
testing
Good knowledge of Informatica ETL, Oracle Analytics Server
Analytical ability to design warehouse as per user requirements mainly in Finance and HR domain
Good skills to analyze existing ETL, dashboard to understand the logic and do enhancements as per
requirements
Good communication skills and written communication
Qualifications
Master or Bachelor degree in Engineering/Computer Science /Information Technology
Additional information
Excellent verbal and written communication skills

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Overall responsibility:
- Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
- Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
- Develops and implements methods to record, assess, and analyse customer feedback.
- Develops and implements training and quality assurance programs for new hires and experienced employees.
- Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.
Day to day responsibilities :
- Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
- Implementing customer support processes to enhance customer satisfaction.
- Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
- Assessing support statistics and preparing detailed reports on the findings.
- Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
- Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department
Mandatory Certifications:
- ISO
- Six Sigma BB
Why Join Us :
1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness
2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory
3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.
4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!
5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

Clairvoyant is a global technology consulting, services, and product company. We help organizations build innovative products and
solutions using enterprise stack, big data, analytics, and the cloud. Our global team consists of experienced professionals, with
backgrounds in design, software engineering, analytics, and data science. Each member of our team is highly energetic and committed
to helping our clients achieve their goals.
Must Have:
● A Full stack engineer with 4+ years of hands-on experience working with data-backed front-end web applications.
● Strong with JavaScript programming skills, ReactJs, Nodejs, along with HTML5, CSS pre-processor(s), Bootstrap.
● Good 2+ years of experience on ReactJS and a minimum of 1 year of experience in Nodejs
● Must have hands-on building Data Visualization and manipulation libraries with a rich interface.
● Good understanding of ES6 Concepts, cross domain post messaging, localization, internationalization.
● Ability to write modular, clean, robust code, guide internal teams, perform code reviews, improve the quality of their work with
oversight and feedback.
● Must be good at writing unit tests to cover the code.
● Good understanding of Redux and Saga.
● Basic understanding of CI/CD.
● Ability to build and leverage reusable templates for internal and customer usage.
● Understanding of cross-browser compatibility issues and ways to work around them. Awareness of server side MVC frameworks,
web services, and web communication protocols and message formats.
● Understanding of user interface design, responsive design, usability, and accessibility concepts.
● Strong problem-solving abilities and analytical skills, ability to take ownership as appropriate.
● Must be able to integrate quickly into the team and work independently towards team goals.
● Excellent communication and coordination skills, willing to learn new skills.
● A good understanding of how a payment network provider works will be an added advantage.
Soft Skills
● Strong problem-solving abilities and analytical skills, ability to take ownership as appropriate
● Must be able to integrate quickly into the team and work independently toward team goals
● Excellent communication and co-ordination skills, willing to learn new skills
Key skills: ReactJs, Nodejs, ES6, JavaScript, HTML5, CSS3
Education: Bachelors (preferably BE/B. Tech.) - Computer Science/IT
Exciting Opportunity for Aspiring Video Editors! Join Marktecons for Video Editor Internship for a 1-Month Experience! 🌟🎥
Are you passionate about video editing and ready to kickstart your career in the world of visual storytelling?
We have an incredible opportunity for you!
Marktecons is thrilled to announce thr Video Editor Internship , offering a hands-on experience in the art of video editing.
This 1-month internship is designed to provide you with valuable skills, mentorship, and an opportunity to showcase your creativity.
About the work
1. Reviewing and selecting footage: You'll need to go through all the raw video footage to select the best takes to use in the final video.
2. Cutting and editing: You'll need to edit the video, using tools like trimming, cropping, and transitions to create a smooth and engaging final product.
3. Adding effects: You may need to add visual effects or filters to the video to enhance its overall quality or create a particular mood.
4. Incorporating sound: You may need to add music or sound effects to the video, as well as adjust volume levels and sync the sound with the visuals.
5. Collaborating with the production team: You'll need to work closely with producers, directors, and other team members to ensure that the final video meets their expectations and vision.
6. Managing project timelines: You'll need to be able to manage your time effectively, ensuring that projects are completed on time and within budget.
7. Staying up-to-date with industry trends: You'll need to stay up-to-date with the latest trends and technologies in the field to continue producing high-quality content.
Skills:
Proficiency in video editing software such as Adobe Premiere Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator
Excellent understanding of post-production workflows, including color grading, audio mixing, and visual effects.
Ability to take files from Graphical softwares like Adobe Photoshop Adobe Illustrator and utilize them in the edit.
Strong attention to detail and the capacity to maintain consistency in visual style and adherence to brand guidelines.
Portfolio showcasing previous video editing work is highly desirable.
The company has a wide distribution of networks locally and globally with its current 650 owned centres covering more than 40,000 locations. They have established themselves as a priority express service provider in the e-commerce B2C deliveries market with its customised services and strong footprint.
They are listed on NSE and BSE, and have 2900 highly skilled employees working across 650 offices all over India.
