11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

About the Role

The Business Development Manager (BDM) will be responsible for driving revenue growth by identifying and pursuing new business opportunities, building strong client relationships, and executing strategic sales plans for corporate travel solutions. The incumbent must have established connections with corporate and mid-size companies and proven success in achieving high-value sales targets.

Key Responsibilities

🔹 Client Acquisition & Relationship Management

• Identify, target, and acquire new corporate clients with an annual business worth of ₹2–3 Cr.
• Build and maintain long-term relationships with corporate clients to ensure repeat business.
• Understand client travel requirements and provide customized corporate travel solutions.

🔹 Sales & Negotiation

• Present, pitch, and negotiate corporate travel service agreements.
• Manage contract terms to ensure mutually beneficial agreements.
• Achieve and exceed assigned sales targets.

🔹 Strategic Planning & Market Development

• Develop and execute corporate sales strategies aligned with business objectives.
• Conduct market research to identify industry trends, competitor activities, and emerging opportunities.
• Identify and pursue partnership opportunities to grow the corporate travel portfolio.

🔹 Performance Tracking & Reporting

• Track sales metrics, evaluate performance, and adjust strategies as needed.
• Provide regular updates on market developments, partnership performance, and revenue achievements.

🔹 Cross-Functional Collaboration

• Coordinate with operations, marketing, and finance teams to ensure seamless service delivery.
• Provide training and support to partners for better product knowledge and sales performance.

Skills & Qualifications

• Experience: Minimum 4 years in Corporate Travel Sales with proven track record.
• Industry Knowledge: Strong understanding of corporate travel market, industry trends, and competitor landscape.
• Networking: Strong corporate and mid-size company connections in Gurgaon/NCR region.
• Communication: Excellent verbal & written communication, presentation, and interpersonal skills.
• Negotiation Skills: Proven ability to negotiate high-value contracts.
• Strategic Thinking: Ability to create and execute effective sales strategies.
• Problem Solving: Creative approach to meeting client needs and resolving challenges.

Job Title: Retail Sales Associate / Customer Service Associate – Apparel Retail

Experience: 1–3 years in Apparel / Fashion Retail (Freshers with good communication may also apply)

Job Summary:

We are looking for enthusiastic and customer-focused Retail Sales Associates / Customer Service Associates to join our apparel retail brand. The ideal candidates will be responsible for delivering excellent customer experiences, achieving sales targets, and maintaining the brand’s visual and service standards on the shop floor.

Key Responsibilities:

• Greet customers warmly and assist them in selecting products as per their preferences.
• Provide complete product knowledge and styling suggestions to enhance sales.
• Achieve individual and store sales targets through effective customer engagement.
• Ensure high levels of customer satisfaction through prompt and professional service.
• Maintain store hygiene, stock display, and visual merchandising standards.
• Handle billing, cash transactions, and returns as per company policy.
• Manage inventory and report stock levels to the store manager.
• Handle customer complaints and feedback with a positive attitude.

Key Requirements:

• 1–3 years of experience in Apparel / Fashion Retail (preferred).
• Strong communication and interpersonal skills.
• Pleasant personality with a customer-first approach.
• Basic knowledge of sales, POS systems, and retail operations.
• Team player with a proactive attitude and willingness to learn.
• Flexible to work in shifts, weekends, and festive seasons.

Qualification:

12th Pass / Graduate in any discipline (Diploma in Fashion or Retail Management preferred)

Salary: As per industry standards + Incentives

Joining: Immediate preferred

call us for the interview:

Email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

What you’ll be doing

• Lead the development of our across all phases of software and web development including ideation, prototyping, design, production, and maintenance.
• Work closely with founders and internal/external stakeholders to build products, tools, and services from scratch and deliver high-quality software solutions.
• Be actively involved in requirements gathering, customer interviews and the creation of robust product solutions.
• Brainstorm and lay the foundations of the technology and architectural roadmap as well as the development processes.
• Share your technical expertise to help the team make thoughtful and scalable design decisions and identify performance bottlenecks to troubleshoot quickly.
• Manage product development priorities, deadlines, and deliverables.
• Hire and manage a small team of engineers (internal/outsourced).
• Ensure high-performant and responsive web applications and websites.

Skills & Qualities we’re looking for

• Bachelor’s/Master’s degree in Computer Science (or equivalent experience).
• 4-7 years of experience as a full-stack developer (rare exceptions for highly skilled developers) at a fast-paced, preferably early / growth stage start-up.
• Proficient with frontend technologies - HTML, CSS, JavaScript & ReactJS/VueJS.
• Proficient with backend technologies - Java/NodeJs/Golang/Python/Ruby.
• Hands-on experience working with any cloud AWS/GCP/Azure/DigitalOcean.
• Knowledge of codebases and version control systems (Git).
• Well-versed with SQL database design & RDBMS concepts.
• Strong arithmetic reasoning, logical and analytical thinking skills.
• Strong knowledge of code quality maintenance and performance analysis.

We’re Hiring: Project Manager – Logi-Sys Modules

📍 Location: Mumbai, Marol

🕒 Full-time | Experience: 8–10 Years

Are you a driven Project Manager with a knack for owning modules, leading teams, and ensuring seamless delivery? At Softlink, we’re expanding our Logi-Sys team and looking for experienced Project Managers to take charge of individual modules and steer them from planning to perfection.

🌐 About the Role:

As a Project Manager, you will take ownership of specific Logi-Sys modules—our industry-leading cloud ERP platform for logistics and freight. You’ll work closely with engineering, QA, and product teams to deliver high-quality features that are robust, timely, and bug-free.

