11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai
Apply to 11+ Help desk Jobs in Mumbai on CutShort.io. Explore the latest Help desk Job opportunities across top companies like Google, Amazon & Adobe.
Role = Front desk Executive
Location = Powai and Santacruz, Mumbai
Working days = 6-day working
LOOKING ONLY FOR FEMALE CANDIDATES
MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software
Job Description for Front Desk
• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)
• Greet, communicate and welcome clients with a smile.
• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)
• Answer questions and address grievances
• keep updated records and files of the clients
• Familiarity with EcoGreen & Zenoti
• Answering All incoming calls and redirecting them or keeping messages.
• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.
• Be familiar with procedures for handling all aspects of customer complaints or disputes.
• Should be able to handle bookings and process billing part and follow up with clients for balance payment.
• Asking them to book the next appointment while they done with treatment
• Maintain a professional environment and brand decorum.
• Should have a client schedule ready before the client arrives.
• ensuring to inform the client about the waiting time and about the delays in their schedules.
• Responsible for sharing the incident sheet and reporting it to the clinic manager.
• Responsible for escalating client issues to concerned doctors .
• Ensuring timely redemption of packages and sessions
• Ensuring Timely to close bills and pre paid balance of clients
• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.
• Responsible for arranging/coordinating
or keeping ready the machines for movement between the rooms
Job Description:
We are seeking a talented UI/UX Designer to join our team. The successful candidate will be responsible for designing and delivering outstanding user experiences, and ensuring that our digital products are user-friendly, intuitive, and visually appealing. This position requires a high level of creativity, attention to detail, and a deep understanding of the latest design trends and best practices. The ideal candidate will have at least 3 years of experience in a similar role, and a strong portfolio demonstrating their design skills and experience.
Roles and Responsibilities:
• Collaborate with product managers, developers, and other stakeholders to understand business requirements, user needs, and design goals.
• Conduct user research, create user personas, and develop user journeys to inform the design process.
• Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and solutions.
• Design user interfaces that are intuitive, visually appealing, and meet accessibility standards.
• Create design guidelines and standards that can be applied consistently across multiple products.
• Work closely with development teams to ensure that designs are implemented accurately and to a high standard.
• Continuously iterate on designs based on user feedback, data analysis, and industry trends.
• Stay up-to-date with the latest design trends and technologies.
Requirements:
• Bachelor's degree in Graphic Design, User Experience, or a related field.
• At least 3 years of experience in a similar role, designing for web and mobile applications.
• Good portfolio demonstrating your design skills, process, and experience.
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, Axure, Balasmiq, or similar.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Strong problem-solving skills, and ability to prioritize and manage multiple projects simultaneously.
• Understanding of design principles and best practices, including responsive design and accessibility standards.
• Familiarity with front-end development technologies such as HTML, CSS, and JavaScript is a plus.
We offer competitive salaries, a collaborative work environment, and opportunities for growth and development. If you are passionate about creating exceptional user experiences and meet the requirements above, we encourage you to apply!
PHP
Laravel
CodeIgniterMust Have - PHP, API, Mysql, Sql
Skills And Qualifications
Strong knowledge of PHP web frameworks
Understanding the fully synchronous behavior of PHP
Understanding of API'S
Familiarity with SQL/MYSQL databases and their declarative query languages
Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
Knowledge of object oriented PHP programming
Understanding accessibility and security compliance (Depending on the specific project)
Strong knowledge of the common PHP or web server exploits and their solutions
Understanding fundamental design principles behind a scalable application
User authentication and authorization between multiple systems, servers, and environments
Integration of multiple data sources and databases into one system
Familiarity with limitations of PHP as a platform and its workarounds
Creating database schemas that represent and support business processes
understanding of code versioning tools, such as Git
quick and effective illustrations, social media posts.
• You will be the one to shape the visual aspects of websites,product packaging and more.
• Your graphics should capture the attention of those who see them and communicate the right message.
Note :- Please keep your portfolio ready while you apply.
Illustrates concept by designing rough layout of art and copy regarding arrangement, size,
type size and style and related aesthetic concepts.
• Obtains approval of concept by submitting rough layout for approval.
• Mastery of Adobe Creative Suite (at least Photoshop, Illustrator and After Effects).
Experience with other creative softwares is a big plus.
• Completes projects by coordinating with outside agencies, art services, printers, etc.
• Contributes to team effort by accomplishing related results as needed
• Strong graphic design skills
• Layout skills and Analytical skills
• An understanding of the latest trends and their role within a commercial environment
• Professional approach to time, costs and deadlines
Ruby on Rails (ROR)
RubyPosition: Senior Backend Developer: Ruby On Rails
At ReDesyn we’re building a creator economy PaaS that turns creators into creator-preneurs by enabling commerce & fan monetisation features for them in a creator super app! With 10k+ creators and 100,000+ customers, we're expanding our team & looking for experienced professionals to join us in Thane.
Details:-
Package: 15-18 LPA
Travel to Thane: Mandatory, Mon-Sat 10 am to 7 pm.
Work Experience: 3+ years
Joining: within 30-60 days
JD:-
ReDesyn is seeking a highly skilled senior Ruby on Rails Developer to join our dynamic team. As a Ruby on Rails Developer, you will play a crucial role in managing data interchange, maintaining our central database, and ensuring optimal server-side performance to meet front-end demands.
Responsibilities:
- Design, develop, and maintain efficient, reusable, and reliable Ruby code.
- Integrate data storage solutions seamlessly.
