11+ Interactive voice response Jobs in Bangalore (Bengaluru) | Interactive voice response Job openings in Bangalore (Bengaluru)
Apply to 11+ Interactive voice response Jobs in Bangalore (Bengaluru) on CutShort.io. Explore the latest Interactive voice response Job opportunities across top companies like Google, Amazon & Adobe.
at Gradientm It Consulting And Services
Good experience in ITIL, Handling US/UK Clients
Good experience in Hardware Troubleshooting
● Take ownership of all social media (Facebook, Twitter, LinkedIn, Instagram, Youtube) channels of Wealthy.
● Grow audience and engagement by delivering quality content across all social media channels.
● Independently generate new content ideas, plan and execute monthly social calendars, working together with various internal departments.
● Own Community Management across channels, including responding to questions & engaging in conversation.
● Collaborating with other teams, like marketing, sales, and customer service to ensure brand consistency
● Communicating with followers, responding to queries in a timely manner, and monitoring customer reviews
● Overseeing social media accounts’ design (e.g. Facebook timeline cover, profile pictures, etc)
● Establish KPIs for measuring content performance and report on a weekly and monthly basis.
● Own all social media KPIs across all channels and work towards improving them every day.
Requirements:
You should be a data-driven graduate with 1-3 years of experience who has hands-on experience in -
1) Minimum 2 years of managing different social media accounts.
2) Worked with social media management tools.
3) Strong analytical skills, Extremely KPI-focused, result-oriented mindset.
4) Ability to prioritize and multi-task in a fast-paced startup environment.
5) Strong understanding of social media best practices & trends.
6) Strong working knowledge of MS Excel.
7) Can work in a Team and Individually.
8) Excellent verbal and written communication skills (English and Hindi)
9) Knowledge of Personal finance will be a big plus
- Should have Worked extensively on SAP developments including the Application Design and Document for Custom development, in end to end SAP Implementation.
- Preparation of Technical Spec and Unit Test documents .
- Hands on experience and extensive knowledge on RICEF (Reports , ALE/IDOC, BDC ,Userexit /Enhancements , Script )
- Extensively worked on Data Dictionary objects (tables, structures, data elements and domains)
- Basic Knowledge on ABAP Workflow .
- Knowledge on BADI , User Exits ,BDC recording.
- Performance workbench tools like Runtime Analysis and SQL trace.
- Having good exposure to functional areas like Sales Distribution (SD), Material Management (MM) .
- Should have good analytical skills and ability to quickly grasp customer requirements and convert them into Technical specifications
-
Perform analysis, design and implementation of assigned projects using sound engineering principles and adhering to business standards, practices, processes, and product / program requirements
-
Engage with global teams to effectively translate customer requirements to software requirements and identify potential solutions that are optimized to operate with in constraints of the product
-
Troubleshoot variety of complex software problems
-
Provide timely status updates and proactive communications on issues to the stakeholders.
-
Able to interface with internal and external stake holders regarding software issues.
-
Contribute as part of teams put together to meet overall organization initiatives/objectives
-
Have the ability and willingness to acquire in-depth understanding of domain and existing products (beyond software) and apply that knowledge to develop new products and to deliver enhancements/ fixes for customer requirements.
-
Bachelor of Engineering degree in Computer Science/Information Science/Electronics/Electrical/Instrumentation with appropriate experience in required skills
-
C#, WinForms/Wpf
-
Source control tools such as ClearCase, Git
-
Methodical problem-solving skills and troubleshooting skills
-
Good to Have:
-
REST/SOAP, Web services, ClickOnce,
-
Developing custom controls,
-
Image rendering
-
hands-on experience using various data structures and multi-threaded programming
- No day is the same - you will create technical designs that support varying client requirements
- You'll design and develop full-stack web applications using the latest web technologies, primarily Python and Django
- Write code/unit tests and be part of the test-driven development environment
- Leverage your skills in industry-standard tools to deliver weekly code releases
- You'll work in a no silos environment, frequently collaborating with global teams and roles across the organization
Who you are:
- 7+ years of experience developing great web applications
- You can build products from scratch
- You have expertise in the Django backend framework
- You are fluent in the Python language
- You have dabbled in any one of these front-end frameworks - Angular, React, Vue
- You understand when to use NoSQL vs. relational database
- you understand reporting/dashboards framework
- You are comfortable working up and down the stack
- You are able to convert ideas into designs and build them out
- Benefit if you have worked with payment gateways such as visa, Mastercard, etc.
Key Responsibilities & Requirements
You should primarily be a backend developer or full stack developer, very good at code reviews and code optimization. Our products depend on processing large amounts of data and having fast response times is absolutely essential.
You will have the opportunity to
- Take responsibility of building systems for scale
- Manage our backend systems and database optimizations
- Assist in key decisions and design architecture that drives development across products
- Define processes and help with efficient functioning of the team
- Work with cross-functional teams to ensure the products are scalable, maintainable and secure
What we expect from you:
- We work on Ruby on Rails but you can have 2+ years of experience as backend developer in any language
- Have a solid grasp of OOP, databases and automated testing methodologies.
- Know how to manage sprint and ensure tasks are completed within the timeline
- Design and implementation of low-latency, high-availability, and performant applications
- Strong understanding of SQL databases
- Proficient knowledge of various authentication methods like JWT, OAuth etc..
- Perform peer code reviews and Code audit - Analyze existing code and remediate performance issues within existing applications
Having seen over 10x growth in 2021 alone, we are expanding our scope of products to cater to the fast growing creator economy and help creators monetize in ways beyond influencer marketing. We are also looking at tremendous growth in the next few years, standing at the verge of building something huge!
