UI/UX Designer

Company Description

First Connect Worldwide LLC, a licensed freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Role Description

The core sales executive in a freight brokerage company plays a vital role in supporting the sales and logistics operations. This position bridges the gap between account executives, operations, customers, and carrier partners. The coordinator is responsible for managing customer inquiries, assisting with freight quotes, preparing sales documentation, and ensuring smooth coordination of freight movement. The goal is to provide excellent customer service, maintain organized communication, and support the sales team in achieving revenue goals.

Key Responsibilities:

• Support freight brokers and sales executives with day-to-day sales activities.
• Assist with quoting, order entry, and coordinating shipments with carriers and customers.
• Track shipments and provide status updates to customers and internal teams.
• Communicate with carriers to confirm availability, rates, and transit times.
• Prepare documents such as rate confirmations, bills of lading (BOL), and shipment schedules.
• Help generate and maintain reports on sales performance, customer activity, and KPIs.
• Provide high-level customer service and resolve issues or delays proactively.
• Coordinate with accounting for billing and invoice reconciliation related to sales.
• Maintain organized records of quotes, contracts, and shipment history.

Qualifications:

• Bachelor’s degree in business, logistics, or a related field preferred.
• 1–3 years of experience in an ed tech, telesales, logistics transportation, or freight brokerage environment preferred.
• Familiarity with freight types (LTL, FTL, and intermodal) and logistics terms is a plus.

Skills:

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to work under pressure and meet tight deadlines.
• Strong attention to detail and accuracy in data entry and documentation.
• Team player with a customer-focused attitude.

Job Description

▪ You are responsible for setting up, operating, and monitoring LS system solutions on premise and in the cloud

▪ You are responsible for the analysis and long-term elimination of system errors

▪ You provide support in the area of ​​information and IT security

▪ You will work on the strategic further development and optimize the platform used

▪ You will work in a global, international team requirement profile

▪ You have successfully completed an apprenticeship / degree in the field of IT

▪ You can demonstrate in-depth knowledge and experience in the following areas:

▪ PostgreSQL databases

▪ Linux (e.g. Ubuntu, Oracle Linux, RHEL)

▪ Windows (e.g. Windows Server 2019/2022)

▪ Automation / IaC (e.g. Ansible, Terraform)

▪ Containerization with Kubernetes / Virtualization with Vmware is an advantage

▪ Service APIs (AWS, Azure)

▪ You have very good knowledge of English, knowledge of German is an advantage

▪ You are a born team player, show high commitment and are resilient

• Experience with tracking and improving critical KPIs on a dashboard.
• Content is going to be a huge part of our marketing efforts. Having experience in driving relevant traffic from content and measuring conversion and ROI from it is required.
• Strong understanding of how to drive relevant traffic from channels like Facebook, Instagram, Pinterest, search – both organic and paid.
• Practical experience with email marketing is a must. Proficiency with marketing tools & technologies like email automation, landing page design and instrumentation, and A/B testing are a must.
• Strong sense of product as you’ll be a key influencer in how the product shapes over time.
• Creative thinker, story-teller and problem solver with attention to detail.
• Bachelor’s degree, preferably a master’s degree is required.
• Hands on experience in the eCommerce domain, especially on the seller side.
• Understand how to build and nurture a community of users, advocates and influencers and use this to amplify the word of mouth for the product.
• Exceptional writing skills, ability to edit and proofread content for clarity, grammar and accuracy.
• Hands on experience or comfortable with any or all of the following: SQL, HTML, CSS, JavaScript or programming in any language is a strong plus.
• Any experience with data sciences and analytics, R or python.
• Knowledge of or experience with UI/UX, graphics design or product management.
• US education is a strong plus. All customers are in the US to having spent time there and cultural familiarity is helpful.

Responsibilities:

1.  Define the product strategy, roadmap, and own end-to-end product lifecycle.
2.  Be an good learner with respect to the competition
3. Understand the business problem/void and craft a fitting product.
4. Design, Develop and Deploy the product in close coordination with functional teams, with limited oversight.
5. Dissect the requirements into user stories, Prioritize the backlog based on business value, and define acceptance criteria.

