Customer Support Executive for E-Commerce customers

Role: Graphic Designer

Experience: 0-3 years

Location: Ambattur, Chennai

Responsibilities:

● Collaborate with the marketing and creative teams to understand design requirements, objectives, and target audience.

● Develop design concepts, graphics, and layouts based on the project briefs and brand guidelines.

● Create visually appealing designs for various marketing materials, including digital and print assets such as brochures, flyers, banners, social media graphics, and website elements.

● Produce high-quality illustrations, icons, and infographics that effectively communicate complex ideas and information.

● Select colors, typography, and imagery that align with the brand identity and project goals.

● Ensure all designs are visually cohesive and consistent across different platforms and channels.

● Utilize industry-standard design software and tools to create and edit graphics, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).

● Collaborate with the creative team to brainstorm and contribute innovative design ideas and concepts.

● Manage multiple design projects simultaneously while adhering to project timelines and deadlines.

● Stay updated with design trends, techniques, and best practices, and incorporate them into design projects.

● Maintain and organize design files, assets, and documentation for easy accessibility and future reference.

● Work closely with external vendors, printers, and other partners to ensure accurate and high-quality production of design materials.

● Incorporate feedback and iterate designs based on stakeholder input and requirements.

● Contribute to the continuous improvement of design processes and workflows.

Requirements:

● Bachelor's degree in graphic design, visual communication, or a related field.

● Minimum 0-3 years work experience as a Graphic Designer or in a similar role.

● Proficiency in using industry-standard design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).

● Strong portfolio showcasing a diverse range of design projects and styles.

● Excellent understanding of design principles, typography, color theory, and layout composition.

● Creative thinking and the ability to generate innovative design concepts and solutions.

● Strong attention to detail and a keen eye for aesthetics.

● Good communication and collaboration skills to work effectively with cross-functional teams.

● Ability to manage multiple projects simultaneously and meet deadlines.

● Knowledge of digital design principles and formats for online platforms.

● Familiarity with print production processes and specifications.

● Familiarity with UX/UI design principles and an understanding of user-centered design is a plus.

● Knowledge of motion graphics and video editing software is a plus.

Note: Send your Resume attached with Portfolio

Let’s get started on building your path to success!

• Promote insurance products and services through digital and offline marketing channels.

• Identify potential customers and generate qualified leads.

• Assist in organizing and participating in promotional campaigns, marketing initiatives,

and customer engagement activities.

• Support the sales team in pitching insurance plans and explaining product benefits.

• Collect and analyze market feedback for continuous improvement.

• Stay updated with industry trends and product knowledge.

• Maintain accurate records of outreach and customer interactions using CRM tools or

spreadsheets.

• Close sales deals and work towards achieving monthly/quarterly sales targets.

• Travel to different cities for client meetings, product demos, and business negotiations.

• Visit customer sites to understand requirements and build strong business relationships.

• Maintain proper documentation of leads, follow-ups, and sales activities.

• Support end-to-end recruitment activities including resume screening and interview coordination
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• Assist with employee onboarding and HR documentation
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• Draft HR letters and official communications (offer letters, appointment letters, emails)
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• Maintain HR trackers and reports using Excel / Google Sheets
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• Collect and organize payroll-related data such as attendance, leaves, and working hours
• 
  
• Post and manage job openings on job portals and social media platforms
• 
  
• Support HR operations, policies, and employee engagement initiatives
• 
  
• Provide general administrative and coordination support as required
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• Eligibility & Skills
• Graduate in HR, Business Administration, Management, or related fields
• 
  
• Freshers and candidates with up to 1 year of experience may apply
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• Basic understanding of HR processes and recruitment
• 
  
• Working knowledge of Excel / Google Sheets and Google Workspace
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• Good communication, coordination, and documentation skills

• Internship Option
• Internship Duration: 6 months
• 
  
• Stipend: ₹10,000 – ₹12,500 per month (depending on candidate profile)
• 
  
• Opportunity: Potential conversion to full-time role based on performance

Experience/skills required

Key Qualifications

• Developer Role:
• Preferably Java 
• CI/CD - DevOps (Exposure)
• Messaging Middleware (Exposure to Kafka or any other messaging middleware)
• DB: Oracle (pref) - any other Database platforms (SQL/NoSQL)
• Server Side: Java, Spring boot Microservices
• Exposure to Any Major Cloud Platform (AWS/Azure/GCP)

About the Role 

As a result of our rapid growth, we are looking for a Java Backend Engineer to join our existing Cloud Engineering team and take the lead in the design and development of several key initiatives of our existing Miko3 product line as well as our new product development initiatives. 

