11+ Interactive voice response Jobs in Bangalore (Bengaluru) | Interactive voice response Job openings in Bangalore (Bengaluru)

Position Responsibilities:

The Principal IT Business Systems Analyst (Finance & ERP) partners with Finance, Accounting, Revenue Operations, and other stakeholders to optimize end-to-end business processes and the supporting enterprise applications ecosystem. This role leads discovery and process design workshops, translates business needs into clear functional and non-functional requirements, and drives solution design decisions that improve controls, scalability, data quality, and user experience. The Sr. BSA owns requirements through delivery across the full lifecycle—intake, prioritization, analysis, configuration/specification, testing, deployment, and hypercare—working closely with Product Owners, Architects, Developers, ERP/Finance teams, vendors, and managed service partners. The Sr. BSA will evaluate tradeoffs and recommend solutions that balance cost, risk, controls, and business value, leveraging deep finance domain knowledge and strong analytical, communication, and stakeholder management skills.

Systems Planning, Integration & Deployment

• Facilitate cross-functional workshops to improve finance and enterprise processes (Record-to-Report, Procure-to-Pay, Order-to-Cash), including controls, approvals, segregation of duties, and audit requirements.
• Perform business case development (cost/benefit, ROI, NPV where applicable) for ERP and finance initiatives, including process efficiency, close acceleration, risk reduction, and controls improvement.
• Partner with ERP/Finance SMEs and technical teams to design and deliver new capabilities and enhancements (configuration, extensions, integrations, and automations) while adhering to enterprise architecture standards.
• Create and maintain process maps, user stories/use cases, functional specifications, data mapping, and interface/control design documentation to guide configuration and development.
• Lead test strategy and execution (SIT/UAT/regression) for finance/ERP changes, including reconciliation validation, close-cycle scenarios, integration testing, and defect triage through resolution.
• Drive change management for releases (training plans, job aids, release notes, stakeholder communications) and ensure adoption across teams.
• Support M&A integration by defining ERP/finance requirements, leading data conversion and master data harmonization (customers, vendors, chart of accounts, financial transactions), and validating downstream impacts.
• Lead evaluation and selection of finance/ERP and adjacent platforms (e.g., FP&A, billing, tax, expense, reporting, iPaaS), using a structured methodology (requirements, scoring, demos, references, TCO).

Systems Operations & Support

• Provide production support for finance/ERP and related integrations by analyzing incidents, identifying root cause, and delivering sustainable fixes that improve stability, controls, and user experience.
• Assess existing finance and ERP processes/systems and drive continuous improvement using KPIs (e.g., close duration, reconciliation accuracy, invoice cycle time), automation opportunities, and improved reporting.
• Provide thought leadership by mentoring analysts, establishing analysis/documentation standards, and contributing to governance for finance/ERP roadmap, enhancements, and controls.

Qualifications :

Education and Experience:

• BA / BS, Management Information Systems, Business Administration or equivalent experience. Masters degree is a plus.
• 7+ years of experience as a Business Analyst/Business Systems Analyst supporting enterprise applications, with significant ownership of complex initiatives across multiple teams.
• 5+ years of experience implementing and/or supporting Finance and ERP capabilities (e.g., GL, AP, AR, Fixed Assets, Revenue Recognition, Billing, Cash Management) in a mid-to-large enterprise environment.
• Experience with master data management and data quality (e.g., chart of accounts, customers, vendors, items), including governance, cleansing, matching, and de-duplication.
• Strong knowledge of accounting and finance processes (month-end close, reconciliations, accruals, intercompany, revenue recognition, billing, collections), with an understanding of internal controls and audit requirements.
• Consulting experience or background strongly preferred
• Experience with modern SaaS enterprise platforms and ecosystems (e.g., ERP, CRM, billing, FP&A, data/BI);

Technical Knowledge and Skills:

• Experience delivering in both Agile and waterfall methodologies across the full SDLC, including backlog refinement, sprint planning, and release management.
• Ability to translate business needs into clear functional requirements/user stories with acceptance criteria, along with non-functional requirements (security, controls, performance, availability) for ERP and finance systems.
• Experience performing business case and ROI analyses to support prioritization and investment decisions for enterprise platforms.
• Experience implementing and supporting SaaS/Cloud enterprise applications, including ERP/finance platforms, and partnering with vendors/managed services.
• Strong experience leading delivery activities: scope management, dependency planning, RAID management, status communication, and coordination across business, engineering, and vendors.
• Experience modeling business processes, data flows, integrations/APIs, and approval/workflow controls (including segregation of duties).
• Comfort working with large data sets for analysis, reconciliation, and mapping; proficiency with SQL and Excel
• Prior experience with ERP, financial systems, billing/revenue platforms, and enterprise reporting/data ecosystems is required.
• Knowledge of end-to-end enterprise processes, including Quote-to-Cash/Order-to-Cash, Procure-to-Pay, and Record-to-Report.

