Project Manager - Tech

Job description:

Job Title: Sales Associate (B2B – SaaS / AI Solutions)

Location: Gurgaon

Department: Sales

About the Role

We are looking for a proactive and detail-oriented Sales Associate to support our B2B sales efforts for SuperBot. This role involves engaging with prospective clients, delivering product demonstrations, managing client relationships, and ensuring smooth post-sales operations. The ideal candidate will act as a bridge between clients and internal teams, ensuring both business growth and customer satisfaction.

Key Responsibilities1. Lead Engagement & Prospecting

• Act as the first point of contact for prospective B2B clients
• Qualify inbound and outbound leads based on business requirements
• Understand client needs and align them with product capabilities

2. Product Demonstrations

• Schedule and conduct clear, structured product demos
• Deliver compelling technical walkthroughs showcasing SuperBot’s value proposition
• Address client queries and objections effectively

3. Account Management & Retention

• Build and maintain strong relationships with existing clients
• Serve as a primary point of contact for day-to-day client requirements
• Ensure high levels of customer satisfaction and engagement

4. Financial Operations

• Manage post-sales activities including billing and invoicing
• Track payments and follow up proactively on outstanding dues
• Coordinate with internal teams to ensure accurate financial records

5. Churn Mitigation & Escalation

• Monitor account health and identify early signs of client dissatisfaction
• Take proactive steps to resolve issues and reduce churn
• Escalate critical concerns to the Client Success Manager (CSM)
• Support resolution by coordinating between client expectations and internal capabilities

6. Internal Liaison

• Act as a communication bridge between clients and internal teams
• Translate client feedback into actionable insights for the Tech team
• Contribute to improving AI conversation flows and overall product performance

Required Skills & Qualifications

• Bachelor’s degree in Engineering, Business, Marketing, or any related field
• 1–3 years of experience in B2B sales, SaaS, or client-facing roles, along with hands-on experience in post-sales operations such as billing, invoicing, and payment follow-ups.
• Strong communication and presentation skills
• Ability to understand technical products and explain them clearly
• Good organizational and follow-up skills
• Problem-solving mindset with attention to detail

Preferred Skills

• Experience in SaaS / AI / Voicebot solutions
• Familiarity with CRM tools and sales pipelines
• Basic understanding of client success and retention strategies

What We Offer

• Opportunity to work with cutting-edge AI solutions
• Dynamic and growth-oriented work environment
• Exposure to end-to-end sales and client lifecycle management

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• This role would require a F2F interview post initial telephonic discussion, Would you be available for the same?
• If you get shortlisted for this role, How soon would you able to join the organisation?

Education:

• Bachelor's (Required)

Experience:

• IT Sales/B2B Sales: 1 year (Required)

At Palcode.ai, We're on a mission to fix the massive inefficiencies in pre-construction. Think about it - in a $10 trillion industry, estimators still spend weeks analyzing bids, project managers struggle with scattered data, and costly mistakes slip through complex contracts. We're fixing this with purpose-built AI agents that work. Our platform can do “magic” to Preconstruction workflows from Weeks to Hours. It's not just about AI – it's about bringing real, measurable impact to an industry ready for change. We are backed by names like AWS for Startups, Upekkha Accelerator, and Microsoft for Startups.

Why Palcode.ai

Tackle Complex Problems: Build AI that reads between the lines of construction bids, spots hidden risks in contracts, and makes sense of fragmented project data

High-Impact Code: Your code won't sit in a backlog – it goes straight to estimators and project managers who need it yesterday

Tech Challenges That Matter: Design systems that process thousands of construction documents, handle real-time pricing data, and make intelligent decisions

Build & Own: Shape our entire tech stack, from data processing pipelines to AI model deployment

Quick Impact: Small team, huge responsibility. Your solutions directly impact project decisions worth millions

Learn & Grow: Master the intersection of AI, cloud architecture, and construction tech while working with founders who've built and scaled construction software

Your Role:

• Design and build our core AI services and APIs using Python
• Create reliable, scalable backend systems that handle complex data
• Help set up cloud infrastructure and deployment pipelines
• Collaborate with our AI team to integrate machine learning models
• Write clean, tested, production-ready code