Responsibilities 

•  Designing, developing and maintaining core system features, services and engines
• Collaborating with a cross functional team of the backend, Mobile application, AI, signal processing, robotics Engineers, Design, Content, and Linguistic Team to realize the requirements of a conversational social robotics platform which includes investigate design approaches, prototype new technology, and evaluate technical feasibility
• Ensure the developed backend infrastructure is optimized for scale and responsiveness 
• Ensure best practices in design, development, security, monitoring, logging, and DevOps adhere to the execution of the project. 
• Introducing new ideas, products, features by keeping track of the latest developments and industry trends 
• Operating in an Agile/Scrum environment to deliver high quality software against aggressive schedules

Requirements 

• Proficiency in distributed application development lifecycle (concepts of authentication/authorization, security, session management, load balancing, API gateway), programming techniques and tools (application of tested, proven development paradigms)  
• Proficiency in working on Linux based Operating system. 
• Proficiency in at least one server-side programming language like Java. Additional languages like Python and PHP are a plus 
• Proficiency in at least one server-side framework like Servlets, Spring, java spark (Java). 
• Proficient in using ORM/Data access frameworks like Hibernate,JPA with spring or other server-side frameworks. 
• Proficiency in at least one data serialization framework: Apache Thrift, Google ProtoBuffs, Apache Avro,Google Json,JackSon etc. 
• Proficiency in at least one of inter process communication frameworks WebSocket's, RPC, message queues, custom HTTP libraries/frameworks ( kryonet, RxJava ), etc.  
• Proficiency in multithreaded programming and Concurrency concepts (Threads, Thread Pools, Futures, asynchronous programming). 
• Experience defining system architectures and exploring technical feasibility tradeoffs (architecture, design patterns, reliability and scaling)
• Experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Good understanding of networking and communication protocols, and proficiency in identification CPU, memory & I/O bottlenecks, solve read & write-heavy workloads. 
• Proficiency is concepts of monolithic and microservice architectural paradigms. 
• Proficiency in working on at least one of cloud hosting platforms like Amazon AWS, Google Cloud, Azure etc.   
• Proficiency in at least one of database SQL, NO-SQL, Graph databases like MySQL, MongoDB, Orientdb 
• Proficiency in at least one of testing frameworks or tools JMeter, Locusts, Taurus 
• Proficiency in at least one RPC communication framework: Apache Thrift, GRPC is an added plus 
• Proficiency in asynchronous libraries (RxJava), frameworks (Akka),Play,Vertx is an added plus 
• Proficiency in functional programming ( Scala ) languages is an added plus 
• Proficiency in working with NoSQL/graph databases is an added plus 
• Proficient understanding of code versioning tools, such as Git is an added plus 
• Working Knowledge of tools for server, application metrics logging and monitoring and is a plus Monit, ELK, graylog is an added plus 
• Working Knowledge of DevOps containerization utilities like Ansible, Salt, Puppet is an added plus 
• Working Knowledge of DevOps containerization technologies like Docker, LXD is an added plus  
• Working Knowledge of container orchestration platform like Kubernetes is an added plus 

About TechWeirdo:

Techweirdo delivers secure enterprise solutions from SaaS to On-Premise, anywhere, from Application to AI. We offer consultation, services and products to holistically address the digital transformation goals of the enterprises. 

Skills/ Role Requirements:

• Strong hands-on experience of Django REST framework
• Experience in working in a dockerized environment
• Implementation knowledge of scalable microservices architecture
• Experience in using celery
• Domain-driven design principles
• Strong SQL skills
• Ability to deploy a python backend on production in a dockerized environment with Nginx and Gunicorn
• Experience in integrating ML models in Django or Flask is a plus
• Experience with AWS services like S3, API gateway, SES, SQS, SNS, Aurora, Dynamo is plus
• Knowledge of lambda and cloudformation are plus
• Knowledge of React is plus

Working with TechWeirdo be like:

• Surrounded by curious learners: With a Growth Mindset as our core strength, we created a learning environment with curious tech learners.
• New challenges every day: There is no ordinary day at TechWeirdo, if you like solving problems, then this is the right place for you.
• Zero micro-management, limited supervision: We encourage our team to take on challenging tasks and solve complex problems by taking ownership of their tasks. We trust our team to take calculated risks.
• Great networking: You will be connected with c-suite executives of top organizations while working with our winning team.
• Building technology how you want, when you want: We welcome people who see things differently as they are the one who has ability to change the world.
• Being heard in every meeting: At TechWeirdo, suggestions are encouraged, initiatives are supported, and opinions and perspectives are valued.

We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 32 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Must Have Skills: Digital products, Industry 4.0, RFP, Agile

WHAT MAKES YOU A GOOD FIT FOR THIS ROLE:

• Should have experience in Supply chain/Data analytics/IOT domains.