Customer Management Skills:

• Excellent communication (oral and written), relationship building, influence and negotiation skills with both technical and business resources.
• Experience working with customers in a variety of roles / levels from junior developers to executives at a VP and higher level.

Other Competencies:

• Deltek is a fast-paced environment; the ability to multitask on different projects at the same time and to react deftly to changes in business priorities is critical
• Experience in coordinating multiple priorities, managing conflicts where needed
• Must have ability to identify and drive change management from a process and technical solution perspective.

Company: Altruist technologies, Gb palya, Bangalore

*Customer support executive

Process: *MLOB*

Education: Graduation

Salary: 20k take home

Language: Excellent English+any other language

6 days of working 1 day rotational weekoff

Shifts: rotational shifts

Essential Responsibilities:

Demonstrate the understanding of Agile software development life cycle and distinguish the core inputs and outputs in each cycle.

Work closely with your peers and keep engaging in a fast pace technical design and development team

Execute in a fast pace delivery mode and focus on delivering tasks to meet monthly and quarterly digital product release goals

Lead impact assessment and decisions related to technology choices, design / architectural considerations and implementation strategy

Maintain code quality through best practices, unit testing and code quality automation

Demonstrate the ability to make informed technology choices after due diligence and impact assessment

Help in designing interfaces and information exchange between modules

Articulate the need for scalability and understand the importance of improving quality through testing.

Be an expert in writing code that meets standards and delivers the desired functionality using the technology selected for the project

Drive design reviews, define interfaces between code modules, and apply existing technology to designs

Be an expert in assessing application performance and optimizing/improving it through design and best coding practices

Desired Skills:

Java, Spring,Microservices

We are looking "Go Developer" for Reputed Client @ Bangalore Permanent Role.

Experience: 4+ Yrs

Responsibilities:

Software Development:

• Design, develop, and maintain efficient, reusable, and reliable Go code.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Ensure the performance, quality, and responsiveness of applications.

System Architecture:

• Contribute to the architecture, design, and implementation of scalable and secure software systems.

• Work on system integration and deployment strategies.

Code Review and Quality Assurance:

• Participate in code reviews to maintain code quality and ensure the team's best practices are followed.

• Implement and maintain unit and integration tests to ensure code robustness, usability, and reliability.

Troubleshooting and Debugging:

• Identify and troubleshoot issues in production and non-production environments.

• Collaborate with the operations team to diagnose and resolve system-related issues.

Documentation:

• Create and maintain technical documentation for software development processes, procedures, and code.

• Document code and processes for knowledge sharing and onboarding purposes.

Collaboration:

• Collaborate with other team members and stakeholders to understand requirements and translate them into technical solutions.

Continuous Learning:

• Stay up-to-date with the latest industry trends, technologies, and best practices.

• Proactively identify areas for improvement and propose viable solutions.

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test

platform to empower software testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all

types of tests without being limited by infrastructure dependency. So people could focus on things

that matter the most, i.e. their tests

We are looking for the brightest minds to join our team!

You will be

part of

a fast growing organisation, and a

high-performing team that delivers

beyond

100%. You

get the

opportunity to

learn from a team of

seasoned entrepreneurs and sales

experts.

This will be a hands-on position

in a fast paced start-up environment. So

we are looking for a

motivated self-starter who isn't afraid to roll-up their sleeves and contribute

in various capacities.

Someone who will see a problem as an opportunity for leadership.

