11+ IBM Cognos BI Jobs in Delhi, NCR and Gurgaon | IBM Cognos BI Job openings in Delhi, NCR and Gurgaon

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Role Overview

We are looking for a Product Adoption Specialist who will play a key role in ensuring seamless implementation, training, and adoption of EasyEcom’s modules and new product features by our clients. This role involves hands-on onboarding support, client training, gathering on-ground insights, and driving product adoption through consistent engagement and feedback.

Key Responsibilities

• Conduct on-site and virtual product demos, training, and onboarding sessions for clients to ensure smooth adoption of EasyEcom’s modules and new features.
• Assist clients in initial setup and configuration of the EasyEcom platform, ensuring their systems are fully operational and integrated.
• Act as a bridge between clients and the product team, i.e., capture real-time feedback, identify usability issues, and suggest practical improvements.
• Track and report adoption metrics for new features and modules, and ensure clients are utilizing the platform to its full potential.
• Collaborate with internal teams (Product, Support, Key Accounts) to resolve implementation issues and ensure customer satisfaction.
• Develop training materials, documentation, and FAQs to enhance the self-service experience for clients.
• Maintain a high level of product knowledge and keep up-to-date with new releases and enhancements.
• Meet or exceed adoption and engagement targets set for existing and new clients.

Key Performance Indicators (KPIs)

• Successful completion of client onboarding within defined timelines.
• % of clients adopting new modules/features post-launch.
• Customer satisfaction and training feedback scores.
• Number of actionable product insights shared with the Product team.

Preferred Experience

• Prior experience in eCommerce operations or SaaS-based implementation.
• Exposure to warehouse or retail tech environments.
• Working knowledge of Excel, CRM tools, and support ticketing systems.

Required Skills & Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• 1–3 years of experience in customer onboarding, product training, implementation, or customer success (preferably in SaaS or eCommerce tech).
• Strong communication and presentation skills in English and Hindi.
• Ability to explain technical concepts in simple, client-friendly language.
• Comfortable with frequent travel and hands-on work at client sites.
• An analytical mindset with the ability to capture and report actionable feedback.
• Comfortable working independently or in a cross-functional setup.

We are looking for a skilled and detail-oriented Accountant  with 2-8yrs years of hands-on experience CA Firm in Bookkeeping, GST and TDS return filings, income tax return (ITR) preparation, audit support, and ROC compliance. The ideal candidate should possess a strong understanding of accounting principles and regulatory requirements.

Key Responsibilities:

• Maintain accurate records of daily financial transactions (bookkeeping).
• Prepare and file GST returns (GSTR-1, GSTR-3B, etc.) on a monthly/quarterly basis.
• Prepare and file TDS returns (Form 24Q, 26Q, etc.) and ensure timely payments.
• Assist in the preparation and filing of income tax returns (ITR) for individuals and businesses.
• Support statutory and internal audits, including preparation of audit schedules and documentation.
• Handle ROC compliance, including the preparation and filing of necessary forms and returns.
• Coordinate with auditors, consultants, and tax authorities when required.
• Reconcile bank statements, vendor payments, and ledgers on a regular basis.
• Ensure compliance with all applicable accounting standards, taxation laws, and regulatory requirements.

Requirements:

• Bachelor’s degree in commerce, Accounting, or a related field (B. Com/M. Com).
• 2–8yrs experience in CA firm or Company.
• Proficiency in accounting software such as Tally, Compu Tax, and MS Excel.
• Solid knowledge of GST, TDS, ITR processes, and ROC filings.
• Strong attention to detail, organizational skills, and ability to meet deadlines.
• Strong attention to detail and communication skills.

Position: Credit controller

Location: Delhi

Experience: 5+ year in credit control in manufacturing industry (prefer from Plywood/laminates industry)

Industry: Plywood/ Sunmica

Qualification: Graduate

· Talk to debtors (distributors) for receiving payments and meeting target collection goals

· Address debtors’ complaints and grievances by coordinating with factory and management

· Debtor & Creditor account reconciliation

· Coordinate with the bank to complete their monthly documentation

· Manage the daily cashbook

· Make and check sale vouchers from dispatch details

· Make and check purchase vouchers from receiving details from factory

· Handle daily cash and maintain cashbook

· Manage administrative activities including payment of utility bills, maintaining office facilities, etc

· Office and marketing payroll preparation and management

· Assist the management in overseeing operations at the company depot/shop

· Handle the personal tax files of the promoters

· Complete all requirement of the appointed CA

· There is NO corporate taxation work in this role

The Candidate should:

· Be 30 + yrs of age with 5-6yrs of experience in managing accounts and collections

· Be comfortable with managing manual reports and planning

· Have experience of operating Tally Prime

· Have experience in handling a wide variety of projects

· Be comfortable with written English

Mail updated resume with current salary:

Email: jobs[at]glansolutions[dot]com

Satish: 88 02 74 97 43

FinCrif India is a leading Fintech company . We are passionate about technology and strive to create a dynamic and collaborative work environment. We are currently seeking a talented Laravel Developer to join our team and contribute to our exciting projects.

