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Hi

Profile : Network Support Engineer

Experience - 3+ years

Timing - Thurs-Mon: 10:30PM to 7:30 AM

https://www.thinksys.com/

 Location: NOIDA, Sec-62 ( Work from Office)

Expertise & Hands on experience with the following:

• Creating new infrastructure from scratch
• Excellent working experience of LAN, WAN management and network devices
• Linux Server installation and drivers installations configuration
• Network troubleshooting in both windows, linux environments.
• Troubleshooting of WiFi Networks
• Solid understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, and VPNs.
• Perform network diagnostics using tools such as Wireshark, tcpdump, and SNMP.
• Investigate security incidents and implement measures to mitigate risks. ○ Participate in on-call rotation to provide support for network emergencies.
• Working experience to manage the complex network infrastructure.
• Experience to do automation to manage network devices using scripting.
• Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve network issues.
• Cisco CCNA or equivalent certification is a plus.

Scripting for automation ○ Python ○ Bash

Non-Functional Requirements: 

• Performs regular audits of server security and websites exposed outside to the world.
• Documenting any processes which employees need to follow in order to successfully work within our computing system.
• Experience supporting technical teams (e.g., developers and/or IT teams)
• Strong attention to details of problems and ability to navigate complex issues in high pressure situations
• The ability to effectively collaborate with various internal teams
• Excellent critical thinking and problem solving skills.
• Ensures all the problems are resolving in a timely manner and following SLAs.
• Ability to prioritize a wide range of workloads with critical deadlines.
• Experience in a 24x7 environment.
• Good communication skills

About us: AuditorsDesk is designed to make Audit firm’s audit work paperless. Without the need to download any software you can take your audit firm online. Your firm can easily maintain documents online. Deliver high-quality audits under ICAI guidelines. Your teams and clients can collaborate and be more efficient in managing audit work papers. More than just a tool for auditors, it tracks engagement progress from planning to conclusion. It enables the entire team to operate at its best efficiency.

Job Overview: We are seeking a highly skilled Sr. Manager who can lead our Developer Team with a minimum of 12-15 years of professional experience. The ideal candidate should also demonstrate expertise in working as L2 level SDM. This is an exciting opportunity to join our dynamic IT team.

Note: Kindly share your updated resume with below required details:

Total Experience:

Ready to relocate (Yes/No):

Current annual CTC:

Expected annual CTC:

Current Location:

Notice Period:

Reason for leaving:

Responsibilities:

§ Leads a team in developing high-quality software for major technology firms.

§ Ensures team success, growth, and productivity, providing training and mentorship.

§ Participates in meetings, contributing to development strategies and product roadmap.

§ Reacts quickly to emerging technologies, producing significant feature enhancements.

§ Sets clear expectations for direct reports, meets regularly for one-on-one discussions.

§ Develops plans for team members' long-term growth with some assistance from division lead.

§ Serves as a role model for good coding practices and functions effectively as a Level 2 Software Development Engineer (L2 SDE).

§ Sets high expectations for the team, effectively communicates expectations, and provides feedback.

§ Identifies tasks and responsibilities for direct reports to foster their growth.

§ Drives large projects to completion and is viewed as a technical leader in a large domain.

§ Coordinates with others to deliver products requiring multiple components.

Requirements:

§ Provide constructive feedback to team members and demonstrate conflict resolution skills within and across teams.

§ Communicate effectively with users, technical teams, and management to gather requirements, identify tasks, estimate timelines, and meet production deadlines.

§ Apply professional software engineering best practices throughout the software development life cycle.

§ Offer technical guidance on architecture, code review, and best practices.

§ Possess 12-15 years of software development experience and minimum 10-12 years of team leadership experience.

§ Exhibit knowledge in computer science fundamentals, including object-oriented design, data structures, and algorithms.

§ Fluent in Java or a similar object-oriented language.

§ Implement and consume large-scale web services with strong problem-solving skills.

§ Desired experience and skills include excellent written and verbal communication, contribution to software design documentation, and ability to present complex technical designs concisely.

§ Work with relational and NoSQL databases and build highly scalable distributed software systems.

§ Backend skills: Spring boot, NodeJS, Python, Cloud computing environment, Vue.JS, Python, PHP-Go, Django, Docker, GO etc.

§ Required frontend skills: Flutter, Angular, JS, ReactJS.

§ Cloud platform skills: AWS (CloudFront, Elastic Beanstalk, ACM, S3, EC2, Lambda), GCP (VM Instance, Cloud Run, App Engine), Firebase (Cloud Messaging, Hosting, Dynamic Links).

§ DNS management on various providers like GoDaddy, BigRock, and Google Domain.

§ Deployment of web services on different cloud platforms, including expertise in WordPress deployment and management.

§ Proficient in Apache Solr, Apache Tomcat, Apache Httpd, NginX.

§ Experience taking a project from scoping requirements through actual launch.

Job Type: On site

Job Location: Will be disclosed.

Employment Type: Permanent

Compensation: Best fit as per industry standard

How to Apply: Interested candidates who meet the above requirements and are ready to contribute to a dynamic team are encouraged to submit their resume at rahulATauditorsdeskDOTin  

Please indicate "Application for SDM" in the subject line.

*Note: Immediate joiners will be given preference. Only shortlisted candidates will be contacted for interviews.

