11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

Designation: Python Developer

Experienced in AI/ML

Location: Turbhe, Navi Mumbai

CTC: 6-12 LPA

Years of Experience: 2-5 years

At Arcitech.ai, we’re redefining the future with AI-powered software solutions across education, recruitment, marketplaces, and beyond. We’re looking for a Python Developer passionate about AI/ML, who’s ready to work on scalable, cloud-native platforms and help build the next generation of intelligent, LLM-driven products.

💼 Your Responsibilities

AI/ML Engineering

• Develop, train, and optimize ML models using PyTorch/TensorFlow/Keras.
• Build end-to-end LLM and RAG (Retrieval-Augmented Generation) pipelines using LangChain.
• Collaborate with data scientists to convert prototypes into production-grade AI applications.
• Integrate NLP, Computer Vision, and Recommendation Systems into scalable products.
• Work with transformer-based architectures (BERT, GPT, LLaMA, etc.) for real-world AI use cases.

Backend & Systems Development

• Design, develop, and maintain robust Python microservices with REST/GraphQL APIs.
• Implement real-time communication with Django Channels/WebSockets.
• Containerize AI services with Docker and deploy on Kubernetes (EKS/GKE/AKS).
• Configure and manage AWS (EC2, S3, RDS, SageMaker, CloudWatch) for AI/ML workloads.

Reliability & Automation

• Develop background task queues with Celery, ensuring smart retries and monitoring.
• Implement CI/CD pipelines for automated model training, testing, and deployment.
• Write automated unit & integration tests (pytest/unittest) with ≥80% coverage.

Collaboration

• Contribute to MLOps best practices and mentor peers in LangChain/AI integration.
• Participate in tech talks, code reviews, and AI learning sessions within the team.

🎓 Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, AI/ML, or related field.
• 2–5 years of experience in Python development with strong AI/ML exposure.
• Hands-on experience with LangChain for building LLM-powered workflows and RAG systems.
• Deep learning experience with PyTorch or TensorFlow.
• Experience deploying ML models and LLM apps into production systems.
• Familiarity with REST/GraphQL APIs and cloud platforms (AWS/Azure/GCP).
• Skilled in Git workflows, automated testing, and CI/CD practices.

🌟 Nice to Have

• Experience with vector databases (Pinecone, Weaviate, FAISS, Milvus) for retrieval pipelines.
• Knowledge of LLM fine-tuning, prompt engineering, and evaluation frameworks.
• Familiarity with Airflow/Prefect/Dagster for data and model pipelines.
• Background in statistics, optimization, or applied mathematics.
• Contributions to AI/ML or LangChain open-source projects.
• Experience with model monitoring and drift detection in production.

🎁 Why Join Us

• Competitive compensation and benefits 💰
• Work on cutting-edge LLM and AI/ML applications 🤖
• A collaborative, innovation-driven work culture 📚
• Opportunities to grow into AI/ML leadership roles 🚀

Responsibilities:

•Design, develop, and implement integration solutions using Oracle Integration Cloud (OIC).

•Collaborate with business analysts and stakeholders to understand integration requirements and translate them into technical specifications.

•Develop and maintain integration interfaces between various on-premises and cloud applications.

•Troubleshoot and resolve integration issues in a timely manner.

•Perform unit testing and support user acceptance testing (UAT) to ensure high-quality deliverables.

•Document integration processes, configurations, and best practices.

Qualifications:

• Proven experience as an Oracle Integration Cloud Developer or similar role.

• Strong knowledge of Oracle Integration Cloud (OIC) components and capabilities.

• Proficiency in designing and developing integrations using OIC, including REST and SOAP APIs, file-based integrations, and orchestration.

• Experience in PLSQL, working with Datahub concept is highly preferable.

• Strong understanding of HCM Extracts and BI Publisher.

• Experience working with various authentication mechanisms, protecting data at rest and data in transit.

• Familiarity with integration patterns, data mapping, and transformation techniques.

• Familiarity with CI/CD pipeline and Git for version control

• Strong communication and collaboration skills.

Preferred Qualifications:

• 4 plus years of Oracle Integration Cloud certification.

• Experience with other integration platforms and tools.

•Knowledge of Oracle ERP Cloud, HCM Cloud, EPM or other Oracle applications.

JOB TITLE/HEADLINE: Fintech Product Manager

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

ABOUT THE ROLE:

• We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
• Who has hands-on experience in developing & managing Credit Card product
• Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
• Design, develop and launch a new product in the market.
• Will manage end to end customer journeys, processes and customer experience.
• Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

WHAT WE EXPECT FROM YOU:

• Manage product segment, drive and track customer value proposition.
• Product Pricing and usage analytics
• Product features, offering, cross-selling, up-selling strategies
• Understanding and bundling 3rd party products and services
• Referral programs, customer engagement and retention
• Product Management, product roll-out and coordination
• Manage all product collaterals & customer engaging properties such as customer statements etc.
• Manage all the processes related to value prop delivery and fulfilment
• Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
• Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
• Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
• Engage with a partner to identify opportunities to introduce new features through competition benchmarking
• Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
• Drive internal governance processes for launching any product, method etc.

OUR IDEAL CANDIDATE:

• BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
• Excellent academic background and records
• Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
• Master of multiple tasking. Takes on initiatives and challenges
• In short, we are looking for superstars to join a superstar team!

