11+ Inventory control Jobs in Delhi, NCR and Gurgaon | Inventory control Job openings in Delhi, NCR and Gurgaon

Job Title: Senior Manager for Ecommerce**

**Location:** [Faridabad]

**About Us:**

[Pannkh] is a dynamic and rapidly growing e-commerce company focused on Women apparels. We specialize in providing top-quality products to our customers through various online marketplaces. As a leader in the industry, we are looking for a seasoned Senior Manager to join our team and drive our catalog operations to new heights.

**Key Responsibilities:**

**1. Catalog Management:**

- Oversee the end-to-end process of checking and uploading catalog content to ensure accuracy, completeness, and compliance with platform guidelines.

- Develop and maintain a standardized catalog format for optimal customer experience and search optimization.

**2. Quality Control (QC) of Catalog:**

- Implement robust quality control processes to ensure the accuracy and consistency of product listings, images, and descriptions.

- Address and rectify any discrepancies or issues identified during the QC process.

**3. Business Development:**

- Collaborate with cross-functional teams to identify opportunities for product expansion and assortment growth.

- Establish and maintain relationships with suppliers, manufacturers, and distributors to source new and unique products.

**4. Inventory Management:**

- Monitor inventory levels, forecast demand, and coordinate with procurement and fulfillment teams to optimize stock levels.

- Implement strategies to minimize overstock and stockouts, ensuring efficient use of resources.

**5. Marketing on Marketplaces:**

- Develop and execute marketing strategies on various online marketplaces to enhance product visibility and drive sales.

- Utilize marketplace tools and advertising options to optimize product listings and increase conversion rates.

**6. Pricing Strategy:**

- Conduct market research and analysis to determine competitive pricing strategies that maximize profitability while maintaining competitiveness.

- Monitor pricing trends and adjust strategies in response to market dynamics.

**Qualifications:**

- Bachelor’s degree in Business Administration, Marketing, or related field (Master’s preferred).

- 5+ years of experience in e-commerce catalog management, with a proven track record of success in similar roles.

- Extensive knowledge of online marketplaces (e.g., Myntra,Ajio,Flipkart,Amazon, Shopify) and their respective catalog management systems.

- Strong analytical skills and proficiency in data-driven decision-making.

- Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative, cross-functional environment.

- Demonstrated experience in business development and vendor/supplier relationship management.

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

We are looking for an experienced Java Support Engineer with 4+ years of hands-on experience in supporting and maintaining Java/Spring Boot-based applications. The ideal candidate will be responsible for production support, debugging issues, and ensuring smooth application performance.

Key Responsibilities:

• Provide L2/L3 support for Java/Spring Boot applications in production and non-production environments.
• Perform incident analysis, root cause identification, and apply quick fixes or permanent solutions.
• Handle application deployments, environment monitoring, and performance tuning.
• Collaborate with development, DevOps, and database teams to resolve technical issues.
• Write and debug SQL queries, manage data fixes, and ensure database integrity.
• Use monitoring tools like Splunk, Kibana, or ELK Stack for issue investigation.
• Prepare documentation for recurring issues and maintain knowledge base.

Technical Skills:

• Strong in Core Java, Spring Boot, RESTful APIs
• Good knowledge of SQL / PL-SQL (Oracle / MySQL / PostgreSQL)
• Familiar with Linux/Unix commands and Shell scripting
• Exposure to microservices architecture and CI/CD tools (Jenkins, Maven)
• Hands-on experience with application monitoring and log analysis tools
• Knowledge of cloud (AWS / Azure) environments is a plus

Soft Skills:

• Strong problem-solving and analytical mindset
• Good communication and teamwork skills
• Ability to work under pressure and handle on-call support if required

Position: SFCC developer

Experience – 6-10 Years (Relevant experience with SFCC should be at least 2 years)

Location: Gurgaon

Key Deliverables (Essential functions & Responsibilities of the Job):

• Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner + OCAPI) and integrations for the same in India eComm landscape.
• Establish and maintain IT governance structure with eComm & other process owners to manage site IT operations, resolve issues and prioritize enhancement requests in support of strategic direction after the platform is live. 
• Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
• Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions.
• Identify and steer eComm & digital demands in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented.
• Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
• Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter, capital requests, new application discovery phase requirements and feedback on existing Market / HQ application gap assessments.
• Accountable for project delivery of applications or technology in time & budgets.  
• Manage personnel and outside contractor(s) as required.
• Establish budget with user approval and monitor actual charges in line with work performed.  Accountable to operate within annual budget. 
• Where required, to provide leadership, welfare and coaching to your team.

Key Relationships: 

• Internal business customers in eComm & digital.
• Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
• Internal staff - direct reports (where applicable)
• IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

• This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. S/he must be highly motivated. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
• Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.
• Strong understanding of leading eComm solutions including SF commerce Cloud, Hybris, Java & integrations framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front + DC inventory management, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture. 
• Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.
• Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.
• Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.
• This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.
• Ability to effectively interact with all levels of business via phone, written communication and in person.
• Management and leadership skills.

