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Job Role - Interfacing Executive
Location - Pune
Responsibilities:
- Provide service and customer support during field visits
- Follow discussed schedule and execute accordingly
- Manage all on-site installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and resolve them with a guided approach,
- Follow regular reporting to the manager
- Document processes where required
- Follow all company's and department's field procedures and protocols
- Cooperate with the technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
Requirements
- 1-3 years experience in field support
- Ability to troubleshoot, test, repair and service technical equipment
- Excellent written and verbal communication ability
- Ability to work flexible shifts and adapt to changing work schedules
- Familiarity with mobile tools and applications
- Strong multi-tasking and organizational skills
About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts who are passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.
Our Product -
- CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
- CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
- CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases
Org link - https://creliohealth.in/
We are voted as the #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform. Find out more at https://creliohealth.com/ or get updates on https://blog.creliohealth.in CrelioHealth for Diagnostics
Blog - CrelioHealth for Diagnostics
Position: Call Quality Analyst
Key Responsibilities:
1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.
2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.
3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.
4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.
5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.
6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.
7. Customer feedback: Incorporate customer feedback into quality assessment processes
Qualifications:
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in quality analysis and call auditing, preferably in a customer service environment.
• Excellent communication skills, both written and verbal.
• Knowledge of relevant industry regulations and compliance standards.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
call QA for Pune
language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 25k ctc location: Vimaan Nagar
call QA for Banglore/Jaipur
language- Hindi andEnglish (both)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 22k ctc LOCATION: HSR layout
Node.js Developer Responsibilities:
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Node.js Developer Requirements:
- Bachelor's degree in computer science, information science, or similar.
- At least two years' experience as a Node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.
Publicis Sapient Overview:
The Senior Associate People Senior Associate L1 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution
.
Job Summary:
As Senior Associate L1 in Data Engineering, you will do technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution
The role requires a hands-on technologist who has strong programming background like Java / Scala / Python, should have experience in Data Ingestion, Integration and data Wrangling, Computation, Analytics pipelines and exposure to Hadoop ecosystem components. Having hands-on knowledge on at least one of AWS, GCP, Azure cloud platforms will be preferable.
Role & Responsibilities:
Job Title: Senior Associate L1 – Data Engineering
Your role is focused on Design, Development and delivery of solutions involving:
• Data Ingestion, Integration and Transformation
• Data Storage and Computation Frameworks, Performance Optimizations
• Analytics & Visualizations
• Infrastructure & Cloud Computing
• Data Management Platforms
• Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time
• Build functionality for data analytics, search and aggregation
Experience Guidelines:
Mandatory Experience and Competencies:
# Competency
1.Overall 3.5+ years of IT experience with 1.5+ years in Data related technologies
2.Minimum 1.5 years of experience in Big Data technologies
3.Hands-on experience with the Hadoop stack – HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline. Working knowledge on real-time data pipelines is added advantage.
4.Strong experience in at least of the programming language Java, Scala, Python. Java preferable
5.Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc
Preferred Experience and Knowledge (Good to Have):
# Competency
1.Good knowledge of traditional ETL tools (Informatica, Talend, etc) and database technologies (Oracle, MySQL, SQL Server, Postgres) with hands on experience
2.Knowledge on data governance processes (security, lineage, catalog) and tools like Collibra, Alation etc
3.Knowledge on distributed messaging frameworks like ActiveMQ / RabbiMQ / Solace, search & indexing and Micro services architectures
4.Performance tuning and optimization of data pipelines
5.CI/CD – Infra provisioning on cloud, auto build & deployment pipelines, code quality
6.Working knowledge with data platform related services on at least 1 cloud platform, IAM and data security
7.Cloud data specialty and other related Big data technology certifications
Job Title: Senior Associate L1 – Data Engineering
Personal Attributes:
• Strong written and verbal communication skills
• Articulation skills
• Good team player
• Self-starter who requires minimal oversight
• Ability to prioritize and manage multiple tasks
• Process orientation and the ability to define and set up processes
Salesforce Architect
Location: Pune | Salesforce Years of Experience: 8 Years+
About the role:
As a Salesforce Pre-Sales Solution Architect, you will own the integrity and strength of the
solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an
effective mentor for other Salesforce professionals working alongside you. You will need a
deep understanding of the Salesforce platform but just as importantly, top-notch people
skills to get your ideas and solutions across to stakeholders and gain integrity to get your
visions built into successful solutions.
