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Interactive voice response Jobs in Bangalore (Bengaluru)

11+ Interactive voice response Jobs in Bangalore (Bengaluru) | Interactive voice response Job openings in Bangalore (Bengaluru)

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Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹4L / yr
Technical support
ITIL
Interactive voice response
Voice of the customer
Voice processing
+1 more
we are looking for technical support engineer who has international voice experience.
Good experience in ITIL, Handling US/UK Clients
Good experience in Hardware Troubleshooting
Read more
Wissen Technology

at Wissen Technology

4 recruiters
Tony Tom
Posted by Tony Tom
Bengaluru (Bangalore)
4 - 6 yrs
Best in industry
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+2 more

The candidate should have a background in development/programming with experience in at least one of the following: .NET, Java (Spring Boot), ReactJS, or AngularJS.

 

Primary Skills:

  1. AWS or GCP Cloud
  2. DevOps CI/CD pipelines (e.g., Azure DevOps, Jenkins)
  3. Python/Bash/PowerShell scripting

 

Secondary Skills:

  1. Docker or Kubernetes


Read more
NASDAQ listed, Service Provider IT Company

NASDAQ listed, Service Provider IT Company

Agency job
via CaptiveAide Advisory Pvt Ltd by Abhishek Dhuria
Bengaluru (Bangalore), Hyderabad
10 - 15 yrs
₹45L - ₹50L / yr
skill iconSpring Boot
Microservices
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
+10 more

Job Description:

Responsible for designing, developing, and maintaining full-fledged software platforms that can function independently without relying on third-party applications. Work on both the front-end and back-end development processes, using a range of technologies and languages such as Java, Springboot, microservices, cloud with Angular or react.


Essential functions:

  • Strategic Architectural Design Lead the design and development of complex, enterprise-level software systems.
  • Evaluate emerging technologies and recommend optimal architectural patterns.
  • Ensure software solutions align with business requirements and long-term goals.
  • Technical Leadership Mentor and guide junior developers on best practices and coding standards.
  • Collaborate with cross-functional teams to coordinate development efforts.
  • Make data-driven decisions to optimize system performance and scalability.
  • FullStack Development Hands-on coding and implementation of front-end, back-end, and database components.
  • Develop robust APIs, microservices, and cloud-native applications.
  • Implement security measures and ensure compliance with industry standards.
  • Continuous Improvement Identify opportunities to refactor and modernize existing systems.
  • Automate deployment pipelines and streamline DevOps processes.
  • Conduct code reviews and provide constructive feedback to the team.
  • Knowledge Sharing Document technical specifications, design patterns, and implementation details.
  • Conduct training sessions and workshops to upskill the development team.
  • Stay-up-dated on the latest Java ecosystem and share industry insights.


Qualifications/ Experience & Skills:

  • Computer engineering/ Computer Science OR equivalent degree.
  • 10-15 Years of total experience.
  • As an experienced Full Stack Architect, individuals would be responsible for driving the technical vision, leading the development team, and ensuring the delivery of high-quality, scalable software solutions that meet business objectives.
  • Notice period: immediate - 30 days would be preferred.


Would be a plus :

  • Experience in Enterprise architecture
Read more
Honeycomb Creative Support
Bengaluru (Bangalore)
3 - 5 yrs
₹3L - ₹5L / yr
Microsoft SQL Server

Microsoft 365 admin center –Administration –User, Team & groups, Roles, Support & Reports.

• Create a ticket and resolve any critical issues

• As per request, the user level access granted for calendar and SharePoint

• Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-

Anti-malware, Security and compliance

• Mailbox issue checking includes capabilities such as mailbox permission, delegation, quota

management, and enable features archive and assigning license & mail tracking

• Installing, Configuring and administering Windows 2016 & 2019 Server

• Add-Delete-modify user account & group information, reset user passwords in Domain controller

• Managed and organized large volumes of data stored on QNAP NAS devices efficiently.

