11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

Specific Knowledge/Skills

1. 4-6 years of experience
2. Proficiency in Python programming.
3. Basic knowledge of front-end development.
4. Basic knowledge of Data manipulation and analysis libraries
5. Code versioning and collaboration. (Git)
6. Knowledge for Libraries for extracting data from websites.
7. Knowledge of SQL and NoSQL databases
8. Familiarity with RESTful APIs
9. Familiarity with Cloud (Azure /AWS) technologies

Sr.Android Developer/Android Developer

Hiring for the position of Android Developer responsible for developing app from scratch.

JOB DESCRIPTION:

●        Translate design and wireframes into code

●        Design, build, and maintain high performance, reusable, and reliable code

●        Identify solutions through research and collaboration that resolves the root of problems as they arise

●        Unit testing code

●        Experience with cloud message APIs and usage of push notifications

Requirement

∙  2+ years’ strong development experience in android

∙  Experience using RESTful web services within mobile applications

∙ Strong knowledge of Android UI design principles, patterns, and best practices

∙ Ability to understand business requirements and translate them into technical requirements

∙ Experience with code versioning control, such as bitbucket/git

∙  Experience in writing code using kotlin is an advantage

Job Summary

• Candidate will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
• Candidate should have experience in GitHub, knowledge of DevOps is a plus
• Experienced in designing and implementing web portals, experience with DNN is must
• Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON.
• Experience in Agile project management methodology
• Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
• The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow

Duties and Responsibilities

• Understand business requirements to apply logic to integrate functionalities
• Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
• Understand how FTP server is setup for the site
• Understand system/site technical requirements and suggest enhancements if applicable
• Designing, coding, unit Testing, and integration with Database
• Handle site deployment
• Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.

Qualifications

Education / Certification

• B.E. / B.Tech. /MSC in Computer Science or IT.
• MCAD/MCSD/MSITP/MCPD

Technical Expertise

• ASP/ASP.NET/VB.NET/MVC/C#/SQL Server 2012+
• HTML, Javascript, Jquery, CSS, Bootstrap
• GitHub/DevOps, Azure
• Web API/ Web Services, Email Services

Skills and Abilities

• Be able to work with diverse global teams and in an individual contributor role as needed
• Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
• Strong task management skills including time management, and ability to manage multiple projects simultaneously
• Flexibility required to attend late evening meetings with global team members
• Attention to detail and delivering quality projects and knowledge assets

About the Company:

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.

Location: Mumbai

Roles and Responsibilities:

• Impanel distributors to sell the investment management schemes

• Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channels, and direct clients, as outlined

• Handling channel and client queries

Strategy Planning:

• Achieve set targets through a designed strategy

• Keep monitoring & review strategy on an ongoing basis

• Internal Coordination:

• Liaising with senior management to arrive at clear objectives for the department

Resource planning:

• Liaising with investment teams to enable client interaction & information

• Liaising with operations and ensuring smooth functioning between the department & operations

• Ensure proper compliance with respect to all channel partners – distributors/clients etc.

Compliance:

• Ensure all activities are as per proper compliance internally and as per regulatory requirements

• Ensure all distributor agreements/client documentation has met all regulatory & compliance requirements on an ongoing basis

Requirements:

• Graduate

• Great command over English & Regional Language

• Experience 2 – 5 years

LogiNext is looking for a Product Delivery Manager to join its growing implementation and delivery team. As we experience exponential growth, we are looking for individuals having experience in implementing SaaS solutions for large, global enterprises. The ideal candidate will be an innovative self-starter comfortable working in a start-up environment and adept at managing client expectations. You will be the face of LogiNext to C-level executives and senior leaders of our enterprise clients.

You will develop the strategy behind implementations, and bring an obsession for exceeding customer expectations by delivering in accordance with project success metrics. You will also build long-term relationships with the clients, connecting with key business executives and stakeholders. You will liaise between clients, cross-functional internal teams and other system integrators to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities:

• Work with Business Development, Product Management and Engineering team to build highly scalable SaaS products and integration modules
• Connect with clients to determine their technical and functional requirements and recommend appropriate solutions to ensure successful product implementation
• Prepare detailed project plans that blend client requirements well with the company’s visions and co-ordinate across various teams to establish smooth execution during all phases of project
• Adhere to the standards of scope, timeline and budget throughout the entire execution of project lifecycle and ensure success of the project
• Work closely with development team to explain the requirements and constantly monitor the progress
• Be hands-on, adopt practical approach to software and technology
• Suggest improvements in systems & processes and assist technical team with issues needing technical expertise
• Create technical content such as blogs, technical specification documents and system integration requirements documents

Requirements:

• Bachelor’s Degree in Computer Science, Information Technology or related field
• Minimum 4 years of experience in project and delivery management for Enterprise SaaS companies
• Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies
• Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership
• Strong working knowledge of Microsoft Office
• Excellent written and oral communication skills, judgement and decision- making skills, and the ability to work under continual deadline pressure
• Willingness to travel occasionally within India and internationally

We are seeking a skilled Full Stack Developer with expertise in Shopify to join our team. As a Full Stack Developer, you will be responsible for creating and maintaining custom e-commerce solutions on the Shopify platform. Your role will involve collaborating with cross-functional teams to design, develop, and deploy scalable and efficient Shopify-based applications.

Responsibilities:

- Develop and customize Shopify themes and templates to meet specific client requirements.

- Implement front-end designs using HTML, CSS, and JavaScript, ensuring responsiveness and optimal user experience.

- Utilize Shopify Liquid template language to build dynamic and interactive web pages.

- Extend Shopify functionality by integrating third-party apps and plugins.

- Develop custom Shopify apps and extensions using Shopify API and GraphQL.

- Collaborate with designers, UX/UI specialists, and other developers to ensure seamless integration of design and functionality.

- Optimize website performance and page loading speed.

- Conduct thorough testing and debugging to identify and resolve issues.

- Stay updated with the latest Shopify features, APIs, and best practices to continuously improve development processes.

- Provide technical guidance and support to other team members.

Required Skills and Qualifications:

- Strong proficiency in Shopify development with at least X years of experience.

- Proficiency in front-end web technologies, including HTML5, CSS3, JavaScript, and responsive design principles.

- Experience with Shopify Liquid template language and theming system.

- In-depth knowledge of Shopify APIs, GraphQL, and App development.

- Familiarity with JavaScript frameworks/libraries such as React or Vue.js.

- Proficiency in server-side languages like Ruby, PHP, or Node.js.

- Experience in working with databases and writing SQL queries.

- Understanding of version control systems, such as Git.

- Ability to collaborate effectively with cross-functional teams and stakeholders.

- Strong problem-solving skills and attention to detail.

- Excellent communication and teamwork abilities.

Shopify Certifications (Base Level Certifications):

- Shopify Certified Developer: Demonstrates a comprehensive understanding of Shopify development concepts, theming, APIs, and app development on the Shopify platform.

- Shopify Certified Theme Developer: Validates expertise in creating and customizing Shopify themes using Liquid, HTML, CSS, and JavaScript.

- Shopify Certified App Developer: Verifies proficiency in building custom apps and extensions for Shopify using APIs, webhooks, and other integration methods.

Note: Shopify certifications are not mandatory but can be considered as a strong base-level requirement for this role. The specific certifications required may vary depending on the organization's needs and preferences.

Job Responsibilities...

• Training students in Digital Marketing.
• Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web) .

We are looking for motivated individuals who are keen to work on Cloud or Big Data services or have worked on Cloud and Big Data. If you want to work in a start-up culture and are ready for the challenge, then join us on our exciting journey.

Responsibilities:

• Design, code and debug cloud-native applications.
• Evaluate and identify new technologies for implementation
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
• Write well designed, testable, efficient code
• Develop software verification plans and quality assurance procedures
• Serve as a subject matter expert

• 5+ years of relevant experience in software development

• Deep understanding of public cloud infrastructure (AWS, Azure or Google)

• Experience with large scale distributed systems

• Ability to troubleshoot distributed systems

• Prior experience with data encryption, TLS/SSL is a strong plus

• Experience with Docker and Kubernetes is a plus

• Deep experience with Java

• Excellent communication (writing, conversation, presentation) skills, consensus building, Quick learner
  Good to have experience in Production support - Tier 4
  
  Experience with these technologies are a plus: AWS, Microsoft Azure, Google Cloud, Cloudera, Snowflake, Mongo DB, Oracle, Databricks, Datastax, Confluent