Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.

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Key Responsibilities
- Manage daily accounting operations in Tally ERP
- Handle Accounts Payable: invoice verification, vendor payments & reconciliation
- Prepare and file GST returns, maintain GST records & ensure compliance
- Calculate, deduct & file TDS returns
- Maintain ledgers, books of accounts & financial records
- Coordinate with vendors for billing, statements, and payment follow-ups
- Assist in monthly, quarterly & yearly closing activities
- Support internal & external audits with proper documentation
- Prepare MIS and financial reports as needed
🎯 Requirements
- 1–3 years of experience in accounting
- Strong knowledge of Tally ERP, GST, TDS, Accounts Payable
- Good understanding of accounting principles and compliance
- Proficiency in MS Excel
- Detail-oriented with good communication & organizational skills
Job Summary:
Position : Senior Power BI Developer
Experience : 4+Years
Location : Ahmedabad - WFO
Key Responsibilities:
- Design, develop, and maintain interactive and user-friendly Power BI dashboards and
- reports.
- Translate business requirements into functional and technical specifications.
- Perform data modeling, DAX calculations, and Power Query transformations.
- Integrate data from multiple sources including SQL Server, Excel, SharePoint, and APIs.
- Optimize Power BI datasets, reports, and dashboards for performance and usability.
- Collaborate with business analysts, data engineers, and stakeholders to ensure data accuracy
- and relevance.
- Ensure security and governance best practices in Power BI workspaces and datasets.
- Provide ongoing support and troubleshooting for existing Power BI solutions.
- Stay updated with Power BI updates, best practices, and industry trends.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Data Analytics, or a
- related field.
- 4+ years of professional experience in data analytics or business intelligence.
- 3+ years of hands-on experience with Power BI (Power BI Desktop, Power BI Service).
- Strong expertise in DAX, Power Query (M Language), and data modeling (star/snowflake schema).
- Proficiency in writing complex SQL queries and optimizing them for performance.
- Experience in working with large and complex datasets.
- Experience in BigQuery, MySql, Looker Studio is a plus.
- Ecommerce Industry Experience will be an added advantage.
- Solid understanding of data warehousing concepts and ETL processes.
- Experience with version control tools such as Power Apps & Power Automate would be a plus.
Preferred Qualifications:
- Microsoft Power BI Certification (PL-300 or equivalent is a plus). Experience with Azure Data Services (Azure Data Factory, Azure SQL, Synapse).
- Knowledge of other BI tools (Tableau, Qlik) is a plus.
- Familiarity with scripting languages (Python, R) for data analysis is a bonus.
- Experience integrating Power BI into web portals using Power BI Embedded.
Hi,
Greetings from Ampera!
we are looking for a Data Scientist with strong Python & Forecasting experience.
Title : Data Scientist – Python & Forecasting
Experience : 4 to 7 Yrs
Location : Chennai/Bengaluru
Type of hire : PWD and Non PWD
Employment Type : Full Time
Notice Period : Immediate Joiner
Working hours : 09:00 a.m. to 06:00 p.m.
Workdays : Mon - Fri
Job Description:
We are looking for an experienced Data Scientist with strong expertise in Python programming and forecasting techniques. The ideal candidate should have hands-on experience building predictive and time-series forecasting models, working with large datasets, and deploying scalable solutions in production environments.
Key Responsibilities
- Develop and implement forecasting models (time-series and machine learning based).
- Perform exploratory data analysis (EDA), feature engineering, and model validation.
- Build, test, and optimize predictive models for business use cases such as demand forecasting, revenue prediction, trend analysis, etc.
- Design, train, validate, and optimize machine learning models for real-world business use cases.
- Apply appropriate ML algorithms based on business problems and data characteristics
- Write clean, modular, and production-ready Python code.
- Work extensively with Python Packages & libraries for data processing and modelling.
- Collaborate with Data Engineers and stakeholders to deploy models into production.
- Monitor model performance and improve accuracy through continuous tuning.
