Business Development Manager

Designation - Technician – Installation /Dismantling /Height Extension (Passenger Hoist / Mast Climbing Work Platform / RSP)

Experience : 1.5 to 4 years

Location : Navi Mumbai or Mumbai

Salary : 20,000 to 30,000

Role Summary

The Technician –is responsible for safe and timely installation, height extension and dismantling of Passenger Hoists, Mast Climbing Work Platforms (MCWP), and RSP systems at project sites.

Qualification & Skills

• ITI (Mechanical / Electrical / Fitter / Welder / Electrician preferred)

• Diploma holders with relevant experience

• Knowledge of installation, extension, and dismantling activities

• Ability to work at height and follow safety procedures

Key Responsibilities

Installation & Commissioning:

• Install Passenger Hoists, MCWP, and RSP systems as per drawings and OEM guidelines

• Perform pre-commissioning checks and support commissioning

Height Extension Work:

• Carry out mast additions, ties installation, alignment

Dismantling:

• Execute safe dismantling and assist in material packing and dispatch

Key Performance Indicators (KPIs)

• Timely installation, extension, and dismantling

• Zero safety violations

• Quality workmanship with minimal rework

• Proper documentation submission

Career Progression

Technician → Senior Technician → Supervisor

CRM Application Support Engineer

1. Position Summary

We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.

This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.

2. Key Responsibilities

A. Microsoft Dynamics 365 (D365) Support

• Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
• Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
• Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
• Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
• Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
• Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
• Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
• Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
• Assist in POC development and survey configuration activities within D365.

B. Azure Portal Support

• Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
• Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
• Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
• Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
• Assist in preparing resource consumption reports and validating Azure billing data.
• Log support requests with Microsoft Azure support and provide required diagnostic information.

C. Sitefinity CMS & Portal Support

• Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
• Assist with CRM portal connector licensing renewals and re-synchronization processes.
• Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
• Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
• Perform routine Sitefinity database checks and maintenance tasks.

D. IVR & Chat Support

• Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
• Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
• Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.

E. Change Request Support

• Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
• Maintain accurate time logs and effort tracking for CR work within the engagement model.
• Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.

F. Operational Duties

• Provide rotational shift coverage within the 0800–2000 AEST operational window.
• Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
• Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
• Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.

3. Required Qualifications & Skills

Education

• Bachelor’s degree in Computer Science, Information Technology, or equivalent.

Technical Skills

• 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
• Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
• Basic to intermediate Power BI skills for report monitoring and troubleshooting.
• Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
• Exposure to Sitefinity CMS or similar content management systems.
• Basic understanding of IVR and chat platforms and their integration with CRM systems.
• Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
• Understanding of ITIL concepts for incident and problem management.

Soft Skills

• Strong attention to detail and systematic approach to issue diagnosis and resolution.
• Good written and verbal communication skills for ticket documentation and client interactions.
• Ability to work in a shift-based model and manage priorities across multiple technology domains.
• Team player with a willingness to learn, take ownership, and support senior team members.
• Proactive in identifying recurring issues and suggesting preventive measures.

4. Preferred Qualifications

• Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
• Microsoft Certified: Azure Fundamentals (AZ-900).
• ITIL v4 Foundation certification.
• Prior experience in application support for clients in the APAC or Australian time zone.
• Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.

5. Key Performance Indicators (KPIs)

• First-call resolution rate and adherence to L1/L2 ticket SLAs.
• Accuracy and timeliness of ticket documentation and escalation.
• Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
• Quality of support provided for CR delivery tasks.
• Client feedback and responsiveness scores.
• Effective utilization within the monthly engagement framework.

Social Media Manager:

We are looking for a Social Media Manager at BLITZPOKER who can enhance our brand and build strong online communities through our various social media platforms. The Social Media Manager will be responsible for developing and administering social media content that is designed to engage users and create an interactive relationship between consumers and the company. The successful candidate will also be required to collect and review social media data to develop more effective campaigns.

