11+ IBM Cognos BI Jobs in Delhi, NCR and Gurgaon | IBM Cognos BI Job openings in Delhi, NCR and Gurgaon
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Lead person responsible for maintenance, administration, and support of Sage500, Exact Globe,
IBM Planning and Analytics and IBM Cognos Controller. Experience in one or more is preferred.
Subject Matter Expert for each of the supported systems.
Responsible for managing service requests according to SLA, security management, COA
maintenance and configuration changes. Serve as escalation point for troubleshooting issues per
SLA.
Take an active lead in the continued evolution of Financial Systems landscape at
Provide timely, accurate, and complete responses to user inquiries.
Maintain user procedures, process maps, training materials and documentation. Conduct user
training.
Coordinate user acceptance testing and quality assurance standards for all supported systems.
Develop standard and custom reports to be used by Finance teams.
Work with other IT members and third party vendors to design, develop and maintain system
interfaces.
Responsible for audit control reporting.
Maintain discretion and confidentiality in all areas pertaining to data and proprietary info, both
internal or customer specific.
Skills Requirements:
5-7 years of experience supporting financial systems (SAGE, TM1, Controller are preferred)
Experience working with Exact or SAP is a plus.
Basic knowledge of accounting and financial processes is mandatory.
Advanced knowledge of Excel, with ability to analyze financial data.
Good problem-solving skills to independently identify problems and determine possible solutions.
Ability to work both independently and as a part of a team
Experience with development (ideally, but not limited to VBA, M, etc) would be an advantage.
Ability to communicate effectively in an international environment.
Education Requirements:
Bachelor's Degree in Management Information Systems, Information Technology, Computer Science,
or equivalent years of Systems Administration and Systems Analyst experience.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Individual will be required to sit and/or
remain stationary for extended periods of time. Individual will be required to type and/or operate a
computer and other office productivity machinery for extended periods of time. The worker is
required to have close visual acuity to perform activities such as: preparing and analyzing data and/or
documents; transcribing; viewing a computer terminal and/or extensive reading. The person in this
position may need to occasionally walk or otherwise traverse, stand, exert up to 10 lbs. of force to
push, pull, lift or otherwise move objects, bend, reach, kneel, and/or twist for minimal periods of time.
Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care
should always be taken when lifting, pushing or pulling in an awkward position.

Job Title: Customer Success Associate (International Process)
Location: Gurugram, Haryana
Work Mode: Work from Office
About the Role:
We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.
As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.
Key Requirements:
- Excellent English communication skills (C1 level – mandatory)
- Education: Graduates and Undergraduates both are eligible
- Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
- Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
- 5 Days Working with 2 rotational week-offs
- Rotational Shifts (24/7 environment)
- Two-way cab facility available (for hiring zone only)
Roles & Responsibilities:
- Handle inbound and outbound calls, chats, or emails from international customers.
- Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
- Analyze customer issues and ensure first-contact resolution wherever possible.
- Escalate unresolved or complex issues to higher support tiers when necessary.
- Maintain detailed and accurate documentation of all customer interactions.
- Ensure adherence to process guidelines, SLAs, and quality parameters.
- Collaborate with internal teams to improve overall customer experience.
- Stay updated on product knowledge, policies, and procedures.
- Demonstrate a positive attitude and maintain professionalism under pressure.
Why Join Us:
- Competitive salary with performance-based growth opportunities
- Exposure to global customer experience standards
- Supportive work culture with professional development programs
A tick against the following skill sets would surely strengthen the candidature
- Strong PHP, JS fundamentals
- PHP frameworks: PHP Laravel
- JS frameworks: Vue.JS
- RDBMS: MySQL, Mongo DB
- UI: HTML5, CSS3, Javascript, Jquery, XML, JSON, Ajax
- REST APIs
- Vue.JS Components (resusable components)
- 1-way / 2-way Binding
- Custom Filters
- Service, Containers
- PUT, POST, PATCH, Getter/Setter Methods
- Repository Patterns
- Laravel Facade
- Blade Templates
- Laravel Events
- Swagger
- LINT
- Unit Testing
Roles and Responsibilities:-
1. Developing, generating, and growing new digital marketing business
2. Creating innovative online marketing sales plans
3. Exhibiting expertise in digital marketing solutions
4. Selling services like SEO, SEM, PPC, social media, online reputation management, etc. (for the
US and Canada locations)
5. Maintaining accurate and up-to-date pipeline and forecasts
Desired Candidate Profile:-
1. The position demands an entrepreneurial-minded individual with high energy and a strong motivation to sell (we like increasing numbers)
2. A strong candidate will have excellent sales and closing skills
3. Strong organizational skills and ability to handle multiple tasks and priorities
4. Demonstrated time management skills
5. Knowledge of digital marketing/SEO services will be a plus
6. Excellent communication skills
About Graygraph Technologies:
Graygraph Technologies LLC is an IT services provider company that has skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.
