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Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

Strong UI / Product / Visual Designer Profile (Not UX-focused)

Mandatory (Experience 1) – Must have 2+ Years of hands-on experience in UI / Product / Visual Design, with strong exposure to web and mobile app design (from concepting, wireframes, prototypes to final UI).

Mandatory (Portfolio) – Must have a strong visual/UI design portfolio showcasing product, web, and app UI work with clear emphasis on visual hierarchy, interaction detail, color, and layout.

Mandatory (Tools) – Proficiency in Figma, Adobe XD, FigJam, Photoshop, Illustrator (knowledge of Sketch, Axure, Zeplin is a plus).

We are looking for a Ingredients HORECA Sales to grow business with hotels, restaurants, cafes, and catering clients. The role focuses on acquiring new accounts, managing key customers, and driving sales of food ingredients within the HORECA segment.

Key Responsibilities:

• Identify and onboard new HORECA customers across hotels, restaurants, cafes, and caterers.
• Manage and grow sales with existing foodservice accounts to achieve volume and revenue targets.
• Identifying market potential in order to establish new account, achieve food service sales volume, revenue and profitability goals.
• Execute local promotions and sales initiatives to increase product usage and brand visibility.
• Monitor pricing, contracts, and customer performance to ensure profitable growth.

Requirements

• Graduate in Hospitality, Food Technology, or related field.
• 8–15+ years of experience in HORECA / Foodservice sales.
• Strong network within HORECA customers.
• Good communication and negotiation skills.
• Proven ability to meet sales targets.

Benefits

• Collaborative work environment
• Performance-based incentives

Who is an ideal fit for us?

We seek professionals who are analytical, demonstrate self-motivation, exhibit a proactive mindset, and possess a strong sense of responsibility and ownership in their work.

What will you get to work on?

As a member of the Implementation & Analytics team, you will:

● Design, develop, and optimize complex SQL queries to extract, transform, and analyze data

● Create advanced reports and dashboards using SQL, stored procedures, and other reporting tools

● Develop and maintain database structures, stored procedures, functions, and triggers

● Optimize database performance by tuning SQL queries, and indexing to handle large datasets efficiently

● Collaborate with business stakeholders and analysts to understand analytics requirements

● Automate data extraction, transformation, and reporting processes to improve efficiency

What do we expect from you?

For the SQL/Oracle Developer role, we are seeking candidates with the following skills and Expertise:

● Proficiency in SQL (Window functions, stored procedures) and MS Excel (advanced Excel skills)

● More than 3 plus years of relevant experience

● Java / Python experience is a plus but not mandatory

● Strong communication skills to interact with customers to understand their requirements

● Capable of working independently with minimal guidance, showcasing self-reliance and initiative

● Previous experience in automation projects is preferred

● Work From Office: Bangalore/Navi Mumbai/Pune/Client locations

Job Description

· Design technical specifications for RPA (Uipath) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.

· Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.

· Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.

· Complies with and helps to enforce design and coding standards, policies and procedures.

· Ensures documentation is well maintained.

· Ensures quality of coded components by performing thorough unit testing.

· Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.

· Reports status, issues and risks to tech leads on a regular basis

· Improves skills in automation products by completing automation certification.

· Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

· 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).

· Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.

· Understands development methodology and lifecycle

· Should be trained on RPA tools (Uipath).

· Self-motivated, team player, action and results oriented.

· Well organized, good communication and reporting skills.

Job Description:

• Candidate will be responsible for sales in BFSI & Govt. Segment
• Candidate should have a relevant experience and proven track record in BFSI & Govt. Segment.
• To tap and map all prospective customers/partners
• To generate new business and increase customer base.
• To Focus on achieving assigned targets on a monthly basis
• Manage and own the entire sales cycle from quote to collection

Desired Candidate profile:

• Candidate having experience in dealing with BFSI & Govt. customers
• Ability to Sell & push products.
• Should have maturity and ability to handle the customer hierarchy confidently
• Having Business development and new customer creation experience.
• Should be innovative in identifying potential customer base.
• Self-Driven, Self-Motivated and go-getter.
• Able to face challenges and perform in a highly competitive and dynamic market and ecosystem and perform under pressure.
• This is a field sales position that involves excessive traveling (mostly in-city) and feet on the street.
• Proven track record of over-achieving targets on monthly, Quarterly and Yearly basis.

Responsibilities:

• Proactively engage with potential clients through outbound/inbound calls to introduce Firmway's software solutions and services.
• Identify and qualify prospects by understanding their business needs and explaining how our software can meet their requirements.
• Deliver persuasive sales pitches to create interest and excitement about Firmway's software and setup meetings on a daily basis for the sales team.
• Effectively handle objections and address any concerns or questions raised by potential clients during the conversation.
• Maintain accurate and detailed records of all interactions with clients in the CRM system.
• Follow-up with the prospects before the scheduled meeting and get them to join the call.
• Meet or exceed weekly and monthly targets for setting up qualified meetings with potential clients.
• Stay up-to-date with industry trends, product knowledge, and competitor offerings to effectively articulate our unique value proposition.
• Provide feedback to the marketing and product development teams based on clients' insights and needs.
• Continuously strive to improve sales techniques, product knowledge, and objection-handling skills. 

Designation: Jr. UI/UX Designer

Experience: 6 months to 2 years

Location: Malad (West)

• Able to create required UI/UX through innovative conceptualization skills, able to create independently.
• Should know current trends in design, colours, web design, designing icons and for mobile.
• Proven UI/UX experience.
• Up-to-date with the latest UI/UX trends, techniques, and technologies.
• Should be efficient in web designing.
• Passion and enthusiasm for design, with a creative flair. Also strong knowledge on pre-production knowledge of print communication and post production on photographic imagery. (desirable)
• Highly proficient with Adobe Photoshop, Illustrator, Coreldraw InDesign and similar design tools.
• Attention to detail and a demonstrated mastery of typography, color combinations, composition rules and page layout.
• Understanding of technical implementation and limitations of user interfaces in Web and Mobile.
• Should understand intermediate English to add correct message (spellings) in required designs.
• Should have knowledge of Print as well as social media.
• Should have ability to review final layouts and suggest improvements as needed.