11+ Interactive voice response Jobs in Pune | Interactive voice response Job openings in Pune

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

• Strong Product Designer profile, with both UI and UX works for B2C Products
• Mandatory (Experience 1) - Must have a 3+ YOE in end-to-end Product Design, including UX work like UX Research, User Persona, Workflows
• Mandatory (Experience 2) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes
• Mandatory (Portfolio) - Must have a strong portfolio of UI/UX of Good B2C products. Portfolio must show detailed case studies including Wireframing, Prototype, Interaction Design and Visual Designs
• Mandatory (Education) - Must be a graduate from Design background (B.Des, M.Des, BFA, MFA). Diploma courses not considered
• Mandatory (CTC) - The CTC breakup offered will be 80% fixed, and 20% variable, as per Company policy.

Job Title : IBM Sterling Integrator Developer

Experience : 3 to 5 Years

Locations : Hyderabad, Bangalore, Mumbai, Gurgaon, Chennai, Pune

Employment Type : Full-Time

Job Description :

We are looking for a skilled IBM Sterling Integrator Developer with 3–5 years of experience to join our team across multiple locations.

The ideal candidate should have strong expertise in IBM Sterling and integration, along with scripting and database proficiency.

Key Responsibilities :

• Develop, configure, and maintain IBM Sterling Integrator solutions.
• Design and implement integration solutions using IBM Sterling.
• Collaborate with cross-functional teams to gather requirements and provide solutions.
• Work with custom languages and scripting to enhance and automate integration processes.
• Ensure optimal performance and security of integration systems.

Must-Have Skills :

• Hands-on experience with IBM Sterling Integrator and associated integration tools.
• Proficiency in at least one custom scripting language.
• Strong command over Shell scripting, Python, and SQL (mandatory).
• Good understanding of EDI standards and protocols is a plus.

Interview Process :

• 2 Rounds of Technical Interviews.

Additional Information :

• Open to candidates from Hyderabad, Bangalore, Mumbai, Gurgaon, Chennai, and Pune.

Who are we?

Hey future colleague! 

We're Codebuddy. We are a product engineering services company based out of Kolkata, with an office in Pune. We work with clients from different industries on a daily basis, and so far, we have worked with 120+ clients in the span of just 5 years. 

Our team’s average age is 26 years. So, you get an idea of how young and energetic our team is, full of life and enthusiasm.

If you choose to join us, you’d be working in our team of 4 design ninjas. Our designs have helped startups to get acquired, even get through to Y-Combinator. So, you can clearly see the impact that our designs create.

What's the role?

01 You’ll get crude requirements and you translate those documents into understandable user journeys and wireframes, without breaking a sweat.

02 You craft mind-boggling user interfaces that would make even Picasso jealous.

03 You create beautiful lottie animations based on the project's needs.

04 You hand off your designs to the developers perfectly and make sure they don’t hate you.

05 You occasionally conduct user interviews and testing, because we build the products for them.

06 You also work on occasional Social Media Posters, featuring the star of Codebuddy. A few samples for your reference:

Requirements

Personality:

01:- Strong communication skills, because we appreciate a good joke, but we also need you to explain why you chose Comic Sans.

02:- We would like you to be able to work independently, with minimal supervision. We expect you to be Atma-nirbhar.

03:- We expect you to have the ability to charm the client, make the logo bigger, and even make the design a rainbow upon request.

04:- A can-do attitude, with attention to detail and a sense of humor. We like our candidates to be funny and sharp!

Technical:

01:- We know that you are going to apply anyway. But, we prefer 2+ years of UI/UX design experience.

02:- Proficiency in design tools like Figma, and Adobe CC Suite. Also, if you don’t use autolayout, this is where you close this tab.

03:- A portfolio that makes us say, "So beautiful, so elegant, just looking like a wow!"

04:- Experience with micro-interactions (preferably Lottie) would be just perfect 🤌🏼

JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.

Mon-Fri, In office role with excellent perks and benefits!

Key Responsibilities:

1. Design, develop, and maintain backend services and APIs using Node.js or Python, or Java.

2. Build and implement scalable and robust microservices and integrate API gateways.

3. Develop and optimize NoSQL database structures and queries (e.g., MongoDB, DynamoDB).

4. Implement real-time data pipelines using Kafka.

5. Collaborate with front-end developers to ensure seamless integration of backend services.

6. Write clean, reusable, and efficient code following best practices, including design patterns.

7. Troubleshoot, debug, and enhance existing systems for improved performance.

Mandatory Skills:

1. Proficiency in at least one backend technology: Node.js or Python, or Java.

2. Strong experience in:

i. Microservices architecture,

ii. API gateways,

iii. NoSQL databases (e.g., MongoDB, DynamoDB),

iv. Kafka

v. Data structures (e.g., arrays, linked lists, trees).

