Customer Support Executive for E-Commerce customers

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Job Description
Key Responsibilities:
- Design, develop, test, and deploy high-quality backend solutions using Java and Spring Boot.
- Build and maintain scalable microservices that interact with various data sources and front-end applications.
- Develop RESTful APIs for internal and external consumption.
- Write clean, maintainable, and efficient code following best practices and coding standards.
- Collaborate with cross-functional teams including front-end developers, QA, and DevOps.
- Troubleshoot and resolve technical issues across environments.
- Participate in code reviews, unit testing, and integration testing.
- Ensure application performance, uptime, and scale by identifying and resolving bottlenecks.
Required Skills & Qualifications:
- Strong proficiency in Java (8 or higher).
- Hands-on experience with Spring Boot framework.
- Experience in developing RESTful APIs and understanding of HTTP protocols.
- Solid understanding of Microservices architecture and related patterns (e.g., service discovery, circuit breaker).
- Familiarity with relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
- Understanding of containerization tools (e.g., Docker) and orchestration tools (e.g., Kubernetes) is a plus.
- Knowledge of CI/CD pipelines and version control tools like Git.
- Excellent problem-solving skills and attention to detail.
- Good communication and teamwork skills.
Preferred Qualifications:
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Familiarity with message brokers like Kafka or RabbitMQ.
- Exposure to Agile/Scrum development methodologies.

Candidate MUST HAVE product-based company experience and a minimum of 3years of experience in DevOps.
What you will do (or learn) :
1. Build our application stack on AWS. Infrastructure as code (read Terraform)
2. Build state-of-the-art CI/CD pipelines.
3. Manage data warehouses and data pipelines.
4. Work on infrastructure and data security.
5. State-of-the-art log management system and tooling around them.
6. Monitoring and alerting system.
What do we expect from you?
1. 3 to 10 years of experience with DevOps or SRE principles.
2. Good fundamentals of database management and other distributed systems management.
3. Experience in infrastructure as code or other configuration management systems.
4. Experience in scripting languages (like bash, python, go lang etc.)
5. Good understanding of Linux systems
6. Strong debugging and troubleshooting skills
7. Experience in tooling around monitoring, CI/CD, log management systems.

MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology. We are seeking a skilled and dedicated full-time virtual assistant who will be full time influencer marketing executive
Skills
1. Strong analytical skills
2. excellent communication skills
3. Adaptability: Willingness to learn new tools and techniques as digital marketing trends evolve.
4. Team Collaboration: Ability to work effectively within team environment, collaborating with marketing specialists, designers, and developers.
5. Problem-Solving: Aptitude for identifying issues or challenges and proposing solutions to improve efficiency and effectiveness.
6. Research Skills: Ability to conduct market research, competitor analysis, and trend
7. Content Management: Basic understanding of content creation, editing, and publishing for various marketing materials
8. Proficiency in Ms office & Canva
Create and implement employee relations policies to help increase employees’ job satisfaction
2.Devise a list of procedures and practices for hiring new employees and managing our staff
3. Establish an orientation procedure for onboarding new hires and training them to meet the needs of the company Communicate with employees about compensation, benefits and other facets of their employment
4. End to end hiring, training, induction and performance management
5. Respond to questions or complaints from employees in a timely fashion Manage all other HR department personnel
6. Formulate HR policies, payroll systems, adherence to statutory compliances and laws Requirements:
- Full Time Masters Degree/ PGD in Human Resources or related field required from a reputed Institute
- Strong understanding of the interviewing process, benefits administration, payroll and other HR functions Excellent oral & written communication, leadership and planning skills

