11+ Interactive voice response Jobs in Bangalore (Bengaluru) | Interactive voice response Job openings in Bangalore (Bengaluru)
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at Gradientm It Consulting And Services
Good experience in ITIL, Handling US/UK Clients
Good experience in Hardware Troubleshooting
Strong Engineering Manager / Lead Profiles
Mandatory (Experience 1) - Must have 8+ years of overall Software Engineering/Development experience
Mandatory (Experience 2) - Must have 3+ years of experience as Engineering Manager / Team Lead role, with ownership of technical direction, delivery, and people management
Mandatory (Experience 3) - Must have hands-on Backend development experience using Python or Java, with frameworks such as FastAPI / Django / Spring / Express (Node.js)
Mandatory (Experience 4) - Must have Frontend development exposure using ReactJS, JavaScript, HTML, CSS
Mandatory (Experience 5) - Must have experience designing and building APIs, services, and integrations, including system design, PR reviews, and architectural decision-making.
Mandatory (Experience 6) - Must have experience leading engineers end-to-end – mentoring, code reviews, execution planning, and improving team productivity/quality
Mandatory (Company) - Must be from Product Companies / Startups (early to growth stage), B2B SaaS + Fintech industry is highly preferred
Mandatory (Note) - This role will be 80% team management and 20% IC (hands on coding required)
- Strong WordPress fullstack developer (frontend focused) Profile
- Mandatory (Experience 1): Must have 4+ YOE as a WordPress fullstack developement (80% Frontend, 20% backend)
- Mandatory (Experience 2): Must have 3+ YOE as a WordPress frontend developement using HTML, CSS, Javascript
- Mandatory (Experience 3): Must have 6 month+ experience in WordPress backend developement using php
- Mandatory (Skills 1): Strong knowledge of version control (Git) and collaborative code workflows
- Mandatory (Skills 2): Must have good communication skill
Preferred
- Preferred (Skills 1): Good knowledge of front-end frameworks/libraries (React, Angular, or Vue.js)
We are looking for a talented Lead UI/UX Designer with experience in building SaaS
products to join our dynamic team. This role is perfect for a creative individual who thrives in a
fast-paced environment and is passionate about delivering exceptional user experiences from
concept to launch.
Salary No bar for good candidates.
Qualifications:
● Bachelor's degree in design, human-computer interaction, or related field; equivalent work
experience may be considered.
● Proven experience as a UI/UX Designer, preferably with a focus on SaaS products.
● Strong portfolio showcasing a range of UI/UX design projects and processes, including
wireframes, prototypes, and finished designs.
● Proficiency in UI/UX design tools such as Sketch, Adobe XD, Figma, or InVision.
● Excellent communication, collaboration, and problem-solving skills.
● Ability to thrive in a fast-paced, dynamic environment and manage multiple projects with tight
deadlines.
Skills required: -
- Excellent front end/UI skills (JS, HTML, Angular, Flutter) and OR Android skills. -
- Understanding of nodeJS, server-side technologies, exposure to databases. -
- Deep knowhow of data structures, algorithms.
- Hands on development across technologies. -
- B.E/ B.Tech (Computer Science/ Equivalent) from a reputed institute
Company Description
Team Pumpkin is an integrated digital agency providing services to enterprises and brands. With offices in Bengaluru, Mumbai, Gurugram, and Kolkata, we specialize in research, strategy, marketing, analytics, and support for the online medium.
Role Description
This is a full-time, on-site role for a Model/Anchor located in Bengaluru. The Model/Anchor will work with our team to create engaging marketing content across various platforms and mediums, including social media, videos and live events. They will be responsible for developing and presenting compelling multimedia content and work closely with content creators, marketers, and other stakeholders to ensure a consistent voice and tone.
We are looking for a dynamic and creative individual to join our team as a Product Shoot and Reels Anchor. This unique role combines the skills of a product model, videographer, and social media content creator. If you have a passion for showcasing products, creating captivating videos, and engaging with an online audience, this role may be the perfect fit for you.
Are you a BHM/IHM pass-out?
Or
Are you a culinary expert?
Or
Do you have a passion for cooking and showing it to the world?
Do you want to become a social media influencer/ sensation/ celebrity?
If not, we will make you one.
Come Join us today!!!
Team Pumpkin is looking for a model who has the zeal to cook yummy food and present it like a star chef using advanced kitchen equipment.
Qualifications
- Prior experience as a model, anchor or presenter
- Outstanding communication skills, both written and verbal
- Ability to engage with the audience and create a strong connection
- Experience in interviewing people, producing reports, writing scripts, and creating engaging multimedia content across various platforms and mediums
- Experience and strong knowledge in social media and how to create effective content for each platform
- Good research skills, attention to detail and the ability to work collaboratively across multiple teams
- Managing entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the assured job opportunity programs.
- Answering potential customer questions, and taking up follow-up and negotiation calls to provide necessary clarifications to close the deal.
- Create new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Counseling prospects via call, email or video call.
- Planning for daily, weekly and monthly targets, updating and maintaining MIS reports.
- Responsible for student admission and achieve their targets, close sales and achieve quarterly quotas.
- Bring market & consumer insights to influence product & offering.
