11+ Interactive voice response Jobs in Pune | Interactive voice response Job openings in Pune
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We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
Java
KotlinCandidates must have an educational background in Computer Science or a related computer field.
A Master’s degree in Computer Science (or equivalent) is highly preferred.
Bachelor’s degree holders (BE/B.Tech) are eligible only if their specialization is in Computer Science or a directly related field.
CDAC candidates will be considered only if their prior academic background is in Computer Science or a relevant computer discipline. Experience:
Minimum 2 years of hands-on experience in Android application development.
Technical Skills:
Proficient in Kotlin and Java for Android development.
Solid understanding of Android SDK, Android Studio, and core Android frameworks.
Experience with MVVM architecture and best practices for modular, maintainable code.
Familiarity with modern libraries: Jetpack components (LiveData, ViewModel, Flow,Navigation, Room, etc.), Retrofit, Dagger/Hilt for dependency injection.
Good grasp of threading, background tasks (Coroutines/WorkManager), and app lifecycle management.
Knowledge of RESTful APIs, JSON parsing, and efficient network communication.
Experience with version control systems, preferably Git.
NextJs (Next.js)
HTML/CSS
JavascriptAbout Us
We are a fast-growing tech company building scalable and modern web applications. Our team works on cutting-edge technologies in AI, automation, and digital solutions. We are looking for a Frontend Intern (Next.js) to join our engineering team and contribute to building interactive and user-friendly web applications.
Role & Responsibilities
- Build, test, and deploy responsive user interfaces using Next.js and React.
- Collaborate with designers and backend developers to implement seamless user experiences.
- Optimize components for maximum performance across web-capable devices and browsers.
- Work on real-world projects involving dashboards, AI products, and customer-facing platforms.
- Assist in debugging, code reviews, and documentation.
- Stay up-to-date with the latest frontend trends and best practices.
Requirements
- Basic understanding of JavaScript/TypeScript, React.js, and Next.js.
- Familiarity with HTML5, CSS3, and modern styling frameworks (TailwindCSS, Material UI, etc.).
- Knowledge of REST APIs or GraphQL integration.
- Good problem-solving skills and willingness to learn quickly.
- Ability to work in a collaborative team environment.
- Prior experience with Git/GitHub is a plus.
Nice-to-Have (Optional but a Plus)
- Experience with server-side rendering (SSR) and static site generation (SSG) in Next.js.
- Exposure to UI/UX design tools (Figma, Adobe XD, etc.).
What You’ll Gain
- Hands-on experience working on live projects with production-scale applications.
- Mentorship from experienced developers.
- Exposure to the complete product development lifecycle.
PHP
Laravel
CodeIgniterProvide high-quality code solutions to meet project needs in the development, implementation, and
enhancement of web-based applications. Excellent coding skills and should have the ability to
handle a project as well as build new integrations and CMS customization.
KEY RESPONSIBILITIES:
● Min 1 and above experience with PHP or Relevant framework based Development
● Should be very strong in Object Oriented Programming(OOPs) and design patterns.
● Must be technically strong in logical thinking
● A solid understanding of the MVC paradigm and object-oriented programming
● Analyze, code, and develop as per requirements with standards.
● Troubleshoot and debug complex functional issues in an efficient and timely manner.
● Develop, and integrate high-quality web applications using CMS.
● Excellent to code in PHP - both Core PHP and one of the Framework
● Working knowledge of front end technologies like HTML5, CSS3, Bootstrap, AJAX and
JavaScript/jQuery
Company Profile: NADSOFT is an offshore software development services company to its
Clients around the globe from Pune, India. We offer a wide range of software development
services to reach your targeted audience and share your valuable information focusing on
retaining your customers.
Company: www.nadsoftdev.com
Google Analytics
Data Analytics-
Possess strong domain knowledge - Digital Analytics (Google Analytics, App Analytics (Firebase/AppsFlyer/Branch/MixPanel), CRO, Media Analytics
-
Ability to handle Google Analytics clients end-to-end
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Contribute to building effective process management, mentoring teammates, reducing product & execution inefficiencies
-
Be responsible for day-to-day Google Analytics operations and performance of client accounts, requiring interaction with both internal and external stakeholders.
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Own, manage and grow digital analytics strategies for clients.
