11+ Interactive voice response Jobs in Pune | Interactive voice response Job openings in Pune
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We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5. Providing complete information about the product to the customer.
6. Solving all product or service-related issues of the customers.
7. Keeping a proper record of the customers.
8. Maintaining and updating the information of the customers regularly.
9 . Maintaining a pleasant working environment for your team.
10 . Creating policies and procedures.
11. Conducting quality assurance surveys with customers and providing feedback to the staff.
Roles and Responsibilities-
1. Skilled on MS Excel
2. Knows Vlookup, Pivot Table, can run different formulas on MS Excel
3. To leverage technology solutions to meet the company's organizational needs.
4. Develop recommendations that optimize the use of technology within an
organization.
5. Designing and implementing functional and cost-efficient technology systems.
6. Skilled on different Inhouse applications/tools & on Google doc, sheet.
Qualification
1. Bachelors degree or the equivalent combination of education and experience.
2. Command of English.
3. Computer Science - IT Graduate / Postgraduate (BTech / BE / BCA / BSC /
MTech / ME / MCA / MSC). - Preferred
4. Immediate joinee candidate preferred.
Company Name- uFaber Edutech Pvt Ltd.
Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM
Location-Pune,Kolkata,Mumbai,Noida
Website: www.ufaber.com
Who are we-
uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications.
Role and Responsibilities-
- Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
- Scheduling free demo lectures for the students.
- Doing post demo calls and closing sales.
- Maintaining a pipeline of all sales administration using CRM software.
- Work on targets and under pressure as this is a hardcore sales profile.
- Flexible to work on additional days and hours.
What we offer you-
Fixed Pay-3LPA
Performance based incentives-2 to 3LPA
Total Pay-5 to 6LPA
Java
Spring BootLentra is a new-age, domain-native platform built from the ground up, designed and developed to empower financial institutions with tomorrow’s lending ecosystem, today. With its full-stack, fully digital, secured
products and solutions, Lentra is the future of smart, seamless, secure digital lending.
Our solutions cover the Indian lending stack effectively for digital origination by providing capabilities like eKYC, vKYC, eSign, eNACH, etc., besides MultiBureau(R), a comprehensive BRE for faster decisioning and configurable onboarding workflows. Reliability and minimal TATs are the key takeaways from Lentra’s offerings.
Our Marquee Clients including the topmost private banks in India are now future-ready and encashing business opportunities. Lentra's zero-risk instant lending solution will empower the FIs to leapfrog into the future.
About the Role:
Lentra AI Pvt. Ltd looking for a Software Developer to manage the software development life cycle, from planning and prioritizing to testing and release. Software Developer responsibilities include gathering system
and user requirements, building Java modules and testing features before release. If you have hands-on experience developing software with agile methodologies and are ready to lead our junior developers, we'd like
to meet you. Ultimately, you will deploy and maintain functional, secure and high-quality applications.
Responsibilities:
The candidate has to perform the below responsibilities.
● Identify and analyze user requirements
● Prioritize, assign and execute tasks throughout the software development life cycle
● Develop Java EE applications
● Write well-designed, efficient code
● Review, test and debug team members' code
● Design database architecture
● Schedule product releases with internal teams
● Document development phases
● Ensure our applications are secure and up-to-date.
Candidate requirements
● Engineering graduate specializing in computers, Masters's degree in Computers
● Candidates should have a minimum of 3 years of experience in Java Development.
● Core Java, Hibernate, SpringMvc
● C++, Bootstrap, Angularjs, Node.Js, JQuery, SQL Server
● ASP.Net, ASP.Net MVC, MySQL, HTML
● JSTL,SOAP, C, J2Ee, JSP, Servlets, JEE
Location & commitments:
● This is a permanent opportunity
● Job location is in Pune
Ruby on Rails (ROR)
RubyROR Hiring Alert...!
NeoSOFT Pvt Ltd. (A CMMi Level 5 Organization) has an excellent opportunity for ROR Developers.
Eligibility Criteria:
- 1 to 7 years of experience in working with ROR.
- Strong Database fundamentals.
- Excellent written and verbal communication.
- Proven experience in developing Web applications.
- Experience in working with cloud will be added advantage.
Location:- Mumbai/Pune/Ahmedabad/Noida/Indore
JenkinsAbout QuestionPro:
QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.
Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments.
Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada.
https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/
We are a bootstrapped company and proud to have not taken any funding or investment.
QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!
We operate 100% remote. You will be working from any place you desire for this position.
Responsibilities
- You will be responsible for key deliverables that would help improve the quality and reliability of our infrastructure spread across 8 data centres, both cloud and hybrid.
- Streamline Life Cycle Management activities for the Infrastructure.
- You will be interacting with DevOps & Support teams to quickly investigate and mitigate the problems impacting customers at various levels in the Infrastructure including MySQL Database and Engineered Systems technology stack.
Skills & Requirements
Must-Have:
- 8+ years of experience in Linux System Administration / Development / QA roles with a thorough understanding of Software Development Life Cycle
- Excellent knowledge of Linux System administration activities
- A very good understanding of Linux kernel internals, Server Virtualization, Networking & Security layer
- Any experience in IO subsystem, Operating Systems, Storage technologies would be a definite plus
- Hands-on experience with automation of system administration activities
- Hands on experience in building OS images and testing based on standard test framework.
- Proven ability to triaging and resolve issues during patch testing & certification
- Experience in OEM, Linux OS Patching, Yum, KSplice, etc.
- Excellent Scripting skills in Bash, Perl, Python, or similar scripting languages
Good To Have:
- Good experience on private cloud management.
- Proxmox virtualization
- Ability to build and grow the team.
• Responsible for designing, deploying, and maintaining analytics environment that processes data at scale
• Contribute design, configuration, deployment, and documentation for components that manage data ingestion, real time streaming, batch processing, data extraction, transformation, enrichment, and loading of data into a variety of cloud data platforms, including AWS and Microsoft Azure
• Identify gaps and improve the existing platform to improve quality, robustness, maintainability, and speed
• Evaluate new and upcoming big data solutions and make recommendations for adoption to extend our platform to meet advanced analytics use cases, such as predictive modeling and recommendation engines
• Data Modelling , Data Warehousing on Cloud Scale using Cloud native solutions.
• Perform development, QA, and dev-ops roles as needed to ensure total end to end responsibility of solutions
COMPETENCIES
• Experience building, maintaining, and improving Data Models / Processing Pipeline / routing in large scale environments
• Fluency in common query languages, API development, data transformation, and integration of data streams
• Strong experience with large dataset platforms such as (e.g. Amazon EMR, Amazon Redshift, AWS Lambda & Fargate, Amazon Athena, Azure SQL Database, Azure Database for PostgreSQL, Azure Cosmos DB , Data Bricks)
• Fluency in multiple programming languages, such as Python, Shell Scripting, SQL, Java, or similar languages and tools appropriate for large scale data processing.
• Experience with acquiring data from varied sources such as: API, data queues, flat-file, remote databases
• Understanding of traditional Data Warehouse components (e.g. ETL, Business Intelligence Tools)
• Creativity to go beyond current tools to deliver the best solution to the problem
● Should have 1 - 5 years of experience in web and mobile domain.
● Excellent written and verbal communication skills
● Strong client interaction and documentation skills
● Excellent analytical & Problem solving skills with a self-learning attitude
● Experienced with Agile/SCRUM and Lean methodologies.
● Good negotiation, facilitation, and consensus building skills.
C++
ProgrammingC
iOS App Development
Objective C
Swift
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