11+ LACP Jobs in Delhi, NCR and Gurgaon | LACP Job openings in Delhi, NCR and Gurgaon

Mandatory skills:

• Programming skills in Python, Robot framework, Selenium, Shell scripting
• Experience on L2/L3 protocols of VLAN/DHCP/LACP/IGMP/PPPoE.
• Should be familiar with device configuration protocols of CLI/NETCONF/SNMP.
• Experience in telecom technologies like DSLAM/GPON/G.fast/Next gen broadband technologies is highly recommended
• Knowledge on regression/performance/load/scale/stability test areas
• Hands on experience with Common industry equipment like Spirent test center/ixia/Abacus/Shenick(TeraVM)/N2X Traffic generators.
• Exposure to debug tools such as Wireshark/tcpdump.

Job Requirements:

• Knowledge on software Test cycle, test plan and test case creation
• Understanding of End to end test setup topology and debugging.
• Ability to perform System level Functional and Non-functional tests.
• Familiar with Manual test life cycle
• Designing and writing test automation scripts using automation frameworks
• Exposure to CI/CD pipe line implementation and maintenance using Jenkins, Groovy scripting
• Linux skills (system configuration and administration, containers, networking experience and d) such as sockets and database management
• Good debugging skills and knowledge on various debug tools
• Bug reporting/tracking and providing logs.

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

About Team Pumpkin : 

Team Pumpkin provides end-to-end technology and marketing solutions to multiple Global brands. Our services range from software development and feature enhancement of current products to marketing and customer outreach activities. With a strong and diverse team, we provide creative solutions to complex business problems that further enable the organizations we work with to ideate and break through traditional business barriers. 

About this Role :

As a UI/UX Designer you will have the opportunity to build & work on complex products/projects across industries and segments. We at Team Pumpkin want you to grow professionally and thus provide you an environment where you take ownership of the project/products you work on.

Responsibilities

• Working on multiple projects, applications and websites
• Working on cross platform designs to provide optimised design for an application/website
• Understanding client requirements to provide designs/flows as per expectations
• Conducting in-depth research on potential competitive landscape to understand industry specific trends/benchmarks
• Developing wireframes to provide/communicate potential screenflows
• Analysing client feedback and incorporating design changes 
• Designing UI elements such as navigation/interaction elements, CTAs, widgets, buttons, search bars etc.
• Assisting the engineering and development team to translate design to code

Requirements:

• Atleast 6-8 years of experience in developing and managing complex design projects
• Have a strong design principles and have a diverse portfolio to showcase
• Proficiency in any of the design suites such as Figma, Indesign, Photoshop , Invision etc. 
• Ability to understand company/brand guidelines and incorporate the same within design
• Extensive experience in collaborating with multiple teams both inter/intra company
• Experience in providing creative insight to improve existing products
• Basic front end knowledge of HTML/CSS is a plus

International Sales Executive (US REGION)

Job Description:

·        Ability to handle End to End sales.

·        Build relationships with prospective clients/brands.

·        Leads Generation through cold calling, Networking, database, CRM, etc.

·        Cold calling, International calling, B2B sales, Technical Sales, Emailing, and conference calls.

·        Responsible for calling on cold and hot leads, in the international market.

·        Should be able to generate leads, close sales and meet targets.

·        Research and build relationships with new clients & client retention.

·        Strong Presentation, Negotiation & sales closing Skills.

·        Maintain and coordinate with the existing client base on their new requirements.

Skills Required:

·        Must have excellent sales/communication skills.

·        Must have prior 2-3 years of sales experience (US Market).

·        Should be able to generate sales leads/convert them into sales.

·        Confident communicator, active listener with problem-solving approach.

·        Should have knowledge of MS Office.

Location: Okhla D Block, Phase -1, New Delhi

Shift Timings: Mon-Fri (US Night Shift)

No of Opening: 05

Note: Immediate Joiner Only

Title: Senior Business Analyst

Job Location: Hyderabad, Chennai, Cochin, Bangalore, Delhi, Kolkata, Pune

Experience: 9+ years

Important Note: We are hiring for a Techno-Functional Business Analyst with background as a Developer (preferably Java or .Net). We are looking for a candidate who is expertise in providing business solutions.

Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits

Essential Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Understand the business requirements and documenting and translating into features / user stories.
• Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
• Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
• Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
• Develop a team culture where everyone thinks from end user perspective.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Requirements:

• A bachelor’s degree in business or related field or an MBA.
• A minimum of 5 years of experience in business analysis or a related field.
• Should be from development background.
• should be a business solution expertise.
• Exceptional analytical and conceptual thinking skills.
• Insurance Domain experience is must.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.

