation of your apps are congruent with the company's standards.
Proofreading your code and correcting mistakes before each app is released.
Collaborating with Ul and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
- Meeting with project managers to determine CRM needs.
- Developing customized solutions within the Salesforce platform.
- Designing, coding, and implementing Salesforce applications.
- Creating timelines and development goals.
- Testing the stability and functionality of the application.
- Troubleshooting and fixing bugs.
- Maintaining the security and integrity of the application software.
- Bachelor’s degree in computer science or any other field.
- Previous work experience with application and development.
- Experience developing customer-facing interfaces.
- Advanced knowledge of Salesforce CRM platforms.
- Proficient in salesforce admin/development, MYSQL, Apex, JavaScript, Native, and Visual Force, LWC.
- Should have 3+ years of experience in salesforce.
- Good communication skills.
- Ability to problem solve high-level software and application issues.
- Ability to project manage.
This wellness platform is revolutionising primary health and wellness in India.
- Creating strategies to drive sales through ecommerce marketplaces like Amazon, Flipkart, Nykaa, Healthkart etc
- Categorizing, listing and positioning the company’s products in various Ecommerce marketplaces such as Amazon and Flipkart and generating interest in the same for the right audience.
- Recommending, managing and executing online content and promotional campaigns to increase the company’s business and in turn increase the revenue.
- Being responsible and managing various operational activities such as merchandising, post listings, customer service etc. related to the company’s e-commerce presence.
- Researching, analyzing and providing insights on online shopping trends of customers and reporting the same to the management.
- Addressing and resolving customer issues and concerns in a timely manner and ensuring excellent customer service. Also collecting and working on the feedback given by customers in the marketplaces regarding the company’s products.
- Monitoring the business performance on the e-commerce marketplaces and reporting the same along with recommendations to the management.
- Updating and maintaining e-commerce sales data and reporting the same to the management in regular intervals
- Ensuring compliance of related laws & regulations while managing various contracts, disclaimers, agreements etc. Also, participating in the planning/forecasting of relevant budgets.
- Working closely with various internal teams as well as external third-party stakeholders.
Desired Candidate Profile
What you need to have:- Graduation is a must.
- Relevant experience of 4-8 years in e-commerce marketplace sales
- Proficient with marketplace portals like Amazon and Flipkart.
- Excellent knowledge of prevailing procedures and techniques in e-commerce.
- Hands-on experience in managing and maintaining e-commerce websites/portals.
- Excellent communication, analytical, multi-tasking and negotiation skills.