Key Responsibilities:

• Develop and maintain web applications using Laravel framework.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Perform code reviews and provide constructive feedback to other developers.
• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
• Contribute to all phases of the development lifecycle.
• Follow industry best practices and ensure the security and performance of web applications.
• Stay up-to-date with the latest trends and technologies in web development.

Benifits:

• Competitive salary and benefits package.
• Opportunity to work on challenging and innovative projects.
• A collaborative and supportive work environment.
• Opportunities for professional growth and development.
• Flexible working hours and remote work options.

Share CV at hr[]fincrif.com , himanshu.singh[]fincrif.com

Jamboree Education Pvt. Ltd. is hiring for Faculty Verbal (GMAT/ GRE/ SAT) at below locations:

Delhi, Bangalore, Mumbai, and Kolkata.

Job Description:

Teaching Verbal Ability to students preparing for GRE and SAT at the study centers of Jamboree as per Jamboree's pedagogy.

Required Candidate profile:

Preferred experience in teaching Verbal for competitive exams like GMAT, GRE, SAT, CAT and other exams.

Extremely well adapted and trained on teaching the concepts of Verbal/English.

Excellent communication ability.

6 days working including weekends, any one day off between Mon to Fri.

11am to 8pm on weekdays and 10am to 8pm on weekends

 About the role:  

• We are looking for an energetic partnership and alliances manager to help us expand our clientèle.

• The goal is to drive sustainable financial growth through boosting partnerships and forging strong relationships with clients.

• New Business Development: Prospecting potential E-commerce clients for successful and profitable alliance for various lines of product.

• Researching organizations and individuals on-line (especially on social media) to identify new leads and potential new markets.

• Researching the needs of other companies and learning who makes decisions about purchasing.

• Understand products and services offered by us and be able to articulate its functions and benefits to external audiences.

• On boarding the New partner, scoping out the business, and ensuring a smooth transition of the channel.

• Great interpersonal skills promote interest, which can ultimately lead to purchases. Other essential factors include:

• Salesmanship – understanding the needs of others and presenting your company as capable of meeting their desires leads to buying

•  Thick skin – potential customers do not always wish to be contacted and sales efforts fail quite routinely, so the ability to move on from negative situations is imperative 

• Multitasking skills – juggling multiple projects and clients is commonplace and requires good time management, attention to detail, and prioritization

• Industry background – experience in the area in which one is selling can be required or at least helpful, such as healthcare knowledge when promoting medical insurance

• Analytical skills. Person must evaluate the characteristics of each client to determine the appropriate insurance policy.

• Communication skills. Person must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies.

• Initiative. Person need to actively seek out new customers to maintain a flow of commissions.

• Self-confidence. Person should be confident when making “cold” calls (calls to prospective customers who have not been contacted before). They must speak clearly and persuasively and maintain their composure if rejected.

 Responsibilities:  

• Your primary focus is to identify, pitch, negotiate and on-board new clients on the field. You will work on game-changing ideas, use deep business insight and market knowledge to play a critical role in bringing prospects through the full sales cycle.

• Work with the management team to identify and evaluate new markets, new target clients.

• Develop and implement strategic sales plan. Identify and evaluate specific new profitable business opportunities. Initiate and complete proposals and presentations for new business opportunities

• To maintain an excellent client relationship with existing and potential clients

• Conduct research to identify new markets and customer needs

• Promote the company’s products/services addressing or predicting clients’ objectives. Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Meeting the untapped segments and markets.Build the brand, Responsible for Growth and Partnership

• Designed innovative products for the customers as per the needs.

• Established relations with major corporates to be a partner in their financial supports for employees and for the wealth advisory.

• Ensure business target achievement: Pipeline building, Client conversion, Onboarding and Revenues

• Manage customer expectations through cross-functional interactions & ensuring that deliverables are completed. Develop excellent relationships with key clients, provide support during implementation, onboarding and troubleshooting any product issues or concerns.

 Requirements: 

• Being pleasantly persistent. Excellent oral and written communication skills

• Ruthless time management and timely delivery of tasks allocated.

• Strong Business Development & consultative selling skills.

• Passionate people who want to hustle and can handle ambiguity

• History of consistently exceeding KPIs, revenue targets and company goals

• Ability to resolve problems, adapt, and grow quickly as we create the Client Success organization