11+ ICM Jobs in India
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The Opportunity:
Working within the Professional Services team as Senior Implementation Consultant you will be responsible for ensuring our customers are implemented efficiently and effectively. You will partner with our customers to take them on a journey from understanding their incentive compensation needs, through design and building within the product, testing and training, to the customer using Performio to pay their commissions. You will be able to work independently as well as part of small project teams to create and implement solutions for existing and new customers alike.
About Performio:
We are a small, but mighty company offering incentive compensation management software (ICM) that regularly beats the legacy incumbents in our industry. How? Our people and our product.
Our people are highly-motivated and engaged professionals with a clear set of values and behaviors. We prove these values matter to us by living them each day. This makes Performio both a great place to work and a great company to do business with.
But a great team alone is not sufficient to win. We also have a great product that balances the flexibility that large companies need in a sales commission solution with the great user experience buyers have come to expect from modern software. We are the only company in our industry that can make this claim and the market has responded favorably. We have a global customer base across Australia, Asia, Europe, and the US in 25+ industries that includes many well-known companies like News Corp, Johnson & Johnson and Vodafone.
What will you be doing:
- ● Effectively organize, lead and facilitate discussions with Customers and internal Stakeholders
- ● Elicit detailed requirements from Customers around their sales comp plans, data, and processes
- ● Deliver thorough, well-documented, detailed system design that ties back to Customer specific requirements
- ● Implement system designs in our SaaS ICM Software product: Setup data intake from the Customer, data integration / enrichment / transformation, buildout the compensation plans in the software tool, configure reporting & analytics according to customer requirements gleaned in the discovery process
- ● Conduct thorough functional testing to ensure a high-quality solution is delivered to customers
- ● Evaluate discrepancies in data and accurately identify root causes for any errors
- ● Lead the Customer Testing Support & System Handover activities, working closely with Customer Admins
- ● Train & support Customer Admins on the Performio product and the Customer’s specific implementation
- ● Be actively involved and support Customers through the system go-live process
- ● Support existing Customers by investigating and resolving issues
- ● Provide detailed and accurate estimates for potential Customer Projects & Change
- Requests
- ● Participate in activities, and provide feedback on internal processes and the standard
- solution
- ● Document best practices, define/develop reusable components; and advocate
- leverage/reuse of these to improve the Delivery Efficiencies for Performio & the Time to
- Value for Customers
- ● Participate in activities, and provide Customer focused feedback on improving and
- stabilizing the product
- ● Track work on projects using our PS automation software
- What we’re looking for:
- ● 5+ Years of relevant working experience in professional services on implementation of ICM solutions using products like SAP Commissions/Callidus, Xactly, Varicent etc.
- ● Proficient in working with large datasets using Excel, Relational Database Tables, SQL, ETL or similar type of tools
- ● Good understanding of Incentive Compensation Management concepts
- ● Willing to take on ambiguous & complex challenges and solve them
- ● Loves and is good at multitasking and juggling multiple workstreams
- ● Effective and confident in communication - ability to interface with senior employees at
- our Customers
- ● Ability to lead projects / initiatives, coach & guide junior consultants to help them be
- successful in their roles
- ● Highly detail oriented - takes great notes, can document complex solutions in detail
- ● Some understanding of accounting, finance, and/or sales comp concepts
- ● Positive Attitude - optimistic, cares deeply about Company and Customers
- ● High Emotional IQ - shows empathy, listens when appropriate, creates healthy
- conversation, dynamic, humble / no ego
- ● Resourceful - has a "I'll figure it out" attitude if something they need doesn't exist
- ● Smart and curious to learn
- ● Programming experience using Python will be a plus
- Why us:
- We’re fast-growing, but still small enough for everyone to make a big impact (and have face time with the CEO). We have genuine care for our customers and the passion to transform our product into one where experience and ease of use is a true differentiator. Led by a
strong set of company values, we play to win and are incentivized to do so through our employee equity plan.
We’ve adapted well to the work from home lifestyle, and take advantage of flexible working arrangements.
Our values speak strongly to who we really are. They mean a lot to us, and we use them every day to make decisions, and of course to hire great people!
- ● Play to win - we focus on results, have a bias to action and finish what we start
- ● Paint a clear picture - we’re clear, concise and communicate appropriately
- ● Be curious - we surface alternative solutions and consistently expand our knowledge
- ● Work as one - we all pitch in but also hold each other to account
- ● Do the right thing - we put what’s right for our customers over our own ego
About the Role
We are seeking a motivated and customer-focused Account Success Manager to join our remote team in India. This role professional will be responsible for managing client/partner accounts, ensuring their satisfaction, and driving revenue through upselling, cross-selling, and renewals. You will be responsible for onboarding clients/partners, managing relationships, monitoring usage, and delivering value that aligns with the client’s/partner’s goals. You will act as a trusted advisor and growth partner to your assigned accounts.
Key Responsibilities
- Client Onboarding: Guide new clients through a smooth onboarding process and ensure they understand how to effectively use our services.