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

• We value balance. We are committed to providing an environment where you can balance great work with a great life.
• We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• Multicultural workplace. A multicultural and diverse team of colleagues from different states.
• An opportunity to wear many hats
• An entrepreneurial crew that supports risk, intuition, and frequent experimentation
• The opportunity to make an impact in a transformative industry
• A chance to build and lead a highly talented and driven team

OTHER PERKS & BENEFITS:

• Progressive and flexible work hours that match your personality and lifestyle.
• Compensation could include stock options for significant upside.
• Health benefits
• Cool gadgets and swags
• Attractive wellness programs
• Competitive performance bonus
• Paid sick leave
• Paid maternity and paternity leave
• Career development training.

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

Position/Title: Manager – Billing and Cash Application

Department: Corporate Finance

Level: Full-time

Location: Mumbai

About Aeries

Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

Read about us at: https://aeriestechnology.com/careers/

Roles & Responsibilities:

·        Generate accurate and timely invoices for corporate clients based on contractual terms and pricing structures.

·        Verify billing data and ensure completeness, accuracy, and compliance with internal controls.

·        Review and resolve any discrepancies or issues related to billing data before finalizing invoices.

·        Monitor billing schedules and deadlines, ensuring invoices are processed and delivered on time.

·        Monthly revenue analysis and preparing revenue reports with summarized commentary for variation.

·        Ensuring correct recording of invoices in the ERP system.

·        Work closely with the management team and business leads for billing inputs and approvals.

·        Automation of the manual processes in excel and customization of reports in ERP

·        Works closely with sales, marketing, business heads, and other support functions in assisting for any Adhoc analysis to enable decision making.

Critical requirements for the role (Must-Haves)

·        MBA Finance Full time/Part time or BCom or Inter CA with strong technical knowledge.

·        8 years of post-qualification experience across Billing, Accounting, Automation, Revenue.

·        Experience of working in mid/small size IT company.

·        Excellent with Excel and Intermediate knowledge of ERP.

·        Good communication skills and team player.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Roles and Responsibilities

• Proficient in Java, with a good knowledge of its ecosystems
• Solid understanding of object-oriented programming
• Familiar with various design and architectural patterns
• Skill for writing reusable Java libraries
• Knowledge of concurrency patterns in Java

Main Skills required

Java

Spring boot

Hibernate

Desired Candidate Profile

T.E: 4+ years

Job Location : Gurgaon, Bangalore, Mumbai, Pune

Package : Negotiable

Notice Period : MAX 15 Days

Perks and Benefits

Shift timings - Day

- Salary should not be a constraint for the right fit 

Please Note:- kindly share this job requirement with your acquaintances, relative & Friends who are looking for change in same profile or else feel free to call on below mention contact name & No.during (10:00 Am-05:30 pm)(Mon-Fri) 

Send resumes at preeti.bedi(at)programming.com

Current location -

Relevant experience (in years)-

Last drawn / Current CTC-

Expected CTC-

About the company:

Our Client is a food platform based in India that focuses on bringing together digital-first brands, experiences, and retail destinations to cater to discerning consumers. Led by industry stalwarts, who previously operated Foodhall, a leading gourmet food retail chain in India, and former Managing Director of Future Consumer Limited, the company aims to shape the narrative around food in the country.

To further enhance its presence, the company is opening a chain of retail stores targeting young gourmet food lovers in Delhi NCR, Mumbai, and Bangalore. These interactive spaces will offer epicurean treats for cooking, eating, and entertaining, and will feature better-made, new-to-market products and new-age brands. Orders placed on digital platforms will be fulfilled through a same-day home delivery network, and the stores will be supported by state-of-the-art commissaries in the three cities.

Our client is backed by a venture-backed, digital-first brand development platform. They partner with passionate entrepreneurs to build authentic, profitable, and experience-led brands that cater to the new generation of Indian consumers. Their team combines their collective learning and experience with data science, digital ethnography, and technology platforms to create brands that connect with consumers.

What you’ll be doing?

• Fluent in Backend web application development (Node.JS, PHP with good knowledge of Magento).
• Fluent in Database (MySQL, NoSQL, MongoDB) design and management.
• Substantial experience with high throughput web services.
• Experience in using cloud platforms like Amazon.
• Knowledge of Frameworks like Express, Koa, Zend, etc.
• Basic Understanding of Front End development (JavaScript, CSS, Ajax, React.JS, Boot Strap, HTML 5)
• Fluent in various automation testing, performance testing, and deployment tools.
• Decent Understanding of Working on Agile Software Development Methodology.

What you’ll bring?

• We are looking for an experienced Back End developer to be part of a diverse, fast pace and energetic team.
• The candidate will be expected to design a scalable client-server framework, build database-intensive reporting modules, scalability and reliability of existing applications and services, and provide troubleshooting and 2nd-tier support for existing applications.
• The candidate should be a self-starter, who is proactive, positive, flexible, and a good team player.
• Minimum qualifications: B.Tech./B.E. in CS, IT, or ECE from a reputed college. 1-3 years of experience in Backend software development

Why work with us?

• You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.
• You will work with a solid set of people from diverse backgrounds.
• You will independently lead projects and have ownership of your deliverables.
• You will be pushed out of your comfort zone and watch your learning curve spike