Field Sales Executive

About FileSpin.io

FileSpin’s mission is to bring excellence and joy to the enterprise. We are a fully remote team spread across the UK, Europe and India. We bootstrapped in a garage (true story) and have been profitable from day one.

We value innovation and uncompromising professional excellence.  Work at FileSpin is challenging, fun and highly rewarding. Come and be part of a unique company that is doing big things without the bloat.

About the Job

Location: Remote

We’re looking for a Junior and Senior Platform Engineer to join us and be on our ambitious growth journey. In this role, you’ll help build FileSpin into the most innovative AI-Enabled Digital Asset Management platform in the world. You'll have ample opportunities to work in areas solving awesome technical challenges and learning along the way.

Our roadmap focuses on creating an amazing API and UI, scaling our cloud infrastructure to deal with an order of magnitude higher media processing volume, implementing ML-pipelines and tuning the stack for high-performance.

Qualifications & Responsibilities

• Proficient in Troubleshooting and Infrastructure management
• Strong skills in Software Development and Programming
• Experience with Databases
• Excellent analytical and problem-solving skills
• Ability to work independently and remotely
• Bachelor's degree in Computer Science, Information Technology, or related field preferred

Essential skills

• Excellent Python Programming skills
• Good Experience with SQL
• Excellent Experience with at least one web frameworks such as Tornado, Flask, FastAPI
• Experience with Video encoding using ffmpeg, Image processing (GraphicsMagick, PIL)
• Good Experience with Git, CI/CD, DevOps tools
• Experience with React, TypeScript, HTML5/CSS3

Nice to have skills

• Experience in ML model training and deployments is a plus
• Web/Proxy servers (nginx/Apache/Traefik)
• SaaS stacks such as task queues, search engines, cache servers

The intangibles

• Culture that values your contribution and gives your autonomy
• Startup ethos, no useless meetings
• Continuous Learning Budget
• An entrepreneurial workplace, we value creativity and innovation

Interview Process

Qualifying test, introductory chat, technical round, HR discussion and job offer.

Job Title: Call Centre Executive – Aquaculture Shrimp Feed

Location: [Specify City/Location]

Experience Required: 1 to 1.5 Years in Voice Process

Languages Required: Hindi or Bengali (Fluency mandatory)

Industry: Aquaculture / Animal Feed / Agriculture

Job Summary:

We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.

Key Responsibilities:

• Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
• Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
• Assist in order placement, follow-ups, and delivery coordination.
• Record and maintain customer interaction logs in the CRM system.
• Provide basic technical guidance on shrimp feed usage as trained by the technical team.
• Coordinate with the field sales and logistics teams to ensure smooth customer service.
• Escalate unresolved queries to the concerned departments.

Requirements:

• 1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
• Strong communication skills in Hindi or Bengali and basic English.
• Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
• Good computer skills – MS Office, CRM, data entry.
• Customer-centric attitude with good problem-solving skills.

Preferred Qualifications:

• Experience working with rural/agricultural customers is an advantage.
• Background in agriculture/fisheries/aquaculture is desirable but not mandatory.

Employment Type: Full-Time

Digital marketing encompasses various roles and responsibilities, including: 

 1. Digital Strategist: Developing comprehensive digital marketing strategies aligned with business goals.

 2. Content Creation: Crafting engaging content for websites, social media, emails, and other digital channels. 

 3. SEO Specialist: Optimizing online content to improve search engine rankings and visibility. 

 4. Social Media Manager: Managing and executing social media campaigns across platforms.

 5. Email Marketing Specialist: Creating and executing email campaigns to nurture leads and engage audiences. 

 6. PPC Specialist: Managing pay-per-click advertising campaigns on platforms like Google Ads. 

 7. Analytics and Data Analyst: Analyzing digital marketing metrics to measure campaign performance and derive insights.

 8. Web Developer/Designer: Ensuring the website is user-friendly, aesthetically pleasing, and optimized for conversions. 

 9. Digital Advertising Manager: Overseeing online advertising efforts, including display ads and social media ads.

 10. CRM Manager: Utilizing customer relationship management tools to optimize customer interactions and retention.

 11. Influencer Marketing Coordinator: Collaborating with influencers to promote products or services.

 12. Video Marketing Specialist: Creating and optimizing video content for digital platforms.

 13. Mobile Marketing Specialist: online sales platforms.

 15. Brand Manager: Ensuring consistent brand representation across all digital channels. These roles work together to create a cohesive and effective digital marketing strategy.

