Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.

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PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital
PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.
Culture and Values at PortOne
- You will be joining a team that stands for Making a difference.
- You will be joining a culture that identifies more with Sports Teams rather than a 9 to 5 workplace.
- This will be remote role that allows you flexibility to save time on commute
- Your will have peers who are/have
- Highly Self Driven with A sense of purpose
- High Energy Levels - Building stuff is your sport
- Ownership - Solve customer problems end to end - Customer is your Boss
- Hunger to learn - Highly motivated to keep developing new tech skill sets
Who you are ?
* You are an athlete and QA is your sport.
* Your passion drives you to learn and break stuff and not because your manager tells you to.
* Your work ethic is that of an athlete preparing for your next marathon. Your sport drives you and you like being in the zone.
* You are NOT a clockwatcher renting out your time, and NOT have an attitude of "I will do only what is asked for"
* Enjoys solving problems and delight users both internally and externally
* Take pride in working on projects to successful completion involving a wide variety of technologies and systems
Skills and Experience
* 2+ year of experience working as a Quality Assurance Engineer & shipping high quality products.
* Strong knowledge of QA methodology and tools
* Experience in manual testing
* Hands on experience in any one of Automation testing frameworks - Selenium, TestNG. Robot, UFT etc
* Experience in API & Mobile testing
* Experience in Any Scripting and Programming language
* BE in Computer Science or equivalent combination of technical education and work experience
Preferred Qualifications
* QA Experience in Ecommerce Operations/Payments/Fintech domain
* Proficiency in Java/C/Golang or any high level programming language
* Hands on experience in any one of Automation testing frameworks - Playwright, Selenium, TestNG. Robot, UFT etc
* Ability to understand technical specifications and analyze log files
* Knowledge of Test suite management tools - JIRA etc
What will you do ?
* Utilize innovative testing technologies to develop product's testing strategy
* Participation in design and code inspections.
* UI, API and Hybrid testing and automation
* Perform manual testing, the scope of which will encompass all functionalities of services as a prequel to automation
* Analyze test logs, debug failures; create test reports, co-ordinate with stakeholders
* Collaborate with stakeholders across the organization such as experts in - product, design, engineering
* Create Automation scripts
* Uphold best practices in software testing with attention to security practices
Here are examples of apps/features you will be working on as a QA Engineer
* Intuitive, easy-to-use APIs for payment process.
* Integrations with local payment gateways in international markets.
* Dashboard to manage gateways and transactions.
* Analytics platform to provide insights
About the company
KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.
Application link - https://forms.gle/qervwtax5eesv3DG7
Job Description
Position: Strategy Insights & Planning Analyst
Experience: Experience 2+ years of relevant experience
Location : WFO (3 days working) Gurgaon
Employment Type: contract for 5 months-Can be extended basis performance and future requirements
Skills and responsibilities:
- Help support successful assessment of organization strategy & ways of working for a Pharma client and help define their future operating model.
- Assist in developing discovery interviews questionnaire to assess and synthesize the current landscape
- Collaborate with cross-functional teams to ensure effective communication to relevant stakeholders.
- Assist in conducting discovery interviews with relevant stakeholders.
- Conduct thorough research and analysis of the interview synthesis to analyze the gaps/pain points in the current landscape and ways of working.
- Support the development and execution of high-quality deliverables, communications throughout the project.
- comfortable with various communication tools (Microsoft Office – PowerPoint, Excel, Outlook)
- Strong written and verbal communication skills to effectively design communications for diverse audiences and participate in client discussions
- Ability to develop and maintain relationships with key client stakeholders.
- Strong problem-solving skills and analytical mindset to assess current landscape and ways of working
- Experience in org design, strategy-based projects in the past
- Experience of working in Pharma industry is a plus
- Flexible and adaptability to work in a fast-paced and dynamic environment, while possessing a high level of comfort with ambiguity

We are seeking a highly motivated and experienced Senior Sales Executive & Team Leader to lead a team of real estate agents and drive business growth through sales strategy, market expertise, and team development. The ideal candidate will be a dynamic leader with a strong background in real estate sales, client relationship management, and team performance optimization
As a Junior Full Stack Developer, you will have the opportunity to work with a dynamic team and contribute to the development of our cutting-edge products. This is an excellent opportunity for motivated individual to enhance their skills and gain valuable experience in Java and React.js development.
Responsibilities:
1. Full Stack Development: Collaborate with senior developers and project teams to design, develop, and maintain web applications using Java and React.js.
2. Front-End Development: Implement user interfaces and create interactive web pages using HTML, CSS, and JavaScript frameworks like React.js.
3. Back-End Development: Design and develop server-side logic using Java, including building RESTful APIs, integrating with databases, and implementing business logic.
4. Database Management: Work with databases (e.g., MySQL, PostgreSQL) to design schemas, write queries, and optimize database performance.
5. Bug Fixing and Troubleshooting: Identify and resolve technical issues and bugs, ensuring the stability and functionality of the web applications.
6. Code Reviews: Participate in code reviews to maintain code quality, identify potential improvements, and ensure adherence to best practices and coding standards.
7. Learning and Growth: Stay updated with the latest industry trends, tools, and technologies, and continuously enhance your skills as a Full Stack Developer.
Qualifications:
1. Education: Bachelor's degree in Computer Science, Software Engineering, or a related field. Relevant work experience and projects will be considered.
2. Programming Skills:
● Strong knowledge of Java programming language and its core concepts.
● Familiarity with front-end development using React.js or similar JavaScript frameworks.
● Experience with HTML, CSS, and JavaScript.
3. Database Knowledge: Understanding of database concepts and experience working with SQL databases.
4. Web Technologies: Understanding of web development principles, RESTful APIs, and HTTP protocols.
5. Problem-Solving: Strong problem-solving skills and the ability to analyze and debug issues effectively.
6. Team Player: Demonstrated ability to work collaboratively in a team environment, share ideas, and contribute to the overall success of the project.
7. Self-Motivated: Proactive and eager to learn new technologies and tools independently.
8. Communication: Effective verbal and written communication skills to collaborate with team members and stakeholders.
9. Attention to Detail: Meticulous attention to detail and the ability to write clean, efficient, and maintainable code.
10. Enthusiasm: Passion for software development and a drive to build high-quality applications.
Dear Job seekers
Greetings from vimishaitech
Job description:
Leading MNC IT company in Coimbatore is looking for Asp. Net Developer having 2 - 3 yrs of Experience having experience as below. This is a full-time. NET Developer role based in Coimbatore. The Dotnet Developer will be responsible for day-to-day tasks associated with software development, including object-oriented programming (OOP), . NET Core, programming, and ASP. NET MVC. The Developer will work on-site and collaborate with cross-functional teams to develop, analyze, and maintain software applications.
Requirements:
Experience: 2-3 years.
Skill Set: . Net, MVC Framework, Web Application Development, c#, sql server, MVC Architecture, software development, ASP. Net MVC, jQuery, ADO. Net, programming.
Experience in Software Development and ASP. NET MVC.
Strong knowledge of object-oriented programming (OOP) concepts.
Proficient in. NET Core and programming languages like C#.
Ability to design, develop, and maintain software applications.
Experience with database systems such as SQL Server.
Strong problem-solving and analytical skills.
Excellent written and verbal communication skills.
Bachelor's degree in Computer Science or related field.
Experience working in an Agile development environment is preferred.
Scope of Work : .NET Core/ Angular8/SQL server/ HTML5
Job Description:
- Years of Experience : 5 to 7 Years
- Key Skills - .
- NET Core 2.1 and above, Asp.net, WebAPI, C#., SQL Server 2012+,
- Angular v8 > , Ajax / J-query / Bootstrap / LINQ / HTML 5.0
- Designing and building the WordPress website front-end
- Creating the website architecture
- Designing and managing the website back-end including database and server integration
- Creating landing pages
- Generating WordPress themes and plugins
- Conducting website performance tests
- Troubleshooting content issues
- Monitoring the performance of the live website and improving it
- Work on SEO and Optimise continuously for website using Google Analytics
- Assist in Social Media Management and Email Marketing
- Stay updated with latest web technologies, SEO Tools and Website optimising tools and widgetss
- Managing Social Media Management Tools
Responsibilities
- Will work with a team of test engineers to ensure the highest quality product delivery and define measurable metrics to gauge progress against objective QA goals.
- Set and drive expectations around quality for major releases grounded in solid customer impact and product understanding
- Understand how all elements of the system software ecosystem work together and develop QA approaches that fit the overall strategy
- Be responsible for development of test strategies and creation of appropriate test harnesses
- Oversee the development and execution of test plans and monitor and report on test execution
- Be a trusted partner for senior management to determine best solutions, help drive alignment and implement decisions throughout your team.
- Generate and provide quality metrics for your area/application
- Collaborate with onsite managers on feature sprint planning and provide metrics on testing progress.
- Consistently maintain transparency with the work and identify potential risks during releases.
Basic Qualifications
- Bachelor’s degree in computer science, computer engineering or equivalent.
- 10+ years of industry experience.
- 5+ years of experience in hands-on testing and 3 years of experience as a manager.
- Experience managing senior test engineers
- Experience in Python
- Experience in automation testing
- Experience in managing resources and area ownership within a distributed and adaptable model.
- Strong knowledge in automated testing methods and technologies required, preferably with (Selenium, REST Assured, SoapUI)
- A solid engineering foundation indicated by a demonstrated understanding of product design, life cycle, software development practices, and support services.
- Experience with standard test, defect, and automation management tools such as HP ALM, JIRA, and Jenkins.
- As the team needs to develop continuous integration of the framework we are looking for someone with CI/CD Infrastructure experience.
- Proven track record to lead a team efficiently when working with tight deadlines across multiple projects while maintaining a balanced work environment.
- Experience coordinating teams across multiple sites and time zones
- Experience in delivering large releases to the customer through direct and partner teams.
Preferred Qualifications
- More than 3 years’ experience with scripting languages, such as Python.
- Experience with test automation tools and frameworks such as PyTest, Robot, and Postman.
- Experience with cloud environments such as GCP, AWS, and Azure.
- Experience with Kubernetes
- Knowledge on testing open source applications
- Domain knowledge in Data Engineering.
- Strong organizational skills, ability to track multiple test executions.simultaneously and to be able to synthesize the results
- Experience in a SaaS environment that has an agile development process is a huge plus
- Strong people management skills with a proven ability to hire and grow talented programmatic and user-level personnel
- Experience working closely with development and business teams to communicate problem impacts and to understand business requirements
- Experience in agile development methodologies with continuous integration
We are looking for 2-3 year expierenced React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Transition existing React web apps to React Native.
Skills
- Firm grasp of the JavaScript language and its nuances, including ES6+ syntax.
- Knowledge of functional or object-oriented programming
- Ability to write well-documented, clean Javascript code
- Rock solid at working with third-party dependencies and debugging dependency conflicts
- Familiarity with native build tools, like XCode, Gradle, Android Studio.
- Understanding of REST APIs, the document request model, and offline storage
- Experience with automated testing suites, like (Jest or Mocha)










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