11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

Please apply at this link - https://loginext.hire.trakstar.com/jobs/fk0q2xl?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0q2xl?source=

LogiNext is looking for a dynamic and competent professional to manage the efficient execution of accounting services. The work at LogiNext is very fast paced, agile, and hence, you must be able to multitask to deal smoothly with competing levels of priority.

Responsibilities

Responsible for quarterly GAAP and IFRS accounting oversight and financial reporting. Liaise with external auditors to facilitate the timely completion of audited financial statements. - Having experience in Asset Management, Risk Management, Valuations, Tax, Legal, Compliance, Product Management, Middle Office, and Treasury. AP and AR management, ensure timely processing of the invoices and thus timely payments. Invoice clarification including interaction with purchasers, requisitions and/ or vendors and ensuring 100% accuracy of invoices processed. Raising proper queries to business in case of any issues in invoices processing & resolving the issues. Maintain and reconcile Accounts Payable and GR/ IR accounts. Understand and apply procure to pay processes, policies, procedures and internal control standards Support all internal and external audits.

Requirements

Bachelor’s degree in finance, commerce and CA with 1 - 2 years of experience 4 to 6 years of relevant experience in Accountancy administration Proficiency in Microsoft Office, Zoho Books, Oracle or similar accounting software Proficiency in statutory and tax filings including GST, TDS, PF, PT, MLWF, ESIC, sales tax, income tax and related reconciliations Experience of accounting standards Indian GAAP and US GAAP Experience in preparing management reporting (MIS), company vauations, stock option agreements and related computations Experience of secreterial filings with regularory authorities like RoC in India, RBI in India and SEC in the US Should have multitasking ability and ability to meet the targeted deadlines Strong numerical aptitude and attention to detail Excellent communication skills, both verbal and written Good time management and organizational skills

Summary of the role

The person will work closely with the overseas stakeholders, senior management team & internal departments. His/ her work will have an immediate impact on strategic initiatives, productivity, overseas program management and communicating objectives between overseas management teams and Indian stakeholders and Co-Founders office and also other departments.

The person will work closely with the CEO of Impact Guru Foundation, India, the US Board and other vertical heads in order to aggregate, review, and prepare deliverables for the United States market.

The person will have to focus on international relations, interdepartmental collaborations and business stakeholder management to evolve our fundraising platform into a world-class experience for our fundraisers and establish a platform for providing intelligent insights for internal stake holders as well.  

Roles & Responsibilities

●      General Operations and Management

●      Central link between Impact Guru Inc. India and Impact Guru Foundation vertical heads: Development, Communications, Programs, Impact, IT, and Finance

●      Develop and manage shared internal documents

●      Overall administrative support from India

●      Special projects and assignments

●      Donor Stewardship and Communications

●      Manage the outreach communications calendar and pipeline

●      Evolving strategic business initiatives from development to successful execution under the guidance of senior leadership and departmental heads.

●      Understand and resolve challenges to manage international (US) relations and constantly develop international leads to improve IGF visibility and reach in the international market.

●      Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.

●      Strategize campaigns to build close relations with new & existing Partners

●      Serve as liaison between US office, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.

●      Oversee daily operations through collaboration with senior management and international stakeholders.

●      Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects.

●      Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications.

●      Provide direction to the team & personally drive efforts to ensure targets for the department are met consistently.

●      Ensure timely & accurate reporting by all team members 

●      Provide premier support and service to US-based donors and prospects coming to India to visit IGF, India programs

●      Serve as primary point of contact and support for visitors leading up to, and during, their time in India

●      Database Management and Maintenance

●      Prospect research

●      Grant Research and Pipeline Management - Lead role in researching and identifying corporate, foundation, and institutional proposal opportunities from United States-based entities

Grant calendar and pipeline management

Key interactions 

●      Internal: candidate will report into Impact Guru Foundation Co-Founders & their office, and closely work with the Development team in India. 

●      The candidate will report into the CEO of Impact Guru Foundation, India and closely work with the Development team in India. 

●      Strong interpersonal skills, which enable you to build meaningful relationships with diverse others and invest them, and a focus on collaborating to reach outcomes with teams.

●      Energetic, enthusiastic and a team-player. Ability to work independently, manage multiple projects and timelines efficiently with minimal oversight, learn quickly on the job, and thrive under pressure

Professional Experiences

●      High on integrity, accountability and drive. Growth-oriented mindset and a drive to develop self as well as to challenge and improve existing systems and approaches.

