11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

Finestar Jewellery and Diamonds Pvt Ltd we are looking for Assistant Sales Manager( International) B2B Business

Finestar Jewellery and Diamonds Pvt Ltd is a distinguished organization and a sight holder of the De Beers group of companies. We specialize in sourcing rough diamonds directly from primary sources, processing them in our fully-integrated factories, and distributing polished diamonds globally through our extensive marketing and distribution network. With over 25 years of operations, we have established a presence in 8 countries, contributing significantly to the diamond industry.

Assistant Sales Manager( International)

Cadre: Manager

Position Reports to: The COO

Location: Mumbai, BKC & USA Travel *

*only Male candidates *

*Mandatory to Have USA VISA* ( B1 or B2)

people having valid VISA only need to apply

* Shift Timings and Working Days: US Shift, 7:00 PM to 3:30 AM,

5 days working ( Monday to Friday ) Saturday & Sunday Fixed off

Primary Job Duties and Responsibilities

Sales and Business Development: Responsible for B2B marketing and sales of certified loose diamonds overseas.

This includes lead generation, client relationship management, and achieving sales targets in the USA and European markets.

Customer Engagement: Work closely with clients to understand their needs, provide product information, and ensure customer satisfaction. Resolve inquiries and complaints promptly to maintain high levels of client retention.

Market Analysis: Analyze customer requirements and market trends to tailor product offerings and strategies accordingly. Maintain awareness of competitor activities and market dynamics.

Travel Requirement: Travel approximately 6 months per year to the USA and European countries for client meetings, trade shows, and business development activities.

Have to work in Night and evening shift.

You are required to travel 06 months in a year to US and European countries Skills:- Marketing, B2B Marketing, Lead Generation and Sales Required Skills and Qualifications:

Experience in B2B marketing, lead generation, and sales within the diamond industry, preferably with certified loose diamonds.

Strong understanding of natural diamonds, including grading and certification processes. Proven ability to develop and maintain relationships with key stakeholders in the USA and European markets. Excellent communication skills, both verbal and written. Multilingual proficiency is advantageous.

Ability to work effectively in a night shift environment and demonstrate flexibility in working hours.

Detail-oriented with strong organizational skills and the ability to manage multiple priorities.

Proficiency in computer skills including CRM software, Microsoft Office Suite, and internet research tools. Compensation:

For Freshers & Experienced Candidates: CTC 50,000 to 1,00000 ( Depends on the interview ) INR per month fixed, with potential for higher based on interview performance.

*Food and Accommodation will be bear by the company*

Subject Line: Full Name and Location Body of Email: Include a brief summary (under 150 words) explaining why you want to work for Finestar Jewellery and Diamonds Pvt Ltd and highlight relevant skills and experiences

Main tasks

• Supervision of the CI/CD process for the automated builds and deployments of web services and web applications as well as desktop tool in the cloud and container environment
• Responsibility of the operations part of a DevOps organization especially for development at LS telcom in the environment of container technology and orchestration, e.g. with Kubernetes
• Installation, operation and monitoring of web applications in cloud data centers for the purpose of development of the test as well as for the operation of an own productive cloud as LS service
• Implementation of installations of the LS system solution especially in the container context
• Introduction, maintenance and improvement of installation solutions for LS development in the desktop and server environment as well as in the cloud and with on-premise Kubernetes
• Maintenance of the system installation documentation and implementation of trainings

Execution of internal software tests and support of involved teams and stakeholders

• Hands on Experience with Azure DevOps.

