11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

About Us:

InstaWeb Labs Pvt. Ltd. builds Websites.co.in, a platform that lets micro-businesses create a website in 5 minutes. With 4M+ users in 190+ countries and 98 languages, we’re globally recognized by Google, Facebook, and Cornell for innovation and impact.

We're seeking a high-ownership, analytical, and resourceful intern to work directly with our founders on growth, strategy, and high-impact initiatives.

Responsibilities:

-Run growth campaigns & strategic experiments (outreach, ambassador programs, partnerships)

-Prepare investor decks & lead due diligence processes

-Build & track OKRs/KPIs across the org

-Liaise between founders, teams, and key partners

-Manage high-priority projects with tight deadlines

Skills:

-Strong problem-solving & analytical skills

-Excellent stakeholder & project management abilities

-Fast execution with minimal oversight

-Ability to handle confidential information

-Prior exposure to startups/consulting/high-growth teams is a plus

Strong sponsor acquiring and managing profile

Mandatory (Experience): Must have 2+ years of experience in sponsorship sales, business development, partnerships, or events sales

Mandatory (Skills 1): Must have experience in identifying & acquiring sponsors

Mandatory (Skills 2): Must have experience creating sponsorship decks, proposals, and pitching

Mandatory (Skills 3): Must have handled negotiations and closure of sponsorship deals

Mandatory (Skills 4): Must have managed pre-, during, and post-event sponsor engagement

Mandatory (Skills 5): Must be proficient in powerpoint and excel

Mandatory (Education): Bachelor's degree in Marketing, Business, Communications, or a related field

Mandatory (Note): Must be comfortable in a fast-paced, deadline-driven environment

• Candidate should have minimum 20 years of experience in project execution and delivery within the interior fit-out or design & build industry.
• Proven track record of managing large-scale projects and business units with at least 1000 Cr. P&L responsibility.
• Strong understanding of design & build project lifecycles, from concept to handover
• Excellent leadership, communication, and stakeholder management skills.
• Ability to travel extensively to oversee projects across different regions.
• Identify project risks and implement mitigation plans proactively

Candidates with Strong experience of Design & Build industry from concept to handover the project will be applicable for this role. 

It will be a 5.5 days working (Alternate Saturdays off)

Profile: AWS Data Engineer

Mode- Hybrid

Experience- 5+7 years

Locations - Bengaluru, Pune, Chennai, Mumbai, Gurugram

Roles and Responsibilities

• Design and maintain ETL pipelines using AWS Glue and Python/PySpark
• Optimize SQL queries for Redshift and Athena
• Develop Lambda functions for serverless data processing
• Configure AWS DMS for database migration and replication
• Implement infrastructure as code with CloudFormation
• Build optimized data models for performance
• Manage RDS databases and AWS service integrations
• Troubleshoot and improve data processing efficiency
• Gather requirements from business stakeholders
• Implement data quality checks and validation
• Document data pipelines and architecture
• Monitor workflows and implement alerting
• Keep current with AWS services and best practices

Required Technical Expertise:

• Python/PySpark for data processing
• AWS Glue for ETL operations
• Redshift and Athena for data querying
• AWS Lambda and serverless architecture
• AWS DMS and RDS management
• CloudFormation for infrastructure
• SQL optimization and performance tuning

We are looking for a highly creative and experienced Senior Interior Designer to lead interior design projects from concept to completion. The role requires strong design sensibility, hands-on project management, and excellent client communication skills. If you have an eye for aesthetics, a passion for space planning, and a proven record of executing high-end projects, we’d love to hear from you.

Key Responsibilities

• Lead concept development, design presentations, and project execution.
• Create detailed design layouts, drawings, mood boards, and 3D visualizations.
• Collaborate with clients, vendors, consultants, and project teams.
• Oversee site supervision and ensure design intent is maintained during execution.
• Select and specify materials, furnishings, lighting, and color palettes.
• Manage project timelines, budgets, and deliverables.
• Mentor and guide junior designers and draftsmen.
• Ensure compliance with local codes and standards.
• Present and pitch design ideas effectively to clients and stakeholders.

Required Skills & Qualifications

• Bachelor’s / Master’s in Interior Design or Architecture.
• Minimum 6 years of proven experience in residential, commercial, or hospitality design.
• Proficiency in AutoCAD, SketchUp, 3Ds Max, V-Ray, Photoshop, Revit, or similar tools.
• Strong knowledge of materials, finishes, and construction techniques.
• Excellent communication, leadership, and project management skills.
• Creative thinker with attention to detail and problem-solving ability.

Preferred

• Portfolio of completed high-end interior projects.
• Experience in turnkey / design-build projects.
• Knowledge of sustainable and smart design practices.

Candidates from Product Based companies preferred with IC roles

Candidates who have worked in 0-10 journey and passionate to that again

Ready to work in high growth enviornment

Job Requirements :

- 3+ years on Flutter, Overall 7 years plus

- Hands on and individual contribution on Syntax, Logic and Debugging

- Take ownership of the entire fintech application having 1M + users

- Recruit , train and manage Senior Developers (our most junior developers are 3+ years)

- Worked on latest android versions

- Hands on on Firebase, notifications, Google Maps, Sessions Management , Socket integration

- Good at Core Java and create own libraries

- Work Exp in Lead role in past companies

Experience with Flutter is a plus

Company Profile:

Tring is India's leading new-age digital platform connecting fans and celebrities digitally through various products like personalized video messages, live interactions, DM on Instagram, Personalized meet-ups and many more. Tring has a roster of more than 12,000+ celebrities from Bollywood, TV, sports, regional and international space, covering names like Shankar Mahadevan, Sharman Joshi, Shaan, Vivek Oberoi, Saina Nehwal, David Koechner, Enrique Arce, and many more.