• Implemented, and maintained network infrastructure including routers, switches, firewalls, and

access points to ensure reliable connectivity and security

• Managed Sonic firewall monitoring creating VPN users, configuration and block to IP’s and web

sites.

• Worked on enabling & disabling the firewall specific access configuration

• Install, configure, and troubleshoot Microsoft Outlook & Outlook Express.

• Responsible for end-user computing and other devices preparation, configuration, backup, and

Connectivity

• Installed, configured, and maintained antivirus software on desktops, laptops, servers, and mobile

devices to safeguard against malware, ransomware, and other threat

• Implementing & troubleshooting network access LAN, WAN, and Wi-Fi.

• Install, configure, and troubleshoot LaserJet printers, Network printers & scanners

• Implemented data backup and recovery strategies to ensure data integrity and availability

• Administered Cloud Tele calling system, including user management, system configuration, and

troubleshooting to ensure smooth operation.

• Administered Tele calling system, including user management, user and campaign

configuration, and troubleshooting to ensure smooth operation

• Managed and administered cloud Endpoint Security solutions to protect endpoints across the

organization.

• Installed and configured hardware components including servers, workstations, network devices, and

peripherals according to specifications and requirements.

• Ensured compatibility and proper integration of hardware components within IT systems and network

infrastructure.

• Provides back-end support and assistance with CCTV installation, Support & Troubleshoot.

• Handling the procurement of system and network related machines

• Purchase Orders following with Vendors as per requirement related to all Assets

• Maintaining the cloud-based surveillance configuration (CCTV – NVR & DVR) for all the locations

• Worked extensively in drafting Troubleshooting and day to day procedures.

Linux Operating system Ubuntu/Centos Install Configuration.

Webserver (Apache/Nginx) Install and configuration Trouble setting the issue.

 DevOps(Jenkins) Configure & troubleshooting

Cloud AWS / Azure / Hyper-V.

Create VPN Configuration using PPTP / L2TP

CV at Satya at honeycombindia dot net

Read more
Intelliswift Software

at Intelliswift Software

12 recruiters
smitha mp
Posted by smitha mp
Bengaluru (Bangalore)
4 - 9 yrs
₹13L - ₹14L / yr
Microsoft Dynamics AX
X++
dynamic 365
d365
axapata
+1 more
*We are looking for 4+ years of experience
*hands on exp on 2012 R2/R3
*SSRS reporting
*application integration framework
*X++,X++ advanced
*Knowledge of .net and D365 will be added advantage
Read more
Razorpay

at Razorpay

1 recruiter
Supriya S
Posted by Supriya S
Bengaluru (Bangalore)
8 - 14 yrs
₹60L - ₹60L / yr
Microservices
skill iconJava
skill iconPython
Scalability
Project delivery
Roles and Responsibilities:

  • Ability to attract and hire top-notch Engineering talent for the organisation.
  • Be responsible for the group's technical strategy and roadmap - creating success metrics in close collaboration with other groups across the organisation in executing initiatives in an agile way.
  • Brings a strong perspective that drives change and motivates engineers to develop simple solutions to complex problems.
  • Help implement effective engineering processes and champion their adoption.
  • Has the technical capacity and capability to partner with tech leads and architects in problem solving.
  • Mentor the professional development of each direct report through personal and performance management.
  • Give engineers the tools, confidence, and motivation to make decisions independently that lead to their recognition.
  • Effective at influencing a culture of engineering craftsmanship and excellence.
  • Initiate cross-functional (Product, Business, Operations) collaborations with development teams throughout Razorpay and gather feedback and requirements.
  • Seek diverse perspectives to drive bottom-up innovation and create buy-in from all technical stakeholders.
  • Ensure the team fully understands the goals and objectives of Razorpay as a company and how their work fits into 'the bigger picture. 


Mandatory Qualifications:

  • Total of 8+ years' experience.
  • Experience level of 5+ years of experience in very large-scale applications and 3+ years' experience in people management.
  • Strong problem solving skills, data structures and algorithms.
  • Experience with distributed systems handling large amounts of data.
  • Excellent coding skills in one of the languages PHP/Python/C++/Java.
  • Very good understanding of Web Technologies.
  • Very good understanding of any RDBMS and/or messaging.