Qualification profile

• Bachelor’s or master’s degree in communications engineering, electrical engineering, physics or comparable qualification
• Experience in software
• Installation and administration of Linux and Windows systems including network and firewalling aspects
• Experience with build and deployment automation with tools like Jenkins, Gradle, Argo or similar as well as system scripting (Bash, Power-Shell, etc.)
• Interest in operation and monitoring of applications in virtualized and containerized environments in cloud and on-premise
• Server environments, especially application, web-and database servers
• Knowledge in VMware/K3D/Rancer is an advantage
• Good spoken and written knowledge of English

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals. Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry. Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

• Conduct on-site service visits for the commissioning of inverters.
• Provide online service support to customers and branch engineers via telephonic conversations for electronics service and commissioning.
• Perform on-site service for SEW's electronics products, effectively diagnosing and resolving issues.
• Maintain thorough service documentation for all conducted services.
• Act as the primary contact for Germany, providing application and technical support for electronics products in collaboration with the Manager of D&A.
• Contribute to application engineering by developing new applications for complete drive management, in coordination with the Manager of D&A.
• Assist the repair department in critical or crisis situations.
• Offer technical support for switching cabinets through local vendors as per customer requirements.
• Ensure the maintenance and proper functioning of the Service centre, tools, equipment, and timely calibration.
• Provide training on service and application development for both customers and SEW employees.
• Maintain the Quality Manual System.

Authorities:

• Plan and execute Electronics Service Jobs on-site based on priority, jointly with the Manager of D&A.
• Make decisions regarding component replacement during job execution, in collaboration with the Manager of D&A.
• Possess authority to certify warranty cases on-site or in-house, working jointly with the Manager of D&A.

Dimensions:

• Handle approximately 40 service jobs per year.
• Contribute to the execution of 8 to 10 new application projects annually.

Profile:

• Education: Bachelor's degree in Electrical / Electronics from a recognized institute.
• Experience: Minimum 2-3 years in Drives & Automation.
• Skills: Proficient in servicing or maintaining drives and automation products. Good communication skills would be an added advantage.

What We Offer:

• An open and transparent working culture with clearly defined job responsibilities.
• Opportunities for outstanding employee development through structured training and mentoring.
• Personalized training and support from experienced managers and colleagues.
• State-of-the-art facilities and working conditions, utilising cutting-edge technology.
• A responsible organization committed to energy efficiency, social responsibility, and environmental protection.

MUMBAI Location - Work From Office

Job brief

We are looking for a Recruitment Specialist to undertake all hiring activities, from advertising open roles to interviewing candidates and closing hires. Recruitment Specialist responsibilities include connecting with potential candidates online and offline, screening applications and supporting hiring managers. If you have experience evaluating candidates for roles of various fields and seniority levels, we’d like to meet you. Ultimately, you will be responsible for hiring qualified people while maintaining a positive candidate experience.

Responsibilities

• Build and report on quarterly and annual hiring plans
• Create and publish job ads in various portals
• Network with potential hires through professional groups on social media and during events
• Collaborate with hiring managers to set qualification criteria for future employees
• Screen resumes and job applications
• Conduct initial phone screens to create shortlists of qualified candidates
• Interview candidates in-person for a wide range of roles (junior, senior and executive)
• Track hiring metrics including time-to-hire, time-to-fill and source of hire
• Design, distribute and measure the results of candidate experience surveys
• Train and advise hiring managers on interviewing techniques and assessment methods
• Host and participate in job fairs
• Follow up with candidates throughout the hiring process
• Maintain a database of potential candidates for future job openings

Requirements

• Proven experience as a Recruitment Specialist, Recruiter or similar role
• Hands-on experience with the largest job sites like Naukri or Indeed.
• Knowledge of sourcing techniques on social media and niche professional websites like LinkedIn, Facebook, Github and Stack Overflow
• Familiarity with applicant tracking systems
• Strong interpersonal skills
• Good written and verbal communications skills

As a Software Engineer, you will build and scale Clockwork, creating an engaging experience for our users. As one of the first few engineers, you will work on 0 to 1 type projects, partnering closely with our product, design and business teams to build the future of Clockwork.

• Write, test and deploy code to enhance our product
• Design software systems for new features
• Diagnose bugs and system bottlenecks as our product scales
• Work closely with product and design to define our roadmap

• 3+ years of professional experience as a software engineer
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
• Solid engineering, coding and problem solving skills
• Strong product/business sense
• Excited about working in a fast-paced, dynamic startup environment

Clockwork encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.

Relevant leadership experience of approx. 20+ years for similar scale, diversity and complexity

You will stand out if you have the following (Good to have):

Experience in working with Senior Management/Executive Leadership