Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title : Performance Test Engineer
Experience : 6+ Years
Location : Baner, Pune
Joining : Immediate (by 1st week of October)
Job Summary :
We are seeking a skilled and motivated Performance Test Engineer with a strong background in performance testing, automation, and analysis. The role involves ensuring product excellence through performance tuning, scalability validation, and end-to-end performance engineering.
Mandatory Skills : Performance Testing (JMeter/LoadRunner/RPT), Performance Analysis, Automation Testing, Load & Scalability Testing.
Key Responsibilities :
- Design, develop, and execute performance test plans, scripts, and scenarios using JMeter, LoadRunner, or RPT.
- Conduct load, stress, scalability, and endurance testing for enterprise applications.
- Analyze test results, identify bottlenecks, and provide recommendations for optimization.
- Collaborate with development and architecture teams for detailed performance analysis and tuning.
- Monitor system health, troubleshoot performance issues, and provide technical insights.
- Work on multi-user scenario scripting and cloud-based performance testing.
Requirements :
- 6+ years of experience in software testing, with at least 2 years in automation and 2 years in performance test analysis.
- Hands-on expertise in JMeter, LoadRunner, or RPT.
- Strong understanding of performance engineering concepts: response time, load, scalability, and tuning.
- Experience in analyzing system metrics and identifying performance bottlenecks.
- Exposure to C++ coding is an added advantage.
- Cloud-based application testing experience is a plus.
- Strong problem-solving, troubleshooting, and collaboration skills.
Interview Process :
- Technical Interview
- Online Test
- HR Interview
- Client Interview
Strong Senior UI/UX Product Designer profile – IC Role in B2C Mobile Apps
Mandatory (Experience 1): 4+ YOE as a Product Designer, UI/UX Designer, or Mobile App Designer with strong IC ownership in tech/startup environments
Mandatory (Experience 2): Strong experience as a Fullstack Product Designer (UI + UX) for Mobile Apps (especially Android)
Mandatory (Core Skill 1): Must be highly proficient in Figma - able to create wireframes, user flows, high-fidelity mockups, and micro-interactions from scratch
Mandatory (Portfolio): Strong UI/UX portfolio of B2C Mobile Apps; Portfolio should reflect strong UI, Interaction, Visual Design skills (UI Heavy portfolio) (preferably launcher/utility/feed-driven apps)
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Relationship Manager (Field Sales)
Company - Mittsure Technologies
-Locations: Pan India (Uttar Pradesh, Uttarakhand, Punjab, Delhi NCR, Himachal, Rajasthan, Bihar, Karnataka, Maharashtra, Madhya Pradesh, North East, Haryana, West Bengal, etc.)
Department: Sales & Marketing
-Work Mode: Remote + Field (Monday to Saturday, 9:30 AM to 7:00 PM)
Qualification: Graduate (Any Stream)
Experience: 0–5 Years
CTC: ₹4.2 LPA (Fixed) + ₹3.8 LPA (Variable) + Travel Allowance
-About Mittsure
Mittsure Technologies is a rapidly growing EdTech company that provides end-to-end academic and infrastructure solutions for schools.
Aligned with the National Education Policy (NEP) 2020, Mittsure empowers schools through innovative products such as books, flashcards, life-skill boards, Olympiad programs, and digital learning tools.
The company’s mission is to transform learning and support educational institutions from pre-primary to higher secondary levels.
-Role Overview
The Relationship Manager will act as the face of Mittsure within their assigned region. The role involves promoting Mittsure’s learning products, driving business growth, and developing strong relationships with schools, bookstores, and distributors.
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1) Generate leads and drive sales of Mittsure products and Olympiad programs to schools and distributors.
2) Conduct product demonstrations, training sessions, and school visits to showcase offerings.
3) Build and maintain long-term relationships with school decision-makers and partners.
4) Identify and explore new market opportunities; share insights for business development.
5) Participate in education fairs, events, and exhibitions to enhance brand presence.
6) Coordinate with Area Relationship Managers and maintain regular sales reporting.
Desired Candidate Profile
1) Excellent verbal and written communication in English, Hindi, and the regional language.
2) Energetic, self-motivated, and target-driven with a passion for fieldwork.
3) Strong presentation,and negotiation skills.
4) Proficient in MS Office and reporting tools.
5) Must own a two-wheeler for field mobility.
6) Open to travel and relocation across India.
7) Fresh graduates with strong motivation and communication skills are encouraged to apply.
-Benefits and Growth
1) Competitive salary structure with attractive performance incentives.
2) Career growth opportunities in a fast-scaling EdTech organization.
3) Comprehensive sales training and onboarding support (buddy system for initial field visits).
4) Company-managed stay and expenses during training.
-Selection Process
1) Screening Round
2) Business Head Interview
3) HR Interview
4) Training and Mock Evaluation
Selected candidates receive a Letter of Intent (LOI) before training.
Final offer issued after successful completion of mock evaluation.
Purchase Manager Technical Profile JD
Male candidate -Experience 10-15 years in engineering industry (Manufacturing) and should
handle a purchase team independently.
Qualification – Diploma or Mechanical Engineer
Good technical knowledge of sheets, rods, pipes, Structural steel, Castings and
outsourcing jobs
Knowledge of drawing, design.
Good communication and negotiation skills
Expertise in vendor scouting / sourcing
Identify cost reduction areas.
Must have good knowledge of metal market
Must have knowledge of Job work process
Should be able to handle a team independently
Ready to travel anywhere to source the material
MIS of Purchase
LOCATION : Koparkhairane, Navi Mumbai
Salary - Upto 80k
Job Description:
1.Min. exp 6 year with design tools like Figma, XD, Photoshop.
2. Passion and enthusiasm for design, with a creative flair.
3. Experience in Wireframing/Flowcharts.
4. Being open to feedback and willing to make changes to your designs.
5.Candidates must have outstanding written and oral communication skills.
6.Should be self-motivated and creative thinking with logical abilities
Python
NodeJS (Node.js)
Javascript
Django
React.js
Leadership
HTML/CSS
PHPJavascriptNodeJS (Node.js)
MongoDB
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Full Stack Developer - Averlon