Roles and Responsibilities:

• Work closely with the marketing team to develop social media campaigns that help to achieve corporate marketing goals
• Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Monitor the company’s social media accounts and offer constructive interaction with users
• Create methods for finding and saving online customer reviews
• Analyze the long-term needs of the company’s social media strategy and offer quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan

Qualification:

• Bachelor’s Degree in Marketing, communications, or related field
• 3+ years’ experience in social media management
• Exceptional multi-tasking skills
• Able to explain complex social media data in an understandable way
• Strong problem-solving skills
• Knowledge of Facebook’s advertising platform is required

About BLITZPOKER

BLITZPOKER is part of one of the largest poker networks in the world with over a million registrations and 100,000 active users.

In India, majority-owned by i3 Interactive Inc. BLIZTPOKER brings together all the fun and class in the world of online poker games in India with its exciting poker tournaments and promotions. It offers varieties of games in poker like Texas Hold’em, Omaha, Open Face Chinese Poker among others for professional and recreational players.

Responsibilities and Duties:

1. Work on an intranet portal for excellent employee user experience and productivity using Java full stack tools (React/Angular + Java (Spring boot)
2. Support Web App built for employee IT Applications provisioning process.
3. Take static design components and develop solutions to elevate work into engaging digital experiences.
4. Collaborate with the team to build backend code and integrations as needed.
5. Develop user interfaces that are standards-compliant, cross-browser compatible, and performance-optimized.
6. Create and maintain a repository of common and reusable code.
7. Develop and maintain documentation for code.

Qualifications & Skills:

1. Hands on experience with HTML, CSS, JavaScript, React (or Angular with willingness to explore React)
2. 6+ years of experience in Java full stack web app development
3. Familiarity with developing custom components as well as using component libraries such as MUI/Bootstrap/Ant Design
4. Comfortable navigating inside a UNIX/Linux environment
5. Ability to write REST APIs and consume with AJAX calls
6. Experience with Java/ Core Java

Perks and Benefits:

1. Attractive Bonus and Stock options for eligible positions
2. A whole suite of best in class leave bouquet: Paid Time Off , Maternity leave, Paternity leave, Sick leave, Casual Leaves, National Holidays  etc.
3. Medical insurance benefits of 5L covering parents (including COVID hospitalization)
4. Learning and Development - certification reimbursement (as applicable)
5. Host of benefits to curate your salary as per your need
6. Relocation benefits
7. World class office infrastructure with Gaming rooms, plush pantry and Break out areas. 

About YEXT:

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like Taco Bell, Marriott, and Jaguar Land Rover—as well as organizations like the U.S. State Department—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Requirement :- Java Tech Lead (with knowledge of Angular)

• 5+ years of experience into Java 6/7/8, J2EE, EJB, Servlets, JSP, JDBC, LOG4J, JSON, XML
• 3+ years of experience in Spring Boot, Sprint Rest, Spring MVC.
• 5+ years of experience in REST, Micro service Development
• Knowledge of Design Patterns (Good to Have).
• Proven Experience in building complex web systems that have been successfully delivered to customers
• Experience in writing SQL-queries and knowledge of PL/SQL
• Experience in working with databases Oracle 10g, 11g, Postgres, Cassandra etc
• Exposure/Experience in working/setting up CI and CD environments (DevOps).
• Knowledge of development lifecycle, standards, approaches, utilities and environment: shells, version control systems, IDEs, project assembling tools;

Responsibilities:

•Participate in requirement, design, implementation, testing and support of custom banking solutions, which include features enhancements, new functionalities, and back-end systems integration.

•Define and manage resource plan together with the Project Manager aligning to the project schedule.

•Plan and drive the project's technical execution to achieve the committed scope and timeline.

•Monitor and report technical execution progress as well as all technical issues, risk or mitigation plan in a timely manner.

•Ability to coordinate multi-teams (e.g. customers, internal functional and technical SMEs), to understand business requirements, technical design and preparing of technical specifications.

•Assist in estimation of efforts and timescales for tasks delegated to the team.

•Contribute to design/code reviews for quality assurance and conformance to Company standards / guidelines.

•Hands-on participate in development and bugs fixing.

•Commit to continuous improvement and refinement of delivery.

•Strong technical knowledge and skills, consistently provide technical guidance and develop team members.

•Responsible for forward resource management, team building and staff career growth.

Requirements:

•Degree in Computer Sciences / Software Engineering / Information Technology.

•At least 5 years of working experience in Java EE development (preferably in the financial industry).