- Relationship Management: Serve as the primary point of contact for assigned clients and maintain strong, trust-based relationships.
- Retention & Engagement: Regularly engage clients to understand their goals, usage patterns, and challenges, proactively offering solutions to increase satisfaction.
- Performance Monitoring: Track client performance, usage metrics, and deliver insights to help them maximize value.
- Issue Resolution: Coordinate with internal teams to resolve client issues quickly and effectively.
- Upsell & Renewal Support: Identify growth opportunities and support upsell/renewal efforts in collaboration with the Sales team.
- Feedback Loop: Collect and relay client feedback to improve product/service delivery and inform business decisions.
Qualifications and Skills
- Bachelor’s degree in Business, Marketing, or a related field
- 1+ years of experience in account management, sales, or customer success, preferably in a B2B SaaS or service-based industry
- Proven ability to meet or exceed sales targets while maintaining strong client relationships
- Excellent communication (English – verbal & written), negotiation, and interpersonal skills
- Tech-savvy with experience using CRM or account management tools along with productivity apps.
- Self-driven, organized, and comfortable working remotely with minimal supervision.
- Problem-solving mindset with a customer-first attitude
- Ability to manage multiple clients and priorities effectively
Preferred Skills
- Experience working with international clients or managing remote client relationships.
- Familiarity with contract renewals, pricing models, or basic account financials
- Exposure to digital services, SaaS platforms
- Fluency in speaking Hindi or other regional languages of India.
What We Offer
- Flexible remote work setup
- Competitive salary and performance-based incentives
- Opportunity to work with a dynamic, growth-focused team
- Learning and development opportunities
We Are a Software Training Institute situated on a Ferguson Collage Road which is Opposite to Goodluck Cafe
We are in a Training Business Where we train people and help them set their Career in a fast growing environment
We At cyber Success looking for a Young and Enthusiastic Talent to Join our Team
Some one who has a vison to serve and help our students to build their Career and help in the grooming part of our students
Who is Excellent in communication and co-ordination
Some one who can motivate others and absolutely Optimistic in his nature
Some one who can understand the roles and responsibilities well and execute them on their own
Some one who is enthusiastic to learn more and Grow
Some one who is a Great team player
Passionate! And multi task
Required:
Basics of MS excel
Good English
Experience : 1 to 3 Years
Location : Pune
If you are some one who believes that he can be the one to help people grow you are the one where our Search ends !
Gauri Gore
Recruitment Specialist
Cyber Success !
Our client is an early stage health tech startup dedicated to women. This digital clinic offers non-judgemental and confidential healthcare solutions through tele-consultations with medical experts as well as by developing a holistic care plan for the patient. The company's platform offers live webinars about birth control, nutrition, dermatology, mental health, physician-approved educational tools, online clinics for women, among others thereby enabling women to be physically and mentally fit. Regular follow ups and concierge services are also easily accessible.
This startup was founded by an IIT Bombay and Harvard Business School alumna and is all set to bring about a revolutionary change in healthcare of women.
As a Head of Growth, you will be responsible for taking a look at customer growth, acquisition and activation. Furthermore, you are going to play a role in customer retention and upselling (the process of selling existing customers additional products or services).
What you will do:
- Leading a team to create and implement strategic marketing initiatives across various marketing functions including performance marketing, events, social media marketing, product marketing and partnerships
- Creating and implementing the marketing plan in line with overall business objectives while striking a balance between longer-term strategic brand building activities, mid-term lead generation and nurturing, as well as quick wins to achieve targets
- Using data and analytics for decision making and measuring marketing effectiveness as well as creating a culture of structured experimentation and iteration to drive growth
- Ensuring consistent messaging that is aligned with the brand
- Building win-win relationships with new and existing partners
- Managing the marketing budget to drive sustainable bottom-line growth
What you need to have:
- Masters in Marketing/ Business Administration or related field
- Strong experience in Growth Hacking, Social Media/ Viral Marketing, managing demand generation, customer acquisition funnel and performance marketing
- Good knowledge of Campaign Management Tools (e.g., Active Campaign), and Web Analytics Tools (e.g., Google Analytics)
- Strong analytical skills
- Knowledge of SEO and PPC advertising methods
- Excellent communication and interpersonal skills
- Ability to liaise with multiple stakeholders and thrive in matrix environments
Java
Spring BootPosition- Backend Lead
Location : Pune/Bangalore
Exp : 10+ years
Prefer Mid Jan joiners
- 8+ years’ experience in Core Java / J2EE, Tomcat, Application Server, Web Services, spring, Spring Boot, Hibernate, messaging systems.
- 10 years min with Team leading experience
- Java 8+, Docker Container, Continuous Integration /Continuous Deployment
- Spring Boot,
- Microservice Architecture,
- PostgreSQL, Azure,MySQL,
- Docker Container, Continuous Integration /Continuous Deployment
* Lead Generation
* Cold calling.
* Experience with interacting with clients in the US, UK, and Australia Countries.
