Inhouse lawyer

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

Job Title:     Business Analyst

Experience:   6+ Years

Location:     Mumbai

Work mode:  Work from Office

Primary Skills: HRMS , IIBA Certification

Job Responsibility: 

• Interacts with the client representatives to gather requirements. 
• Works in collaboration with the Domain Expert/SME to define a functional solution for the application changes and enhancements. 
• Prepares an SRS document in accordance with the agreed templates, covering the functionalities completely and consistently. 
• Participates in Train the Trainer activities, reviews the user manuals and test cases prepared by other members of the project teams. 

Qualification & Experience: 

• HRMS experience is mandatory
• Must be an B.E/ B.Tech/M.Tech or MBA with certification in IIBA or equivalent. 
• 6+ years of BA experience 
• Fair knowledge on Database management systems, programming languages, HTML etc.
• Excellent knowledge on PPT, Spreadsheets, and word processors.
• Must have worked on at least 2 large scale projects of similar nature. 
• Excellent documentation, interpersonal,verbal communication skills.

Key Responsibilities:

• Full-stack development in modern technologies for large enterprise technology platforms and systems, working across both backend and frontend.
• Hands-on experience coding Microservices using Java, Spring Boot, and REST APIs, ensuring scalable and efficient backend architecture.
• Hands-on experience building UI/UX using JavaScript frameworks (React.js or Angular) with strong proficiency in JavaScript, TypeScript, HTML, and CSS.
• Experience integrating REST APIs and GraphQL into frontend applications and working with state management libraries such as Redux, Recoil, or Context API.
• Hands-on experience using messaging systems (e.g. Kafka) for real-time data processing and event-driven architectures.
• Experience working with SQL/NoSQL databases (e.g. Oracle, Cassandra, PostgreSQL, MongoDB) and optimizing queries for performance.
• Experience implementing open-source frameworks such as Spring Boot, POI, Activiti, and Drools for enterprise application development.
• Strong knowledge of frontend performance optimization techniques including lazy loading, memoization, and component-based architecture.
• Experience building RESTful and SOAP web services, working with XML technologies such as XSLT, XSD, XML parsers, and Java-XML binding frameworks.
• Hands-on experience in deploying applications using CI/CD pipelines, Docker containers, and Kubernetes to cloud platforms.
• Familiarity with design patterns and anti-patterns to ensure scalable and maintainable application development.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 8+ years of experience working with Java (backend) and React/Angular (frontend).
• Experience in the Banking domain is an added advantage.

Job Title: Technical Specialist - Mobile/Web Application (React, React Native)

Location: Bangalore, India

Company: Mobile Programming LLC

Notice period: Immediate joiners required only.

Experience : 8+ years

Job Description:

We are seeking highly skilled Technical Specialists in Mobile/Web Application Development who can join our team in Bangalore, India. As a Technical Specialist, you will be responsible for developing and maintaining high-quality mobile and web applications using React and React Native.

Responsibilities:

• Collaborate with cross-functional teams to develop and enhance applications.
• Participate in the complete software development life cycle.
• Develop efficient code using React and React Native frameworks.
• Troubleshoot and debug applications.
• Ensure application performance, quality, and responsiveness.
• Conduct code reviews and stay updated with industry trends.
• Identify process improvement areas and mentor junior developers.

Qualifications:

• Bachelor's/Master's degree in Computer Science or related field.
• 8+ years of experience in mobile and web application development.
• Proficiency in React, React Native, JavaScript, TypeScript, HTML, CSS.
• Strong problem-solving and communication skills.
• Ability to manage multiple priorities and deadlines.

Preferred Qualifications:

• Experience with Angular, Vue.js, Node.js, or Java.
• Knowledge of mobile app deployment for iOS and Android.
• Familiarity with testing frameworks and CI/CD pipelines.

