11+ Interactive voice response Jobs in Pune | Interactive voice response Job openings in Pune
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We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.


Job Summary
- Candidate will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
- Candidate should have experience in GitHub, knowledge of DevOps is a plus
- Experienced in designing and implementing web portals, experience with DNN is must
- Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON.
- Experience in Agile project management methodology
- Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
- The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow
Duties and Responsibilities
- Understand business requirements to apply logic to integrate functionalities
- Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
- Understand how FTP server is setup for the site
- Understand system/site technical requirements and suggest enhancements if applicable
- Designing, coding, unit Testing, and integration with Database
- Handle site deployment
- Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
Qualifications
Education / Certification
- B.E. / B.Tech. /MSC in Computer Science or IT.
- MCAD/MCSD/MSITP/MCPD
Technical Expertise
- ASP,ASP.NET,VB.NET,MVC,C#,SQL Server 2012+
- HTML, Javascript, Jquery, CSS, Bootstrap
- GitHub/
- Web API/ Web Services, Email Services
Skills and Abilities
- Be able to work with diverse global teams and in an individual contributor role as needed
- Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
- Strong task management skills including time management, and ability to manage multiple projects simultaneously
- Flexibility required to attend late evening meetings with global team members
- Attention to detail and delivering quality projects and knowledge assets



Roles & Responsibilities:
We are looking for a Data Scientist to join the Data Science Client Services team to continue our success of identifying high quality target audiences that generate profitable marketing return for our clients. We are looking for experienced data science, machine learning and MLOps practitioners to design, build and deploy impactful predictive marketing solutions that serve a wide range of verticals and clients. The right candidate will enjoy contributing to and learning from a highly talented team and working on a variety of projects.
We are looking for a Lead Data Scientist who will be responsible for
- Ownership of design, implementation, and deployment of machine learning algorithms in a modern Python-based cloud architecture
- Design or enhance ML workflows for data ingestion, model design, model inference and scoring 3. Oversight on team project execution and delivery
- Establish peer review guidelines for high quality coding to help develop junior team members’ skill set growth, cross-training, and team efficiencies
- Visualize and publish model performance results and insights to internal and external audiences
Qualifications:
- Masters in a relevant quantitative, applied field (Statistics, Econometrics, Computer Science, Mathematics, Engineering)
- Minimum of 9+ years of work experience in the end-to-end lifecycle of ML model development and deployment into production within a cloud infrastructure (Databricks is highly preferred)
- Exhibit deep knowledge of core mathematical principles relating to data science and machine learning (ML Theory + Best Practices, Feature Engineering and Selection, Supervised and Unsupervised ML, A/B Testing, etc.)
- Proficiency in Python and SQL required; PySpark/Spark experience a plus
- Ability to conduct a productive peer review and proper code structure in Github
- Proven experience developing, testing, and deploying various ML algorithms (neural networks, XGBoost, Bayes, and the like)
- Working knowledge of modern CI/CD methods
This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level.
BUSINESS DEVELOPMENT FOR INTERNATIONAL MARKET
A business development executive or a business development manager is a sales professional who helps an organisation to grow by identifying and developing new business opportunities. Their duties include searching for new clients, finding new potential services to offer, and helping the company expand to new markets.
Requirements


Full Stack Developer Responsibilities:
- Developing front end website architecture.
- Designing user interactions on web pages.
- Developing back-end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
Requirements
- Degree in computer science.
- Experience with ( React+Node ) Or ( react + Angular) Or ( Node + Angular)
- Strong organizational and project management skills.
- Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
- Familiarity with JavaScript frameworks
- Familiarity with database technology such as MySQL, Oracle, and MongoDB.
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail.

Designing and developing advanced applications for the Android platform
Unit-testing code for robustness, including edge cases, usability, and general reliability
Bug fixing and improving application performance

- Strong proficiency in C language.
- Good understanding of basic network fundamentals and protocols.
- Good skills on system troubleshooting and debugging.
- Good understanding of operation system, socket programing and multi-thread programing.
- Good understanding of REST design and Object-Oriented Design
- Good understanding of JSON syntax and JSON schema syntax
- Knowledge of data structure and different algorithms.
Our client provides outdoor advertising solutions by acting as digital Out-of-Home (DOOH) advertising medium providing advertising services which are innovative as well as affordable by relying on technology & analytics. Their clientele includes 200+ brands such as Amazon.in, Tata, Cadbury, Maruti Suzuki, Asian Paints, Airtel, Netflix, TVS etc.
Founded in 2016 and by the alumni of ISB and IIT, our client is headquartered in Hyderabad, Telangana. They have raised a total of $18.3M in funding over 6 rounds. With regards to recognitions, some of them are, ‘Forbes Under 30 Asia’, ‘Star Innovator 2017', 'Best Innovator at Global Entrepreneurship Summit', etc.
As a City Head - Sales, you will be responsible for generating local & national direct leads, building and nurturing client relationships.
What you will do:
- Creating and executing a strategic sales plan that expands customer base
- Generating revenue through SMB and enterprise accounts
- Ensuring growth on target numbers month on month with a clear growth plan of action
- Tapping new segments to drive revenues
- Ensuring proper updating and maintenance of various reporting formats
- Recruiting salespeople, setting objectives, training and coaching and monitoring performance ensuring assigned tasks and responsibilities are fulfilled
- Identifying knowledge gaps within the team and developing a plan to fulfil them
Desired Candidate Profile
What you need to have:- Graduation/ Post Graduation (MBA- Sales & Marketing)
- 4+ years in sales management within a corporate setting
- Industry background: Advertising/Marketing/Sales
- Self-Motivation
- Proven track record of success in the the sales cycle from plan to close
- Excellent communication, interpersonal, and organizational skills
- Superb leadership abilities
- Flexible for working 6 days a work
