Entrepreneurs in Residence

BUSINESS DEVELOPMENT MANAGER 

Position: Business Development Manager

Experience Level: 5+ Years

Job Location: Ahmedabad - WFO

Reporting to: Business Development Head

Position Overview:

We are seeking a dynamic and results-driven Business Development Manager to join our IT services company. The ideal candidate will play a crucial role in driving the growth of the business by identifying new opportunities, building and nurturing client relationships, and expanding our customer base. The Business Development Manager will collaborate closely with the sales, marketing, and technical teams to achieve revenue and business objectives.

Responsibilities:

• Sales Strategy and Execution:
• Develop and execute a comprehensive business development strategy to drive sales and revenue growth.
• Leverage existing industry knowledge and relationships to identify and secure new business opportunities.
• Focus on selling web development, web designing, mobile apps development, mobile app designing, and hosting services to clients in the US, Europe, and other targeted regions.
• Relationship Building:
• Build and nurture strong relationships with clients, understanding their needs and providing tailored solutions.
• Collaborate with the marketing team to enhance brand visibility and generate leads through various channels.
• Proactively engage with potential clients to understand their requirements and offer solutions that align with their business goals.
• Market Expansion:
• Identify and explore new markets and industry verticals to expand the company's client base.
• Keep abreast of industry trends, competitor activities, and emerging technologies to position the company competitively.
• Collaboration with Marketing:
• Work closely with the marketing team to align business development efforts with overall marketing strategies.
• Provide insights and feedback to enhance marketing campaigns and improve lead generation activities.
• Setting Measurable Goals:
• Collaborate with leadership to set revenue targets and establish key performance indicators (KPIs) for business development activities.
• Regularly track and report progress against set goals, making data-driven decisions to optimize performance.

Requirements:

• Proven Experience:
• Minimum of 5 years of experience in business development in the IT Service Industry, with a track record of successfully selling web development, designing, and mobile app services.
• International Sales Expertise:
• Demonstrated experience in securing clients from the US, Europe, and other international markets.
• Proactive Approach:
• Proven ability to take initiative and work independently, with a proactive mindset towards identifying and pursuing new opportunities.
• Communication Skills:
• Strong communication and presentation skills, both written and verbal.
• Team Collaboration:
• Ability to work collaboratively with cross-functional teams, especially with the marketing team.

If you are a results-driven and proactive individual with a passion for business development in the tech industry, we invite you to apply. Join us in shaping the future of our company and making a significant impact in the development and design industry.

1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS

2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS

3) Experience working with micro-services will be a plus

4) Experience working with JWT and IAM systems will be a plus

5) Experience working with Postman , Swagger will be a plus

6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.

7) Strong operating system knowledge is a plus with knowledge of how to manage threads.

8) Working experience with RabbitMQ , Kafka will be a plus

9) Strong knowledge of JS internals is a must.

You can contact me on nine three one six one two zero one three two

Job Title: Customer Support Team Lead

📍 Location: Bangalore

💼 Employment Type: Full-time

🕒 Shift: [Day / Rotational]

👥 Team Size: 8–15 agents (approx.)

Job Summary

We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.

Key Roles & Responsibilities

A. Team Management & Performance

• Lead, coach, and manage a team of customer support executives
• Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
• Conduct regular 1:1s, performance reviews, and feedback sessions
• Prepare rosters and manage attendance to ensure adequate coverage

B. Operations & Service Delivery

• Ensure smooth handling of inbound/outbound calls, emails, and chats
• Act as the first point of escalation for customer issues
• Ensure adherence to processes, SOPs, and quality standards
• Identify gaps and drive process improvements

C. Quality, Training & Compliance

• Conduct call audits and quality checks
• Identify training needs and coordinate with training/QA teams
• Support onboarding and nesting of new joiners
• Ensure compliance with company policies and regulatory requirements

D. Reporting & Stakeholder Coordination

• Prepare and share daily/weekly MIS and performance reports
• Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
• Share insights, trends, and improvement opportunities with management

Qualifications & Skills

• Graduate in any discipline (Postgraduate preferred)
• 5–8 years of experience in customer support, with 2–3 years as Team Lead
• Strong understanding of contact center metrics and SLAs
• Excellent communication, people management, and problem-solving skills
• Proficiency in MS Excel and CRM tools
• Ability to work in a fast-paced, target-driven environment

Preferred Skills

• Experience in BPO / Customer Support / Healthcare support (if applicable)
• Exposure to multi-channel support (voice, email, chat)

Immediate Opening || Switch / Online Testing || Pune / Chennai

Greeting from Verinite Technologies Pvt LTD.

G'day to you, we trust you are well.

We have an Opening for Switch/ Online Testing @ Pune/ Chennai

Looking for candidates who can join us in short notice * Joining bonus available.

WHO IS Verinite?

Verinite is a Consulting, IT services & Information Security Company catering to the clients in banking domain. The core domain expertise is concentrated towards cards, payments, core banking and lending solutions. Verinite provides complete range of Consulting and IT services by leveraging the domain, application and technology expertise.

For more details visit http://www.verinite.com/

Essential Skills for a Job Role:

• Looking for a candidate with having experience as in Switch (Online Testing).
• Candidate should have good knowledge in Acquiring and Issuing concepts of credit cards.
• Candidate should have strong knowledge in Authorizations, ISO messages and its data elements.
• Candidate should be good in transaction processing, merchant settlements. Scheme and Interchange fees.
• Candidate should have basic understanding of Merchant on boarding, ATM and POS device testing.
• Candidate should have worked in Online and Offline scheme certification testing with Visa and MasterCard.
• Should have basic knowledge of CMS (Host systems). How transactions are processed in CMS.
• Should have knowledge about Simulator configuration, setup and connection with Host system.
• Should have good communication skills and coordination with client.
• Good to have experience in Smart Vista,Postilion.

We do have various opening in cards and payment domain (Fintech), you can refer your colleagues, relatives as well.

Open Positions: https://verinite.com/current-openings/

• Strongly following up with queries & being active on comments within defined TAT
• Preparing weekly, monthly reports and delivering appropriate presentations
• Conducting market research & analysing competitors trend over different social media
• Collaborating with placement colleges for campus ambassador programme
• Conducting marketing campaigns

Desired Candidate Profile

• Strong written & verbal communication skills
• Hands-on experience with different social media
• Thorough understanding of marketing techniques
• Excellent knowledge of networking
• Passion for social media
• A results-driven approach    

Skills:

• Strong working knowledge of AWS.
• Implements AWS cloud platform.
• Infrastructure as Code, GitLab CI/CD, and DevOps standard methodologies
• scripting in Shell, Python, Ruby or any preferred scripting language

Terraform expertise is a MUST for this role.

a short exercise on terraform to all shortlisted candidates to demonstrate their hands-on skills on terraform before rolling out the offer

Desired Profile

 Providing expertise on all matters related to CI, CD and DevOps.

 Building and maintaining highly available production systems.

 Developing and maintaining release related documents, such as release plan, release notes etc.

 Ensuring quality releases and managing release and configuration change conflicts to resolution.

 Tracking release and publishing release notes.  Investigating and resolving technical issues by deploying updates/ fixes.

 Onboard applications to DevOps process.

 Setup and configure build jobs.

 Create automated deployment scripts.

 Configure JIRA workflow, and integrate with Jenkins / Micro-services.

Qualification

 Degree/Diploma in Computer Science, Engineering or related field and have previous experience as a DevOps Engineer.

 AWS Certification will be a plus.

 Experience of automation and provisioning approaches, using tools such as Terraform & Cloud Formation

Skillset Required

 Solid experience within release management, infra architecture, CI&CD.

 Highly goal driven and work well in fast paced environments.

 Proven experience of using Jenkins, Unix Shell Commands, Container technology (Docker, Kubernetes),

Java Programming, Groovy Script, Git, Code Branching Strategy, Maven, Gradle, JIRA, ECS, OpenShift.

