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In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS
- Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
- Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
- Ensure effective governance of projects and deliverables
- Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
- Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
- Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
- Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
- Design and ensure operational and compliance controls are implemented, tested and monitored
- Build core competency to carry out DEx BPaaS audits and assessments
Roles & Responsibilities:
Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.
Job Description
We are looking for a Software engineer to join our cutting-edge development team as it grows. We want someone who is comfortable asking “why?” The ideal candidate is a divergent thinker who understands industry best practices and has experience with multiple coding languages. They are a team player possessing strong analytical as well as technical skills, and are able to communicate the logic behind technical decisions to non-tech stakeholders. They must be comfortable working in an agile environment and have the ability to “take the wheel” when necessary. They will work with multiple technologies and develop a keen sense of evaluating and using the appropriate technology to derive the best solution.
What you'll do
- Participate in the entire application lifecycle, focusing on coding and debugging
- Write and test code to ensure compatibility and stability: refine and rewrite as necessary
- Troubleshoot and debug applications
- Collaborate with Front-end developers to integrate user-facing elements with server-side logic
- Follow the spec and its requirement and develop the features/project
- Providing written knowledge transfer material as documents
Must have
- 1+ years experience coding in a modern programming language like Java, GoLang, Node JS, Python or RoR
- Solid understanding of data structures and algorithms, good design principles like SOLID
- Problem solving & analytical aptitude
- Excellent verbal and written communication skills
- Experience in source code control with git/svn
- Should be flexible to work on a variety of programming languages like NodeJS, Python, etc. and on XML technologies like XSLT, XML Pipelines, etc
Good to have
- Experience working in the Node JS stack
- Unit testing and automation frameworks
- Experience working in a public cloud environment (AWS preferred)
- Working with distributed microservice architectures
- Agile product development life cycle
Eligibility Criteria
- Bachelor's or master's degree in computer science or related fields from a reputed institution
- Any internship experience is a plus
- Experience: 1-4 years
- Location: Chennai. Work from office (Mon to Fri)
Dear Job Seekers,
Greetings from Prabal Information Systems LLP.
We at Prabal Information Systems LLP have a fortune of 100 clients as our clientele. We are in the process of enhancing the team that delivers solutions in the automotive and marketplace segments. We are sure that this position will excite you and provide the necessary career growth you aspire to.
Job Brief :
We are looking for a Senior .NET Developer to join our IT department and build functional applications and websites.
Senior .NET Developer responsibilities include participating in the entire software development life cycle, debugging applications and configuring existing systems. If you’re equally happy to roll up your sleeves to write code and review other team members’ work, we’d like to meet you.
Ultimately, you’ll use your expertise in the .NET framework to help us deploy high-quality applications.
Responsibilities :
• Analyze system requirements and prioritize tasks
• Write clean, testable code using .NET programming languages
• Develop technical specifications and architecture
• Test and debug various .NET applications
• Experience with Asp.net, MVC(Mandatory) Web api etc
• Experience in Sql Server
• Review and refactor code
• Deploy fully functional applications
• Upgrade existing programs
• Support junior developers’ work
• Document development and operational procedures
Requirements and skills
• Work experience as a .NET Developer
• Proficiency in building web-based applications
• In-depth knowledge of at least one of the .NET languages (like C# and Visual Basic . NET)
• Familiarity with agile environments
• Troubleshooting abilities
• Good communication skills
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
REQUIREMENTS:
- Bachelor's/master’s degree or equivalent experience in computer science
- Overall, 10-12 years of experience with at least 4 years of experience with Jitterbit Harmony platform and Jitterbit Cloud.
- Should have the experience to technically lead groom developers who might be geographically distributed
- Knowledge of Change & Incident Management process (JIRA etc.)
RESPONSIBILITIES:
- Responsible for end-to-end implementation of integration use case using Jitterbit platform.
- Coordinate with all the stakeholders for successful project execution.
- Responsible for requirement gathering, Integration strategy, design, implementation etc.
- Should have strong hands-on experience in designing, building, and deploying integration solution using Jitterbit harmony Platform.
- Should have developed enterprise services using REST based APIs, SOAP Web Services and use of different Jitterbit connectors (Salesforce, DB, JMS, File connector, Http/Https connectors, any TMS connector).
- Should have knowledge of Custom Jitterbit Plugins and Custom Connectors.
- Experience in Jitterbit implementations including security, logging, error handling, scalability and clustering.
- Strong experience in Jitterbit Script, XSLT and JavaScript.
- Install, configure and deploy solution using Jitterbit.
- Provide test support for bug fixes during all stages of test cycle.
- Provide support for deployment and post go-live.
- Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing,
- Understand the requirements, create necessary documentation, give presentations to clients and get necessary approvals and create design doc for the release.
- Estimate the tasks and discuss with the clients on Risks/Issues.
- Working on the specific module independently and test the application. Code reviews suggest the team on best practices.
- Create necessary documentation, give presentations to clients and get necessary approvals.
- Broad knowledge of web standards relating to APIs (OAuth, SSL, CORS, JWT, etc.)
CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to rapidly achieve Continuous and Autonomous Cloud Governance at Scale. CoreStack enables enterprises to realize outcomes such as 40% decrease in cloud costs and 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well Architected Framework (WAF). We work with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government.
