Software Development Engineer Testing (SDET)

Manual Tester (Mobile & API) – 2+ Yrs Exp | Coimbatore

• Looking for passionate testers with 2+ years of hands-on experience in manual testing for mobile apps and APIs.
• Strong logical skills and attention to detail are a must.
• Good communication is essential to work with cross-functional teams.

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience:
• Minimum 3-5 years of experience in software development.
• Experience with NEWGENOne and SnapLogic platforms would be a plus.
• Strong background in .Net and Java development.
• Technical Skills:

• Expertise in developing and managing iPaaS integrations.
• Solid understanding of web services, APIs, and data integration techniques.
• Knowledge of SQL and database management.
• Analytical Skills: Exceptional logical thinking and problem-solving skills.

• Soft Skills:
• Strong communication and interpersonal skills.
• Ability to work effectively in a collaborative team environment.
• Solution-oriented mindset with a proactive approach to addressing challenges.
• Certifications: Relevant certifications in BPM, iPaaS, .Net, or Java are a plus.

Preferred Qualifications:

• Familiarity with Agile/Scrum methodologies.

Knowledge of additional programming languages and frameworks

Desirable Requirements:

1. Ability to handle a variety of position types/business groups/geographies effectively and independently
2. Ability to lead large teams and work directly with the teams on their day-to-day conversions
3. Should be able to drive and lead large customers independently thus increasing client wallet share
4. Plan, Strategize & build avenues/strategies for improvisation & scale numbers month on month
5. Requirement analysis, sourcing, interviewing, selling, salary negotiations, offering and post-offer follow-ups
6. Should have developed, driven, and executed comprehensive search strategies to recruit senior and niche Candidates in a limited Talent Pool
7. Utilized cost-effective tools to reduce average spend per hire and decrease cycle times
8. Should be able to work on capability building of the team and retaining the best talent

Urgent Hiring Senior Manager Internal audit 

Location - Mumbai

Qualifications- CA/ ICWAI/ MBA in Finance.

Key Responsibilities -

• Contribute to the Internal Audit function by identifying risks associated with business objectives and evaluating the controls in place to mitigate those risks in order to improve the effectiveness of risk management, control, and governance processes.
• Conduct audit discussions with business management to identify the root cause to obtain sustainable management action plans.
• Preparation of a concise and informative audit report to effectively communicate the findings.
• Develop a risk-based test plan by selecting appropriate audit approach, test procedures and sampling criteria based on professional judgment and departmentally defined internal audit methodology.
• Perform audit tests and prepare board reports as may be required from time to time.
• Identification of Audit universe, risk assessment of audit entities development of the annual Internal Audit plan.
• Keep abreast on the change in risk environment within / outside the organization.

Desired Candidate - 

• Work experience of 4-5 years in internal audit department in banking/ financial services industry is mandatory.
• Ability to take ownership of the task assigned and work successfully under minimum supervision
• Possess a good eye for detail and ability to work effectively under pressure
• Candidate must be aware about data management via use of MIS, certain software
• Should be well versed in MS Excel & other office suite of products
• Excellent communication skills - verbal, and written (including report writing)

Interested candidates can apply asap.

thanks & regards 

Neetu Dhiman