11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai
Apply to 11+ Help desk Jobs in Mumbai on CutShort.io. Explore the latest Help desk Job opportunities across top companies like Google, Amazon & Adobe.
Role = Front desk Executive
Location = Powai and Santacruz, Mumbai
Working days = 6-day working
LOOKING ONLY FOR FEMALE CANDIDATES
MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software
Job Description for Front Desk
• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)
• Greet, communicate and welcome clients with a smile.
• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)
• Answer questions and address grievances
• keep updated records and files of the clients
• Familiarity with EcoGreen & Zenoti
• Answering All incoming calls and redirecting them or keeping messages.
• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.
• Be familiar with procedures for handling all aspects of customer complaints or disputes.
• Should be able to handle bookings and process billing part and follow up with clients for balance payment.
• Asking them to book the next appointment while they done with treatment
• Maintain a professional environment and brand decorum.
• Should have a client schedule ready before the client arrives.
• ensuring to inform the client about the waiting time and about the delays in their schedules.
• Responsible for sharing the incident sheet and reporting it to the clinic manager.
• Responsible for escalating client issues to concerned doctors .
• Ensuring timely redemption of packages and sessions
• Ensuring Timely to close bills and pre paid balance of clients
• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.
• Responsible for arranging/coordinating
or keeping ready the machines for movement between the rooms
Lightning Job By Cutshort ⚡
As part of this feature, you can expect status updates about your application and replies within 72 hours (once the screening questions are answered)
Job Overview:
We are seeking an experienced DevOps Engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining the infrastructure and software systems required to support our development and production environments. The ideal candidate should have a strong background in Linux, GitHub, Actions/Jenkins, ArgoCD, AWS, Kubernetes, Helm, Datadog, MongoDB, Envoy Proxy, Cert-Manager, Terraform, ELK, Cloudflare, and BigRock.
Responsibilities:
• Design, implement and maintain CI/CD pipelines using GitHub, Actions/Jenkins, Kubernetes, Helm, and ArgoCD.
• Deploy and manage Kubernetes clusters using AWS.
• Configure and maintain Envoy Proxy and Cert-Manager to automate deployment and manage application environments.
• Monitor system performance using Datadog, ELK, and Cloudflare tools.
• Automate infrastructure management and maintenance tasks using Terraform, Ansible, or similar tools.
• Collaborate with development teams to design, implement and test infrastructure changes.
• Troubleshoot and resolve infrastructure issues as they arise.
• Participate in on-call rotation and provide support for production issues.
Qualifications:
• Bachelor's or Master's degree in Computer Science, Engineering or a related field.
• 4+ years of experience in DevOps engineering with a focus on Linux, GitHub, Actions/CodeFresh, ArgoCD, AWS, Kubernetes, Helm, Datadog, MongoDB, Envoy Proxy, Cert-Manager, Terraform, ELK, Cloudflare, and BigRock.
• Strong understanding of Linux administration and shell scripting.
• Experience with automation tools such as Terraform, Ansible, or similar.
• Ability to write infrastructure as code using tools such as Terraform, Ansible, or similar.
• Experience with container orchestration platforms such as Kubernetes.
• Familiarity with container technologies such as Docker.
• Experience with cloud providers such as AWS.
• Experience with monitoring tools such as Datadog and ELK.
Skills:
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work independently or in a team environment.
• Strong attention to detail.
• Ability to learn and apply new technologies quickly.
• Ability to work in a fast-paced and dynamic environment.
• Strong understanding of DevOps principles and methodologies.
Required Skills: Strong SQL Expertise, Data Reporting & Analytics, Database Development, Stakeholder & Client Communication, Independent Problem-Solving & Automation Skills
Review Criteria
· Must have Strong SQL skills (queries, optimization, procedures, triggers)
· Must have Advanced Excel skills
· Should have 3+ years of relevant experience
· Should have Reporting + dashboard creation experience
· Should have Database development & maintenance experience
· Must have Strong communication for client interactions
· Should have Ability to work independently
· Willingness to work from client locations.
Description
Who is an ideal fit for us?
We seek professionals who are analytical, demonstrate self-motivation, exhibit a proactive mindset, and possess a strong sense of responsibility and ownership in their work.
What will you get to work on?
As a member of the Implementation & Analytics team, you will:
● Design, develop, and optimize complex SQL queries to extract, transform, and analyze data
● Create advanced reports and dashboards using SQL, stored procedures, and other reporting tools
● Develop and maintain database structures, stored procedures, functions, and triggers
● Optimize database performance by tuning SQL queries, and indexing to handle large datasets efficiently
● Collaborate with business stakeholders and analysts to understand analytics requirements
● Automate data extraction, transformation, and reporting processes to improve efficiency
What do we expect from you?
For the SQL/Oracle Developer role, we are seeking candidates with the following skills and Expertise:
● Proficiency in SQL (Window functions, stored procedures) and MS Excel (advanced Excel skills)
● More than 3 plus years of relevant experience
● Java / Python experience is a plus but not mandatory
● Strong communication skills to interact with customers to understand their requirements
● Capable of working independently with minimal guidance, showcasing self-reliance and initiative
● Previous experience in automation projects is preferred
● Work From Office: Bangalore/Navi Mumbai/Pune/Client locations
About CodeRound
CodeRound is an AI-powered hiring solution that enables talent acquisition teams at top product startups to screen and identify the best tech and AI talent. Our platform conducts fast AI-driven technical and AI pipeline interviews, helping companies go from interview to hire in just 7 days, with an industry-leading interview-to-offer ratio of 6:1.
We are growing rapidly and are looking for a Technical Recruiter to help us scale our internal team and ensure top-quality candidate experiences.
Role Overview
As a Technical Recruiter at CodeRound, your primary responsibility will be to screen and engage candidates for both our internal roles and those moving through our AI interview platform. You’ll play a key role in qualifying talent, coordinating interviews, and supporting smooth communication between candidates, hiring teams, and our platform.
This is a high-impact role where you’ll work closely with the founders and product team to shape the future of AI-powered hiring.
Key Responsibilities
- Screen and qualify candidates for our team.
- Conduct initial phone calls and follow-ups with candidates to assess fit and interest.
- Coordinate interviews, track candidate progress, and ensure a smooth hiring experience.
- Collaborate with internal teams to understand role requirements and hiring priorities.
- Maintain accurate candidate data in our internal tools and applicant tracking systems.
- Support customer relationships with timely updates and basic account coordination.
- Act as a friendly and professional point of contact for candidates and clients.
- Work closely with the sales and operations teams to improve hiring workflows.
- Ensure an exceptional candidate and client experience at every stage of the funnel.
What We’re Looking For
- 0–3 years of experience in technical recruiting, sourcing, or talent coordination.
- Strong communication skills—you're confident on calls and clear in writing.
- Familiarity with tech roles and the basics of engineering hiring.
- Organized and detail-oriented with the ability to manage multiple candidates at once.
- Experience with ATS tools, CRMs, or recruiting platforms is a plus.
- Comfortable working in a fast-moving startup environment.
- Bonus: Experience working with hiring platforms or recruiting for B2B SaaS or AI startups.
Why Join Us?
- Be part of a fast-growing AI startup revolutionizing interviewing.
- Work directly with experienced founders and a high-performance team.
- Competitive salary + performance-based incentives.
- Flexible hybrid work environment with opportunities for rapid growth.
If you're a people-first recruiter who loves working with top tech talent, we’d love to hear from you! Apply now and help us build the future of AI-driven hiring.
We are seeking a detail-oriented and innovative Chemical Engineer. The ideal candidate will be responsible for designing, developing, and optimizing processes for manufacturing, ensuring safety, quality, sustainability, and efficiency. This role requires strong problem-solving skills and the ability to work in cross-functional teams to improve production systems.
Key Responsibilities:
- Design, develop, and implement chemical processes for production.
- Monitor and optimize plant operations to improve yield, reduce costs, and minimize waste.
- Ensure compliance with health, safety, and environmental regulations.
- Conduct research and feasibility studies to develop new products and processes.
- Collaborate with R&D, production, and quality teams to improve efficiency.
- Troubleshoot technical issues in manufacturing and propose solutions.
- Prepare and maintain technical documentation, reports, and SOPs.
- Implement best practices for sustainability and energy efficiency.
Qualifications & Skills:
- Bachelor’s or Master’s degree in Chemical Engineering (or related field).
- Strong knowledge of chemical processes, thermodynamics, fluid mechanics, and reaction engineering.
- Experience with process simulation tools (e.g., Aspen Plus, HYSYS, MATLAB) is an advantage.
- Good analytical, mathematical, and problem-solving skills.
- Strong communication and teamwork abilities.
- Knowledge of safety standards and environmental regulations.
