11+ Interactive voice response Jobs in Bangalore (Bengaluru) | Interactive voice response Job openings in Bangalore (Bengaluru)

At Valuebound we specialize in enhancing digital customer experiences, harnessing the power of open technology stacks combined with our performance-centric culture. We pride ourselves on being among top 5 Drupal certified platinum partners globally as well as an AWS Advanced Consulting Partner, a testament to our technical prowess and dedication. We consistently strive towards delivering customer delight through innovative and effective digital solutions.

We are seeking an experienced Project Manager to join our dynamic team. This role involves comprehensive management of digital technology projects, ensuring they are delivered on time, within budget, and to our high standards.

Key Responsibilities:

• Sprint Planning: Facilitate sprint planning sessions, ensuring effective task distribution and timeline management.
• Scope Management: Define and oversee project scope, aligning with client objectives and company goals.
• Timeline Coordination: Develop detailed project timelines, coordinating with teams to meet Agile sprint goals.
• Budget Oversight: Monitor project budgets, optimizing resource allocation for maximum efficiency.
• Resource Management: Allocate resources effectively to meet project demands within Agile frameworks.
• Stakeholder Communication: Maintain clear and continuous communication with all stakeholders, ensuring transparency and alignment with Agile processes.
• Risk Management: Proactively identify and mitigate project risks in line with Agile risk management practices.
• Change Management: Efficiently manage change requests, adapting plans and timelines in accordance with Agile principles.

Qualifications:

• Experience in facilitating sprint planning, daily stand-ups, and retrospectives.
• Good understanding of web technologies and open-source platforms.
• Good verbal & written communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Certification in Agile methodologies (e.g., CSM, PMI-ACP) or Project Management (e.g., PMP, PRINCE2) is a plus.

Must Have Skills:

1.      Experience with the .NET framework and .NET Core technologies: C#

2.      Writing and consuming REST API/Web API in .Net framework, .Net Core

3.      Must have excellent knowledge in Azure hosting services

4.      Good knowledge of Trouble shooting, Azure Hosting, maintaining and performance tuning

5.      Knowledge of Frontend framework (React), If not then Angular, or Vuejs etc

6.      Excellent Aptitude, Attitude and Communication Skills

7.      Strong understanding of OOPS Concepts

8.      Strong knowledge of Unit Testing

9.      Excellent knowledge and working experience in Microservice Architecture

10.  RDBMS Concepts, MS-SQL Server

11.  Writing & Optimizing SQL Queries for best performance

12.  Able to manage release by mean of CI/CD pipeline to deploy applications in Azure

13.  Well versed of code review and code scanning tools

Good to have Skills:

1.      Knowledge of HTML, Bootstrap, CSS, Responsive Design

2.      Entity Framework/LINQ, MVC

3.      Strong understanding of current design patterns & best practices

4.      Knowledge of Agile methodology and JIRA

5.      Knowledge of Electron is a plus

Key Responsibilities:

1.      Work with Scrum Team to prioritize tasks and ensure deadlines are met

2.      Communicate and actively participate in client call and understand requirements

3.      Convert design and architecture to code using best practices

4.      Provide expert level knowledge and guidance on modern software engineering techniques and methodologies for code reviews

5.      Demonstrate expertise in a variety of software concepts (object-oriented design), practices (design patterns), and procedures (troubleshooting defects)

6.   Able to troubleshoot and debug the code, write code with best coding practice and perform unit & Integration testing

7.      Collaborate with the technical team to build and migrate applications in Azure

8.      Test and update application so that it can be used for cross web browsers

9.      Use and set-up CI/CD pipeline

1.                 Proven experience as a QA Tester or similar role with 5+ Years of experience, with a strong understanding of software testing principles, methodologies and techniques.

2.                 Proficiency in creating and executing test plans, test cases, and test scripts.

3.                 Experience with various testing types including functional, integration, regression, and usability testing.

4.                 Familiarity with manual and automated testing tools, such as Selenium, Appium, Lambda Test.

5.                 Basic knowledge of programming languages (e.g., Java, Python) and scripting for test automation is a plus.

6.                 Excellent analytical and problem-solving skills, with a keen attention to detail.

• Experience  4 - 8 years
• Key Skills for Software Developer C++, Linux :
• - Looking only for candidates who can join immediately or max 10 day
• - should be able to work independently with no handholding
• - the ability to work with C/C++ code on Windows/Linux platforms
• - Database knowledge of MSSQL, Oracle, MySQL/MariaDB, ideally other ones too: Saphana, Teradata, Postgres.
• - Ability to work on their own fixing defects
• - should be able to understand secure coding practices
• - should have the Ability to work independently and with the team across different time zones

Must have:

• Knowledge on design, development and deployment of applications based on CMS and Dot Net technology framework
• Strong Analytical, Logical Reasoning and Problem-Solving skills
• Strong in SDLC concepts, RDBMS concepts and SQL/PL-SQL, Data Structures
• Ability to effectively work with a highly technical and virtually located team

Good to have:

• Considerable knowledge in the following: Drupal, .NET MVC, PHP, CSS, Angular, jQuery, Microsoft SQL Server, MySQL, DevOps, Agile software development 
• Exposure to mobile application development using any one of the mobile development platforms (iOS, Android, Windows)

Soft skills:

• Ability to co-ordinate among various user groups and internally within the team. This is a critical skill
• Excellent communication skills, both written and oral
• Ability to multi-task and prioritize
• Deliver on commitments
• Self-Starter and willing to learn many new skills on the job
• Willing to work flexible hours as the job demands
• Excellent trouble shooting skills
• Ability to think through various business issues and come up with solid design solutions that will stand the test of time
• Good listening and influencing skills; a strong customer focus is a must

• Managing B2C sales by developing and implementing business strategies.
• Meeting planned sales goals.
• Setting individual sales targets within the sales team.
• Tracking sales goals and reporting monthly and  quarterly results
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing team on lead generation.
• Developing the ongoing training of your salespeople.
• Understand our ideal customers and how they relate to our products.
  
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