Oracle BI Developer

• Initiate outbound calls to potential customers to introduce and promote products/services.
• Conduct follow-up calls to nurture leads.
• Build rapport with potential customers. 
• Identify potential leads through effective questioning and conversation.
• Meet and exceed daily, weekly, and monthly sales targets.
• Efficiently manage call time to maximize productivity and achieve sales goals.
• Follow predefined scripts while adapting to customer responses to maintain consistency.

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

This position is ideal for someone with a solid foundation in Java and Spring Boot, who has a deep understanding of modern software development practices and is eager to work in a fast-paced, collaborative environment.

Requirements:

• Strong Java Expertise: Write clean, maintainable, and well-documented code using Java, adhering to best practices and coding standards.
• Spring Boot & Microservices: Develop and maintain scalable, resilient microservices using the Spring Boot framework.
• Design Patterns: Apply design patterns effectively in solving software design challenges.
• Unit Testing & Mocking: Write comprehensive unit tests, utilize mocking frameworks, and ensure high test coverage for quality assurance.
• High-Performance Code: Write optimized, high-performance code with a focus on speed, efficiency, and scalability.
• Secure Coding Practices: Ensure all code is secure and compliant with best security practices to protect against vulnerabilities.
• AWS & Cloud-Native Development: Leverage AWS services for cloud-native application development, deployment, and maintenance.
• Relational Databases: Work with relational databases, including writing complex queries and optimizing database interactions.
• NoSQL Knowledge: Basic understanding or hands-on experience with NoSQL databases is a plus.
• Agile Development: Collaborate effectively within an Agile development environment, participating in code reviews, sprints, and daily standups.
• Continuous Integration/Continuous Deployment (CI/CD): Familiarity with CI/CD pipelines and related tools to streamline development and deployment processes.
• Problem-Solving: Demonstrate strong problem-solving skills, troubleshooting, and debugging abilities.
• Collaboration & Communication: Work closely with cross-functional teams, communicate effectively, and contribute to the overall success of the project.

Qualifications

• A minimum of 4+ years of experience with Java.
• BE/B.Tech in Computer Science or equivalent degree required.
• Strong understanding of Spring Boot and Microservices
• Strong Java Expertise
• Good problem-solving skills
• Sound knowledge of OOP principles and best practices.

• Hands-on experience with Vlocity DataRaptor, Vlocity Cards, Vlocity OmniScript, VlocityDX, Vlocity Integration Procedures, Vlocity OM and OM+.
• Certification in a Vlocity supported industry is necessary
• Vlocity CLM is a plus but not required.  
• Hands-on design and development of Lightning Web Components.
• 4+ years of experience in a hands-on technical leadership position
• 3+ years of software development, Salesforce development experience preferred
• 1+ years of Vlocity project experience as Technical Lead
• Vlocity Platform Developer certification
• Vlocity CPQ certification or certification in either Salesforce CPQ or Apttus CPQ
• Vlocity OM certification is highly preferred.

• Handling outbound calls and thus selling the company’s products and services to potential new customers as well as existing customers
• Handling inbound calls and answering various inquiries from customers
• Managing and answering complaints raised from customers on a timely-manner
• Educating the existing customers as well as new customers about new products/services and also updating on improvements/changes done, if any, with regards to current products/services
• Developing in-detail and deep knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Ensuring that the targets are met or exceeded, as set by the management
• Converting the calls into sales closure and thus meeting the targets
• Processing all customer purchases
• Taking feedback from the customers regularly and accordingly acting on the same and improving the sales
• Developing and maintaining good professional relationships with customers to encourage repeat business
• Updating and maintaining relevant data and reporting the same to the business in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant experience of a minimum 1 year in FMCG telecalling sales
• Previous experience of working in a target-oriented environment
• Knowledge of telephone etiquettes
• Good Hindi, English communication skills
• Positive focus with a go-getter attitude    

What you will be working on:

• Apply strategic thinking to design and deliver aesthetically pleasing innovative user-centric design and experiences across web and mobile platforms and devices
• Produce user flows, wireframes, prototypes (for stakeholder discussions/approvals), user interface specifications, and final graphics with a strong visual design element
• Drive the development and communication of design guidelines, patterns, and libraries- Keep a keen eye for detail and a passion for - pixel-perfect- fit and finish

What makes a great Product Designer for University Living?