If you are passionate about mobile and web application development using React and React Native and can join immediately, please apply with your updated resume and cover letter highlighting your relevant experience. Join Mobile Programming LLC and contribute to exceptional digital experiences for our clients

Skills  

• Experience in building or implementing requirements on ZOHO CRM plus products, Zoho Creator, Zoho Projects, Zoho Work-drive, Zoho one 
• Experience in writing Zoho custom functions, with a deep understanding of Deluge, preferred 

• Experience and knowledge of relational databases including work with MongoDB, or other common RDBMS 

Job Responsibilities 

• Deliver technology solutions that are critical to the day-to-day operations and continued growth of the business 
• Participate in requirements-gathering sessions with business users 
• Document requirements for new features, data capture, process functions, reports, and training 

• Functional and System Knowledge 
• CRM customization and assisting CRM Implementation 
• Scripting/Configuring in Zoho CRM / Creator / Desk and other Zoho apps 
• Writing custom functions/ basic integrations/testing and implementing extensions custom functions for ZOHO CRM, Creator, and other Zoho Apps 
• Configuring APIs integration with various systems and Zoho Testing, creation of screens, functionality, and UI in Zoho Creator. 

• Understand system integrations and dependencies 
• Analyze the impact of changes on systems and integrations 
• Process mapping and workflow creation 
• Must have a Functional & Technical Understanding of Zoho applications. 
• Managing all Zoho applications for internal teams including - workflows, knowledge base setup, and user access management. 

• Understand requirements by function and setup processes in Zoho 
• Ensure smooth running of existing applications and handle any kind of challenge being faced by the team 
• Setup knowledge for users by the team, to learn and execute their set of processes 
• Identify opportunities for integration with external apps 
• Act as internal Zoho Support/Zoho creator desk to troubleshoot queries/issues 

• Train users to utilize their specific Zoho apps for their use case 
• Planned, implement, and manage process change initiatives with respective department heads. 
• Configuration of core Zoho Applications like CRM, Desk, Creator, Project, Campaign, etc. 
• Act as internal Zoho Support desk to troubleshoot queries/issues. 
• Conduct monthly reviews with teams to understand adoption/improvements 

• Plan, implement, and manage process change initiatives with respective department heads 
• Use data and reports to make evidence-based decisions to increase Zoho adoption 

Desired Candidate Profile 

• Excellent communication skills. 
• Minimum 3 years experience in Zoho Application. 

• Hands-off experience/inclination to work with Zoho applications. 
• Configuration on Zoho CRM, Desk, Project 
• Workflow / Custom Functions / Blueprint configuration on Zoho. 
• Understanding of Business Processes

We are looking for a Digital Marketing Manager with a mix of creative and analytical skills to develop, implement, track and optimize our marketing campaigns across all digital channels. 

About us

BetterInvest is an investment platform focused on generating passive income streams and building wealth for investors.

We at BetterInvest provides you a variety of alternate investment options which are focussed on generating passive income and helping investors achieve financial happiness. One of the first asset classes that we are launching is fractional ownership in Commercial Real Estate. We are enabling access to wealth creation opportunities that were previously available only to the top 1% of the population. We make commercial real estate investing easy, affordable and transparent. 

Visit www.betterinvest.club to learn more.

Roles and responsibilities

• Build the overall digital strategy for the company
• Plan and execute digital marketing campaigns that generate potential leads to the product
• Responsible for the monthly budgets for the digital marketing
• Use analytics tools to monitor and do complete data analysis from website traffic till conversion
• Monitor campaign performance and identify opportunities for improvement and optimise campaigns accordingly 
• Collaborate with team members on campaign development and implementation
• Measure campaign performance across channels and assess against goals

Requirements

• 3+ years of experience in a digital marketing role and B2C lead generation.
• Experience in running successful marketing campaigns across multiple channels and geographies.
• Deep understanding of paid campaign strategies across channels to drive revenue (Google Ads, Facebook and LinkedIn ads).
• Deep understanding of analytics tools to track and capture key data of the campaigns.
• Excellent verbal and written communication skills.
• Ability to take new initiatives and push the boundaries constantly.

Role of a Quantitative Trader

Role and Responsibilities:

*Candidate is expected to have a rigorous quantitative aptitude and go-get attitude.

