11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

Key Responsibilities:

• Develop and implement effective recruitment strategies to meet staffing needs.
• Source candidates through job boards, social media, and networking.
• Conduct interviews and assess candidates' qualifications.
• Coordinate with hiring managers to understand position requirements.
• Maintain a positive candidate experience throughout the hiring process.
• Assist in the development of employer branding initiatives.

Qualifications:

• Proven experience in talent acquisition or recruitment.
• Strong communication and interpersonal skills.
• Ability to manage multiple recruitment projects simultaneously.
• Familiarity with applicant tracking systems (ATS) and recruiting tools.

• 5+ years of experience working with MySQL Databases, including the community edition
• Advanced understanding of Linux OS
• Can use SSH to connect to remote systems with password & public/private keys
• Deep understanding of systems performance
• Understand automation concept to speed up the work: Ansible
• Advanced knowledge on InnoDB internals
• Expert knowledge of Performance Schema
• Knows how to optimize queries/schemas
• Deep understanding of replication and clustering
• Knows backup solutions and strategies
• Knows HA solutions and strategies
• Knows proxy usage as it relates to MySQL
• Designs and executes overall database architecture strategy, standards and practices.
• Works closely with project teams to develop data models that support business processes.
• Works with application development to ensure database changes adhere to best practices and are properly prioritized and scheduled.
• Supports all areas of the enterprise - ensures that all databases run at optimal performance
• Proactively identifies and troubleshoots databases performance issues
• Ensures that industry wide security standards are properly implemented

Web Developer

Job Description

• The web developer will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
• Candidate should have experience in GitHub, knowledge of DevOps is a plus
• Experienced in designing and implementing web portals, experience with DNN is a plus
• Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON
• Experience in Agile project management methodology
• Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
• The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow

Duties & Responsibilities:

• Understand how FTP server is setup for the site
• Understand business requirements to apply logic to integrate functionalities
• Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
• Understand system/site technical requirements and suggest enhancements if applicable
• Designing, coding, unit Testing, and integration with Database
• Handle site deployment
• Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.

Technical Expertise:

• ASP/ASP.NET/VB.NET/MVC/C#/SQL Server 2012+
• HTML, Javascript, Jquery, CSS, Bootstrap
• GitHub/DevOps, Azure
• Web API/ Web Services, Email Services

Skills and Abilities:

• Be able to work with diverse global teams and in an individual contributor role as needed
• Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
• Strong task management skills including time management, and ability to manage multiple projects simultaneously
• Flexibility required to attend late evening meetings with global team members
• Attention to detail and delivering quality projects and knowledge assets

Responsibilities:

• Conceptualizing visuals based on requirements.

• Creating illustrations and layouts using design softwares.

• Testing graphics across various media.

• Meet with clients, internal and external, to understand needs and share ideas.

• Demonstrating a keen eye for aesthetics and attention to detail, ensuring high-quality motion graphic deliverables.

• Contributing to the creative process by bringing innovative ideas and creative solutions to the table, contributing to the overall success of the Creative team.

• Be a great communicator, receive and interpret feedback, and meet tight deadlines.

• Respond to user feedback, data/analytics, and client feedback to improve the creative work in future iterations.

Requirements:

• 1 to 3 years of experience in motion design graphics.

• Strong technical skills and proven ability to use a variety of software (Photoshop,

• Premiere Pro, 2D/3D animation, Aftereffects).

• The ability to partner with the Creative team members and key stakeholders to create content for across a variety of platforms (web, mobile, video, and more).

• Able to work in a fast-paced environment and have strong project management skills.

Main tasks

• Test preparation (test design, creation of test specifications and test cases for regression tests and tests of new and further developments)
• Sprint-accompanying testing in the Scrum team
• Test evaluation / documentation of the test results
• Further development of existing test automation processes
• Close cooperation with the SOL business unit and the test departments at other locations

Qualification profile

• Completed degree or comparable training with an IT background
• Affinity and many years of experience in systematic testing of software products
• Excellent ability to work in a team and an independent, structured way of working
• Practical knowledge of the application of test methods and quality management standards as well as test automation knowledge are advantageous
• Fluent in English

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software