Sr Engineering Manager

Job Title

Technology Lead – Frontend

Job Responsibilities:

• Collaboratively work with UX team, product managers, back-end engineers and other technical teams to create new, delightful and scalable UI
• Mentor junior members through training and individual support
• Responsible for all front end development on a project
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images
• Optimize existing user interface designs
• Proactively learn and accordingly apply new technologies, best design practices and usability patterns

The ideal candidate must - 

• 5+ years of experience working with React or React-based frameworks
• Proficiency with browser-based debugging and performance testing
• Proficiency in Git and version control
• Considerable experience with a testing framework (Jest/Mocha)
• Familiarity with RESTful APIs and GraphQL
• Knowledge of modern authorization mechanisms, such as JWT Tokens
• Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc
• Hands-on experience with CSS-in-JS libraries
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Keen to learn, mentor and willingness to take ownership of work items
• Possess strong communication and self-accountability

REACT.JS

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

Required Skills (more the better):

• PHP, Laravel, MySQL/ MariaDB, HTML5, CSS3, JavaScript, AJAX/ Fetch, jQuery, Web services and APIs
• MVC framework, Design Patterns, Authentication, Eloquent, Providers, Middleware, Supervisor, Cron Jobs, Postman etc.
• Experience of entire software development lifecycle
• Project delivery experience and has handled clients directly

• Managed a team of at least 4 developers
• Client Interaction and requirements management

Additional Skills:

• Versioning tools such as Git, Bit Bucket, and concepts like branching
• DevOps: Knowledge of operating systems, hosting and deployment on cloud platforms like Amazon Web Services, Google Cloud, Azure etc will be added advantage

Responsibilities will include:

• Writing clean, well-designed code
• Debugging code and fixing bugs
• Ensuring code quality and security by following industry standards
• Managing code repositories and deploying builds
• Contributing to all phases of the development lifecycle
• Participating in team meetings and client meetings/ calls
• Learning new technologies

Why should I join Big Rattle?

Big Rattle Technologies specializes into development of Mobile and Web applications. Our clients include Fortune 5000 companies. Over the past 9 years, we have delivered multiple projects for clients from various industries like FMCG, Restaurants, Banking and Finance, Automobiles, Ecommerce, Television and Broadcast Agencies.

You will have an opportunity to get end-to-end exposure in software design and development of products, web applications and mobile applications. You will also have opportunities to participate in the decision-making process and take leadership roles as you grow in the organisation.

The company offers benefits like

• Healthcare coverage (including Covid-19 vaccination reimbursement)
• Technical certification fee reimbursements
• Technical training fee reimbursements
• 5-day work week
• Flexible working hours
• Hybrid working

Java Developer - Microservices ( 4+ Yrs) - Mumbai & Gurgaon

Java Developer - Angular ( 3+ Yrs) - Mumbai & Gurgaon

Must have 4+ years of experience in Enterprise Java 8 and above

 Strong in Core Java (Collections, Threads, Regular Expressions, concurrency, Lambdas, Reactive, Exception handling).

 Strong experience in microservices and event driven processing systems.

 Experience with architecting and implementing apps using Spring Boot, Spring Cloud including Spring MVC, Spring Boot, Spring JDBC, and Spring Cloud.

 Good knowledge on relational database (Oracle) or NO SQL database is preferred.

 Experience in writing & automating test scripts using Mockito/JUnit, SpringbootTest etc.

 Must be capable of doing code reviews and mentor the junior developers to drive towards high quality deliverables.

 Strong background culture of delivering projects with first time right / Zero defects in Production.

 Very good analytical, problem solving ability, verbal, and written communication skills.

CRM Functional Consultant

Country: Malaysia

Cities: Kuala Lumpur

Area of expertise: Customer Relationship Management (CRM)

Job Description

As a CRM Business Analysis Consultant, you are responsible for identifying, developing, and deploying end-user solutions in Customer Relationship Management (CRM) system. Through your deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of advisory services around project management, business process development, implementation support and end-user training as required. You also contribute to project planning, implementation, and requirements gathering efforts across CRM projects.

