Customer Support Executive for E-Commerce customers

Job Overview

We are looking for an experienced QA Professional with 5–10 years of experience specializing in Pega Testing. In this role, you will design, execute, and manage testing strategies for complex, large-scale enterprise applications built on the Pegaplatform. You will ensure the seamless performance, integration, and functionality of workflows and case management systems.

Key Responsibilities

• Strategy & Planning: Define, design, and implement comprehensive test strategies, test plans, and test cases specifically tailored for Pega BPM applications.

• Functional & Rule Validation: Validate Pega rulesets, case management flows, data pages, routing logic, declarative expressions, and access groups.

• Automation Leadership: Design and maintain automated test frameworks for PegaUI and API layers using tools like Selenium, Cucumber, Tosca, or Pega Autotest.

• Defect & Defect Triaging: Track, analyze, and report defects using Jira, collaborating closely with Pega developers and Business Analysts to resolve complex issues.

• Regression & Integration Testing: Execute rigorous regression testing for Pegaplatform upgrades and test end-to-end integration with third-party APIs and databases.

• Mentorship & Quality Control: Lead a team of QA engineers, conduct test case reviews, and enforce industry-standard QA best practices.

Required Skills & Qualifications

• Pega Expertise: 4+ years of dedicated hands-on experience in testing Pega PRPC applications (Pega 8.x experience preferred).

• Certifications: Pega Certified Business Architect (PCBA), Certified System Architect (CSA), or Certified Pega QA is highly desirable.

• Testing Automation: Proven experience using automation tools (Selenium WebDriver, Tosca, Cucumber, or SoapUI/Postman for API testing) within a Pegaecosystem.

• Technical Proficiency: Strong understanding of SQL, XML, JSON, and Agile/Scrum methodologies.

• Analytical Skills: Exceptional ability to translate complex business requirements and user stories into structured test scenarios.

UI / UX Designer for Industrial IOT Product.

User-centered design principles: Deep understanding of user needs and behaviors.

Information architecture: Organizing and structuring content for optimal user experience.

Interaction design: Creating intuitive and engaging user flows and interactions.

Wireframing & Prototyping: Creating low and high-fidelity prototypes to test and iterate designs.

Analytics & data analysis: Using data to inform design decisions and measure design effectiveness.

Visual design principles: Typography, color theory, layout, and visual hierarchy.

UI design tools: Figma, Sketch, Adobe XD, etc.

Responsive design: Designing interfaces that adapt seamlessly to various screen sizes.

Accessibility standards: WCAG guidelines for creating inclusive designs.

Front-end development basics: HTML, CSS, and JavaScript for understanding technical feasibility.

Software & Tools:

Design software: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, etc.

Prototyping tools: Figma, Adobe XD, InVision Studio, Axure, etc.

Collaboration tools: Jira, Confluence, Slack, etc.

Version control: Git or similar for managing design files.

Soft Skills:

Communication: Clearly articulating design decisions and presenting ideas to stakeholders.

Collaboration: Working effectively with cross-functional teams (developers, product managers, marketers).

Problem-solving: Identifying user pain points and developing creative solutions.

Critical thinking: Analyzing user data and feedback to make informed design decisions.

Mentorship: Guiding and supporting junior designers.

Time management: Handling multiple projects and meeting deadlines.

Adaptability: Staying current with design trends and emerging technologies.

Beyond the Basics:

Domain expertise: Industrial IOT is a plus

We are seeking an experienced Senior Java Developer specializing in Spring Boot and Apache Camel to join our team. This individual will be responsible for designing, developing, and implementing robust, scalable, and high-performance applications. You will work on complex projects and integrations, leveraging Spring Boot and Apache Camel to streamline business processes and message routing.

Key Requirements:

• 5+ years of experience in Java Development, specifically with Spring Boot.
• Proven experience in using Apache Camel for integrating distributed systems.
• Solid understanding of microservices architecture and RESTful API development.
• Proficiency in Java-based middleware technologies.
• Strong knowledge of message queues (e.g., RabbitMQ, ActiveMQ, Kafka) and their integration with Apache Camel.
• Experience with cloud services such as AWS, Azure, or GCP is a plus.
• Familiarity with CI/CD pipelines and automated deployment processes.
• Experience with Agile development methodologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills, both written and verbal.