What you will do:
- Timely preparation and implementation of training calendar on monthly and annual basis
- Identifying the training needs of the employees and nominating for the suitable programs
- Timely nominations for all training programs (Internal & External) and making arrangements/ communication/ coordination
- Organizing induction training programs
- Conducting training programs for front line employees by aligning organizations’ learning strategy with business objectives
- Preparing monthly and annual training MIS and maintaining record of all trainings in HRMS/ERP
What you must have:
- Strong communication and presentation skills
- Ability to research and develop training material
- Excellent time management, problem solving, organization and leadership skills
- Good command over MS office tool
- Knowledge of various tools/ aids used in training
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Analyzing the marketplace to find capable manufactures who provide the best product cost, quality and delivery objectives insuring maximum bottom-line impact
- Managing the end-to-end RFx process, Supplier selection including negotiating the best cost and contract
- Managing the supplier relationship on an ongoing basis including holding the supplier to quality and compliance requirements
- Developing negotiation strategies to deliver against business objectives and achieving sustainable relationships with suppliers. This includes periodic rebidding to ensure our costs remain competitive
- Developing risk mitigation strategies including contingency plans, lead-time reductions and supply chain efficiencies
- Being responsible for selecting suppliers that can reliably deliver products on spec at high quality levels and targeted costs.
- Regularly monitoring key aspects of factory and supplier performance levels through a scorecard and audit process.
- Interacting with multiple internal and external stakeholders and regularly updating leadership on progress
- 3+ years experience in strategic sourcing, supply chain management or supplier management
- Bachelor’s degree - BE/ BTech
- Experience in supplier negotiations
- Understanding technical requirements and translating them to business/ sourcing parameters is a must
- Smart, creative thinker and problem-solver, fast learner, with demonstrated initiative
- Willingness to adapt to fast changing situations encountered in startups
- Strong writer and communicator, excellent listener, with superior sales skills and comfort regularly interacting with strangers
- MBA from a reputed college
- Experience in consumer electronics and good understanding of electronics manufacturing
- Prior experience in setting up sourcing programs, supplier management scorecards and dashboards
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Digital Marketing - Head, you will be responsible for Handling and guiding various digital marketing activities which include but are not limited to, SEO, PPC, Social Media Marketing, Content Marketing, Affiliated marketing etc. and also overseeing and guiding the overall digital campaign management.
What you will do:
- Creating, managing and guiding a team of digital marketing specialists
- Managing various existing digital marketing channels and also initiating and implementing measures to explore new channels
- Crafting digital or online marketing strategies and thus contributing towards the increase in business
- Creating and managing quality content in relevant online platforms to attract the correct audience at the correct time
- Extensively being involved in budgeting and planning of the company’s digital marketing division
- Evaluating important metrics that affect the company’s website traffic, online campaigns, and target audience
- Strategizing and implementing new digital marketing possibilities and also working constantly towards improving the current existing options and techniques
- Obtaining and constantly working on the feedback being received on the current digital marketing platforms
- Tracking, measuring, and working on the results obtained from SEO and SEM strategies and accordingly formulating effective measures
- Working closely with various internal as well as external stakeholders
What you need to have:
- 4 plus years of demonstrated track record of developing senior-level client relationships.
- Very strong understanding of Digital Analytics. Hands-on experience and deep expertise in Google Analytics, Google Adwords, and Facebook advertising.
- Strong relationship management skills.
- Excellent communication and presentation skills as well as a proven ability to develop well-positioned and thoughtful documents and presentations.
- Thorough knowledge of the principles of advertising, marketing & media with thought leadership around the dynamics of the digital and interactive space, specifically Social, Digital Media, and Search.
- Ability to use alternative analytical approaches to solve digital/interactive marketing problems.
Must Haves:
Proven track record of handling sizeable payment gateway reconciliation cycle from end to end for min 5 years and overall experience of 8 years.
Knowledge of automating the entire payment gateway reconciliation with the help of tools and making sure internal controls adhere with respect to the process.
Robust negotiation skills with all PG’s and maintaining professional cordial relationships with them and see how the work is getting done from them.
Managing a team and driving the PG process smoothly.
Experience from on-boarding new merchants' bank reconciliation till settlement.
Good To Haves:
Knowledge of ERP as well as accounting including advance excel formulas along with strong analytical Skill.
Sound knowledge of GST, Processing of Invoices on Gross Settlement/Net Settlement, Debit notes, credit notes, etc.
Responsible for robust communications for any PG related matters to internal and external stakeholders.
Experience in managing a team and driving the PG process smoothly.
Location : Bangalore
Experience : 3-8 + yrs of relevant experience in handling social boards like Facebook, Twitter, Instagram, etc.
Managing presence of all the south (Kannada, Tamil, Telugu, Malayalam and Marathi properties on social media
Implementing websites social media strategy
Tracking social media conversations about the brand
Tracking social trends for potential viral content
Tracking competition on platforms
Collaborate with Product Development team.
Monitoring trends in social media tools, trends and applications
Implementing insights gained from social media monitoring.
Should be comfortable in handling a small team.
Responsible for copy and Video editing of news stories that go up on the websites.
Should have excellent command over Hindi and English
Excellent overall writing skills in a number of different styles/tones Impeccable spelling and grammar.
A deep understanding of customers and what motivates them online.Great research, organizational, and learning skills.
Researching markets and industries to compare and create content that is innovative and original.
Consistently brainstorming and collaborating with team for new ideas and strategies.
Coordinate with marketing and design teams to illustrate articles
Familiarity with keyword placement and other S E O best practices
High comprehension of software like Microsoft Word and Google Docs
Paraphrase or write content from scratch depending on specific instructions provided in the work order Revises, edits, or updates instructions, information, and frequently asked questions as necessary.
Content Writers Work
Core website copy
Social media posts
Content for banners
Product descriptions
Company bios
Landing Pages
Blogs and news articles
Case studies, whitepapers, and e books
Excellent knowledge of handling social boards like Facebook, Twitter, Instagram, etc.
Understanding of SEO and web traffic metrics
Experience required: Candidates with 3-8 + yrs of relevant experience in similar newsroom role will be preferred.