Requirements:

• Relevant experience in software delivery, with a focus on product delivery and roadmap planning including experience in Agile Development methodologies.
• Knowledge and focus on superb user experience [UX], aesthetics, and visual communication (Figma).
• Experience bringing a product from idea through to customer use and maintenance.
• Minimum of 0 - 1  years experience as a Product Manager working for a tech product, preferably on a mobile app
• Demonstrated success defining and launching excellent products
• Excellent teamwork skills
• Proven ability to influence cross-functional teams without formal authority

FinCRM is a cloud-based Customer Relationship Management Solution with enhanced Office Management capabilities. It helps companies and individuals manage their sales, marketing, and support efforts all from a single place. It is equipped to help businesses of all sizes build excellent customer relationships.

Technical Experience:

• 2+ years' experience in creating applications using a framework such as CodeIgniter, Zend, Laravel, Bootstrap.
• Proficient in PHP, MySQL/SQL, CSS, HTML, Apache server, Java script, AJAX, jQuery, JSON, XML, APIs, Version Control/Git.
• Linux server Handling - Min 3 years experience
• LAMP, PHP & MySQL, OOP's, CodeIgniter - 3 to 4 years experience
• Experience with Version Controlling Tools - SVN, Mantis & Git

Skills:

• Able to create Solution Architecture and design based on requirements.
• Should possess excellent problem-solving skills and be a team player.
• Can identify technology trends and advances that may support the success of the project.
• Should have the ability to learn new tasks outside the immediate range of skills.

Responsibilities:

• Brainstorm with the team to come up with ideas regarding the development requirements.
• Determine the feasibility of ideas and identify the best way and tech stack to move ahead.
• Build products and api's as per the requirements with optimized code.
• Develop products considering scalable architecture and security.
• Testing and maintenance of different server environments.
• Handle code deployment on testing and production environments.
• Maintain code versioning and administer the database properly.

Role : DevOps Engineer 

Experience : 1 to 2 years and 2 to 5 Years as DevOps Engineer (2 Positions)

Location : Bangalore. 5 Days Working.

Education Qualification : Tech/B.E for Tier-1/Tier-2/Tier-3 Colleges or equivalent institutes 

Skills :- DevOps Engineering, Ruby On Rails or Python and Bash/Shell skills, Docker, rkt or similar container engine, Kubernetes or similar clustering solutions

As DevOps Engineer, you'll be part of the team building the stage for our Software Engineers to  work on, helping to enhance our product performance and reliability. 

Responsibilities: 

• Build & operate infrastructure to support website, backed cluster, ML projects in the  organization. 
• Helping teams become more autonomous and allowing the Operation team to focus on  improving the infrastructure and optimizing processes. 
• Delivering system management tooling to the engineering teams. 
• Working on your own applications which will be used internally. 
• Contributing to open source projects that we are using (or that we may start). 
• Be an advocate for engineering best practices in and out of the company. 
• Organizing tech talks and participating in meetups and representing Box8 at industry  events. 
• Sharing pager duty for the rare instances of something serious happening. ∙ Collaborate with other developers to understand & setup tooling needed for Continuous  Integration/Delivery/Deployment (CI/CD) practices. 

Requirements: 

• 1+ Years Of Industry Experience Scale existing back end systems to handle ever increasing  amounts of traffic and new product requirements. 
• Ruby On Rails or Python and Bash/Shell skills. 
• Experience managing complex systems at scale. 
• Experience with Docker, rkt or similar container engine. 
• Experience with Kubernetes or similar clustering solutions. 
• Experience with tools such as Ansible or Chef Understanding of the importance of smart  metrics and alerting. 
• Hands on experience with cloud infrastructure provisioning, deployment, monitoring (we are  on AWS and use ECS, ELB, EC2, Elasticache, Elasticsearch, S3, CloudWatch). 
• Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Knowledge of data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience in working on linux based servers. 
• Managing large scale production grade infrastructure on AWS Cloud. 
• Good Knowledge on scripting languages like ruby, python or bash. 
• Experience in creating in deployment pipeline from scratch. 
• Expertise in any of the CI tools, preferably Jenkins. 
• Good knowledge of docker containers and its usage. 
• Using Infra/App Monitoring tools like, CloudWatch/Newrelic/Sensu. 

Good to have: 

• Knowledge of Ruby on Rails based applications and its deployment methodologies.
• Experience working on Container Orchestration tools like Kubernetes/ECS/Mesos.
• Extra Points For Experience With Front-end development NewRelic GCP Kafka,  Elasticsearch.