Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.

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About Asha Health
Asha Health helps medical practices launch their own AI clinics. We're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more. We recently raised an oversubscribed seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, physician executives from major health systems, and more.
About the Role
We're looking for a Software Engineer to join our engineering team (currently 5 teammates). We're looking for someone who is an all-rounder, but has particularly exceptional backend engineering skills.
Our ideal candidate has built AI agents at the orchestration layer level and leveraged clever engineering techniques to improve latency & reliability for complex workflows.
We pay well above market for the country's best talent and provide a number of excellent perks.
Responsibilities
In this role, you will have the opportunity to build state-of-the-art AI agents, and learn what it takes to build an industry-leading multimodal, multi-agent suite.
You'll wear many hats. Your responsibilities will fall into 3 categories:
AI Engineering
- Develop AI agents with a high bar for reliability and performance.
- Build SOTA LLM-powered tools for providers, practices, and patients.
- Architect our data annotation, fine tuning, and RLHF workflows.
- Live on the bleeding-edge ensuring that every week, we have the most cutting edge agents as the industry evolves.
Full-Stack Engineering (80% backend, 20% frontend)
- Lead the team in designing scalable architecture to support performant web applications.
- Develop features end-to-end for our web applications (Typescript, nodeJS, python etc).
Requirements
You do not need AI experience to apply to this role. While we prefer candidates that have some AI experience, we have hired engineers before that do not have any, but have demonstrated that they are very fast learners.
We prefer candidates who have worked as a founding engineer at an early stage startup (Seed or Preseed) or a Senior Software Engineer at a Series A or B startup.
Perks of Working at Asha Health
#1 Build cool stuff: work on the latest, cutting-edge tech (build frontier AI agents with technologies that evolve every 2 weeks).
#2 Surround yourself with top talent: our team includes senior AI product leaders from companies like Google, experienced physician executives, and top 1% engineering talent (the best of the best).
#3 Rocketship trajectory: we get more customer interest than we have time to onboard, it's a good problem to have :)
Job Title : Azure DevOps Engineer
Experience Required : 7+ Years
Work Mode : Remote / Hybrid
Location : Remote
Notice Period : Immediate Joiners / Serving Candidates (within 20 days only)
Interview Mode : Face-to-Face or Virtual
Open Positions : 2
Job Description :
We are seeking an experienced Azure DevOps Engineer with 7+ years of relevant experience in DevOps practices, especially around Azure infrastructure, deployment automation, and CI/CD pipeline management. The ideal candidate should have hands-on expertise with Azure DevOps, GitHub, YAML, and Azure services, along with solid communication and coordination capabilities.
Mandatory Skills : Azure DevOps, GitHub Actions, YAML, Bicep, Azure services (App Gateway, WAF, NSG, CosmosDB, Storage Accounts), Unix scripting, and Azure Fundamentals certification.
Key Responsibilities :
- Manage deployments for Dynamics 365 and proxy applications
- Run and maintain ADO pipelines and GitHub Actions
- Ensure proper status updates on ADO Boards and deployed work items
- Coordinate with QA teams to execute smoke testing post-deployment
- Communicate deployment progress across team channels effectively
- Monitor deployment cycles, approval gates, logs, and alerts
- Ensure smooth integration of infrastructure and DevOps practices
Mandatory Skills :
- Minimum 7+ years in DevOps, with strong experience in Azure DevOps (ADO).
- Proven expertise in building pipelines using Azure DevOps and GitHub.
- Proficiency in Bicep, YAML scripting, and Azure Infrastructure-as-Code (IaC).
- Hands-on with Azure services like :
- App Gateway, WAF, NSG, CosmosDB, Storage Accounts.
- vNet, Managed Identity, KeyVault, AppConfig, App Insights.
- Basic Azure Fundamentals Certification (AZ-900).
- Excellent communication skills in English.
Nice to Have :
- Experience in managing large enterprise-scale deployments.
- Familiarity with branching strategies and monitoring tools.
- Exposure to Approval Gates and Deployment Governance.
Urgent opening in our company Hospitality Minds Pvt Ltd
Location - Borivali Mumbai
Work Type - Onsite
Notice: 15 Days Max
MS SQL Server
Complex Stored Procedure
Functions
Cursor & Triggers
SQL Job Agent
Power BI
DAX
M Language
Power Bi functions & RLS -Dynamic
Advanced Excel
SSIS
SSAS
VBA
Power Automate & Power Query
Job Description
*Strong Knowledge on SQL server in Tables, views, stored proceudres, functions, cursors, triggers & SQL Job
*Hands on Power BI development experience with high end visualization and experience on advanced visualization tool.
*Must be experienced in designing, architecting, development and deployment using Power BI.
*To perform DAX queries and functions in Power BI.
*Must be well experienced in development of Power BI reports, dashboards, building semantic data models for adhoc reports, Custom visual generation using Microsoft.
*Should be well versed with all BI and DWH concepts and architecture.
*Develop concepts of reports, analytics and visualizations development, using DAX, SQL, tuning, data models and semantic models.
*Design, develop, and deploy Power BI scripts and perform efficient detailed analysis.
*Create charts and document data with algorithms, parameters, models, and relations explanations.
*Perform SQL querying for best results.
Key Responsibilities:
- Design, develop, and maintain responsive and visually appealing websites, focusing on user experience and functionality.