Why should you join Tring?

Our goal: Changing the gifting experience in India, pioneering the celebrity world for the fans, with a simple goal to connect fans with their favorite celebrities, for one and all. We believe in gender equality. The young team of Tring is enthusiastic and passionate to take it to the next milestone.

Job Description

Position: Relationship Executive (Brand Executive) B2B

Roles and Responsibilities-

•  Conduct regular meetings with potential leads to foster relationships, understand their needs, and tailor offerings to drive business growth.
•  Collaborate with the Marketing Team to analyse, refine, and implement effective plans and strategies for the various brand requirements and business needs which would include Celebrity Management, Influencer Marketing, Productions and more.
•  Build and nurture relationships with brands to explore collaboration opportunities, ensuring mutually beneficial partnerships and extending the reach and impact of Tring's services.

 Maintain strong relationships with past clients, ensuring continuous engagement and generating additional business opportunities through effective relationship management and understanding their evolving requirements. 

• Tie up with Pharmacies for execution of customer orders   
• Get company agreement signed by pharmacies in specified timelines.  
• Train Pharmacies on the process for receiving, processing and execution of App orders  
• Coordinate with call centre team for resolving execution issues of partner pharmacies  
• Manage payment settlement with partner pharmacies  

• Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.

Architectural:

Design and implement a software architecture

Select a technology stack

Design and configure infrastructure

Select a development toolkit (IDE, etc.)

Design and implement a database design

Improve and optimise the application architecture

Ensure scalability of the application

Ensure scalability of the infrastructure

Explore new technologies and decide whether to implement them

Strategy, planning, and design:

• Take end-to-end ownership of the product, identify technology requirements, define the future product vision, create preliminary design concepts for add-on modules and shape overall technology and product roadmap by collaborating with the founders, business development, and marketing team.
• Ensure user oriented design is the primary approach to product development across multiple screens, based on user behaviour data and direct customer feedback.

Implementation and deployment:

• Manage Product Release, QA cycles, feature implementation and on time delivery through in-house team and vendors.
• Collaborate with team and customers to define use cases.
• Creation of wireframes/prototypes, site maps and user-flows for web and mobile platforms.

Operational management :

• Support marketing by implementing technical requirements for SEO/product analytics.
• Establish and supervise a quality assurance process, including integration & system testing.
• Rigorously monitor key performance metrics and coordinate with various teams to take corrective actions if needed.
• Establish and forecast ROI of features and succinctly articulate competitive advantage.
• Set-up data collection and analysis system in collaboration with CEO to track key performance.

metrics.

Strong fundamentals in computer science/engineering and algorithm design.

Practical knowledge of computer software algorithms in machine/deep learning, NLP, Computer Vision etc.

Personal Requirements:

• Min of 7+ years of Hands on experience in Web app development, payment gateways implementation, architecture design, product management, databases and UI/UX in consumer facing applications.
• Experience on projects involving engineering and algorithmic functions, machine learning, deep learning and artificial intelligence is very advantageous.
• Creative self-starter who is comfortable with both taking initiative and working in teams.
• Strong communication skills.
• Willingness to learn and utilise emerging technologies.
• Sincere passion to use disruptive technologies that can be globally significant

• Rockstar Coworkers
• Friendly & Energetic Environment
• 21 paid leaves
• Reward Employees with Experiences
• Free Food & Coffee
• Team Outings from time to time
• Work From Home Option Available
• Treat all employees as equals

Tech Stacks used  by us : 

Frontend : VueJs 

Backend : NodeJs

Key skills: ReactJs, HTML5, CSS3, REST Protocols, NodeJs, JEST, GraphQL.

Responsibilities:

• Participation in Company's product and implementation as a Frontend developer.
• Build the front-end for our mobile and web products
• Convert wireframes into working UI interfaces
• Write REST calls to interact with our back-end API
• Participation in research activities.
• Build reusable code and libraries for future use
  
  

Requirements:

• Keen design eye to translate wire frames into pixel perfect web pages
• Excellent JSON/DOM manipulation skills
• Should have strong key skills in HTML5, CSS and advanced JavaScript and the ability to turn design mock-ups into great looking sites with user interactions.
• Must also be up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
• Experience in building Scalable Apps
• Experience with third- party libraries, social media integration and APIs.
• Work on building product from scratch and improving application performance.
• Should understand and have knowledge on the application security practices/vulnerabilities
• Understands Web Products and understand Performance of the application.
• Linux and Unix Skills
• Hands on experience in collecting and analyzing/improving Application analytics
• Good understanding in User Patterns, CTRs and closely work with UX and Product team in a dynamic environment
• Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of code versioning tools, such as Git / SVN
• Good understanding of asynchronous request handling, partial page updates, and AJAX

Industry Background : Product based startup
Location : Hiranandani - Powai, Mumbai. (Remote working option available for candidates residing out of Mumbai)
Working Days & Timings : Monday to Saturday (Alternate Saturdays off), 12pm - 9pm.

Kindly apply if interested.