●      ​​​​​​​Excellent critical thinking skills and ability to analyse complex data sets from varied sources (both quantitative and qualitative), drawing narratives, and communicating impact stories to external partners.

●      Minimum 4years of Prior experience in an NGO, Foundation, fundraising, start-up environment.

●      Excellent communicator in written and verbal form.

●      Extremely versatile, dedicated to efficient productivity.

●      Nimble business mind with a focus on developing creative solutions.

●      Strong project reporting skills, with a focus on interdepartmental communication.

Qualifications

●      Bachelor's/Master’s degree in Business Administration or related field, or equivalent practical experience. (mandatory)

Functional & Behavioural Competencies

●      Project management

●      Multiple stakeholder management

●      Growth mind-set

●      Aggressive delivery targets-oriented mind-set

●      Entrepreneurial mind-set

●      Ability to deliver in high pace environment

●      Excellent communication

●      Dynamic personality

What do we offer?

●      Attractive salary & performance-linked bonuses

●      An opportunity to be in a leadership position of a high-growth start-up

●      Fun, casual & flexible work environment

●      Entrepreneurial, forward-looking, growth-driven & open work culture

Responsibilities Include:

• Translation of the UI/UX design wireframes to actual code that will produce visual elements of custom analytics products and wide web applications
• Will work with the R&D and Analytics team to bridge the gap between graphical design and technical implementation
• Take an active role on both sides and defining how the application looks as well as how it works

Ideal Candidate

• Experience with JavaScript, TypeScript, HTML, and CSS
• Experience developing new user-facing features
• Strong working knowledge of front-end frameworks (Angular 2+ versions)
•  
• Experience building reusable code and libraries for future use
• Ensuring the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

Desired Skills:

• Experience leveraging data analysis to construct strategic narrative
• Excellent problem-solving/analytical skills and ability to break down large complex concepts
• Knowledgeable in web standards and responsive design
• Strong UI/UX and design experience with the ability to simplify complex scenarios to the average user without losing functionality
• Knowledgeable in web standards and responsive design
• Familiarity with Agile project management principles
• Confidence to drive assignments to completion

• Develop, execute & deliver the annual and long-term strategic business plans to ensure delivery of the full potential of the brand at the pan India level
• Guide team in translation of strategy into business plans, brand positioning and go – to market strategies
• Identify and research potential markets to launch the new retail stores and advise management of new business development opportunities. 
• Prepare and execute the marketing strategy for Company’s online & offline business model.
• Responsible for the launch and development of the fashion brand as per the agreed terms and conditions.
• Ensure the financial performance and revenue targets of the brand (online and offline) are achieved through analysis of its Profit & Loss and KPIs.
• Manage relations with key business stakeholders to develop trusting business partnerships.
• Support the day-to-day management of the brand.
• Advice and support stores with all areas of their business including store standards, stock management, customer relationship, staffing and recruitment, finances and payments, cost control, expansion.
• Develop sales and marketing tools, work out on sales promotional activities to support the sales plans.
• Develop the store audit plan and conduct the audits.
• Contributing to and upholding the standards for store compliance as outlined in the operating standards manuals
• Periodically reviewing layout and design of stores manuals and other communications tools for user-friendliness and completeness

• MBA/Post Graduate in Operations from a reputed institution
• Must have experience in translating vision/broad strategies into specific targets and tasks.
• Ability to deliver solution and provide expertise with speed and imagination
• Should possess a high degree of business acumen and must have a good understanding of P&L
• Strong research and analytical skills
• Flexible and able to multi-task; can work within a fast-moving environment
• Must have good connections and networking in the retail & eCommerce ecosystem

Responsibilities:

• Plan and execute all performance marketing campaigns, including but not limited to SEM, Google Display and Discovery ads, remarketing & email campaigns
• Manage budgets and campaigns across all digital channels to drive strong return on investment by optimisimng cost per qualified lead
• Plan, execute, and measure experiments and conversion tests
• Manage landing pages and optimize user experience
• Ensure successful planning, execution, optimization for key traffic KPIs via paid, organic & other media channels
• Identify trends and insights, and optimize spends and performance based on the insights

Requirements:

• Any Bachelor’s/ Master’s degree
• Certifications in Google and Facebook ad management strongly preferred
• 1-3 years of experience in setting up and optimizing Google AdWords & Facebook Ad campaigns.
• Experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
• Demonstrable experience managing SEM, marketing database, email, social media and/or display advertising campaigns
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments