Software Development Engineer Testing (SDET)

This role will be responsible for building, reviewing, deploying and maintaining the software solutions.

Meeting with the development team to discuss user interface ideas and applications.

(https://www.chatwoot.com/) and other omnichannel tools.

Reviewing application requirements and interface designs.

Identifying web-based user interactions.

Developing and implementing highly responsive user interface components using react concepts.

Proven work experience as a Ruby on Rails developer

Developing and implementing front-end architecture to support user interface concepts.

Monitoring and improving front-end performance.

Documenting application changes and developing updates.

Experience with user interface design.

Experience with browser-based debugging and performance testing software.

Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and jQuery

Dear Applicants

We are looking for a person to join our team and take an active role in building up Software products for our customers. The Candidate must have at least 3 years of experience in product development. Our ideal candidate should have experience in standalone long-term product development with MERN stack, team-leading skills, and the ability to scale the product functionalities to achieve the organization's goals.

Job Description

As a Senior Product Developer at Certcube, you will play a crucial role in developing and enhancing our in-house products. Your experience in Express JS, React JS, TypeScript, Visualization libraries, REST/ GraphQL API, and Generate AI will be invaluable in shaping the future of our product offerings. 

Responsibilities

• Collaborate with product managers, designers, and front-end developers to understand product requirements and translate them into technical specifications.
• Develop and maintain products using Express, React, Node.js, and REST / GraphQL, ensuring high performance, scalability, and security.
• Implement Data visualizations and data analytics capabilities for better visibility of data with MERN technologies.
• Design and implement APIs for seamless communication between frontend and backend components.
• Implement Authentication and seamless authorization capabilities using the MERN stack. 
• Manage and maintain backend databases like Mongo DB, and PostgreSQL.
• Integrate AI and machine learning capabilities into our cybersecurity products using predictive algorithms. 
• Ensure the security of our products by implementing best practices and staying up-to-date with the latest cybersecurity trends.
• Perform code reviews, identify and fix bugs, and optimize application performance.
• Participate in the development of product roadmaps, making technical recommendations, and contributing to feature planning.
• Mentor and guide junior developers, fostering a collaborative and innovative development environment.

Qualifications and Skillset

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 3 years of professional experience in backend development, with a strong focus on React JS, TypeScript, Node, and Express framework.
• Proven expertise in GraphQL and experience with Generate AI or other AI/ML frameworks.
• Prior experience as a product developer in the cybersecurity domain is highly desirable.
• Strong knowledge of cybersecurity concepts and best practices.
• Proficiency in database design and management Excellent problem-solving skills and the ability to work independently and in a team.
• Strong communication skills, both written and verbal.
• Certifications in relevant technologies or cybersecurity are advantageous.

Benefits

• The chance to make a meaningful impact by contributing to the development of cybersecurity products that protect data and systems.
• Potential for career advancement within the company, including promotions to higher-level development or leadership roles.
• An inclusive and positive company culture that fosters collaboration and innovation.

Job Type: Full-time (In office)

Start Date: Immediate

Documents Requirement- Last job relieving letter, ID Proof, Last job offer letter, Updated CV, Last qualification certificate

About Us: 

Leoforce is at the forefront of revolutionizing HR tech with cutting-edge AI solutions. Our products streamline and enhance Recruiting/hiring processes, making recruiters more efficient, accurate, and insightful. We are looking for a highly skilled and experienced Technical Lead to join our dynamic team and drive the development of our

innovative backend systems. 

Position Overview: 

As a Technical Lead, you will be responsible for leading a team of talented developers, ensuring the successful delivery of high-quality backend services and solutions. Your expertise in .NET and backend technologies will be crucial in architecting, developing, and maintaining scalable and robust systems that power our AI-driven HR tech products. 

Key Responsibilities: 

Lead and mentor a team of backend developers, providing technical guidance and fostering a culture of collaboration and excellence. 

Design, develop, and maintain backend services using .NET technologies, ensuring high performance, scalability, and reliability.  

Exposure to frontend tech like ReactJS, NextJS, Flutter or Angular JS will be preferred 

Collaborate with product managers, data scientists, and front-end developers to deliver seamless and efficient solutions. 

Oversee the architecture and design of backend systems, ensuring alignment with best practices and company standards. 

Implement and maintain CI/CD pipelines, ensuring smooth deployment and integration processes. 

Conduct code reviews, enforce coding standards, and ensure high-quality code delivery. 

Troubleshoot and resolve complex technical issues, providing timely and effective solutions. 

Stay updated with the latest industry trends and technologies, incorporating relevant advancements into the development process. 