- Build high-converting landing pages tailored to various marketing campaigns and objectives.
- Implement and optimize contact forms for lead generation, ensuring seamless integration with email marketing systems.
- Set up and manage email marketing campaigns using platforms like Mailchimp, Constant Contact, or similar.
- Integrate analytics tools (e.g., Google Analytics, HubSpot) to track website performance and digital marketing metrics.
- Work closely with the marketing team to align website content and design with ongoing campaigns and business goals.
- Conduct A/B testing on landing pages and email marketing materials to improve conversion rates.
- Troubleshoot website issues, including speed optimization and mobile responsiveness.
- Keep up-to-date with industry trends, emerging technologies, and best practices in web development and digital marketing.
Required Skills and Experience:
- Proven experience as a Web Developer, with a portfolio demonstrating previous projects, especially landing pages and contact forms.
- Strong proficiency in HTML, CSS, JavaScript, and responsive web design frameworks like Bootstrap.
- Familiarity with content management systems (CMS), such as WordPress, Joomla, or Drupal.
- Experience with digital marketing tools, including email marketing platforms (Mailchimp, Active Campaign, etc.) and Google Analytics.
- Understanding of SEO principles and best practices.
- Knowledge of integrating third-party services (CRM, email marketing, lead capture tools, etc.) into websites.
- Excellent problem-solving skills, attention to detail, and the ability to work independently and as part of a team.
Key Responsibilities:
· Solution Design: Collaborate with clients to understand their business requirements and design comprehensive Informatica MDM solutions tailored to their needs.
· Implementation: Lead the implementation of Informatica MDM solutions, including configuration, customization, and integration with existing systems.
· Data Modelling: Design and implement data models to support MDM initiatives, ensuring data integrity, accuracy, and consistency across systems.
· Data Quality Management: Implement Informatica Data Quality (IDQ) processes and workflows to improve data quality and ensure compliance with organizational standards.
· Integration: Integrate Informatica MDM solutions with other enterprise systems, such as CRM, ERP, and BI platforms, to facilitate seamless data exchange and interoperability.
· Customization: Develop custom components, workflows, and extensions to extend the functionality of Informatica MDM and meet specific business requirements.
· Data Governance: Establish data governance policies, standards, and best practices to govern the use, management, and quality of master data within the organization.
· Documentation: Prepare comprehensive documentation, including solution designs, technical specifications, user guides, and training materials, to support the implementation and maintenance of Informatica MDM solutions.
· Testing and Quality Assurance: Conduct thorough testing and quality assurance activities to ensure the reliability, scalability, and performance of Informatica MDM solutions.
· Training and Support: Provide training and support to end-users, administrators, and stakeholders to ensure successful adoption and utilization of Informatica MDM solutions.
What you’ll bring
- Bachelor's degree in Computer Science, Information Systems, or related field; Master's degree preferred.
- Minimum of 4 years of experience in implementing and configuring Informatica MDM solutions.
- Proficiency in Informatica MDM Hub, Informatica Data Director, Informatica Data Quality (IDQ), and related Informatica tools and technologies.
- Strong understanding of data modelling principles, data integration concepts, and master data management best practices.
- Hands-on experience with data profiling, cleansing, and transformation using Informatica IDQ.
- Experience with data governance frameworks, data stewardship workflows, and data quality metrics.
- Excellent communication skills and the ability to effectively collaborate with cross-functional teams and stakeholders.
- Proven ability to work independently, manage multiple priorities, and deliver high-quality results within tight deadlines.
- Informatica certification(s) in MDM and/or IDQ is a plus.
We are seeking a talented and detail-oriented Technical Content Writer to join our team. As a key member of our marketing and communications department, you will play a crucial role in crafting clear, engaging, and technically accurate content related to cybersecurity.
Key Responsibilities:
Content Creation:
- Develop high-quality, technical content including whitepapers, blogs, case studies, and user guides that effectively communicate complex cybersecurity concepts to various audiences.
Research and Expertise:
- Stay updated on the latest trends, technologies, and threats in the cybersecurity landscape to ensure the accuracy and relevance of the content.
Collaboration:
- Work closely with subject matter experts, engineers, and marketing team members to gather information and insights for content development.
Content Strategy:
- Contribute to content strategy and planning, ensuring that the content aligns with the company's messaging and goals.
Editing and Proofreading:
- Review and edit content for clarity, coherence, and adherence to company style guidelines.
SEO Optimization:
- Implement SEO best practices to improve the visibility and accessibility of our content in search engine results.
Documentation:
- Create and maintain technical documentation, manuals, and guides for our products and services.
Qualifications:
- Bachelor’s degree in Computer Science, Cybersecurity, Technical Writing, English, or a related field.
- Proven experience in technical content writing, specifically in the cybersecurity domain.
- Strong understanding of cybersecurity concepts, technologies, and best practices.
- Excellent writing, editing, and proofreading skills with an emphasis on clarity and conciseness.
- Ability to translate complex technical information into easily understandable content for a non-technical audience.
- Familiarity with SEO principles and tools.
- Proficiency in industry-standard writing and collaboration tools (e.g., Microsoft Office, Google Workspace, Markdown).
- Strong organizational and time-management skills, with the ability to meet deadlines in a fast-paced environment.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.

