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1 - 2 yrs
₹3L - ₹3.5L / yr
Thane , Mumbai
Skills
Health insurance
Life insurance
Quality audit

Job Title: Quality Analyst (QA) – Insurance Process

Location: Thane

Process:

SBI Insurance Process

Kotak Mahindra Bank – Insurance Sales Process

Job Description / Roles & Responsibilities:

Monitor and evaluate calls of insurance sales agents as per quality standards

Ensure adherence to process guidelines, compliance, and regulatory norms

Identify gaps in calls and provide constructive feedback to agents

Prepare daily/weekly quality reports and share insights with the team

Support process improvement and training initiatives

Maintain quality benchmarks and improve overall customer experience

Eligibility Criteria:

Qualification: HSC / Graduate

Experience: 6 months to 2 years as QA in Health or Life Insurance Sales Process

Good knowledge of insurance products and QA parameters

Strong communication, listening, and analytical skills

Salary:

₹25,000 to ₹28,000 (In-hand)

Other Requirements:

Immediate joiners preferred

Ready to work from office

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Eureka outsourcing solutions globe

Founded :
2004
Type :
Services
Size
Stage :
Profitable

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Press:  https://www.foghorn.io/press-room/">https://www.foghorn.io/press-room/

Awards: https://www.foghorn.io/awards-and-recognition/">https://www.foghorn.io/awards-and-recognition/

  • 2019 Edge Computing Company of the Year – Compass Intelligence
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  • 2018 Ten Edge Computing Vendors to Watch – ZDNet & 451 Research
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  • 2018 The AI 100 – CB Insights
  • 2017 Cool Vendor in IoT Edge Computing – Gartner
  • 2017 20 Most Promising AI Service Providers – CIO Review

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  • Give or receive mentoring as part of the collaborative process
  • Questions and challenging the status quo with data is safe
  • Intellectual curiosity balanced with humility
  • Present papers or projects in our “Thought Leadership” meeting series, to support continuous learning

 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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