Bonus Skills:

• Experience with Docker and Kubernetes for containerization and orchestration.
• Knowledge of Apache Kafka for event streaming.
• Experience with modern development tools like Git, Jenkins, and JIRA.

What We Offer:

• A dynamic and collaborative work environment.
• Opportunities for career advancement and skill development.
• Flexible working hours and the ability to work remotely.
• Competitive salary and benefits.

Job Description:

• Strong Experience of Node JS.

• Strong Experience of Reactjs development

• Experience in Server-side application architectures like Express.js, Meteor.Js, etc. is desirable.

• Experience in developing APIs is highly desirable.

• Experience in Mongo or MySQL database is a must.

• Understanding the nature of asynchronous programming and its quirks and workarounds.

• Understanding fundamental design principles behind a scalable application.

• Experience in delivering products using an Agile methodology is highly desirable.

• Experience with automated unit, integration and end-to-end testing is highly desirable.

• Experience in the area of network or systems management is a plus.

• Works towards developing Stable & Efficient Firmwares for Embedded
• Responsible for developing Firmware which are Stable, Efficient and scalable.
• Responsible to create coherent and scalable architecture designs.
• Responsible for understanding and utilizing best BLE / IOT
• Responsible for understanding various RTOS design principles.
• Qualification: B.E. / B.Tech / M.C.A. in Computer Sciences.
• Must Proficient in Embedded C, C++, BLE, Zephyr RTOS, nRF.
• Ready to work from home.
• Should have above 4 years of experience.

Desired candidates must have 3-7 years of experience as NodeJs Developer.

If the candidate cannot relocate to Gurgaon, we can also provide permanent Work from home for this position.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

Job Title: Senior Java Developer

Department: Technology and Research

Reports to:  Technical Lead

Context

Sampana Digital (SDPL) (http://www.sampanadigital.com">www.sampanadigital.com)  is a digital technology company that provides end-to-end product engineering and digital transformation services. Our engineering services includes web & mobile application development, user experience design, cloud, testing and infrastructure managed services to transform businesses digitally. We also enable enterprises with contextual and personalized two-way multi-channel mobile communications, including SMS, voice, email and PWA technology.

We believe in small teams of smart, committed, and diverse individuals coming together and form a breakthrough insight. We are a team of passionate professionals to craft an unbeatable culture and services.

Come and join us!   

Role Description

We are looking for a Senior Java Developer with experience in building high-performing, scalable, enterprise-grade applications.

You will be part of a talented software team that works on mission-critical applications, and your roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

Job Responsibilities:

• Work with and direct the team’s software engineers in setting the standards for coding, testing and software quality
• Collaborate closely with the team’s BAs on the efficient transition of BDD’s and Swaggers to the engineers as part of the overall workflow.
• Oversee and manage the scope, timeline, and goals forth delivery of working software
• Oversee and assist in the production of comprehensive documentation
• Oversee and provide support to production cutovers and migrations as required
• Lead the analysis and resolution of technical and application problems
• Supporting the Scrum Master
• Participate in and support backlog grooming, sprint planning, daily stand-ups, reviews, retrospectives, release planning, demos and other Scrum related meetings
• Provide clear reporting on the status of the scope, timeline and progress for the delivery of working software
• Assist in setting up a robust out of hours support process
• Assist in the prioritisation of bugs and defects
• Providing Guidance and Mentoring
• Participate in peer reviews of solution designs and related code
• Provide technical leadership to the teams’ software engineers through coaching and mentorship
• Identify and encourage areas for growth, education and development within the team

General

• Self-Starting Leader capable or working under pressure
• Curious and engaged in Continuous Learning and Professional Development
• Strong DevOps experience
• Java and Spring Developer with +5 years’ experience with the following skills
• Java 1.8+
• Spring
• Microservices with Spring-boot
• Spring cloud config
• Unit tests with Spring-boot
• Docker
• Openshift/Kubernetes
• Basic understanding of API gateways
• OpenAPI (Swagger) specification.

Understanding of basic networking concepts

• Integration into backends via various protocols (SOAP,REST, XML-RPC etc) 
• CI/CD (Jenkins, pipelines etc)

The following additional skills would be advantageous:

• Spring reactive
• APIGEE
• Azure DevOps
• Pivotal Kubernetes
• Linux
• Azure Pipelines