Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.

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Roles and Responsibilities
- Design and develop high-performing and responsive web applications using Angular JS best practices.
- Write clean and efficient JavaScript, CSS, and HTML codes.
- Conduct product analysis tasks.
- Connect with other team members, such as UX designers, project managers, and back-developers to deliver quality work.
- Analyze and resolve debugging issues in the application code to maintain the sustainability of the application.
- Proficiency in JavaScript, TypeScript, Angular (v6 and above), HTML, and CSS.
- Manage all code compliance with respect to the standards set by the company.
- Coordinate with the backend team to create, test and execute code that merges with live streams and API endpoints.
- Create system configuration functions using a component-based architecture.
- Perform troubleshooting bugs and issue resolution.
- Hands-on experience in developing modularized or template-based implementation.
- Create User Interface for Modern Rich Internet Applications.
- Perform product analysis and development tasks that may require extensive research and analysis.
- Build application performance through JavaScript profiling and code optimization.
Requirements and Skills
- Practical knowledge of AngularJS, Angular 2+, and TypeScript
- Bachelor’s degree in IT, computer science, computer engineering, or similar
- Good understanding of UI/UX design principles
- Excellent Node.JS and Express knowledge
- Experience with database technologies (e.g., MySQL and MongoDB)
- Problem-solving and analytical skills
- Strong knowledge of CSS, HTML, and writing cross-browser compatible code.
- Experience using JavaScript building tools like Gulp or Grunt
- Familiarity and sensibilities with UX and design application and execution
- Good comprehension of server-side CSS pre-processors such as Stylus, Less
- Comfortable with Java and JavaScript (workflow and decision engines)
- Good understanding/familiarity with Kafka and Mongo
- Should be a team player and have strong attention to detail
- Excellent verbal and written communication skills
Job Title Big Data Developer
Job Description
Bachelor's degree in Engineering or Computer Science or equivalent OR Master's in Computer Applications or equivalent.
Solid Experience of software development experience and leading teams of engineers and scrum teams.
4+ years of hands-on experience of working with Map-Reduce, Hive, Spark (core, SQL and PySpark).
Solid Datawarehousing concepts.
Knowledge of Financial reporting ecosystem will be a plus.
4+ years of experience within Data Engineering/ Data Warehousing using Big Data technologies will be an addon.
Expert on Distributed ecosystem.
Hands-on experience with programming using Core Java or Python/Scala
Expert on Hadoop and Spark Architecture and its working principle
Hands-on experience on writing and understanding complex SQL(Hive/PySpark-dataframes), optimizing joins while processing huge amount of data.
Experience in UNIX shell scripting.
Roles & Responsibilities
Ability to design and develop optimized Data pipelines for batch and real time data processing
Should have experience in analysis, design, development, testing, and implementation of system applications
Demonstrated ability to develop and document technical and functional specifications and analyze software and system processing flows.
Excellent technical and analytical aptitude
Good communication skills.
Excellent Project management skills.
Results driven Approach.
Mandatory SkillsBig Data, PySpark, Hive
About the company
Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.
The Engineering Challenge
“Re-imaging credit and payments from First Principles”
Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies.
Check out our apps here:
OneCard (Best credit card app) : http://www.getonecard.app/">www.getonecard.app
OneScore (5 million downloads): http://www.onescore.app/">www.onescore.app
Senior Software Engineer – Frontend
Create a consumer facing front end application that will be used by millions of users.
What you will do:
- Develop our mobile apps using React Native.
- Work with backend, frontend, and other developers to build out a customer-centric experience that will constantly evolve.
- Work with our designers and customer success team to create a seamless user experience.
- Respond to support team tickets as needed to resolve bugs and issues.
- Participate in contributing ideas, updates, and product development areas to the team.
Experience Range:
3-5 years with technical hands-on experience in building a consumer mobile app. You must have shipped an app to the stores.
Technical Expertise:
- 3-5 years experience Android/iOS native apps or React Native based apps and Web front-end technologies such as React.
- Strong command of JavaScript ES6.
- Know how to build (fairly) complex layouts without using any CSS frameworks.