- Document methodologies, assumptions, and results clearly for business teams.
Technical Skills Required:
Programming
- Strong proficiency in Python
- Experience with Pandas, NumPy, Scikit-learn
Forecasting & Modelling
- Hands-on experience in Time Series Forecasting (ARIMA, SARIMA, Prophet, etc.)
- Experience with ML-based forecasting models (XGBoost, LightGBM, Random Forest, etc.)
- Understanding of seasonality, trend decomposition, and statistical modeling
Data & Deployment
- Experience handling structured and large datasets
- SQL proficiency
- Exposure to model deployment (API-based deployment preferred)
- Knowledge of MLOps concepts is an added advantage
Tools (Preferred)
- TensorFlow / PyTorch (optional)
- Airflow / MLflow
- Cloud platforms (AWS / Azure / GCP)
Educational Qualification
- Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Mathematics, or related field.
Key Competencies
- Strong analytical and problem-solving skills
- Ability to communicate insights to technical and non-technical stakeholders
- Experience working in agile or fast-paced environments
Accessibility & Inclusion Statement
We are committed to creating an inclusive environment for all employees, including persons with disabilities. Reasonable accommodations will be provided upon request.
Equal Opportunity Employer (EOE) Statement
Ampera Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Power BI Developer-𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗠𝗶𝗻𝗶𝗻𝗴
Work Location: Noida (Hybrid).
What you’ll do:
- 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗺𝗶𝗻𝗶𝗻𝗴 𝘂𝘀𝗶𝗻𝗴 𝗣𝗼𝘄𝗲𝗿 𝗕𝗜 & 𝗣𝗼𝘄𝗲𝗿 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲
- 𝗕𝘂𝗶𝗹𝗱 𝘀𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗱𝗮𝘁𝗮 𝗺𝗼𝗱𝗲𝗹𝘀 & 𝗱𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀
- 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲 𝘄𝗶𝘁𝗵 𝘀𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿𝘀 𝘁𝗼 𝗱𝗲𝗳𝗶𝗻𝗲 𝗞𝗣𝗜𝘀 & 𝘂𝗻𝗰𝗼𝘃𝗲𝗿 𝗯𝗼𝘁𝘁𝗹𝗲𝗻𝗲𝗰𝗸𝘀
What we’re looking for:
- 𝟱+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗣𝗼𝘄𝗲𝗿 𝗕𝗜 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
- 𝗦𝘁𝗿𝗼𝗻𝗴 𝗗𝗔𝗫, 𝗣𝗼𝘄𝗲𝗿 𝗤𝘂𝗲𝗿𝘆 & 𝗦𝗤𝗟 𝘀𝗸𝗶𝗹𝗹𝘀
- 𝗣𝗿𝗼𝘃𝗲𝗻 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗺𝗶𝗻𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲
- 𝗣𝗼𝘄𝗲𝗿 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗶𝘀 𝗮 𝗽𝗹𝘂𝘀
About Learning Routes
Learning Routes is one of the leading education services startups catering to the needs of working professionals by offering them varied choices in management and technology programs from reputed institutes/universities/colleges for pursuing the course online.
As Learning Routes, we are here to administer a flawless curriculum to the ones who are aspired to pursue their post graduate, diploma or certification programs from premium management universities. Reaching out to an individual, making the process user-friendly, having cutting edge innovations and giving a beneficial network of experts are just the bases of what we grant!
Industry: Education Sales Industry
Education: Graduation/Post Graduation
Work Experience : 0 – 3 years
Job Type : Full Time
Department / Functional Area of the Job: Sales /Business Development.
Job Responsibilities:
• Connecting and Counseling working professionals for Career Development Programs.
• Calling the leads and database and convert to sales.
• Promoting management programs as per the profile of the candidate
• Maintaining connect with the candidates through meetings, calls and mailers.
• Maintaining Database and records of the candidates
• Achieving the assigned Targets on monthly basis.
• Following Pre and Post Sales procedures.