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Be responsible for all regular (and ad hoc) reporting and analysis of digital activity providing crucial insights, and effectively communicating this to the client.
Python
Django
FlaskEasebuzz is a payment solutions (fintech organisation) company which enables online merchants to accept, process and disburse payments through developer friendly APIs. We are focusing on building plug n play products including the payment infrastructure to solve
complete business problems. Definitely a wonderful place where all the actions related to payments, lending, subscription, eKYC is happening at the same time.We have been consistently profitable and are constantly developing new innovative products, as a result, we are able to grow 4x over the past year alone. We are well capitalised and have recently closed a fundraise of $4M in March, 2021 from prominent VC
firms and angel investors. Easebuzz’s corporate culture is tied into the vision of building a workplace which breeds open communication and minimal bureaucracy. An equal opportunity employer, we welcome and encourage diversity in the workplace. One thing you can be sure of is that you will be surrounded by colleagues who are committed to helping each other grow. Easebuzz Pvt. Ltd. has its presence in Pune, Bangalore, Gurugram.
Job Description
We are looking for a Backend Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all servers-side logic, ensuring high performance and responsiveness to requests from the front
end. At EaseBuzz, every individual is honed to be a leader and enjoys the freedom to make decisions that she/he sees fit to steer the organization closer towards its goals. We work in small, decentralized teams that promote independent authority and freedom to approach and solve problems creatively. This path nurtures the artisan in every individual and brings to fruition the vision of crafting purpose-built solutions for clients.
Benefits
● Transparent, Performance Driven Culture.
● Fun, Collaborative Team Environment
● Medical Benefits & Flexible work hours
Designation: Back End Developer
Experience: 2-4 yrs of development experience in Python
Responsibilities
● Requirement gathering & understanding, effort estimation, technical design,
project planning, and monitoring in an Agile environment.
● Full Software Development Lifecycle (Agile)
● Code reviews, test case reviews and ensure code developed meets the
requirements.
● Implementation of security and data protection
● Design and implementation of data storage solutions
● Carry out adaptive changes necessitated by changes in Business
Skills And Qualifications
● Proficient knowledge of Python
● Expertise in at least one popular Python framework (like Django/ Flask)
● Well versed with database queries like MySQL or Postgres, etc and have the ability to create database schemas that represent and support business processes
● Should possess in-depth knowledge of object-relational mapping
● Proficient understanding of code versioning tools, such as Git
● Basics of tuning application performance
● Integration of multiple data sources and databases into one system
● Experience with tools like Celery, Nginx, Gunicorn etc.
● Experience in Kafka writing Consumers and Producers would be a plus
point.
● Experience with AWS or GCP would be a plus point
● Experience in Microservices, Event-driven systems, Caching would be a plus point
Employment Type
Full Time
JavaPrimary Skills: Java Backend Development, UNIX, Oracle, SQL, MQFTP
Secondary Skills: Autosys, Service Now
Experience: 6- 8 years
Responsibilities:
- Drive the Migration Project and support Business Applications teams through the project lifecycle.
- Interpret written business requirements, functional requirements and technical specification documents to design and develop technical solutions that meet business needs
- Contribute to Application development, migration of components, testing and Production Support.
- Collaborate with IT and Business partners to develop, and troubleshoot end to end technical solutions
- Create and maintain technical evaluation documentation using defined technical documentation templates that meet standards
Required Skills:
- Well versed with Java Backend Development.
- Proficient in Oracle, SQL.
- Experience in Shell scripting in UNIX, Autosys scheduler
- Good understanding of Database Management Systems (DBMS)
- Knowledge of different file movement patterns and tools - File Transfers, Messaging, MQFTP, Sterling Integrator, Mobius
- Knowledge of different file formats plus file format conversion to & from JSON, csv etc.
- Good understanding of Object-Oriented Programming
- Good understanding of SDLC lifecycle & processes.
- Exposure to ITIL foundational concepts, Service Now and Production Management Activities.
- Financial Services experience will be a plus
- Experience in using Dev tools ( Eclipse ), code quality tools, defect tracking tools
Desired Skills:
- Strong interpersonal, oral, presentation, and written communication skills
- Excellent team player with good organizational, communicational, analytical and logical skills.
React.js
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