11+ Help desk Jobs in Mumbai | Help desk Job openings in Mumbai

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

Job Title: CRM Executive

Location: Thane (Majiwada)

Age Requirement: Up to 30 Years

Experience: 1–2 years (Pharma industry – Cardio-Diabetic segment preferred)

Responsibilities:

• Manage and maintain customer databases, ensuring accuracy and completeness.
• Coordinate with sales and marketing teams to support CRM activities.
• Generate and analyze reports using MS Excel (Pivot, VLOOKUP, etc.).
• Ensure timely communication with clients and internal teams.
• Support day-to-day CRM operations to drive efficiency and client satisfaction.

Key Skills:

• Strong communication & coordination skills.
• Proficiency in MS Excel and data management.
• Pharma experience in Cardio-Diabetic segment is mandatory.

Note: This is a top priority position – immediate joiners will be preferred.

Hi,

We are looking for cloud solution professionals with the following skill sets;

Experience: 10+ years in cloud architecting

Location: Mumbai

Job Responsibilities:

• Analyze and understand customer business processes and workflows, define requirements and design appropriate solutions.
• Provide End 2 end cloud Solutioning along with secured infra
• Collaborate with vendors for the execution
• Well understanding on open source stack frameworks, AWS & Azure Cloud services
• Solutioning extending from green field to enterprise view
• Presentation skills with a high degree of comfort with both large and small audiences.
• High level of comfort communicating effectively across internal and external organizations
• Intermediate/advanced knowledge of the cloud services, market segments, customer base and industry verticals.
• Demonstrated experience leading or developing high quality, enterprise scale software products using a structured system development life cycle.
• Demonstrated ability to adapt to new technologies and learn quickly.
• Certified Solutions Architect( AWS / Azure)
• Recommendations on security, cost, performance, reliability and operational efficiency to accelerate challenging, mission-critical projects
• Experience migrating or transforming customer solutions to the cloud

Primary Skills :

JAVA / J2EE; Spring, Spring Boot, Microservices,Angular JS, Instream data handling, Elastics search DB, Mango DB,DevOps tools- Jenkin, github,maven build, Hands on AWS & Azure cloud services,Mobile: Native and hybrid app hands on;Docker Containers , AKS,Big data and Hbase, Data Lake , service bus, AD

Secondary Skills :

• Extensive experience in Microservices, Rest Services, JPA, Automated unit testing through tools.
• Proven design skills and expertise is required.
• Good knowledge of current / emerging technologies and trends.
• Good analytical, grasping and problem solving skills. Excellent written and verbal communication skills. High levels of initiative and creativity.
• Good communication skills with all stake holders, good team player with ability to mentor juniors

A Loan Officer is a professional who processes loan applications and evaluates them for eligibility and suitability to ensure that nothing stands between business or personal goals.

Job Description: Web Developer 

About the company

Design Qandy is a luxury home décor brand. It’s nothing less than a revolution in home décor industry- where technology enables world class home interior design.

What would you be required to do?

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders
• Ensure the code is SEO friendly
• Website and software application designing, building, or maintaining.
• All code should work cross platform and Responsive.
• Full-stack developers and can do both front-end and back-end development.
• Using scripting or authoring languages, management tools, content creation tools, applications, and digital media.
• Conferring with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions.
• Directing or performing Website updates.
• Developing or validating test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
• Editing, writing, or designing Website content, and directing team members who produce content.
• Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups.
• Back up files from Web sites to local directories for recovery.
• Identifying problems uncovered by customer feedback and testing and correcting or referring problems to appropriate personnel for correction.
• Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems.
• Determining user needs by analysing technical requirements.

What skills we are looking for?

• Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers regarding progress on the long-term technology roadmap
• Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs
• Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed
• Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives

Who qualifies?

• Proficient understanding of web markup, Top-notch programming skills and in-depth knowledge of modern HTML5/CSS/JavaScript/XML/Json/APIs
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Proficient understanding of Angular and React to develop applications.
• A solid understanding of how web applications work including security, session management, and best development practices.
• Adequate knowledge of relational database systems, Object Oriented Programming and web application development.
• Hands-on experience with network diagnostics, network analytics tools. For light weight and fast serve web pages.
• Aggressive problem diagnosis and creative problem-solving skills
• Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
• Basic knowledge of Search Engine Optimization process.
• Solid knowledge and experience in programming applications.
• Excellent in Front-end web apps and code debugging
• Good Knowledge of node.js, express.js, Agular & React.
• Experience of WordPress websites development.
• Basic Knowledge of Ember.js & Backbone.js
• Proficient understanding mongodb& other no sql databases
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp, Photoshop, Illustrator and CorelDRAW is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Understanding of code versioning technologies (Git, Mercurial, SVN) is required
• Good understanding of SEO principles and ensuring that application will adhere to them.
• A strong attention to detail and a creative mindset.
• Computer science degree or equivalent experience
• Experience leading a team
• 2+ Years’ experience in back-end development.

Regards
Team Merito

• Designs and codes features for the Android application as per the specifications provided by Product and Design teams.
• Write unit tests for all features.
• Ships feature fast moving agile sprints.
• Works closely with API, Product Design and Product Management teams to brainstorm and chalk out details of features.