Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
Shubham Vishwakarma
Full Stack Developer - Averlon
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🚀 Contract Hiring | Sr. MERN & AI Developer
📍 Location: Indore
💼 Experience: 8+ Years
Required Skills:
✔️ MongoDB, Express.js, React.js, Node.js
✔️ JavaScript / TypeScript
✔️ AI Integration (OpenAI, Claude, Gemini APIs)
✔️ LLMs, Prompt Engineering & RAG
✔️ Vector Databases (Pinecone, ChromaDB, FAISS)
✔️ REST APIs, Microservices & Docker
✔️ Git & Cloud Platforms (Azure/AWS)
🕒 Shift: 11:30 AM – 8:30 PM IST
Looking for experienced professionals or vendors with matching bench resources.
📩 DM me or share relevant profiles.
#Hiring #MERN #AI #GenerativeAI #OpenAI #LLM #RAG #NodeJS #ReactJS #ContractHiring #IndoreJobs
Location : Hyderabad, India
.Net Developer :
Navtech is a premier IT software and Services provider. Navtech's mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services. Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune.
Navtech is looking for a .Net Developer to work on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment.
We're a fast growing company with clients in the United States, UK and Europe. You will join a team of talented developers, quality engineers, product managers, and sales experts to boost the company's online presence.
Working as .NET Developer at Navtech, you will :
1. Perform all phases of software engineering including requirements analysis, application design, architecture design, code development and testing.
2. Design and implement product features in collaboration with business and IT stakeholders.
3. Design reusable components, frameworks and libraries.
4. Work very closely with architecture groups and drive solutions.
5. Participate in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints.
6. Design and develop innovative solutions to meet the needs of the business.
7. Review code and provide feedback relative to best practices and improving performance.
8. Troubleshoot production support issues post-deployment and come up with solutions as required.
Who Are We Looking For Exactly ?
1. Fresher to 2 years experience in ASP.NET, C#, MVC & Web API, HTML5, CSS3, Bootstrap, Javascript and Ajax.
2. Experience working with Databases (SQL Server, Oracle etc.)
3. Experience in working with Visual Studio tools, Git/TFS and IIS.
4. Any SPA (Single Page Application) framework experience would be an added advantage (Angular, Reactjs).
5. Experience on Azure or AWS would be an added advantage.
6. Should have Master's Degree /Bachelors (BS) in computer science, Software Engineering, IT, Technology Management or related degrees and throughout education in english medium.
7. Should have good logical, analytical and communication skills with client interaction experience.
Why Navtech ?
1. Performance review and Appraisal Twice a year.
2. Competitive pay package with additional bonus & benefits.
3. Work with US, UK & Europe-based industry-renowned clients for exponential technical growth.
4. Medical Insurance covers for self & immediate family.
5. Work with a culturally diverse team from different geographies.
6. Exceptional learning opportunities and certification sponsorships.
We are seeking an experienced and visionary Product Strategist to lead the strategic planning and positioning of our products in the market. The ideal candidate will be responsible for identifying market opportunities, aligning product development with business goals, and delivering customer-centric solutions that drive growth and innovation.
Key Responsibilities:
- Develop and communicate clear product strategies aligned with business objectives and market needs.
- Conduct market research, competitor analysis, and trend forecasting to identify growth opportunities.
- Collaborate with cross-functional teams including Product Management, Marketing, Sales, and Engineering to ensure alignment on strategy and execution.
- Define product vision, positioning, value propositions, and go-to-market plans.
- Analyze customer insights and user feedback to inform product direction and improvements.
- Create strategic roadmaps, product lifecycle plans, and innovation pipelines.
- Work with data analytics teams to assess product performance and recommend strategic pivots when needed.
- Advocate for user needs while balancing business and technical constraints.
Requirements:
- Bachelor’s or Master’s degree in Business, Marketing, Product Management, or a related field.
- 4+ years of experience in product strategy, product management, or business strategy, preferably in a tech-driven environment.
- Proven ability to build and execute successful product strategies and roadmaps.
- Strong analytical and problem-solving skills, with a data-driven mindset.
- Excellent communication and storytelling abilities to articulate product vision and strategy to stakeholders.
- Experience working with agile teams and frameworks.
- Familiarity with tools such as Jira, Confluence, Productboard, Aha!, or similar platforms.
Job Summary:
We are seeking a highly skilled and hands-on UI Developer with strong expertise in React.js and JavaScript to join our front-end engineering team. The ideal candidate will have at least 5 years of experience in developing scalable, high-performance, and user-centric web applications. You will be expected to contribute immediately, owning development tasks end-to-end — from design and coding to performance tuning and deployment.
Key Responsibilities:
- Design and develop responsive, high-quality user interfaces using React.js, JavaScript, HTML5, and CSS3.
- Collaborate closely with UX designers, backend developers, and product managers to translate business requirements into technical implementations.
- Write clean, efficient, and reusable code following best practices and modern front-end standards.
- Optimize components for maximum performance and scalability across various browsers and devices.
- Participate in code reviews, ensuring adherence to coding standards and best practices.
- Troubleshoot, debug, and resolve UI-related performance or compatibility issues.
- Stay up to date with emerging front-end technologies and continuously enhance the development process.
Required Skills & Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 5+ years of professional experience in front-end/UI development.
- Deep hands-on experience with React.js and core JavaScript (ES6+).
