11+ Interactive voice response Jobs in Pune | Interactive voice response Job openings in Pune
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We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing digital marketing strategies to increase brand awareness, drive website traffic, and generate leads. You will work closely with the marketing team to create engaging content and optimize campaigns across various digital channels.
Roles & Responsibilities:
- SEO Management: Optimize website content and structure to improve search engine rankings and drive organic traffic.
- Content Creation: Develop and manage engaging content for blogs, social media, email campaigns, and other digital platforms.
- Social Media Marketing: Create and execute social media strategies to enhance brand presence and engage with the audience across platforms.
- Email Marketing: Design and implement email marketing campaigns, including newsletters and promotional offers, while analyzing performance metrics.
- PPC Advertising: Manage paid advertising campaigns (Google Ads, social media ads) to drive targeted traffic and improve ROI.
- Analytics and Reporting: Utilize tools like Google Analytics to track and report on campaign performance, providing insights and recommendations for improvement.
- Brand Development: Assist in developing a cohesive brand strategy and ensure consistent messaging across all channels.
- Market Research: Stay updated on industry trends and competitor activities to identify new opportunities for growth.
- Collaboration: Work with cross-functional teams, including sales and product development, to align marketing efforts with business objectives.
Java
Spring BootRequirements
• Extensive and expert programming experience in at least one general programming language (e. g.
Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.
• Experience with multi-threading and concurrency programming.
• Extensive experience in object oriented design skills, knowledge of design patterns, and a huge passion
and ability to design intuitive modules and class-level interfaces.
• Excellent coding skills - should be able to convert design into code fluently.
• Knowledge of Test Driven Development.
• Good understanding of databases (e. g. MySQL) and NoSQL (e. g. HBase, Elasticsearch, Aerospike etc).
• Strong desire to solve complex and interesting real world problems.
• Experience with full life cycle development in any programming language on a Linux platform.
• Go-getter attitude that reflects in energy and intent behind assigned tasks.
• Worked in a startup-like environment with high levels of ownership and commitment.
• BTech, MTech or Ph. D. in Computer Science or related technical discipline (or equivalent).
• Experience in building highly scalable business applications, which involve implementing large complex
business flows and dealing with huge amounts of data.
• 3+ years of experience in the art of writing code and solving problems on a large scale.
• Open communicator who shares thoughts and opinions frequently, listens intently, and takes
constructive feedback.
Ruby
Ruby on Rails (ROR)
Javascript
HTML/CSSJob Brief :
We are currently hiring a Ruby on Rails Developer to join our engineering team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborating with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems.
Main Responsibilities of a Ruby on Rails Developer :
Your responsibilities will include :
- Writing effective and scalable Ruby codes
- Designing and implementing robust applications
- Debugging applications to ensure low latency and high-availability
- Integrating user-facing elements with server-side logic
- Integrating data storage solutions
- Contribute to all phases of the development lifecycle
Key Requirements :
- Degree in Computer Science, Engineering or a related field
- You have prior experience with Ruby on Rails
- Familiarity with front-end technologies, such as JavaScript, HTML5, and CSS3
- Solid knowledge of object-oriented programming and design
- Knowledge of ORM (Object Relational Mapper), RESTful
- Familiarity with various testing tools and ability to implement automated testing platforms and unit tests
- Good problem-solving skills
.NET
AngularJS (1.x)
Angular (2+)Javascript- 5+ years’ experience in customer focused product management in a technical product, end-to-end implementation and deployment within cloud systems.
- Must have experience in SaaS applications.
- Must have knowledge of Angular 8+, Azure, HTML CSS, JQuery, JavaScript ASP.Net, C#, SQL Server 2012/2014+ etc.
- Should have sound knowledge of Object-Oriented (OOPS) concepts.
- Must have experience in end-to-end product ownership and project management.
- Good experience in Relational Database Management Systems, Database design and Normalization.
- Hands-on experience in design, development, and debugging of systems.
- Object-Oriented Design (OOD) to ensure scalability and maintainability.
- Experience managing multiple clients with strong knowledge of Agile/SCRUM processes.
- Hands-on experience in DevOps and Azure functions.
KEY DUTIES AND RESPONSIBILITIES
· Working on and at times leading the full software development lifecycle of systems
- Solid technical background with understanding and/or hands-on experience in software development, web technologies.
- Works with the product development team on the validation and verification process.
- Coordinate with the sales team to promote the product.
- Experience of going through a full product lifecycle, integrating internal and external customer feedback into product requirements, managing change requests, driving prioritization and pre- / post-launch execution.
- Define product tasks and resource requirements.
- Analysis of systems, considering reliability, systems risks and code.
- Create technical and feature roadmaps along with release planning, sprint goals, and grooming of both technical and business functions.
- Manage project conflicts, challenges, and dynamic business requirements to meet expected deliverables.
- Experience in maintaining the document of application functionality.
- Excellent understanding of process management, improvement practices, operation services.
- Strong written and verbal communication skills.
