Lead person responsible for maintenance, administration, and support of Sage500, Exact Globe,
IBM Planning and Analytics and IBM Cognos Controller. Experience in one or more is preferred.
Subject Matter Expert for each of the supported systems.
Responsible for managing service requests according to SLA, security management, COA
maintenance and configuration changes. Serve as escalation point for troubleshooting issues per
SLA.
Take an active lead in the continued evolution of Financial Systems landscape at
Provide timely, accurate, and complete responses to user inquiries.
Maintain user procedures, process maps, training materials and documentation. Conduct user
training.
Coordinate user acceptance testing and quality assurance standards for all supported systems.
Develop standard and custom reports to be used by Finance teams.
Work with other IT members and third party vendors to design, develop and maintain system
interfaces.
Responsible for audit control reporting.
Maintain discretion and confidentiality in all areas pertaining to data and proprietary info, both
internal or customer specific.
Skills Requirements:
5-7 years of experience supporting financial systems (SAGE, TM1, Controller are preferred)
Experience working with Exact or SAP is a plus.
Basic knowledge of accounting and financial processes is mandatory.
Advanced knowledge of Excel, with ability to analyze financial data.
Good problem-solving skills to independently identify problems and determine possible solutions.
Ability to work both independently and as a part of a team
Experience with development (ideally, but not limited to VBA, M, etc) would be an advantage.
Ability to communicate effectively in an international environment.
Education Requirements:
Bachelor's Degree in Management Information Systems, Information Technology, Computer Science,
or equivalent years of Systems Administration and Systems Analyst experience.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Individual will be required to sit and/or
remain stationary for extended periods of time. Individual will be required to type and/or operate a
computer and other office productivity machinery for extended periods of time. The worker is
required to have close visual acuity to perform activities such as: preparing and analyzing data and/or
documents; transcribing; viewing a computer terminal and/or extensive reading. The person in this
position may need to occasionally walk or otherwise traverse, stand, exert up to 10 lbs. of force to
push, pull, lift or otherwise move objects, bend, reach, kneel, and/or twist for minimal periods of time.
Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care
should always be taken when lifting, pushing or pulling in an awkward position.
Shubham Vishwakarma
Full Stack Developer - Averlon
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