Customer Support Executive for E-Commerce customers

The role is with a Fintech Credit Card company based in Pune within the Decision Science team. (OneCard )

About

Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.

The Engineering Challenge

“Re-imaging credit and payments from First Principles”

Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies.

Purpose of Role :

- Develop and implement the collection analytics and strategy function for the credit cards. Use analysis and customer insights to develop optimum strategy.

CANDIDATE PROFILE :

- Successful candidates will have in-depth knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques. They will be an adept communicator with good interpersonal skills to work with senior stake holders in India to grow revenue primarily through identifying / delivering / creating new, profitable analytics solutions.

We are looking for someone who:

- Proven track record in collection and risk analytics preferably in Indian BFSI industry. This is a must.

- Identify & deliver appropriate analytics solutions

- Experienced in Analytics team management

Essential Duties and Responsibilities :

- Responsible for delivering high quality analytical and value added services

- Responsible for automating insights and proactive actions on them to mitigate collection Risk.

- Work closely with the internal team members to deliver the solution

- Engage Business/Technical Consultants and delivery teams appropriately so that there is a shared understanding and agreement as to deliver proposed solution

- Use analysis and customer insights to develop value propositions for customers

- Maintain and enhance the suite of suitable analytics products.

- Actively seek to share knowledge within the team

- Share findings with peers from other teams and management where required

- Actively contribute to setting best practice processes.

Knowledge, Experience and Qualifications :

Knowledge :

- Good understanding of collection analytics preferably in Retail lending industry.

- Knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques and market trends

- Knowledge of different modelling frameworks like Linear Regression, Logistic Regression, Multiple Regression, LOGIT, PROBIT, time- series modelling, CHAID, CART etc.

- Knowledge of Machine learning & AI algorithms such as Gradient Boost, KNN, etc.

- Understanding of decisioning and portfolio management in banking and financial services would be added advantage

- Understanding of credit bureau would be an added advantage

Experience :

- 4 to 8 years of work experience in core analytics function of a large bank / consulting firm.

- Experience on working on Collection analytics is must

- Experience on handling large data volumes using data analysis tools and generating good data insights

- Demonstrated ability to communicate ideas and analysis results effectively both verbally and in writing to technical and non-technical audiences

- Excellent communication, presentation and writing skills Strong interpersonal skills

- Motivated to meet and exceed stretch targets

- Ability to make the right judgments in the face of complexity and uncertainty

- Excellent relationship and networking skills across our different business and geographies

Qualifications :

- Masters degree in Statistics, Mathematics, Economics, Business Management or Engineering from a reputed college

• Design and Build sophisticated and highly salable apps using Flutter.
•  Translate and Build the designs into high-quality responsive UI code.
•  Write efficient queries for core Data.
•  Use of Model-View-Controller (MVC) and Model-View-ViewModel-Controller (MVVM) architecture and develop maintainable, testable and functional software that meets product requirements.
•  Resolve any problems existing in the system and suggest and add new features in the complete system.
•  Follow the best practices while developing the app.
•  Use CI/CD for smooth deployment.
•  Document the project and code efficiently.
•  Manage the code and project on Git to keep in sync with other team members and managers.
•  Suggest new features and/or enhancements.
•  Maintaining software through product life cycle including design, development, verification and bug fixes.
•  Write tests for the App.
•  Knowledge of different state management libraries like BloC,  GetX, Provider will be a plus point.

• Make a list of potential clients such as supermarkets, online grocery portals, kirana stores, etc.
•  Work on analysing sales data and generate weekly sales reports via field sales management software
•  Accompany salesmen and understand the selling process in-field sales
•  Visit kirana stores and supermarkets to analyse shelf space, competitors in the market and market share of our product
•  Suggest suitable promotional activities based on your observations
•  Work closely with field sales executives and assist them in ascertaining the productivity of stores
• Manage and learn the overall sales process and get first-hand experience in the FMCG market
• Good telecommunication skills and corporate skills.