Qualifications: 

·      

Bachelor’s or Master’s / bachelor’s degree in computer

science, Engineering, or a related field. 

·      

7+ years of experience in software development, with a

strong focus on backend technologies. 

·      

Extensive experience with .NET framework, including

C#, ASP.NET Core, and related technologies. 

·      

Proven track record of leading and managing

development teams in a fast-paced environment. 

·      

Strong understanding of database technologies (SQL

Server, SQL, Mongo DB, Elastic Search etc.) and ORM frameworks (Entity

Framework, Dapper, etc.). 

·      

Experience with microservices architecture, RESTful

APIs, and distributed systems. 

·      

Proficiency in cloud platforms (AWS, Azure, or Google

Cloud) and containerization technologies (Docker, Kubernetes). 

·      

Excellent problem-solving skills, with the ability to

think critically and innovatively. 

·      

Strong communication and interpersonal skills, with

the ability to collaborate effectively with cross-functional teams. 

Preferred Qualifications: 

·      

Experience with AI/ML integration and data processing

pipelines. 

·      

Familiarity with front-end technologies (React,

Angular, etc.) and their integration with backend services. 

·      

Knowledge of DevOps practices and tools (Jenkins,

GitLab CI, etc.). 

·      

Certification in .NET or cloud technologies (e.g.,

Microsoft Certified: Azure Developer Associate). 

What We Offer: 

·      

Competitive salary and benefits package. 

·      

Opportunity to work with cutting-edge AI technologies

in the HR tech space. 

·      

A collaborative and inclusive work environment. 

·      

Professional development and growth opportunities. 

·      

Flexible working hours and remote work options. 

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

• Bachelor’s/Master’s degree in Computer Engineering with 5+ experience writing high quality, efficient and maintainable code. Proficiency with Elixir or Erlang. Alternatively experience with at least two of Ruby on Rails, NodeJS, Python,Lisp/Clojure, Scala, Haskel or similar
• Proficiency with Typescript or Javascript using ReactJS, VueJS or similar.
• Good knowledge of SQL databases (PostgresSQL, MSSQL, Oracle or similar)
• Good knowledge of revision control system like GIT, SVN, TFS or similar
• Experience with NoSQL databases like InfluxDB, Prometheus, Elastic Stack, SOLR or similar is a plus.
• In depth knowledge of Linux would be a plus
• Exposure to schematic and layout design and understanding would be a plus.
• Experience working with the energy metering segment is a plus.

• The selected candidate will be handling software development activities in Elixir and Typescript
• Technical development activities as per client requirements and internal operational processes.
• Coordinate with multi geographical teams for technical development.
• Close coordination with Technical Support team to visit customers and understand requirements.
•  
• Maintaining/writing high quality code, tests and documentation

Role & Responsibilities

• A Proven work experience as a Ruby on Rails developer with good understanding of Java script, jQuery, HTML, CSS. The individual will need to be hands on with development, performance optimisation, secure development process, usability, and coding standards of the product.
• Strong ROR development experience and follows best practices (test-driven development, continuous integration, SCRUM, refactoring, and code standards).
• Should have a mix of excellent reasoning ability to document, develop and test software with the commitment to excellence and defect free product before being deployed.
• Should be able to work closely with all stakeholders to investigate, fix, optimise, test, and deploy high quality solutions.
• Should have hands on understanding of technical design, implementation, and maintenance of technical initiatives towards improving and scaling of products.
• Self-motivated and should rapidly incorporate new requirements and deliver successfully by self.
• Effectively communicates with peers and stakeholders, gathers and clarify requirements from technical & functional aspect.

• Follows software development process; consistently innovates processes to improve individual and team productivity and quality.
• Strong Analytical, Problem Solving Skills and participates in all activities with urgency, should be result oriented and with strong work ethic.
• Experience with Agile development lifecycle with excellent understanding of feature estimation and ability to communicate issues and risks that may impact timelines or resources.

Desired Candidate Profile

• 4+ years of IT experience.
• At least 4 years commercial web development experience.
• At least 3 years of Ruby on Rails commercial development experience.
• Familiarity with Relational and Non Relation Databases ( Postgres, Mysql, MongoDb)
• REST API development.
• Familiarity with In Memory Database ( Redis, Memcache )
• Web development - HTML, HTML5 JavaScript, AJAX, CSS, jQuery, http, REST.
• AGILE/SCRUM development Experience.
• Development practices - Rails test framework / TDD / BDD, Domain Driven Design, SOLID, refactoring, OOP design patterns
• Expertise in version control system ( GIT )
• Candidate need to be comfortable dabbling with some basic infrastructure management on AWS.
• Familiarity with ( React, Vue ) is a plus.