• 3-6 years of experience in Product (UI/UX) Design
• At least B.Tech. degree with a background in consumer internet products
• Proficiency in Adobe XD, Sketch, Photoshop, CorelDraw, Illustrator, OmniGraffle, or other visual design and wire-framing tools
• Demonstrable UI design skills with a strong portfolio
• Strong believer in mobile-first and responsive design
• Understands the latest in visual and interaction design trends.
• Understanding of HTML5, CSS4, JavaScript, Bootstrap 4
• Familiarity with development frameworks such as Angular, React

Why should you join us?

• Compensation is better than Market Standards
• ESOPs (for exceptional candidate)
• Exposure with advanced technology
• Free Healthcare
• Provident Fund Allowance
• Monthly Rewards & recognition Program
• Competitive Annual Appraisals & Internal Promotions

2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most

Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission tosimplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.

Key Job Responsibilities:

• He/She is a responsive team player who can proactively contribute for building technicalstrategies for applications and systems by promoting an understanding of the technology andbusiness roadmap.

• He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
• Work very closely with various business stakeholders to drive the execution of multiplebusiness plans and technologies.

• Work closely with Product, Design, and Marketing to conceive features, plan projects, andbuild roadmaps

• Prior experience with scalable Architecture managing team of minimum 5 engineers andcoaching, mentoring while maintaining a role with code development.

• Proven history of contributing to product strategy and shipping products with multi-functionalteams.

• Highly involved in recruitment while building team also leading app development for bothplatforms

• Promote and support company policies, procedures, mission, values, and standards of ethicsand integrity.

Minimum Qualification:

• Total of 10+ years experience
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,popular frameworks & libraries}, JVM, GC tuning, performance tuning)
• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, RESTExpress etc
• Worked on Relational data stores viz. MySQL, Oracle, or Postgres

• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc

Regards,
Volks consulting

Overview

Xcelpros is a Global company, headquartered in Chicago (US) with multiple locations in US and Bengaluru, India. Our focus is Tech Innovation, Product Development and Technology Consulting.

We are hiring for our Product Development team and have an immediate need for a Backend Developer / Fullstack MERN Developer. The position calls for someone with a mindset who can build great products, manage multiple projects and related tasks on deadline. We are looking for high-quality and passionate developers that want to be a part of a great product team.

You need to have at least 2 years of demonstrated experience  as a Backend Developer using MERN (NodeJS, MongoDB, PostgreSQL & Express) & GraphQL technologies. The candidate will work closely with our internal teams in the design, development, launch and enhancement of various products.

About XcelPros

XcelPros is a Global company, headquartered in Chicago (US) with multiple locations in US and Bengaluru, India. XcelPros is focused on Tech Innovation, Product Development and Technology Consulting.

XcelPros specializes in technology solutions for Business-to-Business (B2B) and Business-to-Consumer (B2C) areas. We believe technology is the enabler of exponential growth for us and our customers. We are strategists delivering innovative business and technology solutions.  We have been well funded and operational since 2011.

XcelPros and affiliated group of companies are proud to foster a high-performance culture, one that's defined by having the best people, with the skills and determination to deliver above and beyond. We look for insightful and astute professionals who are also forward-thinking, confident, self-motivated and globally minded. Our core team consists of professionals with a wide range of skills and backgrounds.  XcelPros is continuously looking for talented, highly motivated individuals who believe in excellence and are committed to providing superior service to our customers and stakeholders. 