Role/ Scope of Work

Generate sales revenue through prospecting, nurturing and closing

business in the

Enterprise/ Mid-Enterprise, SMB Segment

Build and manage your sales pipeline for strong coverage ratios; achieve

quarterly revenue

targets

Manage the entire account lifecycle from account strategy, customer engagement, solution

development and contract negotiation; meet or exceed quarterly/ annual revenue quota

Develop, maintain and grow

executive relationships in your target account to expand

revenue potential

Work

with all levels of Sales/

Marketing/ Product leadership to continuously improve key

sales

management processes

like territory planning, lead/pipeline/opportunity management

and KPI reporting

Maintain excellent due diligence in CRM for your Lead, Accounts and Opportunities (on a

daily, weekly, monthly basis)

Requirements

Minimum 3 years of new business acquisition sales in a B2B software organisation. Top 10%

of the team, with a strong track record of success.

Experience in full sales lifecycle

management from qualification, solutionising, negotiation/

procurement to closing

Strong willingness and ability to uncover opportunities by

pitching highly differentiated value

propositions to crack new accounts or expand deals at existing accounts.

Excellent

verbal and written communication

skills with

strong phone/video conference

presence

Persistent

and optimistic problem solver

with

a vibrant,

assertive and energetic attitude,

strong work ethic and driven to succeed

Extreme customer centricity and empathy

and

service urgency; strong desire to work in a

fast-paced, self-directed start-up environment● B.Sc in Technology/ IT/ Computer Science is preferred but not mandatory, but expected to be

passionate about Internet Technologies, SaaS, knowledge about SDLC, Cross Browser

Testing industry

Micro services Lead: Experience: 7+yrs

Micro services Architect: Experience: 10+yrs

Micro service developer : Experience : 4+Years

Notice Period: Immediate to 15 Days.

Required skills : Java, J2EE with Microservices, Springboot, Spring cloud,Kafka,Redis,Nodejs, Any cloud

We are looking for a talented Front-end Engineer capable frontend developer to join OneFin!

Responsibilities

• Work closely with the design and backend team to build and develop web applications for our forward-thinking products.
• Design large-scale systems with high complexity to support our high throughput applications.
• Understand how to leverage infrastructure for solving such large-scale problems.
• Develop tools and contribute to open source wherever possible.
• Adopt problem-solving as a way of life - always go to the root cause.
• Develop scalable front-end engineering, for the largest FinTech companies in India who use our product.
• Actively think about improving UX and UI.
• Collaborate with the team to discuss and implement ideas.
• Build responsive, robust, and optimized applications.

• Professional development experience with Angular 10
• At least 1-3 years of JavaScript development experience for web applications.
• Strong eye for design, UI, and UX.
• Passion for front-end development.
• Willingness to learn and experiment with new technologies.

Key Responsibilities

• Lead and inspire high-performing engineering teams to build and scale highly reliable, secure and responsive architecture for all LoveLocal products

• Build highly Scalable platforms using Python, ReactJS, NodeJS, Kafka, Distributed Caching, SQL and No SQL Databases

• Take full ownership of the people related aspects of the Engineering team engagement, recruiting, retention, compensation, promotions, individual performance management and organizational structure

• Should be actively involved in hunting and recruiting new talent

• Manage the engineering pipeline at all levels from planning the product implementation with the developers, distributing and managing work of the engineering team and ensure code quality across products and services

• Should continuously plan and build for increasing scale of the product and ensure full hygiene of the tech infrastructure and code sanity

• Should be the primary point of contact of functional heads for all tech dependencies

• Take ownership of overall tech budget, reviewing expenses and planning for future costs

• Work closely with CTO and Product Head on the Tech roadmap of the organisation

• Become an integral part of the core team and be strongly aligned with the mission and values of the company

Main Qualifications

• 8+ years of experience in Software Development with end-end implementation of products (Preferably in a product driven organisation)

• Minimum 3 years of experience leading a team of at least 15 developers, either as an EM or a Tech Lead

• Should have worked in a well scaled and fast paced working environment (Startups beyond Series B or a major tech organisation)

• Comfortable handling multiple competing priorities in a fast-paced environment.

• Well versed with cloud computing and infrastructure management AWS / GCP

• Has worked extensively on designing and implementing Microservices architecture

• Should have experience working with NoSQL data stores such as MongoDb, Cassandra, HBase, DynamoDB, etc.

• Should have experience working with Big Data streaming services such as Kinesis, Kafka, RabbitMQ etc

• Should be highly skilled in Python and have solid exposure to JavaScript

• Should have solid exposure to Web development and have had familiarity working with Android and IOS engineers

• Excellent understanding of software engineering practices and Design Patterns

• A Bachelors or Masters in Computer Science or equivalent engineering degree from top engineering institutes.