Telesales Executive

Review Criteria

· Strong UX / Product Designer profile

· 3+ YOE in UX / Product Design, with a focus towards B2C Products

· 2+ YOE in a Good Product Company

· Must have worked on both UX and UI / Visual Designs (some UI / Visual Design experience is required)

· Strong collaboration experience with Product Managers, Researchers, and other Product stakeholders

· Strong portfolio of UX Design and UI/Visual Designs (both are Mandatory) for B2C Products

· Mandatory (Company) - Product Company only

Job Specific Criteria

· CV Attachment is mandatory

· Portfolio is mandatory

Role & Responsibilities

As a UI/UX Designer at company, you'll be responsible for collecting and translating user insights into delightful experiences. Ultimately, you’ll create both functional and appealing beautiful features that address our customer's needs. You will use your creativity and eye for design – along with your technical knowledge – to develop great experiences.

Role & Responsibility -:

· Create close working relationships with Product, Strategy, Marketing, and Engineering, to shape and deliver design vision and strategy

· Gather and evaluate user requirements in collaboration with product managers and engineers

· Illustrate design ideas using storyboards, process flows and sitemaps

· Practice an iterative, user-centered design approach and create best-in-class deliverables in every phase of the UX design lifecycle.

· Lead discovery sessions and brainstorms.

· Develop user flows, wireframes, UI mockups and prototypes that clearly illustrate how sites, feature function and look like

· Present concepts, ideas and potential solutions to stakeholders and senior management and implement their feedback.

· Participate actively in UX testing and revise designs after synthesizing test results.

· Utilize deep knowledge of UX best practices and trends in media, online learning and emerging

· Identify and troubleshoot UX problems (e.g. responsiveness)

· Creating and maintaining a site-wide style guide

Ideal Candidate

· 3-5 years experience of UI/UX design experience in a product team

· Deep understanding of fundamental visual design disciplines (typography, iconography composition, color, composition, layout, etc.).

· In-depth knowledge of UX collaboration tools such as Figma, Sketch, InVision, Miro and similar

· Phone and Tablet design experience for Android and iOS is a must

· Demonstrable experience with responsive design a must.

· Bachelor’s degree / diploma in Graphic Design from tier 1 colleges.

· Portfolio must exhibit understanding of user experience design principles and knowledge of UI best practices and usability

Soft Skills-:

· Excellent written and verbal communication skills

· Ability to effectively communicate ideas and make presentations

· Strong interpersonal skills

· Aptitude to build relationships across the organization

· Ability to accept feedback and work in a professional manner

· Capacity to handle many tasks concurrently and work under deadlines.

equired Skills:

• 6–10 years of hands-on experience in C++ development for embedded or automotive systems.
• Strong knowledge of networking protocols: TCP/IP, UDP.
• Experience working with RTOS, bare-metal or Linux-based embedded environments.
• Exposure to Aerospace standards and development lifecycle (e.g., DO-178C, ARP4754) is a must.
• Good understanding of microcontroller/microprocessor architectures.
• Familiarity with version control (e.g., Git), debugging tools, and performance tuning.
• Excellent analytical, problem-solving, and communication skills.

Qualifications & Experience: -

• Must have a bachelor’s degree in computer science or a related field (or equivalent degree and experience).
• 2+ years providing customer-facing technical support (ITOM applications).
• Good Communication Skills.

To be successful in this role, we need someone who has:

• Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell.
• Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
• Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
• Strong troubleshooting/root cause isolation skills
• Demonstrated creative problem-solving approach and strong analytical skills
• Must be proficient with analyzing log files and standard debugging concepts.
• Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
• Excellent communication skills (verbal and written).

Preferred: - 

• Solid understanding of object-oriented programming skills (Java strongly preferred)
• A fundamental understanding of ITOM, CMDB and ITIL business process. 
• Experience providing web development support is highly desirable.
• Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping).
• Understanding of JavaScript or any other scripting language with logical approach for given problem statement.
• Previous experience in software development(or) software consulting.
• Experience supporting and troubleshooting infrastructure level issues.

• Building interactive consumer data from multiple systems and RESTfully abstracting to the UI through a Node.js backend
• Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
• Address and improve any technical issues
• Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant and efficient systems

• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React.
• Proficiency with server side languages such as Python, Java, PHP and .Net.
• Familiarity with database technology such as MySQL, Oracle and MongoDB.
• Excellent verbal communication skills.