- Collaborate with front-end developers to integrate user-facing elements with server-side logic.
- Identify and resolve bottlenecks and bugs effectively.
- Contribute to code quality, organization, and automation efforts.
Requirements:
- 3-5 years of experience as a Ruby on Rails Developer or similar role, with software development and infrastructure knowledge as a plus.
- Proficiency in Ruby on Rails, along with standard libraries like RSpec and Devise.
- Strong grasp of Ruby syntax and its nuances.
- Solid understanding of object-oriented programming.
- Familiarity with server-side templating languages (e.g., Liquid, Slim).
- Knowledge of server-side CSS preprocessors.
- Basic understanding of front-end technologies, including JavaScript, HTML5, and CSS3.
- Familiarity with MVC, Mocking, ORM, and RESTful concepts.
- A passion for writing clean, readable Ruby code.
- Ability to integrate multiple data sources and databases into a cohesive system.
- Understanding of fundamental design principles for scalable applications.
If you are a talented Ruby on Rails Developer with a passion for building high-performance, responsive applications, we encourage you to apply. Join our team and be part of our exciting journey in building India's coolest pop culture creator super app.
What you will do:
- Driving the entire vision and delivery of new products, features to keep the business relevant and competitive
- Conducting market and product research to identify potential features or releases
- Managing the roadmap, prioritizing product opportunities, refining feature ideas and maintaining existing features to drive business goals
- Maintaining and updating existing features
- Producing high-level product requirements, iterating with your design and engineering teams
- Engaging stakeholders in leadership, research, data and support
- Coordinating across teams to maintain product and strategy alignment
- Coordinating go-to-market strategies when launching a new product or feature
Desired Candidate Profile
What you need to have:- Bachelor degree in a relevant field or equivalent experience
- Technical background will be a plus
- 10+ years’ experience in fintech product management and market strategy
- Relevant experience in a Fintech Company, especially in the Payments, Digital Banking, Open banking and API banking
- Well-versed with Fintech Innovations in the South East Asian Market
- Proven track record of working with designers, engineers and various stakeholders to coordinate, plan, execute and track product releases from beginning to end
- Strong problem-solving skills and willingness to think outside the box and roll up one’s sleeves to get the job done
- High energy, hands-on, detailed-oriented and ability to work independently
- High degree of self-initiative
- Ability to think outside the box
- Good organizing skills
- Good communication and interpersonal skills
- Team handling skills
- Ability to work and thrive within a fast paced, culturally diverse and hands-on environment
a part of WPP. Neo is a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
We are currently looking for a Manager - Media Operations
In this role, you will be responsible for client relationships and help drive the digital agenda for the respective clients. Would deliver integrated digital solutions to fulfil clients' digital objectives.
Reporting of the role -
This role reports to the Director - Media Operations
3 best things about the job:
- Opinions and ideas are highly encouraged, and everyone has a voice. We are always open to new ways of thinking, especially those that will contribute to the overall success.
- It's a great work environment - You will collaborate with a group of quick-witted, humorous, diverse, and extremely dedicated co-workers and clients who are all passionate about digital media.
- It is innovative and dynamic. There are new things constantly evolving and developing, and we are never static. We believe in the power of digital media to transform the way businesses and consumers can interact.
In three months:
- Gain an in-depth understanding of the ad-ops landscape
- Be trained on the various platforms and tools
- Contribute to the day-to-day operations of the team and take ownership of Campaign Initiations.
In six months:
- Manage and be responsible for all campaigns from start to completion
- Master all aspects of the business including Billing Reporting and Insights as part of the overall campaign execution Get deep into the project and start working on modules adding
value independently.
In 12 months:
- Be responsible and confidentially manage end-to-end operations
- Be a trusted team member and support all activity
- Test, learn, share, and seek different optimization tactics and knowledge share with the wider trading team
Responsibilities of the role:
- Translate Media plan into Prisma line items
- Work closely with the Billing, Finance, and Vendor team to ensure smooth payouts/actualizations
- Maintain Campaign Life Cycle Trackers
- Assist the Client Services team in understanding and conveying Operational aspects of campaign inclusive of all technical aspects- tag, floodlights and page troubleshooting
- Provide reports
- Help to advise/consult with ensuring enhanced quality, delivery in SLA, robust processes, and providing constructive feedback to client.
- Assist in preparing all client nuances/process documents along with maintaining internal quality dashboards.
- Manager a team of 2-3 people.
What you will need:
- Bachelor Degree in any subject / B.Tech preferred.
- Excellence in MS Excel
- 5-7 years of experience in Ad Operations
- Experience in a quantitative field, including: a DFA or ad servers reporting tools with tag implementation tools and analytics/reporting platform
- Ideal candidate will have hands on experience working with Google Campaign Manager, Sizmek, Google Tag Manager
- Brief understanding of Search Social and Programmatic tool.
- Experience with Salesforce/Prisma preferred.edia agencies in India.
- Working with Banks in 24x7 based environment and identify Application problems and advising on the solution.
- Analyzing application/OS logs to spot common trends and underlying problems.
- Analyzing underlying database using SQL queries (MS SQL /Oracle or any other relational database).
- Deploying, testing, and reporting bugs/issues in new modules and support clients in testing.
Skills Required:
- Good analytical and problem-solving skills.
- knowledge of Linux Commands and database queries.
- Knowledge of Application servers i.e Apache Tomcat/ Jboss.
- Knowledge of shell script
- knowledge on Banking Digital Products i.e. IMPS, UPI
Follow Cutshort