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

Your Impact:

•                 Interact clearly with clients and the on-shore and off-shore project teams

•                 Regular involvement in thought leadership Best Practices development

•                 Facilitate end to end project design & development while working closely with global client

Your Skills & Experience:

•                 4 to 14 years of development experience in SFDC

•                 Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex

•                 Deep knowledge of Lightning framework

•                 Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design

•                 Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud

•                 Conceptualize end to end integration projects & knowledge of authentication mechanism

•                 Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration

•                 Working knowledge on continuous integration, working with repositories (e.g. Git)

•                 Should have experience to design the data flow and work with any ETL or dataloader

•                 Excellent experience in designing and architecting large scale applications

•                 Thorough understanding of Solution architecting & Estimation process

•                 Excellent consulting skills, oral and written communication, presentation, and analytical skills 

Set Yourself Apart With:

•                 Salesforce Certifications

•                 Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B

•                 Incident and problem management skills

•                 Ability to provide necessary coaching to bring juniors up to speed on the technology

•                 Exceptional written skill for solution documentation creation for both technical and non-technical material

•                 Background in force.com platform and deployment experience in an outsourced service environment

•                 Articulation skills & Good team player

•                 Self-starter and self-learner with keen interest to grow

•                 Process orientation and the ability to define and setup processes

•                 Mentoring team members

Benefits of Working Here:

•                 Gender Neutral Policy

•                 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)

•                 Generous parental leave and new parent transition program

•                 Flexible work arrangements

•                 Employee Assistance Programs to help you in wellness and well being  

Hrim is an innovation company with a vision to create and power meaningful action across the globe. The organisation delivers its innovation through its Ideation, Design & Build Services. Hrim’s ideation service materialises visions of leaders and companies into standout concepts. The design and build service propels concepts into tangible reality in the form of ventures, initiatives, services etc.

Job Description:

As the Build Lead specialising in Technology at Hrim, paralleling the role of a Head of Technology in a technology startup, your role is critical in translating innovative concepts into real-world technological solutions. This position requires a unique combination of technical mastery, strategic foresight, and leadership skills to take 0-1 build to success. You will be at the helm of developing and executing technology projects from their nascent stages to full-fledged operational status.

In this key role, you will oversee the entire lifecycle of our technology initiatives, spearheading it from concept asset development to market launch. Your responsibilities will be multifaceted, encompassing strategic planning and hands-on management of the technology ventures. Your leadership will be instrumental in evolving the concepts into fully operational, market-ready technologies. 

Key Responsibilities

Project Development from 0 to 1:

• Lead the development of new technology projects at Hrim from conception (0) to launch (1).
• Utilize coding and technical expertise to create robust, scalable assets for the projects
• Oversee the entire project lifecycle, ensuring that technical objectives and timelines are met.

Technical Leadership and Team Management:

• Spearhead  technical build of the concepts and lead the associated team on the project
• Manage resource allocation, project scheduling, and workflow to optimize team performance.

Technology Strategy and Innovation:

• Stay abreast of emerging technologies and industry trends to inform innovation at Hrim
• Collaborate with cross-functional team members to ensure technology alignment with business goals.

Quality Assurance and Best Practices:

• Ensure the highest quality of code and implementation of best practices in software development.
• Conduct code reviews and oversee testing procedures to ensure reliability and efficiency of applications.
• Address technical issues and challenges promptly, ensuring minimal impact on project timelines.

Requirements & Qualifications

Educational Background:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. Advanced degrees or certifications in technology-related disciplines are a plus.

Technical Expertise:

• Proficiency in one or more programming languages such as Python, Java, C++, JavaScript, or similar, with a strong understanding of software development principles.
• Demonstrated experience with full-stack development, including both front-end and back-end technologies.
• Knowledge of database management and experience with SQL or NoSQL databases.
• Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud) and understanding of scalable architecture design.

Experience in Project Development:

• 5 years of experience in technology development, with a significant portion dedicated to building projects from concept (0) to launch (1).
• Demonstrated ability to lead technology projects and oversee all stages of development, from ideation to deployment.
• Proven track record in delivering complex software projects on time and within budget.

Leadership and Team Management:

• Strong leadership skills with experience managing and mentoring a team of software developers and engineers.
• Ability to foster a collaborative environment and demonstrate innovation and creativity. 
• Experience in resource planning, project scheduling, and agile methodologies.

Problem-Solving and Innovation:

• Excellent problem-solving skills with a focus on innovative solutions and continuous improvement.
• Ability to anticipate challenges and proactively address potential issues in the development process.
• A knack for translating complex technical concepts into practical, real-world applications.

Communication and Collaboration:

• Strong communication skills, capable of effectively articulating technical concepts to both technical and non-technical stakeholders.
• Experience collaborating with cross-functional teams, including product managers, designers, and business analysts.
• Ability to clearly document and present project progress and outcomes.

Adaptability and Continuous Learning:

• Commitment to staying up-to-date with emerging technologies and industry trends.
• Willingness to adapt and learn new programming languages or technologies as required by project needs.
• Enthusiasm for tackling new challenges and the ability to learn quickly in a fast-paced environment.

Desired Candidate Profile

• Graduation is a must. A Master's in HR is preferred
• Relevant work experience of 4-6 years in HR & TA. Prior experience in handling employees in a warehouse is desirable
• Excellent communication, analytical, negotiation, listening, and interpersonal skills
• Proficiency in MS Office Suite & HR Matrice

• Research and recommend prospects for new business opportunities
• Research and analyze sales options
• Build and maintain relationships with clients and prospects
• Stay current with trends and competitors to identify improvements or recommend new products
• Collect and analyze information and prepare data and sales reports
• Attend workshops to learn more technical and professional skills for the job
• Build and maintain professional networks