Come join our team of developers if a fast learning environment in a high growth industry excites you.
About Winkl
Please check out our product before applying to this position -
* Website - https://winkl.co
* Team - https://winkl.co/about
* Android App - https://play.google.com/store/apps/details?id=co.winkl.app&hl=en
* iOS App - https://www.winkl.co/app
Winkl is a technology company that is changing how influencer marketing is done. From a manual process earlier to an automated and data-driven process with Winkl. More on this here.
Leveraging data & technology helps Winkl scale influencer marketing to a level that wasn't possible earlier. This has helped Winkl power influencer campaigns for top brands in India like Flipkart, Amazon etc.
Culture & Expectations
* At Winkl, no one tells you what to do. We don't micromanage. We don't spoon feed. As long as you're willing to learn new things, are proactive, initiate activities on your own, make mistakes and learn from them, take responsibility, stick to your word of getting things done, we think you'd be a great fit at Winkl.
* On a day to day basis, you'll get to be an important part of a high growth startup as it scales.
* You'll receive all possible support from your team at Winkl to help you succeed.
* Being highly accountable is a non-negotiable requirement
- Collaborate with Product Managers, CTOs & Engineering Managers to plan a Technical Roadmap aligned with the company’s product vision.
- Collaborate with Tech leads, CTO, Engineering Managers to execute the technical roadmap using Agile methodologies for product development.
- Break down the technical roadmaps into epics & user stories for smooth execution. Facilitate the creation and maintenance of proper product documentation.
- Work with development leads so that product requirements & estimates are well-understood.
- Collaborate with product teams to jot down the technical implementation requirements & engineering aspects of user stories & PRDs.
- Conduct meetings with customer support, marketing & product teams to maintain a roadmap for the internal team’s technical requirements
Payments & Finance
- With the help of engineering teams, build secure & robust payment infrastructures & systems.
- Help the product & tech teams build useful payment experiences, lay down the foundation for introducing lending & other financial services on the platform. Be an expert on multiple payment mechanisms & institutions governing the payment flows in the country.
- Research about the technical feasibility & implementation of Escrow Use-cases.
- Be updated with the latest Payments & finance technologies and service providers. Act as a “Subject Matter Expert” on all things Payments & Finance for our Tech & Product teams. Monitoring & Analytics
- Understand and analyze the flow of payments on the platform, build dashboards to track Payments Conversion Rate & Payments Success Rate. Run A/B tests and experiments to improve PCR & PSR.
- Use database queries to analyze performance indicators, evaluate experiments, evaluate sprint reports & success, etc.
- Setup dashboards & systems to track crashes, errors, exceptions, and bugs on production. Formulate processes and workflows to reduce the same.
Qualifications: Experience
- Prior experience of working in/with Payments & Fintech industry, Payment Gateways, Nodal/Escrow Accounts, and Lending is a must.
- Bachelor’s degree in computer science or equivalent.
- 4+ years of experience in software architecture, design, development, and technical product management.
Technical Skills
- Working knowledge on public clouds such as AWS, GCP, Azure.
- Past experience with hands-on engineering, product, or QA is a strong bonus.
- Working knowledge with monitoring tools like New Relic, Sentry, Cloudwatch
- Very good knowledge of SQL/NoSQL is a must
- Should be familiar with Application App Release cycle
- Proficient in Internet standards & technologies including REST
- Experience with DevOps, CI/CD, Automation, etc.
- Robust and evolving knowledge of current web & mobile app technologies.
Soft Skills
- Ability to prioritize and manage multiple milestones and projects efficiently.
- Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
- Detail-oriented, advanced problem-solving skills with a customer-centric approach.
What is the role?
You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.
While the SAE role is for India Geography. Sr. SAE role is for the US market with shift start time at 5 PM IST.
Key Responsibilities
- Prepare and lead the prospective client and demo calls, sending pitches, and closing new deals.
- Gather the client requirement accurately and work on sales proposals accordingly.
- Perform a detailed research about the prospective client and build sales decks.
- Following up promptly with the leads that SDRs send over and ensuring that the customer requirements are being met.
- Liaise and partner with other internal departments to manage complex sales opportunities.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- 2-6 years of SaaS sales experience required.
- For the Sr. SAE role, should have experience working in India or USAregion.
- Graduate/Postgraduate or equivalent.
- Strong analytical, communication, and writing skills.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day.
- Attention to detail and the ability to multitask while maintaining a high quality of work.
Whom will you work with?
You will work with the Compass Sales team and report to Sales Head.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
It is a marketplace that connects the hiring needs of companies ranging from startups to MNCs with consultants who fulfill them i.e we are an aggregator between the clients and the consultants. With a staff strength of 50-100 employees, we handle requirements for marketing, sales, IT, e-commerce, BFSI, etc. the company boasts of young and dynamic employees, free work environment, weekends off, a movie every month and regular fun and game sessions.
Responsibilities-
Lead generation, Prospecting, Client Acquisition, Negotiation, Closure, Client servicing, Cross Selling and Client Retention.
Managing corporate clients with an enhanced business portfolio.
Making presentations to clients with a precise display of their visibility when placed in the online space.
Designing email campaigns to spread awareness of new products launched.
Prospecting/Providing standard and customized solutions to Clients across domains/segments
Handling tough negotiations/closing deals
Consistency in achieving the sales targets assigned
Setting and managing client expectations
Managing client relationships/Up selling and Cross Selling.
Meeting the weekly, monthly and quarterly targets and generate revenue for the organisation.
To maximise market share and client preference in the assigned market through high quality servicing.
Generates own business leads, business planning/sales planning.
Ensures a customer on boarding process is fast and smooth.