Responsibilities
This is a varied Salesforce Solution Architect role, with the following responsibilities:
Conduct research into clients’ use of Salesforce, producing a report of findings with
recommended steps and a roadmap for Salesforce solutions,
Provides technical support in sales calls, solution presentations, and assists the client
partners in managing the deal cycle
Translates customer business objectives and requirements into solutions and level-
of-effort estimates to implement those solutions
Provides input for RFI and RFP responses, including the effort estimate, project team,
timeline, implementation methodology and solution components
Delivers excellent Salesforce sales presentations to the customer in support of the
sales process
Acts as trusted advisor to customers by anticipating customer needs and identifying
appropriate solution alternatives
Responds to customer questions and objections on technical issues
Validates technical recommendations against customer requirements and assists
with preparing statements of work
A strategic approach to solution design, with a proven ability to develop and execute
tactical plans to support the strategy
Collaborate with colleagues and customers to create prototypes and proofs of
concept as a means of eliciting and defining requirements,
Review solutions and recommending improvements,
Groom and refine the Salesforce product backlog, in liaison with stakeholders on the
project,
Own the design of Salesforce and (optionally) other affiliated solutions for Sales,
Service, and platform solutions,
Act as a release manager, approving configuration and coded items to be deployed
between environments. Where appropriate, this could include deploying changes,
Provide guidance on user story writing style,
Ensure success and acceptance criteria are defined for each story,
Describe and illustrate designs with appropriate justifications,
Ensure documentation of the steps for testing,
Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,
Supervise the configuration, quality assurance, testing, and deployment of
Salesforce,
Collaborative project and workstream planning.
Required Qualifications and Background
At least 5 years’ experience in a leading role in designing & providing solutions in
Salesforce projects,
Excellent communication skills, written, verbal, and interactive when online,
Minimum Salesforce certified:
Administrator
Sales Cloud Consultant
Service Cloud Consultant
Platform App Builder
Salesforce Designer certifications,
Salesforce Architecture certifications – Technical & Solution Architect
Technical & Professional Requirements
- MERN stack developer should have the ability to translate Wireframes and PSD Designs into functional web apps.
- Binding of UI elements to JavaScript object models
- Creating RESTful services with Node.js
- MERN stack developer must have proven experience in front & back-end development
- Work in a cross-functional team to deliver a complete user experience
- Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
- Write code that is cross-platform and cross-device compatible
- MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
- Understanding & proficiency in REST APIs.
- Integration of data storage solutions [RDBMS, NoSQL DB]
Responsibilities & Skills
- MERN Fullstack eCommerce developer is responsible for writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- MERN software developer must have good communication & interpersonal skills
-
Own end-to-end Software project/program delivery, including Project plan, schedule, execution/monitoring working with SW engineers globally.
- Work in close collaboration with Program managers, Project Leads & Architects to achieve tactical project goals & balance strategic Software organization goals.
- Good knowledge of Java preferably Angular.
- Work closely with Software development teams spread globally, playing a leadership role in Software development process across products.
- Identify project risks, control them, and manage regular communication to stakeholders, ensuring thoroughness in dealing with the details.
- Be a change agent. Drive agility in organization & demonstrate sense of urgency.
Continuously reviews program progress, proactively identify risks and collaboratively develops and drives risk mitigation efforts.
- Interacts frequently with all levels of internal management as well as across functions and business units.
- Participates in interactions with customers and regulators concerning product design, systems, and processes.
- Identifies and manages continuous improvement projects that may span multiple sections or departments with the objective of achieving quality, reliability, and cost improvements.
- Develops long term plans for product development proposals.
- Continuous improvement and simplification for efficient delivery.
- Highly experienced in SDLC implementation
- Demonstrated facilitation and negotiation skills in driving closure on product/program-related decisions/issues
- Strong visualization & reporting skills using latest & greatest project management & reporting tools
- Strong presentation skills and having had the exposure to reporting out project status to senior management.
Excellent interpersonal/communication/influencing/negotiation skills required
- Effective communication with customer.
at Infosys
Commercial software development experience
Strong object-oriented design and coding skills in Java, springboot, Angular 2+, HTML, CSS, Js.
Strong understanding of data structures and algorithms
Experience leading a team of software engineers
Experience with accurately measuring the productivity of a team
Experience writing scalable software
Ability to work collaboratively within a team environment of engineers
Excellent English Speaking and Writing skills
Experience with web services technology (REST, SOAP, etc)
Advanced degree in computer science, math, statistics or a related discipline ( Must have master degree )
Extensive data modeling and data architecture skills
Programming experience in Python, R
Background in machine learning frameworks such as TensorFlow or Keras
Knowledge of Hadoop or another distributed computing systems
Experience working in an Agile environment
Advanced math skills (Linear algebra
Discrete math
Differential equations (ODEs and numerical)
Theory of statistics 1
Numerical analysis 1 (numerical linear algebra) and 2 (quadrature)
Abstract algebra
Number theory
Real analysis
Complex analysis
Intermediate analysis (point set topology)) ( important )
Strong written and verbal communications
Hands on experience on NLP and NLG
Experience in advanced statistical techniques and concepts. ( GLM/regression, Random forest, boosting, trees, text mining ) and experience with application.