- Propose efficient technical solutions and programming design
- Write technical specifications (COBOL/400)
- Do development and unit testing in COBOL/400
Android DevelopmentJava
GitJoining: Immediate
Designation: Android Developer
No of Vacancy: 1
Job Brief: We are looking for an Android Developer who possesses a passion for pushing
mobile technologies to the limits. This Android app developer will work with our team of
talented engineers to design and build the next generation of our mobile applications.
Android programming works closely with other app development and technical teams.
Roles and Responsibility:
- Designing and developing advanced applications for the Android platform
- Unit-testing code for robustness, including edge cases, usability, and general
reliability
- Bug fixing and improving application performance
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize
development efficiency
Requirements:
- Knowledge of Objective C, Swift, React Native can be considered as add on.
- BS/MS degree in Computer Science, Engineering or a related subject
- Proven software development experience and Android skills development
- Proven working experience in Android app development● Have published at least one original Android app
- Strong knowledge of Android SDK, different versions of Android, and how to deal
with different screen sizes Familiarity with RESTful / JSON APIs to connect Android
applications to back- end services
- Strong knowledge of Android UI design principles, patterns, and best practices
Experience with offline storage, threading, and performance tuning
- Ability to design applications around natural user interfaces, such as touch
Knowledge of the open-source Android ecosystem and the libraries available for
common tasks
- Ability to understand business requirements and translate them into technical
requirements Familiarity with cloud message
- PIs and push notifications Understanding of Google's Android design principles and
interface guidelines Proficient understanding of code versioning tools, such as SVN /
GIT Familiarity with continuous integration
- Experience with Android SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and
emerging technologies
- Solid understanding of the full mobile development life cycle.
Key Skills: Android SDK, SOA, XML, MySQL, JSON, Android, SQLite, Git, Objective C,
Swift, GIT
To know more about us, please visit http://www.centiro.com/">www.centiro.com
Purpose
Working at Centiro is different. Inspiring, challenging and rewarding. We are on a rapid path of expansion and are looking for talents with a passion and drive to make a difference. This is an exciting time to be joining & strengthening the team and shape the future together.
What will you do?
As an Application Specialist (AS), you are responsible for analysing customer requirements, developing and maintaining system integrations and components, including but not limited to; application to application integrations, services, internal and external API, file transfer, and/or EDI and SQL queries. AS is fully responsible for participating in requirements analysis, design, development, internal testing, and the documentation of same for the application-application integrations.
Primary responsibilities will also include understanding product architecture, design dependencies, troubleshooting existing integrations and providing technical support to the development team.
Initially you will learn how our systems function and as you progress you can decide your area of specialization. You create your path; the possibilities are limitless. We work in self-organized teams with varied skills and as an organization follows/obeys a holarchy instead of a hierarchy. In a holarchy, each person’s value comes from his or her individuality and uniqueness instead of rank or seniority.
Who are you?
You are a tech-savvy person with an interest in integrations and how the world of digital affects the modern business. Always with the customer in focus.
You are expected to try, test, learn and implement. You are encouraged to seize opportunities and continuously develop with Centiro’s robust confidence in your ability. You are spurred by continuous improvements and seeing things from a new perspective.A collaborative mindset and aptitude are more important than prestige and personal priorities. With all tasks, everyone is equal in helping each other succeed.
What we are looking for:
- Degree in computer science, engineering from reputed institute
- 2-6 years of proven experience working with system integrations and worked with SQL, MS .Net, Database- MS SQL / Oracle, SQL Server Management Studio, Web services, SFTP
- Working Knowledge of different file formats like IFTMIN, XML, CSV, JSON
- Understands and learns the Software configuration and follows the steps to configure / implement / integrate company or 3rd party products and support client requests.
- Hands-on testing experience to validate integrations / solutions developed and implemented. Has worked with testing tools like SOAPUI/ ReadyAPI/ Postman
- Collaborate with business and technical partners to capture - understand requirements, estimate efforts, and deliver appropriate specification to drive the solutions
- Effectively communicate to management, business owners, and customer stakeholders as well as working closely with software developers.
- Able to define project requirements and manage/Lead small projects independently
- Proven problem-solving and troubleshooting skills and be able to organize their own workload by staying agile and responsive to team needs. Knowledge of JIRA, BMC remedy, Service Now.
Good to have :
- Working knowledge of Supply chain and logistics domain / supply chain ERP - solutions
- Exposure to release cycle, Power BI , Graylog, Grafana
- Experience working with Label scripting in languages like zebra and mark point
- Knowledge of C# , VB script
We are looking for enthusiastic marketing interns to join our marketing team and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.
Selected intern's day-to-day responsibilities include:
1. Collect quantitative and qualitative data from marketing campaigns
2. Perform market analysis and research on the competition
3. Handle both online & offline marketing
4. Support the marketing team in daily administrative tasks
5. Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)
6. Prepare promotional presentations
7. Convert leads into sales of application
Other requirements:
Should have a strong desire to learn along with a professional drive
Should have a solid understanding of different marketing techniques
Should have excellent verbal and written communication skills
Should have excellent knowledge of Android O.S.
Should have familiarity with marketing mobile applications (e.g. online analytics, and Google AdWords)
Should have passion for the marketing industry and its best practices
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