11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

                               Key Responsibilities: 

• Develop and execute digital marketing strategies to increase brand awareness and online engagement. 

• Manage and optimize company social media platforms (LinkedIn, Facebook, Instagram, Twitter, etc.). 

• Create, curate, and publish engaging content for digital channels. 

• Perform keyword research and implement SEO strategies to improve website ranking. 

• Manage email marketing campaigns and newsletters. 

• Edit and produce high-quality videos for marketing campaigns and social media. 

• Collaborate with internal teams to align marketing strategies with business goals. 

• Stay updated with industry trends and emerging digital marketing technologies. • Handle Domestic + International exhibitions  

• Co-ordinate with agency and keep website updated. 

• Manage digital assets for exhibitions (banners, invites, branded stationery) • Execute email, WhatsApp, and social media campaigns and reporting. 

Qualifications and Skills: 

• Bachelor's degree in Marketing, Digital Marketing, Communications, or a related field. 

• Proven experience (2+ years) in digital marketing or a similar role. 

• Hands-on experience with social media management and advertising tools. 

• Hands-on experience with Designing tools (Canva, Illustrator). 

• Excellent written and verbal communication skills. 

• Creative thinking and ability to generate innovative marketing ideas. 

• Ability to analyze data and provide insights for continuous improvement. 

• Understanding of video marketing and content creation. 

• Ability to multitask and manage timelines in a dynamic, fast-paced environment 

🔹 Mandatory Skills & Experience:

• Minimum 2–4 years of experience in software development.
• Strong proficiency in Flutter framework for cross-platform mobile app development (Android & iOS).
• Solid experience in PHP (Laravel / CodeIgniter preferred) for backend development.
• Proficient in creating and integrating RESTful APIs.
• Strong understanding of MySQL / PostgreSQL databases.
• Experience with version control tools (Git, GitHub, GitLab).
• Excellent debugging, analytical, and problem-solving skills.
• Ability to work collaboratively in a team environment with strong communication skills.

If interested kindly share your resume at 82008 31681

Company Description

CorpCare is India’s first all-in-one corporate funds and assets management platform based in Mumbai. We offer a single window solution for corporates, family offices, and HNIs to formulate and manage treasury management policies. Our portfolio management system provide assistance in conducting reviews with investment committees and the board. 

Role Description 

• Role- Python Developer 
• CTC- Upto 12 LPA 

This is a full-time on-site role for a Python Developer located in Mumbai. The Python Developer will be responsible for back-end web development, software development, object-oriented programming (OOP), programming, and databases. The Python Developer will also be responsible for performing system analysis and creating robust and scalable software solutions. 

Qualifications 

• 2+ years of work experience with Python (Programming Language)
• Expertise in Back-End Web Development • Proficiency in Software Development specially in Django framework, Fast API, Rest APIs, AWS
• Experience in Programming and Databases
• Understanding of Agile development methodologies 
• Excellent problem-solving and analytical skills
• Ability to work in a team environment
• Bachelor's or Master's degree in Computer Science or relevant field
• Relevant certifications in Python and related frameworks are preferred

Project Overview

Join an exciting early-stage project developing "Fenrir Security" - an innovative autonomous security testing platform. We're building an Electron-based desktop application that leverages AI to automate security testing processes. This is a contract position with potential for long-term engagement as the product evolves.

Contract Details

• Duration: Initial 4-month contract with possibility of extension
• Work Arrangement: Remote with regular online collaboration
• Compensation: Competitive rates based on experience (₹80,000-₹1,50,000 monthly)
• Hours: Flexible, approximately 40 hours weekly

Role & Responsibilities

• Design and develop a cross-platform Electron application from scratch
• Implement both frontend UI components and backend functionality
• Create integration points for the autonomous testing engine
• Build secure communication protocols between application components
• Develop data visualization components for security testing results
• Implement application packaging and distribution mechanisms
• Work collaboratively with AI/ML specialist and security expert
• Deliver working application builds at regular milestones
• Participate in technical planning and architecture decisions

Skills & Experience

• 3+ years experience building production applications
• Strong proficiency with Electron framework development
• Expertise in JavaScript/TypeScript, HTML/CSS, and Node.js
• Experience with modern frontend frameworks (React preferred)
• Working knowledge of desktop application development challenges
• Familiarity with security tools and applications (preferred)
• Ability to work independently with minimal supervision
• Strong problem-solving abilities and communication skills

Why Join Us

• Work with cutting-edge technologies at the intersection of AI and cybersecurity
• Flexible working arrangements and competitive compensation
• Opportunity to shape a product from its foundation
• Potential for equity or profit-sharing in future funding rounds
• Build portfolio-worthy work in an innovative security product

Selection Process

1. Initial screening call
2. Technical assessment (paid task)
3. Final interview with founder

If you've ever wanted to have a chance to sell products that have a visible and immediate impact in people’s lives, if you believe in owning what you help build like we do, and if

You’re looking for a place that will challenge you to improve every day, then we think

that you’ll feel right at home with us 

Key responsibilities:



Prospect for potential new clients and turn this into increased business.



Cold call as appropriate within your market or geographic area to ensure a robust

pipeline of opportunities. Meet potential clients by growing, maintaining, and

leveraging your network.



Identify potential clients, and the decision makers within the client organization.



Research and build relationships with new clients.



Set up meetings between client decision makers and company’s practice

leaders/Principles.



Plan approaches and pitches. Work with team to develop proposals that speaks to the

client’s needs, concerns, and objectives.



Participate in pricing the solution/service.



Handle objections by clarifying, emphasizing agreements and working through

differences to a positive conclusion. Use a variety of styles to persuade or negotiate

appropriately.



Present an image that mirrors that of the client.Skills required:



Excellent verbal and written communication skills.



Energy, passion and a real drive to get ahead



Capable, quick, determined



Immaculate attention to detail



Team player



Startup mentality, high willingness to learn, and hardworking

Role & Responsibilities:

1. Performing Manual Functionality Testing
2. Preparing Documentation like Test Plan, User manual etc.
3. Co-ordination with Business team for requirement understanding
4. Providing operational support as needed

Skills & Qualification:

1. BE or MCA
2. 2+ years of relevant work experience
3. Experience in Manual Testing of App, Web and APIs
4. Basic Knowledge of SQL
5. Knowledge of JavaScript and Automation Tool like Selinium, Jmeter etc. is preferred