11+ Interactive voice response Jobs in Pune | Interactive voice response Job openings in Pune
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We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
Salary Budget- 500000-800000/-
Experience- At least 3years work experience in manufacturing Sales (Fabrication & Sheetmetal)
Company Description
Rawmart is an end-to-end solution provider and enabler for manufacturers and SMEs based in Pune. We specialize in smart and cost-effective raw material procurement, seamless supply chain management, and process efficiencies to deliver superior cost and volumetric output. Our mission is to develop ecosystems across various product verticals and partner with SMEs nationwide. Our core principles are to involve, solve, and evolve to support manufacturing and procurement processes.
Role Description
This is a full-time on-site role for a Business Development Manager at Rawmart. The Business Development Manager will be responsible for identifying and establishing partnerships with manufacturers and SMEs, developing business strategies to promote growth, and managing client relationships. The role will involve conducting market research, analyzing industry trends, and presenting business proposals to potential partners. The Business Development Manager will also collaborate with internal teams to ensure seamless execution of projects and achieve business objectives.
Qualifications
- Proven experience in business development, sales, or related roles
- Strong negotiation and persuasion skills
- Excellent verbal and written communication skills
- Ability to build and maintain relationships with clients and partners
- Good understanding of manufacturing processes and supply chain management
- Strong analytical and problem-solving skills
- Ability to work collaboratively in a team environment
- Proficiency in MS Office
- Bachelor's degree in Mechanical Engineering/ any Engineering .
(70%), Europe, Middle East and Rest of the world (30%).
They work as consultant business partners for our customers, driving high-growth for them;
while working closely to build and launch apps, drive installs, create and convert engaging
marketing campaigns, and draw insights from in-depth analytics. A large focus of the customer
success team is to scale the business and grow revenue for merchants via their mobile app built
on our platform.
What you will do:
● Create plans for the success of your customers while collaborating with
sales,engineering and product teams. You own,track and improve performance metrics
for customers along with revenue growth.
● You will be responsible for on-boarding and training new customers on the platform
● Act as a Strategic Consultant for your customers to develop a deep understanding of
their business goals and motivations
● Provide recommendations for campaigns, features, growth strategies and ensure a
seamless shopping experience for the merchant’s customers
● Coordinate with support & tech teams to resolve product issues
● Build a trustworthy relationship with customers to ensure retention & reduce churn. While
continuously working with them to derive value from the platform
● Prepare weekly/monthly business reports and assist customers with strategies to
improve business growth and track their month on month usage of the platform
● Partner closely with cross-functional teams to translate business needs and product
requirements into new solutions for customers
● Strategically manage account escalations & provide timely resolutions
● Help drive customer references and case studies
● Optimize existing business processes and work on customer success initiatives
What we are looking for:
● 2 to 12 years of proven experience in an Account Management/Customer Success or
Consulting role in a B2B SaaS or a tech company
● Experience in the ecommerce ecosystem is a huge plus along with an understanding of
the customer lifecycle
● Should be open to working in the US time zone (5pm IST to 2am IST)
● Can take ownership of the customer relationship post sales and give strategic solutions
to grow the account
● Strong interpersonal skills and experience in building relationships in different capacities
with a wide range of customers
● Experience or understanding of Digital Marketing/Growth to drive results
● Can work smoothly across engineering, sales, marketing and support teams in a fast
paced environment
● Customer centricity as a philosophy in all interactions
Benefits:
● Competitive Salary
● Flexible work hours. We value work-life balance
● Opportunity to work with some of the biggest Enterprise customer
Metalpace.com is seeking a talented UX Designer to join our team. As a UX Designer, you will be responsible for creating exceptional user experiences across all of our digital platforms. The ideal candidate has a strong background in user-centered design principles and methodologies, as well as a keen eye for detail.
Responsibilities:
- Work with cross-functional teams to understand business and user needs and create design solutions that are visually appealing and intuitive to use
- Develop and maintain wireframes, prototypes, and user flows that effectively communicate design concepts and solutions
- Conduct user research, testing, and analysis to inform design decisions and validate design solutions
- Collaborate with front-end developers and other stakeholders to ensure designs are implemented as intended
- Continuously monitor and iterate on the user experience to ensure it aligns with business objectives and user needs
Requirements:
- Bachelor's degree in Design, Human-Computer Interaction (HCI), or related field
- 3+ years of experience in UX design for digital products
- Proficiency with design and prototyping tools such as Sketch, Figma, Adobe Creative Suite, InVision, etc.
- Strong portfolio showcasing previous UX design work with clear explanations of design decisions and outcomes
- Experience conducting user research, testing, and analysis
- Excellent communication skills and ability to work collaboratively with cross-functional teams
At Metalpace.com, we value diversity and are committed to creating an inclusive environment for all employees.
We offer competitive compensation packages, opportunities for career growth, and a fun and dynamic work culture. If you're passionate about creating exceptional user experiences and want to be part of a talented team, we encourage you to apply for this exciting opportunity.
