Lead SDET

Strong Lead Product Designer/ Sr product designer/ Product design manager Profile

Mandatory (Experience 1): Must have a minimum 6+ years of hands-on Product Design experience with product companies

Mandatory (Experience 2): Must have experience leading a team or mentoring junior designers (not a pure people manager)

Mandatory (Design Craft): Strong design craft with deep expertise in UX, interaction design, design systems, prototyping, problem-solving, and user-centered workflows. Should be able to individually assess and elevate design quality.

Mandatory (Collaboration): Proven ability to collaborate closely with Product, Engineering, Research, and cross-functional teams. Must have driven design-led projects, influenced product roadmap, and balanced short-term and long-term design priorities.

Mandatory (Portfolio): Portfolio or team-led work showing shipped, real-world product impact, improved user journeys, solved UX breakage, and scaled design quality across multiple products/features.

Mandatory (Company) - Well funded / Top Product Companies

Mandatory (Note): CTC is not flexible, ESOP can be based on candidate current compensation structure

Mandatory (Role): This is mix role (Team management + Hands-on)\

Job Title : Java Backend Developer

Experience : 3 to 6 Years

Locations : Bangalore / Gurgaon (Hybrid – 3 Days Work From Office)

Shift Timings : 11:00 AM – 8:00 PM IST

Notice Period : Immediate to 15 Days Only

Job Description :

We are looking for experienced Java Backend Developers with strong expertise in building scalable microservices-based architectures. The ideal candidate should have hands-on experience with Spring Boot, containerized deployments, and DevOps tools.

✅ Must-Have Skills :

• Java – Strong programming skills in core Java.
• Spring Boot (2.x / 3.x) – Deep understanding of microservices architecture and patterns.
• Microservices – Design and implementation experience.
• Kubernetes – Experience deploying and managing microservices
• Jenkins & Maven – Build and CI/CD pipeline experience
• PostgreSQL – Experience with relational database management

✨ Good-to-Have Skills :

• Git – Source control management
• CI/CD Pipeline Tools – End-to-end pipeline automation
• Cloud & DevOps Knowledge – Experience with cloud-based deployments

Salesforce Developer (Classic to Lightning Migration)

Shift: Afternoon / Night (Work from Office)

Locations: Bangalore | Mumbai | Pune | Hyderabad | Mohali | Panchkula

Working Days: 5 Days

About the Role:

We are looking for an experienced Salesforce Developer to support the Client’s project migration from Salesforce Classic to Lightning. The ideal candidate will have hands-on experience in Lightning configuration, customization, and integrations, along with strong problem-solving and communication skills.

Key Responsibilities:

• Assist in the end-to-end migration from Classic to Lightning Experience.
• Work closely with technical leads and architects to implement scalable and efficient Lightning solutions.
• Redesign and optimize existing data models, replacing unnecessary custom objects with standard Salesforce entities like Leads and Opportunities.
• Configure Lightning features such as Dynamic Forms, Lightning Pages, Flows, and Omni-Channel.
• Build and maintain Apex classes, triggers, Lightning Web Components (LWC), and integrations as needed.
• Collaborate with admins, QA, and business stakeholders to ensure timely and quality delivery of enhancements.
• Ensure adherence to security best practices, including profiles, permission sets, and sharing rules.
• Contribute ideas to improve system usability and reduce custom technical debt.

Qualifications & Skills:

• 6 years of Salesforce development experience.
• Strong exposure to Salesforce Lightning (Aura / LWC) and Classic-to-Lightning migration projects (At least 3 years).
• Solid understanding of Service Cloud and Case Management processes.
• Experience with Flows, Dynamic Actions, AppExchange tools, and low-code/no-code configurations.
• Proficiency in Apex, Visualforce, SOQL, REST/SOAP APIs, and Integration patterns.
• Salesforce Platform Developer I (mandatory), Developer II or Application Architect (preferred).
• Excellent communication skills and ability to work in a cross-functional, global environment.

• We are a Product Development Company  and in Recent years as covid continues. Demand for Digitalisation of Producsts and business has shot up
• We are looking for a Full stakc Developer - Who can manage teams of Developers. Understand requirements and convert to Tech Products 
• Your Responsiblities would be 
  1. Manage Teams of Developers on Different Projects ( FrontEnd, Backend and App) 
  2. Daily Check-in with proper teams, solving/guiding  their issues and liason with Stakeholders on project status and delivery schdule 
  3. Convert / Capture requirements and Propose Archiecture, Data Flow, Database Design, API Lists involved, Pages to be developed in frontend.  
  4. Manage multiple projects  / teams of Developers 

Pega Developer:

Total Yrs of Experience: 6 to 7

PEGA Experience: 6 years

Certification:

Must – CSSA or valid CLSA – part 1

Nice to have - CLSA

Job description:

Must

•            At least 6+ yrs experience in PEGA implementation

•            Hands on experience in OOAD, technical architecture definition

•            Working experience on database SQL programming , J2EE

•            Experience with BPM implementation methodology like SmartBPM, Scrum and onshore-offshore mode.

•            Experience with client facing management role at onsite/offshore

•            Experience with estimation

•            Experience with project planning, scheduling, risks/issues identification,

•            Experience in business development activities like proposal response, solution building, client presentation

•            Strong leadership and people management skill

Nice to Have

•            Knowledge on DSM, mobile Framework

•            Experience with App-server configurations, deployment in complex technical environment

•            PMP/Prince II certification

• Strong Experience in Java and related frameworks such as EJB, Spring and Spring Boot
• Strong Experience in REST API based Microservices development & integration that includes long running orchestration services
• Experience implementing services with modern authentication using OAuth 2.0, SAML, JWT
• Implementation Experience in RDBMS (DB2/PostgreSQL) and good SQL query knowledge
• Strong CI/CD experience with GitHub CI/CD or Jenkins or Maven
• Creating custom, general use modules and components which extend the elements and modules of core

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.