You'll fit right in if:

• 6 months of live project experience on Python development experience
• Minimum of 1 full-time internship for Python > 3 months
• You're comfortable with full-stack development and cloud services
• You write clean, maintainable code and follow good engineering practices
• You're curious about AI/ML and eager to learn new technologies
• You enjoy fast-paced startup environments and take ownership of your work

How we will set you up for success

• You will work closely with the Founding team to understand what we are building.
• You will be given comprehensive training about the tech stack, with an opportunity to avail virtual training as well.
• You will be involved in a monthly one-on-one with the founders to discuss feedback
• A unique opportunity to learn from the best - we are Gold partners of AWS, Razorpay, and Microsoft Startup programs, having access to rich talent to discuss and brainstorm ideas.
• You’ll have a lot of creative freedom to execute new ideas. As long as you can convince us, and you’re confident in your skills, we’re here to back you in your execution.
• 
  

Location: Remote

Compensation: 15K -18K for 4 -6 months of Probation Period

2.5 L - 3 LPA after Probation

If you get excited about solving hard problems that have real-world impact, we should talk.

All the best!!

Read less

Job Title: AI Developer/Engineer

Location: Remote

Employment Type: Full-time

About the Organization 

We are a cutting-edge AI-powered startup that is revolutionizing data management and content generation. Our platform harnesses the power of generative AI and natural language processing to turn unstructured data into actionable insights, providing businesses with real-time, intelligent content and driving operational efficiency. As we scale, we are looking for an experienced lead architect to help design and build our next-generation AI-driven solutions.

About the Role

We are seeking an AI Developer to design, fine-tune, and deploy advanced Large Language Models (LLMs) and AI agents across healthcare and SMB workflows. You will work with cutting-edge technologies—OpenAI, Claude, LLaMA, Gemini, Grok—building robust pipelines and scalable solutions that directly impact real-world hospital use cases such as risk calculators, clinical protocol optimization, and intelligent decision support.

Key Responsibilities

• Build, fine-tune, and customize LLMs and AI agents for production-grade workflows
• Leverage Node.js for backend development and integration with various cloud services.
• Use AI tools and AI prompts to develop automated processes that enhance data management and client offerings
• Drive the evolution of deployment methodologies, ensuring that AI systems are continuously optimized, tested, and delivered in production-ready environments.
•  Stay up-to-date with emerging AI technologies, cloud platforms, and development methodologies to continually evolve the platform’s capabilities.
• Integrate and manage vector databases such as FAISS and Pinecone.
• Ensure scalability, performance, and compliance in all deployed AI systems.

Required Qualifications

• 2–3 years of hands-on experience in AI/ML development or full-stack AI integration.
• ​​Proven expertise in building Generative AI models and AI-powered applications, especially in a cloud environment.
• Strong experience with multi-cloud infrastructure and platforms,
• Proficiency with Node.js and modern backend frameworks for developing scalable solutions.
• In-depth understanding of AI prompts, natural language processing, and agent-based systems for enhancing decision-making processes.
• Familiarity with AI tools for model training, data processing, and real-time inference tasks.
• Experience working with hybrid cloud solutions, including private and public cloud integration for AI workloads.
• Strong problem-solving skills and a passion for innovation in AI and cloud technologies
• Agile delivery mythology knowledge.
• CI/CD pipeline deployment with JIRA and GitHub knowledge for code deployment
• Strong experience with LLMs, prompt engineering, and fine-tuning.
• Knowledge of vector databases (FAISS, Pinecone, Milvus, or similar).

Nice to Have

• Experience in healthcare AI, digital health, or clinical applications.
• Exposure to multi-agent AI frameworks.

What We Offer

• Flexible working hours. 
• Collaborative, innovation-driven work culture.
• Growth opportunities in a rapidly evolving AI-first environment.

We are seeking a Senior Technical Engineer to provide L2/L3 support for enterprise network infrastructure including SD-WAN, Security, Wireless, and NAC solutions.