•Individual that is optimistic, proactive, good initiative, passionate, strives to achieve more as a team, and is able to motivate others.

•Understand design documentation standards such as Unified Modelling Language.

•Experience in various Java EE frameworks and design patterns. Preferably on Micro services architecture.

•Exposure in Java MVC frameworks such as Spring Boot.

Key Requirements-

Experience required- 0 to 2 years

1. Having a personal Mac book is preferred.

2. Knowledge of Java, Objective-C, Swift, web technologies, and UI/UX standards (Mandatory)

3. Good understanding of iOS release cycle and familiarity with CI/CD platform and pipelines

4. Knowledge of iOS frameworks such as Core Data, Core Animation, etc.

5. Proficient understanding of code versioning tools

6. Understanding of Apple's design principles and interface guidelines.

7. Degree in Computer Science, Engineering, or related field.

Roles and Responsibilities :

1. Writing clean and efficient codes for IOS applications.

2. Troubleshooting and bug fixes for applications, to ensure that codes are clean and secure.

3. Developing new features and user interfaces from wireframe models

4. Recommending changes and enhancements

5. Writing clean, readable, and testable codes.

6. Staying up to date with new mobile technologies trends, applications, and protocols.

You can apply here directly-

https://docs.google.com/forms/d/e/1FAIpQLSfvlGAkys6bHSG9gTnnUZYRKD8QHNmT4J3jYKm76D7flg2xwg/viewform?usp=sf_link

Work Experience Required:

1) Senior-level Developer with 3+ years of experience in .Net technologies (.NET Core).

2) Have good hands-on experience working with Angular / Vue JS (Preferable) / React

3) Have strong hands-on experience of Entity Framework and writing LINQ queries.

4) Typescript experience is a plus.

5) Strong Web API and MVC app development experience is a plus.

Important skills:

• Review requirements, create system design documents and develop solutions
• Proficiency in C#, Angular-2, http://asp.net/">ASP.NET, OOPS, http://ado.net/">ADO.NET, WCF, Amazon Web service & cloud, JQuery, LINQ, XML Schema, XSLT & SQL Server
• Web API & Entity Framework
• Should be well versed with Data Structures & algorithms, Multithreading, and optimization Technique.
• Knowledge of SOA architecture will be an added advantage.
• Should have capabilities to develop the core modules/components and should have experience in one or more complete life cycle modules
• Preferable if having an understanding of software development lifecycle and exposure to AGILE and SCRUM Methodologies
• Strong analytical and problem-solving skills and Excellent verbal and written communication skills
• Experience in Production support will be an added advantage.

RESPONSIBILITIES:

• Plans conduct and lead assignments generally involving moderate, high-budgeted projects or more than one project.
• Manages user expectations regarding appropriate milestones and deadlines.
• Assists in training, work assignment and checking of less experienced developers.
• Serves as a technical consultant to leaders in the IT organization and functional user groups. Subject matter expert in one or more technical programming specialties; employs expertise as a generalist of a specialist.
• Performs estimation efforts on complex projects and tracks progress.
• Works on the highest level of problems where analysis of situations or data requires an in-depth evaluation of various factors.
• Documents evaluate, and researches test results; documents evolution of testing scripts for future replication.
• Identifies, recommends, and implements changes to enhance the effectiveness of quality assurance strategies.

Detailed Job Description:

• Should have experience in Development, Configuration, Implementation, and Support of Salesforce CRM applications based on Apex Language and leveraging Force.com Platform running in Cloud Computing Environments.
• Should work on developing custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, design of Visual Force Pages, Dashboards, Apex Classes, Controllers & Triggers, VF Components, and various other components as per the client and application requirements.
• Should implement security and sharing rules at an object, field, and record level for different users at different levels of the organization. Also should have knowledge of creating various profiles and configured the permissions based on the organizational hierarchy.
• Should have good experience in design and develop Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.
• Should involve in Unit Testing, Test Coverage, and Code Review.
• Should have experience working with Force.com IDE version 23.0, Eclipse IDE, and salesforce.com Sandbox environments.
• Responsible for ensuring the quality of their own work as well as the work of the development team.
• Development responsibilities include doing code review/bug analysis, analyzing development and impacts.
• The candidate should have strong programming, debugging experience, and excellent problem-solving skills.