• Actively contribute as a team player to encourage sales.
Skills Required:
• Competency in sales
• Self-motivated and goal-oriented, desire to deliver results
• Passionate about sales
• Ability to adapt and grow in a competitive environment
Thanks and Regards
Tripti Joshi
GL Talent acquisition Executive
Software Engineer – Tech Lead
- You are your own master. We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt
- Work with one of India's leading fintech unicorn company
- ESOPs in the company
Requirements
- 6+ yrs of exposure in the art of writing code and solving problems on large scale.
- Should be language agnostic, with extensive and expert programming experience in any one programming language (strong OO skills preferred).
- Deep experience in at least one general programming language. Preferred (Java,Scala, C++)
- A solid foundation in computer science, with strong competencies in data structures,
algorithms, and software design.
- Worked end to end on 2-3 complex projects
- Worked in startup like environment with high levels of ownership and commitment
- Experience in building highly scalable business applications, which involve implementing
large complex business flows and dealing with huge amount of data.
- Extensive experience on working with distributed technologies like Kafka, MongoDb,
Redis/Aerospike, MySQL, AWS etc
- Experience with multi-threading and concurrency programming
- Ability to switch between the technologies and learn new skills on the go.
Roles and responsibilities
Drive discussions to create/improve the product, process and technology
- Build abstractions and contracts with separation of concerns for a larger scope
- Rapid prototyping
- Robust and scalable web-based applications
- Do high-level design with guidance; Functional modelling, break-down of a module
- Thinking platforms & reuse, the open-source contribution will be a plus
- Do incremental changes to architecture: impact analysis of the same
- Do performance tuning and improvements in large scale distributed systems
- Mentor young minds and foster team spirit
Job Description:
Give clear and accurate information on the current immigration laws & policies.
Provide a fair and neutral evaluation of a candidate's profile.
Provide insights into the options available to enable the candidates & their families to make an educated choice & the right decision.
Provide a personal global career strategy customized to your needs...
Promote the company's products and services.
Meet the assigned targets.
Desired Profile :
Prior experience in any Sales & Marketing/ Overseas Education / Immigration / Sales or Counseling /Tele sales / Business Development / inside sales etc...
Excellent communication skills & command of English
Excellent problem-solving and customer service skills
Familiarity with computers and the internet
Passion to learn and grow
Responsible and motivated to give your best
Team skills and strong relationship-building skills.
Ability to accomplish results.
Location: Pune
You will be responsible for overseeing full product life-cycle development as well as the R&D around creating various, unique, and bespoke solutions.
You should be able to quickly understand and support initiatives that will contribute to the goals and success of operations. You would also be working with various departments to coordinate and develop novel / unique digital solutions for bespoke in-house software.
PREFERRED EXPERIENCE
• Exposure And/or Experience with AI + ML A Plus;
• Must Be Good At Logic Building And Solving Problems;
• Blockchain / ZTA / ZKP / DLT and/or Similar Experience Preferred;
• Micro-Service Architecture And Implementation Experience Preferred;
• Knowledge and Experience With Front-End / UX / UI Development (Angular / HTML / CSS are primary);
• Knowledge and Experience With Back-End / Server / Micro-Services / Varied Development (NodeJS / MongoDB / SQL / eclectic API’s are primary)
• Experience In Reviewing And Implementing Unique Solutions, from Architecture to Analytics;
• Python And Any Other Coding Language Knowledge For Automation And Building Tools;
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
• Solid experience in Swift. Some experience in Objective C.
• Experience with VIPER, MVVM, ReactiveX (RxSwift), Dependency Injection
• Proven experience on mobile app development flow, implementation, and release.
• Proven ability in communicating with Product Manger and UX/UI designers.
• Experience in Agile development with cross functional team.
• Experience in building user centric mobile applications.
• Experience in building scalable mobile architecture for multiple countries would be a plus.
• Experience in TDD or BDD would be a plus.













