Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.

Similar jobs

Job Title : Backend Developer (.NET Core)
Experience : 2 to 5 Years
Work Environment :
- Hybrid model : Minimum 3 days/week from office
- Office Location : Hauz Khas, Delhi
- Flexible working hours based on project needs
Job Summary :
We are looking for a skilled and motivated Backend Developer with 2–5 years of experience, proficient in .NET Core and experienced with cloud platforms (AWS preferred or Azure).
You will be responsible for building scalable backend services and RESTful APIs, integrating with cloud components, and ensuring robust data handling.
Key Responsibilities :
- Design, develop, and maintain robust backend systems using .NET Core 6 or above.
- Develop and manage Web APIs for frontend and third-party integrations.
- Work with cloud infrastructure (preferably AWS: Lambda, EventBridge, SQS, CloudWatch, S3; or Azure: AppService, Functions, AzureSQL, EventHub, Blob Storage).
- Work with databases such as SQL Server, PostgreSQL, and tools like PGAdmin.
- Utilize Entity Framework Core, Dapper, or equivalent ORM tools.
- Collaborate using Git or TFS for version control.
- Develop, debug, and maintain code in Visual Studio.
- Write optimized and scalable SQL queries and stored procedures.
- Participate in code reviews and maintain high code quality.
Required Skills :
- Proficient in .NET Core 6+.
- Experience with RESTful API development.
- Strong command of SQL and relational databases.
- Familiarity with cloud platforms (AWS preferred, Azure acceptable).
- Good understanding of Git/TFS.
- Hands-on experience with tools like Visual Studio, SQL Server, PGAdmin.
- ORM experience with Entity Framework Core, Dapper, or similar.
Nice to Have :
- Exposure to asynchronous processing or event-driven architecture.
- Experience working with Cursor-based data fetching or streaming.
A Desktop Support Engineer is responsible for providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth IT operations. The role involves installing, configuring, and maintaining computer systems, peripherals, and network connections while providing excellent customer service.
Key Responsibilities:
- Install, configure, and troubleshoot desktops, laptops, and peripherals.
- Provide first-level support for software, hardware, and network-related issues.
- Assist users with operating system, application, and connectivity problems.
- Perform system updates, patch installations, and regular maintenance.
- Maintain and manage IT assets, ensuring proper documentation.
- Troubleshoot and resolve printer, scanner, and other peripheral issues.
- Support remote users through phone, email, or remote desktop tools.
- Collaborate with IT teams to escalate and resolve complex technical issues.
- Ensure security protocols and best practices are followed for system safety.
- Document solutions, processes, and user issues for future reference.
Required Skills:
- Strong knowledge of Windows, macOS, and basic Linux troubleshooting.
- Experience with Microsoft Office, email configurations, and software installations.
- Basic networking knowledge (IP addressing, DNS, DHCP, VPN, Wi-Fi).
- Hands-on experience in troubleshooting hardware components.
- Familiarity with Active Directory, user account management, and system policies.
- Good problem-solving and communication skills.
- Ability to work independently and handle multiple tasks efficiently.
Experience & Qualifications:
- Bachelor's degree in IT, Computer Science, or related field (preferred).
- 1-2 years of experience in desktop support or IT helpdesk roles.
- Certifications like CompTIA A+, ITIL, or Microsoft Certified are a plus.
JOB TITLE: Customer Support/Virtual Assistant
EXPERIENCE:2 – 4 yrs
LOCATION: Coimbatore
SHIFT:Night Shift
JOB DESCRIPTION:
· A Virtual Assistant is responsible for providing administrative support to clients remotely.
· Duties typically include managing schedules, handling emails, data entry, and conducting research.
· Strong communication, organizational, and multitasking skills are essential.
· Proficiency in office software and the ability to work independently are also important.
· Experience as a Virtual Assistant in financial services would be an added advantage.
SKILLS:
· Interpersonal Skill
· Strong English Communication
· Willing to work in Night Shift (US Time Zone)
· Proven Experience in Virtual Assistant in Financial Services
COMPANY DESCRIPTION:
Vimishaitech, is a leading provider of IT solutions, software development, consulting services and Soft skills Training and Development. We have a proven track record of helping businesses find and hire the best talent to meet their specific needs. We understand the challenges businesses face when trying to recruit top talent in today's competitive market. That's why we offer comprehensive recruitment solutions designed to take the hassle out of the process and help you find the perfect employees for your company. Our service specializes in Soft skills training and development, equipping individuals with essential interpersonal skills like communication, teamwork, and leadership to enhance their professional success.
Regards,
HR Team
1. Generate Creative ideas and concepts for kid's (Girls) clothing and accessories aligned with current fashion trend
2. Develop sketches, illustrations, and design prototypes for various age groups, from infants to pre-teens
3. Stay updated with the latest fashion trends, color palettes, fabric innovations, and design techniques in kids' wear industry
4. Translate trend research into practical and appealing designs
5. Material selection and sourcing
6. Create detailed technical specifications and tech packs for each design
7. Prototyping and sampling
Skills Required:
1. Bachelor Degree in Fashion Design or related field
2. Proven experience of fashion designer, preferably with kids wear (Girls