1. Work as a Senior Developer or Tech Lead for blockchain-based projects.
2. Lead small development teams (3-5 people).
3. Work in Agile/Scrum teams.
4. Deliver quality solutions to customers by implementing relevant tools/ frameworks/ libraries in Hyperledger.

1. Experience in the role of a senior developer/tech lead for blockchain and non-blockchain-based projects. (At least 3 to 5 projects)
2. Hands-on experience with Enterprise Blockchain platforms (particularly Hyperledger ONLY) and a good awareness of others, to evaluate and drive the selection of the right platform for the area of implementation.
3. Must be well versed with software design and development methodologies for web application development using Java/Java EE/Open Source or Microsoft .NET technologies.
4. Mandatory experience in implementing Blockchain applications/projects using MEAN/MERN/Java/Go technology stack, Git, Linux/ Ubuntu/ MacOs/ Windows/ Virtual machines.
5. Understanding of smart contracts and experience in developing smart contracts (Node/ JavaScript/ Go/ Java) for at least 2 live projects.
6. Knowledge of design considerations, best practices, and standards for designing smart contract-based solutions for decentralized applications.
7. Understanding of common tools/ frameworks/ libraries used for quality software development and Blockchain implementation, including those for Hyperledger.
8. Knowledge of common architecture patterns for applications (MVC, SPA), cloud, data storage, security, API/Integration, serverless architectures, etc.
9. Experience in using (and configuring) CI/CD pipelines (and know-how of DevOps) for blockchain projects.
10. Experience in leading small development teams (3-5 people) and should have worked in Agile/Scrum teams.
11. Strong verbal and written communication skills; must be comfortable with client and stakeholder interactions.
12. Good understanding of IPFS and IPNS protocols.

1. Interest to learn and apply learning to design and implement blockchain solutions
2. Record of publication of good quality blogs and papers.
3. Completion of relevant certifications: Blockchain developer, Java EE / Web Application Developer, Cloud Certification, etc.

About us:

Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.

We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in 2016 and 2018.

We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada.

Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.

Marquee customers along with some exciting start-ups are part of our clientele.

We are searching for a Laravel developer to build web applications for our clients. In this role, you will design and create projects using Laravel framework and PHP, and assist the team in delivering high-quality web applications, services, and tools for our business.

Responsibilities-

1. Discussing project aims with the client and development team.
2. Designing and building web applications using Laravel.
3. Troubleshooting issues in the implementation and debug builds.
4. Working with front-end and back-end developers on projects.
5. Testing functionality for users and the backend.

Requirements-

• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.

Additional information-

Job type- Full time- in office

Minimum experience- 1 year

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

●    Overall 8+ Years of Experience in Web Application development.

●    5+ Years of development experience with JAVA8 , Springboot, Microservices and middleware

●    3+ Years of Designing Middleware using Node JS platform.

●    good to have 2+ Years of Experience in using NodeJS along with AWS Serverless platform.

●    Good Experience with Javascript / TypeScript, Event Loops, ExpressJS, GraphQL, SQL DB (MySQLDB), NoSQL DB(MongoDB) and YAML templates.

●    Good Experience with TDD Driven Development and Automated Unit Testing.

●    Good Experience with exposing and consuming Rest APIs in Java 8, Springboot platform and Swagger API contracts.

●    Good Experience in building NodeJS middleware performing Transformations, Routing, Aggregation, Orchestration and Authentication(JWT/OAUTH).

●    Experience supporting and working with cross-functional teams in a dynamic environment.

●    Experience working in Agile Scrum Methodology.

●    Very good Problem-Solving Skills.

●    Very good learner and passion for technology.

●     Excellent verbal and written communication skills in English

●     Ability to communicate effectively with team members and business stakeholders

Secondary Skill Requirements:

● Experience working with any of Loopback, NestJS, Hapi.JS, Sails.JS, Passport.JS

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.

JD of GC/BDE/Sr BDE- Inside Sales. 

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30am-7:30pm/ Mon-Sat working.