Responsibilities:
- Part of a Cloud Governance product team responsible for installing, configuring, automating and monitoring various Cloud Services (IaaS, PaaS, and SaaS)
- Be at the forefront of Cloud technology, assisting a global list of customers that consume multiple cloud environments.
- Ensure availability of internal & customers' hosts and services thru monitoring, analysing metric trends, investigating alerts.
- Explore and implement a broad spectrum of open source technologies. Help the team/customer to resolve technical issues.
- Extremely customer focused, flexible to be available on-call for solving critical problems.
- Contribute towards the process improvement involving the Product deployments, Cloud Governance & Customer Success.
Skills Required
- Minimum 3+ Years of experience with a B.E/B.Tech
- Experience in managing Azure IaaS, PaaS services for customer production environments
- Well versed in DevOps technologies, automation, infrastructure orchestration, configuration management and CI/CD
- Experience in Linux and Windows Administration, server hardening and security compliance
- Web and Application Server technologies (e.g. Apache, Nginx, IIS)
- Good command in at least one scripting language (e.g. Bash, PowerShell, Ruby, Python)
- Networking protocols such as HTTP, DNS and TCP/IP
- Experience in managing version control platforms (e.g. Git, SVN)
Job Description:
- Should be able to develop information systems by designing, developing and installing software solution
- Ability to prioritize well, communicate clearly, and should to deliver in the stipulated timelines
- Strong analytic capability to implement based on the agreed design
- Stay on the leading edge of development practices
- Passionate about great technologies, especially open source
- Make informed decisions quickly and taking ownership of services and applications at scale
- Work collaboratively with others to achieve goals
Technical Skills
- Fluent with web technologies and proficient in HTML 5 with Angular/React JS Frameworks
- Hands on Experience in .NET MVC, ASP.NET and developing of WEB API’s
- Hands on experiece in Angular JS/React JS. Must have used extensively and created custom components in angular js
- Extremely hands on with React JS/angular 2+ framework and must have worked on projects involving angular and must be aware of features that angular has to offer and how it can be used in the projects
- Must have used Typescript extensively and followed best practices
- 4+ years professional experience in professional web development and experience in using web frameworks
- Experience coding, unit testing and documenting
- Experience working in an agile environment
- Experience building complex web systems that have been successfully delivered to customers
- Experience in communicating with users, other technical teams and management to collect requirements, identify tasks, provide estimates and meet production deadlines
Key Skills:
ReactJS/ Angular 8 , NGRX, RXJS , JQUERY , BOOTSTRAP 4, LESS , SASS, Javascript, Typescript
- Finding creative solutions to product, technical, organisational and resource challenges.
- Partnering with fellow leaders to build a collaborative design, engineering and product culture.
- Help lead multiple projects on the International Experience team, defining scope, identifying resourcing needs, and handling stakeholder management.
- Work cross-functionally to identify workflow issues and integrate procedural improvements.
- Track and communicate progress across your projects, ensuring the teams are on track - facilitating decision-making, resolving blockers, and surfacing challenges.
- Enable continuous improvement during projects, ensuring insights are captured, shared, and integrated.
- Become an evangelist, advocate, and educator on behalf of Design, elevating the team's presence within the organization.
- Always be acutely aware of the team's needs and provide feedback to our design leads in order to ensure all designers experience an enjoyable and balanced work environment.
- Help develop process improvements for Design Operations as a whole.
- Think conceptually – applying a user-centered approach to requirements and interdependencies – to develop engaging interfaces.
- Think visually – using techniques like storyboards and sketching – to communicate interaction design concepts.
- Make design decisions based on good judgement, experience, research, and data.
- Make a real impact at scale through new product launches and interface improvements that effect billions of our customers everyday
- Be part of a fun, humble team, always learning, collaborating with other designers to deliver a cohesive customer centered experience.
What You'll Need
A strong product design portfolio that demonstrates how you design to solve customer needs.
- Excellent people management Skills
- Leadership Skills
- Excellent grasp of the design thinking and prototyping process, including product/interaction/visual, with the know-how to move from pencil on paper to layout to pixel-perfect handoff using tools such as Sketch, Invision, and Zeplin.
- Stellar interaction & visual skills (track record of deploying user interface standards and conventions, functional communication flows, dynamic engaging interfaces, attention to detail, stay on brand, build new patterns).
- Deep understanding of design principals and industry trends.
- Expert communication and presentation skills with ability to clearly present your work; you are articulate and can advocate design rationale.
- Readily give and receive constructive feedback.
- Expert partnering with cross functional teams in launching new products and improvements to existing features.
Added Points
- Experience working in and navigating a corporate environment independently.
- Delivered successful design for responsive web, iOS and Android.
- Experience building efficient scalable systems or in eCommerce.
- Bachelor’s in Design, User Experience (UX), Human Computer Interaction, Mass Communications or related field.
Skillset
- Mock ups : Sketch, Axure, Figma
- Usability test : Morae, WebEx Remote UTs
- Image editing & illustration : Photoshop, Expression Design, CorelDraw, Adobe illustrator.