*Candidate will be monitoring closely quantitative models in Derivatives markets and manage the Risk of its open Positions

Requirements:

Education (Candidate should satisfy one of the following)

 B.Sc./M.Sc. Mathematics or B.Sc./M.Sc. Statistics from a reputed college with good grades

 B.Tech with good grades and strong quantitative aptitude

 CFA/FRM Level 1 cleared

 Any other degree with Financial Derivatives as a subject and through knowledge of Options Greeks (Portfolio Level, Risk Management, Hedging)

Preferences:

Following skill sets are not required but candidate will get preference if he/she possesses any of the following:

 Working knowledge of python for historical data analysis or working on real-time analytics getting feed from a web API (Data structures, numpy, scikit-learn, tensor flow)

 MATLAB/R for Time series analysis

 Knowledge of AFL ( Amibroker Formula Language)

Benefits and Advantages for Candidate:

 Steep learning curve

 Extensive training on mathematics of derivatives market

 Dynamic work environment.

 Merit based growth

 Quarterly bonuses Based on Performance post training period (where bonus can surpass the base salary)

Pay Structure:

 Extensive training period(probation period) of 3 months(Stipend Paid during training period INR 20,000)

 Pay Structure post the training period:

Base Salary of 5 Lacs p.a  + Performance Bonuses

Working Hours:

We neither believe in staying unnecessary in office if there's nothing productive to be done nor do we believe in long unproductive lunch breaks.

 Standard Market Hours : 8:45 – 5.00 p.m

 Training Pre and Post market hours

Benefits

We pay top salaries with lucrative esops options.

Opportunity to work and learn with very mature, helpful and highly motivated techies.

Our environment is vibrant and full of energy. We are looking for like-minded people who love to “code” and have passion in building great software.

Flexible timings.

Quarterly parties

Rewards and Recognitions

Unlimited Leaves

Flexibility to work remotely

Flexibility to work from Gurgaon or Bangalore Office

Half yearly review cycle

React Native Lead. We want you to have a chat with the candidates whether they are good on these points and do they have the experience as per mentioned in JD. It will be beneficial for us to filter out profiles for RN Lead.

Job Description / what you'll be doing

• Leading the team to build cutting edge React Native applications.
• Architects build and maintain excellent applications with clean code.
• Implement pixel-perfect UI's that match designs. Knowledge of scalable sizing of UI is a must.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Integrate third-party APIs.
• Write unit and integration test cases.
• Release applications to IOS and Google Play stores.
• Must understand iOS and Android native code which can be used to write bridges.
• Can work in pod structure. 
• Must be comfortable in the SCRUM process. Complete two-week sprints and participate in sprint retrospectives and daily standups.
• Assist with building estimates and pipeline for tasks rollout.
• Good communication and people skillset.
• Work with modern tools including Jira, Slack, GitHub, Firebase, GTM, Google play console, AppStore Connect, etc.
• Be part of a community of developers who share knowledge and help each other as problems arise.
• Ability to work through new and difficult issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of applications.
• Must be familiar with profiling and performance monitoring of the application.
• Ability to achieve stretch goals in a highly innovative and fast-paced environment

Requirements

• 6+ years of professional experience working with Mobile application development and 2-4+ years of experience with React Native development.
• Experience working with Swift / ObjectiveC, Java / Kotlin required.
• Should have a crystal understanding of App architecture and how to React interacts with the native layers for iOS and Android respectively
• Excellent JavaScript Developer has a deep understanding of scope and closures, ES6, Object prototypes, Async, Hooks, Functional components, and Performance
• Excellent Code reviewer and champion at writing unit test cases
• Should be able to evaluate alternative multiple system designs and solutions and make data-backed decisions in his/her approach
• Meaningful experience working on large, complex systems.
• Ability to take over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process. extreme ownership
• An understanding of best practices and a commitment to following them.
• A positive mindset and can-do attitude.
• Forensic attention to detail.
• Mentoring, onboarding, and interviewing the candidate
• Experience mentoring junior software engineers to improve their skills and make them more effective product software engineers
• Experience influencing software engineers- best practices within your team
• Passion to design and develop intuitive user interface
• Sound business judgment, proven ability to influence others, and strong analytical thinking skills
• You work well within a team environment and enjoy working in the office with your colleagues.

Must have -

1- Magento 2 working experience for minimum 2 years

2- Work with Magento integration systems, viz CMS/CRM/Payment gatway/shipping etc

3- Analyse, code, debug, test, document & deploy application

4- Experiance building REST API

5- Knowledge of GTM and FB integration

Good to have-

1- Magento 2 certification

2- Experience in fronted tech like HTML5, CSS3, JQuery and ReactJS

3- Experience of working on PWA apps