- Strong understanding of HTML5, CSS3, and modern UI frameworks/libraries.
- Experience with React hooks, state management (Redux or Context API), and component-based architecture.
- Familiarity with RESTful APIs and integration of front-end applications with backend services.
- Experience with Webpack, Babel, NPM/Yarn, and modern build tools.
- Solid understanding of version control systems (Git).
- Strong debugging and performance optimization skills.
- Ability to deliver results in a fast-paced, agile environment.
Good to Have Skills:
- Experience with TypeScript, Next.js, or React Native.
- Knowledge of testing frameworks such as Jest, Mocha, or React Testing Library.
- Familiarity with CI/CD pipelines and DevOps tools.
- Understanding of UI/UX design principles and ability to collaborate effectively with designers.
- Exposure to cloud environments (AWS, Azure, or GCP).
- Experience in performance profiling and accessibility (a11y) best practices
Responsibilities:
• Research, design and build highly reliable, available and scalable solutions that can
handle Millions of API calls across systems.
• Own large technical deliverables and execute in a structured manner, complete ownership
of functional Services that your team is responsible for.
• Take the accountability of the overall health of the products you build and predictability
of the deliverables of your team.
• Platformism components as libraries, utilities and service and promote reuse.
• Be able to conceptualize and develop prototypes quickly.
Requirements
• Ability to take ownership of projects under the guidance of your mentor.
• Must be an excellent problem solver.
• Must be familiar with one of the languages Java, Spring, Hibernate, microservices etc.
object-oriented high level proprietary or open-source language with strong programming
constructs.
• Solid understanding of DS and algorithms, OOP concepts, and MVC architecture.
About Us :
We are the largest and most active online platform for international education!
Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities.
Today, Yocket is the largest community-driven online platform for international education. We help study abroad aspirants by connecting them to the best universities over the world. Till date, we have helped more than 10,00,000 students across countries pursue their higher education.
Every day thousands of students use our products to explore universities and connect with peers and alumni from renowned universities. Recently we were chosen as one of the Top 100 Indian Startups by Google and MeitY’s Appscale Academy Initiative !! We’re also ranked #18 on AppStore Top Charts - Education!
At Yocket, we strive to help our employees find passion and purpose. Join us in changing the way students make their decisions about education. If you wish to create an impact and help students get the best education by taking our vision ahead, we would love to have you on our team!
Job Description:
-The employee will be involved in direct sales.
- Will be responsible to build rapport with students and their parents.
- Needs to have an understanding of the student profile.
- Good to have CRM Knowledge
- Good target records
- Open to making from different sources
- Open to traveling
- Open to attending Virtual events and Physical events/seminars/Webinars
Requirements:
0- 1 year of experience in Sales
- Bachelor's degree or equivalent experience.
- Excellent written and verbal communication skills.
- Highly organized with excellent attention to detail.
- Prior experience in sales/knowledge of sales tools
Benefits :
* Medical Insurance
* 6 days a week and Flexible work timings
* No boss kinda culture (We have mentors, not bosses, bring your own idea to the table without any hesitation)
* Access to your personal psychological counselor (We take care of your mental well-being)
*Please note that the selected candidate will have to work from our Mumbai Office for 6 days*
Responsibilities:
* Creating and executing a strong performance marketing strategy & execution plan
* Developing and managing digital prospecting and remarketing campaigns
* Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC while maintaining scale.
* Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
* Identifying and testing new channels to continue to meet or exceed established critical metrics
* Working closely with the performance agency to share funnel conversion improvement ideas, feedback & present results.
Key Requirements:
* Prior experience in a similar role as well as experience building effective multi-channel marketing strategies, including affiliate marketing, PPC, SEO, social media and other digital channels
* Expertise in campaign and channel analysis and reporting, including Google Analytics experience
* Candidate must possess excellent analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights & recommendations
* Curious and a strong problem solver.
Looking for a highly skilled MEAN Full-Stack Developer who is comfortable with both front and back end programming.
1+ years in MEAN ( MongoDB, ExpressJS, Angular, NodeJS ) full-stack development.
Responsibilities and Duties
- Design client-side and server-side architecture.
- Design, Develop, and manage well-functioning databases and applications.
- Designing and developing user interactions on web pages.
- Designing and developing APIs.
Required Experience, Skills and Qualifications
- Working experience in MEAN backend (MongoDB, ExpressJS, NodeJS) with very strong JavaScript.
- Thorough Understanding of Angular 8 / 9
- Hands-on experience with JavaScript Development on both client and server-side
- Knowledge on HTML5, CSS3, Bootstrapping, XML and other NoSQL databases like DynamoDB ( Preferred Skill of DynamoDB )
- knowledge on RDBMS like MySQL, SQL Server, etc.
- Distributed Technology Web Services (SOAP, RESTFUL)
- Strong experience in API development & integration, Database Design, third party libraries
- AWS Cloud framework (Serverless) and technologies experience.
- Familiarity with CI/CD for deploying the code.
- Familiarity with code versioning tools such as git along with knowledge about branching, code merging, and code review strategies.
Experience:
- NodeJS: 1 years (Required)
- MongoDB: 1 years (Required)
- Total Work: 1 years (Required)
- Angular ( 7 / 8 / 9 ) : 2 years (Required)
Job Type: Full-time
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon