Customer Support Executive for E-Commerce customers

About Company

Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, housekeeping activities, facility maintenance, scheduling & labor management, and time & attendance purpose-built for the hospitality market and another dynamic scheduling environment.

Responsibilities

• Monthly book reviews and analysis of accounting books for India and Overseas entities - UK, US, Singapore & China.

• In charge of inter-company transactions and reconciliation.

• Perform monthly, quarterly and year-end closing, and preparation of financial statements – standalone and consolidated.

• Assist in developing/maintaining monthly reports of revenues and expenditures.

• Coordinate with foreign entities’ accountants, consultants and auditors for timely financial reporting and filing.

• Convening of Statutory audits for all the regions – India, UK, US, Singapore and China.

• Review and interpret financial reporting requirements, rules and regulations.

• Statutory compliance management like direct taxes, indirect taxes as well as payroll taxes for various geographies.

• Helps with different accounting fields, including accounts receivable, accounts payable, fixed assets, journal entry review, etc.

Requirements

• Chartered Accountant with 4 to 7 years of relevant years of experience.

• Proficiency in Microsoft Office Suite (MS Excel & MS Word).

• Effective oral and written communication skills. Strong command over written and spoken English.

• Strong hands-on experience in General ledger transactions, preparation of financial statements and MIS reporting.

• Experience in convening statutory audits.

• Experience in Transfer Pricing will be a value add

#JobDescription:

Are you a talented and motivated Drupal Developer with a passion for creating amazing digital experiences? We are seeking a skilled Drupal Developer to join our dynamic team. As a Drupal Developer you will have the opportunity to work on exciting projects, collaborate with a talented team, and grow your career in web development.

#KeyResponsibilities:

-> Develop and maintain Drupal-based websites and web applications.

-> Collaborate with cross-functional teams to design and implement web solutions.

-> Write clean, maintainable, and efficient PHP code.

-> Customize and extend Drupal modules and themes.

->Ensure the performance, security, and scalability of Drupal websites.

->Debug and troubleshoot issues as they arise.

->Stay up-to-date with the latest Drupal and web development trends and technologies.

#Qualifications:

-> Bachelor's degree in Computer Science or a related field (preferred).

->1-3 years of professional experience in Drupal development.

->Strong proficiency in PHP, HTML, and JavaScript.

->Experience working with Drupal 8 or 9.

->Knowledge of Drupal theming and site building.

->Familiarity with front-end frameworks and libraries (e.g., React, Vue.js) is a plus.

->Excellent problem-solving and debugging skills.

->Ability to work collaboratively in a team environment.

->Strong communication and interpersonal skills.

->Openness to learning and adapting to new technologies.

#mandatory #skills to have: PHP , HTML, CSS, JavaScript and Drupal

• Build and manage productive, professional relationships with clients

• Maximize revenue by selling services and achieve fortnightly and monthly client retention and revenue targets

• Systematic follow-up and time-bound closures

• Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and offer tailored solutions to meet their mobile repair requirements.

Required Candidate profile

• Application of sales techniques

• Ability to work independently

• Hunger to learn and grow

• Customer Orientation

JOB DESCRIPTION

Senior Frontend Engineer (React)

About us-

It is an app that allows offline businesses to sell their products and services

online. On our app, the users can make beautiful product catalogues (catalogs) right from a

smartphone and share with their customers easily on different social media apps such as

Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital. We is currently powering over 3.7 M ecommerce stores built by indian small businesses and growing at a crazy rate.We are looking for a full-stack developer to join our team who will be part of our new innovations team.

DESCRIPTION-

We are looking for a great Frontend developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

RESPONSIBILITIES-

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

REQUIREMENTS-

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Familiarity with RESTful APIs and sockets
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM,etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools
• Experience with PWAs and React Native is a huge plus

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We're backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among the top five Ed-tech companies of India and has the trust of 1 million parents.

Job Summary

• The candidate must be able to communicate effectively since the job involves coordinating with clients, couriers, and other operational departments.
• The candidate must ensure that quality assurance checks are completed and maintained.
• A Candidate is responsible for monitoring deliveries, ensuring customer satisfaction, and maintaining accurate logs of all transportation and goods.
• Preparation of Non-Delivery Report.
• Should have sound knowledge of Microsoft Excel (advanced), Microsoft word, MIS, maintaining and updating trackers.
• The candidate should be fluent in Hindi, English, and regional languages.

Responsibilities and Duties

• Logistic Management
• Warehousing
• Courier Management
• Verification and Customer Support
• Team Management

About Hop:

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

About Individual

Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.

The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.

Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.

General Skills

• 1-2 years of experience in backend development.
• Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
• Exposure to Behaviour Driven Development and experience in programming and testing.
• Excellent verbal and written communication skills.
• Good time management and organizational skills.
• Dependability
• Accountability and Ownership
• Right attitude and growth mindset
• Trust-worthiness
• Ability to embrace new technologies
• Ability to get work done
• Has good code reviewing skills for conformance.
• Has good software testing skills and good code writing skills.

Technical Skills

• Exposure with back-end programming languages with hands on JAVA, Node JS etc along with Spring framework.
• Database administration and management of a hosting environment such as AWS.
• Sound understanding of relational and non-relational DB systems such as MySQL, Post-gres, MongoDB etc.
• Has experience dealing with JIRA (issue tracking tools), Confluence (knowledge management) tools.
• Experience with building and maintaining microservices.
• Experience with building and integrating the core system with external APIS.
• Good to have: Domain knowledge in the BFSI tech stack.
• Has handled scalability and worked on backend security protocols.
• Has worked on both mobile and web development.
• Has experience and inclination to work on architectural design and review.

Day-to-Day Responsibilities 

1. Contribute in all phases of the software development life cycle.
2. Partake in software and architectural development activities.
3. Conduct software analysis, programming, unit-testing and debugging.
4. Transforming requirements into functional modules.
5. Recommend changes to improve established application processes.
6. Work quickly with a clear bias towards actions and continuous development.
7. Participate in regular code reviews of peers and be open to pairing when necessary.