Key Responsibilities

• Troubleshoot complex network issues (LAN/WAN/SD-WAN)
• Manage Firewall policies and security configurations
• Support Cisco ISE (NAC) deployments and troubleshooting
• Handle WiFi controller and access point configurations
• Work on Zscaler and secure internet gateway issues
• Coordinate with OEM/vendor TAC teams
• Perform root cause analysis (RCA)
• Guide junior engineers

Required Skills

• Strong knowledge of Routing & Switching
• Experience with SD-WAN (Viptela or similar)
• Firewall experience (Palo Alto / Fortinet / Cisco / Checkpoint)
• Cisco ISE knowledge
• Wireless troubleshooting experience
• Understanding of security best practices

Experience

• 4–8 years in Network Operations / Enterprise Networking

Job Description

We’re looking for a talented and experienced Social Media Manager to join our team. The ideal candidate will be responsible for planning, implementing, and monitoring our company’s social media strategy in order to increase brand awareness, improve marketing efforts, and drive engagement with our target audience. This role requires a deep understanding of social media platforms, excellent communication skills, and a creative mindset.

Roles And Responsibilities

• Create a content calendar to ensure a consistent and engaging online presence.
• Collaborate with the design and content teams to create visually appealing and informative posts.
• Use social media analytics tools to track the performance of content and campaigns.
• Plan and execute social media advertising campaigns, including budget allocation and targeting.
• Monitor and analyze ad performance, making adjustments as needed to maximize ROI.
• Stay informed about emerging social media trends, tools, and platforms.
• Stay up-to-date with industry trends and best practices to continually refine the strategy.
• Maintain Client relations & manage team.
• Execute Paid Ad Campaigns for Social Media Clients.

Skills Required

• Proven work experience as a Social media manager.
• Hands on experience in social media management.
• Solid knowledge of social media platforms, algorithms and paid ads.
• Proficiency in social media management tools and analytics.
• Ability to work independently and as part of a team.
• Job Type: Full-time
• Experience required: 1 to 3 yrs
• 
  

Industry Type: Web Development & Digital Marketing

Department: Social Media Management

Employment Type: Full Time, Permanent

Education

UG: Any Graduate

PG: Any Postgraduate

Challenging opportunity to Improve and manage a complicated AWS Infrastructure built for ECG wearable, for live ecg streaming and monitoring Patients

• 2+ years of work experience in consumer-facing high traffic (millions of concurrent users) mobile applications with a desire to work in growing fast-paced startups.
• Worked on applications from scratch. Well-versed with building apps for various screen densities and sizes.
• Up to date on upcoming trends in android and its ecosystem with respect to design, architecture, etc.
• Experience in optimizing all important parameters like network utilization, application size, and battery.
• Experience with kotlin, coroutines, dagger, retrofit, Rx-android, and android architecture components, etc.
• Should have used mock frameworks, modular code design, and popular design patterns.

• Good grasp of algorithms, design patterns, memory management, and multithreaded programming.
• Experience with SAAS platforms for mobile development like Analytics, Push Notifications, Cloud Storage, Ad Networks, etc.
• Hands-on experience with Android's debugging, unit-testing, memory, and performance optimization tools.
• Experienced in databases like SQLite, ROOM DB.
• Experience in using Device hardware integrations like GPS, Camera, etc.
• Experience with performance and memory tuning with tools.
• Knowledge of engineering practices like CI-CD.
• Strong communication and team collaboration skills.
• Experience in iterative development methodologies like Agile.

Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.

Skills:

• Very good communication skills
• Experience of managing customer support team of atleast 10 members for international customers.
• Good Customer facing skills
• Good experience of managing teams
• Good technology background required for understanding complex technology issues.

Responsibilities:

• Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
• Keep your team motivated.
• Keep tab on all issues which are reported by various sources
• Keep in touch with Product team for new releases and training teams according to their responsibility
• Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
• Report to management about customer success reports
• Invent/discover new channels and method to improve customer success
• Manage  budgets of Customer support team requirements
• Take care of hiring and retaining customer support teams
• Do upkeep of tools used for Customer success such as fresh desk, chat etc.

Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books,  recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess.  You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources. 

SHIFT : US Shift