• Must have experience as a consultant in one or more of the following domains: manufacturing, light engineering industry, heavy engineering, automotive, chemical, food & beverages, consumer goods, agriculture.

• Good experience in implementing IoT use cases across Edge and Cloud by leveraging standard out of the box platforms or creating bespoke solutions.

• Candidate should be fluent in agile delivery model with experience in working with any of the agile product management tool, preferably JIRA.

• Ability to create an understanding of customer business and customer value chain to identify the AS-IS process and digital gaps and create a TO-BE process.

• Must have experience in creating digital products / software / digital platforms.

• Must have experience in conducting customer workshops and ability to engage with them to elicit their business requirements and product requirements.

• Must have experience as a product owner especially in – creating and championing customer and product vision, identifying and documenting customer needs, managing the product backlog, prioritizing the requirements, planning and creating roadmaps for MVP.

• Should have experience of creating responses to customer RFP and RFI proposals.

• Must have ability to make and effectively communicate decisions. The candidate should know how to disagree, how to address opposition/rejection, how to navigate the conflicts in multi stakeholder requirement and how to build consensus.

• Must have excellent written and verbal communication skills and demonstrated ability to work with a global team.

WHAT ARE YOUR RESPONSIBILITIES:

• Ensuring short term and long-term success of the account

• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings

• Interacting with other Center of Competence (CoE) architects and teams, and providing solutions from a software perspective

• Analyzing applications, both pre-production and post-production

• Participating in process studies or pre-sales process of responding to RFI, RFPs and proposals

• Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs

• Quickly understanding the business issues and data challenges of client’s organization and industry

• Providing expertise on the systems capabilities/limitations as it relates to business goals

• Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects

• Driving the implementation of technology and process solutions from concept to completion

• Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle

• Good understanding of clients’ accounts, client database and business projects

• Conceptualizing and executing workshops internally and with customers on technology and business topics to identify new solution areas and use cases

• Effectively managing program(s) through development of robust schedules, change control, and risk mitigation

• Owning the health of the account on all key metrics (risk, scope, schedule, quality, resources, finance, and customer satisfaction)

• Showcasing a consulting mindset by acting as a solution provider rather than an order taker

• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case

• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance

We are looking for a VB6 , C# and SQL developer

The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.

Your primary responsibility will be to design and develop application functionality based on the requirements from the client.

Responsibilities and Duties

• Ensuring and implementing the best possible performance, quality, and responsiveness of applications
• Ability to Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Flexible and proactive working style with strong personal ownership of problem resolution.
• Ability to multi-task under pressure and work independently with minimal supervision.
• Commitment to optimization and accountability evident in creating technical documentation for reference and reporting

Qualifications and Skills

· More than 2 years experience in vb6 and .NET development

· Experience with Entity Framework 6.0

· Experience with MS- Access

· Strong knowledge of .NET framework 4.5, 4.6, C#

· Strong understanding of object-oriented programming

· Familiarity with Microsoft SQL Server

· Familiarity with Microsoft Azure

Job Types: Full-time, Permanent

Salary: ₹12,000.00 - ₹50,000.00 per month

Brief about Coursebook: 

Coursebook is a SaaS platform which helps educational businesses like Coaching & Training Institutions to Create, Market and Sell video courses Online through Coursebook. We are currently incubated at IIM Bangalore where our whole Team is placed. 

Product 1:

https://coursebook.in/">Coursebook.in was launched in March 2019, as a Marketplace for Courses, where training and coaching institutions could list their Courses on our platform and students could view and book the desired course of their choice. After a few months we choose not to actively develop this product due to a greater need in another Product. 

Product 2: (Main Product)

https://coursebook.us/">Coursebook.us is a SaaS platform where Educational businesses like Coaching and Training institutions can manage their day to day operations like Leads, Marketing, Online Payments, Invoicing, students as well as delivering a great learning experience to their students through Video Courses and LIVE CLASSES.

In short, we help any Freelancer, Universities, Coaching and Training institution to take their complete operations online.

We have different dashboard for Institute Admin (Owner/Director), Branch Manager, Sales Manager, Mentor/Teacher and for the student making our offerings very concrete. 

Technology Stack Information:

The web application would be designed & developed using open source technologies

Backend Languages

Golang and Node

Database

PostgreSQL is the choice for the database layer. PostgreSQL is industry standard for web applications and server the need for this scale of an application.

Infrastructure

Amazon EC2 for web hosting, S3 for storage, SQS for implementing queues are few of them which are to be integrated and used in the application.

Front End Elements

React

CTC: 10,00,000