.NET
Javascript
HTML/CSS
Angular (2+)JOB RESPONSIBILITIES:
Software Development
- Involve in full software development life cycle for frontend and backend systems
- Propose software development planning and design according to project timeline
- Develop/enhance the software & API by using following technologies/tools
- Visual Studio 2016 and above
- .NET Core & Microservices
- Microsoft SQL Server 2012 and above
- JavaScript, CSS & HTML5
- Swagger
- Manage database systems
- MS SQL Or PostgreSQL
Support
- Standby support for Production issue
- Attend to Production issue within SLA
- Investigate, fix and deploy reported bug/issue/error
Research and development
- Implement new technology to improve efficiency and business process
Security and Compliance
- Secure systems with latest security updates
QUALIFICATIONS
- Degree or at least diploma in Computer Science, Information Technology, or Management Information Systems major
OTHER REQUIREMENTS
- At least 4 -5 years’ experience in IT.
- 3 years’ and above experience with good programming skills can be considered
- Cloud technologies and microservices framework understanding and experience would be advantage but not critical
.NET
C#Company Profile
Prescinto is a VC funded SaaS company in the renewable energy space enabling digital transformation for customers across the globe.
Prescinto provides solutions to improve power generation for Renewable energy power plants by identifying areas of underperformance and lost generation opportunities through patent pending methodologies; systematically addressing these through an automated workflow system to improve power generation for our customers.
This is achieved by leveraging the IoT and Analytics platform built to collect high frequency data from distributed renewable energy assets and the comprehensive data lake.
Roles & Responsibilities
You are responsible for understanding the product architecture and Design laid out by the Architect and Develop product features in alignment with the architecture.
Product is built on Microsoft stack with Angular 11, .NET and data residing in MS SQL Server and InfluxDB, mobile application built on Flutter and data lake deployed on Azure environment. It extensively uses multi-threading for parallel processing, stored procedures for data access and leverages time-series database for storing high frequency equipment data.
In this role, you should be able to work independently as well as work with vendor and junior members to collaboratively build the features and take them to production. You need to be both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep.
Do you take pride in building customer centric functionalities with an eye on performance? Are you remembered for the quality of your code? This position is for you.
Desired Skills & Experience
- 8+ years of Product development experience of which at least 2 years should comprise of working independently with minimal supervision and guidance
- Experience with at least one full cycle development of product features from requirements to Production deployment to Post production support is critical
- Excellent Programming Skills using C#, WPF, MVVM, Winforms, .NET Framework, Windows Communication Foundation (WCF), ASP.net web api, SQL Server, Store Procedure, Triggers
- Solid Understanding of Multi-Threading and Parallel Programming
- Excellent understanding of Windows Operating System Internals (Process, Threads, Memory Management).
- Clear understanding of OOP and OOAD
- Excellent application debugging skills using Visual Studio Debugger
- Strong knowledge in design patterns, data structures and algorithms
- Experienced in developing Windows desktop applications
- Ability to work independently and be self-driven
- Should have knowledge on code repositories like SVN, GitHub etc and Agile tools like JIRA
- Should have excellent communication skills, excellent analytical and problem-solving skills
- Have working experience in Test-driven Development and Test Automation experience in third party control like DevExpress, Telerik WPF controls
- Experience building a SaaS product preferable
- Startup experience preferable
Javascript
React.js
AngularJS (1.x)
ExpressJOB SUMMARY:
The Senior Software Engineer designs, develops, troubleshoots, and debugs software applications for our core product. This includes developing software components including Frameworks, APIs, Websites, Utilities, Databases, and Internet-related tools. Demonstrate technical leadership, mentor junior team members, contribute in effort estimation and identify hardware needs.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- Bachelor’s Degree in Computer Science or equivalent
- 4+ years working with React Js, exposure to Ember JS will be an advantage
- 5-12 years of industry experience in programming web applications, mobile and/or large-scale enterprise products.
- Proficient in JavaScript, CSS
- Strong experience in one of the following JavaScript frameworks: Ember, React, Angular
- Experience in XML, HTML, IIS
- Familiar with Agile methodologies
- Sense of ownership
- Passion for troubleshooting and problem solving
- Detailed oriented, professional, and possesses a positive work attitude
- Communicate professionally both verbally and in writing
- Extensive experience creating high-quality software in a team environment
- Experience leading projects from start to finish
- Experience with test-driven development (TDD) and/or writing and maintaining high-level test coverage, including both unit and integration tests
.NETC#HTML/CSSJob Title: .Net Developer
Experience- 2-4 years
Qualification- BE/BTech/ME/MTech/MCA or equivalent
Location: Pune
Job Description
.Net Developer
- Designing Web pages in ASP.NET technology
- Coding in C# (Building the application’s Business Logic and other related software code)
- Hands on experience on SQL Server
- NET, C#, .NET framework 3.5 work experience
- Experience in Framework 4.5 / Bootstrap / HTML 5 / JQuery / LINQ to SQL
- Requirement gathering through client interaction
- Understanding of change request processes and other software development processes and preparing technical documentation
- Problem-solving and thinking laterally as part of a team, or individually, to meet the needs of the project
- Doing Manual unit Testing of the software developed
- Experience in Deployment and Build management
- Consulting clients/colleagues concerning the maintenance and performance of software applications and obtaining information, clarify details and implement information
Javascript
NodeJS (Node.js)
PHP
Python
Ruby on Rails (ROR)
JavascriptPHPRuby on Rails (ROR)NodeJS (Node.js)
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