Data Engineer

Strong Enterprise Customer Success Manager Profile (CPaaS / Telecom / B2B SaaS / Communication Platforms)

Mandatory (Experience 1) – Must have overall 6+ years of professional experience, with a minimum 3+ years specifically in Customer Success / Enterprise Account Management roles within CPaaS, Telecom, Communication Technology, Contact Center SaaS, or B2B SaaS organizations.

Mandatory (Experience 2) – Must have minimum 3+ years of experience managing enterprise-grade accounts with portfolio/account sizes of $50K+ ARR, preferably within communication platforms, customer engagement solutions, CRM ecosystems, or contact center products.

Mandatory (Experience 3) – Must have demonstrated ownership of renewals, upsell, cross-sell initiatives, and Net Revenue Retention (NRR) targets. Candidates with experience in quota-carrying customer success or revenue ownership roles will be highly preferred.

Mandatory (Experience 4) – Must have strong experience owning the complete customer lifecycle post-sales, including onboarding, adoption, retention, account growth, strategic account planning, and customer success execution.

Mandatory ( Experience 5) – Must have experience orchestrating complex enterprise onboarding initiatives involving 5+ stakeholders and cross-functional teams, coordinating with Product, Support, Engineering, Operations, and Customer teams.

Mandatory ( Experience 6) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships.

Mandatory (Experience 7) – Must have the ability to understand and explain SaaS product architecture, APIs, integrations, messaging workflows, telephony concepts, and enterprise product ecosystems at a functional level.

Mandatory (Tools) – Must be proficient in HubSpot or similar CRM platforms, Customer Success tools, reporting dashboards, and analytics platforms to monitor account health, customer usage, and engagement metrics.

Mandatory (Domain) – Candidate must possess hands-on working knowledge in at least two of the following ecosystems: CPaaS platforms, Cloud Contact Center solutions, Telecom/VoIP infrastructure, SMS & Messaging ecosystem, Political/Civic-tech platforms, or Nonprofit/Advocacy domains.

Mandatory (Note) - This role will operate in U.S. time zones and requires candidates to be comfortable working in night shifts (approximately 6:00 PM IST onwards).

We are looking for an experienced Laravel developer with strong expertise in PHP (Laravel framework), MySQL, and complex SQL query writing to develop and enhance our Education ERP platform. The ideal candidate should have hands-on experience working on large-scale ERP applications, handling high-volume data, and integrating AI-powered solutions into business workflows.

This is a permanent work-from-home opportunity for professionals passionate about building scalable and high-performance ERP solutions.

Key Responsibilities

• Develop, maintain, and enhance Education ERP modules using Laravel.
• Design and optimize complex SQL queries, stored procedures, views, and database structures for high-performance applications.
• Develop secure REST APIs and integrate third-party services.
• Handle large datasets and optimize application performance for enterprise-level usage.
• Debug, troubleshoot, and resolve application and database performance issues.
• Collaborate with cross-functional teams to deliver scalable and reliable solutions.
• Implement AI-powered features using LLMs, AI APIs, or automation tools to improve product capabilities and developer productivity.
• Follow coding standards, perform code reviews, and contribute to continuous product improvements.

Required Skills

• PHP
• Laravel Framework
• Core PHP
• MySQL
• Advanced SQL Query Writing
• Database Design & Optimization
• Query Performance Tuning
• REST API Development
• JavaScript
• jQuery
• HTML5
• CSS3
• Git/GitHub
• JSON
• AJAX
• AI Tools (ChatGPT, GitHub Copilot, Claude, Gemini, Cursor, etc.)
• AI API Integration (OpenAI, Gemini, Anthropic, or similar)

Mandatory Qualifications

• 3+ years of professional experience in Laravel development.
• Strong expertise in writing and optimizing complex SQL queries.
• Experience handling bulk data processing and database optimization.
• Hands-on experience in Education ERP or University/College ERP development.
• Practical experience integrating AI capabilities or using AI-assisted development tools.
• Good understanding of software architecture, security, and coding best practices.
• Excellent debugging and problem-solving skills.
• 
  

Preferred Experience

• Experience developing ERP solutions for Universities, Colleges, or Educational Institutions.
• Experience working on enterprise-scale applications with high concurrent users.
• Knowledge of ERP modules including Admissions, Fees, Examination, HR, Payroll, Inventory, Finance, Hostel, Transport, and LMS.
• Experience integrating payment gateways, SMS, email services, and third-party APIs.

Why Join Us?

• Permanent Work From Home.
• Opportunity to work on a large-scale education ERP product.
• Exposure to AI-driven product development.
• Challenging technical environment with opportunities to learn and grow.
• Long-term career growth with ownership of impactful projects.

7-10 years of experience, including 3+ years of lead experience, preferably working for a startup. The Creative Lead leads the design process including initial requirements definition and conceptualization with the Business Analysis teams and the project managers. A designer contributes to the evolution and improvement of the existing design   process. The Creative Lead also collaborates with the internal teams to develop creative strategy. In addition, he or she also converts complex technical and/ or business concepts into compelling visuals/ graphics.

• The roles and responsibilities of the Creative Lead include the following:
• Overseeing all digital projects and being responsible for the overall quality of the design deliverable.
• Directing the creative team in production of digital assets and other deliverables online and in prints.
• Communicating and creating an overall creative team vision by defining the direction and goals for the group.
• Setting and maintaining creative standards for the department
• Writing project creative briefs especially for web and mobile layouts (the train of thoughts)
• Adhering to compliance procedures and internal/ operational risk controls in accordance with all applicable regulatory standards, requirements, and policy.