Desired Candidate Profile :-
- 1-3 years of experience in Inside sales/tele sales experience in a B2C environment (education industry preferred).
- Exposure to technology skills or willing to learn & understand them.
- Consistent track record of achieving revenue targets (Monthly / Quarterly).
- Telesales experience from EdTech or BFSI with experience working in a target driven environment.
- Excellent written & spoken English and pitching skills.
- Hunger to learn & grow everyday
Skills Required :-
Excellent communication skills
Problem-solving skills
Hunger and hustle
Growth mindset
High learnability
Required Experience and Qualifications :-
Any graduate in any specialization
Performance-based incentives
Food allowance
Paid time off
Schedule:
Day shift
- This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
- Preferred Domain- Telecom
- Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
- Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
- create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
- Work closely with Marketing Team for proposal preparation,Business case development
Responsibilities:
- Draft proposal portions such as introduction, overview, project approach, and cover letter
- Draft proposal template to hand off to subject matter expert and writing teams
- Develop and execute consistent company identity through document templates, letterhead, and logo usage
- Lead proposal team on RFP, RFQ, award submittals, and roster application responses
- Synthesize proposal materials into final client-ready package
- Maintain proposal milestones schedules like issue and review dates, kickoff meetings, and due dates.
- Engage in proposal sections coordination, final formatting, assembly, packaging, and delivery.
- Ensuring documents are secure and up to company standards
- Facilitating the proposal review process
What you will bring:
- Responsible for coordinating proposals
- Coordinate and maintain team documentation efforts for responses to RFPs
- Analyze requirements and ensure that proposals meet requirements
- Edit and rewrite proposals, including creating templates and boilerplate text
- Draft proposals and communicate across teams to get input and meet deadlines
As a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience.
- The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude
- The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiencies in product management using their product expertise.
The Product Owner will work with business groups:
- To understand demand
- Collaborate with the business to develop detailed requirements
- High-level design and technical architecture
- They will also lead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget.
- Managing integration across the platform is also a key role
This role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well; including:
- Owning reporting and analytics on product work,
- Establishing and maintaining metrics to measure the performance of work,
- Creating and sustaining relationships with other organizations (IT, industry teams, etc.),
- Facilitating working sessions/steering committees to drive performance and
- Communicating directly with Senior Leaders from different areas of the organization.
The position also serves:
- To define scope and benefits
- Create user stories
- Develop a roadmap
- Track budget performance
- Validate IT related design and development work
- Partner with the business to ensure end-user acceptance testing
- Monitor an initiative post-launch to ensure benefit realization.
Additional job duties/responsibilities may include but are not limited to:
- Identify and ability to negotiate with Vendors for IT Sub-contracting
- Working closely with key stakeholders and internal partners throughout the organization to gather requirements
- Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project
- Developing & conveying the vision of what is to be built
- Acting as the key product feature decision-maker., maximizing the value of the product
- Communication of product backlog priorities
- Handoff of development-ready stories to the development team
- Assisting with the elaboration of epics, themes, and features into user stories that are small enough, or granular enough, to be achieved in a single sprint
- Decisions on release dates and content
- Participating in daily scrum, as needed
- Participating in sprint planning meetings, reveals, and retrospectives – inspecting the product progress at the end of every sprint to accept or reject the work that has been done by the development team
- Acting as the voice of the team, communicating status to stakeholders and internal partners
Basic Qualifications
- Four year Bachelor’s degree preferably in marketing, computer science, information systems, engineering, or related field
- 5+ years experience as a product owner
- 5+ years experience leading a technical team while simultaneously managing multiple projects
- 3+ years experience with the Agile methodology
Top candidates will also have:
- Salesforce development experience
- Salesforce Sales & Service Cloud experience
- Demonstrated ability to communicate to ensure a team’s success
- Strong accountability planning/organization and teamwork
- Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
- Experience managing projects using Agile software tools such as JIRA, Team Services, Rally
- Knowledge of the software development lifecycle
- Background in Information Technology
- You have a minimum of 6 years of experience building high-performance consumer-facing mobile applications at Product companies of a decent scale.
- You have founded/worked in a start-up and have worked in an enterprise environment You have a keen eye for mobile architecture and have led/participated in architectural discussions.
- You have a passion for mentoring and helping people on your team grow and achieve their goals and work with cross teams.
- You practice test-driven development and you are able to drive agile practices.
- You have worked with multiple languages/frameworks and have expertise in any one programming language/framework/stack.
- You have published reusable packages.
- You have worked with building automation, devise farms, multi-target testing.
- You are able to optimize the application for performance and speed.
- You are an excellent collaborator & communicator.
- You know that start-ups are a team sport.
- You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
- You are excited by the prospect of working in a distributed team and company
Tech Stack
- HTML5 (DOM)
- CSS 3
- Javascript (E6)/Typescript
- React Native/React/Angular/NativeScript/Vue
- In-depth knowledge of how frameworks works
- GraphQL
- Javascript ecosystem
- Linters
- Code formatters
- Transpilers
- Bundlers
- Testing tools(Jest, Enzyme)
- You are comfortable with caching, performance optimization, etc
- You are comfortable with native mobile development
- Java/Kotlin/Android
- Swift/iOs


