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About MyOperator

MyOperator is a leading cloud-based communication platform in India. We empower businesses of all sizes with a comprehensive suite of call management solutions, including IVR systems, toll-free numbers, and business-critical integrations. Our mission is to help companies transform their customer interactions and unlock new revenue streams.

We are seeking a dynamic and results-driven Business Development Manager to join our high-performing team. The BDM will be a key contributor to our revenue growth, responsible for the full sales cycle from strategic prospecting to deal closure. The ideal candidate is a strategic thinker with a proven track record of exceeding revenue targets in a B2B SaaS environment.

Key Responsibilities

• Revenue Generation: Drive new business acquisition and secure a consistent pipeline of high-value deals to meet and exceed monthly, quarterly, and annual revenue targets.
• End-to-End Sales Cycle Management: Own the entire sales process, from initial contact and discovery to negotiation and successful deal closure.
• Strategic Prospecting: Identify and target potential enterprise and SMB clients who align with MyOperator's ideal customer profile, using a combination of outbound outreach, networking, and industry research.
• Consultative Selling: Understand client business needs and pain points, and effectively articulate how MyOperator's solutions can deliver a significant return on investment (ROI).
• Product Expertise: Become a subject matter expert on the MyOperator platform, conducting compelling and tailored product demonstrations for key decision-makers and C-level executives.
• Pipeline and Performance Reporting: Maintain a disciplined and organized sales pipeline using CRM tools, providing accurate forecasts and regular reports on sales performance.
• Client Relationship Management: Build and nurture strong, long-term relationships with clients to foster loyalty, identify upselling opportunities, and generate positive referrals.
• Market Analysis: Stay abreast of market trends, competitor activities, and customer feedback to inform sales strategy and identify new opportunities for market penetration and revenue growth.

Required Skills & Qualifications

• Experience: Proven experience of 2+ years in a B2B sales or business development role, with a strong emphasis on direct revenue responsibility.
• SaaS Sales: Demonstrated success in selling B2B SaaS or cloud-based technology solutions, preferably in the communication or telephony space.
• Revenue-Oriented Mindset: A strong and quantifiable track record of meeting or exceeding sales quotas and revenue goals.
• Communication & Negotiation: Exceptional verbal and written communication skills, with a natural ability to negotiate and close complex deals.
• Strategic Thinking: The ability to understand the bigger picture and develop sales strategies that align with business objectives.
• Self-Motivated: A highly driven and ambitious individual with a disciplined approach to sales and a relentless focus on targets.
• Education: Bachelor's degree in Business, Marketing, or a related field is preferred.

Why Join MyOperator?

• Impactful Role: Directly contribute to the company's financial success and be a key player in its growth story.
• Attractive Compensation: We offer a competitive salary with a highly lucrative, performance-based incentive structure and sales commissions.
• Career Growth: Be a part of a fast-growing tech company with clear pathways for career advancement into senior sales roles.
• Supportive Environment: Work with a collaborative team that is dedicated to helping you succeed.
• Work-Life Balance: We believe in a productive work week with a healthy work-life balance.

Job Requirements :

- Candidate should have 2-5 years of regular working experience.

- Must have expertise in React js, Redux, MongoDB, MySql, NoSQL.

- Must have done multiple projects using React js, Redux, with Cross browser/device compatibility.

- Good knowledge of events handling in client-side and server-side.

- Good knowledge of code versioning tools, such as Git/bitbucket

- Good logical and mathematical programming skills.

Role and Responsibilities:

• Develop, implement and manage our social media strategy. Work with brand to create and implement social media strategies monthly/weekly. Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives
• Define most important social media KPIs
• Manage and oversee social media content.
• Measure the success of every social media campaign. Oversee day-to-day management of campaigns and ensure brand consistency. Ensure brand consistency in copy through tone, voice and terminology
• Stay up to date with latest social media best practices and technologies – strategy and execution of ORM across company’s social media platforms.
• Use social media marketing tools
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• Communicate with industry professionals and influencers via social media to create a strong network
• Facilitate scaling brand and company awareness through various social media channels
• Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
• Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn
• Ensure progress on all platforms by using analytical tools such as Google Analytics and others

Requirement and Qualification:

• Minimum 5 years of experience as a Social Media Specialist or similar role
• Bachelor's degree in business, marketing, journalism, public relations or related field
• Social Media Strategist using social media for brand awareness and impressions
• Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
• Understanding of SEO and web traffic metrics
• Experience with doing audience and buyer persona research
• Good understanding of social media KPIs
• Familiarity with web design and publishing
• Excellent multitasking skills
• Great leadership skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal, presentation and communication skills

• Work with Angular2, NodeJS, Meteor, and MongoDB as the stack to develop newer functionalities for our platform
• Deploy application on AWS/ Google Cloud infrastructure
• Monitor the application regularly and fix bugs
• Work with team to create scalable and robust infrastructure from experts
• No. of positions available: 2
• Skill(s) required : JavaScript, Node.js and Angular 2.0 (ref:hirist.com)

Exposure to development and implementation practices in a modern systems environment together with exposure to working in a project team particularly with reference to industry methodologies, e.g. Agile, continuous delivery, etc

• At least 3-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Experience using DevOps methodology and Infrastructure as Code
• Automation / CI/CD tools – Bitbucket Pipelines, Jenkins
• Infrastructure as code – Terraform, Cloudformation, etc
• Strong experience deploying and managing infrastructure with Terraform
• Automated provisioning and configuration management – Ansible, Chef, Puppet
• Experience with Docker, GitHub, Jenkins, ELK and deploying applications on AWS
• Improve CI/CD processes, support software builds and CI/CD of the development departments
• Develop, maintain, and optimize automated deployment code for development, test, staging and production environments

Punchh creates the consistent, modern experiences consumers expect by bringing the power of identity resolution into physical retail. Punchh is the leader in delivering one-to-one customer engagement and loyalty beyond mobile devices for a consistent brand experience through every channel. The Punchh Loyalty and Engagement Platform, powered through artificial intelligence, guides consumers through their lifecycle from first-time customer to superfan, building meaningful relationships and dramatically increasing lifetime customer value. Nearly 200 global enterprise brands rely on Punchh to grow revenue by building customer relationships. The company is based in Silicon Valley, California with a second US office in Austin, TX and global offices across Canada, India, the United Kingdom, and Singapore.

About the role:

Punchh Tech India (Fully Owned Subsidiary of Punchh Inc., USA) is looking for creative React Native developers who think outside the box and can push the limits at times! These positions are about someone who is really passionate about creating world-class mobile apps in Android and/or iOS and has a serious app store portfolio to prove it. You will be in deep at every step of the development process and must be hands-on. Involvement from brainstorming to pushing ideas to the team and getting the apps out of the door in as little time as possible. You will also be a devil's advocate and look for flaws, suggest the remedy and motivate team members.

Job Location: Jaipur / Delhi NCR

Experience Required: Relevant 2+ years in React Native.

Skillset Required:-

• Good knowledge of JavaScript, OOPS, React- Native, mobile app lifecycle, GIT/SVN.
• Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibilities, coding best practices, design principles.
• Ability to integrate existing components and make custom react - native components
• Ability to think laterally and contribute to problem-solving.
• Must be skilled and enthusiastic to explore new technologies and techniques to achieve project requirements.
• Understanding requirements and functional specifications and well versed with design programming principles.
• Knowledge of react native(RN) as a primary and knowledge of Android or iOS development as secondary skills required.

Benefits:

• Medical Coverage, to keep you and your family healthy.
• Compensation that stacks up with other tech companies in your area.
• Paid vacation days and holidays to rest and relax.
• Healthy lunch provided daily to fuel you through your work.
• Opportunities for career growth and training support, including fun team building events.
• Flexibility and a comfortable work environment for you to feel your best.