- Strong problem solving and analytical skills using data structures.
- Comfortable in a fast-paced startup environment.
- Bias for action shipping quality code quickly.
- You have 2+ years of experience with production GCP/AWS; Experience with Kubernetes is a plus
- You have conducted penetration testing using different tools like Backtrack and Metaspoilt
- You have experience in developing security training and guiding the internal development teams
- You design and implement best practices concerning information security
- You can create programs to implement Identity and Access Management
- You have to develop automated security testing.
- You have to triage security issues and provide recommended fixes.
- You have conducted vulnerability assessments using various open-source and commercial tools.
- You are an excellent collaborator & communicator. You know that start-ups are a team sport.
- You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
- You are excited by the prospect of working in a distributed team and company.
Role: Security Engineer
Title: Security Engineer SDE1
Location: We are open to candidates working from anywhere in India/across the globe. We are fully remote.
About Us
Requirements / Responsibilities
The ability for you to make an impact and lay a foundation for the upcoming fin-tech
innovations.
A multicultural and diverse team of colleagues from all over the globe
Mission-driven and fast-paced, entrepreneurial environment
Competitive salary and flexible leave policy
A collaborative and flat company culture
What do we offer?
What’s in it for you?
Do you truly want to make a difference and revolutionize the lives of millions of business
owners? Do you thrive in an environment where moving at light speed and embracing new
challenges every day is essential? If yes, our client is the perfect place for you!
Regards,
TA
IT Sales – Job Purpose
Generates IT (information technology) sales and business, develops relationships with new clients, makes sales visits and presentations, maintains advanced knowledge of products and services, and establishes and meets sales goals.
Role & Responsibilities
- Develops and expands a portfolio of corporate clients by networking and marketing
- Assesses client IT needs and makes recommendations, including IT equipment and service packages
- Prepares sales visits and presentations to pitch product, service, and combination packages to clients
- Demonstrates IT equipment to highlight product benefits
- Negotiates sales, package discounts, and long-term contracts with clients
- Provides technical advice after sales
- Establishes sales goals and implements a plan to meet those goals
- Tracks progress toward goals and documents sales performance
- Becomes fluent in all products and services offered by the employer through testing, demonstrations, and research
- Answers questions, describes benefits, and discusses pros and cons of various competing products or services
- Gains familiarity with the IT industry, and stays updated on trends and innovative products
- Creates marketing literature and web-based features to promote products and time-sensitive sales
- Make cold calls to explore new business opportunities and Interact with clients.
- Knowledge of bidding portals (Upwork, Web Guru, freelancer, etc)
IT Sales Skills and Qualifications
- Bachelor's Degree in Computer Science or Marketing,
- Experience with Sales and Marketing.
- Knowledge of Relevant Products and Sales, Written and Verbal Communication, Interpersonal Communication, Negotiation, Critical Thinking,
- Ability to Meet Goals, Ability to Work Under Pressure, High Energy Level, Motivation, Ambition, Technical Skill, Attention to Detail.

Kindly do not apply if you have less than 4 Yrs of Experience in Python
Position(6 Months Contract in Gurugram, India) :
Sr. Frontend Engineer
Experience:
4+ years of relevant exp
Location:
Gurugram, India
(Note: FREE accommodation can be given in Gurgaon, India for the 6 months & 'work from home' is not allowed)
About Company:
The company for which you will be working is an online insurance provider that operates a B2C platform as well as a B2B2C platform. They are working to revolutionize the way insurance is bought in India by not only offering an online platform but also providing every customer a touchpoint with its partners. The company has been a platform for Motor, Health, Travel, & Life Insurance.
Key Competencies:
- A strong technical solutioning sense.
- Excellent experience in writing code using the following technologies: Angular JS
- Understand end-user requirements, formulate use cases and come up with effective solutions.
- Strong problem-solving, data structures, and algorithm design skills.
- Good understanding of REST APIs and web technologies in general.
- Ability to build a feature from scratch & drive it to completion.
- A willingness to learn and choose new technologies with a strong justification for the choices made.