* Experience in writing Proposals, Bidding for Web and Mobile Development
The Impact you will create:
- To exceed sales and acquisition targets through proactive client communications.
- Prospecting and developing new business by spotting new opportunities to establish rapid growth within the market place.
- Drive the entire sales cycle from initial customer engagement to closed sales
- Following up new business opportunities and setting up meetings.
- Planning and preparing presentations.
- Communicating new product developments to prospective clients.
- Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis
- Provide forecasts on best case and most likely sales volumes over relevant time periods
- Spend a large amount of time visiting clients and attending networking events
- Collaborate with other appropriate internal teams and represent the customers to solve their business requirements.
- Be a contributor to the revenue numbers of the organization
- Work with various internal stakeholders and achieve team targets.
What we look for:
- 4-6 years of experience in Acquisition sales.
- Experience with enterprise software solutions and large, complex organizations.
- Should also exhibit analytical and database technology skills, which play an essential role in maintaining campaign management applications and generating marketing reports.
- Numbers should challenge you.
- Passion and conviction for building relationship.
- A competitive spirit.
React.js
Javascript
HTML/CSS
NodeJS (Node.js)As the lead for the frontend development team at Mosaic, you will be the sole owner of the
entire FE development cycle for our consumer facing web products in ReactJS. Also, you will
be responsible for shaping up the entire system for scale and collaborating intensively with the
backend and design teams to create the best consumer experiences. You would also need to
control the mobile app development lifecycle on ReactNative.
Responsibilities
- Overlook development of all user-facing products in React
- Build reusable components and front-end libraries for future use
- Translate designs and wireframes into high quality code
- Optimize components for maximum performance across a vast array of web-capable
devices and browsers
- Focus on code maintainability and performance of application
- Provide technical advice and assists in solving programming problems
- Use Server Side Rendering when applicable
- Enhance SEO, Analytics and overall frontend architecture for better performance
Requirements
- 4+ years of experience building frontend for consumer facing products
- 2+ years on ReactJS for consumer facing products
- 1+ years of Team Lead/Management experience
- Thorough understanding of architecting the frontend system with Server Side Rendering
- Good foundation in design and a knack for designing interactions and elegant interfaces
- Understands app development cycle
- Experience with NodeJS for Server Side Rendering/coordinating with the backend team
for API requirements
- Must come up with caching solutions where required to speed up the website load speed
and improve customer experience
Field Sales, Revenue 💵 - PagarBook
(Temporary fulltime)
About Pagarbook:
1. Employee Management at your Fingertips. PagarBook - India's Best Payroll
and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a
business owner can maintain all the records of their employees digitally
and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll
management software app where you can manage all your staff and
employee’s attendance, record the work done by your staff and employees
and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments,
bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
a. Better and Easier accessibility, also available on mobile web
b. Access to rich reports which gives you business knowledge, spend
c. Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems
and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
● drives the adoption of a premium version of Pagarbook, sold at a
subscription fee per annum
● never-say-no attitude, and comes with a win-all attitude
● At the same time, a core ingredient of the DNA is customer empathy
● We should always ensure the customer is well informed of all the benefits of
the solution, before we close the sales.
Responsibilities and Duties of sales associate:
● You will pitch about PagarBook desktop solution on field to customers
● You will explain the benefits of PagarBook desktop solution to customers
○ Better and Easier accessibility, also available on mobile web
○ Access to rich reports which gives you business knowledge, spend
○ Unlimited free upgrades for a year
● The users can register on the desktop for a free trial for 7 days first
● Sales associate would convert the customer into a paid customer
Mandatory requirements:
● Having your own bike is a must
● Field sales experience is a must (telecom, FMCG and financial sales
experience adds more weightage)
● Local language knowledge in the city of operations is a must
● Graduation in any field is sufficient
Benefits:
● Fixed salary (~15-18k a month)
● Targets based incentives (extremely attractive)
● Petrol allowance ~upto INR 3,000 (on actual bills)
● Initial job posting would be for 3 months - based on good performance,
conversion to full time employment would be granted
Key Areas of Responsibility (KRAs):
● Onboarding of Customers
○ Meet 30 new clients a day (tracked)
○ Get free trial enabled for 20 clients a day
○ Get 3 sales (paid customers, 10% conversion) per day -
non-negotiable output
● Retaining customer accounts
○ While we build new businesses, cross-selling would be key
○ Customers should keep using PagarBook desktop beyond 30 days of
activation
● Grow customer basket size
○ Identify key SME clusters in the city and prepare an acquisition plan
○ Go aggressive and acquire
● Business acumen & key skills
○ Strong knowledge on PagarBook sales process, services and product
○ Local Market and competition knowledge and clear articulation of
PagarBook advantages
○ Strong negotiation and influencing skills to create win-win
○ Give continuous feedback to internal teams to improve our
customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All
the best.
Requirements for field sales - Phase 1 (50):
● North:
○ Jaipur - 5 Associates
Delhi
NCR
Gurugram
Ludhiana
Punjab
Chandighar
Jammu and Kashmir
PHPHTML/CSS
Python
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