Job Description
Cateina Technologies is looking for IBM ACE Developers
Technical Skills
● IBM Message Broker
● IIB ACE
● Kubernetes
● Microservices
● Docker
● EAI and SOA architecture
● Java
● Web services (REST, SOAP)
● JSON, XML
● Database knowledge
● Understanding of Nodes
● Basic Unix knowledge
● Angular JS
● Jira
Required competencies
● Experience in designing, developing, implementing and supporting SDLC by using IBM integration bus/IBM connect API/IBM ACE
● Required API Banking Knowledge Banking Domain, Oracle PL SQL 16 WebSphere Message Broker IBM Integration Bus IIB
● Sound knowledge of REST XML/JSON, WSDL, SOAP, JMS, HHTP, SSL, XSLs, XST and gateway script is required
● Clear understanding of the IBM API Connect architecture and its components.
● Should be clear on the concepts of different protocols (HTTP(s) etc) and RESTful services standards.
Skills
- Strong communication skills both written and verbal
- Any degree
Who can apply
Candidates who:
- are willing to travel to client site
- willing to relocate to Mumbai
Office Location
Cateina Technologies
Vikhroli (West),
Mumbai, Maharashtra 400083
LogiNext is looking for a technically savvy and passionate Principle Engineer - Data Science to analyze large amounts of raw information to find patterns that will help improve our company. We will rely on you to build data products to extract valuable business insights.
In this role, you should be highly analytical with a knack for analysis, math and statistics. Critical thinking and problem-solving skills are essential for interpreting data. We also want to see a passion for machine-learning and research.
Your goal will be to help our company analyze trends to make better decisions. Without knowledge of how the software works, data scientists might have difficulty in work. Apart from experience in developing R and Python, they must know modern approaches to software development and their impact. DevOps continuous integration and deployment, experience in cloud computing are everyday skills to manage and process data.
Responsibilities :
Adapting and enhancing machine learning techniques based on physical intuition about the domain Design sampling methodology, prepare data, including data cleaning, univariate analysis, missing value imputation, , identify appropriate analytic and statistical methodology, develop predictive models and document process and results Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule and on budget Coordinate and lead efforts to innovate by deriving insights from heterogeneous sets of data generated by our suite of Aerospace products Support and mentor data scientists Maintain and work with our data pipeline that transfers and processes several terabytes of data using Spark, Scala, Python, Apache Kafka, Pig/Hive & Impala Work directly with application teams/partners (internal clients such as Xbox, Skype, Office) to understand their offerings/domain and help them become successful with data so they can run controlled experiments (a/b testing) Understand the data generated by experiments, and producing actionable, trustworthy conclusions from them Apply data analysis, data mining and data processing to present data clearly and develop experiments (ab testing) Work with development team to build tools for data logging and repeatable data tasks tol accelerate and automate data scientist duties
Requirements:
Bachelor’s or Master’s degree in Computer Science, Math, Physics, Engineering, Statistics or other technical field. PhD preferred 8 to 10 years of experience in data mining, data modeling, and reporting 5+ years of experience working with large data sets or do large scale quantitative analysis Expert SQL scripting required Development experience in one of the following: Scala, Java, Python, Perl, PHP, C++ or C# Experience working with Hadoop, Pig/Hive, Spark, MapReduce Ability to drive projects Basic understanding of statistics – hypothesis testing, p-values, confidence intervals, regression, classification, and optimization are core lingo Analysis - Should be able to perform Exploratory Data Analysis and get actionable insights from the data, with impressive visualization. Modeling - Should be familiar with ML concepts and algorithms; understanding of the internals and pros/cons of models is required. Strong algorithmic problem-solving skills Experience manipulating large data sets through statistical software (ex. R, SAS) or other methods Superior verbal, visual and written communication skills to educate and work with cross functional teams on controlled experiments Experimentation design or A/B testing experience is preferred. Experience in leading a team required.
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things

Best-in-class technology & software infrastructure in Mumbai
- Proven software development experience and ANDROID skills development
- Proven working experience in ANDROID app development and
- Have published at least one original ANDROID app
- Experience with ANDROID SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Experienced in SWIFT Language
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Should know working with AWS, Git hub, React JS .
Office Location: Goregaon Mumbai
Position description:
2+ years of development experience with mobile application development for Android.
Primary Responsibilities:
- Work closely with the core team for coming up with new features and implementing them
- Work on new products and services
- Provide support to existing applications
- Integrate REST services into mobile applications
Required Skills:
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.
Functional Skills: Kotlin, Retrofit, Room Db, GSON, (Room/SQLite), MVVM, MVP, MVC, Work Manager, Rx java, Dagger 2, Recyclerview, Custom Solutions & Custom Views, GIT & JIRA.