- Hands-on experience in modern web-development using .Net core, C#, Angular2+, Javascript, HTML5, CSS
- Expertise in developing services (SOAP-WCF and REST)
- Expertise in web development frameworks like ASP.NET MVC
- Good knowledge of database concepts and Microsoft SQL Server
- Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
- Experience working in any of the JavaScript frameworks like Ember.js, AngularJS, or ReactJS is a bonus.
- Strong analytical and troubleshooting skills.
- Ability to work as an individual contributor.
- Flair to learn new technologies and thrive in an agile environment.
them peace of mind on every transaction they make with us! OLX Group is a global product and tech
company with 19 brands, +5000 people, 45 countries and one mindset - customer first. Every month
350 million people use our trading platforms. We estimate that 17 million things are exchanged on our
apps and platforms every single month.
And this is not enough! OLX Group is part of Prosus, a global internet group and one of the largest
technology investors in the world! With this we combine the spirit and agility of a startup with the
maturity that comes from being part of a 100-year-old company.
What you will be doing :
• As a SDET for OLX Autos Dealer Experience Team, you'll get the chance to work with an
internationally diverse group of smart people and have the liberty to implement and improvise
automation suits with your ideas and processes in your very own team with us.
• You'll work in a company that brings together classifieds and offline car-sales, helping to
disrupt the way cars are being sold on a global scale. The role is really exciting as it is both
functional and automation.
• You’ll be working with a cross functional pack and QA chapter to shape high quality culture of
android/ios/web apps with product and design experts.
• You’ll be contributing to feature acceptance scenarios right from planning to go-live. Develop
functional understanding and drive the automation lifecycle (develop-review-maintain) for
native and web apps.
Who we’re looking for:
Must Have :
• Strong Engineering Automation and Functional Quality background with at-least 2 years in the
industry.
• Track Record of any programming language and simple constructions (JavaScript preferable.
Java/Python/Golang is a good to have).
• Past active role in working with agile (scrum/kanban) development and delivery processes.
• Very good understanding of QA principles / test design techniques (e.g. boundary values
analysis , equivalence partitioning, state transition, model based testing etc).
• Should have experience with tools like Jira, TestRail.
• In-depth experience with one or more test automation frameworks using Selenium, Appium or
other automation stacks.
• Knowledge of test automation patterns (ex: Page Object), Understanding of GoF patterns is
beneficial.
• Working with APIs and native android or ios clients.
• Engineering Mindset with the ability to translate from functionality to test scenarios covering
corner cases.
Good to have :
• Experience with high traffic websites and 24/7 operation.
• Hands-on experience with both white box and black box testing.
• Experience in CI / CD, infra strack knowledge (docker, K8s, public clouds).
• Familiar with Microservices vs Monolithic architecture.
What we’ll give you:
• Unique opportunity to become a part of an international team of top engineers learning from
one another and contributing to the global OLX Group success.
• Phenomenal place to learn and develop within a fast growing, global classifieds leader which
opens further career opportunities in the diverse world of OLX.
• Great Perks as a baseline, including opportunity to go for courses and conferences.
• A workplace where trust, empowerment and feedback are valued; a positive and inspiring
working atmosphere.
• Office in the city centre of Gurgaon
• Flexible working hours and the option to do home office.
• Mentoring; personal branding support focused on leadership; diverse career opportunities.
• Access to an online learning platform with 20.000 online courses for coding, management
techniques, languages and many more.
What you'll need to know about us:
• OLX Group is a global product and tech company, operating in more than 40 countries under
17 market-leading brands such as Avito, letgo, OLX, Property24, AutoTrader and more.
• We’re a team of 5,000+ ambitious, curious people building online marketplaces that are used
by over 330 million people every month to buy and sell almost anything, promoting prosperity
within local communities.
• We are proud to be different, and we work differently too. We combine the spirit and agility of
a start-up with the maturity that comes from being part of a 100-year-old company.
• We are allergic to corporate interference and we love to operate in exotic and challenging
markets! We improvise, experiment and push each other further.
OLX Group is a Naspers company, a global consumer internet group and one of the
largest technology investors in the world. Around a fifth of the world’s population improve their daily
lives by using the products and services from companies that Naspers operates and invests in.
Our Mission
We empower people to upgrade their lives by making it easy for one billion people to exchange goods
and services through products and services customers love.
If you are as excited as us about this position and our company, we hope you join us! If you’d like to
learn more about the OLX Group take a look at the other parts of our website. And remember, we are
an equal opportunity employer
Experience: 2+ years
Job Location Flexible: [Work from anywhere in India / Gurgaon based on the need]
Selection process: HR Round followed by Group Discussion and Sales Manager Round.
Qualification: B.com, BBA, MBA, any graduate
Salary Offered: As per industry standard.
About UAI Autoworks Pvt Ltd.
UAI Autoworks is a tech-enabled car servicing, repairing and detailing platform providing 24*7 minor repair services and roadside assistance.
With the vision to teach millions in a scalable way, they have pioneered a proprietary online teaching platform, which completely mirrors the offline classroom experience into online, and thus delivers a world-class learning experience to students.
With an in-house placement cell, they are actively involved in sourcing relevant tech openings and showcasing their students profiles to get them a rewarding career in tech.
- Coordinating and facilitating call calibration sessions for the teams.
- Preparing timely and relevant reports and providing actionable data for internal stakeholders as needed.
- Identifying process gaps and fixing them to ensure that the process is streamlined.
- Training and coaching the team members to help them improve the quality and deliver the required performance.
- Undertaking various initiatives to ensure high standards of quality across all teams.
What you need to have:
- Should have experience in call auditing and call monitoring.
- Minimum 3 years of work experience into quality for BPO/ Ed-Tech/ E-commerce/ Internet industry.
- Good with MS office skills like excel, word, powerpoint etc.
- Confident and Presentable
- Excellent Communication Skills
- B-Tech or IT Background Preferable (Not Mandatory)