Roles/Responsibilities:
- Be involved in all aspects of development: playing a critical role in the design, planning, development, testing, and deployment.
- Help develop best practices for future development.
- Thinks and implements in the right way instead of cutting corners.
- Integrate user-facing elements into applications, test & debug programs
- Own the delivery of an entire piece of a system or application.
- Use technical knowledge and creative thinking to provide the most innovative solutions.
- Optimizing the performance of the components and keeping up to date with the latest industry trends
- Doing effective peer reviews where your peers learn from you every time.
- Be a great team player
If interested, please share your CV with kuldeep[dot]pandey[@]benchkart[dot]com
Skills and Experience :
- 2-7 years of experience as a Java/J2EE developer.
- 1-3 years of experience with Angular / React is desirable.
- 2-5 years of experience in using Spring and Spring Boot frameworks.
- Thorough knowledge of server-side development.
- Proven experience as a Full Stack Developer or similar role.
- Good understanding of web services (WSDL SOAP, RESTful).
- Hands-on experience in using Application Servers like WebSphere.
- Expertise in relational databases (Oracle, SQL Server).
- AI/ML domain knowledge is desirable.
- Familiarity with common stacks.
- Knowledge of multiple frontend languages and libraries, like HTML/ CSS, JavaScript, XML, jQuery.
- Experience in implementation of Microservices
- Experience with AWS (S3, SQS, SNS, ECS, EC2, ALB, API Gateway, Lambda, etc.) is highly desirable
- Good understanding of Docker & Kubernetes is highly desired.
- Familiarity with databases (MySQL, MongoDB, PostgresSQL), web servers (Apache), and UI/UX designs.
- Excellent communication and teamwork skills.
About LevaData
LevaData, the Cognitive Sourcing Platform, offers global enterprises the ability to improve gross margins by reducing supply chain costs, with a focus on delivering measurable and accountable supply chain solutions and strategies that transform companies and markets. Customers include leaders in the top global supply chain organizations, as well as medium-sized OEMs seeking to achieve best-in-class direct materials sourcing practices. LevaData is privately held and headquartered in Sunnyvale, Calif. For more information, visit https://www.levadata.com/">www.levadata.com.
Levadata Clientele: IBM, Fitbit, Lenovo, Zebra, Poly, Commscope
LevaData Fundings:
June, 2018: Series B, $12 million.
Aug, 2017: Series A, $5 million.
Fullstack Developer/Architect/Programmer:
- 8-10 years experience as Developer/Programmer.
- Should have an expertise in Core Java, Java & J2ee
- Built MVC based Web Application Using JSP/Struts framework
- Experience in Webservices-Restful
- Experience in Application Servers like Tomcat and WebLogic
- Good Knowledge of implementing JMS messaging services
- Good knowledge of HTML5,CSS and JavaScript – Angular.js,Bootstrap, React.js
- Should have skills in Spring 3.x, Hibernate, Weblogic 12c Implementation
Refer the description below and if it matches with your skillset.
P.N. - you will have to visit GEP campus(Hyderabad) on August 3rd 2019 if your profile gets shortlisted.
Primary Skill (Must):
Hands on experience on ASP.Net framework 3.5/4.5, C#, ADO.net, AJAX, Javascript, JQuery, JSON, MVC, TFS (Or any code versioning tool)
At least 1yr hands on experience developing projects on AngularJS
WCF, HTML, Webservices, REST, WebAPI
Experience with Transact SQL code, SQL stored procedures and views
Expertise in Web form designing
Experience and knowledge about software life cycle
Object oriented programming concepts
Sound knowledge of System Architecture
Manage and mentor a team of 2 or above members
Familiarity with continuous integration
Document and maintain software functionality
Secondary Skills (Preferred):
Working experience on Azure Cloud based application
Knowledge of LINQ, Nunit tool, UML, Design patterns
- To learn more about our comprehensive range of consulting and outsourcing services, please visit www.gep.com.
- For more about SMART by GEP, our cloud-native sourcing and procurement software platform, please visit www.smartbygep.com.
Kindly confirm and let us know if you need any other information.







