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Description:
The role of the Service Engineer is to provide professional after sales service and support customers by performing field service installation, startup, repairs and maintenance of high-speed Packaging Machines. The Service Engineer will work within the guidelines, established by the Director of Service & Manufacturing and will follow the established procedures
Essential Functions:
Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.
• Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment.
• Must be self-motivated with ability to work & think well independently.
• Perform scheduled and un-scheduled maintenance of equipment and associated equipment.
• Provide installation expertise at customer sites as well as conducting pre-installation assistance.
• Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns.
• Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipment’s
• Work with engineering, project management, spare parts and management groups to resolve escalated problems.
• Provide written service & expense reports to Service Manager on all activities carried out on site and complete all required documentation in a timely manner.
• Properly document, label, and return all defective parts resulting from repair.
• Make technical recommendations to Technician’s, Operators and Artisans.
• Work closely with the Service Team & Service coordinator to ensure site work is carried out in the required order, for completion by the required timeline.
• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Service Manager or HR Dept.
• Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to requirements.
• Assist in manufacturing or engineering with customer projects, as well as unit refurbishment at the customer site or the manufacturing facility.
• Assist the spare parts department with recommended spare parts and wear parts to existing and new customers.
• Provide technical support to other Field Service Engineer / Technician on the field or in-house
• Overtime may be necessary as work load dictates. This may include weekdays or weekends.
• Must be able to use a computer for creation of reports and data entry required.
• Must be able to use a smartphone and any related applications required for the job or timekeeping.
• Must maintain clean and professional appearance while working with customers, vendors and colleagues.
• Accept other responsibilities as requested or required by the Service Manager or the Company as needed.
• Must participate in training opportunities as determined by the Company.
Required qualifications and skills:
• A Bachelor's degree / Diploma.
• 3+ Years in Service Engineering experience of Packaging Equipment in Pharma Industry.
• Preference: Blister Packaging, Cartoning, Filling Line and Conveyors.
• Able to complete projects in a timely manner
• Excellent computer literacy is must and knowledge of visualization would be preferred.
• The ability to work with multiple discipline projects.
• Excellent organizational, time management, leadership, and decision-making skills.
• Strong written and verbal communication skills.
Dear candidate,
We are urgently hiring Electrical Engineers at Maharashtra.
Role : Installation Supervisor (ITMS)
Designation: RTMC Supervisor
Department: Traffic
Experience : 3-5 Yrs
Locations: Maharashtra
Educational Qualification: Diploma or Degree with EC or Electricals
Position Summary:
The ITMS (Intelligent Traffic Management System) Installation Supervisor is responsible for overseeing the installation, setup, and commissioning of ITMS components on-site. This includes managing installation teams, ensuring quality standards, troubleshooting issues, and ensuring all systems are installed on time, within budget, and according to project specifications.
1 Key Responsibilities:
- Installation Oversight: Supervise and coordinate the installation of ITMS components including Variable Message Signs (VMS), traffic sensors, cameras, controllers, and other equipment at various locations.
- Team Management: Lead and manage the installation crew, assigning tasks, setting priorities, and ensuring efficient and safe work practices are followed.
- Site Coordination: Liaise with other departments, contractors, and stakeholders to ensure smooth coordination between various teams working on the project. Ensure site readiness for installation activities and resolve any site-related issues.
- Troubleshooting & Problem Solving: Identify and resolve any installation issues or technical challenges promptly to minimize delays and ensure smooth system integration.
- Safety Compliance: Ensure adherence to safety protocols on-site, including the use of proper personal protective equipment (PPE) and compliance with local regulations.
- Documentation & Reporting: Maintain accurate records of installation activities, including daily progress reports, equipment inventories, and site conditions. Provide regular updates to the Project Manager
- System Testing & Commissioning: Supervise the initial testing of installed systems, ensuring all equipment is functioning properly before handover to the operations team.
2 Skills and Qualifications:
- Education:
- A degree or diploma in Electrical Engineering, Electronics, or a related field.
- Certification in project management or installation supervision (preferred).
- Experience:
- Minimum 3-5 years of experience in supervising installations of traffic management systems, electrical systems, or similar infrastructure projects.
- Hands-on experience with ITMS equipment and technology (VMS, traffic sensors, cameras, etc.) is highly desirable.
- Technical Skills:
- Knowledge of ITMS system components and their installation requirements.
- Familiarity with electrical systems, cabling, and network configurations.
- Basic understanding of traffic management principles and systems integration.
3 Working Conditions:
- Environment: Work will primarily be conducted at outdoor sites, including highways, construction zones, and other infrastructure locations.
- Physical Demands: The role may involve physical labor, including lifting heavy equipment, climbing, and working in challenging environmental conditions.
- Travel: The position may require travel to various project sites as needed.
Thanks & Regards,
Minakshi Soni
Executive-Talent Acquisition
Rigel Networks Pvt. Ltd
Responsible for cloning databases from production to test / development environments and maintain the users data integrity on the test / development environments
Strong Knowledge on Upgradation of database from Oracle 9.x to Oracle 10g,11g and 12c,18c
Strong Knowledge on Upgradation of Application – 12.1.x to 12.2.x
Patch Analysis and Patching of both Apps, DB tier.
AD utilities (adop,adpatch, adclone, adadmin, adctrl etc.)
Troubleshooting of Application.
create custom responsibilities, request groups and menus
creating and Managing Concurrent Managers and Concurrent Programs.
Cloning of the Applications using Rapid Clone and adclone.
Secondary
Experience in installation and configuring Oracle database servers on multiple operating environments like Red Hat Linux, OEL, IBM AIX,HP-UX Platforms
Installation, configuration and administration of Oracle Application 11i,R12 and 12.2 in a Multi- tier architecture.
Shell scripting.
Web-logic administration and troubleshooting.
Knowledge Tomcat administration.
Knowledge MySQL administration
Knowledge on could like AWS, Oracle Public cloud, Azure.



