Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.

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Role: React Native Lead
Exp: 5-9 Years
CTC: up to 30 LPA
Location: Bangalroe
Job Description:
• Job involves working on latest technologies and frameworks in mobile and open source world to develop mobile applications, mobile web sites and rich internet applications.
• Candidate should be Collaborative and Quality-focused, resourceful initiative taker, and someone who has good English communication skills.
Desired Candidate Profile:
• Work as part of a team to build React Native iOS / Android applications for clients.
• Architect, build and maintain excellent React Native applications with clean code.
• Experience with React Js, React Native, JavaScript
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user
experience.
• Familiarity with RESTful API.
• Release applications to IOS and Google Play stores.
About Elucidata
Headquartered in San Fransisco, USA, Elucidata is a leading deep-tech Company dedicated to accelerating Life Sciences R&D. Our mission is to power data-centric biological discovery through 3 key aspects of our technology.Data Harmonization, Data & AI Cloud, & AI Insights. Recognized as the Most Innovative Biotech Company 2024 , by Fast Company. Elucidata is Series A funded and expanding its marketing team in India. We are 150+ strong , multi- disciplinary team of experts based across the US & India.
About the role
Elucidata is seeking a seasoned B2B Demand Gen Specialist in India to drive the conceptualization and planning of our demand generation pipleline. This role is the center of a cross-functional stakeholder group across sales, inside sales, product marketing and brand marketing and will be developing solid working relationships across key stakeholders. She will be responsible for strategizing, developing, managing, tracking and optimizing marketing initiatives across all digital channels for Mid-market and large enterprises to generate demand for its Solutions. The ideal candidate is a proven orchestrator who will meet pipeline targets with targeted, persona-focused campaigns that deliver the right message to the right buyer at the right time and on the right channel.
Key Responsibilities
-Strategize, develop, manage, track and optimize multi-channel marketing campaigns for mid- market and large enterprises
-Own 20% of the company’s pipeline targets through Inbound & Outbound efforts.
-Build and execute strategies to drive intent and nurture form fills down the funnel.
-Work with SEO Experts, Product Marketing Manager, and Content Writers to design campaigns to create awareness and interest among our ideal customers through top of the funnel tactics.
-Manage and nurture a team of digital marketing/CRM specialists and SDR’s
-Run paid campaigns, hire and onboard vendors to scale up Elucidata’s marketing efforts
-Establish a structured feedback loop with sales and inside sales to ensure campaigns land successfully both internally and externally.
-Measure and report performance of all digital marketing campaigns via CRM (Pardot), and assess against goals (ROI and KPIs) and make data-driven decisions to build a cranking lead generation machinery for enterprise sales.
Requirements
-3-7+ years of marketing experience within B2B SaaS in a dynamic environment.
-Academic background in engineering, science, technology or a related field
-Experience of having sold/marketed a product in the North American market is a must.
-Highly motivated, dynamic and detail-oriented person with strong analytical skills. If you’re hungry and willing to take on more, this role is for you!
-Working knowledge of automation tools, email marketing, SEO, marketing database, webflow, CRM and paid channels (LinkedIn, PPC, Google AdWords etc), website fundamentals.
-Proven people manager and strong team player with the ability to coach, inspire and manage a team of marketing professionals to drive success against demand and lead generation KPIs.
-Strong business acumen and an ability to connect business objectives to marketing strategies and execution plans with clearly defined metrics and KPIs.
-Ability to work cross-functionally and build solid working relationships with adjacent commercial teams.
-Results & data driven mindset with strong presentation, problem-solving, and budget management skills
-Prior B2B SaaS selling experience in the North American market is a plus
Perks of working with us
✓ Hybrid working policy. Only one rule - get things done!
✓ Opportunity to work on creating India’s first life-sciences tech unicorn
We are proud to be an equal opportunity workplace and are an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability,
gender identity or Veteran status.

- Industry Type: IT Software Development
- Department: UX, Design & Architecture
- Employment Type: Internship
- Role Category: Video Editing, Design & Multimedia
Overview:
We are seeking a highly creative and motivated Video Editing and Motion Graphics Intern to join our dynamic IT and consulting firm. The ideal candidate will have a passion for video storytelling, and motion design, and the ability to bring innovative ideas to life through engaging video content. This role is perfect for someone enthusiastic about utilizing the latest in video editing software and motion graphics to create compelling videos for a variety of channels including social media, websites, and promotional campaigns.
Responsibilities:
- Video Editing: Trim, edit, and manipulate video footage to produce high-quality content. Includes editing raw footage into final videos for platforms such as YouTube and enhancing video and sound quality with various software tools.
- Motion Graphics Design: Develop and integrate visually striking motion graphics and animations into projects, including promotional videos, advertisements, and product presentations, to enhance storytelling and viewer engagement.
- Creative Collaboration: Work closely with cross-functional teams, including graphic designers and content creators, to understand project objectives and translate ideas into compelling visual stories.
- Software Proficiency: Demonstrate expert proficiency in Adobe Premiere Pro, with strong skills in Adobe After Effects, Adobe Illustrator, and Adobe Photoshop. The ability to use additional video editing and motion design tools is a plus.
- Quality Control and Enhancement: Responsible for ensuring the highest quality of video content, including color correction, sound enhancement, and integrating visual effects.
- Learning and Innovation: Stay updated with the latest trends in video editing, motion graphics, and emerging technologies to continually bring fresh, innovative ideas to the team.
Basic Skills Required:
- Creative Thinking: Ability to generate creative solutions and translate ideas into visually compelling stories.
- Communication: Strong English communication skills, with the ability to articulate ideas effectively to team members and stakeholders.
- Time Management: Excellent organizational skills, with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
- Educational Background: Currently pursuing or recently graduated with a Bachelor's Degree in Art, Animation, Multimedia Design, or a related field. Fresher and experienced candidates are welcome to apply.
Why Join Us?
- Be part of a creative, innovative team that values fresh ideas and creative thinking.
- Opportunity to work on diverse projects across various domains, enhancing your portfolio and gaining invaluable experience in the IT and consulting industry.
- Receive mentorship and training on the latest software and design techniques from experienced professionals in the field.
Website Link: https://www.feedants.com
Role
The role of a Sales Manager - SAAS will be to assist the organization’s sales and growth efforts by contributing to new customer acquisition. You should be able to provide ideas to attract new clients, increase sales funnels and keep the senior management updated about market and competitor activity. The primary role and responsibilities of a Sales Manager include:
Responsibilities
- Build relationships with potential clients to create new business opportunities
- Develop new sales funnels while having a targeted
- Assist in marketing & PR activities
- Support in writing new business proposals
- Maintain knowledge of all product and service offerings of the company
- Keep prospective client database updated
- Coordinate meetings for senior management with prospective clients
- Follow company guidelines and procedures for the acquisition of customers
- Analyze the data to suggest growth opportunities
- Share and execute ideas to increase the revenues target of the company
Qualifications
- Minimum 3+ years of B2B sales experience within SaaS
- Must have basic knowhow of technologies
- Previous experience with a technology team gives you an extra brownie point
- Must possess strong customer service skills
- Excellent written and verbal communication
- Must have good negotiation skills
- Must be able to create good presentations
- Must have excellent interpersonal skills
- Must be detail oriented and an active listener
- Ability to work under pressure
- Must be a quick learner
- Must know how to manage different priorities
- Should be ambitious and goal-oriented
▪ Acting as relationship manager for the Paid customers of NoBroker.
▪ Building sustainable relationships and trust with customer accounts through open and interactive
communication.
▪ Identifying and assessing customers’ needs.
▪ Servicing customer in finding the right tenant /house as per the requirement of customer.
▪ Dialing outbound and attending inbound calls from customers and leads.
▪ Using internal tools and methods to provide best possible service to the customer.
▪ Negotiating with leads on behalf of customers.
▪ Keeping customers up-to date on the progress of his account.
▪ Following communication procedures, guidelines, and policies.
▪ Going the extra mile to provide excellent customer service.

We're building a game tech platform for discovering and creating engaging gaming experiences.
We need a driven, enthusiastic and passionate Android developer who is still fascinated and excited about the potential of great apps and mobile-based games. Devs who are or have been gamers will be a better fit for this role. You'll build something that sits at the intersection of TikTok, Steam and Roblox.
We promise a great learning and working experience with a team of entrepreneurs, devs, gamers, animators, award-winning UI/UX designers and advisors who have been CXOs of billion-dollar companies. You'll be in the company of many highly accomplished yet humble individuals who want to build something amazing together.
We are building our platform with a mobile-first approach for the mobile-first world, so we naturally focus a lot on UI topics like intelligent user nudges, app micro-interactions and in-app animations far more than normal app dev roles. You'd have a fun-filled and fantastic growth curve with us.
We have built an interesting and engaging gaming-based culture and you'd be required to play games and build gaming experiences as a part of your job here.
Our startup hires with a talent-first approach and we value skill and drive levels far more than just brand-name colleges on your resume. We have hired many people from these top colleges, but we hired them purely based on their skills and cultural fit. We find it worth mentioning that many people from these top colleges couldn't make it through our interview process too.
We want this to be your first or second job and we'll work tirelessly to make this your last one.
About Us - Be it a zero balance savings account, spend analytics, digital passbook or a virtual debit card, fixed deposit, money transfer, every feature has been thoughtfully created by Paytm Payments Bank to empower unbanked and underbanked Indians.
We have over 100 Million KYC customers, with 0.4 Million users added every passing month. We are also the largest issuer of FASTag with over 8 Million FASTag units issued.
We are looking to hire Mobile Application Testers for one of the India's largest Digital Bank.
Job Description:
Experience : 2- 8 Years
Job Description:
-Strong in Java Programming.
-Strong understanding and hands on experience on Appium for Android and iOS both.
-Hands on experience on test automation for hybrid and native mobile applications.
-Expertise in automation framework development using Appium.
-Experience with JIRA, Confluence, Bitbucket / Git, Jenkins, IntelliJ IDEA/Eclipse, Browser Stack, Charles Proxy etc.
-Excellent troubleshooting skills to root cause complex issues
-Good understanding of REST, HTTP, JSON protocol and syntax
-Working experience in Agile methodology.
Vyapar is a SaaS-based Startup Company located at HSR layout, Sector 1, Bangalore. Recently we
have completed SERIES B funding of 200+ Cr where our lead investors are Indiamart & Westbridge capital.
Who uses Vyapar?
Vyapar is a billing, accounting, inventory management & Online Store software used by almost every
type of businesses in India, be it Manufacturers, distributors & retailers.
Job description
● Call Customer within 2 hours of Lead assignment and take appointment for Demo of SaaS
● Provide Detailed Demo to Customer and clarify doubts based on the business use case
● Engage, Follow Up and Sale subscriptions for SaaS
● Following Sales SOP.
JD For B2B Sales
- Must have one or two years of experience in client handling.
- Comfortable working for B2B clients.
- Must have good sales and negotiation skills.
- Must have relationship-making skills.
- Need to Onboard New channel Partners/ Distributors.
- Need to follow the SOP while onboarding Partners.
- Need to guide the partner about the partner program along with the Product.
- Responsible for partners' Business and all the processes related to the partner Program.
- Need to motivate partners to do an acquisition.
- Need to maintain long-term Relationships with assigned and onboarded partners.
• You will manage the entire direct sales process to ensure delivery against key performance metrics, with a strong
emphasis on new business sales, while expanding existing accounts.
• The Enterprise solution sales manager assumes the role of customer liaison through the solution sales & delivery
along with the support of deployment & solutions team.
• Life cycle management of the product/service developed to meet the business customers evolving needs.
• The role will include extensive hunting/ lead gen and farming of accounts as an Individual contributor to start with.
High quality pipeline building capability will be a key factor to succeed in this role.
Required Background
• The candidate should have 7- 12 years of experience in Direct B2B Enterprise Sales (Product / SaaS based), Consulting Sales. MBA with an Engineering degree from a reputed institute is preferred.
• An ideal candidate should have experience in regional sales, key account management and meeting sales goal for large ticket products/ solutions. Senior Sales Professional from IPCs (JLL, CBRE, C&W, KF, Colliers etc) & High Growth SaaS/ Product companies may be ideal for this role.
• Sector agnostic experience in selling to Enterprise clients, Series C & above start-ups is desired (i.e. BFSI, FMCG, Pharma, Auto , IT etc.)
Desired Skills
• Strategic account planning and execution skills.
• Experience in networking & selling to C-Level , Facilities / Admin teams and business units in Enterprises
• A hustler who knows how to thrive & win in an agile & competitive environment.
• Strong time management skills. Able to understand technology led solutions in the SaaS space.
• Proven consultative sales solution skills, including the ability to articulate clear, concise benefits and capabilities of a
solution.
• Excellent communication & story telling skills are a must have. Ability to handle & resolve client queries around solution,
functionalities or any deployment related matters.
• A solution oriented approach & growth led mind set will help in performing this role.


Zycus is looking for a Full Stack Developer to join it's Engineering team. Candidates with experience working on Spring, Hibernate, Microservices, Angular/react, JMS/Rabbit MQ/Kafka, AWS Cloud and are passionate about building a product are encouraged to apply. Zycus is a Global leader and a pioneer in cognitive procurement software. Our clients are among the fortune 500 companies. We build enterprise AI procurement software product using some of the latest technologies.
In this role, you will work in developing a product which is not only recognized by Gartner as one of the top Source To Pay procurement software but is also industry's only organically-built & integrated source-to-pay suite.
Role and Responsibilities:
The Engineering team is looking for collaborative, passionate, and adaptable Full Stack Developer.
- Strong coding experience of about 5-9 years.
- A team of experienced engineers with lots of interesting challenges to dive into.
- Modern technology stack: Cloud, Machine Learning, Artificial Intelligence, Microservices etc.
- Experience working on Spring, Spring Boot, Hibernate, Microservices, Angular/react, JMS/Rabbit MQ/Kafka, AWS Cloud.
- Should be able to build solution which is easily scalable, high speed/ real-time performance, configurable, deploy-able and secure in SaaS environment using any open source tech stack.
- Build features and modules from scratch & Maintain existing features and modules.
- Should be able to identify, track and mitigate risks to the product.
- Ability to work independently.
Requirements
- 5-9 years’ experience in Java, J2EE and associated technologies (Spring, Hibernate, Web Services, Micro Services, Spring boot)
- Technical Skills: Core Java, Advanced Java, J2EE, Exception handling, Collections, Oops, UML, Oracle, Jenkins, Maven & Linux
- Should be able to build solutions which is easily configurable, deploy able and secure in SaaS environment.
- Must have worked spring boot Extensively.
- Strong hands on development experience in Java, J2EE.
- Ability to lead and mentor a team of 2-3 developers.
- Should be able to identify, track and mitigate risks to the product
- Responsible for planning product iterations & releasing iterations on schedule.
What should you have:
- Product development experience in agile environment will be a big plus though not mandatory.
- Highly Tech Savvy and hands-on.
- Strong evidence of a solution/product created ground up.
Product Development:
- Has in-depth knowledge on technology and end to end development processes.
- Has the ability to recommend new processes/alternatives to meet Product Development requirements and rolling them out.
Leadership Abilities:
- Should be able to optimize & effectively manage resources and time of the team members.
- Should be able to identify, track and mitigate risks to the product
- Should not hesitate to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
Benefits
Five Reasons Why You Should Join Zycus
1. Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
4. Get a Global Exposure: You get to work and deal with our global customers.
5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Click here to Apply :
https://apply.workable.com/zycus-1/j/23FE4C6A7E/">Full Stack Developer - Zycus (workable.com) - Pune.
https://apply.workable.com/zycus-1/j/2555E9E7DE/">Full Stack Developer - Zycus (workable.com) - Mumbai.

