11+ Interactive voice response Jobs in Bangalore (Bengaluru) | Interactive voice response Job openings in Bangalore (Bengaluru)

We have an immediate opening for an Azure Integration Developer with strong experience in Azure Logic Apps, Azure Functions, and BizTalk for one of our esteemed clients.

Job Details:

Position: Azure Integration Developer (Logic Apps | Azure Functions | BizTalk)

Experience: 7–10 Years

Location: Bangalore (Hybrid/Work from Office)

Employment Type: Contract

Mandatory Skills

• 7+ years of experience in Integration Technologies
• Azure Logic Apps (Consumption & Standard)
• Azure Functions (C#, JavaScript, or Python)
• Azure Service Bus
• Azure API Management (APIM)
• REST & SOAP API Integration
• JSON, XML & XSLT
• Azure DevOps / CI-CD
• Enterprise Integration Solution Design
• Strong Production Support & Debugging skills

Preferred Skills

• Event Grid / Event Hub
• Azure Data Factory (ADF)
• Microservices Architecture
• OAuth, Managed Identity & Azure Key Vault
• ARM Templates / Bicep / Terraform

Roles & Responsibilities

• Design and develop enterprise integration solutions using Azure Logic Apps, Azure Functions, and Azure Service Bus.
• Migrate and modernize existing BizTalk Server solutions to Azure Integration Services.
• Develop reusable cloud-based integration components.
• Build REST/SOAP API integrations.
• Ensure solution performance, scalability, and security.
• Troubleshoot production issues and provide support.
• Participate in code reviews and maintain technical documentation.

Senior Salesforce Developer will be responsible for designing, developing, and optimizing scalable solutions on the Salesforce platform, with strong hands-on experience in Service Cloud and Lightning Web Components (LWC). The role involves building and customizing service-oriented applications, implementing complex business logic using Apex, and creating responsive, high-performance user interfaces with LWC. The developer collaborates with cross-functional teams to translate business requirements into technical solutions, ensures code quality through best practices and reviews, and integrates Salesforce with external systems via APIs. Additionally, they troubleshoot issues, mentor junior developers, and drive continuous improvement in system performance, security, and user experience within the Service Cloud environment.

🧭 VP – Sales Framework

1. Job Description (JD)

Designation: Vice President – Sales

Department: Sales & Marketing

Reports To: Directors

Purpose:

To lead and drive the organisation’s revenue generation, sales strategy, and market

positioning across all real-estate projects. The VP – Sales is accountable for building a

high-performance in-house sales engine, nurturing a strong channel partner network, and

ensuring optimal sales velocity with a 70:30 ratio between direct and channel sales. The role

requires balancing strategic oversight with hands-on execution — from market mapping and

budgeting to team leadership, compliance, and brand representation.

2. Key Responsibility Areas (KRAs)

KRA Description Key Deliverables / KPIs

1. Sales Strategy &

Revenue

Achievement

Design and implement sales

plans to achieve quarterly and

annual targets for all projects.

Maintain 70:30 Direct vs Channel

Sales ratio.

Achieve ≥ 25 sales at launch and

≥ 6 sales per quarter post-launch-

Maintain approved sales ratio

(variation only with Director

approval)

2. Team Building &

Leadership

Recruit, train and lead a

complete in-house sales

ecosystem (Marketing,

Pre-Sales, Closures, CRM).

Team hiring completed within plan

timelines- ≥ 80% staff target

achievement- Attrition < 10%

3. Channel Partner

Network

Development

Identify and onboard

RERA-registered channel

partners; maintain strong

relationships to drive sales.

Number of active partners ≥ 50

per project- Channel sales closure

contribution ≤ 30% of total saleMarket

Intelligence &

Positioning

Conduct competitive project

analysis and define pricing, USP

and marketing narrative.

Quarterly market mapping report-

Price positioning and sales velocity

alignment with market data

5. Marketing &

Brand Direction

Oversee development and

approval of marketing collaterals

(flyers, brochures, videos,

hoardings).

Timely release of marketing

assets- All creatives approved by

VP Sales prior to publishing

6. Budget & ROI

Accountability

Manage marketing and sales

budgets — max 2% of property

sale value (all inclusive).

Quarterly budget utilisation ≤ 2%

cap- In-house incentives ≤ 0.2%

per sale- Expense-to-result ratio

review each quarter

7. Process & CRM

Governance

Establish robust

lead-management and

confidential CRM SOPs to

prevent leakage.

100% lead traceability and

confidentiality compliance- SOP

audit pass each quarter

8. Legal &

Documentation

Alignment

Finalise EOI, Booking Forms, CP

Agreements with Legal and

Directors.

Templates standardised before

launch- Zero legal deviation in

customer documentation

9. Events & Brand

Engagement

Plan and execute Channel

Partner meets and sales events.

Minimum 1 major CP event per

quarter- ≥ 75% attendance of top

partners

10. Reporting &

Performance

Review

Maintain weekly sales

dashboards and monthly

management reports.

Accurate report submission by 1st

week of each month- Variance

analysis with corrective actions

Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)

Role Overview:

We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).

The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.

⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.

Key Responsibilities:

• Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
• Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
• Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
• Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
• Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
• Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
• Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
• Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
• Mentor junior developers and contribute to platform documentation, review processes, and governance best practices

Required Skills & Experience:

• 5+ years of ServiceNow development experience, with a minimum of:
• 2+ years in ServiceNow TSM (preferred)
• Or CSM module experience with telecom domain projects
• Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
• Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
• Hands-on experience with:
• CMDB and CSDM modeling for telecom services
• Incident, Change, Problem, Case Management workflows
• Service Portals, Business Rules, Client Scripts, UI Policies
• Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
• Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
• Knowledge of ITIL processes and best practices for support and service delivery

Preferred Qualifications:

• ServiceNow Certifications:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist – TSM or CSM
• Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
• Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
• Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder

⚠️ Important Candidate Evaluation Notes:

• Candidates must demonstrate hands-on experience in:
• TSM or CSM in a telecom setting
• CMDB development and customization
• Scripting and API development (evaluated during technical screening)
• Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward

What does the core role include?

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features
• 
  

What else can you expect in the role?

• Prepare and produce releases of software components
• Optimizing performance for the apps
• Problem-solving skills, analytical mind, and positive attitude
• Ability to think from end users perspective and focused on improving the overall product experience.
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• 
  

What can fetch you brownie points?

• Hands on experience with React Native is required
• Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
• Strong understanding of JavaScript ecosystem
• Hands on experience on Android in creating Hybrid / Native applications
• Demonstrable UI/UX experience on a large-scale app.
• Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
• Good knowledge of JS frameworks like ReactJS is a plus.

Desired Skills and Experience

Hybrid Apps,React Native, Native iOS and Android Architecture understanding

• 4-8 years Asp.net web API
  ● Asp.net core 1
  ● Asp.net core 2
  ● Asp.net core 2.1

Preferred Skills:-

• Micro-services with C#
• Having worked in a product development environment is desirable.
• Having worked in the finance and banking domain is desirable.
• Docker and Linux knowledge is desirable

Node.js Developer Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Node.js Developer Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least 4 years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

• 3+ years’ experience developing and implementing enterprise-scale reports and dashboards.

• Proficiency with MS Power BI / SSRS.

• Knowledge of logical and physical data modeling concepts (relational and dimensional).

• Understanding of structured query language (SQL).