We are looking for CMS (WordPress and Drupal) Developers for our offshore development center in Indore, India.

Responsibilities:

• 1+ years experience in development, theming.

• Must have knowledge of Customizing WordPress and Drupal Applications

• Develop modify and enhance CMS plugins.

• Develop high-performance, highly scalable, custom development and/or plugin development for WordPress and Drupal sites – integrating templates into CMS.

• Mentor to Junior Developers

• Ability to juggle multiple client projects of varying scope, complexity, and effort.

Requirements:

• Graduate in Computer Science.

• The overall experience of 1+ years in Software Development.

• We are looking for solid CMS (WordPress and Drupal) developer who should have done 3 or more CMS (WordPress and Drupal) projects.

• CMS (WordPress and Drupal) experience is a must.

• 1+ years of experience in development, theming.

• Should be able to write design/requirements documentation.

• Ability to understand technical documents like SRS, Design Document.

• Self-motivated and proactive professional who can take ownership of modules/projects.

• Fluent English communication (verbal & written).

• Test current products and identify deficiencies.
• Suggest solutions to identified product problems.
• Investigate product quality in order to make improvements to achieve better customer satisfaction.
• Plan, create, and manage the overall Quality Planning strategy.
• Collaborate with the Product Development team to ensure consistent project execution.
• Identify quality assurance process bottleneck and suggest actions for improvement.
• Oversee continuous improvement projects.
• Collect quality data.
• Identify key KPIs for product quality.
• Track quality assurance metrics, like defect densities and open defect counts.
• Prepare and present reports and metrics to Senior Management.

• A minimum of 2 years of experience as a Quality Assurance Engineer.
• An experience with a variety of different testing techniques such as UI Testing, Automated testing, Test Driven Development Strategies, etc
• An experience in testing tools such as Selenium, JMeter
• An experience with coding using Python, Java, Node.js.
• An experience with software QA tools and processes.
• Knowledge of MySQL
• A sense of ownership and pride in your performance and its impact on the company’s success.
• Critical thinker and problem-solving skills
• Good time-management skills
• Great interpersonal and communication skill

• A team of aces, from top-tier schools and startups, to work with
• A fast-paced, data-driven, and fun work environment
• A huge appetite for new, disruptive, creative, and implementable ideas
• An open work culture

• Competitive salary
• Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
• Opportunity to grow really fast.
• Opportunity to hire a team & mentor them in the future.
• ESOPs

1. Shortlist
2. Intro call of 15min
3. 1-2 Tech rounds
4. HR round
5. Offer rollout

• Should have experience in application architecture and design
• Proficiency with developing APIs in Python
• Proficiency with frontend web development (JavaScript, CSS, HTML)
• Should have 2-4 years’ experience in leading the team
• Experience object oriented programming (OOP) concepts using Python
• Experienced with full software development life-cycle, programming, database design and agile methodologies
• Experience in using Design Patterns such as MVC and frameworks such as Django, Flask
• Ability to successfully multi-task and prioritize work.

• Experience with developing applications with Angular (2+)
• Experience with Docker and Kubernetes
• Experience with SQL databases, especially PostgreSQL

• Good Communication Skills
• Behavioural:
• Good Leader
• Adaptable / Flexible

• Candidate will be a part of Product engineering global delivery team working as a Technical Lead, leading a team highly talented engineers.
• Candidate would be required (but not limited) to: 
• Team management, mentoring, prioritization of work
• Work with Architecture group for defining Product Roadmap
• Requirement gathering with stake holder for Product enhancement
• Designing, Developing, and documenting the solution
• Providing support for any application issue like performance, availability
• Contributing to actual development of user stories and features etc.

• Ensuring conformity to corporate security and compliance objectives.
• Identifying and implementing service improvement opportunities.
• Responsible for informing the ‘business impact’ of security within the team
• Promptly report security weakness or incidents to the Practice Managers/Leads