 

Read more
Boston institute of Analytics
Bengaluru (Bangalore)
1 - 2 yrs
₹4L - ₹6L / yr
Sales presentations

ROLES AND RESPONSIBILITIES

• Interface with leads via inbound and outbound calls with various source (in-house / Microsite) Converting leads into confirmed applications PAN India

•Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

• Responsible for student admission and achieve their targets

• Understand student needs / requirements and pitch a suitable program

• Counselling, Interacting with students and Parents.

• Support students one on one in their selection of course, application process and meeting application deadlines.

• Should be able to assist students in obtaining the necessary documentation needed for the application process.

• Provide students, parents, and guardians with information regarding admissions requirements and processes, enrolment process or other procedures.

• Coordinate systematic and efficient handling of applications and communications with parents of student applicants.

 

CANDIDATE SPECIFICATIONS

• Ability to empathize with students and parents, thus able to build relationships through conversations

• Ability to handle end to end admission cycle

•Vendor management

• Strong inclination to work in a target driven sales environment.

• Proven expertise in converting leads into a sale

• Experience working with CRM

• Strong listening and presentation skills

• Minimum UG degree

• 1+ years of relevant experience

Read more
Global EdTech For Management Professionals

Global EdTech For Management Professionals

Agency job
via Unnati by Shruti Gupta
Bengaluru (Bangalore)
10 - 15 yrs
₹27L - ₹30L / yr
Learning & Development
Training and Development
Technical Training
Training
Training & Development
Our client empowers students to build lucrative careers in the domain of finance and business management. The company offers certifications in AI & Machine Learning, Business Analytics, Accounting & Finance, Data Science, HR Management, Digital Marketing etc that are industry-recognized and academia certified. They focus on educating and empowering students and professionals by up-skilling them and thus helping them be ready for the future and also enabling their career progression.

Founded in 2011 by Harvard and Stanford alumni, our client is Headquartered in Hyderabad with offices in India, UAE and USA, delivering live online training to learners across the world.

They have partnered with 200+ MNCs for training of their working professionals and also for their alumni placement. They have partnered with 60+ universities and autonomous colleges to upskill students via university programs integrated with skill-based offerings
 
As a GM Training - Cloud & Data Analytics, you will be responsible for all aspects of successful outcomes and overall progress and capability building of our Fellows in training, as well as the training health and effective management and operations of the academy, with a focus on minimum time to competence and deployment as well as high degree of standardization and scalability.

What you will do:

  • Complete and end to end management of training and capability building of learners in each cohort and simultaneously running cohorts
  • Deep analysis of weekly progress of each individual learner and planning of remediation
  • Being a mentor and guide to each individual learner, driving their strengths and addressing skill gaps so each candidate progresses to our standard of excellence in capability
  • Planning and ensuring holistic readiness of all learning infrastructure including courseware, platform, labs, projects, domain based contextual learning and business (soft) skills (with support from content and other functions and leadership teams)
  • Managing a team of trainers and other resources such as training assistants for optimum resource utilization and delivering best quality industry-relevant training

What you need to have:

  • At least 10 years experience in training technical areas in computer science and data engineering or cloud
  • Experience in managing trainers and managing training operations
  • Clear and up to date understanding of job role requirements, talent requirements, especially in data driven technical job roles
  • Strong delivery experience will be an added plus
Read more
myGate.in

