11+ Functional requirements Jobs in Delhi, NCR and Gurgaon | Functional requirements Job openings in Delhi, NCR and Gurgaon

Job Summary

We are seeking a skilled Business Analyst to join our Salesforce Department. The ideal candidate will have a strong understanding of the Salesforce platform, excellent communication skills, and a passion for delivering client-focused solutions. You will work closely with clients, developers, and stakeholders to analyze business requirements, design Salesforce-based solutions, and ensure successful project delivery.

Key Responsibilities

• Gather and document business requirements through client interactions and stakeholder meetings.
• Analyze and translate business needs into functional specifications for Salesforce implementations.
• Design and configure Salesforce solutions, including custom objects, workflows, process builders, and reports.
• Collaborate with developers and technical teams to ensure solutions align with client expectations.
• Conduct user acceptance testing (UAT) and support end-user training on Salesforce functionalities.
• Provide ongoing support for Salesforce applications, troubleshooting issues, and recommending improvements.
• Maintain clear and proactive communication with clients to ensure project milestones are met.
• Stay updated on Salesforce features, updates, and best practices to propose innovative solutions.

Required Qualifications

• 1-3 years of experience as a Business Analyst, preferably in a Salesforce-focused role.
• Strong knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, or Marketing Cloud.
• Active Salesforce Trailhead profile with demonstrated learning progress (please include Trailhead profile link in application).
• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Business Analyst) are highly desirable.
• Prior experience in client communication or client-facing roles.
• Familiarity with Agile/Scrum methodologies.
• Understanding of Webkul’s product ecosystem or e-commerce platforms is a plus.

Why Join Webkul?

• Opportunity to work on diverse, high-impact Salesforce projects for global clients.
• Collaborative and innovative work culture with a focus on learning and growth.
• Access to continuous learning resources, including Salesforce Trailhead and certification support.
• Competitive salary and benefits package.

Application Process

To apply, please submit your resume and your Salesforce Trailhead profile link. Certified candidates are encouraged to highlight their certifications in the application.

Role Summary

Own the end-to-end Cloud & ITO practice engine—build and take platform/solution-led offers to market, drive rapid expansion across existing accounts, and run a scalable, profitable managed services model (CloudOps/InfraOps/DevSecOps/SRE). This role is accountable for GTM + delivery governance + margin with strong standards, automation, FinOps discipline, and measurable operational outcomes (availability, cost, cycle time, MTTR).

Key Responsibilities

Create & Take Offers to Market (Platform / Solutions-Led)

Build signature offers with clear outcomes, scope boundaries, and pricing/GM guardrails across Cloud Migration & Modernization, CloudOps/Managed Cloud Services, DevSecOps enablement & platform engineering, SRE/reliability engineering, FinOps from Day‑1, and hybrid/multicloud operating models.

Own assets that win: reference architectures, runbooks, proposal modules, ROI/TCO models, and demo/POV kits.

Lead platform-first positioning: “solution + operating model” with dashboards, governance, and measurable outcomes.

Rapid Expansion Across Existing Accounts (Land-and-Expand)

Create expansion plays inside current accounts: cloud cost optimization, reliability uplift, security hardening, DC exit, managed services takeovers, and automation of ops.

Partner with Sales to build account expansion blueprints and convert them via workshops/POVs.

Operate a consistent pipeline-to-expansion cadence: discovery → workshop/POV → scale program.

Managed Services Ownership (Cloud + Infra + Ops)

Stand up and scale Managed Cloud & Infrastructure Services: L2/L3 support model, ITIL-aligned processes, SLAs/OLAs, on-call, and incident/problem/change management.

Define a service catalog, runbooks, shift-left playbooks, and automation-first operations (ticket deflection, self-heal, IaC).

Establish governance: weekly ops reviews, monthly service reviews, and continual improvement plans (CIP).

Delivery Excellence & Profitability

Run a profitable model: utilization/pyramid health, delivery productivity, margin realization, leakage control, and change-order discipline.

Ensure operational compliance and audit readiness (security, access controls, change control).

Drive standardization and reuse of accelerators (IaC modules, golden pipelines, monitoring templates, hardening baselines).

Tool & Partner Ecosystem

Drive partner-led motions with hyperscalers and key platform providers; define co-sell plays and enablement.

Prevent tool sprawl: standardize toolchain and enforce engineering standards and controls across accounts.

Talent & Practice Build-out

Build/lead architects, CloudOps leads, SRE, DevSecOps, network/infra SMEs; define competency tracks and certifications.

Create a skills-to-demand plan and maintain a deployment-first model with bench-to-billable conversion discipline.