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 

Role and Responsibilities-

• Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
• Scheduling free demo lectures for the students.
• Doing post demo calls and closing sales.
• Maintaining a pipeline of all sales administration using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.
• Flexible to work on additional days and hours.

What we offer you-

•  A salary that you can't get in your current company.
• Incentives and perks that you can't imagine.
• A work culture that doesn't feel like work.

OS Ninja (iOS Developer)

Hello there! You’ve got 99 problems but a buggy code ain’t one? Do you have 2-5 years experience in building kickass iOS applications?

WE ARE LOOKING FOR YOU!

What will be your roles and responsibilities:

• Design and build applications for the iOS platform.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Contribute to the design, architecture, and development of apps that are elegant, efficient, secure, highly available, and maintainable.
• Ability to work in areas outside of your usual comfort zone and get things done quickly.

What we need

• You are proficient with Objective-C or Swift 5.0, SwiftUI, MVP, AutoLayout, UIKit, and Cocoa Touch.
• You have experience with iOS frameworks such as Core Data, Core Animation, Core Graphics, and Core Text, etc.
• You have proven hands-on experience working with table views, scroll views, delegates, notifications, NSOperations, GCD, and mainly Core Animations.
• You have good knowledge of TestFlight and XCode.
• You have an understanding of Apple’s design principles and interface guidelines.
• You have experience with performance and memory tuning with tools such as Instruments and Shark, depending on project needs.
• Knowledge of iOS networking, various design patterns, and Multithreading.
• You care about code quality and you know how to deliver high-quality code.
• You have a good understanding of code versioning tools such as Git.
• You have experience in writing functional tests experience in the usage of instruments to detect memory leaks and for performance optimization and you have familiarity with continuous integration.
• You have experience in shipping one or more iOS apps, ideally currently available on the App Store.

Senior Flutter Developer

Position: Senior Flutter Developer
Experience Required: up to 4 years
Positions: 03

About us:

Saakh is building a social networking platform for businesses who sell on credit in order to solve for their payment collection challenges faced by every seller on a day to day basis. Our vision is to make payments collections timely and automatic for these businesses. Saakh is building a community of trustable businesses. We are building an eco-system where a business who has cheated once cannot ever cheat again.

Job Description:

You will be responsible for User Interface development of Saakh’s android/IOS based mobile applications. You will work closely with founder and CTO to discuss the strategy and to implement the said aforesaid within the deadlines. Saakh is a fast-moving start-up who is at the early stages, timely execution is of paramount importance.

Job Responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems,

delivering high-availability and performance

• Contribute in all phases of the development lifecycle: concept, design, build, deploy, test,

release to app stores and support.

• Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the

functionality of the application

• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and

presenting these for architectural review

• Collaborate with team members (product managers, developers, designers) to brainstorm

about new features and functionalities.

Desired Profile:

• Experience required - 4 Years
• Tech, MCA, M. Tech degree in Computer Science Engineering or a related subject
• Proficient in Java/Kotlin programming
• Knowledge and experience in Flutter Framework and DART programming
• Hands on experience in using RESTful APIs
• Hands on experience in designing and developing micro-services architecture and

containers

• Object oriented analysis, UML and design using common design patterns.
• Hands on experience in development IDE Android Studio, Android SDK, Firebase Test

Lab

• Experience with offline storage, threading, and performance tuning
• Familiarity with push notifications
• Familiarity with IOS integration with Flutter
• Experience using GitHub or similar environment
• Complete understanding of SDLC
• Experience with Agile development
• Experience with Material Design and Android UI design principles, patterns and best

practices

• Good knowledge of adding third-party libraries
• Ability to understand business requirements and translate them into technical

requirements

• Working knowledge of the general mobile landscape, architectures, trends, and emerging

technologies

• A track record of delivering successful complex consumer product apps (finance apps,

e-commerce apps)

• Critical thinker
• It is must to have a high sense of integrity.

Are you one of us?

We welcome you to Saakh’s family.