11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

About Us:

Stuvio is a dynamic creative hub dedicated to crafting impactful digital experiences. With a team-driven approach and a commitment to innovation, we spark conversations, drive positive change, and forge genuine connections, delivering tangible results. Our collaborative journey unites diverse perspectives, guiding brands toward meaningful and lasting impacts that transcend the conventional.

The Role:

As a Senior Frontend Developer at Stuvio, you will play a leading role in shaping the future of our web presence by driving innovation, mentoring junior developers, and delivering exceptional user experiences. You will leverage your deep technical expertise and leadership skills to guide the development process, ensuring the creation of high-quality, performant, and scalable web applications.

Responsibilities:

• Lead the development of complex web applications, ensuring technical feasibility, code quality, and adherence to best practices.
• Mentor and coach junior developers, providing guidance, feedback, and opportunities for growth.
• Oversee and drive projects forward, setting clear goals, managing timelines, and resolving technical challenges.
• Collaborate effectively with designers, back-end developers, and other stakeholders to ensure seamless integration and alignment.
• Stay up-to-date with the latest frontend technologies and trends, identifying opportunities for improvement and innovation.
• Contribute to the development and implementation of best practices and coding standards within the team.

Qualifications required for the Role:

• 3+ years of experience as a frontend developer with a proven track record of success.
• In-depth knowledge of HTML, CSS, JavaScript, and modern frontend frameworks (e.g., React, Vue.js, Angular).
• Solid understanding of web development principles, architecture, and best practices.
• Experience with testing, debugging, and performance optimization techniques.
• Strong leadership, communication, and collaboration skills.
• Passion for mentoring and coaching others, fostering a positive and growth-oriented team environment.
• 
  

Why Join Stuvio:

• Make a real impact: Lead complex projects, mentor junior developers, and contribute to the overall success of our web development initiatives.
• Foster a culture of excellence: Share your knowledge and expertise, inspiring and guiding others to achieve their full potential.
• Stay at the forefront of technology: Explore and implement cutting-edge technologies to enhance our web applications and user experience.
• Embrace a dynamic culture: Thrive in a collaborative and supportive environment that values continuous learning and innovation.
• Competitive compensation & benefits: Includes flexible hours, unlimited leaves, and professional development opportunities.

Key Responsibilities: • Develop, shoot, and edit high-quality video content for various marketing campaigns. • Design and create visually compelling motion graphics and animations. • Leverage AI tools to enhance video editing, design workflows, and animation processes. • Work closely with the creative team to conceptualize and execute design ideas from start to finish. • Produce graphics and videos for online platforms, including social media, websites, and presentations. • Create and deliver animations for various projects, including explainer videos, promotional content, and digital ads • Collaborate with content creators, marketing, and production teams to ensure design consistency and quality. • Stay updated with the latest design trends, tools, AI software, and techniques in videography, motion graphics, and design.  

Job Description

Designation: B2B Sales Manager / Lead

● Location: Bandra West, Mumbai, India

● Position Type: Full-time, Permanent

Company Description

Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are

ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.

Role Description

The B2B Sales Manager / Lead is responsible for driving revenue growth through the development and execution of effective sales strategies. This role involves leading and motivating a sales team, identifying and cultivating B2B sales opportunities, building strong client relationships, and closing deals. The successful candidate will have a proven track record in B2B sales and a deep understanding of the sales process.

Key Responsibilities:

■ Lead and manage B2B sales for the organization.

■ Identify, qualify, and pursue new B2B sales opportunities.

■ Build and maintain strong relationships with potential and existing B2B clients.

■ Negotiate contracts and close deals to achieve sales targets.

■ Develop and implement effective B2B sales strategies and plans.

■ Conduct market research and competitor analysis to identify opportunities.

■ Provide sales forecasts and reports to management.

Key Result Areas (KRAs):

● Achievement of B2B sales targets and revenue goals.

● Acquisition of new B2B clients within the target market.

● Increased B2B market share and customer retention.

● Improvement in sales performance and productivity.

● Effective implementation of sales strategies and initiatives.

Required Qualifications and Skills:

● Proven track record in B2B sales (2 - 3 years), preferably in the e-commerce or

sustainability industries.

● Strong leadership and team management skills.

● Excellent negotiation, communication, and interpersonal skills.

● Ability to build and maintain strong client relationships.

● In-depth understanding of B2B sales cycles and processes.

● Proficiency in sales forecasting and pipeline management.

● Strong analytical and problem-solving skills.

● Ability to work independently and as part of a team.

● Proficiency in sales CRM and other relevant software.

● Bachelor's degree in business, marketing, or a related field preferred.

Note: This role offers an exciting opportunity for a young professional who is passionate about sales and making a positive impact in the sustainability space. Based in Mumbai, India, the successful candidate will join a collaborative and passionate team dedicated to driving innovation and positive change at Brown Living.

How to Apply:

Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform

Read More:

1. Website - https://brownliving.in/

2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us

3. Meet the Brown Living Team - https://brownliving.in/pages/our-team

4. Work with Us - https://brownliving.in/pages/work-with-us

5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens

6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping

• Building and sustaining long-lasting relationships with existing and potential clients.
• Conducting research on potential clients' products or services and determining the geographic location of the majority of their target customers.
• Setting up meetings with potential clients to present advertising proposals and address their concerns.
• Assisting the marketing team in the preparation of media kits and promotional plans.
• Attending sales meetings, trade shows, and training workshops as required.
• Persuading clients to purchase company advertising products and services by communicating the benefits of various types of advertising.
• Providing recommendations on suitable formats, advertising mediums, and font sizes.
• Preparing sample advertisements for clients.

• 12th Pass/Any graduates
• Min 1 year of work experience is required
• Candidates with excellent communications
• Experience in international voice process(US/UK/UAE/Ireland/Australia etc)
• Flexible with Night shifts
• Location - Andheri (East)

• Proficiency in Integration of various Azure resources (IaaS and PaaS - SQL DB , App Service , Application Insights , databricks , Storage accounts etc) to deliver an end to end automation.
• Thorough understanding of Continuous integration and continuous delivery using Azure DevOps/VSTS.
• Performing cost analysis of the Azure platform to identify where cost efficiencies could be had.
• Proficiency and thorough understanding of Azure RBAC model.
• Sound understanding of Azure Active directory and conditional access policies.
• Good grasp of Azure governance principles and hands-on experience in rolling out compliance and governance polices.
• Proficiency in developing infrastructure automation scripts in the form of ARM templates and Azure Power Shell scripts which can then be provided to application teams as consumables.
• Effective communication skills, both written and verbal for technical and non-technical audiences.
• Good working and hands on knowledge of Azure IaaS , Vnet , Subnets , Firewalls and NSG. Sound understanding of networking knowledge on DNA and Firewall security like Palo Alto.
• Experience working with Confluence, JIRA, Bitbucket, git, Jenkins, Sonar for collaboration and continuous integration.
• Experience with agile methods, along with having found their limitations and ways to overcome them.