Job Description:

• Strong working experience in IOS application development is a must. First-hand experience of native mobile apps using Swift must.
• Experience with Swift, RxSwift, Swift UI, Unit test.
• Strong system design and architecture skills - specifically for IOS. Curiosity to tinker around, explore new paradigms and strongest for continuous improvement. Strong problem-solving skills.
• Understanding of network connections, Rest API'sand scheduling. Strong knowledge about security standards (e.g. HTTPS) and privacy standards.
• Idea/experience of the unit and instrumentation testing in IOS. Optimizing app performance and memory consumption.
• Leveraging community libraries to efficiently complete development tasks.
• Debugging apps using simulators and related tooling.
• Persisting data for offline-first apps using databases such as Realm.
• Localizing apps to support multiple languages and regions, vernacular libraries and fonts.
• Familiar with Version control system such as GIT.

.

Job description

Responsibilities:

Designing and developing user interfaces using C++.

Adapting interface for modern internet/web applications using the latest C/C++.

Having experinced in Linux.

Making complex technical and design decisions for C/C++ projects.

Development using C/C++ latest versions & Linux.

Participate in development from concept to execution to launch and ensure the application fully serves the needs of the end-user

Work with the team to gain an initial understanding of the desired solution, and iteratively

Develop documentation, provide technical assistance and support as required

Technical Key Skills:

A strong fundamental knowledge of C/C++ development

Extensive knowledge in Linux.

Thorough orientation towards Code reviews, Coding standards, Design Standards, and Code Documentation

Knowledge in design patterns

Should have worked on enterprise-class applications

Excellent team player and strong interpersonal communication skills.

GCP  Data Analyst profile must have below skills sets :

• Knowledge of programming languages like https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.simplilearn.com%2Ftutorials%2Fsql-tutorial%2Fhow-to-become-sql-developer&;data=05%7C01%7Ca_anjali%40hcl.com%7C4ae720b3f3cc45c3e04608da3346b335%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637878675987971859%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EImfaJAD1KHOyrBQ7FkbaPl1STtfnf4QdQlbjw72%2BmE%3D&reserved=0" target="_blank">SQL, Oracle, R, MATLAB, Java and https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.simplilearn.com%2Fwhy-learn-python-a-guide-to-unlock-your-python-career-article&;data=05%7C01%7Ca_anjali%40hcl.com%7C4ae720b3f3cc45c3e04608da3346b335%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637878675987971859%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Z2n1Xy%2F3YN6nQqSweU5T7EfUTa1kPAAjbCMTWxDCh%2FY%3D&reserved=0" target="_blank">Python
• Data cleansing, data visualization, data wrangling
• Data modeling , data warehouse concepts
• Adapt to Big data platform like Hadoop, Spark for stream & batch processing
• GCP (Cloud Dataproc, Cloud Dataflow, Cloud Datalab, Cloud Dataprep, BigQuery, Cloud Datastore, Cloud Datafusion, Auto ML etc)

We are building for the future of work by changing the way the world looks at information and data paradigms. The Meaning Engine by India-based Needle Innovision enables building solutions by processing meaningful data out of anything stored anywhere - structured, unstructured data types, distributed, at scale and more. 

In our quest to do more, we are looking for an exceptionally creative, and technically brilliant Lead React Engineer to join us in a hybrid setting from New Delhi. For us 2 key green flags (read as must-haves) are 

🟢 A need to evolve complete solutions with visibility of end to end modules and not just work on tasks in the next leg of their careers. Basically the excitement to architect.

🟢 Preparedness to move into enterprise-ready environments but as part of a smaller team, so more responsibility to deliver + lead.

This could be an awesome launching pad for someone who enjoys working towards big-picture goals, has a keen interest in leadership, and is excited about aesthetic and useful products, Our teams are sustained on values of care and we offer a generous number of vacation days, the opportunity to craft your calendar with flexible schedules and very soon an insurance plan for you and your loved ones. We offer a starting salary range of 11-15LPA.

What you will do: 

• Work with the product team to understand project requirements.
• Perform technical documentation – Designing architecture, flow diagrams, documenting technical implementation approaches and pseudocode.
• Develop and implement pixel-perfect and highly-responsive user interface components using React.js & ReactNative concepts.
• Oversee development process compliance and CI activities.
• Set and evolve standards and best practices for our application development team
• Guide/Mentor junior developers and empower them on React and related trends.

What you will bring: 

• Today - has a portfolio of beautiful engineered frontend UI. At least some of which they can show us. (🟢 #3)
• Can articulate at least one reason of switch which does not only say growth etc but growth's metric (🟢 #4)
• 3 years minimum detail-oriented experience as a Senior Web Developer creating React.js based solutions and expert-level knowledge of ReactJS, ReactNative ecosystem and ES6.
• Demonstrated experience in B2B application development for large enterprises.
• Ability to review specifications documents and provide technical inputs on successfully implementing business solutions.
• Proficient understanding of build tools and code versioning tools, such as Git/SVN.
• Experience using async RESTful services, CSS preprocessors, bundlers and associated libraries, as well as working knowledge of isomorphic React.

As a Lead React Engineer, you would be expected to understand business requirements, represent Needle to external stakeholders, and have experience in working in agile teams.

If leading a squad that implements real-world impacting digital transformation at the intersection of data science and AI excites you and if our awesome bite-sized team inspires you to be a part of our quest, we think you could be the one to help build the impact, we are looking to building here.