at myGate.in

9 recruiters
Keerthana Krishnamoorthy
Posted by Keerthana Krishnamoorthy
Bengaluru (Bangalore)
4 - 7 yrs
₹15L - ₹30L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
skill iconAmazon Web Services (AWS)
Software Engineer II at MyGate will be extensively designing, developing and delivering high
scale distributed systems
You will
- Work closely in the respective software engineering team in design and development of
high scale mission critical applications.
- Drive the design and development of one or more components/applications in your
product by establishing robust low level design, good code practices, and unit testing.
- Partner with cross functional teams like product management, operations and business
to propose and influence the design of platforms/systems for higher scale and
complexity.
- Mentor software engineers in the team in solving complex problems and delivering
great quality software, do regular code reviews and play a key role in overall
deliverables.
What do we look for
While we are quite technology agnostic, we particularly look for some concepts that go behind
building high quality products for our consumers.
Coding : Extensive coding in one the following: Java/Python/ROR/Golang
Design : System design, design patterns, designing data structures, source code and
performance algorithms.
Cross functional : Ability to work with diverse teams like Products, business and
operations. Your ability to gather requirements, attention to detail and learnability
would really matter
Experience :4 to 7 years of experience in consumer internet companies or high
scale SAAS
Read more
Xpresslane

at Xpresslane

1 recruiter
Mithileshkumar R
Posted by Mithileshkumar R
Bengaluru (Bangalore)
1 - 3 yrs
₹4L - ₹8L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+4 more

We’re seeking engineers who are ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries.


Here, you will take complete,
end-to-end ownership of projects across the entire stack. Our ideal candidate should have a firm understanding of web frameworks, APIs, databases, and multiple back end languages. You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact both the front end and back end architecture, and ultimately, delivering amazing global user experiences.

Objectives for this Role
Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
Develop new features and infrastructure development in support of rapidly emerging business and project requirements
Assume leadership of new projects from conceptualization to deployment
Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design
Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities Daily and Monthly Responsibilities
Participate in all aspects of agile software development including design, implementation, and deployment
Architect and provide guidance on building end-to-end systems optimized for speed and scale
Work primarily in Golang, Java, JavaScript and React
Engage with inspiring designers and front end engineers, and collaborate with leading back end engineers as we create reliable APIs
Collaborate across time zones via Slack, GitHub comments, documents, and frequent video conferences


Required Skills and Qualifications
Bachelor’s degree in computer science, information technology, or engineering
1+ years of experience building large-scale software applications
Understanding of building web applications
Understanding of designing and integrating RESTful APIs
Knowledge of Golang/Java, React, and JavaScript
Excellent debugging and optimization skills
Interest in learning new tools, languages, workflows, and philosophies to grow

Read more
Bengaluru (Bangalore)
4 - 7 yrs
₹10L - ₹20L / yr
skill iconData Science
skill iconPython
skill iconMachine Learning (ML)
skill iconDeep Learning
SQL
Work-days: Sunday through Thursday
Work shift: Day time


  •  Strong problem-solving skills with an emphasis on product development.
• Experience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw
insights from large data sets.
• Experience in building ML pipelines with Apache Spark, Python
• Proficiency in implementing end to end Data Science Life cycle
• Experience in Model fine-tuning and advanced grid search techniques
• Experience working with and creating data architectures.
• Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural
networks, etc.) and their real-world advantages/drawbacks.
• Knowledge of advanced statistical techniques and concepts (regression, properties of distributions,
statistical tests and proper usage, etc.) and experience with applications.
• Excellent written and verbal communication skills for coordinating across teams.
• A drive to learn and master new technologies and techniques.
• Assess the effectiveness and accuracy of new data sources and data gathering techniques.
• Develop custom data models and algorithms to apply to data sets.
• Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting, and other business outcomes.
• Develop company A/B testing framework and test model quality.
• Coordinate with different functional teams to implement models and monitor outcomes.
• Develop processes and tools to monitor and analyze model performance and data accuracy.

Key skills:
● Strong knowledge in Data Science pipelines with Python
● Object-oriented programming
● A/B testing framework and model fine-tuning
● Proficiency in using sci-kit, NumPy, and pandas package in python
Nice to have:
● Ability to work with containerized solutions: Docker/Compose/Swarm/Kubernetes
● Unit testing, Test-driven development practice
● DevOps, Continuous integration/ continuous deployment experience
● Agile development environment experience, familiarity with SCRUM
● Deep learning knowledge
Read more
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