11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

We are looking for a Chartering Executive-FRESHER with a sound knowledge in Shipping & Logistics, specifically in NVOCC and Freight Forwarding Operations.

Qualifications/Requirements:

·      Fresher can apply.

·      Diploma or above, preferably holder of Degree in Marine Studies / Shipping Operations or related discipline.

·      Good knowledge of all type of dry bulk cargo charter parties.

·      Excellent communication and negotiation skills.

·      Good in written & spoken English

·      Proficient in MS word, excel and outlook.

·      Detail and result oriented, proactive, self-motivated and able to work independently.

·      Willing to work in multi-cultural environment.

• Familiarity with project cargo, bulk shipments, or NVOCC operations

Key Responsibilities:

·      To assist in handle complete post fixture operation of a time charter and voyage chartered vessels.

·      To assist for preparing voyage costing, final hire calculations and laytime calculations of the vessel.

·      Filing and keeping records of hire/payments, updating vessel and bunker register etc.

🚀 Hiring: MERN Stack Developer at Deqode

⭐ Experience: 2+ Years

📍 Location: Mumbai

⭐ Work Mode:- 5 Days Work From Office

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

About the Role:

We’re looking for a skilled MERN Stack Developer to build and maintain modern web applications using MongoDB, Express.js, React.js, and Node.js.

Responsibilities:

• Develop and maintain full-stack web apps.
• Build reusable React components and REST APIs.
• Work with databases (MongoDB) and cloud deployment.
• Collaborate with cross-functional teams.

Requirements:

• 2–5 years of experience in MERN stack.
• Strong in JavaScript, React, Node, Express, MongoDB.
• Good understanding of RESTful APIs and Git.
• Bonus: AWS/DevOps/Next.js/TypeScript.

About the company:

Our client is a luxury home décor brand. It's nothing less than a revolution in the home décor industry- where technology enables world-class home interior design. We use technology combined with internationally trained designers to help our customers achieve the style they want to express.

Our services include unique technology-driven processes and analytics, consulting, execution, and supervision – all within schedule and planned budget, so they can relax and enjoy their space transformation with peace of mind.

We encourage our consumers to explore and discover their own self-expression while amazing their senses with new cultures and design techniques, tasteful décor, and ambiance.

What would you be required to do?

•Collaborate with the leadership team to formulate and execute the design strategy for the organization

•Collaborate with external as well internal stakeholders from time to time and ensure DQphilosophy is aligned with the processes followed

•Be responsible for the projects seen as potential and ongoing in terms of quality, timelines, and aesthetics of design as per DQ philosophy

•Take the time to understand client style and need and merge that with DQ design philosophy in a creatively unique way each time for each different project

•Create and present design solutions as per the process

•Ensure that the client enjoys the home renovation process as that is one of the USP’sof DQ

•Create estimates, schedules, and staffing plans to complete projects

•Use software to design, sketch, and provide drawings of proposed projects when needed

•Work with clients to define project requirements and develop design criteria

•Provide support and guidance to clients on the newest trends in home décor and design

What skills are we looking for?

•Excellent taste in home design

•An uncompromising passion for beauty in the process of home renovation and décor

•Excellent communication skills- written and verbal

•Excellent interpersonal, negotiation, and creative thinking skills

•Excellent ability to influence

Who qualifies?

•At least 5+ years experience as an architect or interior designer in a luxury residential space (consultations, renovations, space planning, and new constructions). Entrepreneurship experience will be an added advantage

•MBA/ Diploma or Degree in Interior Designing or Architecture preferably from a foreign University with international experience

•Handled luxury projects of Rs. 10,000 – 12,000 per sq ft

•Space Planning

•Influence and client engagement skills

•Able to create material, furniture boards home models

•Good communicator, able to deal firmly and fairly with contractors, consultants, and vendors

•Developing concepts & sketches by virtue of Expertise in layout, color, lighting, materials selection, custom furniture, and all installations

•MBA / B.Arch / Diploma in Interior Designing preferably from a foreign University with international experience

•Must Know all state of art Software

Or

•The fact that this role and our organization excites you and you think you will be a good fit.

As a Visual & Motion Design at Team Pumpkin, you will have the opportunity to work on creative projects that enhance brand storytelling and engagement. You will assist in creating visually compelling content for various digital platforms, helping to elevate our clients' marketing initiatives.

Key Responsibilities:

• Visual Design Creation:
• Assist in designing graphics for social media, websites, email campaigns, and promotional materials.
• Collaborate with the creative team to develop visually appealing layouts and concepts.

• Motion Graphics Development:
• Create engaging motion graphics and animations for video content, advertisements, and social media.
• Help edit video footage and incorporate visual effects that enhance the overall message.

• Branding Support:
• Assist in maintaining brand consistency across all visual content.
• Support the development of branding materials, including logos, brochures, and presentation decks.

• Creative Collaboration:
• Work closely with copywriters, Account Manager and other designers to brainstorm and execute creative concepts.
• Participate in team meetings to present design ideas and gather feedback.

• Research & Trend Analysis:
• Stay updated on design trends, techniques, and tools to contribute fresh ideas and approaches.
• Conduct research on competitor visual strategies to inform and inspire new designs.

Desired Skills and Qualifications:

• Degree in Graphic Design, Motion Design, Multimedia Arts, or a related field.
• Proficiency in design software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro).
• Strong understanding of design principles, typography, color theory, and composition.
• Basic knowledge of animation and motion design techniques is a plus.
• Creative mindset with a passion for visual storytelling and design.
• Strong attention to detail and ability to manage multiple projects.
• Excellent communication and collaboration skills.

