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Location: All Metros
Requirements: MB Design Experience, Experience in SOA/ Middleware Integration
- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.
Responsibilities:
- Work experience in IT operations in mid to enterprise size environments.
- - Must have a strong understanding of industry trends and Customized Drupal development (content management system).
- - Hands on Experience working with Drupal, PHP/MySQL, JavaScript, and jQuery, JSON/XML formats.
- - Good experience in developing Customized Modules using Drupal and integrate it with the system.
- - Must have a good experience as a Backend Drupal Developer, with good understanding to consume data from Backend layer and pass it to Frontend.
- - Responsible for designing and implementing the functionality and turn it into a working feature.
- - Good understanding of Site Development.
- - Ensuring the communication between Frontend and Backend layers.
- - Responsible for High Performance and availability of the system and managing all technical aspects of Drupal CMS.
- - Work closely with front-end developers and customers to ensure an effective, visually appealing, and intuitive implementation.
- - Good communication skills.

Job Description:
Responsibilities:
- Design, develop, and maintain efficient, reusable, and reliable Golang code.
- Lead the architecture and development of backend services and APIs.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Identify and address performance bottlenecks and bugs.
- Ensure code quality through writing unit and integration tests.
- Troubleshoot and fix issues in code and functionality you have developed.
Requirements:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 5-10 years of experience in software development, with a significant focus on Golang.
- Strong understanding of Go programming language, paradigms, constructs, and idioms.
- Experience with RESTful services and API design.
- Knowledge of common Goroutine and channel patterns.
- Experience with microservices architecture and containerization (Docker, Kubernetes).
- Familiarity with SQL databases (PostgreSQL).
- Experience with cloud platforms (e.g., AWS).
- Strong problem-solving skills and ability to troubleshoot complex issues.
- Excellent communication and teamwork skills.
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Perform manual and automated application penetration tests and provide suggestions to harden our products
- Participate regularly in the development and release process to identify and report security vulnerabilities in the code being shipped
- Conduct regular audits on all Features/APIs of the product and reports vulnerabilities to the development team
- Keep up with industry trends in the security space
- Triage inbound vulnerability reports with an appropriate level of urgency and track them until they are resolved by Engineering teams
- Should be able to understand different elements of our NodeJS, Python and similar stacks and provide guidance on secure software development practices to the team
- Scale our application security engineering team
Requirements:
- Strong verbal and written communication skills
- Has worked on Web Application Security Testing for a reasonably complex application. The mobile experience is a plus
- Good knowledge of secure software development guidelines from authoritative bodies like NIST, OWASP, SANS
- Hands-on experience in performing manual/automated security assessments with open-source/commercial security tools
1.Java, Spring Boot, Microservices, Spring, Hibernate
2. Handling Large teams
3. Expertise in Technial and People Management.
Drive technical leadership and guidance to both your team members and your project peers
Deliver best engineered products from all engineering aspects like designing, architecting across multiple product lines
Drive customer experience, continually raising the bar on functionality, usability and
simplicity
Champion engineering and operational excellence, establishing metrics and process for
regular assessment and improvement
Drive best practices and is a pro with agile methodologies/practices – SCRUM, Test Driven Development (TDD) breaking down complex requirements into simpler stories
Establish a solid project framework and development processes
Communicate and collaborate effectively with global hardware and software engineering
teams
Operate strategically and tactically. Work on strategy and help set direction while staying on top of the day to day software development
Manage headcount, deliverables, schedules across on-going projects, ensure that timelines are met in accordance with the project roadmap
Direct and provide on-going leadership for a team of individual contributors, set objectives, review performances, define growth plan and nurture.
Who should apply?
Bachelor’s/Master’s degree in engineering (computer science, Information systems)
8+ years of strong experience managing software projects right from inception to launch,
seeing the full lifecycle, building enterprise systems including at least 2 years of direct
people management experience
Worked on large scale Java/JSP applications with good understanding of web stack
Good understanding of nuances of distributed systems
Good understanding of relational databases (preferred-Crystal, Jasper), Worked with Iaas like AWS/GCP/Azure etc.