Skyber is a fintech based in Mumbai, India and is building a connected commerce platform and disruptive Enterprise SaaS with the fundamental of digitalising, unifying and streamlining businesses processes and transactions.

At Skyber, we are obsessed with our vision to create an ecosystem for Micro, Small, and Medium-sized Business Owners & freelancers of Bharat where we provide them with a procurements to payments & enquiry to invoicing platform. Skyber was born out of the need to bring back the focus on these business owners, to empower them so that they can ride along with the technology wave and adopt the phigital way.

To build such a community we require people with the same vision who are working towards making this dream possible for us and for all these business owners.

Being a part of Skyber is like being a part of a Sports team. Where we back each other.  We know each other's strengths and weaknesses and work towards becoming better individuals and humans while working towards achieving this Dream together.

At Skyber, we believe that responsibility backed by right culture and ambitions backed by ability can move mountains. Thus, people don't get hired by us, but invited to join the cult. ⚡

Our flagship platform - Baazaar(https://baazaar.io">https://baazaar.io) is live on Play Store and iOS App Store 🚀

• Developing new user-facing features using React.j & Next.JS
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

• Strong proficiency in HTML, CSS, SCSS & JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with React.JS
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

1. Working with a young & dynamic team that constantly tests your thinking and beliefs.
2. No specific work timings. We believe that your work should speak for you and not the time.
3. Constant amusement by Dot (Warning: Apply only if you like dogs) 🐶
4. Occasional doses of Yummy Home Cooked food😋
5. Homelike Work Environment (We also have a bed if you need to sleep - even though we think you wont get any)

If you like what we are doing, and possess the right skillsets and are willing to learn then what are you waiting for? Apply

• Writing clean and efficient codes for iOS applications

• Supporting the entire application lifecycle from concept to design, testing, release and support

• Troubleshooting and bug fixes for applications, to ensure that codes are clean and secure

• Recommending changes and enhancements

• Staying up to date with new mobile technology trends, applications, and protocols

1. B.E/ B.Tech / MCA in computer science or a related field
2. 6+ Years of Java/J2EE work experience.
3. Minimum 6 months in Team Lead position.

1. Object-Oriented design, patterns, algorithms, data structures
2. Well knowledge about Spring Hibernate framework.
3. Exposure to React JS / Angular JS.

1. Experience with SQL/No-SQL database technologies – MySQL, Mongo dB, Cassandra, Redis, PostgreSQL, etc.
2. Good working experience in OpenStack/AWS & cloud application development and deployment
3. Experience in Web services (REST or SOAP)

1. End to end web development experience is highly preferred
2. Good understanding of unit testing methodologies.
3. Good analytical and communication skills
4. Startup work culture mindset.

Job Summary: --

• Should be fluent in English (Written & Verbal)
• Create high-quality content
• Create and Execute Social Media strategy and roadmap.
• Proficient in handling Social Media platforms (Facebook, Twitter, Instagram, Linkedin, G+, Youtube)
• Interact with Followers daily
• Well versed with various KPIs, Reports.
• Well versed with latest Social Media Tools and Trends
• Must be Creative Thinker, Detail Oriented, Smart & Hardworking

• Responsibilities and Duties: --

• Must be able to manage Multiple Brand's Pages
• Able to build trending content for social media
• Use of Social Media monitoring tools (Hootsuite, Instagram followers, Crowdfire, etc)- Daily, Weekly, and Monthly Reporting
• Goal to increase the number of followers, brand awareness, and website visitors- Should be detailed focused.

Required Experience, Skills, and Qualifications: -
- Handling Social Media platforms, Able to build trending content for social media, Social Media monitoring tools.
Benefits: -
- Fast Growth
- Metro Connectivity (Walking Distance from Noida sec 15 or sec 16 Metro)
- Friendly Culture
- Minimum 1 Year Contract