To know more, please visit our Websites:
www.Graygraph.com
www.DigitalGuider.com
Why should you join us
· Fixed working timings- 5 days working
· Attractive Incentives
· Young & Vibrant work culture
Job Location: Block A-128, Sector-63, Noida
Salary Package: Depends on skills
Working Days: Monday to Friday
Shift: Night Shift
· IMMEDIATE JOINER
Professional Experience with 5+ years in Confluent Kafka Admin
· Demonstrated experience design / development.
· Must have proven knowledge and practical application of – Confluent Kafka (Producers/ Consumers / Kafka Connectors / Kafka Stream/ksqlDB/Schema Registry)
· Experience in performance optimization of consumers, producers.
· Good experience debugging issues related offset, consumer lag, partitions.
· Experience with Administrative tasks on Confluent Kafka.
· Kafka admin experience including but not limited to setup new Kafka cluster, create topics, grant permissions, offset reset, purge data, setup connectors, setup replicator task, troubleshooting issues, Monitor Kafka cluster health and performance, backup and recovery.
· Experience in implementing security measures for Kafka clusters, including access controls and encryption, to protect sensitive data.
· Install/Upgrade Kafka cluster techniques.
· Good experience with writing unit tests using Junit and Mockito
· Have experience with working in client facing project.
· Exposure to any cloud environment like AZURE is added advantage.
· Experience in developing or working on REST Microservices
Experience in Java, Springboot is a plus
Tech Lead – Software Development
Tech Lead will be responsible for development and project delivery. She will also provide technical and team leadership through coaching and mentorship.
Job Responsibilities:
- Guide team development efforts towards successful project delivery
- Provide technical leadership to teammates through coaching and mentorship
- Maintain high standards of software quality within the team by establishing and coaching team member in best practices in development
- Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications built on new and legacy technologies.
- Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans
- Design, develop, and unit test applications in accordance with established standards
- Participate in peer-reviews of solution designs and related code
- Package and support deployment of releases
- Analyze and resolve technical and application problems
- Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties
- Adhere to high-quality development principles while delivering solutions on-time and on-budget
- Ensure Team member adhere to the SDLC requirements
Qualifications:
- B.E./B.Tech./MCA or equivalent
- 12+ years’ experience as a Software Developer with at least 3+ years in a similar role
- Prior experience in a technical leadership position
- Proficient with .NET/Angular/React/Node JS and SQL
- Extensive hands-on Experience in ASP.Net Core, MVC.
- Excellent understanding of database tuning, design, optimization, and scaling using MS SQL and NoSQL databases
- In-depth knowledge and experience with developing web applications with service-oriented framework, Microservices and Rest APIs
- Extensive experience designing and developing enterprise grade software
- Experience with source control management systems and continuous integration/deployment environments
- Experience with agile development methodologies including Kanban and Scrum
- Experience with multi-threading and concurrency
- Experience with debugging, performance profiling and optimization
- Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
Designation: Asst. PR Manager / Manager
Department: Public Relations Team
Location: Bangalore / Mumbai / Kolkata / Delhi
Qualification: Masters in Public Relations, Journalism, Communications or a related field.
Experience: 3+ years of relevant experience in PR (Public Relations) and Communication.
Responsibilities:
- Proven track record in designing and executing successful public relation campaigns
- Experience with India’s technology, business and startup media landscape
- Experience in managing media relations (online, broadcast and print)
- Experience in acting as a company spokesperson, comfortable and skilled in both broadcast and print media interviews.
- Solid experience with social media including blogs, Facebook, Twitter etc.
- Experience in Event planning
- Ability to work well in a startup environment
- Strong Logical, Analytical Skills and data-driven thinking.
- Excellent interpersonal and communication skills (verbal and written)
Salary: Upto 10LPA (Negotiable)
IMMEDIATE JOINING PREFERRED!
