ForgeRock OpenIDM Develoepr

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity:

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Responsibilities:

• Manage a portfolio of current customers. 
• Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
• Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
• Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
• Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
• Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.

What An Ideal Candidate Would Look Like:

• 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
• Good communication skills especially with Enterprise customers from around the globe are necessary.
• Must have experience in upselling, cross selling and gauge customer requirements.
• Must have good presentation skills and hold of understanding customer’s business requirements.
• Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
• Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
• Must have experience of tracking product usage and instrumentation for Customer Success Management.
• May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.

Work Expectations:

Within 1 month

• You should have a complete hold of the product and value customers are getting from it.
• Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
• Drive at least 1 QBR from existing customers.

Within 3 months

• You need to have a clear understanding of onboarding customers. 
• Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
• Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
• Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
• At least 1 referral from existing customers.

Within 6 months

• You should have discipline and document all of the ongoing discussions. 
• Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
• We need an owner for this position who can in future build the CSM team below to drive overall customer success.

Personality traits we really admire:

• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Task sent by Appknox, reviewed by Appknox CSM and leadership team.
• Round 3 - Call with the CSM team to review your assignment
• Round 4- Call with one of the management team members to review your assignment and understand overall your experience and vision on Customer Success.
• Round 5 - HR Call 

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

Job Title: MIS Executive

Job Type - Full Time

Location – Indore

Summary/Objective:

The MIS Executive will be responsible for managing and analyzing data, generating reports, and providing insights to support effective decision-making within the organization. The role involves maintaining and enhancing the Management Information System (MIS) to ensure accurate and timely information flow.

Key Responsibilities:

·        Collect, compile, and analyze data from various sources to create comprehensive reports.

·        Develop and maintain efficient databases, ensuring data accuracy and integrity.

·        Generate and distribute daily, weekly, and monthly reports to relevant stakeholders.

·        Implement data validation and cleansing processes to ensure data accuracy.

·        Collaborate with different departments to understand their data requirements and provide support in extracting relevant information.

·        Identify and implement process improvements to enhance data quality and reporting efficiency.

·        Conduct regular audits of data to identify and rectify discrepancies.

·        Stay updated on industry trends and best practices in data management and reporting.

Qualifications/Requirements:

Education:

·        Bachelor's degree in any field.

Experience:

·        Minimum 2 years of proven experience in an MIS Executive role.

·        Jewelry industry experience is good to have

Required Skills:

·        Skilled in product cost analysis, order management, invoicing knowledge, and comprehensive inventory oversight.

·        Strong analytical and problem-solving skills.

·        Proficient in data analysis tools and Microsoft Excel.

·        Database management systems and SQL.

·        Excellent communication and interpersonal skills.

·        Ability to work independently and collaboratively in a team.

·        Detail-oriented with a high level of accuracy.

About

Prozo:

Prozo is an integrated supply chain company offering

● omni-channel warehousing & fulfilment (asset-light 4PL)

● omni-channel Warehouse Management Software (WMS) and Order management

software (OMS),

● multi-channel distribution on 13+ online platforms; be it horizontal e-commerce platforms

(Amazon, Flipkart, Snapdeal etc.), vertical-specific platforms (Mnytra, Nykaa, 1MG,

Pharmeasy etc) or hyper-local platforms (Big Basket, Grofers, Jiomart etc)

We are a middleware between the brand and offline/online retailers and help small/medium size

brands get a distinctive supply chain and distribution edge. With more than 500,000 sellers

selling on online platforms and brands finding it more and more difficult to establish themselves

on these platforms, Prozo helps these brands become supply chain and distribution-ready on

these platforms by offering them "tech, fulfilment, and distribution" as-a-service.

Through our technology enablement of the supply chain & distribution, we are able to save the

cost of carrying inventory by >10%, add 3-5% to the topline and bring down working capital

significantly.

Brief About Role: Prozo (www.prozo.com) provides ‘e-commerce warehousing and

fulfilment services’ along with ‘supply chain technology solutions’ to brands from various

segments like health care, beauty, books, stationery, toys etc. Prozo is looking to strengthen its

Freight Solutions team to acquire SMEs & Direct-to-consumer (D2C) brands as clients.

