Software Development Engineer Testing (SDET)

About the Role

We are seeking engineers with over 1+ years of experience in automation testing tools such as Selenium or Playwright. The ideal candidate will have a strong background in creating and implementing automation frameworks, as well as a deep understanding of API and database testing. Familiarity with programming scripts in Typescript/ Javascript on the Playwright Framework (preferred). As a QA Automation Engineer, you will be responsible for ensuring the

quality of our software products by developing and executing automated tests, identifying and reporting defects, and working collaboratively with cross-functional teams to ensure the timely delivery of high-quality software products.

Job Responsibilities:

● Meeting with the software design team to discuss verification protocols.

● Identifying software application weaknesses and target areas.

● Sketching out ideas for automated software test procedures.

● Reviewing software bug reports and highlighting problem areas.

● Writing automation scripts and implementing software applications.

● Designing and installing software databases.

● Troubleshooting automation software and finalizing system procedures.

● Identifying quality issues and creating test reports.

● Collaborating with the design team to solve application faults.

● Exposure to Agile Scrum practices

Qualifications

● Bachelor’s degree in computer science, software engineering, or a

similar field.

● Previous experience working as a QA automation engineer.

● Advanced programming skills including automation systems and

databases.

● Familiarity with programming scripts in Typescript/Javascript on

Playwright Framework (preferred).

● Excellent analytical skills.

● Detailed knowledge of application functions, bug fixing, and testing protocols.

● Good written and verbal communication skills.

● Good project management skills.

1. 5+ years of experience with a minimum of 3 yrs in Automation
2. Mobile testing experience with strong basics, understanding of testing and shipping releases on these platforms - iOS, Android, and Web
3. Prior experience in creating optimal test strategy - functional, non-functional, analytics, and automation
4. Experience with relational database and SQL queries
5. Experience of working with JIRA
6. Prior experience in working with tools like -
   1. Figma
   2. Datadog
   3. AWS

Role and Responsibilities:

We are seeking a skilled and experienced individual to join our team as a Post Silicon Validation Engineer. In this role, you will be responsible for validating and analyzing the performance of SOC level environments. Your primary duties will include functional and compliance testing, characterization across power, performance, and thermal parameters, as well as data collection and analysis for PVT analysis, SNR, harmonic distortions, dynamic range, and data rates. Additionally, you will be involved in debugging silicon failures to optimize the overall system performance.

Candidate Qualifications:

To be considered for this position, you must have the following qualifications:

• Strong exposure to validation methodologies and analysis techniques
• Proven experience in SOC level environment bring up
• Expertise in functional and compliance testing
• Experience with data collection and analysis for PVT analysis, SNR, harmonic distortions, dynamic range, and data rates
• Ability to debug silicon failures and optimize system performance

Required Skills:

In order to succeed in this role, you should have the following skills:

• Proficiency in C and Python programming languages
• Familiarity with NI LabVIEW, TestStand, and Actor-framework
• Experience in developing test plans and integrating serial communication protocols
• Ability to automate lab instruments using SCPI commands with GPIB controllers
• Experience in developing test cases and drivers
• Knowledge of tools such as Infiinium Test Compliance Application, Lauterbach T32 Trace32, DMM, FG, DSO, Temp C, Digital Multimeter, Function Generator, Digital Storage Oscilloscope, and National Instruments PXI – DAQ
• Proficiency in SPI, I2C, USB2, RS232, USB3 SS, JTAG, and AMBA protocols
• Ability to analyze and debug protocol level failures

Key Skills required (Items in Bold are mandatory keywords) :

1. In depth, hands-on knowledge of STLC and Automation Testing
2. Creating Test Cases and Test Case execution
3. Strong experience with Test Planning
4. Strong production experience with testing tools - Jira, Zing and other popular tools
5. Experience in Core Java, JavaScript
6. Industry experience with Java Selenium, Appium and other test automation tools
7. Experience with Validation, Functional, Cross Browser and UI Testing
8. Strong understanding of payment gateway testing and processes
9. Hands on experience in testing Web and Mobile Applications
10. Experience with cloud testing tools like BrowserStack and/or pCloudy
11. Experience with API testing using Postman

As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.

Who we are

At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.

With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

The Telephony platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products.  Our systems are evolving and we need quality experts to inject confidence and stability into that evolution.   

We are looking for a highly skilled developer who is adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise.  If this is your type of paradise then you could be engineering automation systems that the development team will rely on daily.  

Who you are

• Experienced in developing flexible test frameworks and tools that substantially increase developer confidence.
• You work with cloud technologies, including the testing of REST services.
• You implement automatic reporting that will contribute to rapid resolution of failures.
• Capable of bringing together system testing with independently working components.
• Develop and execute comprehensive test strategies.
• You like mentoring other engineers about engineering, automation and testing best practices.

• You independently analyze and troubleshoot advanced Python code and microservices.
• You communicate and work cross-functionally and across management levels.
• You advocate for doing the right thing even if it’s difficult.
  
  

What you will achieve

In your first 3 months: Fluency

• You will develop a deep understanding of the technology stack, network traffic concepts and terminology.
• You will have developed a strong understanding and strategy for the independent nature of our testing needs.
• You will apply that strategy to design and start building an initial framework with reporting.
• You will commit multiple high-value automated tests and start the process of addressing CI failures.

In your first 6 months: Mastery

• You will contribute to design discussions and participate in code reviews. 
• You will continuously learn and expand the automation testing framework. 
• You will contribute to improving functional API documentation. 
• You will take ownership of test failures to ensure our CI system stays reliable.
• You will mentor and coordinate work with other SDETs
• You will start to explore performance and other testing areas of testing needs.

Bonus if you have:

• Knowledge of IP traffic concepts and terminology
• Experience with VoIP, Telecommunication Systems, and Communication technologies
• Familiarity with Google Cloud Platform (GCP), Docker or Kubernetes 
• Build automation that developers can use locally. 
• Hands-on expertise on various VoIP & TDM based testing tools like SIPp, Navtel, Spectra2 
• Experience in load testing complex real-time communication platforms

Benefits

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. 

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations 

These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. 

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Meals & Transportation

Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. 

Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.