Worked with Message Brokers and Application Containers
Analyse, design and architect, develop and maintain software solutions across multiple
projects
Direct and provide on-going leadership for a team of individual contributors, set objectives,
review performances, define growth plan and nurture.
Drive best practices, and is a pro with agile methodologies/practices-SCRUM, Test Driven Development (TDD) Manage headcount, deliverables, schedules across on-going projects,ensure that resources are appropriately allocated and timelines are met in accordance with the project roadmaps.

We are looking for a full‐time Senior .Net Full Stack Developer working on a new enterprise resource planning
application development as well as ongoing support for the application that is already in the production. The
successful candidate will join the existing development and support team. As an experienced .Net Developer, you
will work with a fast‐paced development team within an agile development framework.
Key Responsibilities
The primary objective is the implementation of a new ERP application
Development of framework based on C# and .Net Core with Core, Data, Services, UI Framework, Admin,
Web and Windows layers
Provide TDD methodology and Unit testing for developed functionality
Design and development of Conceptual/Logical/Physical Data Models
Ensuring entire stack is designed and built for speed and scalability
Equally proficient in back end and front end/UX design
Prototype new features for rapid releases
Be actively involved in product and architecture decisions
Collaborate with other developers and participate in peer code reviews to ensure the technical solution
meets business requirements/needs
Research new technology, tools, and methods to increase software efficiency
Diagnose and fix bugs
Provide on‐going support (debugging, issue resolution, data migration) for the current version of IBIS
application in production
Implement and support EDI initiatives
Conduct, support and trouble shoot data migration
Configure and support Azure Cloud Computing Service
Enthusiastic about learning, working within, and architecting high impact products.
Strong verbal and written communication skills
Desire to help grow our business with your technical skills
Perform other tasks as necessary and requested by management
Mentor junior developers on development best practices
Programming - C#, T‐SQL, JavaScript, LINQ
Markup Languages - HTML5, XML, JSON
Frameworks - JQuery, Bootstrap, .NET Core, Security,ASP.NET Core MVC
send resume to poojitha.k at championsmail dot com
Database Server - SQL Server
Technologies - .NET Core, ASP.NET Core, ASP.NET Core MVC, REST, Entity Framework Core, LINQ, AJAX, Razor Pages, Rest APIs
BI - SSRS
IDE - Visual Studio 2019
UML - Rational Rose, Visio
Source Code Control - GitHub
OS - Windows
Back End - SQL Server, IIS, VirtualBox, Windows Server,Testing MS Unit, NUnit, xUnit, QUnit
Debugging - Fiddler, Postman
Cloud - Azure (App Service, SQL Databases)
Electronic Data Communication - EDI
We are looking for a knowledgeable Payroll & HR Specialist to process and manage the company's payroll.
- Prepare Offer letter, Letter of intent, Process payroll, Exit interview, Induction, PF & ESI, Account related activities.
- Recruitment for internal hiring.
- Receiving approval from management for payments when needed
- Process ETDS taxes and payment of employee benefits
- Organizational, multi-tasking, and prioritizing skills.
- Trustworthy with attention to confidentiality
- People management skills important
- Ability to multitask.
- Assist in other ad hoc HR and Accounting work.
- Smooth HR maintenance in the office
- Planning for Employee entertainment once a month
- Ad hoc duties of admin and accounts
- Organize & Co-ordinate activities in the office. i.e., birthday, new joinees, plan employee engagement activities
- Maintain and administer employee-related data
- Preparation of payroll inputs and ensure consistency of output
- Accountable for ensuring employee salaries are paid accurately and as per the companys policy
- Reconciliation of payroll data and maintain a proper document control system for auditing
- Process candidate offers. Engage and explain compensation and benefit details to prospective employees
- Coordinate with various departments and ensure that the new joiner induction goes smoothly
- Verification and collection of documents from the new joiners and their maintenance
- Administration of CRM used for employee performance and appraisal
- Administration of CRM used for tracking employee vacation details
- Responsible for filing all the relevant documents as required under the labor law
- Address any routine HR request by employees
Qualifications:
- 2-3 years of experience in the field of HR/Payroll in the field of IT/ ITES.
- Good knowledge of employment processing, statutory benefits, records management and recruitment.
- Minimum graduate. Preferably with a commerce background. MBA is a bonus.
