11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

Job Title: MIS Executive

Location: Navi Mumbai

Experience Required: 1–3 Years

Industry: Real Estate or Wood Manufacturing

Job Summary

 Collect, compile, and analyze data from various departments to prepare daily,

weekly, and monthly reports.

 Create dashboards, pivot tables, charts, and other reporting formats using MS Excel

or BI tools.

 Maintain and update internal databases, spreadsheets, and reporting templates.

 Automate reports and data processes to reduce manual work.

 Identify trends, anomalies, and key insights through data analysis.

 Coordinate with cross-functional teams to gather requirements and deliver

customized reports.

 Ensure data accuracy, consistency, and confidentiality always.

 Support the management team with ad-hoc data and reports as needed.

Key Skills & Requirements

 Bachelor’s degree in commerce, IT, Business Administration, Statistics, or a related

field.

 1–3+ years of experience in MIS, reporting, or data analysis roles.

 Proficiency in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Macros, etc.).

 Working knowledge of SQL, Power BI, or Tableau is a plus.

 Strong analytical and problem-solving skills.

 High attention to detail and accuracy.

 Good communication skills for coordinating with multiple departments.

Benefits

 Competitive salary and performance-based incentives

 Opportunities for skill development and certification

At Kitchen Spurs, we help restaurants grow by combining data, design, and operational intelligence. We’re hiring a Catalog Lead to take full ownership of how menus are structured, priced, and presented on delivery platforms like Swiggy and Zomato—while managing execution through POS systems or first-party menu tools.

This is a critical, cross-functional role that directly impacts discoverability, conversions, and revenue for our restaurant partners. As a team lead, you will also be responsible for mentoring, training, and overseeing a team of catalog executives, ensuring accuracy, speed, and consistency in execution at scale.

Role Overview

You will be responsible for crafting and managing the digital menu experience across platforms. While the menu is presented to customers via Swiggy and Zomato, it's often managed through external POS systems (like Petpooja or DotPe) or the platforms' own menu dashboards. This role requires strong attention to detail, platform fluency, and a deep understanding of how to drive performance through better catalog design.

Key Responsibilities

• Take full ownership of how restaurant partners' menus appear on Swiggy and Zomato
• Navigate POS systems and aggregator dashboards to implement structured, conversion-optimized menus
• Work closely with internal teams and restaurant partners to translate business goals into catalog strategy
• Benchmark competitors and guide pricing, add-on logic, modifiers, images, and naming conventions
• Document processes and develop SOPs to support execution at scale
• Train and manage a team of catalog executives to maintain quality and turnaround times
• Ensure menus are not only accurate, but also positioned to maximize AOV, frequency, and discoverability
• Use a combination of culinary knowledge and performance data to refine catalog strategies.

What We’re Looking For

• 2 to 5 years experience working with e-commerce catalogs
• Comfort with online tools (either first party or via middleware like UrbanPiper, DotPe, Petpooja)
• Strong understanding of menu performance drivers - from pricing and categorization to imagery and modifiers.
• A process-oriented mindset with the ability to define playbooks and troubleshoot at scale.
• Excellent communication and client-facing skills with a consultative approach.
• Hands-on problem solver with ownership mentality and first-principles thinking.
• Ability to collaborate across teams (e.g., Account Managers, Developers)
• Experience using ChatGPT or similar AI tools to plan smarter and execution at scale, eg, menu descriptions, cross sell suggestios (e.g., descriptions, tags), or assist with operational documentation and efficiency

Good to Have

• Proficiency with Google Sheets (QUERY, VLOOKUP, ARRAYFORMULA, etc.)
• Background in food delivery, restaurant tech, or menu merchandising
• Experience managing catalogs across multiple brands
• Visual judgment in selecting and refining food images for platform use
• Proven ability to lead and mentor a team.

Company link: https://www.catalystmi.com/" target="_blank">https://www.catalystmi.com/

Job Location: Mumbai (Hybrid)

I am looking for Mulesoft Developer for a reputed MNC

Experience: 6+ Years

Relevant experience: 4 Years

Location : Pune, Mumbai, Bangalore, Indore, Kolkata

Skills:

Mulesoft

Experience: 6+ Years

Relevant experience: 4 Years

Location : Pune, Mumbai, Bangalore, Indore, Kolkata

Desired Candidate Profile

• Minimum 6+years in Healthcare sales in TPA’s & brokers & has a network of corporates
• Experience in concept selling
• Excellent sales skills, preparing presentations, proposals etc.,  
• Strong team player and negotiation skills       
• Strong communication and presentation skills
• Preferred from Insurance/ Insurance Brokers or TPA or Corporate Health benefits portfolio         

• To prospect new clients by fixing appointments, presenting company credentials, taking briefs, developing proposals.
• Researching markets to identify opportunities for events.
• Conceptualization of new ideas/themes on client requirement
• Designing Project Presentation for client pitching (in coordination with CS Manager)
• Developing Project Quotations in sync with the Production manager
• Coordination with the creative team for creative development for proposed or ongoing projects. Further achieving client approvals on it.