Product Analyst

Job Title: Hotel Operation Trainee

Location - Gurgaon ( Sec 32 )

Shifts - Rotational & Roster off

Required Candidate - 1

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: Fresher
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

About Us:

Suntek.ai is a technology-driven startup delivering AI-powered and e-commerce solutions that help brands build, scale, and optimize their digital presence. We partner with fast-growing businesses to design intelligent, high-performance solutions that drive measurable growth.

About the Role:

We’re looking for a driven and detail-oriented Product Manager (Evening Shift )  to join our product team. This is a full-time, fully remote role where you’ll work closely with cross-functional teams to help define, build, and scale e-commerce solutions used by real businesses every day.

As a Product Manager, you’ll support the entire product lifecycle—from research and discovery to development, launch, and iteration. You’ll help turn customer needs and business goals into clear product requirements, collaborate with engineering and design teams, and ensure products are delivered with quality and purpose.

This role is ideal for someone early in their product career who is eager to learn, take ownership, and grow in a fast-paced, collaborative environment.

What You’ll Do

Collaborate with engineering, design, marketing, and stakeholders to define and execute product initiatives

Assist in creating and maintaining product roadmaps aligned with business objectives

Gather and analyze customer feedback, usage data, and market trends to inform product decisions

Conduct competitor and market research to identify opportunities and gaps

Translate requirements into clear user stories, acceptance criteria, and documentation

Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives

Track product performance and help optimize features post-launch

Ensure alignment across teams to deliver meaningful, user-focused outcomes

What We’re Looking For:

• Strong interest in product management, digital products, or E-commerce platforms
• Experience with or exposure to market research, customer insights, and competitor analysis
• Familiarity with Agile methodologies and modern collaboration tools (Jira, Notion, Confluence, Slack, etc.)
• Excellent written and verbal communication skills
• Analytical mindset with strong problem-solving abilities and attention to detail
• Bachelor’s degree in Business, Marketing, Technology, Engineering, or a related field (or equivalent experience)
• Experience with Shopify or Shopify Plus is a strong plus
• Passion for building intuitive user experiences and driving measurable business impact
• 3+  yrs of experience

Why Join Suntek AI:

• Fully remote work with a collaborative, globally distributed team
• Hands-on experience building real-world E-commerce products
• Clear growth path and mentorship within the product organization
• Opportunity to work at the intersection of AI, E-commerce, and digital transformation.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Location: HSR Layout, Bangalore

Job Summary:

We are seeking a highly motivated and experienced Lead Sales Development Representative to spearhead our sales development efforts. The ideal candidate will be responsible for generating new business opportunities, managing and nurturing leads, and developing a high-performing sales development team. As a lead, you will play a critical role in driving our company's growth by implementing strategic sales initiatives and fostering strong relationships with potential clients.

Key Responsibilities:

• Lead and mentor a team of Sales Development Representatives (SDRs).
• Develop and execute strategic plans to generate new leads and expand the company's customer base through various channels, including cold calling, email campaigns, and social media outreach.
• Monitor and analyze team performance, providing regular coaching and feedback to enhance productivity and effectiveness.
• Collaborate with the marketing and sales teams to align sales strategies and optimize lead generation efforts.
• Manage and maintain the lead pipeline, ensuring timely follow-up and effective qualification of prospects.
• Participate in key sales and business development meetings, presenting insights and strategies to stakeholders.
• Stay abreast of industry trends, market conditions, and competitive landscape to inform sales strategies and approaches.
• 4+ years of experience in sales or business development, preferably in a IT / SaaS environment
• Contribute to the continuous improvement of sales processes and tools to increase efficiency and conversion rates.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• A minimum of 3-8 years of experience in sales development, with at least 2-4 years in a leadership role.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership and team management skills, with the ability to motivate and inspire others.
• Excellent communication, interpersonal, and negotiation skills.
• Proficient in CRM software and sales automation tools.
• Proficient in Lead Generation tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info
• Ability to analyze data and sales metrics to inform decision-making.
• Self-motivated, with a strong work ethic and a results-driven approach.

Experience - All levels

Location - Jhandewalan, New Delhi

Preferring Immediate joiners

We are looking for kickass Developers to join our team (all levels).

Apply here - https://airtable.com/shr7oQYP6osnpqLNN

We are an ed-tech company, helping passionate Game and Web3 Developers build their career by upskilling them through mentorship and placement support. If you are someone who does not like to stick to one boring job and keep working on the same skill throughout your career and love experimenting with your work then Outscal is definitely the right place for you.

Ideal Candidate

• Bachelors degree in computer programming, computer science, or a related field.
• Proven 1+ years of experience of working as a Full-stack or Back-end or Front-end developer.
• Must have good understanding of Javascript, Node Js, ReactJs, databases (MySql, Mongo, Firebase, etc).
• Must have good knowledge of Data Structures and Algorithm.
• Excellent analytical and time management skills.
• Strong CS fundamentals and problem solving skills is a must.

Good to have:

• Familiarity with discord bot, no-code automation tools like Zapier, Automate.io, Airtable and their api’s is a plus.
• A basic understanding of html, css
• Interest in game industry, since you will be working with people crazy for developing and playing games.

Why you might be excited about us:

• We are a funded start-up, recently closed our seed funding with Kalaari Capital and with few renowned investors in past like - Village global, FirstCheque, some experience founders such as Anand (FB, Snapdeal), Srini (Founder, TutorVista), Ambareesh (Founder, Pepperfry) and many more!
• We’re tackling a big problem with an even bigger potential to become a launchpad for the entire game industry globally. Participants in our existing cohorts say great things about us!

Compensation & Benefits

This role comes with:

✔️ Competitive Salary

✔️ Annual Bonus

✔️ Stock Options

✔️ Unlimited Leaves (oh yes! we don’t track leaves)

What we expect

• You need to stay active and keep and eye on the regular updates
• Efficient time management is encouraged.
• Take ownership of your work and can work independently on assigned projects/tasks.

Desired Candidate Profile

Roles and responsibilities:

• From understanding the causes that the nonprofit work for to collaborating with the

corporate team to provide suitable fundraising solution - you will be involved in the

entire process of driving fundraising for the nonprofits.

• Will work closely with non-profits and documents related to onboarding, will carry

out initial level of due diligence

• Support in preparing campaigns and project proposals

• Establish and manage relationship with our partners

• Planning and prioritizing activities and complete the threads

• Ensuring completion of tasks under the stipulated time frame

• Providing up to date information to the stakeholders as and when required

Skills and Background:

• Graduate from a reputed university – Post graduation will be an advantage

• Should have 3 - 5 years of experience in coordinating and managing end to end

stakeholder relationship

• Thorough understanding of nonprofits and fundraising cycle

• Design AWS data ingestion frameworks and pipelines based on the specific needs driven by the Product Owners and user stories…
• Experience building Data Lake using AWS and Hands-on experience in S3, EKS, ECS, AWS Glue, AWS KMS, AWS Firehose, EMR
• Experience Apache Spark Programming with Databricks
• Experience working on NoSQL Databases such as Cassandra, HBase, and Elastic Search
• Hands on experience with leveraging CI/CD to rapidly build & test application code
• Expertise in Data governance and Data Quality
• Experience working with PCI Data and working with data scientists is a plus
• At least 4+ years of experience in the following Big Data frameworks: File Format (Parquet, AVRO, ORC), Resource Management, Distributed Processing and RDBMS
• 5+ years of experience on designing and developing Data Pipelines for Data Ingestion or Transformation using AWS technologies

• Strong knowledge of PHP web frameworks (Core PHP, CodeIgniter, Laravel).
• Should be strong in jQuery.
• Good knowledge of relational databases, version control tools and of developing web services Hands on Experience in Design, Development, Module Handling.
• Candidate should have strong knowledge of Api creation as well as third party Api integration