
•3+ years of experience in big data & data warehousing technologies
•Experience in processing and organizing large data sets
•Experience with big data tool sets such Airflow and Oozie
•Experience working with BigQuery, Snowflake or MPP, Kafka, Azure, GCP and AWS
•Experience developing in programming languages such as SQL, Python, Java or Scala
•Experience in pulling data from variety of databases systems like SQL Server, maria DB, Cassandra
NOSQL databases
•Experience working with retail, advertising or media data at large scale
•Experience working with data science engineering, advanced data insights development
•Strong quality proponent and thrives to impress with his/her work
•Strong problem-solving skills and ability to navigate complicated database relationships
•Good written and verbal communication skills , Demonstrated ability to work with product
management and/or business users to understand their needs.

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Job Overview:
As a Technical Lead, you will be responsible for leading the design, development, and deployment of AI-powered Edtech solutions. You will mentor a team of engineers, collaborate with data scientists, and work closely with product managers to build scalable and efficient AI systems. The ideal candidate should have 8-10 years of experience in software development, machine learning, AI use case development and product creation along with strong expertise in cloud-based architectures.
Key Responsibilities:
AI Tutor & Simulation Intelligence
- Architect the AI intelligence layer that drives contextual tutoring, retrieval-based reasoning, and fact-grounded explanations.
- Build RAG (retrieval-augmented generation) pipelines and integrate verified academic datasets from textbooks and internal course notes.
- Connect the AI Tutor with the Simulation Lab, enabling dynamic feedback — the system should read experiment results, interpret them, and explain why outcomes occur.
- Ensure AI responses remain transparent, syllabus-aligned, and pedagogically accurate.
Platform & System Architecture
- Lead the development of a modular, full-stack platform unifying courses, explainers, AI chat, and simulation windows in a single environment.
- Design microservice architectures with API bridges across content systems, AI inference, user data, and analytics.
- Drive performance, scalability, and platform stability — every millisecond and every click should feel seamless.
Reliability, Security & Analytics
- Establish system observability and monitoring pipelines (usage, engagement, AI accuracy).
- Build frameworks for ethical AI, ensuring transparency, privacy, and student safety.
- Set up real-time learning analytics to measure comprehension and identify concept gaps.
Leadership & Collaboration
- Mentor and elevate engineers across backend, ML, and front-end teams.
- Collaborate with the academic and product teams to translate physics pedagogy into engineering precision.
- Evaluate and integrate emerging tools — multi-modal AI, agent frameworks, explainable AI — into the product roadmap.
Qualifications & Skills:
- 8–10 years of experience in software engineering, ML systems, or scalable AI product builds.
- Proven success leading cross-functional AI/ML and full-stack teams through 0→1 and scale-up phases.
- Expertise in cloud architecture (AWS/GCP/Azure) and containerization (Docker, Kubernetes).
- Experience designing microservices and API ecosystems for high-concurrency platforms.
- Strong knowledge of LLM fine-tuning, RAG pipelines, and vector databases (Pinecone, Weaviate, etc.).
- Demonstrated ability to work with educational data, content pipelines, and real-time systems.
Bonus Skills (Nice to Have):
- Experience with multi-modal AI models (text, image, audio, video).
- Knowledge of AI safety, ethical AI, and explain ability techniques.
- Prior work in AI-powered automation tools or AI-driven SaaS products.
Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.
100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.
The world’s largest provider of customer experiences to North American consumers.
We Serve More than 200 Major Clients Worldwide, Including:
- 4 of the top 5 wireless providers
- 4 of the top 8 healthcare companies on the Fortune 500
- 4 of the top 10 banks on the Fortune 500
- 5 of the world’s largest retailers
- 4 of the top 10 largest car manufacturers
- 10 of the top 20 regulated utility companies
- 3 of the 5 largest technology companies
- Provide customer support and resolve customer queries via call.
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift).
- Freshers to 5yrs of experience with Customer Support *
- Experience in an International Voice Process.
- The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
- Candidates who have experience into domestic Voice Process can be considered as freshers.
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.
- Job Category
- Customer Experience
- Posting Date
- 10/01/2025, 11:42 AM
- Locations
- Pritech Park SEZ Block12, IN
- Apply Before
- 10/06/2025, 11:42 AM
- Job Schedule
- Full time
- Job Shift
- Night
Job Title: Senior Sofa Maker
Location: Gurgaon
Department: Upholstery / Furniture Manufacturing
Reports To: Production Manager or Head of Manufacturing
Job Summary:
We are seeking an experienced and highly skilled Senior Sofa Maker to join our team. The ideal candidate will have in-depth knowledge of sofa frame construction, upholstery, fabric cutting, and finishing. This role involves leading production processes, mentoring junior team members, and ensuring that all sofas are built to the highest standards of quality and craftsmanship.