🔧 Responsibilities:

• Own and manage one or more Logi-Sys modules end-to-end
• Define goals, plan execution timelines, and ensure timely delivery
• Work hands-on with cross-functional teams to get work done
• Maintain high quality standards – with a zero-bug mindset
• Break down business requirements into technical deliverables
• Track project progress, identify risks, and resolve blockers swiftly
• Ensure alignment with product vision while focusing on execution

👤 Who We’re Looking For:

• 8–10 years of solid experience in project/delivery management in a tech environment
• Strong understanding of software development life cycles and enterprise product delivery
• Conversant with technology – you speak the language of engineers and can challenge timelines and logic where needed
• Sharp focus on timely delivery without compromising on quality
• Natural leader who takes initiative and owns outcomes
• Exposure to logistics or ERP systems is a plus (but not mandatory)

🧠 If you believe in accountability, love solving real-world problems, and can balance speed with precision—we want to talk to you.

We are seeking a highly motivated and results-oriented Business Development Executive to join our growing team. The ideal candidate will have a proven track record of success in IT sales, specifically in cloud solutions and software sales. This role requires a strong understanding of the IT landscape, excellent communication skills, and the ability to generate leads and close deals. The successful candidate will be responsible for achieving monthly sales targets.

Responsibilities

- Lead Generation:

• Proactively identify and qualify leads through various channels, including online portals, social media, networking events, and industry publications.
• Utilize online lead generation tools and platforms to identify potential clients.
• Develop and execute targeted outreach campaigns to generate new business opportunities.

- Sales Process:

• Manage the entire sales cycle, from initial contact to closing deals.
• Conduct product demonstrations and presentations to potential clients.
• Prepare and deliver compelling sales proposals and quotations.
• Negotiate contracts and close deals, ensuring profitability.
• Maintain accurate records of sales activities and customer interactions in CRM.

- Relationship Management:

• Build and maintain strong relationships with clients and partners.
• Understand client needs and provide tailored solutions.
• Provide excellent customer service and support.
• Identify opportunities for up-selling and cross-selling.

- Market Knowledge:

• Stay up-to-date with the latest IT trends, technologies, and competitor offerings.
• Understand the competitive landscape and identify opportunities for differentiation.

- Target Achievement:

• Achieve monthly sales targets consistently.
• Develop and implement sales strategies to meet and exceed targets.
• Provide regular sales reports and updates to management.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field preferred.
• Minimum of 2 years of experience in IT sales, with a focus on cloud and software sales.
• Proven track record of lead generation and sales target achievement.
• Strong understanding of the IT industry and cloud computing concepts.
• Excellent communication, presentation, and interpersonal skills.
• Ability to build rapport and establish trust with clients.
• Strong negotiation and closing skills.
• Self-motivated, results-oriented, and able to work independently.
• Ability to work under pressure and meet deadlines.

The Role:

As an ML Engineer at TIFIN, you will be responsible for driving research and innovation in a result-oriented direction. Your role will involve staying updated on the latest research trends and exploring advancements in Natural Language Understanding (NLU) and their applications in conversational AI. You will also play a mentoring role and contribute to improving NLU capabilities using transfer learning from historical conversational data.

Requirements:

• Experience with training and fine-tuning machine learning models on large text datasets.
• Strong computer science fundamentals and at least 3 years of software development experience.
• Track record of thinking big and finding simple solutions while dealing with ambiguity.
• Proven experience as a Natural Language Processing Engineer or in similar roles.
• Good understanding of NLP tricks and techniques for semantic extraction, data structure, and modeling.
• Familiarity with text representation techniques, algorithms, and statistics.
• Knowledge of programming languages such as R, Python, and Java.
• Proficiency in Machine Learning frameworks like TensorFlow, PyTorch, etc.
• Ability to design software architectures and solve complex problems.
• Strong analytical and problem-solving skills.
• Experience in projects related to information retrieval, machine comprehension, entity recognition, text classification, semantic frame parsing, or machine translation is a plus.
• Publications, patents, or conference talks in relevant fields are a bonus.

About the Role

As an Android Developer, you will own the Android app and strive to deliver the best learning experience out there to our learners that upGrad is known for. You will be responsible for developing features, taking those features to production and maintaining the existing code. Innovative nature and pro-active involvement in the product is taken very seriously at upGrad, therefore, a major part of your role would involve thinking about new features and new ways to deliver quality learning experience to our learners

Skills/Experience

1. Minimum 6+ years of hands-on Android development experience.
2. Strong Java and object-oriented concepts.
3. Solid understanding of Android architectural patterns especially MVVM and their importance in scalable software development process.
4. Strong understanding of Android fundamentals.
5. Experience in Android UI creation.
6. Experience of Android Live Data, Kotlin and Constraint layout would be a huge plus point.

Years of Exp –  Minimum 6-8 

21N78E Creative Labs is looking for Visualizers.

• Work with all the Marketing and Client teams to create effective client communication, develop innovative products, enabling client acquisition and customer delight.

• Responsible for conceptualizing, strategizing and visualizing concepts and designing for a variety of products and clients in the following areas.
o Advertising – Mainline and Digital
o Social media
o Outdoor
o Audio Visuals
o UI Design
o Corporate Communication

• Strong Design skills | Proficient in Adobe Creative Suite | Working Knowledge of Motion Graphics software’s (Adobe Premiere & After Effects) | Clear grasp of social media formats