Express Stores is an omnichannel startup (online and offline) startup by IIT Delhi, BITS Pilani grads. It is a platform for grocery stores to find trusted business solutions including supply, inventory management and customer relationship management tools. We aim to build a chain of 7/11 stores for India. Express Stores will be the go-to self enable platform for millions of Kirana stores in India to empower them with more business and empower millions of customers to find the right products, in a location nearest to their home with the best quality products, at affordable prices.
The founders have worked at UrbanClap, Jabong, Flyrobe, http://wadi.com/" target="_blank">Wadi.com in India, Dubai and South East Asian Markets. You can read more about the founders at: Apoorv Jain, Kartik Gupta. We are a young, passionate team working on a tough but huge opportunity in India. We believe there is immense value (akin to serendipity) in giving customers the same value of Supermarkets in their neighborhood stores by making them larger, better, cleaner and cheaper. We are backed by some of the best investors in this country, who share this vision with us.
We’re hiring our first Full Stack developer who will play a key role in defining the foundation of our product stack. We are looking for rockstars who not only code but can understand the products they are developing and how they impact all the stakeholders.
We see our developers as product designers so a full-stack experience and motivation is necessary.
Roles and responsibilities
First 2 months
You will be expected to setup and integrate basic tools which will allow the internal teams to function. Examples of projects would be
-Execution of WMS, POS systems and any required integrations
-Setup basic data warehousing / reporting servers to promote data democracy internally.
Post 2 months
You will now be working on creating new tools / Apps which will give our business compounding benefits over time. These could range from B2B, B2C, B2B2C apps, internal enterprise tools. This phase will lay the true foundation of the company’s future tech capabilities.
Location: Gurgaon
Compensation and perks
-Market competitive salary + equity, based on fit and profile
-Opportunity to shape the strategic direction of the company
-Making a difference: Impact the lives of our customers and the hundreds of thousands of Kirana partners we will partner with
-We have access to an amazing list of tech mentors and advisors
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Ideating and executing an overall brand strategy and tone of voice to drive engagement.
- Developing brand awareness and generating inbound traffic.
- Defining the brand pillars and narrative for the brand, working closely with the leadership of the company.
- Coordinating with external agencies & internal teams to prepare creative briefs and media plans for campaigns while ensuring that brand guidelines are effectively followed.
- Ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and is also optimized for search and social promotions.
- Using a brand publisher mindset to create content our customer base is looking for and then to optimizing the path to conversion.
- Leading a team, setting goals and tuning them to give their best performance.
- Being accountable for all content marketing initiatives to drive traffic, engagement, leads, that deliver sales and customer retention.
- Devising an effective content strategy and identify various marketing avenues to leverage said content to meet business objectives.
- Identifying customers' needs and gaps in our narrative/ content strategy and recommend new ideas.
- Collaborating across functions and silos to deliver an effective content marketing strategy and editorial plan to meet the business objectives at the lowest possible cost
- Managing Editorial requirements includng basic SEO understanding, content categorization and structure, content development, distribution and measurement.
- Developing and managing editorial calendar and organization workflows.
- Leveraging all supporting social channels including Facebook, Instagram, LinkedIn, Twitter, Youtube etc. for content distribution. The person must understand the best practices of the main social media channels, which content and approaches work on each, and why.
- Managing Social Media Execution: End to end social media execution, optimisation and reporting.
- Managing day-to-day operations including conceptualising the social media calendar, coordinating with the designers, tweets, status updates, comments, issue resolution of customers, planning promotions & contests, etc.
- Partnering with Influencers/ KOL's and other Production houses for brand collaborations.
- Running facebook ads such as campaigns, web conversion ads etc . Planning offline marketing campaigns & Influencer activities
- Hands on experience, working on new age brands/ social channels preferably in digital-first app-based businesses.
- Passionate about people, culture, brands and storying telling
- Excellent verbal and written English communication skills
- Excellent understanding of social media platforms
- Ability to analyze data related to traffic, conversions
- Delivering high quality work while meeting deadlines
- Desire to work in a fast-paced start-up environment
- Comfortable with all forms of content - videos, photoshoots, editing softwares etc.
- A keen internist in psychology would be a great plus.
- Adept at handling people and external agencies.
- Masters in Marketing, Branding or equivalent. Additional Certifications will be a plus
- Professional Degree in a relevant field will be a plus
- Minimum 10 years of experience preferably in a B2C product based company