What We Offer:

• A dynamic and creative work environment within the digital marketing industry.
• Opportunities to develop your skills in visual and motion design while working on real client projects.
• Mentorship and guidance from experienced design professionals.
• Potential for future employment opportunities based on performance.

About Company

Our client delivers personalized luxury interior design to India’s discerning homeowners and corporates. Led by highly admired luxury brand builders, internationally trained designers, world-class technology professionals, and curated teams of turnkey project execution specialists. We seek perfection in design and are committed to bringing back trust and excitement in the design process.We are a lean team of high-performing go-getters, we take ownership in our roles and lead with knowledge. Debates and discussions are an important part of our culture and we encourage people to bring unique perspectives to their conversations. Most importantly, we love solving problems. Each day is inspiring and we encourage you to apply for this role and experience it for yourself. 

Requirements

• Write code and tests, build prototypes, solve issues, profile, and analyze bottlenecks

• Design performance gauging, building robust APIs to support mobile and desktop clients

• Manage and optimize scalable distributed systems on the cloud

• Optimization of web applications for performance and scalability

• Develop automated tests to ensure business needs are met and allow for regression testing

• Participate in the entire application lifecycle, focusing on coding and debugging

• Write clean code to develop functional web applications

• Troubleshoot and debug applications

• Perform UI tests to optimize performance

• Manage cutting-edge technologies to improve legacy applications

• Collaborate with Front-end developers to integrate user-facing elements with server-side logic.

• Gather and address technical and design requirements

• Provide training and support to internal teams

• Build reusable code and libraries for future use

What skills we are looking for?

•Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers  regarding progress on the long-term technology roadmap

•Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs

•Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed

•Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.

Who qualifies? 

• PHP Laravel Framework, PHP Design Patterns.

• Proficient in MySQL. MongoDB knowledge is plus

• APIs, REST API, API Security.

• Laravel Events, Queue, Observers

• Excellent foundation in computer science, algorithms, and web design

• Experience writing highly secure web application

• Experience with core AWS web-enabling technologies

• Growth mindset, challenging status quo to find new solutions and out- of-the-box ideas

• Experience designing RESTful APIs, specifically for mobile apps

• Computer science degree or equivalent experience

• Experience leading a team is a bonus.

• 3+ Years of relevant experience.

Patient Care manager:

Salary: 4-9 LPA

About ZenOnco.io:

https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).

To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.

We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.

We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.

Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction

Roles and responsibilities:

* Educate the patient on offerings of ZenOnco.io

* In-bound sales to drive conversions from leads

* Customer interaction and correspondence

* Making on call appointments to talk to existing and potential clients

* Persuading clients to buy your company’s services

* Providing an after-sales service

* Keeping records of sales and customers

* Reporting information back to head office about customer needs

* Patient medical data collection

* Process mapping from case initiation to delivery of consultation

* Collaborate across teams to ensure quality and coordinate care delivery

* Working with the tech/product team to optimize operations

* Identify key areas of improvement in patient facing operations of the company and proposing strategies to enable

* Responsible for managing patient relations and complaint activity.

* Liaison between patients, their families, and the organization's physicians, departments and administration.

* Ensures thorough and timely resolution of patient issues, concerns, and complaints.

To be a healthcare salesperson, you’ll need:

* Excellent sales and negotiation skills

* Strong communication and networking skills

* Good planning and organizational skills

* Self-motivation, drive and initiative

* An outgoing and confident approach

* Commercial and business awareness

* The ability to understand and present clinical data

* The flexibility to cope with frequent changes in products and healthcare systems

Education and Experience:

* Graduate or Post Graduate in healthcare education (Preferred)

*Experience as patient manager: 2+ years

*Experience in healthcare industry: 2+ years (Preferred)

You will get:

* Some of the best people to work with (founders are IIM graduates and investment banker)

* An opportunity to make a difference in the lives of millions of cancer patients across the globe

* A great learning environment and opportunity to grow

Responsibilities:

• To build next-generation complex web applications that are efficient and modular.
• Works closely with UX designers and back-end engineers to implement versatile front-end solutions and new features.
• Responsible for integration with the services that reside on the back end.

Must-have skills:

• 2+ years of experience in building Single page applications using HTML5 CSS3 and AngularJS.
• In-depth knowledge on HTML5 and CSS is mustHands-on experience integrating upstream services, REST APIs.
• Hands-on with JS and preferably worked with Angular2+.
• Hands-on with automation/bundler like Gulp, Grunt or webpack.
• Extremely detail-oriented to strive for pixel perfection across all browsers.

1. Cold Calling to prospective leads & convert them into clients
2. Business Development ideation & execution
3. Freeze the Client Deal
4. Populate & furnish the required documentation – Client Contract. Creative Forms, Project Details & Invoicing Details
5. Follow-up & Closure on generated leads across multiple mediums
6. Arrange client Meetings
7. Pitching , Negotiating & Closure with Clients
8. Client Servicing
9. Client Relationship Management
10. Generating Sales Report
11. Payment track – Ensuring the payment compliance as per the CC Timeline
12. Coordinating with accounts team for payment
13. Pre Event-On Event-Post Event coordination with client for an end to end experience
14. Constantly searching for new ideas & concepts
15. Competitive analysis with regards to the market happenings
16. Market research about the new trends & innovations