11+ Interactive voice response Jobs in Pune | Interactive voice response Job openings in Pune

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

Position = Java Developer

We are looking forward to hire a committed Java Developer with experience in building high performing, scalable, enterprise-grade applications. You will be part of our Engineering team that works on mission-critical applications. You will be managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

You are required to:

Contributing in all phases of the development lifecycle.

Write well designed, testable & efficient code.

Ensure designs are in compliance with specifications.

Prepare and produce releases of software components.

Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Technical Skills required

Java, Springboot, Microservices, Data structures & Algorithms, MySQL, NoSQL, Mongodb and Hibernate.

OUR CURRENT STACK

Backend: Spring (JAVA), Laravel (PHP), MySQL, NoSQL, NGINX Plus.

Frontend: Angular 5+ Ngrx/store 5

Infrastructure: Google cloud platform (App engine, CloudSQL, BigQuery, PubSub, Firebase Hosting), Scrapy Cloud, Pusher.io (websockets), Getstream.io, Filestack, Postmark app, AS2 Gateway, Google Cloud Endpoints Framework, MongoDB, Algolia, Memcache

Tools: Gitlab, Postman app, JIRA. Wondering what your Responsibilities would be? Technical Skills required O

You are where our search ends, if you hold:

B. Tech/ M. Tech or corresponding degree

Experience in the same role of almost 1-6 years

Experience with connecting backend and frontend services.

Exposure to consuming data through different interfaces (Web API's/Socket/ REST/ RESTFUL/ JSON/ XML).

Proficiency in Data Structures and Algorithms.

Understanding of web markup, including HTML 5 CSS.

Understanding of client-side scripting and JavaScript frameworks.

Ability to write clean, reusable and well documented code.

Proficient understanding of code versioning tools, such as Git.

Knowledge of API authentication techniques (Token, JWT, OAuth2) - desirable but not mandatory. (Experience with API Design will be a plus)

Fair spoken and written English Flexibility - Things change around here. FAST!

Other Inter-personal skills like self-motivation, persistency, patience and eagerness to learn and work independently.

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM

Location-Pune,Kolkata,Mumbai,Noida

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 

Role and Responsibilities-

• Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
• Scheduling free demo lectures for the students.
• Doing post demo calls and closing sales.
• Maintaining a pipeline of all sales administration using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.
• Flexible to work on additional days and hours.

What we offer you-

Fixed Pay-3LPA

Performance based incentives-2 to 3LPA

Total Pay-5 to 6LPA

Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection

• Strong proficiency with JavaScript & OOPS
• Knowledge of Node.js and frameworks available for it 
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side CSS preprocessors 
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Knowledge of AWS will be preferable

• Design, develop and maintain automation framework, system, and functional test suites and contribute to Database platform development
• Test the product for performance, resiliency, security, scalability, and reliability.
• Fix defects identified via testing in the Database platform
• Understand the end-to-end configuration, technical dependencies, code paths, and overall behavioral characteristics of the products you test.
• Analyze and understand existing test coverage and test cases, identifying opportunities for redesign, replacement, reusability, and improvement in efficiency and performance.
• Define and inspire changes to our product with our development engineering team based on feedback from tests and customer issues.
• Develop and contribute to internal and external knowledge bases. Be a champion for our customers.
• Go above and beyond to ensure customers are getting the most out of their investment in the company platform.

You’ll Need

• Sound knowledge of C/C++ and Java programming languages.
• Sound knowledge of JDBC APIs.
• Sound knowledge of Data Structures and concurrent programming.
• Strong troubleshooting and testing skills.
• Sound knowledge of Distributed System Architecture and distributed processing.
• Good in Shell / Python scripting.
• A minimum of five years in SDET or development profile with BS or MS in CS or equivalent technical degree.
• Highly desirable skills
• Knowledge of database internals (concurrent B-tree access, transactions, recovery, query processing).

Nice to have:

• Familiarity with Big Data Ecosystem landscape. Like Kafka, Spark, Presto.
• Familiarity with ORM technologies like Hibernate, Django, etc.

We are hiring Frontend Developer for Yugabyte.

We are sharing the details about the role and the company for your reference. Kindly review the details and reply with your updated resume asap, if you find the opportunity interesting.

About YugabyteDB:

The high-performance distributed SQL database for global, internet-scale apps.

Yugabyte is the company behind the open source YugabyteDB, a high-performance distributed SQL database for global, internet-scale applications.

Yugabyte is a Transactional, distributed SQL database designed for resilience and scale. Its 100% open source, PostgreSQL compatible, enterprise-grade RDBMS built to run across all your cloud environments

We are a series B funded company and are catering to customers in all spheres. Our investors include Lightspeed, Dell, 8VC and Wipro. Our founders and engineers include creators of Cassandra & HBase and have an experience of running Facebook's public-cloud scale DBaaS handling 1+ Trillion Ops per day and 100+ Petabytes of data. They have scaled the data platform at Facebook from 30M to 1.4B users.

You can find more information about us at the below links

• Yugabyte Youtube Channel - Refer https://www.youtube.com/channel/UCL9BhSLRowqQ1TyBndhiCEw">here.
• Product Documentation - Refer https://docs.yugabyte.com/">here

Built using a unique combination of high-performance document store, auto sharding, per-shard distributed consensus replication and multi-shard ACID transactions (inspired by Google Spanner), YugabyteDB serves both scale-out RDBMS and internet-scale OLTP workloads with low query latency, extreme resilience against failures and global data distribution.

As a cloud native database, it can be deployed across public and private clouds as well as in Kubernetes environments with ease.

Investors: We are backed by top-tier investors including Lightspeed Venture Partners, Dell Technologies Capital, 8VC and Wipro Ventures.

Follow the links to know more about us:

• GitHub (Apache 2.0): https://github.com/yugabyte/yugabyte-db">https://github.com/yugabyte/yugabyte-db
• Docs: https://docs.yugabyte.com">https://docs.yugabyte.com
• https://www.linkedin.com/company/yugabyte/about/">https://www.linkedin.com/company/yugabyte/about/
• https://www.yugabyte.com/">https://www.yugabyte.com/
• https://www.crunchbase.com/organization/yugabyte/company_financials">https://www.crunchbase.com/organization/yugabyte/company_financials

Funding:

Yugabyte has raised a total of $103M in funding over 4 rounds. Their latest funding was raised on Mar 3, 2021 from a Series B round. Yugabyte is funded by 6 investors. Lightspeed Venture Partners and Dell Technologies Capital are the most recent investors. Yugabyte has a post-money valuation in the range of $100M to $500M as of Jun 9, 2020, according to PrivCo.

Job Description:

About this role with short note :

Years of Experience: 2-5 years

what we are looking for:

• You must know the in and out of JavaScript to design optimized and modular components that need to be used across our platform.
• You must be well versed with the React/Redux framework.
• Strong understanding of semantic HTML/HTML5, CSS/CSS3
• Experience in setting up the full UI workflow layer right from Development, Testing, Building, and Deployment.
• Good understanding of MVC architecture.

Good to have:

• Experience in frameworks like Bootstrap, Foundation, and CSS pre-processors like SASS and LESS.
• Exposure to page speed improvement techniques.
• Exposure to building responsive websites at scale.
• Prior work experience in Angular, Backbone, React