Position: SFCC developer
Experience – 6-10 Years (Relevant experience with SFCC should be at least 2 years)
Location: Gurgaon
Key Deliverables (Essential functions & Responsibilities of the Job):
- Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner + OCAPI) and integrations for the same in India eComm landscape.
- Establish and maintain IT governance structure with eComm & other process owners to manage site IT operations, resolve issues and prioritize enhancement requests in support of strategic direction after the platform is live.
- Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
- Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions.
- Identify and steer eComm & digital demands in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented.
- Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
- Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter, capital requests, new application discovery phase requirements and feedback on existing Market / HQ application gap assessments.
- Accountable for project delivery of applications or technology in time & budgets.
- Manage personnel and outside contractor(s) as required.
- Establish budget with user approval and monitor actual charges in line with work performed. Accountable to operate within annual budget.
- Where required, to provide leadership, welfare and coaching to your team.
Key Relationships:
- Internal business customers in eComm & digital.
- Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
- Internal staff - direct reports (where applicable)
- IT vendors, contractors (where applicable)
Knowledge Skills and Abilities:
- This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. S/he must be highly motivated. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
- Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.
- Strong understanding of leading eComm solutions including SF commerce Cloud, Hybris, Java & integrations framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front + DC inventory management, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture.
- Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.
- Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.
- Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.
- This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.
- Ability to effectively interact with all levels of business via phone, written communication and in person.
- Management and leadership skills.
Shubham Vishwakarma
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HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel -https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
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We work at scale; our infrastructure handles around 30 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 200 Terabytes of data across 5 Databases.
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Workflows AI:
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Voice AI:
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Support AI:
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Platform AI:
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- Bachelor's degree or equivalent experience in Engineering or related field of study
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EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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Respond to customer queries in a timely and accurate way, via phone.
Identify customer needs and help customers use specific features.
Inform customers about new features and functionalities.
Gather customer feedback and share with our Product, Sales and Marketing teams.
Shift Timing: 1pm-9.30pm (UK)
8pm-5am (US)
** Must have excellent communication skill in English .
Freshers also can apply.
Interview Mode: Face to face
Contact: Sanjukta (HR) @ 90381^69266/ sanjukta.seal at the rate adretsoftware.com
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RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.
We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳
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- Revolutionising delivery as an experience
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You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.
What can you look for?
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We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status
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Required Skills:
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- Knowledge of Excel and SQL
- Knowledge of Tableau or other Business Intelligence tools would be an added advantage
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- A methodical and logical approach.
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● On-call (only emergency - L4) support to customer issues
● Building best practices for customer scenarios
Who we are looking for
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● Passionate to solve problems
● Understand the product life cycle
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Full Stack Developer - Averlon