Business Developer

We're looking for an experienced Zoho Developer (1-2 years) to join our team! You'll work with internal teams to understand business requirements, configure and customize Zoho apps, and deliver end-to-end solutions. You'll also provide support, troubleshoot issues, and guide junior team members. Required skills include hands-on experience with Zoho Creator, CRM, Flow, Books, Analytics, and more, plus strong problem-solving and communication skills. Experience in client-facing roles and managing multiple projects is a plus.

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

We are seeking a highly skilled Power Platform Developer with deep expertise in designing, developing, and deploying solutions using Microsoft Power Platform. The ideal candidate will have strong knowledge of Power Apps, Power Automate, Power BI, Power Pages, and Dataverse, along with integration capabilities across Microsoft 365, Azure, and third-party systems.

Key Responsibilities

• Solution Development:
• Design and build custom applications using Power Apps (Canvas & Model-Driven).
• Develop automated workflows using Power Automate for business process optimization.
• Create interactive dashboards and reports using Power BI for data visualization and analytics.
• Configure and manage Dataverse for secure data storage and modelling.
• Develop and maintain Power Pages for external-facing portals.
• Integration & Customization:
• Integrate Power Platform solutions with Microsoft 365, Dynamics 365, Azure services, and external APIs.
• Implement custom connectors and leverage Power Platform SDK for advanced scenarios.
• Utilize Azure Functions, Logic Apps, and REST APIs for extended functionality.
• Governance & Security:
• Apply best practices for environment management, ALM (Application Lifecycle Management), and solution deployment.
• Ensure compliance with security, data governance, and licensing guidelines.
• Implement role-based access control and manage user permissions.
• Performance & Optimization:
• Monitor and optimize app performance, workflow efficiency, and data refresh strategies.
• Troubleshoot and resolve technical issues promptly.
• Collaboration & Documentation:
• Work closely with business stakeholders to gather requirements and translate them into technical solutions.
• Document architecture, workflows, and processes for maintainability.

Required Skills & Qualifications

• Technical Expertise:
• Strong proficiency in Power Apps (Canvas & Model-Driven), Power Automate, Power BI, Power Pages, and Dataverse.
• Experience with Microsoft 365, Dynamics 365, and Azure services.
• Knowledge of JavaScript, TypeScript, C#, .NET, and Power Fx for custom development.
• Familiarity with SQL, DAX, and data modeling.
• Additional Skills:
• Understanding of ALM practices, solution packaging, and deployment pipelines.
• Experience with Git, Azure DevOps, or similar tools for version control and CI/CD.
• Strong problem-solving and analytical skills.
• Certifications (Preferred):
• Microsoft Certified: Power Platform Developer Associate.
• Microsoft Certified: Power Platform Solution Architect Expert.

Soft Skills

• Excellent communication and collaboration skills.
• Ability to work in agile environments and manage multiple priorities.
• Strong documentation and presentation abilities.

Roles & Responsibilities:

1. Area/ Lane /Geography Mapping:

Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with

the help of supervisor. Identify new sources in the allocated Area/ Geography and

inform the progress to reporting manager during team huddle.

2. Source Relationship Management:

Responsible for managing the relationship with all sources assigned and identified by

him in his geography/area.

3. Maintain Reports:

Responsible for maintaining reports related to sales and all his activities in the

prescribed format. Should maintain diary on daily basis in the prescribed format of

activities.

4. Channel Partner Recruitment:

Responsible for identifying the need for appointment of a channel partner

5. Team Huddle:

Responsible for attending team huddle on a daily basis as per the set process.

6. Customer Relationship Management:

Responsible for enhancing the customer experience by developing and maintaining

relationship with customers.

7. Completion of File:

Responsible for submission of complete application form, documentations and

information

Desired candidate profile:

1. Must be a graduate from any stream. BFSI experience will be given preference.

2. Should have prior experience in BFSI or NBFC sales

3. Open to travel. Must have a Two Wheeler.

4. Must have good communication skills

Kindly note that candidates who have graduated in 2022 and 2023 only will be considered for the role who are based in Mumbai, immediate joiners

JD - Data Operations Analyst

What is the job and team like

• As a Data Operations Analyst we manage business reporting of numerous teams, constantly monitor performance
• Checking the integrity of the revenue reporting done by the different systems for the correct profitability to be
• reported to the CXOs
• Send reports periodically and alert stakeholders for changes in the key performance metrics
• Allocate efforts to different Business Implementations that help build Profit/Loss statement for the Financials.
• Track crucial data points which affect the core of the business and escalate it to senior stakeholders

Roles and Responsibilities

• Graduate in IT Background(BE/BSc IT/ BCA) 2022 and 2023 graduates only
• Executing a set of business processes daily/weekly/monthly as per Business requirement.
• Provide ad-hoc data support on any urgent reports and material in an expedited manner
• Maintain a list of open tasks and escalations, and send updates to the relevant stakeholders
• Have an eye for detail, should have the ability to look at numbers, spot trends and identify gaps
• Identify efficient and meaningful ways to communicate data and analysis through ongoing reports and dashboards
• Proficiency in SQL, Excel and any statistical and analytical tools such as SAS, SPSS is a big plus
• Managing master data, including creation, updates, and deletion.
• Ability to work in a fast paced, technical, cross functional environment
• Familiarity with Internet Industry and Online Advertising Business is a plus

Ideal candidate

• Import and export large volume of data to database tables as required
• Should be able to write Data Definition Language or Data Manipulation Language SQL commands
• Develop programs, methodologies to get analyzable data on a regular basis
• Good team player and multi-tasker
• Should have the ability to learn and adapt to change
• Self-starter Must be productive with minimal direction
• High-level written and verbal communication sk

Job Details

Work mode- In office

Must have skills - SQL, MS Excel, Communications

EXP:2+YRS
LOCATION: MUMBAI (HYBRID/REMOTE)

GOOD COMMUNICATION

Design, code, test, debug & document software account to the requirement
Develop, maintain, support programs as required
Analyze, diagnose, resolve errors in applications
Follow all standards/methodologies
Participate in requirements analysis