11+ INGENIUM Jobs in Delhi, NCR and Gurgaon | INGENIUM Job openings in Delhi, NCR and Gurgaon

To work on INGENIUM application, make changes and enhancements as requested in Functional Specifications/Change Requests. Actively participate in technical feasibility study, estimates, prepare Technical specification document, Coding & Unit testing, coordination and technical walk thru with Business Analysts, Testing Team and implementing the changes in the system. Principal Account abilities: Key activities and decision making areas Typical Targets and Measures Impact on the Business / Function [COMPLETE 3-4 AREAS] · Understanding of High & low level designs. · Responsible for Analysis, Coding & Unit Test Plan and Unit Testing as per requirements outlined in Functional Specifications. · Perform program construction / modification as per requirements and fix the defects identified during testing phase · Able to identify system gaps and provide feasible technical solutions. · Assist and participate in deployment of system changes to various regions. · Guide other IT application teams due to changes in the Core applications. Typical Targets and Measures: Excellent written and verbal communication skills to clearly disseminate information. · Applying Analytical & Coding skills for designing system changes · Produce Technical documentation covering module level specs ,work product reviews, Process improvements and unit test scenarios. · Knowledge of Cobol, JavaScript, HTML, Pathfinder, Rexx, CICS,DB2 & SQL query. · Hands on experience with Windows/Unix/AIX OS platforms · Knowledge of INGENIUM Architecture Leadership & Teamwork [COMPLETE 3-4 AREAS] · Work closely with Project Manager & Peer Team to ensure project objectives as defined by Management are met. · Work with different teams with in Information technology to achieve the organizational objectives. · Guiding vendor team and enhancing their skills to achieve company and personal goals. · Ensure issues raised are discussed and mitigated by providing innovative solutions. · Suggesting solutions to other IT functional teams. Operational Effectiveness & Control [COMPLETE 3-4 AREAS] · Ensuring appropriate Documentation and closely working with Project manager during project progress. · Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy. · Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations. · Documentation of Technical Design and Module specs. · Documentation of work product reviews, Unit Test Plans and Test results and store in a common location. · Ensuring issues and risks are appropriately understood and escalated in a timely manner.

Roles & Responsibilities:

• Responsible for handling enquiries and getting the enrollments done over the phone.

• Performing counseling & career guidance to working professionals via phone.

• Responsible for converting prospects into Enrollment.

• Responsible for resolving queries related to the course offered.

• Responsible for maintaining day to day reports as required.

Key Skills Required:

• Must have effective communication skills & convincing power.

• Should be comfortable for telesales/ inside sales

• Should have relevant experience in telesales/ inside sales.

• Should be at least graduate.

 

Desired Candidate Profile

What you need to have:

• A Master's degree in business administration (MBA), Marketing
• Minimum 16 to 22 yrs of Sales experience in personal care/ hygiene industry
• Excellent verbal and written communication skills
• Willingness to travel regularly to different markets
• Proficiency with Microsoft office
• Strong analytical skills and ability to work well with little supervision    

What you need to have:

JOB DESCRIPTION

TITLE: Guest Relationship Executive (GRE)

DEPARTMENT: Sales

REPORTING TO: Club Manager (CM) / Deputy Club Manager (DCM)

GENERAL SUMMARY:
The Guest Relation Executive (GRE) will represent the UFC GYM by providing a
welcoming, informative and entertaining experience for all members and guests during
their visits. The GRE’s are responsible for driving (non-members) into the gym in order
to deliver industry leading customer services to them as well as our current members.
This service must translate into exceeding personal revenue targets issued by
management through both internal and external prospecting. This is a full-time position
reporting directly to the Deputy Club Manager & Club Manager.

ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Lead Generation & Appointment Booking
Personal minimum expectation: Minimum 50 follow-up calls per day, Minimum 7
appointments booked and confirmed per day and Minimum 2 membership
enrolment per day, 2 personal coaching enrolments per week and two units of
merchandise sales per week.
External marketing, promotions and prospecting. This is a daily activity and
requires off site promotions including distributing passes, building relationships
with local merchants and branding events to inform the community of UFC gym
and services, ultimately resulting into leads. (A lead is a non-members name and
contact information.

Internal marketing and prospecting. This includes collecting leads at the point of
enrolment and from the current member base through relationship building and
referral tables. These activities must translate into lead gathering.
Book membership appointments through productive prospecting activities and
meet or exceed monthly appointment goals set forth by the company.
Ensure that appointments are booked to translate into enough guests and meet
or exceed monthly guest goal set forth by the company. 

2. Guest Touring, Membership Presentations, & Personal Production 

Ensure that 100% of guests taken through a tour. These tours should translate
into enrolling half of the guests that are seen on a membership (50% Closing) and
20% of them enrolling with Personal Training.
Use the company approved presentation when presenting membership options
to non-members. Ensure each new member meets a manager before completing
the sales process and exiting the gym. Proper presentation and introductions to
the manager should translate to 50% closing of guests.
Ensure Personal Sales Target goals are met or exceeded each month for New
Member Sales Revenue, Renewal membership Sales Revenue, Personal Coaching
Sales Revenue and Merchandise Sales Revenue.
Ensure integrity of each sale.