Key Responsibility Areas:

● Business Development Planning: Develop a comprehensive business plan strategy to

acquire clients in a time-bound manner.

● Demand Side Business Development: Identify target clients (SMEs and D2C brand)

who are looking for competitive freight solutions. Make a value proposition & convert

them into Prozo customers.

● Supply Side Business Development: Work with logistics/ freight companies and get

competitive quotes for FTL and PTL logistics services

● Deal Closure: You are expected to engage with the client in multiple rounds of

negotiation and drive the deal to closure. Maintaining the high conversation ration of

deals closed/Client in the pipeline will be an important metric in your performance.

● P&L Responsibility: Responsible for complete P&L of PTL and FTL growth business

and Inside & Outbound Sales.

● Technology Savvy: You will be expected to develop a detailed understanding of

technology solutions offered by Prozo related to e-commerce fulfilment and offline

supply chain digitization. You will be expected to bundle the same along with the freight

solutions as per the client’s requirement.

● Strong know-how of Omni-Channel/multi-channel Fulfilment: The candidate should

have a deep understanding of B2B and B2C distribution channels as well as online and

offline distribution channels.

● Team Building: The candidate should be able to build and lead a highly competent

team of middle-level professionals.

● Project execution: Work with operation team for project execution till the operation is

smooth. Work as a bridge between client & operation team.

● Bill Submission & Payment Follow-up: The candidate should be able to maintain 2 major points.

○ Bill submission to client on time every month - follow-up with the concerned team.

○ Follow up with the client for the timely manner payment to the company.

Industry Experience:

● Minimum 03 years of experience in freight-business i.e., PTL and FTL business

● Solution designing expertise and prowess with excel

● Expertise in handling Logistics, sales and business development activities

● Ability to establish meaningful business relations with clients.

● If you have already experienced startups, it will be an added advantage to your candidature.

● Ex-founders of the supply chain companies would make a great fit for this role!

Role: Manager/ Assistant Manager-Freight Solutions

Location: Ecotech 12, Greater Noida West, Uttar Pradesh - 201310

Reporting to: Senior Manager /Assistant Vice President - Business Development

Qualification – MBA or Graduate

Job Location – Delhi/NCR

Profile – Business Manager B2C Sales (PTL & FTL)

Interview Process – Virtual

Horizzon is looking for Sr. PHP Developer having 4-5 years of experience. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications.

Horizzon is a leader in eLearning Technology space and has been delivering innovative solutions for last 10 years. For more details, please visit https://www.horizzon.com

Requirement

• 3-6 years of hands on experience in PHP & MySQL
• Expertise in MVC Frameworks (Yii 2.0 OR Laravel)
• Good knowledge of JQuery, JavaScript, AJAX, HTML5, CSS3
• Expertise in REST APIs & JWT tokens
• Proficient understanding of version control repository tools, such as BitBucket or Github
• Experience using AWS Cloud, especially AWS S3 and Cloudfront.

•  Candidate must haveexpereince into Php with laravel.
• Good communication skills.

HATSU is a mumbai based design studio, and we work in the field of furniture, lights and rug design. we are coming up with a store for our products and we require a store manager for the same.

Responsibilities

• Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures
• Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
• Hire, train, develop, and supervise staff
• Provide staff with feedback, coaching, and performance evaluations
• Coordinate daily staffing and staffing schedules
• Ensure the store complies with outlined safety policies and proceduces, as well as state and local health regulations
• Make sure wages, work hours, and equal employment opportunities are upheld according to federal and state laws
• Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash
• Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis

Qualifications

• Minimum Graduation or equivalent education.
• 1 years of retail sales required; retail management experience and a college degree preferred
• Excellent organizational, time management, prioritization, and multitasking skills
• Experience with interviewing, hiring and evaluating candidates, and assessing employee performance
• Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers
• Ability to reach overhead, bend, squat, kneel, and carry products in order to perform and cover all workfloor duties
• Able to give clear directions and set expectations for staff
• Demonstrated ability to lead by example