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Our Client enables enterprises in their digital transformation journey by offering Consulting & Implementation Services related to Data Analytics &Enterprise Performance Management (EPM).

Our Cleint  deliver the best-suited solutions to our customers across industries such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate & Senior Housing, Hi-tech, Media & Telecom as Manufacturing and Automotive clientele.

Job Title– AWS Developer

Notice period- Immediate to 60 days

Experience – 3-8

Location -  Noida, Mumbai, Bangalore & Kolkata

Roles & Responsibilities

• Bachelor’s degree in Computer Science or a related analytical field or equivalent experience is preferred
• 3+ years’ experience in one or more architecture domains (e.g., business architecture, solutions architecture, application architecture) 
• Must have 2 years of experience in design and implementation of cloud workloads in AWS.
• Minimum of 2 years of experience handling workloads in large-scale environments. Experience in managing large operational cloud environments spanning multiple tenants through techniques such as Multi-Account management, AWS Well Architected Best Practices. 
• Minimum 3 years of microservice architectural experience. 
• Minimum of 3 years of experience working exclusively designing and implementing cloud-native workloads. 
• Experience with analysing and defining technical requirements & design specifications. 
• Experience with database design with both relational and document-based database systems.
• Experience with integrating complex multi-tier applications. 
• Experience with API design and development.
• Experience with cloud networking and network security, including virtual networks, network security groups, cloud-native firewalls, etc.
• Proven ability to write programs using an object-oriented or functional programming language such as Spark, Python, AWS Glue, Aws Lambda

Job Specification

*Strong and innovative approach to problem solving and finding solutions.

*Excellent communicator (written and verbal, formal and informal).

*Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution.

*Ability to multi-task under pressure and work independently with minimal supervision.

Regards
Team Merito

• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings

• Handle all queries in a polite, professional manner
• Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
• Educate customers on services and processes.
• Escalate any issues to the Team Leader.
• Achieve agreed KPIs and Objectives.
• Adhere strictly to shift schedules.
• Adhere to laid down internal policies, procedures and processes.
• Work collaboratively with the team.
• Candidates from voice/non- voice both will be fine. 
  Experience with the SAAS model will be an added advantage. 
  Ecommerce background will be an added advantage. 
  Communication skills should be good in verbal and written communication.

 Technical Support Representative (Internet Connectivity)

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

• Deliver service and support to end-users using and operating automated call distribution phone software.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
• Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
• Knowledge about DNS, Basic network trouble shooting
• Research required information using available resources;
• Follow standard processes and procedures;
• Offer alternative solutions where appropriate with the objective of retaining customers
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

• Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
• Understanding the DSL Technology and familiar with Modem/Router connections.
• Ability to read/speak/write English fluent and no accent issue for communication.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to use the basic DOS Command for network trouble shooting.
• Ability to empathize and professionally troubleshoot and resolve customer’s issues.
• Fast learner and always willing to follow up the request from Management.
• Backgrounds of networking trouble shoot.
• Working experience of Networking/VOIP service/IPTV.
• Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

• Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
• Certificate of: CCNA or CCNP.

Skill and Knowledge Qualifications:

• Proper phone etiquette;
• Ability to speak and write clearly and accurately;
• Demonstrated proficiency in typing and grammar;
• Knowledge of customer service principles and practices;
• Effective listening skills and Multi-tasking capabilities;
• Willingness to co-operate with others and work to the greater good;
• Good communication skills in English  

               
Conditions:

• Position requires use of headset and the candidate’s needs to be open for voice process
• Should be flexible for rotational night shifts
• Working Days – 5
• Both Ways Cab Facility
• Need to be from the respective hiring zones to avail cab facility
• Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
• System configuration: Minimum 4 GB RAM with intel core processor.
• Head Phone: USB head phone with MIC                  Power back up / inverter.

free Pick up and drop facility from the respective hiring zones

 Should be flexible for rotational night shifts

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

Looking for a AWS Architect for our client branch in Noida

Experience: 8+ years of relevant experience

Location: Noida

Notice period : Immediate to 30 days joiners

Must have: AWS, Spark, Python, AWS Glue, AWS S3, AWS Redshift, Sage Maker, AppFlow, Data Lake Formation, AWS Security, Lambda, EMR, SQL

Good to have:

Cloud Formation, VPC, Java, Snowflake, Talend, RDS, Data Bricks

Responsibilities:

• Mentor Data Architect & Team and also able to Architect and implement ETL and data movement solutions like ELT/ETL/Data pipelines.
• Apply industry best practices, security, manage compliance, adopt appropriate design patterns etc
• Able to work and manage tests, monitors, manage and validate data warehouse activity including data extraction, transformation, movement, loading, cleansing, and updating processes.
• Able to code, test and dataset implementation and maintain and define data engineering standards
• Architect, Design and implement database solutions related to Big Data, Real-time/ Data Ingestion, Data Warehouse, SQL/NoSQL
• Architect, Design and implement automated workflows and routines using workflow scheduling tools
• Identify and Automate to optimize the performance.
• Conduct appropriate functional and performance testing to identify bottlenecks and data quality issues.
• Be able to implement slowly changing dimensions as well as transaction, accumulating snapshot, and periodic snapshot fact tables.
• Collaborate with business users, EDW team members, and other developers throughout the organization to help everyone understand issues that affect the data warehouse.