Key Responsibilities:
- Construct high-quality sofas from frame to finish, including cutting, assembly, padding, and upholstery.
- Read and interpret technical drawings, patterns, and measurements with precision.
- Select appropriate materials such as wood, foam, springs, and fabric/leather for each sofa model.
- Supervise and guide junior sofa makers and apprentices.
- Inspect finished products for quality, ensuring they meet company standards and client specifications.
- Collaborate with design and production teams to develop and improve sofa designs.
- Maintain tools, equipment, and workspace to ensure a safe and efficient working environment.
- Troubleshoot production issues and propose solutions for continuous improvement.
Requirements:
- Minimum 3–5 years of hands-on experience in sofa or upholstery manufacturing.
- Exceptional craftsmanship and attention to detail.
- Proficiency with upholstery tools and equipment (staple guns, sewing machines, foam cutters, etc.).
- Strong understanding of different sofa construction methods and materials.
- Ability to lift heavy materials and work on your feet for extended periods.
- Team player with strong communication and leadership skills.
- High school diploma or equivalent; formal training in furniture making or upholstery is a plus.
Preferred Qualities:
- Experience in bespoke or custom sofa making.
- Familiarity with both traditional and modern upholstery techniques.
- Passion for quality craftsmanship and customer satisfaction.

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.
Key Responsibilities:
Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.
Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.
Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.
Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.
Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.
Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.
Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.
Qualifications and Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience in a technical leadership role, managing and leading a team of IT professionals.
Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.
In-depth knowledge of industry best practices, emerging technologies, and trends.
Proficiency in project management methodologies and tools.
Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
Strong problem-solving and troubleshooting abilities.
Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.
Role: Java Plugin Developer
- Sound knowledge and hands-on experience in building a software application using Java
- Proficient in Core Java (OOPs, Design Patterns, Stream API, Multithreading, Generics).
- Good understanding of OSGi,Eclipse RCP and Plugin development
Java Developer - Microservices ( 4+ Yrs) - Mumbai & Gurgaon
Java Developer - Angular ( 3+ Yrs) - Mumbai & Gurgaon
Must have 4+ years of experience in Enterprise Java 8 and above
Strong in Core Java (Collections, Threads, Regular Expressions, concurrency, Lambdas, Reactive, Exception handling).
Strong experience in microservices and event driven processing systems.
Experience with architecting and implementing apps using Spring Boot, Spring Cloud including Spring MVC, Spring Boot, Spring JDBC, and Spring Cloud.
Good knowledge on relational database (Oracle) or NO SQL database is preferred.
Experience in writing & automating test scripts using Mockito/JUnit, SpringbootTest etc.
Must be capable of doing code reviews and mentor the junior developers to drive towards high quality deliverables.
Strong background culture of delivering projects with first time right / Zero defects in Production.
Very good analytical, problem solving ability, verbal, and written communication skills.
Your Job Role
- Write clean, scalable code using .NET Framework
- Remain up to date with the terminology, concepts, and best practices for coding.
- Develop technical interfaces, specifications, and architecture
- Use and adapt existing web applications for apps
- Create and test software prototypes
- Develop client displays and user interfaces
- Assist software personnel in handling project-related work and other requirements
- Coordinate with other software professionals and developers
What are requirements
- Familiarity with the ASP.NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC)
- Min 3 years experience of development experience using C# .NET
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic . NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Knowledge of REST and RPC APIs
- Able to work well in a team setting
Other Details
Experience required- 3+ years
Job Location- Noida (Onsite)
Job Type- Full time
Job description
We are looking for a Full Stack Developer with strong PHP experience to join our software development team. We need someone who loves innovating, problem-solving and wants to be at the forefront of transformation.
- Produce scalable software solutions.
- Responsible for the full software development life cycle, from conception to deployment.
- Handle both front-end and back-end coding, development frameworks, and third-party libraries.
- Participate in our product development from ideation to deployment and beyond
- Create ground-breaking new features for our users and customers, and for internal use
- Work with our data team to make our product smarter and more intuitive to use
- Maintain and help optimize existing systems
Requirements
- 3+ years of experience developing with modern PHP using Laravel or CakePHP
- Strong Javascript framework experience on a production environment (React, Angular, Vue,)
- 2+ years experience with React
- Experience building, maintaining, testing and documenting APIs to be used by other developers both internally and externally
- Experience with database management and optimization
- Experience with other data stores like Elastic Search, MongoDB or similar would be preferred
- Experience with git and related tools










