Data Scientist / Data Analyst. with NaranaTech Noida

Customer Support Executive

We are looking for dynamic and experienced customer support that can help our customers with their day-to-day support related issues. We are looking for person with at least 2 Years of experience and have hands on experience with Chat and Ticketing system.

We are looking for person with following knowledge:

• Good command over English
• Basic Computer working knowledge
• Customer Support Knowledge
• Some knowledge about Web Sites
• Basic knowledge about ecommerce

Nice to have

• Working knowledge of Chat and Ticketing System
• Any other language would be added advantage
• Positive and helping Attitude

Key Responsibility:

• Manage large amounts of chats and Tickets
• Generate sales leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer information with vendors.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Proven customer support experience or experience as a client service representative at least 2 year experience
• Strong typing skills, active Listening skill and fluency in English Language.
• Familiarity with Ticketing/Chat systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, priorities, and manage time effectively
• Bachelors degree and throughout English Medium
• Willing to work in Shifts

Benefits:

• Great environment with work/life balance
• 5 Days working (Rotational shifts)
• Best package in the industry
• Great technical guidance to expand your career/professional knowledge
• Referral Bonus

Job Location: Ahmedabad, Gujarat, India.

For more details go through our website: https://positiwise.com/

Expound Difference

Expound Technivo started as a group of team tech enthusiasts with a desire to do something new. Together, we wanted to help global enterprises with software and reinvent how business is done.

Today, the same entrepreneurial spirit continues to drive our culture of creativity, diversity, and collaboration. Expound Technivo has helped companies across verticals transform their traditional business to evolve to the changing way of how business is done by end-to-end implementations, mergers & acquisition projects, SAP upgrades, SAP enterprise planning & budgeting projects, ECC to SAP S/4HANA migrations and developing simple and elegant solutions for their complex workflows.

As the world moves towards cloud, we were prepared for this transition a long time back. With vast expertise in new generation technology and familiarity with cloud-based solutions like SAP BTP, SAC, Rise with SAP, SaaS products and data rich cloud systems and latest cloud stack and cloud service providers like AWS, Azure, etc.

We also specialize in designing, developing, and deploying cutting-edge web applications using the latest technologies, emphasizing user experience and scalability. As part of our commitment to pushing the boundaries of software development, our team works with modern frameworks and tools to deliver world-class products.

If you're passionate about creating exceptional front-end experiences and want to contribute to the success of innovative products, we'd love to hear from you.

Roles and Responsibilities

Product Design & Development

• Design innovative, user-friendly, and visually appealing product interfaces and experiences.
• Leverage creative methodologies to streamline and optimize current product workflows.
• Collaborate with cross-functional teams to refine product functionality and usability.

Content Design & Visuals

• Develop impactful designs for product packaging, features, and presentations.
• Create high-quality visual content, including social media posts, brochures, and pitch decks.
• Design graphical content that aligns with our brand identity and storytelling objectives.

Creative Strategy & Branding

• Establish and implement comprehensive brand guidelines to maintain consistency across all touch points.
• Lead the ideation and execution of creative campaigns to enhance product visibility and engagement.
• Conduct competitor and market research to stay ahead of design and branding trends.

Leadership & Collaboration

• Guide and mentor a team of designers and collaborate with product development teams to align design goals with business objectives.
• Act as a creative thought leader to inspire innovative ideas and ensure high-quality outputs.
• Coordinate with marketing, development, and leadership teams for seamless execution of design projects.

Campaign Execution & Impact

• Design and launch creative campaigns that drive user engagement and brand recognition.
• Monitor campaign performance and adjust strategies to meet KPIs and goals.

Qualifications and Skills

• Experience: Experience in Product Design, UX/UI Design, or a similar creative role.
• Technical Skills: Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Sketch, or similar tools.
• Creative Thinking: Proven track record of producing innovative designs and strategies.
• Leadership: Ability to lead and mentor a team while collaborating across departments.
• Communication Skills: Excellent written and verbal communication to present ideas and designs effectively.
• Attention to Detail: A strong eye for detail and the ability to deliver polished, high-quality outputs.
• Project Management: Strong organizational and multitasking skills to manage multiple projects effectively.
• Knowledge: Familiarity with design systems, usability principles, and product workflows is a plus.

What We Offer

• A collaborative and innovative work environment.
• Opportunity to lead impactful projects and campaigns.
• Competitive salary and benefits package.
• A chance to shape the design and creative vision of a growing organization.

BLAZE Madurai looking for JavaScript developers with hands-on web or mobile app development.

Skills required for JS Frontend developer:

• Must have strong experience in AngularJS / React JS / Flutter / Ionic / etc.
• Good understanding of advanced JavaScript concepts like Objects/Closures/Async Events/etc is required
• Good understanding of code versioning tools, such as Git or Hg

Skills required for JS Backend developer:

• Experience with NodeJs or another JavaScript server.
• Experience with WebSocket API’s consumption and creation.
• Experience with a JS Backend framework is important ex: ExpressJS/Meteor/Sail/Koa/etc.
• Experience in other backend programming PHP/Python/Ruby/.NET is an advantage.

Experience: 1 - 3 Years

Job Location: Madurai

• Build contacts with potential clients to create new business opportunities.
• Having a experience & knowledge on IT Services - Mobile App, Web App, Game App.
• Excellent written and verbal communication
• Handling International clients, Lead Generation.
• Having experience on team handling.

We are a well-funded B2B travel tech startup. We have raised ~USD 5 mn Pre Series A investment round despite the global pandemic and are looking to grow our Product & Tech team. We are growing rapidly. We have crossed our pre-covid numbers. We want to become the world’s biggest B2B travel company by enabling over million travel agents, travel entrepreneurs, and influencers to grow their business, and achieve Annualized GMV of $25 billion by 2026.

What’s on Offer:

• Best Combination of salary (₹12 to 21 LPA)
• Work on Best Tech Stack - iOS and Swift, Android, Java, Python/Django, NodeJS
• Learn from Best Mentors with Cumulative 50+ years of experience in Tech who previously worked in 4 unicorns.
• Fast Career Growth with fast appraisals and fast salary increase.
• A super passionate team with deep conviction which has stayed together during covid.
• Build world-class tech products and leverage technology to drive growth globally!
• Very high ownership role in a fast-paced environment.
• Great Culture -> No hierarchy/politics nonsense guaranteed!
  
  

About us: The founding & engineering team has worked in senior leadership roles at successful internet startups in India and Overseas

• Arun - Cofounder, leads Product & Growth Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore
• Chirag - Cofounder, leads Business Operations Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee
• Ashish - Cofounder, leads Technology Ex CTO Cars24, CTO FabFurnish, Gaadi, Ex-Entrepreneur
• Amit: Tech Leader, 15+ yrs Tech exp, Ex Ola, Foodpanda, Shopclues, Cvent,
• Shrawan: Tech Leader, 17+ yrs Tech exp, Ex CTO Millenium Entertainment, One Kosmos
• Akshat: Tech Owner, 14+ yrs Tech exp, Ex Cars24, L&T, Samsung US, Motorola US.
• Rajesh: Tech Owner, 11+ yrs Tech exp, Ex Hike, Foodpanda
  
  

Must have technical skills

• Swift programming language (Control flows, Optionals, View Controllers etc).
• Good understanding of Interface Builder, Storyboards.
• Good understanding of Cocoa Pods
• Good understanding of AutoLayouts and building responsive apps for multiple iOS devices
• Understanding of Commonly used data structures like Dictionaries etc.
• Understanding of CoreData and NS UserDefaults.
• Understanding of working with APIs using Alamofire, concepts like Pagination of Lists.
• Good knowledge of MVC for iOS, writing Modular code, creating reusable components.
• Working with Push Notifications on APNS.
• Good understanding of Git.
  
  

Good to have:

• Working with Firebase SDK namely Crashlytics, Remote Config, Analytics
• Working with TestFlight or Firebase for Beta Testing
• Working independently and closely with the Product teams
• Has worked in an Agile environment and understands what building an MVP is like
• Worked with Jenkins for iOS
  
  

Desired Candidate Profile

• 2.5 to 5 years of experience in developing iOS apps.
• Ethical, hardworking, and 'passionate about startups' mindset
• Is a self-starter, and loves working in a fast-paced environment.
• Excellent structured problem-solving ability
  
  

Additional Details

• Office Location- Connaught Place, Delhi

Job Description:

• Looking for a passionate HR Executive in the Software Industry who understands technology and Interested to learn and grow along with the company.
• Understanding JD brief and sourcing potential candidates
• Handling End to End requirements for Mid-level to Leadership level.
• Sourcing profiles / resumes through multiple sources (head hunting, networking portals, job portals, internal references, etc.).
• Candidate assessment at primary level, based on client requirement Coordinate with technical panel and schedule interviews and follow up
• Maintain MIS / Trackers / Status reports
• Build and maintain an active pool of candidates to meet future hiring targets in an effective manner Basic knowledge on Timesheets, Attendance and Leave Management Good knowledge on Onboarding and BGV Process Basic knowledge on Payroll and Statutory compliance.
• Experience on Employee data management, preparation of all HR related letters from joining to Exit process. Knowledge on any HR Software.

Desired Candidate profile

• Prior recruitment experience is great to have.
• Responsible and accountable
• Confident and motivated individual
• Excellent interpersonal skills with excellent communication skills is preferred
• Strong Microsoft proficiency, including Word, Excel and PowerPoint

• Own the PnL for all the brand campaigns and drive overall profitability for the city
• Developing strategy for campaign management and success
• Own NPS score of the campaigns in the city
• Process building for each function within the city
• Team building, training, and development
• Build a network of vendors, partners, manpower for the city campaign
• Define the day to day responsibilities of the team, set up reporting structure, and monitor metrics on a regular basis

What you will need:

• PG/MBA degree with 7-10 years of experience handling operations and team
• Candidate with the agency, offline marketing operations, or startup background would be preferred
• Quick learner, confident, good presentation & sales skills
• Open for travel and ready to go the extra mile if the situation demands
• Keen attention to detail and good at spotting opportunities
• Client/Agency relationship exposure with strong relationship management skills
• Go-Getter attitude and responsibility to close all loops
• Long term vision and commitment

• Proficient with Laravel/CI/Node.JS/Yii
• Must have at least 1 year of experience
• Able to join office

• Initial Screening
• Telephonic Interview
• Machine Test
• HR Round