Sr Engineering Manager

AI/ML Data Solution Architecture Ability to define data architecture strategy that align with business goals for AI use cases and ensures data availability & data accuracy. Ensuring data quality by implementing and enforcing data governance policies and best practices Technology evaluation & selection Execute Proof of concept and Proof of value for various technology solutions and frameworks Continuous Learning - Staying up to date with emerging technologies and trends in Data Engineering, AI / ML, and GenAI, and making recommendations for their adoption wherever appropriate Team Management Responsible for leading a team of data architects and data engineers, as well as coordinating with vendors and technology partners Collaboration & communication Collaborate and work closely with executives, stakeholder and business teams to effectively communicate architecture strategy & clearly articulate the business value.

Experience : 12 to 16 yrs

Work location : JP Nagar 3rd phase, South Bangalore. (Work from office role, IC role to begin with)

Suitable candidate be able to demonstrate strong experience in the following areas -

Data Engineering

• Hands-on experience with data engineering tools such as Talend (or Informatica or AbInitio), Databricks (or Spark), and HVR (or Attunity or Golden Gate or Equalum).
• Working knowledge of data build tools, Azure Data Factory, continuous integration and continuous delivery (CI/CD), automated testing, data lakes, data warehouses, big data, Collibra, and Unity Catalog
• Basic knowledge of building analytics applications using Azure Purview, Power BI, Spotfire, and Azure Machine Learning.

AI & ML -

• Conceptualize & design end-to-end solution view of sourcing data, pre-processing data, feature stores, model development, evaluation, deployment & governance
• Define model development best practices, create POVs on emerging AI trends, drive the proposal responses, help solving complex analytics problems and strategize the end-to-end implementation frameworks & methodologies
• Thorough understanding of database, streaming & analytics services offered by popular cloud platforms (Azure, AWS, GCP) and hands-on implementation of building machine learning pipeline with at least one of the popular cloud platforms
• Expertise on Large Language Model preferred with exposure to implementing generative AI using ChatGPT / Open AI and other models. Harvesting Models from open source will be an added advantage
• Good understanding of statistical analysis, data analysis and knowledge of data management & visualization techniques
• Exposure to other AI Platforms & products (Kore.ai, expert.ai, Dataiku etc.) desired
• Hands-on development experience in Python/R is a must and additional hands-on experience on few other procedural/object-oriented programming languages (Java, C#, C++) is desirable.
• Leadership skills to drive the AI/ML related conversation amidst CXO, Senior Leadership and making impactful presentations to customer organizations

Stakeholder Management & Communication Skills

• Excellent communication, negotiation, influencing and stakeholder management skills
• Preferred to have experience in project management, particularly in executing projects using Agile delivery frameworks
• Customer focus and excellent problem-solving skills

Qualification

• BE or MTech (BSc or MSc) in engineering, sciences, or equivalent relevant experience required.
• Total 13+ years of experience and 10+ years of experience in building/managing/administrating data and analytics applications is required
• Designing solution architecture and present the architecture in architecture review forums

Additional Qualifications

• Ability to define best practices for data governance, data quality, and data lineage, and to operationalize those practices.
• Proven track record of designing and delivering solutions that comply with industry regulations and legislation such as GxP, SoX, HIPAA, and GDPR.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

• Contributing to the backend of the product development.
• Maintaining these applications for accuracy and high availability.
• Contributing to and enforcing great coding practices through code reviews.
• Sharing knowledge with your colleagues during regular knowledge Sharing sessions.
• Collaborate across functions and own the planning, estimation and execution for parts of the product.
• Continuously identify opportunities to improve system designs, architecture and implementation standards.

• Experience of architecting and building products/business critical backend applications using Ruby on Rails.
• Experience with relational databases like Postgres or MySQL.
• Experience of deploying and maintaining web applications.
• Exposure to cloud infrastructure like AWS, GCP etc.
• Familiarity with REST APIs and stress testing tools.
• Good communication skills.

Detailed JD

Requirements and Skills

• Actively participate in Agile ceremonies (Standups, Refinements, Retrospectives, Planning, and Requirement discussions)
• Communicate effectively, clearly, and thoroughly with the Scrum Team and Stakeholders
•  Provide innovative solutions to complex problems
• Design, develop and modify software applications/systems according to specifications
•  Develop technical documentation including services, object, and data model
• Create high-quality code and perform code reviews
•  Create unit and integration tests to ensure the code quality and functionality
•  Proactively learn and share knowledge of technology and compare the advantages and disadvantages of alternative solutions/technologies
• Help onboard new team members.

Role: Fullstack Developer

Location: Vashi, Navi Mumbai (Work from Office)

Compensation: Best in Industry

Responsibilities and Duties:

• Development of web applications
• Ability to understand Database design and structure
• Ability to understand requirements from a Function List
• Key Success Metrics:
• Candidate should able to write structured code and follow best practices of coding
• Provide and meet time estimates for assigned deliverable.
• Work with a team to design, develop, implement, and maintain high-quality technical solution
• New technologies awareness and their implementation
• Strong Logical skills

Skills / Requirements:

• Building entire websites throughout the full delivery life cycle (HTML, CSS,JavaScript , JQuery ),using ASP.Net with C#
• Possess excellent analytical and problem solving skills with ability to communicate effectively at all levels of development process.
• Core Competencies: ASP.NET / C#,

About

Our client is a platform of digital-first health clinics owned and operated under one house, with each of them working together toward one mission: To help Indians lead a more fulfilling life surrounded by wellness and grace.

The business is creating a family of purposeful health platforms with personalized solutions for a particular problem in a niche segment. Each platform provides the essentials to enable an individual segment of people to lead a graceful life full of purpose and wellbeing. 

Responsibilities 

• Develop microservices that will be used by the frontend through API endpoints. ● Translate business requirements into high quality code. 
• Ensure that the code is deployed in a secure and scalable fashion. 
• Focus on code maintainability and performance of application. 
• Provide technical advice and assists in solving programming problems. 
• Enhance Analytics and overall backend architecture for better performance. 
  
  Requirements 
• 4+ years of backend/full-stack development experience 
• 1+ years of experience on NodeJS 
• 1+ years experience in building APIs in a microservice architecture 
• Has experience managing other developers, recruiting and training. 
• Experience in PHP is a plus 
• Experience with AWS services such as Lambda, CloudWatch, CloudFront 
• Has experience in code reviewing/being the gatekeeper for an entire project 
• Experience with RabbitMQ or similar queuing system 
• Experience with Redis/ElasticSearch is a plus 
• Familiarity with CI/CD pipeline tools like Jenkins 
• Good knowledge of working with Git 
• A knack for benchmarking and optimization

• We need people with Test complete + Python.
• It's well and good to have Test Complete knowledge but Python knowledge is mandatory.
• C# is good to have too.