Customer Support Executive for E-Commerce customers
Shubham Vishwakarma
Full Stack Developer - Averlon
About Catena Technologies Private Ltd
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· 5 years of experience as a Product Specialist, Business Analyst, or any other occupation/title providing experience with business process and data analysis
· Proven experience with and understanding of relational databases, and ability to construct basic to intermediate query logic
· 2 years of experience in asset management and/or fintech domain in R&D or product capacity
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)Job Description of PHP:
Responsibilities:
- Write clean, maintainable, and efficient code.
- Design robust, scalable and secure features
- Collaborate with team members to develop and ship web applications within tight timeframes.
- Write unit and functional test cases.
- Work on bug fixing, identifying performance issues and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Handling complex technical issues
The candidate must have:
- 4+ year of web development experience
- Very good understanding of PHP
- Preferably have experience of some PHP framework like Laravel or CakePHP or Symfony etc.
- Good understanding of Javascript and jQuery. Experience of some JavaScript MVC framework like Angular or ReactJS is a plus
- Experience of having built RESTful services on PHP.
- Good understanding of Object-Oriented Design Principles
- Good knowledge of relational databases and SQL, primarily MySQL
- Familiar with DB design, Query Optimization
- Good understanding of HTML and CSS.
- Experience with Linux/Unix and deployment of PHP applications.
Job Title: Lead I - Product Implementation (Configuration - Healthcare Domain)
Location: Chennai
Experience: 3 – 12 Years
Mode: Hybrid (3 days office, 2 days WFH)
Role Overview
As a Configuration Lead – Product Implementation (Healthcare Domain), you will lead end-to-end product implementation projects, ensuring on-time, quality delivery while mentoring the implementation team. You will act as the bridge between clients, product teams, and engineering to drive customer success and continuous improvement.
Key Responsibilities
Lead and execute healthcare product implementation plans ensuring timely, high-quality delivery.
Mentor and guide a team of Configuration Analysts and Implementation Engineers.
Identify and resolve risks, dependencies, and technical challenges.
Build and enhance reusable tools, templates, and implementation assets.
Estimate efforts, define timelines, and maintain SLA compliance.
Conduct client demos, manage escalations, and ensure satisfaction.
Collaborate across configuration, integration, conversion, and testing functions.
Maintain documentation, reports, and gold environments for all configurations.
Mandatory Skills
Healthcare Domain Expertise: Deep understanding of claims, clinical operations, and payor systems.
Product Implementation Leadership: Proven track record in enterprise product/configuration delivery.
Configuration Management: Experience configuring core admin systems for healthcare platforms.
Agile Delivery: Experience in sprint planning, execution, and backlog management.
Technical Knowledge:
DevOps, CI/CD, and deployment processes.
Familiarity with AWS, Azure, or GCP.
Containerization (Docker, Kubernetes).
Team Leadership: Strong mentoring and guidance experience.
Communication: Strong verbal and written client-facing communication skills.
Quality & Compliance: Adherence to best practices and automation tools.
Preferred Skills
Hands-on experience with HealthRules Payor (HRP) or similar platforms.
Knowledge of Benefit, Pricing, and Provider Configuration.
Experience in configuration promotion through multiple environments.
Exposure to integration and conversion workflows in healthcare systems.
Prior consulting or client-facing implementation background.
Behavioral Attributes
Strong analytical and problem-solving mindset.
High ownership and accountability.
Effective time management and cross-functional collaboration.
Structured yet creative approach to solution delivery.
Position - Category Head
Location - Mumbai ( Remote for now)
We are looking for a Category Head to manage a group or category of products for our company. You will be the one responsible for the pricing and overall promotion of a product category to maximize consumer appeal. Relationships with vendors and product range management will also be part of your duties.
- An excellent category Head must have extensive experience in understanding consumer needs and the retail environment. They must have a commercial mindset and full comprehension of marketing and sales principles. Exceptional communication skills are also key for category Head.
- The goal is to increase sales and profitability of business to drive sustainable growth.
Role:
- Creating and developing a long-term plan and strategy for development of the category.
- Develop strong working relationships with buying, marketing and merchandising teams.
- End to end management of product i.e. from supplier to customer.
- P&L owner for the group of categories managed.
- Team Management: manage a team of Category Owners, Catalogue, and Vendor Acquisition resources. Develop and coach team.
- Manage Portfolio of Categories: New brand acquisition and pricing strategy, Managing product portfolio and inventory management. Shape long term portfolio expansion built on macro trends.
- Vendor management: vendor sourcing & management, vendor relationship management.
- Customer management: Managing key customer relationships, developing multiple channels, optimizing omni channel sales- through mix of online and offline sales.
- Marketing: Manages and optimizes marketing spends on the category group. Working closely with digital marketing team to optimize spends across different digital channels.
- Category Analytics: proficient in analytics to identify growth areas and execute
Go Programming (Golang)
Python
Ruby on Rails (ROR)
NodeJS (Node.js)• Leading multiple projects end-to-end and collaborates across
functions. Driving planning, estimation and execution.
• Managing stakeholder expectations and offers scalable, reliable and easy to maintain
solutions
• Consistent delivery of complex and well backed products in time
• Delivering well thought technical/design decisions
• Demonstrating effective communication with project team,
management and internal/external clients as necessary.
• Surfacing both technical and non-technical challenges and help resolve them
• Leading SDLC best practices
• Driving people to solve engineering challenges
• Building and leading high performance team
PythonJavascriptReact.jsAngular (2+)AngularJS (1.x)- Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web and mobile-based business applications.
- Guide team development efforts towards successful project delivery.
- Identify and encourage areas for growth and improvement within the team.
- Provide third-level support to business users.