Job Description
Skills Required For Android Developer:-
Typical day-to-day duties and in-demand skill sets for mobile application developers include:
- Must have Knowledge of object-oriented programming languages such as Java, C and C++.
- Good knowledge of Android SDK, different versions of Android, and how to deal with different screen.
- Having Good knowledge of Android Studio.
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Solid understanding of the full mobile development life cycle.
- Work on bug fixing and improving application performance.
- Candidate should be self motivated.
- Self Confident and Enthusiastic.
Selection Process:-
- Firstround of Interview – MCQ Written test (based on Syllabus & basic Aptitude) – 1
- Secondround of Interview – HR and Technical
- Thirdround of interview – Practical interview based on candidates interested
Remuneration and terms:-
- Company provides joining letter and agreement with terms here at time of joining of Candidate.
- Incrementwill be given after one year of job
- Companyprovide 12 paid leaves per
- Working days –Monday to Saturday.
- Timing–
Monday-Friday : 9:30 AMto 6:30 PM, 45 minutes launch, 15Min Tea break
Saturday: 9:30 AMto 1:30 PM
Alternative Saturday Activity.
HR Manager
Bhoomi Vaghani
Beetonz Infotech
Website:- http://beetonz.com


About Planview
As the global leader in work and resource management, Planview makes it easier for all organizations to achieve their business goals. We provide the industry’s most comprehensive solutions for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability and technology management (enterprise architecture), innovation management, and collaborative work and project management.
Our solutions span every class of work, resource, and organization to address the varying needs of diverse and distributed teams, departments, and enterprises. Headquartered in Austin, Texas, Planview’s more than 1400+ employees serve over 5,000 customers worldwide through a culture of innovative technology leadership, deep market expertise, and highly engaged communities. For more info., visit us at http://www.planview.com/">planview.com.
Qualities we are looking for
- An excellent team player
- passion for Innovation
- a self-starter and a problem solver
At Planview, you will collaborate closely with talented people in Bangalore, the US and Stockholm, with numerous opportunities to inspire and be inspired.
Responsibilities
- Work on cutting-edge web technologies to make a powerful impact on 1M+ enterprise users
- Be part of a growing team that will design, develop, and test software and cross-product applications which span across different Planview products
- Work in an agile engineering team writing maintainable and scalable code for software components and influencing team decisions
- Contribute to the product’s architecture vision and execution, working closely with cross-product teams and other leaders within the R&D department
- Collaborate with stakeholders to imagine, design, develop, test, and launch software that impacts our customers and inspires your peers
- Drive continuous improvement of software quality, CX and maintainability of features
- Continuous learning of technology trends, tools, and approaches, including sharing this knowledge with your team
Preferred skills
- Passion for building useful and neat graphical user interfaces
- Extensive experience working on highly scalable web applications (5+ years)
- Experience in front end development, with knowledge in advanced JavaScript features
- HTML/CSS experience, including concepts like layout, specificity, cross-browser compatibility, and accessibility
- Experience with browser APIs and optimizing front end performance
- Proficient in a broad range of software design approaches and common UX patterns
- Understand the usage of various front end software design patterns
- Experience delivering enterprise grade SaaS product
- Experience with common front-end development tools such as Webpack, NPM, ESLint, etc is a plus
- Experience in front end libraries and frameworks such as Reactjs or Angular is an added advantage
- Exposure to backend technologies is a plus
Notice Period: Immediate to 60 Days
Below is the JD
Expert: Micro services. Core Java and Spring framework (MVC, Boot).
Practitioner: IT experience in Agile, Test Driven Development approach and software delivery best practice. Strong design and technical skills. Continuous integration/deployment pipelines.
Desirable: ReactJS, Experience with Databases. Preferably Oracle. Knowledge of working in cloud environment. Preferably PCF and AWS.
Joining location will be either Gurgaon, Chennai & Bangalore only.
Skills Mandatory Skills
JAVA Micro service Java8+, Spring Boot, Micro services Devops, CI/CD 40

Position open for Sales professional who has experience in sales and business development for Set Top Boxes /OTT services/IPTV for Cable TV Operators, Broadcasters and Content Aggregators. Person should take of full responsibility of entire Cycle of Sales in organisation and report to CEO.
• He/She must be able to handle team from different location and also work as a sole player in sales department. • Making Sales presentations, collateral and other marketing materials to maximize sales acquisition effectiveness and conversation rate of qualified leads to become customers. • Generate sales pipeline, qualifying opportunities, and accurately forecast pipeline via all channels that convert into new customer acquisitions including trade shows, email, social media, website, and direct mail. • Maintain quality service by establishing and enforcing organization standards, to be a perfect representation of organisation • Business case creation and presentation to CXO organization within organisation. • Contribute to team’s effort by accomplishing related results as needed. • Maintain knowledge and awareness of competitors' products, pricing, discount structures and overall strengths and weaknesses • Generate business opportunities and manage the sales process through to closure of the sale and meet the quarterly sales goals. • Work on Client meeting / solution pitch / RFP response / RFI response / presentation / proposal writing. • Brainstorm new and creative growth strategies and conducts research on the clients, market, vendor competition, possible tie-ups and go-to-market strategies Business
Skills Required: • Good communication Skills, Lead generation and case qualification, nurture sale and effective closing Skills; • Motivation for Sales, Prospecting Skills, Sales Planning, address and/or create Customer Needs and sell related products, • Territory Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism.
Industry: Broadcast Media