3. Customer Service
Follow up with members that have enrolled to ensure we are exceeding
expectations.
Provide the highest level of customer service possible when communicating and
interacting with guests.
Assist in maintaining a clean, hygienic and operational facility.

Accountable for saving members that are requesting to cancel their membership.
If the Membership Specialist is unable to convince a member from cancelling
they must have any manager meet the member and sign off on the cancelation. 

Recording all customer feedback & complaintsand sharing the same with DCM,
CM, GM and the Top Management.
Filing and reporting members incident report with the DGM/ CM/ GM and top
Management.
Updating the members on any rescheduling or cancellation of scheduled classes.
4. Miscellaneous 


Sales Schedule: All GRE’s must be available to work Weekends and
Holidays. Requests for days 
off must be given in writing and exceptions
can be made by the General Manager. 

Mandatory Meetings: Monthly “All Team Meeting” and “Daily
Production Meetings” are mandatory.
Follow, implement and audit all rules, regulations and guidelines of the
organisation.


ORGANIZATION RELATIONSHIPS: The GRE’s will interact with club staff, including the
Operations and Fitness Departments as well as the Guest Relations Team. The
Membership Specialist will also communicate with members, guests and vendors in the
community regarding company promotions and membership packages to support club
sales. 
This position description intends to describe the general nature and level of work being
performed by people assigned to this job. 
It is not intended to include all duties and
responsibilities. The order in which duties and responsibilities are listed is not
significant.

Are you an ace designer looking to do high quality work AND have a good work life balance? StatusBrew is one of the few companies in India that have built a massively successful product at the global level. Ranked under 5000 by Alexa for a high volume of traffic and with about 1,000,000 monthly active users, we are ready to make it even bigger. We have an extremely cozy office in Amritsar. We have a tight knit team that enjoys working and having fun together. Talk to us if you want to take our product forward to the next 100 million users and communicate with them through intuitive design.

Undertake digital marketing initiatives and campaigns for captive and third-party client projects. Lead the process from inception to execution.

An ideal candidate is a Social Media Specialist having hands on experience in planning and running campaigns. S/he should have demonstrated the ability to get the pulse of the Target Group and develop campaigns which go Viral. S/he should have thorough knowledge of Search Engine Optimization (SEO), Social Media Optimization (SMO), & And So On (ASO). Should have good command over English language. Main Objectives 1. Increase our reach in the market (relevant Target Group) 2. Create a Buzz around GaadiFix offerings and to build inbound traffic 3. Supervision of designs which Go Viral 4. Achieve personal registration goals. Annual / Quarterly goals 5. Manage the relationship with customers, mechanics and other stake holders 6. Supervision of Increase our reach in the market throughout-bound phone calls 7. Supervise tele-caller sales goals to achieve weekly target Main performance indicators 1. Supervision of Campaigns / Posts / Blogs released as per agreed time lines 2. Increase in engagement as per agreement 3. Ensure that business Development targets and KPIs are aligned with the companys strategic objectives and initiatives. 4. Achieve target - number of sales calls made per day & Conversions into sales. 5. Increase in number of repeat customers Major responsibilities include: 1. Supervise APP based campaigns to result into Sales and App Installs. 2. Monitor integrated campaigns for engagement through Social Media which lead to high rate of call for action such as App Downloads. 3. Review and manage scheduled posts for Social media such as Facebook, Twitter, Google+ 4. Review and work on action plan basis the analytics on regular intervals 5. Review of all departmental activity as per time bound Plan 6. Supervise Content Marketing campaigns through Emailers, Blogs, Newsletters marketing 7. Finalize posts, Info-graphics & graphics which hold the attention of the audience. 8. Aggressively achieve business development targets. 9. Review Direct marketing activates to car owners, vehicle owners, get Mechanics and other stakeholders onboard. 10. Value Add to features & benefits of GaadiFix Mobile App. 11. Build close long-term relationships with stakeholders and prospects. 12. Nurture ideas and suggestions to improve results, reputation and market share. 13. Guide all activities of competition, market trends and report them 14. Supervise to conduct Test Market activities as and when required. 15. Regular review of bound calls to convert sales, data entry of the new data such as directories etc. Requirement 1. Proven working experience in social media marketing or as a digital media specialist 2. Excellent consulting, writing, editing (photo/video/text), presentation and communication skills 3. Demonstrable social networking experience and social analytics tools knowledge 4. Adequate knowledge of web design, web development, CRO and SEO 5. Expert Knowledge of online marketing and good understanding of major marketing channels 6. Positive attitude, detail and customer oriented with good multitasking and organisational ability 7. Fluency in English 8. BS in Communications, Marketing, Business, New Media or Public Relations Reporting 1. Daily Activity Reports 2. Weekly Highlights 3. Other reports, as and when required