Functional Area: IT Software – eCommerce, Internet Technologies, Mobile Apps

Hi Folks!!

Currently we are hiring for Network Engineer for Top MNC

Roles and Responsibilities:

·      Providing support to the Enterprise level clients in configuration of the Wireless LAN Controllers, Access Points and CPPM server

·      Troubleshooting all kind of network and user connectivity issues post deployment

·      Fault localization and restoration of service over remote session

·      Handling POC cases and escalation tickets as well

·      Making configuration changes as per customer’s requirement and wireless environment

·      Co-ordinate with multi-vendors engineers to have successful user authentication like Layer-2 Security features 802.1x authentication, Port security and VLAN Mobility

·      Co-ordinate with L3 Engineers to resolve critical issues        

·      Effectively handle network outage issues and resolve them in a timely manner

·      Configuring Authentication and encryption in wireless networks with Clear pass

·      Working with AAA configuration, including AD, LDAP, RADIUS for Windows and MAC OS X platform

·      Reviewing the WLAN configuration of customers and identifying any configuration mistakes that could cause potential issues

·      Recreating/simulating the customer’s issues in the local lab to verify the issue and provide an effective resolution

·      Providing network support for client’s wired and wireless networks via remote management and telephone

·      Conduct technical discussion with level 1 engineers on weekly basis

Required Skills:

·      CCNA certified with Wireless Knowledge

·      Basic Knowledge on any of Aruba Clear Pass, FortiNAC, Cisco ISE NAC solution

·      Basic implementation skills on Aruba Clear Pass for Wired, Wireless and Guest NAC solution.

·      Must have experience in configuring switches, routers.

·      Must provide technical support for the team & projects during escalation.

·      Good understanding of dot1x, mac authentication and solution for BYOD

·      Capable to prepare HLD (high level design) and LLD (low level design) for new requirements.

Responsibilities

• Recruit Stockist/Super stockist.
• Develop Local sales strategies for market penetration for Domestic and International Tours.
• Researching and identifying sales opportunity, generating leads, target identification.
• Build new client’s database of Retail and Corporate Clients.
• Identify opportunities for campaigns and services that will lead to an increase in sales.
• Expanding business in the given territory.
• Promote the company's products/ services.

 About the role:  

• We are looking for an energetic partnership and alliances manager to help us expand our clientèle.

• The goal is to drive sustainable financial growth through boosting partnerships and forging strong relationships with clients.

• New Business Development: Prospecting potential E-commerce clients for successful and profitable alliance for various lines of product.

• Researching organizations and individuals on-line (especially on social media) to identify new leads and potential new markets.

• Researching the needs of other companies and learning who makes decisions about purchasing.

• Understand products and services offered by us and be able to articulate its functions and benefits to external audiences.

• On boarding the New partner, scoping out the business, and ensuring a smooth transition of the channel.

• Great interpersonal skills promote interest, which can ultimately lead to purchases. Other essential factors include:

• Salesmanship – understanding the needs of others and presenting your company as capable of meeting their desires leads to buying

•  Thick skin – potential customers do not always wish to be contacted and sales efforts fail quite routinely, so the ability to move on from negative situations is imperative 

• Multitasking skills – juggling multiple projects and clients is commonplace and requires good time management, attention to detail, and prioritization

• Industry background – experience in the area in which one is selling can be required or at least helpful, such as healthcare knowledge when promoting medical insurance

• Analytical skills. Person must evaluate the characteristics of each client to determine the appropriate insurance policy.

• Communication skills. Person must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies.

• Initiative. Person need to actively seek out new customers to maintain a flow of commissions.

• Self-confidence. Person should be confident when making “cold” calls (calls to prospective customers who have not been contacted before). They must speak clearly and persuasively and maintain their composure if rejected.

 Responsibilities:  

• Your primary focus is to identify, pitch, negotiate and on-board new clients on the field. You will work on game-changing ideas, use deep business insight and market knowledge to play a critical role in bringing prospects through the full sales cycle.

• Work with the management team to identify and evaluate new markets, new target clients.

• Develop and implement strategic sales plan. Identify and evaluate specific new profitable business opportunities. Initiate and complete proposals and presentations for new business opportunities

• To maintain an excellent client relationship with existing and potential clients

• Conduct research to identify new markets and customer needs

• Promote the company’s products/services addressing or predicting clients’ objectives. Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Meeting the untapped segments and markets.Build the brand, Responsible for Growth and Partnership

• Designed innovative products for the customers as per the needs.

• Established relations with major corporates to be a partner in their financial supports for employees and for the wealth advisory.

• Ensure business target achievement: Pipeline building, Client conversion, Onboarding and Revenues

• Manage customer expectations through cross-functional interactions & ensuring that deliverables are completed. Develop excellent relationships with key clients, provide support during implementation, onboarding and troubleshooting any product issues or concerns.

 Requirements: 

• Being pleasantly persistent. Excellent oral and written communication skills

• Ruthless time management and timely delivery of tasks allocated.

• Strong Business Development & consultative selling skills.

• Passionate people who want to hustle and can handle ambiguity

• History of consistently exceeding KPIs, revenue targets and company goals

• Ability to resolve problems, adapt, and grow quickly as we create the Client Success organization

Job Location : Hyderabad,

Hiring Mode : Permanent.

Job description:

1.  3 - 6 yrs of IT Industry experience in Front-end technologies,