11+ FMEA Jobs in Chennai | FMEA Job openings in Chennai

In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS

• Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
• Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
• Ensure effective governance of projects and deliverables
• Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
• Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
• Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
• Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
• Design and ensure operational and compliance controls are implemented, tested and monitored
• Build core competency to carry out DEx BPaaS audits and assessments

Below are the High-level Job Description:

1. New policy and use cases creation
2. 24/7 Administration and management of in scoped security devices, dedicated support to implementing the changes (additions, modifications and deletions) for Security Devices Configurations as per the organization change management policy or process
3. Participation in Change / Incident / Problem Management calls to comprehend, assess user-specific requirements and take appropriate actions if any
4. Development of a comprehensive Plan of Action (POA) inclusive of a rollback strategy as a precautionary measure for any change implementation, migration and upgrade
5. Precise execution of scheduled configuration changes within the specified timeframe as per the organization policy or process.
6. Sanity should be performed thoroughly after any changes, modification, upgrade, migration and rollback. It should be documented along with appropriate artefacts.
7. Periodic review of configuration, agent reconciliation, architecture and infrastructure to ensure necessary compliance, prevent any interruption, automation opportunities and optimization.
8. Conducting a thorough review release notes for both known, unknown issues and limitations pertaining to current and proposed releases.
9. Offering insightful suggestions or resolutions should advisories align with the infrastructure.
10. Post-upgrade, meticulously monitoring the Security Devices, validating application traffic, conducting essential testing, and documenting all artefacts generated
11. Document open issues / limitations / bugs of the new security solution to circulate across all concern teams before completion of the handover.
12. Execute routine device configuration and policy database updates adhering to InfoSec guidelines on a daily, weekly, and monthly basis as required.
13. Prepare appropriate report along with PoA and discuss with concern stakeholders to ensure timely implementation of the automation or optimizations.
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What you’ll do here:

• Define and evolve the architecture of the Resulticks platform, ensuring alignment with business strategy and scalability requirements.

• Lead the design of highly scalable, fault-tolerant, secure, and performant systems.

• Provide architectural oversight across application layers—UI, services, data, and integration.

• Drive modernization of the platform using cloud-native, microservices, and API-first approaches.

• Collaborate closely with product managers, developers, QA, and DevOps to ensure architectural integrity across development lifecycles. • Identify and address architectural risks, tech debt, and scalability challenges early in the design process.

• Guide the selection and integration of third-party technologies and platforms.

• Define and enforce architectural best practices, coding standards, and technology governance.

• Contribute to roadmap planning by assessing feasibility and impact of new features or redesigns.

• Participate in code reviews and architectural discussions, mentoring developers and technical leads.

• Stay current on emerging technologies, architecture patterns, and industry best practices to maintain platform competitiveness.

• Ensure security, compliance, and data privacy are embedded in architectural decisions, especially for industries like BFSI and telecom.

What you will need to thrive:

• 15+ years of experience in software/product development with at least 5 years in a senior architecture role.

• Proven experience architecting SaaS or large-scale B2B platforms, ideally in MarTech, AdTech, or CRM domains.

• Deep expertise in cloud architecture (AWS, Azure, or GCP), containerization (Docker, Kubernetes), and server less technologies. Copyright © RESULTICKS Solution Inc 2

• Strong command of modern backend and frontend frameworks (e.g., .NET Core, Java, Python, React).

• Excellent understanding of data architecture including SQL/NoSQL, event streaming, and analytics pipelines.

• Familiarity with CI/CD, DevSecOps, and monitoring frameworks.

• Strong understanding of security protocols, compliance standards (e.g., GDPR, ISO 27001), and authentication/authorization frameworks (OAuth, SSO, etc.).

• Effective communication and leadership skills, with experience influencing C-level and cross functional stakeholders.

• Strong analytical and problem-solving abilities, with a strategic mindset. 

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Roles and Responsibilities

1.    Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.    Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.    Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.    Oversee and facilitate MHFAI instructors for training and upskilling.

5.    Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.    Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.    Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.    Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.    Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11. Provide support in other operational functions of MHFA as needed.

Requirements:

·      4-10 years in Counselling psychology and / or mental health training

·      Qualification: Education in Counselling / Medical Psychology

·      Experience in clinical work

·      Exposure to mental health training

·      Experience of having previously worked in organized group is desirable

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Greetings from FPL groups

Position - Sales executive for Tata Cars

Experience - 0 to 5 years

Salary - based on your previous salary

Location - Korattur, Navalur and Sembakkam

Working days - 6 days of working

Work time - 9am to 6pm

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

In the upcoming months, we have planned to launch our business in multiple cities in India. And also, are working closely with India’s top unicorns and building our other verticals.The upcoming months will be full of growth and finding the best potentials to grow faster with us. 

At Glint, we believe in working in a collaborative environment. We  practice flat hierarchy with more transparency and good flow of information.

We are currently looking for a Customer Experience  Associate, Chennai.

Who are you at Glint ?

At Glint, you will be the customer champion who helps us to build better relationships with our customers and also play a vital role in building customer experience. 

What will you do at Glint?

Customer Experience Associate will be the first point of contact to the customer of Glint. The customer experience associate should handle the customer relationship management and helps in retaining the customers in the customer through proper communication and resolution.

• Handling customer queries through inbound/outbound chat and phone calls.
• Exploration and fact finding - Converting business problems into metric driven statements, identifying underlying hypotheses and determining/creating metrics that will accurately represent the problem as well as the solutions.
• Benchmarking, Insights and recommendations - Consistently keeping an eye on the business metrics and variations in them to:
• Help stakeholders understand changes in the voice of customers/partners. 
• Provide RCAs on hits and misses in business performances.
• Collaboratively work with the operation team. 

What we’re looking for:

•  Consistent performer who handles stressful situations and deadline pressures.
•  Experience of 1 - 3 years of experience in customer support.
• Also, freshers with good communication and wanted to work in startup 
• Candidates who have handled the non voice process will be preferred. 
•  Ability to work in a collaborative environment.
•  Empathy with a knack for understanding what a customer really needs and why they need it
•  Bachelor's degree in any discipline.

Skills we are looking for: 

• Strong customer engagement skills
• Strong communication skills 
• Very strong relationship skills 
• Good problem solving and analytical skills
• Demonstrated ability to develop creative solutions

• CI/CD
• Using tools like Git, Bitbucket, Jenkins, SonarCube, etc.  
• Understand Agile Values & Principles
• Knowledge of the DevOps methodology / should have worked on projects in a DevOps environment

• Experience in QA processes, Test Strategy, Test Design, Test execution analysis & reporting
• Design, develop, document, and maintain manual test cases and automated test scripts.
• Actively contribute in the day-to-day planning, design, execution, and reporting of manual test cases and automated test scripts
• Follows software engineering principals in development of automation, manual test cases, software tools, and SQL
• Understand and apply test-driven design concepts to test and debug automated solutions or manual test executions and software utilities developed by self and others
• Deliver accurate and maintainable code for test automation and software utilities
• Experience and desire to work in a Global delivery environment
• Proficient in Speaking, Reading and Writing English
• Should be able to take ownership of meetings, communicate thoughts clearly/concisely and push back whenever required
• Should be able to instruct and guide teams