Responsibilities:

Translate business requirements into CRM business solutions

Identify key stakeholders for requirements gathering; elicits and documents requirements and validates against scope

Contribute to requirements management, including approval, communication, traceability, and re-use

Contribute to transfer of functional requirements to development and test team members- Leverage CRM workflow technology to automate business processes

Determine, in collaboration with business and IT stakeholders, patches and upgrades needed to the CRM system in order to meet evolving business requirements

Stay informed on updates and new releases in CRM technologies

Educates end users on CRM functionality, as needed

Skills:

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation.  You’re proud of your positive and lasting client relationships and the customizations and strategies you’ve built to tackle their business challenges.

Requirements:

At least 3 years of relevant work experience including CRM

Strong knowledge of CRM Systems and business solution implementation

Demonstrable experience in Business Process Reengineering (BRP)

Strong knowledge of CRM issue diagnosing and troubleshooting

Working with Microsoft Dynamics 365 Customer Engagement as a Functional Consultant

Hands on experience deploying with Microsoft Power Platform solutions for customers in a variety of industries

Experience consulting with external clients on complex projects

Experience working with global teams on CRM technology implementation and maintenance projects

Experience working with offshore teams to facilitate project work

Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form

Responsibilities:

• Develop sales opportunities by researching and identifying potential accounts & understanding customers' needs.
• Making outbound calls/communications to potential customers, and source new sales opportunities through inbound leads.
• Use outbound channels like LinkedIn to identify key decision makers.
• Route qualified opportunities to the sales team for further development and closure.
• Research accounts, identify key players and generate interest.
• Creating, maintain and expand the database of prospects.
• Team with channel partners to build opportunities pipeline.
• Perform effective online presentations to prospects.
• Keeping all the sales & marketing collateral ready & up-to-date.
• Identify decision makers within targeted leads to begin sales process.
• Penetrate all targeted accounts and radiate sales from within client base.
• Collaborate with appropriate team members to determine necessary strategic sales approaches.
• Create and deliver qualified opportunities to other team members.
• Assist in creating RFP responses to potential clients.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
• Appropriately communicate brand identity and corporate position.

Requirements:

• 2+ years of inside sales experience.
• Bachelor's degree or equivalent, Preferably with MBA.
• Track record of over-achieving quota.
• Proficient with corporate productivity and web presentation tools.
• Experience working with Salesforce.com or similar CRM.
• Proficient in Microsoft Office.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritise, and manage time effectively.

About us:  

We are a fiercely restless creative studio with a broad vision across design & product experiences. Big brands and startups approach us because they find a cool team of committed individuals with great taste, obsessed with technology, originality, music, art & quality. We believe in independence, curiosity, experimentation and reinvention as the beacons to navigate the world. Learn more about us: ​https://grappus.com/">https://grappus.com/ 

About the role:

We are seeking a Frontend developer who has a knack for coming up with creative solutions to unique problems. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers. Most importantly, you have an eye for detail and the ability to make beautiful designs come to life through code. 

What we’d like to see:

• Developing new user-facing features using React Native
• Building reusable components and libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Developing and implementing strong algorithms/techniques for solving problems in a high-volume, high-availability environment
• Good knowledge of User Interface patterns and techniques to solve common UI problems
• Solid understanding of building scalable, maintainable and efficient user interfaces

Must Have:

• Strong proficiency in JavaScript , the JavaScript object model and ES6
• Thorough understanding of React.js and its core principles
• Experience with state management libraries like Redux, Mobx etc.
• Familiarity with Android / iOS platforms and ability to link native libraries with React Native
• Familiarity with newer specifications of EcmaScript 6
• Experience with data structure libraries (e.g., Immutable.js, immer)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial
• Familiarity with frameworks like Bootstrap, Backbone, Angular,  React JS, and libraries like jQuery, LESS and Ajax

Nice to Have:

• Personal projects or contributions to the open source community
• Strong organizational skills to juggle multiple tasks within the constraints of timelines
• Team player (those great personality types that people love to work with)
• Great communication skills 

Benefits of being part of our amazing team:

• Flexible working hours
• We don’t track your leaves & work-from-home
• Freedom to implement latest technologies & new ideas
• Lots of in-house training sessions &  an in-house product lab
• A pretty unique & unconventional culture and a damn cool office space
• Lots of ways to have fun - TT,  Indoor basketball, PS4, board games and variety of books to read