3. Frameworks:

i. If Java : Spring framework for backend development.

ii. If Python: FastAPI/Django frameworks for AI applications.

iii. If Node: Express.js for Node.js development.

Good to Have Skills:

1. Experience with Kubernetes for container orchestration.

2. Familiarity with in-memory databases like Redis or Memcached.

3. Frontend skills: Basic knowledge of HTML, CSS, JavaScript, or frameworks like React.js.

Roles and Responsibility:

• Prospecting, generating, qualifying, processing, and following up on leads and appointment setting for our Sales Team based out in California.
• Collaboratively work with the sales and marketing team to develop lead generation strategies to generate lead opportunities.
• Initiates and participates in new business pitches with the sales team and own follow-through with the lead prospect.
• Identifying decision makers within targeted leads to beginning the sales process.
• Familiarizing yourself with all products and services offered by Internet Soft
• Attracting new clients by innovating and overseeing the sales process for the business
• Identifying and researching IT opportunities in California ·
• Communicating with clients to understand their needs and offer solutions to their problems.
• Creating positive, long-lasting relationships with current and potential clients
• Meeting and exceeding weekly and monthly activity and revenue targets.
• Linkedin Expertise is a must.
• Lead generation expertise is a must.
• Excellent leadership skills.
• Strong sales skills.
• Advanced presentation skills.
• Strong written communication skills.

Who are we and what do we do?

The Dice platform, one of the most advanced SaaS fintech organizations, helps businesses convert their spending from many fragmented applications, prepaid cards, offline reimbursement/invoice management, procurement, and payment systems to a single spend platform. There will be no more cash, cards, refunds, or offline invoicing since our entire goal is to provide businesses more knowledge and control over how they spend their money, resulting in significant cost savings and profitability. We are a hyper growth startup collaborating with premium Indian enterprises, startups, and industry leaders across disciplines.

Perks in store for you when you join the team:

• You'll be surrounded by passionate team members.
• Your work will have a visible impact.
• You will be working on interesting technical challenges in a fast-paced environment.

Requirements and skills:

• Hands-on Software Development experience.
• 2-4 years of relevant experience in Java development.
• Hands-on experience in designing and developing applications using Java EE platforms.
• Object-Oriented Analysis and design using common design patterns.
• Profound insight of Java and Java EE (Multithreading, Reactive Programming, etc)
• Excellent knowledge of Relational Databases, SQL, and ORM technologies (MySQL, EBean)
• Excellent knowledge in RESTful API development, event-based processing.
• Experience with test-driven development.
• Knowledge of GIT, Linux, Docker, Redis

Responsibilities:

• Designing, implementing, and maintaining Java applications that are often high-volume and low-latency, required for mission-critical systems
• Delivering high availability and performance
• Contributing in all phases of the development lifecycle
• Writing well-designed, efficient, and testable code
• Conducting software analysis, programming, testing, and debugging
• Managing Java and Java EE application development
• Ensuring designs comply with specifications
• Preparing and producing releases of software components
• Transforming requirements into stipulations
• Support continuous improvement
• Investigating alternatives and technologies

Location:

Pune

POSITION: SAP IN OIL & GAS

CSA - U2VCYT  & U2VCYV 

Relevant years of Experience: 6- 8 years of experience in IS Oil

NP- IMMEDIATE JOINER

WORK FROM OFFICE / REMOTE

LOCATION: PAN INDIA

Mandatory Skills for screening:-Good in configuration/ blueprinting/ understanding the process flow in SAP IS OIL & GAS downstream scenario mapping.

Good to have (Not Mandatory): ABAP debugging

Detailed Job Description: The candidate should have 6 to 8 yrs of SAP IS Oil experience and worked on at least two implementation projects. Should be very conversant with Oil downstream processes. Capable of taking part in blueprinting workshops with clients and ready to work hands-on in Configuration, Integration testing, UAT etc. Should also know the SAP Logistics area.

Job Description:

- We are looking for a great Frontend developer who is proficient with Javascript and/or React.js to join us at the earliest.

- You will be entrusted with developing user interface components and implementing them using popular React.js workflows (Flux, Redux, etc.).

- You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure.
- Apply now if you love collaborative problem solving, sophisticated design, and ensure the quality is maintained.

Know your work:
- Responsible for the development of a new highly-responsive, web-based user interface.
- Construct visualizations that are able to depict vast amounts of data.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
- Develop a flexible and well-structured front-end architecture, along with the APIs to support it.