Areas of Expertise / Experience

Cloud architecture and engineering on AWS/Azure/GCP; hybrid and multicloud patterns

CloudOps/InfraOps managed services: ITSM, L2/L3 operations, SRE/observability, service governance

DevSecOps and platform engineering: CI/CD, IaC, environment automation, policy-as-code

FinOps: unit cost models, tagging standards, rightsizing, RI/SP governance, chargeback/showback

Security posture management: IAM patterns, CSPM, vulnerability management, change/access controls

Automation-first operations: self-healing, runbook automation, ticket deflection, reliability engineering

Success Metrics

Growth + expansion: bookings/pipeline, win-rate, and expansion penetration across existing accounts

Operational outcomes: SLA attainment, MTTR/incident reduction, change success rate, uptime/service reliability

Cost & efficiency: unit cost reduction, rightsizing savings, automation coverage, ticket deflection/shift-left

Profitability: GM at booking + realization, utilization, estimation variance/leakage control

Scalability: reuse of accelerators/IaC, certification progress, partner-sourced pipeline

Tool Expertise & Platforms (expected/preferred)

Cloud

AWS / Azure / GCP (architecture + operations)

IaC & Configuration

Terraform, CloudFormation/Bicep, Ansible

CI/CD & DevSecOps

GitHub/GitLab/Jenkins/Azure DevOps

SAST/DAST; secrets management

Observability/APM

Datadog, New Relic, Dynatrace, Prometheus/Grafana, ELK/Splunk

ITSM

ServiceNow (preferred), Jira Service Management

Security & Posture

CSPM (e.g., Prisma Cloud / Microsoft Defender for Cloud), policy-as-code, IAM patterns

FinOps

Tagging standards, dashboards, RI/SP governance; chargeback/showback

Experience

15–18+ years in cloud/infra/ITO leadership; 5+ years running managed services or practice portfolios.

Strong pursuit leadership across discovery → solution → estimate → SoW → delivery handoff; comfort owning GM guardrails.

Proven record of building repeatable offers and scaling operations with measurable outcomes.

Skills

cloud architecture and engineering

managed services leadershipdevsecops and platform engineeringsite reliability engineering srefinops and cost optimizationsecurity and compliance

Role: AWC Customization Developer (Total 6+ years and Relevant 4+ years)

Key skills:

Active Workspace (AWC) Customization & Configuration:

* Customize and enhance Active Workspace UI (web client) using declarative

* Configuration and client-side extensions

* Declarative UI (View, ViewModel, Actions, Data Providers)

* Develop custom panels, widgets, command, and dashboards for improved user experience

* Configure XRT stylesheets, layouts, UI Builder customization and summary views for different object types and roles

* Modify look & feel (themes, CSS, icons, layouts) as per business needs

Development Skills:

* JavaScript, HTML5, CSS3

* AngularJS / ReactJS

* Java / C / C++ (for backend ITK/SOA)

Mandatory Skills:

·      Active Workspace (AWC) Customization & Configuration

Desired Skills:

·      Core Teamcenter Skillset:

·      BMIDE (data model configuration), ITK customization, SOA / REST services, Workflow Designer, Structure Manager

·      Integration with CAD, T4ST and T4EA

The candidate will be responsible for accurately picking customer orders, scanning items, and packing them efficiently to ensure timely and error-free deliveries. Key Responsibilities: ● Pick customer orders as per system-generated list. ● Scan items and update inventory in the system accurately. ● Pack items safely and efficiently. ● Ensure timely dispatch of orders. ● Maintain warehouse hygiene and safety standards. ● Follow SOPs and supervisor instructions.

Role - Principle Engg | Reactjs

Skill Set - Programming

• React js with Redux,
• HTML5/CSS3
• Javascript
• Mobx (optional)
• Storybook (optional)

Unit Test Cases: Jest & Enzyme

Code Quality:

• SonarQube Knowledge
• Strong hold on unit-testing frameworks and writing effective unit tests

Other Important Skills:

• Engineering & Design Skills
• Good analytical & problem solving skills
• Ability to ship features end to end without much guidance
• Experienced with Agile methodologies

Soft Skills

• Good communication skills
• Zeal to learn new technologies & Methodologies

• Building new features using web technologies and frameworks.
• Integrating and improving features that support our large-and-growing user base.
• Ensuring reliability and security of the web application.
• Talking to our mobile app developers and designing how an API method should work.
• Contributing to internal tools that help us manage our users, and content.

• Experience in extensive PHP5 OOP within MVC frameworks like Laravel, MySQL and relational database design.
• Solid grasping HTML and CSS with moderate JavaScript/ AJAX experience.
• The ability to code clean HTML and CSS code by hand if needed.
• Working within CMS platforms - that integrates with MySQL.
• Amazon Web Services (EC2, S3) is a plus Edit Job Description.
• Self motivated and ready for a challenge.
• Passion to learn and to Grow.
• Team member with excellent communication skills.
• A desire to learn new skills and technologies.
• The ability to seek solutions independently.
• The drive to work in a fast-paced environment.
• Experience 2- 4 Years having strong logical and analytical skills.

Desired Candidate Profile

• Master’s degree in Business Administration or similar field
• Excellent verbal and written communication skills
• Ability to work successfully in a fast-paced, dynamic work environment
• Talent for developing creative solutions to open-ended problems
• Strong analytical ability and data-driven mindset
• Experience working in a collaborative, team-based atmosphere
• Aptitude for prospecting, identifying sound business opportunities, and closing business
• Willingness to accept change and reorient efforts according to the dynamic work environment
• Ability to succeed both independently and in a collaborative, team-based atmosphere
• High degree of accountability and passion for work
• Experience presenting data and analytics in a compelling way
• Ability to manage multiple tasks simultaneously
• Openness to work in Shifts