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- Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily
- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed
- Partner with Human Resources and functional Leaders to formulate career progression / employee development plans
- Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings
- Perform quality review functions for the team, including real time and recorded call monitoring sessions and end to end error checking, reporting, and validation through the appropriate channels
- Share quality results with phone agents and leader, identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance
- Coaching team members at all levels; development of poor performers whilst also inspiring top performers.
- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary
- Participate in business-driven projects and initiatives
- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.
- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.
-Shrinkage & Attrition management
-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.
Hiring: ASP.NET MVC / Core Developer
Location: Ahmedabad |Full-time (Onsite / Hybrid)
Apply: https://prishusoft.com/jobs/junior-aspnet-mvccore-professional
Experience
- 1–4 years in web application development using ASP.NET technologies.
Key Responsibilities
- Develop and maintain web apps using ASP.NET MVC/Core.
- Build and consume RESTful APIs with Web API.
- Collaborate with front-end and design teams for smooth integration.
- Write optimized T-SQL queries and manage MS SQL Server.
- Participate in code reviews and performance improvements.
Technical Skills
- Proficient in C#, ASP.NET MVC/Core, and Web API.
- Strong knowledge of JavaScript, HTML, and .NET Framework 4.5+.
- Hands-on with SQL, indexing, and query optimization.
Bonus Skills
- Experience with Angular / React / Vue.
- Familiarity with TypeScript and unit testing (Jasmine, Karma).
- Understanding of DevOps and CI/CD pipelines.
Soft Skills
- Good communication and teamwork.
- Positive attitude and eagerness to learn.
Join us in Ahmedabad and grow with a passionate tech team!
Advanced SQL, data modeling skills - designing Dimensional Layer, 3NF, denormalized views & semantic layer, Expertise in GCP services
Role & Responsibilities:
● Design and implement robust semantic layers for data systems on Google Cloud Platform (GCP)
● Develop and maintain complex data models, including dimensional models, 3NF structures, and denormalized views
● Write and optimize advanced SQL queries for data extraction, transformation, and analysis
● Utilize GCP services to create scalable and efficient data architectures
● Collaborate with cross-functional teams to translate business requirements(specified in mapping sheets or Legacy
Datastage jobs) into effective data models
● Implement and maintain data warehouses and data lakes on GCP
● Design and optimize ETL/ELT processes for large-scale data integration
● Ensure data quality, consistency, and integrity across all data models and semantic layers
● Develop and maintain documentation for data models, semantic layers, and data flows
● Participate in code reviews and implement best practices for data modeling and database design
● Optimize database performance and query execution on GCP
● Provide technical guidance and mentorship to junior team members
● Stay updated with the latest trends and advancements in data modeling, GCP services, and big data technologies
● Collaborate with data scientists and analysts to enable efficient data access and analysis
● Implement data governance and security measures within the semantic layer and data model
Profile - SQL Database
Experience - 5 Years
Location - Bangalore (5 days working)
Mandatory skills - SQL, Stored Procedures, MySQL
Notice Period - Immediate Joiners
Job Description -
- Strong experience in SQL
- Experience in Databases - MySQL & PostgresSQL.
- Experience in writing & adjusting Stored Procedures, T-SQL.
- Experience in Query optimization Index creation, SQL Joins, Sub-Queries.
About ANAROCK and myHQ
Founded in 2017 by industry veterans, ANAROCK is India's fastest-growing prop-tech company.
ANAROCK is now launching India's largest aggregation platform for Indian real estate brokers and developers to transform how real-estate transactions happen. By providing real-time inventory and accurate information for thousands of properties, - the platforms aim to assist real-estate brokers in the entire transaction journey and helping them increase productivity.
myHQ (by ANAROCK) is India’s largest flexible workspace platform – present across 20 cities. myHQ is changing the way commercial real-estate works by providing on demand / remote workspace solutions to individuals and enterprises.
About the role
We are looking for experienced, enthusiastic product manager to join our product team. You will be leading development of new prop-tech platforms within the ANAROCK Group – Broker Platform and myHQ. Here at ANAROCK, you’ll take on responsibility of building new products ground up as part of new initiatives charter
If you join us, you’ll be an early team member in helping shape:
- Our company culture & product practices
- People that we hire
- The direction & focus of our products
This is an exciting opportunity if you are looking to grow your career and working at a growth stage product company. You will be given complete autonomy and the right team to hit your metrics.
Key Responsibilities
- Identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
- Translate product strategy into product goals, its road-map and delivers goals in line with product strategy
- Creating elaborate mock-ups and wireframes with industry standard prototyping tools
- Defining success metrics and analysing product performance
- Managing the entire product life cycle from strategic planning to day-to-day operations in the product life-cycle.
- Working closely with the Engineering team to deliver on the agreed timelines and removing internal/external hurdles
- Groom and manage a team of product managers and analysts
Desired Skills/ Experience
- 4+ years of experience in product management
- First principle thinking and a strong execution mentality
- Data driven with strong analytical and quantitative skills - ability to use data and metrics to back up assumptions, recommendations.