Experience

• Minimum of 2 years of experience in the design and development of  Web and Mobile applications using NodeJS, MongoDB, PostgreSQL, Apollo - GraphQL and React
• You are required to have experience with development in Microservices Architecture 
• Experience with NestJS framework is a major plus
• Hands on experience with GoLang is not mandatory but a major plus

Start Date - Immediate

Positions - 2 (Immediate Need)

Responsibilities

• Minimum of 2 years of hands-on experience building applications in NodeJS, MongoDB, PostgreSQL, Apollo - GraphQL and React
• Strong and mandatory experience of 2 years of experience in building applications using the Microservices architecture in NodeJS
• Strong and mandatory skills in Automating Components, Perceptibility, Configuration Management, Debugging & Consistency while writing Microservices.
• Experience building applications using NestJS or similar frameworks is a major plus 
• Experience building applications and service integrations using Apollo /  GraphQL
• Adhere to best practices of engineering by writing high-quality code.
• Hands on experience in Elastic Search and related technologies
• Hands on experience with one or more testing frameworks such as  Jest
• You are required to write / conduct unit & integration testing to ensure code meets high-quality standards
• Collaborate with multiple stakeholders, including Production Support, BAs, Architect, Project Managers, and Product Owners to deliver high quality solutions.
• Develop, build, configure and unit test solutions from low level designs
• Ensure that solutions meet requirements outlined in the design documentation
• Perform all work to agreed time, cost and quality constraints
• Ensure that developed solutions are peer reviewed and formally documented
• Design, develop, test and document detailed technical specifications for application components built using MERN (MongoDB, ExpressJS, ReactJS, NodeJS) stack and integrations
• Develop and maintain high traffic / high performance React and Node based e-commerce web applications and web services, including support for mobile
• Participate in support activities to help UI developers integrate with APIs / services
• Create and maintain scalable infrastructure leveraging modern AWS cloud platforms
• Knowledge of all development aspects within an Agile SDLC framework, including; estimation, design, development, unit test, code reviews, and documentation
• Develop solutions that satisfy business requirements as outlined in user stories, and within agreed upon timelines
• Ensure solutions are of high-quality with regards to following standards and best practices, as well as satisfying security and performance requirements
• Collaborate effectively with other Agile team members
• Work with the Production Support team in the research and resolution of production issues.
• Prior hands-on experience with architecture for Web and Mobile technologies, E-commerce, Payment Gateways, Data security and encryption is a major plus
• Experience with CICD, containers and container management platforms(Dockers, Docker Swarm/Kubernetes, etc.)
• Knowledge of GOLANG is a major plus
• Good understanding of the Twelve-factor App methodology is a major plus
• Experience defining new architectures and ability to drive project from an architecture standpoint is a major plus
• Experience with Security configuration is a major plus
• Experience in understanding platforms & key AWS services like Elastic Beanstalk, AWS Lambda, ECS, AWS Fargate, EKS, EC2, S3 etc. is a major plus
• Troubleshoot and resolve complex technical issues in cloud integrations
• Highest levels of code quality
• Needs to conduct weekly code reviews
• Ensure timely and quality release of the product in collaboration with other team members
• Must be a self-starter and able to build up presence in the team.
• Perform other related duties as assigned

Technical Expertise / Hands-On Skills:

• MERN (MongoDB, ExpressJS & Node JS)
• PostGreSQL
• Apollo GraphQL
• JEST
• RESTAPIs

Key Deliverables

• Develop very high sense of ownership, the zeal to build scalable applications
• Develop a deep understanding of product development and start-up ecosystem
• Work with a performance oriented team driven by ownership and open to experiments
• Build customer facing technology product for global customers
• Collaborate with development teams to help identify and develop reusable platforms/libraries.

Key Requirements

• Can do attitude
• Highly motivated to bring fresh thoughts to the table
• Highly creative and most importantly willing to exercise it
• Self-starter and self-learner focused on research and learning
• Ability to play a variety of roles and most importantly take accountability
• Ability to communicate openly and embrace various perspectives without judgment
• Believe in a ”No politics” attitude. Politics can be detrimental to yourself and the organization.