What you need to apply:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Thorough understanding of React.js and its core principles.
- Hands-on experience with React Native is an added advantage.
- Experience with popular React.js workflows (such as Flux or Redux).
- Familiarity with newer specifications of ECMAScript.
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus.
- Familiarity with RESTful APIs.
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end builds pipelines and tools.
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements.
- A knack for benchmarking and optimization.
- Familiarity with code versioning tools (Git, SVN, and Mercurial)

What you get:
- Amazing workplace and colleagues in the IT corridor of Bangalore
- Competitive salary at par with the best in the industry
- Immense exposure to new technologies

Notice Period & Location:
Notice Period: Immediately or within 2 Weeks
Location: Bangalore/Bengaluru or Pune

No of Positions: 10

Job Type: Full-time

Roles and Responsibilities

• PHP and WordPress development, WordPress CMS Installation, theme customizations.
• Handle Team of developers
• Responsible for plugin development, theme integration.
• Responsible for handling a project independently.
• Developing requirements & planning documentation considering the WordPress framework.
• Customizing and publishing content using existing WordPress themes.
• Collaborate with the designing and programming team.
• Communicating with and managing multiple clients.
• Proactively review WordPress components, widgets, and plugins to keep all solutions at the cutting-edge and maintain security.
• Developing, maintaining and optimizing secure, reusable and scalable websites.
• Work closely with Project Managers and other members of the Development Team to develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
• Communicate to the Project Manager with efficiency and accuracy of any progress or delays Engage in outside-the-box thinking to provide high value-of-service to the clients.

Ideal skills and experience required

• 3+ years experience in PHP and WordPress development, WordPress CMS Installation, theme customizations.
• Leadership quality to run the tech team on website on WordPress, UIs and technical efficiency towards improving and tracking the faults on daily basis and resolving abilities
• Projection towards campaigns from the technical (website) point of view
• Experience of at least 2 international projects.
• Ability to work in an Agile /SCRUM environment.
• Should have problem-solving, prioritizing tasks, and multi-tasking abilities
• Knowledge of consuming and creating Web Services is a plus.
• Good time-management skills.
• Great interpersonal and communication skills.
• Should possess strong knowledge of SEO, Secure sites, WordPress, Web Design
• Good knowledge of WordPress development and life cycle (theme hierarchy, plugins, etc.
• Strong understanding of PHP back-end development. Experience in front-end technologies like HTML5,CSS3,Bootstrap4,JavaScript,PHP.
• Basic Knowledge of Core PHP, MySQL Database.
• Experience in designing and developing responsive design websites.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.

Talent Acquisition Specialist

Location: Pune, India

About FlytBase:

FlytBase is a 4-year old, venture-funded, high growth startup –  a global pioneer in software-led automation of commercial drone applications. The team has a cumulative professional experience of several decades, with engineering graduates from IIT-B, IIT-KGP, University of Texas & Georgia Tech.

FlytBase provides drone agnostic software solutions to automate and scale drone operations. It is the world’s first Internet of Drones Platform (IoD), that allows easy deployment of intelligent drone fleets, connected with cloud-based business applications.

As a key contributor to our lean Talent team, you will be responsible to build and manage our talent pipeline. You will work directly with our Engineering, Design, Strategy and Business leaders to help us scale and meet the demands of a fast-growing global technology product startup. This is a full cycle recruiting role, meaning, managing your entire pipeline from talent marketing, sourcing, evaluation process, negotiation, reference checks, offer acceptance, pre-boarding and joining.

Responsibilities:

• Source high caliber active and passive candidates through market research, networking, advanced search tools, employee referrals, and community events.
• Drive the interview and offer process, including creating job descriptions, overseeing interviews & feedback, tactful negotiations, reference checks and closing of positions.
• Innovate our current talent & outbound sourcing strategies.
• Ensure candidates have a world-class experience throughout each stage in our recruitment process.
• Lead talent marketing and employer branding initiatives.
• Organize and attend job fairs, hackathons and other recruitment events.
• Build and sustain relationships with campuses to meet the hiring requirements.
• Developing and executing presentations,career fairs and participating in campus interviews.

Must have:

• 2+ years in full cycle technical/non-technical and leadership recruitment, preferably with a fast-growing startup.
• Deep knowledge in delivering a world-class talent experience and ability to influence top tier talent.
• Hacker mindset -- come up with ideas/hacks to attract the best talent for a given role, and to shorten the closure time for open positions.
• Excellent work ethic, a strong sense of urgency and attention to detail.
• Self-directed and able to work independently.
• Excellent verbal and written communication skills.
• Exposure to various campus recruiting practices and techniques – including the ability to build new partnerships, identify areas of brand building and provide ad-hoc reporting and market intelligence.

What Will I Earn?

This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit, and alignment with FlytBase’s long-term business strategy.

 Perks:

• Fast-paced Startup culture
• Hacker mode environment
• Enthusiastic and approachable team
• Professional autonomy
• Strong meritocracy
• Zero bureaucracy 
• Company-wide sense of purpose
• Flexible work hours
• Informal dress code