- Familiarity with iterative development principles and practices - breaking complex problems into small, achievable slices for early and frequent delivery.
- Experience with usability studies and user research.
- Strong collaboration & effective communication skills.
- Comfortable with analytics tools like Firebase, MixPanel, CleverTap, etc. and knowledge of SQL
Nice to have
- Any previous experience with software development
- Built products from scratch or previous experience at working at a start-up
People & Culture
- Freedom to execute, an open culture with passionate and smart co-workers
- Performance oriented team driven by ownership and open to experimentation
Anarock in the news
- https://inc42.com/buzz/real-estate-consultant-anarock-buys-75-stake-in-flexible-workspace-platform-myhq/">Anarock acquires 75% stake in flexible workspace platform myHQ
- https://www.thehindu.com/business/anarock-acquires-tech-platform-apnacomplex/article33612285.ece">Anarock acquires tech platform ApnaComplex
- https://www.livemint.com/companies/news/anarock-to-launch-ai-led-proptech-tool-to-boost-housing-sales-11626763491487.html">Anarock to launch AI-led proptech tool
Key Team Members
- https://in.linkedin.com/in/sunil-mishra-74610915">Sunil Mishra – CSO, Anarock Group
- https://www.linkedin.com/in/utkarshkawatra/">Utkarsh Kawatra – CEO, myHQ
- https://www.linkedin.com/in/vinayak-agrawal-b2003958/">Vinayak Agarawal – CTO, myHQ
Other Perks / Benefits
- Comprehensive term and health insurance for you and your dependents
- Paid maternity / paternity leave to let you spend valuable time with your loved ones
This Delhi-based startup is founded by a successful serial entrepreneur and has raised a total of $5.2M over 4 rounds.
What you will do:
- Transforming creative ideas/ briefs into practical collateral
- Quickly developing concept mock ups to visualize new ideas in context
- Working under pressure with tight deadlines
- Majorly working and coordinating with the marketing team
- Working closely with cross functional teams such as NPS , Ops , Sales and Strategy
What you need to have:
- Graduate from a good design school with 3 to 7 Years of graphic design experience
- Experience in E-commerce/ Consumer Electronics/ FMCG industry preferred
- Knowledge in Adobe Creative Suite (Photoshop/ Illustrator/ InDesign/ 2d Techniques)
- Experience in Motion Graphics and Video Editing is a plus
- Hands on experience in Adobe Premier Pro + After Effects
- Strong presentation, communication, organizational and time-management skills
- Start-up/ early-stage experience
- Ability to work in an entrepreneurial, hands-on and adaptive environment
●Hands-On Experience In Javascript & React Native
●Experience In Developing User Interface Components And Implementing Them Following Well-Known React Native Workflows
●Expertise In Front-End And Understanding Of REST API Design.
●Ability To Write High-Performance, Reusable Code For UI Components
●Good Understanding Of Asynchronous Request Handling, Partial Page Updates, And AJAX
●A Solid Understanding Of Object-Oriented Programming
●Working Knowledge Of Version Control Tools Like Git.
●Familiarity With Application UX Designs
●Unix / Linux Experience
Responsibilities :
●Build Pixel-Perfect, Buttery Smooth UIs Across Both Mobile Platforms.
●Leverage Native APIs For Deep Integrations With Both Platforms.
●Diagnose And Fix Bugs And Performance Bottlenecks For Performance That Feels Native.
●Working With The Design Team To Convert Their Elegant Design Into A Working Model.
●Build Reusable Code And Libraries For Future Use
Optimize Application For Maximum Speed And Scalability
Immediate opening for Sales Executive in Bangalore location.
Looking for candidates who has good experience in sales in Home automation products,motion Sensors,CCTV sales,Smart Switches,sensors,Access control system.
- Cctv cameras ,Fire alarm, Motion sensors, Video door phone, IP camera ,AC Lift, video door phone, Smart lights, Switch controllers and and many more
- Have a good experience in selling cctv cameras have send many companies of cameras hikvision CP Plus security bush Plus and many more
- Biometric locks/ motion sensors/ video door phone /fire alarm/ smart switches/ motion lights/ wardrobe sensors /
Job Profile: Business Development Associate (BDA)
Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond.
This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalised learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!
Business Development Associate - Direct Sales (On-Field Profile)
Sector: Sales
Locations: Across India
Working Days:5 days work week (Saturday and Sunday Mandatory working)
CTC: Rs. 10 Lakhs per annum (Rs.7 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
Rs.5Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months
Business Development Associate - Inside Sales (Office Profile)
Sector: Sales
Location: Bangalore, India
Working Days: 5 days work week (Saturday and Sunday Mandatory working)
CTC: Rs. 8 Lakhs per annum (Rs.5 Lakhs per annum as Fixed pay and Rs. 3 Lakhs per annum as Incentive Pay) (Post Training)
Rs.5Lakhs per annum ( Rs.3 Lakhs per annum as Fixed pay and Rs. 2 Lakhs per annum as Incentive Pay) During the Training program of 2 months