- Research and evaluate a variety of software products.
- Analyze and resolve technical and application problems.
- Develop, refine, and tune integrations between applications.
- Design, develop, and unit test applications in accordance with established standards.
- Participate in peer-reviews of solution designs and related code.
- Prepare reports, manuals and other documentation on the status, operation and maintenance of software
Java
Spring BootAbout Increasingly
Increasingly is an award-winning, fast-growing retail technology company focused specifically on the automation of cross-selling for online retailers.
Our clients include large global corporations like Samsung and Canon to several small to medium size retailers across the globe. Our AI-based algorithms help a customer buying a TV on Samsung to find the matching sound bar and purchase both together.
Increasingly is headquartered in London with offices in Lisbon and Bangalore. We work with clients in over 30 countries and 20 languages.
We are looking to rapidly expand our technology and product development operations in India. And we need smart, ambitious people like you who enjoy a fun yet challenging work environment.
We believe strongly that diversity and inclusion are the foundations for a lasting, incredible culture. We also believe that it’s important to get the balance right between work and life.
The job and its impact
- You possess an appetite for problem-solving and critical thinking.
- Back-end development is an inherently collaborative task. It can be made very difficult if there isn’t clear and concise communication within a dev team. You are a great communicator and a great developer.
- You are always looking for new ways to be a better developer. You put an effort into learning and exploring the world of back-end development in your own time.
- The back-end development sphere is as changeable and unpredictable as any in tech. You are someone who achieves comfort in discomfort. You are aware of the tools and new technologies that are being introduced.
- You possess good technical communication skills: Can effectively communicate project needs with both front and back-end teammates.
- High emotional intelligence: Self-aware and attuned to their peers’ needs.
- Be the best back-end developer by sheer discipline, motivation, and effort.
What essential skills you need
- 2-4 years experience in back-end Java/J2EE application development with a clear understanding of Microservice.
- Experience in developing internet web applications using Java/J2EE technologies.
- Experience in different modules of Spring framework like Dependency Injection (IoC), Spring MVC, Spring ORM along with JPA.
- Experience in Java Version 7.0+. Good experience with JMS, Spring & Hibernate.
- Experience in identifying database solutions for a given problem, preferably MySQL (good to have)
- Develop well-structured, maintainable code, delivered on time, with automated tests. We are an XP/Agile development team
- Hands on experience in using Application/Web servers like JBoss and Tomcat servers. Worked on databases like Oracle & MYSQL.
- Experience with e-commerce, retail, analytics, advertising, or media would be an advantage.
What are the benefits
- You’ll get to work in one of the hottest & fastest growing retail technologies in Europe right now.
- You’ll get paid a competitive salary & be working directly with a super experienced team of people.
- You’ll get a great place to come to work every day. Varied, complex, challenging & with a great culture that you can shape & change.
- *Wellness program with group health insurance
- 24 days leaves / vacation plan
accounting, customer management, and payroll for hundreds of thousands of customers
worldwide.
With over $100mn raised and a loyal customer base of close to half-million users, we are
growing fast. But we have bigger goals to achieve. We want every business, in every part of
the world, to get the Deskera advantage and transform into growth machines.
As an Inside Sales Executive, you will drive Deskera’s future growth by building relationships
with prospects, winning new customers, and delighting our current clients. We are looking for
professionals, who can engage in consultative business and technical conversations with all
levels of an organization and have experience working with startups/SMBs.
Job Responsibilities
• Qualifying inbound/outbound leads
• Create and maintain a healthy sales pipeline
• Generate sales opportunities from multiple channels like phone, email, Linkedin etc
• Prospect new and existing leads via different channels
• Follow up with existing leads and prospects for a culmination of sales opportunities
• Cultivate, build and maintain strong client relationships
• Demonstrate a strong understanding of Deskera’s products, benefits and value-
proposition
• Communicate Deskera offerings and benefits to leads and prospects
• Conduct product demonstrations for prospects
• Understand the market, competition, competitive issues, and products
Desired Skills
• 0-2 years of experience as a business development representative
• Track record of consistent achievement of assigned targets
• Excellent verbal and written communication skills
• Able to convert the prospect into a customer
.NET
Amazon Web Services (AWS)Angular (2+)Role: Technical Lead
Location: Mumbai/Kolkata
Years of Experience - 9 to 15 years
Qualifications:
- Required person as .net core, team Management,Good communication,Plus Rest API,AWS Lambda,mySql
- AWS API Gateway .
- Bachelor’s degree preferably in Computer Science, Computer Engineering or related field.
- 9 to 12 yrs years’ experience in technology related roles including relevant work as technical architect.
- Experience working with latest software technologies (.Net core 3.1+, MVC/WCF/Web API, cloud hosted (AWS) , mobile ready software products (Angular 6+/React.js)
- Experience in AWS cloud.
- Experience working with GIT/TFS, CI/CD setups, Application Monitoring, Logging and Analysis tools
- Experience working with Service Oriented Architecture
- Experience working in an Agile-SCRUM environment using tools like Jira or equivalent
- Experience working with international customers (US and UK preferable)
- Experience in customer interaction and ability to present solutions and consult clients on technology solutions.
- Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.
- Proven strong relationship-building and communication skills with team members and business users. Ability to coach and mentor internal teams and customers.
- Highly motivated with excellent verbal and written communication, presentation, facilitation, negotiation and problem solving skills.
- Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
- Willingness and ability to work flexible hours and with minimal supervision.
- Willingness and ability to travel domestic and occasional international across US and Europe.
- Proficient using standard software, such as MS Office applications, Google Apps, and communication and diagramming/presentation tools.
.NET
C#
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Full Stack Developer - Averlon